2012 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 640 owner complaints filed for this model year. This is the 9th highest complaint count among 25 Durango model years with reports.
Of the 2012 reports, 17 involved a crash and 32 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints
640 reports, newest first.
Electrical system, Jan 18, 2019
CAR SHUTS OF SUDDENLY AT ANY SPEED, IT CAN BE RESTARTED WHILE IN NEUTRAL. HOWEVER IT WONT GO BACK INTO GEAR EVEN THOUGH IT LETS ME PUT IT IN DRIVE. WHEN THIS HAPPENS IT'S VERY DANGEROUS AS ALL OF THE CARS FUNCTIONS GO DEAD POWER STEERING LIGHTS GAUGES, DOOR LOCKS WINDSHIELD WIPERS. IT CAUSES A VERY UNSAFE SITUATION ESPECIALLY AT HIGH SPEEDS ON THE HIGHWAY BECAUSE I CAN'T ALWAYS GET OVER TO A SAFE LANE TO PULL THE CAR OVER TO RESTART AND REENGAGE THE TRANSMISSION. DODGE NEEDS TO FIX THIS FREE OF CHARGE TO THE CUSTOMER
Electrical system, Jan 17, 2019
TIPM IS MALFUNCTIONING CAUSING THE VEHICLE TO STALL WHILE AT HIGHWAY SPEEDS. ALL EMERGENCY WARNING LIGHTS COME ON AND GAUGES WILL NOT FUNCTION. DODGE SAYS THAT THEY DO NOT HAVE A RECALL ON THE HIS ITEM EVEN THOUGH THEY DO ADMIT THAT IT HAS BECOME A MAJOR PROBLEM. IT IS NOT SAFE TO BE DRIVING WITH SUCH A MALFUNCTIONING PART.
Steering, Electrical system, Service brakes, Jan 14, 2019, crash
DRIVING AT 35 MPH CAME TO A SLOW DOWN TO TURN VEHICLE SHUT OFF AND CAUSED ME TO GO INTO A DITCH AS NO BREAKS, NO STEERING, AND ALL POWER LOST. ONCE PUT INTO PARK STARTED BACK UP IMMEDIATELY. THIS IS THE SECOND TIME THAT HAS HAPPENED FIRST TIME WAS AT A STOP LIGHT AND I WAS ABOUT TO TAKE OFF. NO WARNING OR ANYTHING. THE FIRST TIME I DIDN'T HAVE MY KIDS IN THE CAR AND THE SECOND TIME I DID AND WE COULD HAVE BEEN EXTREMELY HURT. I IS NOT SHOWING ANY CODES TO LET US KNOW WHAT I COULD POSSIBLY BE.
Engine, Fuel/propulsion system, Dec 17, 2018
I PARKED MY CAR AT HOME. IN THE MORNING WHEN I PRESSED THE START SWITCH TO START THE CAR CRANK, AND IT DOES NOT START. I WAIT A MINUTE PRESS THE START SWITCH AGAIN AND THE CAR KEEPS CRANKING NO STOPPING UNTIL I MOVE MY GEAR FROM PARK TO REVERSE. I REMOVE THE SWITCH AND I ADD MY CAR KEY AND TRY AGAIN WITH CAR KEY. AFTER 3 TIMES THE CAR STARTS. I KNOW THERE'S A RECALL OR LAWSUIT FOR THIS ISSUE. I WANT MY CAR FIXED WITH NO COST FOR ME. I MAINTAIN MY CAR IN GOOD SHAPE AND URGE TO GET THIS DONE. THIS STARTED THIS WEEK 12/17/18
Electrical system, Electronic stability control (ESC), Engine, Dec 12, 2018
THIS IS THE 3RD TIME IN THE PAST 3 MONTHS I'VE BEEN TAKING THIS VEHICLE TO SERVICE FOR DIFFERENT SERVICE ISSUES. THE MOST RECENT ONE IS THE DASH AND WHIPERS STARTED GOING CRAZY, A SUDDEN SMELL OF BURNT WIRES/ELECTRIC BURN. THE VEHICLE SHUT DOWN WHILE IN MOTION LOCKING THE STEERING WHEEL AND THE GEAR SHIFTER DIDN'T WANT TO ENGAGE. I TRIED STARTING THE VEHICLE BUT IT WOULDN'T START. THE VEHICLE IS NOT COMUNICATING WITH THE STARTING KEY. THE VEHICLE GOT TOWED TO THE DEELSRSHIP AND AFTER TWO DAYS THEY CALLED ME BACK SAYING THAT THE VEHICLE IS NOT COMUNICATING WITH THE TIPM (TOTALLY INTEGRATED POWER MODULE) THEREFOR THE CAN'T MAKE A DIAGNOSIS. THEY WILL HAVE TO CHECK EACH WIRE ONE BY ONE ABD THAT CHECK UP IS GOING TO COST 4 HOURS OF WORK AT A COST OF APPROXIMATELY $400 BEFORE THEY CAN RUN A DIAGNOSIS.
Power train, Dec 11, 2018
I FILED A COMPLAINT RECENTLY ABOUT MY VEHICLE STATING I THOUGHT THERE WAS A PROBLEM WITH MY TRANSMISSION SOLENOID BUT I TOOK IT TO A TRANSMISSION REPAIR SHOP TODAY AND WAS TOLD MY TRANSMISSION WAS FAILING. I'M FILING THIS COMPLETE CAUSE I BELIEVE THIS ISN'T SOMETHING THAT JUST HAPPENS OUT OF THE BLUE. I TAKE MY CAR IN FOR REGULAR CHECK UPS AND INSPECTIONS AND HAVE ALWAYS FIXED ANYTHING THAT WAS WRONG WITH IT. MY CAR IS STUCK IN GEAR 4 AND IT'S AN AUTOMATIC AND THIS IS A SUDDEN MISHAP THAT HAS ME WONDERING WHY THIS WOULD HAPPEN WITHOUT WARNING OR HAVE BEEN TOLD ABOUT THIS PROBLEM PRIOR TO IT HAPPENING.
Power train, Dec 10, 2018
WHILE DRIVING MY 2012 DODGE DURANGO I NOTICED MY GEAR WOULD SHIFT TO MANUAL IN THE 4TH GEAR WITHOUT ME HAVING TO MOVE THE GEAR STICK. I DID SOME RESEARCH AND FOUND THAT THIS WAS COMMON IN A LOT OF DODGE/JEEP/CHRYSLER VECHILES. I TAKE MY CARE IN FOR REGULAR INSPECTIONS AND MAKE SURE MY CAR IS RUNNING. I THINK THIS IS A MANUFACTURING MISHAP AND NEEDS TO BE ADDRESSED. I WAS TOLD IT WAS MY TRANSMISSION CYCLOID.
Air bags, Dec 3, 2018
SECOND ISSUE WITH AIR BAG. GOT 2012 DURANGO IN JAN 2013 - IN 2014 HAD TO PAY $635 TO FIX ANGLE SENSOR IN STEERING COLUMN AS IT WAS FAULTY. IT WAS NOT COVERED NOR RECALL. NOW DECEMBER 2018 NEED TO REPLACE AIR BAG AND WIRING. NO RECALL. HOW ARE THESE ITEM NOT SAFETY ISSUES AND RECALLED. EXTREMELY UPSET WITH CUSTOMER SERVICE AT CORPORATE. THIS PARTICULAR TRUCK HAS HAD NOTHING BUT TROUBLES SINCE I PURCHASED IT BRAND NEW.... WE PURCHASE NEW ONLY TO AVOID ISSUES BUT HAVE HAD NOTHING BUT ISSUES WITH THIS VEHICLE!
Electrical system, Nov 12, 2018
"TAKATA RECALL". VEHICLE SHUT DOWN WHILE IN MOTION LOCKING THE STEERING WHEEL. DASH AND WIPERS STARTED GOING CRAZY THEN A SUDDEN SMELL OF BURNT WIRES/ELECTRIC BURN. THIS RESULTED ON COMPLETELY DEAD BATTERY DUE TO ALTERNATOR FAIL.
Engine, Nov 9, 2018
2012 DODGE DURANGO CREW WITH 5.7L HEMI ENGINE. 10/23/18 - VEHICLE THROUGH ENGINE ERROR CODE RELATED TO CYLINDER 8 MISFIRE. PULLED THE PLUGS AND CYLINDER 8 PLUG WAS BURNT. SINCE THE LAST PLUG CHANGE MILEAGE WAS UNKNOWN, I REPLACED ALL 16 SPARK PLUGS. VEHICLE STARTED AND RAN FINE. ERROR CODE CLEARED AND DID NOT REAPPER. 11/7/18 - WHILE DRIVING AT ~60MPH THROTTLE FLUTTERED AND VEHICLE THEN DIED. NO CHECK ENGINE OR WARNING LIGHTS ILLUMINATED. COASTED TO THE SIDE OF THE ROAD. TRIED TO RE-START ENGINE SINCE NO WARNINGS WERE VISIBLE. ENGINE MADE GRINDING NOISE AND SEIZED. DETERMINED BY LUTHER BROOKDALE DODGE IN BROOKLYN PARK THAT THERE IS A HOLE IN THE BLOCK, ENGINE IS SEIZED AND THE ENGINE NEEDS REPLACEMENT. MILEAGE WAS 114,XXX. SAFETY ISSUE IS THAT VEHICLE DIED AT HIGHWAY SPEED, LEADING TO A LOSS OF POWER STEERING, AND ASSISTED BRAKING ABILITY. NO WARNING LIGHTS ILLUMINATED ON THE DASH SO THERE WAS NO VISIBLE INDICATOR OF ENGINE FAILURE.
Electrical system, Nov 5, 2018
WHILE DRIVING DOWN THE ROAD THE VEHICLE JUST SHUTS OFF WITHOUT WARNING. SOMETIMES ITS JUST ALL THE LIGHTS AND ELECTRICAL GO OUT BUT THE VEHICLE STAYS RUNNING.
Electrical system, Oct 29, 2018, fire
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND MAKING LEFT TURNS ONLY, THE VEHICLE WOULD STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE INSTRUMENT PANEL WOULD FLICKER WHILE STARTING THE VEHICLE. THE CONTACT ALSO STATED THAT THE PASSENGER'S FRONT SEAT MELTED ALONG WITH THE REAR DRIVER'S AND PASSENGER'S HEATED SEAT ALSO SHOWED HEAT DAMAGE. ADDITIONALLY, THE REAR BACK-UP CAMERA WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. MASSEY YARDLEY JEEP CHRYSLER DODGE RAM (777 NORTH STATE ROAD 7, PLANTATION, FL 33317, (954) 327-4000) WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,430. *TT*JB
Air bags, Seat belts, Oct 23, 2018
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE DEALER (CROWN DODGE CHRYSLER JEEP RAM FIAT, 2707 SHORTCUT RD, PASCAGOULA, MS 39567, (228) 769-1660) DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELT BUCKLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Power train, Electrical system, Oct 19, 2018
TAKARA RECALL - LOUD CLICKING SOUNDS FROM UNDERNEATH THE VEHICLE. TOOK IT LOCAL TRANSMISSION MECHANIC AND WAS TOLD IT WAS THE TRANSFER CASE MOTOR. DID NOT GET A SAFETY WARNING LIGHT. AFTER CHECKING INTERNET NOTICE THAT I WAS THE FIRST WITH THIS PROBLEM. SEEMS DODGE HAS A HISTORY CONCERNING TRANSFER CASE MOTOR. THE CLICKING SOUNDS HAPPENED EVEN AFTER TURN VEHICLE OFF AND WHEN STARTING OR SHIFTING FROM P TO D,R OR N.
Electrical system, Oct 15, 2018, fire
DRIVING, SUDDENLY CHARGING STATION LIGHT FLASHED ON SCREEN AND VEHICLE WAS MAKING REVING ENGINE SOUND. PULLED OVER AND SMOKE WAS EXITING FRONT GRILL. ALL ELECTRICAL DIED AND COULDN'T GET KEY OUT OF IGNITION. CALLED TOWING TO AUTO SHOP THAT WAS AVAILABLE IMMEDIATELY. DIAGNOSIS WAS ALTERNATOR HAD IGNITED COMPUTER SYSTEM THEREFORE ALL ELECTRICAL POWER OUTAGE.
Electrical system, Oct 3, 2018
WHILE DRIVING 55 MILES AN HOUR ON A STATE ROAD DRIVING STRAIGHT THE CAR COMPLETELY STARTED GOING CRAZY. THE DASHBOARD WAS BLINKING INDICATING THAT MY SEATBELT WAS NOT BUCKLED WHICH IT WAS, THE CAR WENT FROM DRIVE TO PARK TO NEUTRAL THE WIPERS STARTED AND IT WASN'T RAINING AND THE CAR THEN ALL OF THE SUDDEN STOPPED DEAD. THE DEALER SAYS MY SPECIFIC CAR VIN IS NOT PART OF THE RECALL WHERE THIS EXACT PROBLEM WAS STATED IN TWO PRIOR RECALLS. THIS WAS A VERY DANGEROUS EVENT AND I COULD HAVE BEEN HURT OR SOMEONE ELSE HURT.
Steering, Electrical system, Service brakes, Other/unknown, Oct 3, 2018
BEGINNING IN DEC 2017, WE'VE HAD SPORADIC ISSUES WHILE DRIVING ON HIGHWAYS AND LOCAL ROADS WITH SOME PORTION OF THE ELECTRICAL SYSTEM. WHEN THIS HAPPENS, THE CENTER LCD DASH SCREEN POWERS OFF, AND WE LOSE POWER STEERING AND BRAKES. DASH LIGHTS, EXTERIOR LIGHTS, RADIO, A/C ALL STAY ON. TYPICALLY WE HAVE TO PULL OVER AND TURN THE CAR OFF & BACK ON FOR IT TO RETURN. FROM DEC-OCT, ITS HAPPENED APPROX 5-6 TIMES. THE DEALER WASN'T ABLE TO REPLICATE THE ISSUE FOR THE DAYS THEY HAD IT, AND NO ERROR CODES WERE WRITTEN. A FRIEND ALSO WITH A DURANGO DESCRIBED TO ME SIMILAR ISSUES WITH HIS, AND SAID HIS TIPM WAS FAULTY. WE HAVE LIFETIME WARRANTY, AND THE TIPM IS COVERED, BUT THEY REFUSE TO REPLACE IT UNTIL THE DEALER CAN REPLICATE THE ISSUE AND GET AN ERROR CODE POINTING TO THE TIPM. I BELIEVE BECAUSE WE LOSE POWER STEERING, THAT THIS IS A SERIOUS SAFETY HAZARD AND SHOULD BE REPLACED REGARDLESS.
Engine, Oct 2, 2018
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED BACK AND FORTH. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND CODE: P0303 (MISFIRE) DISPLAYED. THE VEHICLE WAS TAKEN TO SJ DENHAM CHRYSLER JEEP FIAT (772 N MARKET ST, REDDING, CA 96003, 530-241-1756) WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT AND LIFT WERE FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 73,850.
Electrical system, Fuel/propulsion system, Sep 25, 2018
MY DURANGO HAD BEEN REPAIRED PER RECALL R09, AND NOW THE VEHICLE IS DOING THE SAME THING AS IT WAS BEFORE THE REPAIR, WHICH IS HAVE FAILED STARTS, AND THE ENGINE SHUTTING DOWN WHILE DRIVING ( VERY DANGEROUS ESPECIALLY ON THE FREEWAY).
Engine, Sep 17, 2018
I HAVE A 2012 DODGE DURANGO WITH 110000 MILES ON IT. TOOK IT TOO THE DEALERSHIP BECAUSE OF A CHECK ENGINE LIGHT. THE ENGINE FELT LIKE IT WAS RUNNING GOOD. IT TURNED OUT THAT THREE OF MY LIFTERS WERE BAD WHICH ALSO MESSED UP THE CAMSHAFT. HAD TO REPLACE THE ENGINE BECAUSE IT WOULD HAVE BEEN THE SAME PRICE TO FIX IT, IF THE OTHER SIDE WE'RE BAD TOO. THIS IS A KNOWN ISSUE WITH DODGE AND THEY REFUSE TO FIX IT
Electrical system, Fuel/propulsion system, Sep 17, 2018
REGARDING SAFETY RECALL R09 / NHTSA 15V-115 FUEL PUMP RELAY - 2012-2013 DODGE DURANGO & JEEP GRAND CHEROKEE THIS RECALL WAS PERFORMED ON MY VEHICLE A FEW MONTHS AGO, THE OTHER WEEK THE FIX FAILED SEVERAL TIMES STARTING THE CAR AND ONCE WHILE THE CAR WAS IN MOTION. I TOOK IT BACK IN TO THE DEALER TO GET THE FIX REDONE, IN THE TWO DAYS SINCE THE REDO THE CAR HAS ALREADY NOT STARTED SEVERAL TIMES AND STOPPED SUPPLYING POWER TO THE FUEL PUMP WHILE THE CAR WAS IN MOTION ONCE. SO IN SHORT, THE FIX FOR THE ORIGINAL SAFETY ISSUE DOES NOT WORK AND IS EVEN WORSE THAN BEFORE THE FIX. SEARCHING ONLINE SEVERAL OTHER PEOPLE ALSO HAVE HAD THE FIX FAIL ON THEM AS WELL.
Electrical system, Sep 5, 2018
WE PURCHASED A CAR IN MARCH 2018, CAME TO FIND OUT IT HAD AN OPEN RECALL ON THE ALTERNATOR. THE DEALERSHIP SAID THEY FIXED IT BUT THEY INSTALLED AN ALTERNATOR THAT ALSO HAS AN OPEN RECALL SO WE ASSUME THEY TOOK THE PART FROM ANOTHER VEHICLE INSTEAD OF REPLACING IT WITH A NEW ONE.
Electrical system, Electronic stability control (ESC), Fuel/propulsion system, Sep 4, 2018
THIS VEHICLE HAS A LOT OF ELECTRICAL ISSUES. THE PUSH START DOESN'T ALWAYS WORK AND STALLS OUT. THE CAR HAS ALSO LOST POWER WHILE I WAS DRIVING LUCKILY IT KICK BACK ON BEFORE SOMETHING SERIOUS HAPPENED. IT ALSO TENDS TO SHIFT GEARS VERY HARD AT TIMES.
Fuel/propulsion system, Aug 28, 2018
3 YEARS AFTER HAVING MY FUEL PUMP RELAY RECALL PERFORMED ON MY 2012 DURANGO CREW THE SAME EXACT SYMPTOMS ARE HAPPENING. STALLING OUT WHILE DRIVING AND THE CAR WILL TRY TO CRANK BUT NOT FULLY TURN OVER. PUT THE DURANGO IN THE SHOP AND IT'S THE SAME PROBLEM AGAIN THE FUEL PUMP RELAY AND WE HAVE TO PAY OUT OF POCKET FOR THE REPAIR. THIS PART SHOULD NOT BE FAILING AGAIN AFTER A 30,000 MILE 3YEAR DIFFERENCE ON A 70,000 MILE CAR. WHAT EVER PARTS THEY USED FOR RECALL ARE FAULTY AND EVENTUALLY FAIL. I SHOULD NOT HAVE TO HAVE MY FUEL PUMP RELAY CHANGED AGAIN ON THIS CAR. DODGE NEEDS TO TAKE RESPONSIBILITY AND FIX THE ISSUE THE FIRST TIME AND NOT PUT BURDEN ON THEIR CUSTOMERS OF THEIR DEFECTS. I'M PUTTING THIS OUT THERE FOR ANYONE HAVING THE SAME ISSUE AFTER THEIR RECALL WAS FIXED. COMPLAIN! SO WE AREN'T RESPONSIBLE FOR DODGE MISTAKES.
Electrical system, Jul 31, 2018
ONCE AGAIN IM DRIVING TO WORK ON 7/30/18 AS I GO TO GET OFF MY EXIT MY TRUCK SHUTS OFF AND ALMOST GOT STRUCK BY A TRACTOR TRAILOR. THERE IS A RECALL FOR THIS APPRANTLY MY TRUCK ISNT ON IT BUT ITS DOING EXACTLY WHAT THE RECALL EXPLAINED. THIS TIME I WAS LUCKY THAT THE TRUCK DRIVER WASNT FOLLOWING TO CLOSE OR I PROBLY WOULDNT BE HERE TO TYPE THIS PROBLEM, I HOPE YOU GUYS CAN TAKE THE TIME OUT AND HELP ME WITH THIS SITUATION BEFORE IT BECOMES A BIG PROBLEM WHERE AS I MIGHT DIE DUE TO NOTHING IS BEING DONE. THANK YOU IN ADVANCE FOR TAKING THE TIME OUT TO READ MY EMAIL.