2012 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 640 owner complaints filed for this model year. This is the 9th highest complaint count among 25 Durango model years with reports.
Of the 2012 reports, 17 involved a crash and 32 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints: service brakes
75 reports, newest first. Show all
Electrical system, Service brakes, Engine, Sep 1, 2014
THE TOTALLY INTEGRATED MODULAR ENGINE (TIME) HAS HAD MANY PROBLEMS SINCE THE PURCHASE OF THE 2012 DODGE DURANGO. THE SUV HAS STOPPED DEAD WHILE IN DRIVE ON INTERSTATE 95. THE PANEL LIGHTS HAS ALL COME ON ALL AT ONCE WHILE DRIVING. THE ENGINE HAS STALLED AND WOULD NOT RESTART SEVERAL TIMES LATE AT NIGHT. THE EXTERIOR LIGHTS HAS GONE OFF COMPLETELY AT NIGHT WITHOUT PANEL LIGHT NOTIFICATION. THE FOG LIGHTS WILL NOT WORK AT ALL TIMES. THE RADIO AT TIMES WILL NOT PAY. THE PUSH START BUTTON WILL NOT ALWAYS START THE VEHICLE. THE ENGINE PERMITS A FOUL ORDER AT TIMES. THE ENGINE HAS GONE FROM AUTOMATIC TO MANUAL DRIVE WITHOUT PLACEMENT IN MANUAL. THE BRAKE PEDAL WILL NOT COME BACK AFTER BEING PUSHED TO THE FLOOR. THE MOTHER BOARD HAS HAD TO BE REPLACED. THE ENTIRE ELECTRICAL SYSTEM HAS SHUT DOWN - VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. I HAVE BEEN GIVEN A RENTAL CAR 4 TIMES FOR AN APPROXIMATE TOTAL OF 30 DAYS TO TRY TO RECTIFY THE PROBLEMS. I HAVE 4 RECALLS FOR VARIOUS ISSUES AND NONE HAVE BEEN FIXED DUE TO PARTS ARE NOT READILY AVAILABLE. RECALL ID'S - APRIL 2014 SERVICE BRAKES AND BRAKES HYDRAULIC ANTI-LOCK #102663, #102664, #102298 AND JULY 2014 105085 - ELECTRICAL SYSTEM WIRING. THERE ARE SEVERAL CLASS ACTION LAWSUITS AGAINST THE CHRYSLER GROUP, LLC FOR THE 2012 DODGE DURANGO. I NO LONGER FEEL SAFE IN THIS VEHICLE, I CAN POSSIBLY CAUSE AN ACCIDENT OR SOMEONE CAN HIT ME WITH ALL THE PROBLEMS AND POTENTIALLY HURT MYSELF OR OTHERS WITH ALL THE RECALLS AND ENGINE PROBLEMS. *TR
Service brakes, Aug 30, 2014
I RECEIVED A RECALL NOTICE FOR A BRAKE ISSUE IN MAY OF 2014 AND EVERY TIME I TAKE IT TO THE DEALERSHIP THEY CLAIM THEY CAN NOT GET THE PART TO COMPLETE THE REPAIR. IT HAS BEEN THREE MONTHS NOW WITH NO REPAIR AND IT IS A SAFETY ISSUE. *TR
Service brakes, Aug 29, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER COULD NOT REPAIR THE VEHICLE FOR FOUR MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Aug 7, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Aug 1, 2014
THERE HAS NOT BEEN AN INCIDENT YET - MY ISSUE IS: THERE HAS BEEN A RECALL FOR THE BRAKE BOOSTER BUT THE DEALER IS TELLING ME THAT DODGE IS NOT SENDING THE PARTS NEEDED TO FIX THE PROBLEM.APPARENTLY THE BRAKES COULD POSSIBLY FREEZE AND FAIL. I CALLED THE DEALER 7/1/2014 AND WAS "PUT ON THE LIST" FOR THE PART TO BE REPLACED. I CALLED TODAY, 8/1/2014, AND WAS TOLD I WAS ON THE LIST BUT THERE WAS ALMOST 50 OTHERS IN FRONT OF ME AND THAT DODGE WAS ONLY SENDING 2 OR 3 PARTS A MONTH AND HAD RESTRICTED THE PART SO IT COULDN'T BE ORDERED. AT THIS RATE, IT WILL BE THE END OF THE YEAR BEFORE MY CAR IS FIXED. ALTHOUGH IT IS AUG. NOW, IT WILL GET COLD SOON AND I HAVE 3 CHILDREN THAT I CHAUFFEUR AROUND. I WOULD HATE FOR ONE OF THEM TO BE INJURED BECAUSE THE BRAKES FAIL AND WOULD ALSO HATE TO FILE A LAWSUIT OVER A KNOWN ISSUE THAT DODGE SEEMS TO BE DRAGGING THEIR FEET OVER. IS THERE ANYWAY TO EXPEDITE THE PROCESS SO THE CAR CAN BE FIXED BEFORE WINTER? *TR
Service brakes, Aug 1, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE OT PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Hydraulic, Jul 28, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Jul 28, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Jul 15, 2014
THIS VEHICLE WAS RECALLED THROUGH NHTSA. WHEN I CALLED FOR A SERVICE APPOINTMENT THEY STATED THAT THERE WERE NO PARTS AVAILABLE FOR THE RECALL. THEY EXPLAINED THAT CHRYSLER WAS AWARE OF THIS SHORTAGE AND RECALL PROBLEM, THE COMPANY WAS UNIVERSITY DODGE IN DAVIE, FLORIDA. I AM ABOUT TO EMBARK ON A 2000 MILE TRIP WITH MY 2 GRANDCHILDREN. WHEN I EXPLAINED THIS TO THE SERVICE MANAGER, MANNY, HE SAID DON'T WORRY ABOUT IT . WE ARE IN FLORIDA AND THIS REALLY DOESN'T CONCERN US.YOU WILL BE FINE. *TR
Service brakes, Jul 2, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE RECALL HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Jul 1, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Jun 27, 2014, crash
WHILE APPLYING THE BRAKES, ADDITIONAL PRESSURE WAS REQUIRED IN ORDER TO ATTEMPT TO STOP. THIS HAS HAPPENED IN COLD WEATHER BUT NOW HAS ALSO HAPPENED IN SUMMER. THE BRAKES FAILED TO COMPLETELY SLOW THE VEHICLE AND A CRASH OCCURRED AT SLOW SPEED. *TR
Service brakes, Jun 17, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKE , SERVICE BRAKES, HYDRAULIC) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Jun 16, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 14V154000 (SERVICE BRAKE , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE A DATE OF WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES AT THIS TIME.
Service brakes, Jun 6, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO.THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Jun 4, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT HE WAS NOTIFIED THAT THE PARTS WERE NOT AVAILABLE AS A RESULT THE RECALL REPAIRS WERE UNABLE TO BE PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THERE WERE NO FAILURES.
Service brakes, Hydraulic, Service brakes, May 28, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE AND ABNORMAL FORCE WAS NEEDED FOR THE VEHICLE TO COME TO A COMPLETE STOP. IN ADDITION, THE BRAKE LIGHTS ILLUMINATED WHEN THE BRAKES WERE NOT APPLIED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE IT WAS REPAIRED TWICE BUT THE FAILURE RECURRED. THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER THE PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Service brakes, Apr 10, 2014
DRIVING IN FREEZING WEATHER AT APPROXIMATELY 35-40 MPH. I WENT TO BRAKE, & BRAKES FELT HARD, PEDAL WOULD NOT DEPRESS COMPLETELY, & COMING TO S STOP WAS DIFFICULT & TOOK MORE TIME THAN USUAL. TOOK CAR TO AUTO SHOP NEARBY & THEY DIAGNOSED WITH FAILED BRAKE BOOSTER. HAD CAR TOWED TO CHRYSLER DEALER AS IT WAS DANGEROUS TO DRIVE DUE TO THE LOSS OF BRAKE POWER, IN WHICH IT REMAINED THERE FOR 3 WEEKS DUE TO BOOSTER PART "BEING ON BACK ORDER". SINCE THIS BOOSTER WAS ON BACK ORDER, I ASKED CHRYSLER IF THIS HAS BEEN A COMMON PROBLEM WITH DURANGOS & WAS TOLD NO. THEY TOLD ME THAT SINCE MY VEHICLE WAS OVER THE WARRANTY IN MILEAGE (APPROX 40,000), THE REPAIR WAS NOT COVERED, HOWEVER, THEY GAVE ME DISCOUNT. I'VE READ THE REPORTS & LETTERS ISSUED RELATING TO THIS RECALL IN WHICH THEY STATED THERE IS "NO LOSS IN BRAKING" HOWEVER, THIS WAS UNTRUE IN MY CASE. HAD I BEEN DRIVING ON HIGHWAY WHEN THIS OCCURRED, I WOULD HAVE BEEN IN TROUBLE WITH BRAKING, AS THERE WAS A DEFINITE DECREASE IN BRAKING BY APPROXIMATELY 50%. I CALLED CHRYSLER REGARDING REIMBURSEMENT FOR THIS RECALL, & CHRYSLER WILL NOT ISSUE A REFUND ON WHAT I PAID TO HAVE BRAKE BOOSTER REPLACED AT THIS TIME, STATING TO ME THAT "THIS RECALL DOESN'T AFFECT MY VEHICLE", WHEN IN FACT, THIS RECALL SHOULD HAVE OCCURRED SOONER THAN NOW TO KEEP ME SAFE. I HAVE READ IN THE REPORTS THAT THIS ISSUE WAS IDENTIFIED LAST YEAR. I CONSIDER MYSELF LUCKY TO NOT HAVE BEEN DRIVING AT A HIGH SPEED WHEN THIS OCCURRED. *TR
Service brakes, Apr 9, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHEN STOPPING THE VEHICLE, THE BRAKES WOULD PULSATE AND ENGAGE AN ABRUPT STOP. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR DIAGNOSIS OF THE FAILURE. THE MANUFACTURE WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 56,000.
Service brakes, Apr 3, 2014
THE BRAKE PEDAL GOT STUCK AND I THINK THE POWER BOOSTER WAS NOT FUNCTIONING AS THE PEDAL WAS PETRIFIED, *TR
Service brakes, Feb 4, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE BRAKE TOOK LONGER TO ENGAGE DURING COLD WEATHER AND THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER UPDATED THE BRAKE COMPUTER INTERLOCK SYSTEM AND THE FAILURE WAS CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 20,000. UPDATED 2/27/14*CN UPDATED 3/6/2014 *JS UPDATED 03/07/14
Service brakes, Feb 2, 2014
PULLING CAR OUT OF DRIVEWAY HEADING DOWN THE STREET. APPROACHING THE STOP SIGN ATTEMPTED TO BRAKE AND THE CAR HAD COMPLETE BRAKE FAILURE; THEREFORE, I WAITED UNTIL THE CAR ROLLED TO A STOP. TOOK THE CAR TO THE DODGE DEALERSHIP ADVISING WHAT TOOK PLACE. THEY INSPECTED THE CAR AND SAID THERE WERE NO ISSUES WITH THE CAR OR BRAKING SYSTEM. I WAS GIVEN BACK MY CAR AND I DROVE HOME, BRAKES WORKED. THE NEXT DAY, THE SAME ISSUE OCCURRED; I PULLED OUT OF MY DRIVEWAY HEADING DOWN THE STREET. APPROACHING THE STOP SIGN ATTEMPTED TO BRAKE AND AGAIN HAD COMPLETE BRAKE FAILURE. I TOOK THE CAR BACK TO THE DODGE DEALERSHIP, THEY INSPECTED AGAIN AND SAID MY MASTER CYLINDER WAS DEFECTED, ALONG WITH THE BRAKE POWER BOOSTER. THEY ADVISED ME THE PARTS WERE NOT BEING MANUFACTURED AT THIS TIME. I CONTACTED DODGE CORPORATION TO INQUIRE ON THIS MATTER, CONCERNED THAT THIS MAY BE A RECALL OR THAT THERE IS MAJOR ISSUE WITH DODGE DURANGO BRAKING SYSTEMS AND WAS TOLD BY [XXX] THAT THE PART WAS BEING MADE BUT DID NOT KNOW WHEN IT WOULD SHIP. SHE ALSO DID NOT HAVE ANY OTHER INFORMATION TO PROVIDE AS TO OTHER BRAKE ISSUES WITH DODGE DURANGO AND OR RECALL. I FELT A RESPONSIBILITY TO REPORT THIS TO YOU DUE TO THE SEVERE SAFETY ISSUE OF DODGE DURANGO'S ON THE ROAD THAT MAY ENCOUNTER COMPLETE BRAKE FAILURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service brakes, Feb 13, 2013
BRAKING SYSTEM VACUUM BOOST IS LEAKING OVER A SHORT PERIOD OF TIME (TYPICALLY 8 HOURS). PEDAL FEEL IS FIRM AFTER THE TIME PERIOD AND DIFFICULT TO DEPRESS. AFTER VEHICLE IS STARTED THE VACUUM BOOST AND PEDAL FEEL RETURNS TO NORMAL. A DEALER SERVICE APPOINTMENT HAS BEEN MADE FOR A DIAGNOSTIC AND REPAIR. *TR
Service brakes, Hydraulic, Jan 3, 2013
WHAT HAPPENS: INCONSISTENT AND INTERMITTENT TEMPORARY BRAKE/POWER FAILURE. BRAKE PEDAL TEMPORARILY BECOMES EXTREMELY HARD AND HIGH WITH ALMOST NO PEDAL MOVEMENT OR NO/MINIMAL PERCEIVED BRAKING. SUSTAINED MAXIMUM PEDAL PRESSURE (UP TO 5 SECONDS) AND THE BRAKES MAGICALLY RETURN. PEDAL DEPRESSED TO THE STOPS, IMMEDIATELY ENGAGING THE ABS AND MAXIMUM PANIC STOP. BRAKE PEDAL CAN MODULATED IF EXPERIENCING THE UNEXPECTED PANIC STOP. WHEN IT OCCURS OR CAUSES IT TO OCCUR: MORNING COMMUTING (HIGHWAY AND FREEWAY DRIVING): IMMEDIATELY APPLY THE BRAKE PEDAL AFTER 75%-100% ACCELERATION FROM 0-65 MPH ON THE ENTRANCE RAMP OR FROM FREEWAY STOP LIGHT. TRANSMISSION MUST SHIFT AT AROUND 60 MPH. FREEWAY DRIVING (IMMEDIATELY APPLYING THE BRAKE AFTER ANY OF THESE CONDITIONS) MERGING AND ACCELERATING INTO TRAFFIC, MAINTAINING STEADY SPEED UP LONG GRADES REQUIRING INCREASING PEDAL PRESSURE, SLOWLY ACCELERATING FROM 45-65 MPH SUCH THAT THE TRANSMISSION DOES NOT SHIFT DOWN, TRAILER TOWING: ANY LONG STEADY PULL MAINTAINING 40-60 MPH HIGHWAY SPEED WHILE IN HIGH GEAR. COLD MORNING 5-10 DEGREE F. TOOK 8-10 BLOCKS FOR THE BRAKE PEDAL TO BE NORMAL. STARTED OUT HIGH/HARD/ ALMOST NO BRAKES AND SLOWLY GOT BETTER THEN WORKED NORMALLY. DEALER RESULTS: DEALER REPLACED MASTER CYLINDER. DEALER CAN REPRODUCE RESULTS. STATES ALL TEST DIAGNOSTICS SHOW THE BRAKING SYSTEM IS WORKING AS EXPECTED AND DESIGNED. SYMPTOMS STILL OCCURRING. ..UPDATED 02/06/14 *BF
Service brakes, Nov 1, 2012, crash
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT SHE WAS DRIVING AT LOW SPEEDS AT APPROXIMATELY 3 TO 5 MPH AND PULLING INTO HER CARPORT, AS SHE WAS DEPRESSING THE BRAKES THEY DID NOT ENGAGE. THE BRAKES FAILED, AND SHE CRASHED INTO HER LAWN MOWER, PUSHING IT INTO HER GARAGE DOOR. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC, BUT HAS NOT BEEN REPAIRED DUE TO A PENDING INVESTIGATION. THE MANUFACTURER WAS LATER CONTACTED AND WAS ADVISED THAT A MANAGER WOULD BE GIVING HER CALL BACK. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 3,100. UPDATED 02/06/14*LJ