2012 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 640 owner complaints filed for this model year. This is the 9th highest complaint count among 25 Durango model years with reports.
Of the 2012 reports, 17 involved a crash and 32 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints: other or unspecified
36 reports, newest first. Show all
Other or unspecified, May 3, 2017
CAR COMPLETE SHUTDOWN WITHOUT WARNING. SMOKE WAS COMING OUT. ALTERNATOR IS NOT WORKING AND DRAIN BATTERY LIFE
Other or unspecified, Oct 31, 2016
MY ALTERNATOR SUDDENLY FAILED CAUSING ALL SYSTEMS IN THE VEHICLE TO FAIL. MY ABS LIGHT CAME ON BATTERY LIGHT CAME ON RADIO POWERED OFF HEAT CAME ON AND IT SMELLED LIKE SMOKE THE WINDSHIELD WIPERS CAME ON WHEN I WAS AT A LIGHT THEN I TURNED AT LIGHT AND HAD NO CONTROL OVER THE VEHICLE PULLED OVER AND TURNED THE VEHICLE OFF SINCE I SMELLED SMOKE. THEN NO SYSTEMS IN THE VEHICLE WORKED HAD TO USE SHIFT OVERRIDE TO TOW THE VEHICLE. THERE IS A P60 RECALL ON THE 160 AMP ALTERNATOR WHICH ISN'T THE ALTERNATOR IN MY CAR BUT SAME YEAR MAKE AND MODEL AS MY CAR WAS RECALLED. THE SAME SYMPTOMS AS THAT RECALL HAPPENED TO MY VEHICLE. I BELIEVE THAT THE RECALL SHOULD BE APPLIED TO THE SAME AMP ALTERNATOR THAT IS IN MY CAR AS WELL.
Electrical system, Other or unspecified, Mar 26, 2016
I PURCHASED THIS USED VEHICLE AROUND THE TURN OF THE YEAR. IT CAME ON THE FERRY JANUARY 15, 2016. BY MONDAY, THE CHECK ENGINE LIGHT HAD TURNED ON. C&F RAN A DIAGNOSTIC ON JANUARY 20, AND FOUND CODE PO456. WITHIN SEVERAL DAYS, I NOTICED WATER INTRUSION. THE FLOORBOARDS WERE WET AND BECOMING DRENCHED IN THE FRONT ' AND IN THE MIDDLE SEATS. EVERY TIME I CAME TO A STOP OR TURNED, I COULD HEAR WATER ROLLING THROUGH THE CAR. I TOOK IT TO RC FEBRUARY 15. WHEN THE WATER PROBLEM WAS LOOKED AT, I WAS INFORMED IT IS NOT A NORMAL LEAK, BUT WHAT IS CALLED A "PHANTOM" LEAK. TO FIX THIS, THEY WOULD HAVE TO GUT THE INTERIOR OF THE VEHICLE. WHEN THEY WENT TO RESTART, IT WOULD NOT START WITH THE PUSH BUTTON. THE VEHICLE WAS TAKEN TO MIDTOWN AUTO WHERE THEY FOUND THE BATTERY COMPARTMENT UNDER THE PASSENGER SEAT 3/4 FULL OF WATER. THEY WERE UNABLE TO DIAGNOSE THE PUSH BUTTON PROBLEM AFTER 2 HOURS OF DIAGNOSTIC. THEY STATED THE WATER INTRUSION COULD BE A DANGER TO MY LIFE WHEN I PICKED UP THE CAR AFTER THEY HAD IT FOR 3 WEEKS. ON 3/9/16, THE CHECK ENGINE LIGHT CAME BACK ON. AS OF TODAY, 3/25/16, THE SENSOR FOR "CHECK GAS CAP" COMES ON. THIS CAR WILL BE RETURNING IN THE MORNING TO THE DEALERSHIP IN ANCHORAGE VIA THE FERRY, BUT YOU SHOULD KNOW THAT THERE ARE MAJOR ISSUES WITH THIS VEHICLE. THE WATER IN THE CAR IS CLEAN WITH NO DIRT. IN THE MORNING, THERE ARE PUDDLES THAT DISTRIBUTE THEMSELVES FROM THE FRONT TO THE BACK OF THE CAR DURING REGULAR DRIVING. THE ENTIRE FLOOR FROM THE FRONT TO THE BACK IS SATURATED WITH A LOT OF WATER. RC ENTERPRISE SAID THERE IS NO WINDOW LEAK, NO DOOR LEAK, NO ROOF LEAK. THIS MUST BE SOMETHING IN THE FRAME. THIS CAR COLLECTS WATER WHILE DRIVING OR SITTING IN PARK. DUE TO THE BATTERY BEING UNDER THE PASSENGER SEAT AND IN THE FLOOR AND THEN FILLING WITH WATER, THIS IS NOT A SAFE CAR.
Other or unspecified, Nov 23, 2015
MY 2012 DODGE DURANGO IS HAS BEEN GIVING ME INTERMITTENT FITS FOR A FEW MONTHS NOW. SOMETIMES I CAN CRANK IT OTHER TIMES NOT. SOMETIMES IT WILL CRANK AND RUN FINE THEN ALL OF A SUDDEN A BIG RED Z FLASHES ON MY DASH, THE ENGINE FEELS LIKE IT DIES, I LOSE POWER AN MANY OF THE LIGHTS ON MY SPEEDOMETER COME ON, SUCH AS ANTI SKID LIGHT, ETC. THE ONLY THING I CAN DO IS PULL TO THE SIDE OF THE ROAD, TURN IT OFF AND BACK ON. WHEN I RESTART IT EVERYTHING CLEARS UP AND IS FINE. IT HAS GOTTEN WORSE AS OF LATE AND NEITHER MY MECHANIC NOR THE LOCAL DODGE DEALER FULLY UNDERSTAND WHY THE TRUCK IS ACTING POSSESSED!! I AM WORRIED THAT IT WILL SHUT DOWN TRYING TO GO UP A BRIDGE OR AROUND A SHARP TURN AND I WILL GET IN A WRECK. MY MECHANIC SAID THE DODGE FORUMS ARE SHOUTING BAD TIPM MODULES SO I WENT ONLINE TO RESEARCH AND FOUND THE ARTICLE THAT YOU ARE LISTED IN. MY MECHANIC SAID IF THEY CAN FIND A TIPM IS MAY COST ME $1,200 TO REPLACE. I DON'T HAVE THAT KIND OF MONEY LAYING AROUND SO IS THERE ANY HELP AVAILABLE FOR ME TO GET THIS FIXED? ARE THERE USED TIPM'S OR DODGE FINANCIAL ASSISTANCE?
Suspension, Other or unspecified, Sep 7, 2015
CHRYSLER HAS PUBLISHED A TECHNICAL SERVICE BULLETIN (TSB) NUMBER 17-007-14. I EXPERIENCED THE SYMPTOM OF THIS TSB AS A CLUNKING SOUND FROM THE REAR OF THE VEHICLE. IT IS CAUSED BY THE SELF LEVELING SUSPENSION (SLS) SHOCK STRUT UPPER MOUNT FAILING. THE SLS IS A COMPONENT OF THE OPTIONAL TOW PACKAGE. BEFORE I UNDERSTOOD WHAT THE ISSUE WAS, I TOWED A 23' 4,500 LBS TRAILER OVER 1,200 MILES. I EQUIPPED MY DURANGO WITH A WEIGHT DISTRIBUTION AND ANTI-SWAY HITCH ASSEMBLY RATED AT 8,000 LBS AND ENSURED BOTH THE TOW VEHICLE AND TRAILER WERE NEAR PERFECTLY LEVEL. ADDITIONALLY I WAS REQUIRED BY THE STATE OF MARYLAND TO HAVE THE TRAILER SAFETY INSPECTED WHICH CONFIRMED THE AXLES WERE PROPERLY ALIGNED, WHEEL BEARINGS WERE SERVICEABLE, AND THE ELECTRONIC BRAKE CONTROLLER WAS FUNCTIONAL AND ADJUSTED PROPERLY. DESPITE THE FACT THE TRAILER WAS WELL WITHIN THE TOW VEHICLE OPERATING LIMITS, THE TOW VEHICLE AND TRAILER EXHIBITED UNSAFE LEVELS OF DYNAMIC INSTABILITY. THIS DYNAMIC INSTABILITY MANIFESTED AS A ONE-TO-ONE LATERAL OSCILLATION OF THE TOW VEHICLE, LATERAL SWAY INSTABILITY OF THE TRAILER, AND WHAT I WOULD CHARACTERIZE AS A DANGEROUS REDUCED CONTROLLABILITY OF THE TOW VEHICLE AND TRAILER. I ASK THAT THE NHTSA EXAMINE THIS ISSUE AND THAT THIS TSB BE ELEVATED TO A MANUFACTURER FUNDED RECALL ON ALL AFFECTED VEHICLES. VEHICLE OWNERS MAY NOT RECOGNIZE THE SIGNIFICANCE OF THE ISSUE OR UNDERSTAND THE EFFECTS ON TOWING STABILITY. THIS NOT ONLY PUTS THE TOW VEHICLE AT RISK, BUT ALL OTHER VEHICLES SHARING THE ROAD. ADDITIONALLY, THE HIGH COST OF MITIGATING THIS ISSUE (GREATER THAN $1,000) WILL VERY LIKELY CAUSE A LARGE NUMBER OF VEHICLE OWNERS TO DELAY THE REPAIR OR EVEN DECIDE NOT TO HAVE IT ADDRESSED AT ALL. CHRYSLER AND DODGE HAVE AN INTRINSIC RESPONSIBILITY TO ADDRESS THIS ISSUE WITH A RECALL FOR THE SAFETY OF THEIR CUSTOMERS AS WELL AS ALL DRIVERS WHO SHARE THE ROAD.
Other or unspecified, Aug 4, 2015
I WAS DRIVING MY VEHICLE AND THE ENGINE STALL WHILE DRIVING , THIS OCURR IN TWO DIFFERENT DAYS AND LAST FRIDAY, JULY 31, 2015 MY GRANDSON WAS DRIVING AND OCURR THE SAME THING.
Other or unspecified, Jul 21, 2015
THERE WAS A SMELL OF SOMETHING BURNING, THEN MY WIPERS CAME ON ( CLEAR DAY OF SUNSHINE), SHORTLY AFTER THAT THE BATTERY LIGHT CAME ON RIGHT BEFORE THE CAR CUT OFF.
Other or unspecified, May 25, 2015
MY CAR HAS A FAILED ALTERNATOR, IT FAILED A TEST 3 TIMES, THE PLACE I TOOK IT TO SAYS MY CAR IS TO NEW AND HAS TO LOW OF MILES FOR IT TO HAVE FAILED.
Other or unspecified, Jan 7, 2015
I HAVE TRIED ON NUMEROUS OCCASIONS WITH DODGE SERVICE DEPARTMENT IN MIDLAND, TX TO GET IN TO HAVE THE RECALL SERVICED ON MY VEHICLE AND I HAVE YET TO GET IN. THEY AT FIRST TOLD ME THAT THERE IS A WAITING LIST AND THAT THEY WOULD CONTACT ME. IN OCTOBER, I CONTACTED THEM AGAIN AND THEY SET ME AN APPOINTMENT ON NOVEMBER 11 TO GET MY VEHICLE IN TO GET THE RECALLED FIX. I WENT IN ON THE 11TH AND THEY KEPT MY VEHICLE FOR ABOUT FOUR DAYS AND WHEN I CALLED TO CHECK THE STATUS THEY STATED THAT THEY STILL HAVE NOT GOTTEN TO MY VEHICLE AND THAT THEY ARE NOT SURE WHEN THEY WILL GET TO IT, BUT THAT IF I NEEDED MY VEHICLE THAT I CAN COME PICK IT UP AND THEN THEY WILL CONTACT ME WHEN THEY ARE READY FOR IT. HERE IT IS IN JANUARY AND STILL NOTHING. *TR
Vehicle speed control, Other or unspecified, Equipment adaptive/mobility, Oct 30, 2014
WHILE TRAVELING ON I-75, HAD THE VEHICLE ON ADAPTIVE CRUISE CONTROL, THE VEHICLE SLAMMED THE BRAKES AND THEN ACCELERATED BACK UP TO 75MPH. NO VEHICLES IN FRONT, NOT DEBRIS, NO REASON WHY IT DID IT. VEHICLE HAS HAD CONSTANT ISSUES WITH THE FORWARD COLLISION SYSTEM ALERTING TO BRAKE WHEN NOTHING IS IN FRONT, TURNING ITSELF OFF AND ON BY ITSELF, AND THE CONSOLE GIVING THE MESSAGE THAT THE BACK SENSORS ARE BLOCKED WHEN NO DEBRIS IS PRESENT OR EVEN WHEN DRIVING. MULTIPLE OTHER "COMPUTER" ISSUES THAT THEY CAN'T FIGURE OUT, FROM LIGHTS TURNING ON/OFF, TO THE WIPERS NOT ACTIVATING WHEN THEY NEED TO AND THE OPPOSITE. DVD PLAYER ACTING FUNNY. IT HAS BEEN ENDLESS
Other or unspecified, Apr 3, 2013
ON NUMEROUS OCCASIONS WHEN I GET IN THE VEHICLE TO START IT, VIA PUSH BUTTON START, THE VEHICLE WILL START AN IMMEDIATELY SHUT DOWN. ATTEMPTS TO RESTART THE VEHICLE RESULT IN A 15-30 SECOND REPETITIVE START LOOP WITHOUT THE VEHICLE STARTING, AT WHICH POINT A RED LIGHT WILL BEGIN BLINKING ON THE CENTER CONSOLE. TYPICALLY THE VEHICLE HAS TO REST FOR APPROXIMATELY TWO MINUTES BEFORE ATTEMPTING A RESTART, SOME OF WHICH ARE SUCCESSFUL AND SOME ARE NOT. THE VEHICLE IS ALSO TAKING UP TO 10 SECONDS TO SHUT DOWN ONCE THE PUSH BUTTON IS DEPRESSED TO TURN OF THE VEHICLE. THIS IS BEGINNING TO BECOME A REAL SAFETY CONCERN AS IN AN EMERGENCY I CANNOT TRUST THAT I CAN SHUT DOWN THE ENGINE. *TR