2012 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 640 owner complaints filed for this model year. This is the 9th highest complaint count among 25 Durango model years with reports.
Of the 2012 reports, 17 involved a crash and 32 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
89 reports, newest first. Show all
Electrical system, Service brakes, Fuel/propulsion system, Dec 30, 2014
AT ABOUT 54K/56K MILES THE AIRBAG AND CHECK ENGINE LIGHT BEGAN TO GO ON AND OFF. WHEN I GOT IT CHECKED THEY DID NOT REPORT ANYTHING OUTSIDE OF AIR IS SYSTEM BUT THAT WAS COVERED IN THE DIAGNOSTIC. THEN THE CAR WOULD MAKE SUDDEN JUMPS FOR NO REASON, AIRBAG AND ENGINE AND BRAKELIGHTS REPEADEDLY CAME ON AND OFF. WHILE ATTENDING MY NEPHEW FUNERAL I GOT IT CHECKED SINCE I WOULD BE ON THE ROAD FOR NO LESS THAN 4 HRS. I LATER FOUND OUT THERE WAS A BREAK RECALL ONCE I GOT THAT FIXED (16 DEC) THE DASH WAS FLASHING EVERYTHING AIRBAGS, BRAKES, ENGINE. ONCE I PARKED THE CAR THE NEST DAY IT WOULD NOT COME ON. A JUMP DID NOT WORK. HAD IT TOWED AND TOLD IT WAS THE FUEL PUMP SYSTEM FOR A CAR JUST A LITTLE OVER TWO YEARS OLD AND THAT CHRYSLER WAS ONLY PAYING FOR 2011 DURANGOS FOR THIS ISSUE. SO I AM PAYING IN LESS THAN A WEEK OVER $800 FOR AN ITEM CLEARLY THATS AN ISSUE AND WAS TOLD I SHOULD HAVE GOTTEN AN EXTENDED WARRANTY TO AVOID NOT PAYING FACTORY DEFECTED EQUIPMENT. DISSAPPOINTED AS I ALWAYS BUY AMERICAN BUT CHYRSLER JUST LOST A CUSTOMER AND GAINED NEGATIVE ADVERTISEMENT. *JS
Fuel/propulsion system, Dec 29, 2014
DROVE THE VEHICLE INTO THE DEALER FOR AN OIL CHANGE AND WAS TOLD THE EXTERNAL FUEL PUMP RELAY HARNESS NEEDED TO BE REPLACED. WHEN ASKED WHAT WOULD HAPPEN IF IT WASN'T REPLACED THEY TOLD ME THE CAR WOULD NOT START. I FIND THIS VERY ODD THAT I WAS ABLE TO DRIVE THE VEHICLE IN. THEN DOING AN INVESTIGATION FOUND THAT THIS SAME MODULE WAS A RECALLED ITEM IN THE 2011 VERSION OF MY VEHICLE. WOULD LIKE TO FIND OUT IF THIS RECALL NEEDS TO BE EXPANDED TO INCLUDE THE 2012 YEAR MODEL DURANGO. *TR
Electrical system, Fuel/propulsion system, Nov 25, 2014
DODGE HAS ISSUED A RECALL ON THE TIPM SYSTEM FOR THE 2011 DODGE DURANGO'S. ALTHOUGH I AM HAVING THE SAME ISSUES THEY ARE STATING THAT MY CAR IS NOT UNDER THE RECALL AS IT IS ONLY FOR 2011 DURANGO'S. MY SUV IS HAVING THE SAME EXACT PROBLEM BUT DODGE IS REFUSING TO FIX IT AND WILL NOT PROVIDE ANY ASSISTANCE. *TR
Engine, Fuel/propulsion system, Nov 21, 2014
THE CAR HESITATES TO TURN ON AND THE BATTERY HAS BEEN CHANGED, THE FUEL PUMP REMAINS RUNNING WHEN THE CAR IS TURNED OFF. *TR
Electronic stability control (ESC), Engine, Fuel/propulsion system, Nov 4, 2014
IN MY 2012 DODGE DURANGO IT WAS DETERMINED THAT THERE IS A PROBLEM WITH THE TOTAL INTEGRATED POWER MODULE WHICH IS AFFECTING THE WAY THE ENGINE STARTS AND GETS FUEL TO THE FUEL PUMP. THE REPAIR COST IS $1213.71. IT IS MY UNDERSTANDING THAT THERE ARE HUNDREDS OF DOCUMENTED CASES REGARDING THIS ISSUE IN THE CHRYSLER LINE AND NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. IT IS UNFORTUNATE THAT CHRYSLER IS AWAITING A TRAGEDY TO TAKE PLACE BEFORE THEY DO WHAT IS RIGHT FOR THE CUSTOMER AND FIX THE PROBLEM THAT HAS BEEN REPORTED. I UNDERSTAND THAT A CLASS-ACTION LAWSUIT HAS BEEN FILED TO ADDRESS THIS ISSUE. I JUST WANT TO GO ON RECORD IN THE EVENT THAT SOMETHING DETRIMENTAL HAPPENS TO ME OR MY FAMILY BECAUSE OF THIS RECOGNIZED AND PUBLICLY DOCUMENTED PART FAILURE. *TR
Electrical system, Fuel/propulsion system, Oct 18, 2014
ON OCT 3, 2014, THIS ISSUE FIRST OCCURRED WITH MY DODGE DURANGO. IT TOOK SEVERAL ATTEMPTS OF THE VEHICLE "TURNING OVER" FOR IT TO ACTUALLY START. THEN ON OCT 10, MY VEHICLE SPONTANEOUSLY STOPPED IN TRAFFIC. THEN IT TOOK SEVERAL ATTEMPTS TO GET IT RESTARTED. I HAD MY CODES AND BATTERY TESTED, NO ISSUES WERE DETECTED. THIS PROBLEM STARTING THE VEHICLE HAS BEEN GOING ON SEVERAL TIMES A DAY SINCE OCT 3. ATTEMPTS TO CONTACT CHRYSLER HAVE BEEN A DEAD END. I FEEL LIKE I'VE BEEN GETTING THE RUNAROUND. A RECALL SHOULD HAVE BEEN ISSUED LONG BEFORE NOW AS I HAVE SEEN SEVERAL OTHER DODGE DURANGO OWNERS WHO HAVE OR ARE CURRENTLY HAVING THESE ISSUES. *TR
Electrical system, Engine, Fuel/propulsion system, Oct 13, 2014
INITIALLY IN EARLY JULY, 2014 MY 2012 DODGE DURANGO DEVELOPED A COMPUTER FAILURE CAUSING THE BATTERY TO EVENTUALLY DRAIN, LOSS OF ENGINE POWER AND ABILITY TO MAINTAIN OR ACCELERATE. REPAIR WAS MADE AFTER THE VEHICLE WAS TOWED TO THE LOCAL DODGE DEALER, MANFREDI DODGE, STATEN ISLAND N.Y , AND SUBSEQUENTLY THE BATTERY REPAIRED AND THE COMPUTER REPLACED. SHORTLY AFTER THE REPAIR WAS COMPLETED THE PASSENGER AIRBAG FAILURE LIGHT WOULD INTERMITTENTLY ILLUMINATE AND THE VEHICLE OCCASIONALLY WOULD NOT START. ANOTHER TRIP TO THE DEALER AND THE PASSENGER SEAT AIRBAG SENSOR WAS REPORTED FAULTY AND THE VEHICLE TIPM SENSOR NEEDED REPLACEMENT OR REPAIR. CONFERRAL WITH THE DEALER SUGGESTED THAT THE TIPM SENSOR BE REPLACED RATHER THAN REPAIRED TO ASSURE LONGEVITY OF THE REPAIR AND OVERALL SATISFACTION. VEHICLE IS A LEMON! *TR
Electrical system, Fuel/propulsion system, Oct 3, 2014
MY 2012 DODGE DURANGO WOULD NOT START, THE ENGINE WOULD TURN OVER BUT NOT START. AFTER 5 ATTEMPTS IT STARTED AND I DROVE IT TO THE DEALERSHIP AND AFTER TEST I WAS TOLD THAT THE TIPM HAD AN OPEN CIRCUIT. *TR
Power train, Electrical system, Fuel/propulsion system, Oct 2, 2014
VEHICLE STARTS THEN STALLS OUT, OR JUST CRANKS AND CRANKS, AND WON'T START. HAPPENED A FEW TIMES AT STOP LIGHTS AFTER SHORT DRIVE. WAS ABLE TO FINALLY GET STARTED TO DRIVE TO DEALER, WAS TOLD I COULD EITHER REPLACE THE TIPM FOR OVER $1000, OR DO A FUEL RELAY BYPASS TO THE EXISTING TIPM FOR A LITTLE OVER $550. SAME EXACT PROBLEM ALL THE RECALLED DURANGO/GRAND CHEROKEES HAVE, YET THE 2012'S HAVEN'T BEEN RECALLED? WHY? VEHICLE LEFT US STRANDED MULTIPLE TIMES IN FL HEAT WITH INFANT IN CAR. *TR
Electrical system, Vehicle speed control, Fuel/propulsion system, Sep 26, 2014
THE ISSUE BEGAN AS I TOOK MY TRUCK IN FOR A RECALL ON THE BRAKE SYSTEM. I INFORMED THAT I WAS HAVING ISSUES WITH THE CRUISE CONTROL SYSTEM NOT FUNCTIONING. SINCE THEN THE CRUISE CONTROL ISSUE HAD A DIAGNOSTIC THAT DARCARS IS INFORMING THERE IS NOT ISSUE BUT NO REPLACEMENT OR SUGGESTIONS HAVE BEEN PRESENTED. I BEGAN HAVING PROBLEMS WITH THE PUSH START AROUND 8/1. WHEN TRYING TO START THE TRUCK IT WILL NOT TURN OVER AND EVENTUALLY WILL STALL OUT COMPLETELY. SO I ATTEMPTED TO REMOTE START WHICH WORKED FOR A COUPLE OF DAYS. SOON IT BEGAN TO CAUSE THE SAME PROBLEM. SINCE THEN I HAVE BEEN STARTING THE CAR WITH THE KEY. UNTIL 9/22, ON THAT MORNING MY SON STATED HE HEARD A HISSING SOUND FROM THE REAR DRIVER TIRE. I ALSO HEARD THIS SOUND AT APPROXIMATELY 2:15 PM. WHICH PROMPTED ME TO CALL DARCARS SERVICE CENTER BECAUSE A VANITY LIGHT RECALL WAS JUST MAILED TO US. SO I TRIED TO SCHEDULE AN APPOINTMENT. BEFORE I LEFT WORK AT 5:30 I ATTEMPTED TO UNLOCK THE DOOR AND COULD NOT WITHOUT THE KEY BEING INSERTED TO THE DOOR. THE CAR WOULD NOT CRANK. I STARTED REALIZING I WAS HAVING THE SAME NIGHTMARE AS OTHERS TIPM. THE CAR IS NOW BEING WORKED ON BUT THEY ARE CALLING THE ISSUE EVERYTHING BUT WHAT IT IS SO THAT I PURCHASE A FULL PUMP RELAY, THROTTLE BOX, AND BATTERY. COSTING ME 1400 PLUS 140 FOR ANOTHER DIAGNOSTIC PLEASE ATTACH TO P54 RECALL MULTIPLE STALLS AND NON FUNCTIONING VEHICLE. *TR
Electrical system, Fuel/propulsion system, Sep 26, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE TURNING THE IGNITION KEY TO START THE VEHICLE, THE CONTACT HEARD A CLICKING NOISE AND THE ENGINE WOULD NOT START. THE CONTACT WAS ABLE TO START THE ENGINE AFTER SEVERAL ATTEMPTS. IN ADDITION, WHILE STOPPED AT A RED LIGHT, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE WIRING FOR THE FUEL PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Fuel/propulsion system, Sep 25, 2014
DURANGO CRANKS AND DOESN'T TURN OVER OR STARTS AND THEN STALLS AFTER SHORT DISTANCE. LOCAL DEALER HAS REPAIRED FUEL PUMP. RECALL PRESENTLY ONLY INCLUDES 2011'S AND SHOULD BE EXTENDED TO ALL EFFECTED YEARS. *TR
Fuel/propulsion system, Sep 22, 2014
WAS DRIVING DOWN THE ROAD ON THE WAY TO THE GARAGE AS THE VEHICLE HAD BEEN HAVING DIFFICULTY STARTING ON 4 OR 5 OCCASIONS OVER THE PREVIOUS DAYS. AS I WAS DRIVING DOWN THE ROAD THE VEHICLE SHUT OFF, NO GAS NOTHING. I WAS ABLE TO COAST THE VEHICLE TO A SAFE PLACE AND EVENTUALLY IT STARTED BACK UP AGAIN. TOOK THE VEHICLE THE DEALERSHIP ON 9-8-2014 AND WAS ADVISED THAT IT WAS THE RELAY FROM THE TIPM TO THE FUEL PUMP. I HAVE SINCE LEARNED THAT THERE WAS A RECALL ON 2011 MODELS FOR THIS SAME THING; BUT MY SUV IS A 2012 MODEL. I WANTED TO FILE THE COMPLAINT AS THIS IS A DANGEROUS SITUATION AND CLEARLY IT IS HAPPENING IN MODELS OTHER THAN THE 2011. THE REPAIRS WERE ALMOST $300.00 FOR A PROBLEM THAT IT SEEMS LIKE OTHER MODELS ARE HAVING JUST AS THE 2011 DURANGOS. *TR
Engine, Fuel/propulsion system, Jun 19, 2012
SITTING IDLE ON A DRIVEWAY VEHICLE BEGAN TO SMOKE AND SMELL. PUNCHED GAS THREE TIMES AND EACH TIME HUGE WHITE BLUE CLOUD OF SMOKE PUSHED OUT. SMELL OF BURNING METAL CAME WITH CLOUD OF SMOKE. TOOK TO DEALERSHIP WHERE THEY AT FIRST COULD NOT RECREATE THE PROBLEM. AFTER PLACING THE VEHICLE ON AN INCLINE AND STARTING IT UP THEY TOO GOT THE SMOKE, AND NOT JUST FROM MINE BUT FROM ANOTHER ON THE LOT. THEY TELL ME THAT IT IS THE OIL PAN DESIGN IS FAULTY AND THAT MY VEHICLE WILL SMOKE WHEN ON AN INCLINE, DRIVEWAY, HILL, STUCK IN TRAFFIC AT A SLOPE. THE EMISSIONS ARE HORRENDOUS AND I AM SHOCKED THAT A 57 HEMI ENGINE WOULD DO THIS. SHOCKED MORE THAT CHRYSLER KNOWS OF THE PROBLEM AND HAS NOT YET FIXED IT. *JS