2013 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 640 owner complaints filed for this model year. This is the 8th highest complaint count among 25 Durango model years with reports.
Of the 2013 reports, 20 involved a crash and 34 involved a fire. 22 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
SeatsDec 4, 2012
Chrysler is recalling certain model year 2013 Durango vehicles manufactured April 27, 2012, through September 14, 2012. The vehicles may have been built with incorrect seating capacity information labels. The label might overstate the seating capacity. Therefore, these vehicles fail to comply with the requirements of FMVSS number 110 "Tire Selection and Rims."
The vehicle may be filled over capacity which could increase injury during a vehicle crash.
Chrysler will notify owners, and provide replacement labels free of charge. At the owner's option, they may take their vehicle to a Chrysler dealer for installation of the label. The service will be performed free of charge. The recall began on February 18, 2013. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V560000 on NHTSA.gov
Air bagsAug 8, 2012
Chrysler is recalling certain model year 2013 Dodge Durango vehicles manufactured from April 11, 2012, through July 20, 2012. Some vehicles may have been built with the incorrect airbag occupant restraint control (ORC) module.
In the event of a side impact, rearward of the second row seat, the supplemental side air bag inflatable curtain may not deploy as intended, increasing the risk of occupant injury.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The safety recall began on September 24, 2012. Owners may contact Chrysler at 1-800-853-1403.
Campaign 12V391000 on NHTSA.gov
Representative owner complaints: seats
76 reports, newest first. Show all
Seats, Aug 22, 2025
Seat headrest popped out while driving. First it was the passanger seat and the driver seat followed. Part is broken and unable to be popped in.
Seats, Aug 11, 2025
The passenger seat head rest exploded without any impact to the vehicle. Fortunately, no one was sitting in the passenger seat at the time it exploded because it could have caused a head injury. After checking on the head rest, the plastic pin that kept it together broke.
Seats, Other or unspecified, Apr 29, 2025
The head rest exploded out of no where - sounded like a gunshot while I was driving and pushed my whole head forward .
Seats, Sep 25, 2024
What component or system failed or malfunctioned, and is it available for inspection upon request? The passenger Active Head Restraints (AHR) deployed for no reason. I was sitting in in the passenger side seat talking to my wife, in the driveway, when the AHR deployed without cause. The head restraint struck me on the back left side of head with force. My neck is starting to stiffen up. Yes it is available for inspection. I will send pictures. How was your safety or the safety of others put at risk? The force generated during the deployment of an Active Head Restraint (AHR) system is significant, I know because I was hit on the back of the my head thankfully I was not driving. My safety concern is two fold, one injury from AHR deploying inadvertently and elderly person might be at more risk for this type of injury. Two, AHR deploys striking driver while the car is in motion causing an accident. Also, this might be related to an open investigation by the National Highway Traffic Safety Administration (NHTSA Action Number: PE19014) Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Seats, Aug 28, 2024
Active headrest deployed on its own. Never been in an accident. Dealer has verified. Unable to use seat because headrest sits too far forward. Fortunately my son wasn't sitting in the seat when it happened.
Seats, Aug 13, 2024
While causally driving down the road, without warning, the passenger headrest on my 2013 Dodge Durango violently "exploded" forward. Thankfully, my son who was riding in the passenger seat, was sleeping with his head bent forward so it didn't hit him. Upon inspection (by myself), the active head restraint feature is held together by PLASTIC, which obviously failed. I searched on the internet and this appears to be a common problem, and each time it's due to this plastic clip failing. This is totally unacceptable. I have the headrest available for inspection. It was brought to the dealer who wants $950 to replace it. They said the warranty expired less than a year ago. Again based on internet research, apparently Dodge/Chysler just recently extended the warranty to 10 years for 2014 models (and possibly 2013?). How convenient to extend a warranty short of the period covered. Not only shouldn't I be responsible for the cost of replacement for such a dangerous feature, but what happens when I'm driving and the driver's side suddenly fails and I'm violently hit in the back of the head and swerve into on-coming traffic? Ironic that these "active head restraint" features are causing injuries instead of preventing them. These headreasts need to be recalled IMMEDIATELY before more people are injured or killed.
Seats, Jun 17, 2024
The contact owns a 2013 Dodge Durango. The contact stated that while pulling the vehicle out of a parking lot, the front driver’s headrest deployed without an accident or impact. There were no injuries sustained. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.
Seats, Dec 12, 2023
The contact owns a 2013 Dodge Durango. The contact stated while driving 55–60 MPH, there was an abnormal exploding sound detected. The contact pulled over and noticed that the driver's side headrest air bag had exploded without warning or impact. The contact sustained a headache, but medical attention was not provided. The contact called the local dealer, who stated that repairs were not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and opened a case and informed the contact that the repairs would be at her own expense. The failure mileage was approximately 171,088.
Seats, Dec 10, 2023
The active head rest restraint deployed on the driver side while driving. The plastic holding the rod failed causing this to happen. Not very safe and concerned about the passenger side deploying.
Seats, Sep 21, 2023
Was sitting in the car while parked and the drivers side headrest deployed.
Seats, Jul 18, 2023
The contact owns a 2013 Dodge Durango. The contact stated that while the vehicle was parked, the driver's side headrest deployed prematurely. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,820.
Seats, Jul 14, 2023
The active restraint in the driver’s side headrest deployed on it’s own without the vehicle being in a collision.
Seats, Apr 13, 2023
The contact owns a 2013 Dodge Durango. The contact stated that while reversing into a parking space, the driver's side front seat headrest was deployed without impact. The contact sustained an injury to her head; however, no medical attention was received. No warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 146,000.
Seats, Sep 2, 2022
Passenger active head restraint deployed unexpected and without collision.
Seats, Aug 25, 2022
I was driving about 40 miles per hour when the front passenger seat headrest exploded. The front cushion of the headrest just blew off. The seat no longer has a functional headrest. Now the airbag light is on.
Seats, Aug 15, 2022
Was parked at school when the headrest on the passenger front seat just deployed and hit my husband in the back of the head. It just popped, sounded like a shot went off.
Air bags, Seats, Jun 13, 2022
The passenger headrest deployed with no warning. My daughter was sitting in the seat while we were driving at 40 mph when the headrest shot forward and hit her head. There was no accident and no collisions of any kind to cause this to happen.
Seats, Mar 12, 2022
While my wife was driving the passenger seat headrest popped out for no apparent reason. The headrest will not pop into place. We are concerned with the remaining headrest in the car for fear they will pop out at any moment. Please let’s try to resolve this problem before someone looses a life due to a problem we know exists. Will you all also please send info on possible solutions. There are many forums stating solutions but the headrest will not pop back in. The suv was not involved in any collision for this to have happened. Please help
Seats, Mar 10, 2022
The headrest has opened and nothing caused that to happen.
Seats, Oct 1, 2021
Driver seat Headrest “exploded” open while I was driving, no one else was in the car, there were no warning lights that this was going to happen. The headrest remains in the same state if inspection is needed.
Seats, Jul 30, 2021
Passenger side head restraint "exploded". We were backing out of a parking space and the thing popped open; no collision or sudden stop, just backing up.
Seats, Jun 1, 2021
I was sitting in the vehicle while it was in park, idling, and the driver’s seat active headrest suddenly deployed. Nothing struck the vehicle to cause it to jar suddenly. I was sitting in my kids’ school parking lot dropping them off. When looking inside the deployed headrest, it seems like there is a broken plastic piece that possibly works to keep the headrest “latched.”
Seats, May 18, 2021
THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER’S SIDE FRONT SEAT HEADREST AIR BAG DEPLOYED INADVERTENTLY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Seats, Dec 22, 2020
THE FRONT DRIVER SIDE HEADREST DEPLOYED WHILE DRIVING DOWN THE ROAD AT 45MPH
Seats, Nov 2, 2020
THE DRIVER'S SIDE HEADREST SAFETY FEATURE DEPLOYED WHILE I WAS SITTING STATIONARY (PARKED) ON A CITY STREET. THE SAFETY FEATURE IS DESIGNED TO DEPLOY DURING A REAR END ACCIDENT TO PREVENT WHIPLASH. THE HEADREST BURST OPEN STRIKING ME IN THE BACK OF THE HEAD WITHOUT THERE BEING ANY REAR END COLLISION OR MOVEMENT OF THE VEHICLE. THERE WAS ALSO NO ONE SITTING IN THE BACK SEAT THAT COULD HAVE CAUSED THE HEADREST TO DEPLOY. I CONTACTED TWO DODGE DEALERSHIPS TO INQUIRE ABOUT RECALLS FOR THIS ISSUE. THE TWO DEALERSHIPS WERE UNAWARE OF ANY RECALLS OR ISSUES FOR MY VEHICLE. THE REPLACEMENT/REPAIR COST WOULD BE AT MY EXPENSE.