2014 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 782 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Durango model years with reports.
Of the 2014 reports, 23 involved a crash and 9 involved a fire. 60 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: engine
76 reports, newest first. Show all
Other or unspecified, Engine, Fuel/propulsion system, Jul 5, 2025
Dodge Durango Rt has developed the Evap system failure. After stopping to refuel the gas tank the engine will not restart till after several attempts and even after restarting it idles erratic and sputters even to point of a miss and shuts off. Then it will restart and slowly clear up, and operate normal till the next refuel. I've had it into several repair shops and dealerships only to have to purchase parts and pay for repair and experience the issue again. Considering it's fuel vapor related and could cause a explosive or flash fire event in the dry summer season possibly if the vapors become a large enough volume under the hood or in a closed space.
Engine, Feb 28, 2025
Car has stalled several times recently on the interstate at least 5 times. Randomly just shuts down. Once stopped the dash says shift in to park to start. Then it will start.
Engine, Mar 10, 2024
A new 3.6 Pentastar engine was installed in my 2014 Dodge Durango in July 2019, this repair was over $5,000 and FCA only granted a $1300 goodwill towards the cost. After maintaining the vehicle with a new engine in it, this engine is now failing too. The problem is due to the right cylinder head being damaged. This has caused a knocking noise emitting from the engine and rough idling whenever the vehicle is on. A tune up was done last year in December when check engine light came on, with new spark plugs and filters put in but this has not solved the issued. Taking the vehicle back to mechanic to do further diagnostic, a pressure test was done showing the 6 cylinder had no pressure. A damage head with possible damage to crankshaft rods and rocker arms. This vehicle is our main vehicle for our family, and the price to repair this damage on the second engine this car has had is too high. If we continue driving this vehicle, we would result in total power failure, worst case a blown engine. Complaints have been filed with Attorney General of the state of Florida along with the Better Business Bureau.
Engine and engine cooling, Dec 14, 2023, fire
The contact owns a 2014 Dodge Durango. The contact stated that he was observing that an oil stain was showing on his driveway. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the oil filter adapter housing needed to be replaced. The vehicle was repaired. However, the contact observed that the oil leak had reoccurred. The contact had taken the vehicle back to the same mechanic who replaced the oil filter adapter housing again, however, the failure reoccurred. The contact returned to the same mechanic who advised that the adapter filter was manufactured with an aluminum housing and no longer in plastic. The contact stated that the mechanic was test-driving the vehicle after he had installed the aluminum oil filter adapter housing. The contact stated that the mechanic advised he was driving at approximately 30 MPH when the vehicle began emitting smoke. The contact was advised by the mechanic that he pulled off of the roadway, and turned the vehicle off, but was unable to open the hood due to flames. The fire department was called and they extinguished the flames. The vehicle was towed back to the mechanic's shop. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.
Suspension, Electrical system, Engine, Sep 1, 2023
Rackin pinion, does not through engine light when issues arise, jerking, Lumbar in drivers set stop working, 120v outlet came out, water in back lumanis lamps, radio and all dash components do things on its own.
Engine, Jul 20, 2023
Manifold bolts regularly break on Dodge Durango V8 vehicles. Mine are broken, which results in exhaust leak and interferes with the exhaust system, leading to engine check lights and potentially other performance or emissions issues. Symptoms include a loud ticking sound that comes from the engine bay at startup. FCA issued a service bulletin on this known problem and many customers have reported this issue on internet forums dedicated to this vehicle. Several customers have had these bolts break multiple times. The engine block and the manifold are different materials so they expand at different rates with increase in temperature. This places excess stress on small diameter bolts, which eventually fail due to this defect.
Electrical system, Engine, Nov 30, 2022
Replace oil filter housing and sensor 3 times on vehicle within 2 years. This was completed twice at the dealership and once at a body shop. Driver side window motor control Button fell off and inside Spring broke.
Engine, Sep 7, 2022
The engine was making a loud clicking noise as soon as I started it up. I towed it to the dealer (Sports Durst) and the diagnostic said the engine needs rebuilding. The SUV has only 80.041 miles on it and the engine has deteriorated is a common problem with this mileage. There are comments all over the internet about the Hemi 5.7 engine failing around 80,000 miles. I should not have to pay to repair an engine this is already defective when it leaves the factory.
Engine, Jan 11, 2022
The contact owns a 2014 Dodge Durango. The contact stated that while driving at undisclosed speeds, there was a knocking sound coming from the engine. The knocking had increased over time. The contact took the vehicle to the dealer who diagnosed that the lifters, camshaft, and valve cover needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 170,000.
Electrical system, Exterior lighting, Engine, May 23, 2021
1st ALL of the interior lights won’t turn off no matter what you do. Doors all closed locked still stay on while driving can’t manually switch them off 2nd yesterday I went to pick up my daughter at school and the car all of a sudden just stopped running. It won’t start. Before it would do that and I had to exit the vehicle and use the remote start. Tried it this time and it said fob deactivated and just beeped. Then the alarm went off and wouldn’t turn off. When the alarm finally stopped the radio turned on for no reason but the car still won’t start. Fob has a new battery still won’t start. This car isn’t even old and only has 60,000 miles on it. Lucky I was pulling over and parking I could have died. Apparently this is a known issue it had to happen to me for me to find out about it. You’ll do a recall for cruise control but not this!!!’ Crazy this car is a defective death trap. It’s sitting on the curb in front of the house now since I had to have it towed home. I’m NOT driving it ever again.
Seat belts, Engine, Fuel/propulsion system, Apr 25, 2021
THIS SPECIFIC MODEL I'M CURRENTLY LEASING IS A LIMITED MODEL. I'VE HAD IT FOR MAYBE 3 YEARS. ACCORDING TO THE MANUAL, WERE ONLY TO USE E85 FUEL SO THAT IT COULD RUN SMOOTHLY. UNFORTUNATELY, NOT MANY GAS STATIONS WHERE I LIVE CARRY THAT SPECIFIC GAS TYPE AND NOT MANY GAS STATIONS IN FLORIDA AND OTHER STATES ALONE, PROVIDE E85 FUEL WE ARE GIVEN NO CHOICE BUT TO USE THE ALTERNATIVE GAS. IT'S BECOMING A NUISANCE WHEN WE WANT TO TRAVEL. WHEN THE CHECK ENGINE LIGHT FIRST APPEARED THE GAS GAUGE ALSO STOPPED FUNCTIONING. THE TRUCK ISN'T ABLE TO REACH A FULL TANK. SOMETHING IS PREVENTING IT. THIS IS BECOMING AN INCONVENIENCE FOR ME AND MY FAMILY TO HAVE TO SEARCH AND GO TO JUST 2 GAS STATIONS MILES APART FROM EACH OTHER TO BE ABLE TO PUT GAS IN! MAJORITY OF THE TIMES THE GAS STATIONS THAT DO OFFER THIS TYPE OF GAS ARE DOWN DUE TO MAINTENANCE. SINCE I'VE BEEN PUTTTING IN THE ALTERNATIVE FUEL WHICH IS THE 87, THE TRUCK ISN'T FUNCTIONING PROPERLY AND NOW I'M STARTING TO HAVE ALL SORTS OF PROBLEM WITH MY TRUCK. IT'S A HEADACHE. I REALLY LOVE MY TRUCK AND DON'T WANT TO GET RID OF IT. I HAD A MECHANIC CHECK IT OUT AND WAS TOLD THAT MY MY FUEL INJECTOR AND FUEL SENSOR NEED TO BE REPLACED. THE COSTS ARE EXPENSIVE AND I DON'T THINK IT'S FAIR.
Engine, Mar 16, 2021
2014 DODGE DURANGO, WITH 125,000. HAS RECENTLY REQUIRED REPLACEMENT OF THE OIL/COOLAND HOUSING, WHICH HAS A KNOWN DEFECT AND COST $1800 (MEINEKE). NOW REQUIRES REPLACEMENT OF ROCKER/LIFTERS/CAM AT A COST OF $4,200 (RAMSEY DODGE, CHRYSLER JEEP). BOTH REPAIRS ARE KNOWN DEFECTS, BUT NOT WARRANTIED OR SUBJECT TO RECALL BY CHRYSLER DESPITE THESE WELL KNOWN ISSUES AND A RECENT LAWSUIT.
Engine, Feb 19, 2021
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT A TICKING NOISE OCCURRED COMING FROM THE ENGINE. THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE ENGINE LIGHT WAS FLICKERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE WHERE THE TICKING NOISE WAS COMING FROM. THE MECHANIC INFORMED THE CONTACT THAT IT COULD BE THE LIFTER OF THE CYLINDER HEAD. THE CONTACT STATED THAT THE OXYGEN SENSOR, SPARK PLUGS, AND COIL PACKS WERE REPLACED. THE CONTACT CALLED JIMMY BRITT CHRYSLER JEEP DODGE RAM (12114 US-301 S, STATESBORO, GA 30458) AND INFORMED THE DEALER OF THE FAILURE, AND WAS INFORMED THAT THERE WOULD BE A FEE FOR DIAGNOSTIC TESTING. THE CONTACT WAS ALSO INFORMED BY THE DEALER THAT CHRYSLER HAD EXTENDED THE WARRANTY ON THE TICKING FAILURE HOWEVER, HER VEHICLE YEAR WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.
Engine, Fuel/propulsion system, Feb 19, 2021
1. WHEN I WANT TO START MY CAR IT CRANKS MORE AND LONG AND DOES NOT START IN FIRST ATTEMPT, SECOND ATTEMPT IT STARTS. TOOK THE CAR TO THE DEALER THEY TOLD FUEL PUMP, AND WHEN THE PROBLEM STARTED ITS JUST ONLY 110000KMS. SEND THE MESSAGE TO FCA THEY DOES NOT CARE THEY TOLD THE CAR FINISHED MANUFACTURER WARRANTY WE HAVE TO REPAIR AND ITS A KNOWN PROBLEM FOR THEM. FUNNY PART IS MY FRIEND ALSO TOOK THE SAME CAR SAME MODEL WITH ONE WEEK DIFFERENCE HE ALSO FACE THE SAME ISSUES ON SAME MONTH ON 2020 OCT I BELIVE. I ALREADY REPORTED BUT NO RESPONSE. THIS FUEL PUMP CAN CAUSE PROBLEM WHILE DRIVING ALSO IF PRESSURE FAILS AND NO SUPPLY OF FUEL THEN ITBCAN CAUSE ACCIDENT. THE OTHER THING IS SOME OTHER MANUFACTURER FOR AMERICAN AND GERMAN CARS ALREADY CALLED FOR RECALL DUE TO FUEL PUMP ON JAN 2021, STILL FCA MANUFACTURER DOES NOT CARE THEY JUST IGNORE THE COMPLAINT AND ISSUE TELLING WARRANTY FINISH. 2. MY SECOND ISSUE HAPPEND WHEN AROUND 65000 LMS ENGINE IS GIVING NOISE TICKING, DEALER TOLD TAPPET ISSUE WARRANTY FINISHED CANT DO ANYTHING. U CAN DRIVE ITS JUST GIVE SOUND ONLY. NOW THE SOUND IS INCREASED AND I INFORMED MANUFACTURER THEY TOLD Y I DID NOT TELL BEFORE MY WARRANTY FOR CAR IS FINISHED, AND IF WE GO AND CHECK 2014 MODEL DURANGO THE PROBLEM OS COMMON AND THEY DONT WANT TO FIX THEY JUST WANT US TO PAY HUGE AMOUNT OF MONEY TO REPAIR OUR OWN, THEY KNOWS THEIR CAR HAVE THESE PROBLEMS AND THEY NEVER BOTHERED. ON MY VIEW THEY HAVE TO TAKE INITIATIVE TO RECALL TO FIX. IF U GO TO COMPLAINT FORUM THERE IS LOT LIKE THIS PROBLM. FCA JUST DONT CARE AFTER THEY SELL THEIR CAR AND WANT TO PAY HUGE AMOUNT OF MONEY AMD DOES NOT GIVE RELIABLE CAR. NHSTA HAVE TO INVOLVE AND TAKE ACTION. HOPE I WILL GET POSITIVE ACTION FROM NHSTA WHERE MANUFACTURER IGNORED.
Engine, Feb 16, 2021
THE OIL FILTER ADAPTER HOUSING IS LEAKING OIL. I WAS MADE AWARE THAT IT IS A PROBLEM ON ALL DODGE DURANGO MODELS. THE DEALERSHIP IS CHARGING OVER $1K FOR THE REPAIR. THIS IS A MANUFACTURING DEFECT WHICH THE COMPANY SHOULD COVER.
Engine, Fuel/propulsion system, Dec 4, 2020
I HAD SIGNIFICANT OIL LEAKS IN MY DRIVEWAY FOR THE LAST FEW MONTHS. I NOTICED MY CHECK ENGINE LIGHT WAS ON AT 105,000 MILES. I TOOK IT TO A MECHANIC TO GET SERVICED. THEY REPLACED TRANSMISSION FLUID (PURCHASED AT DODGE DEALERSHIP) AND SERVICED ANY OTHER AREAS. I RECEIVED THE VEHICLE BACK AND NOTICED IT WAS STILL LEAKING A GREAT AMOUNT. I TOOK IT BACK TO THE MECHANIC THINKING THE ISSUE WAS NOT SOLVED. THE MECHANIC THEN ADVISED ME THAT THERE IS AN OIL LEAK NEXT TO THE OIL COOLER AND WHEN PARKED AT AN INCLINE, IT BEGINS TO LEAK PROFUSELY. HE SAID THIS IS VERY COMMON WITH DODGE DURANGO'S AND REACHED OUT TO THE DEALERSHIP TO INQUIRE ABOUT RECALLS. THEY INDICATED THERE IS NO CURRENT RECALL. THIS IS VERY DISAPPOINTING. I HAVE SELDOM DRIVEN THE CAR SINCE THE PANDEMIC AND HAVE UPKEEP THE MAINTENANCE ON THE VEHICLE. I AM THE SECOND OWNER AND PURCHASED THE VEHICLE IN 2016.
Other or unspecified, Engine, Fuel/propulsion system, Nov 24, 2020
1. RECENTLY 2 WEEKS BACK MY CAR DURING STARTING IT CRANKS MORE TIME AND AFTER SWITCH OFF AND SECOND ATTEMPT IT STARTS. WHEN STARTING WITH REMOTE THE ENGINE STARTS NORMAL WITH NORMAL CRANKING. BATTERY VOLTAGE EVERYTHING CHECKED ALL OK. DEALER IS TELLING MAY BE FUEL PUMP TO CHECK EVEN THEY ASK MORE MONEY. MY CONCERN IS MY FRIEND ALSO BOUGHT SAME MODEL CAR ON SAME WEEK PURCHASED AND WHEN I CHECKED WITH HIM HE ALSO HAVE THE SAME ISSUE AND PROBLEM CAME SAME TIME. THAT MEANS THE COMPONENT HAVE SOME MANUFACTURER DEFECT WHICH WILL RESULT IN SAFETY. MANUFACTURER SHOULD LOOK INTO THE MATTER AND RECALL FOR THE DEFECT AND FIX DUE TO SAME BATCH CAR HAVE SAME FAULT OR DEFECT. 2. MY CAR ENGINE HAVE SOME TICKING NOISE WHICH WAS NOTICED JUST AFTER FINISHED THE WARRANTY. SO WHEN CHECKED WITH DEALER HEY TOLD WARRANTY FINISHED THIS IS VALVE LIFTER ISSUE AND IT SHOULD BE CHANGED WHICH THE PRICE IS TOO HIGH AND I ASKED FOR JUST CROSSED WARRANTY KILOMETER OF 60000, IT CAME AROUND 65000 KM AND WHEN I TOLD DEALER THEY ADVISE TO CHANGE AND NOTHING CAN BE REPORTED I HAVE TO PAY FULL AND IT WIL NOT HARM YOU CAN DRIVE, NOW CAR DROVE AROUND 118000KM WITH THAT SOUND AND NOW I CAN HEAR THE SOUND IS MORE THIS ALSO SOME MANUFACTURER ISSUE WHICH DEALER DID NOT NOTIFY THE MANUFACTURER TELING JUST CHANGE THE PARTS VALVE LIFTER AND MAY BE CAMSHAFT ETC. IF THIS ISSUE US COMING JUST AFTER WARRANTY PERIOD THE COMPANY SHOULD TAKE UNTI ACCOUNT THE ISSUE AND FIND SOLUTION BY RECALLING AND FIXING THE ISSUE.
Electrical system, Engine, Fuel/propulsion system, Nov 10, 2020
INTERMITTENT NO START CONDITION/START AND SHUT OFF AT ANY TIME WHICH STARTED AFTER VEHICLE TAKEN TO DEALER TO COMPLETE TRANS COOLER CONDENSER/MOTOR MOUNTS/RADIO REPLACEMENT. CAN HAPPEN AT COLD START OR AFTER VEHICLE HAS BEEN DRIVEN. THIS HAS HAPPENED 6 TIMES IN A COURSE OF ALMOST 3 MONTHS. VEHICLE TAKEN TO SCOTT ROBINSON DODGE IN TORRANCE, CA 3 TIMES FOR THIS ISSUE AND THEY ARE UNABLE TO PROPERLY DIAGNOSE AND REPAIR. HAD ME REPLACE BATTERY AND STARTER. CONDITION STILL EXISTS. DEALER IS PLAYING GUESSING GAMES WITH THE REPAIRS NEEDED FOR MY VEHICLE. I ASKED DEALER TO CHECK FUSES AND WIRES TO TIPM. I BELIEVE MY VEHICLE IS BEING AFFECTED BY THE NHTSA CAMPAIGN NUMBER: 19V813000 AND OTHERS WHICH AFFECTED 2011-2013 DURANGO'S. OTHER 2014 DURANGO OWNERS HAVE COMPLAINED OF A SIMILAR EXPERIENCE. A RANDOM NO START/STALL CONDITION IS VERY CONCERNING SINCE THAT INCREASES MY CHANCES OF A STALL, CRASH AND BEING STRANDED. MULTIPLE TIMES I HAVE HAD MY CHILDREN IN THE CAR SCARED BECAUSE THE VEHICLE WILL NOT START. IF THE DEALER IS UNABLE TO DIAGNOSE AND COMPLETE REPAIRS, THEN WHO CAN?? I HAVE YOUNG CHILDREN AND THIS IS MY ONLY MODE OF TRANSPORTATION. I AM WITHOUT A VEHICLE AND NO LOANER GIVEN BY THE DEALER. IF IT WEREN'T FOR COVID, I'D REALLY BE OUT OF LUCK WITH NO OTHER MEANS OF TRANSPORTATION. CHRYSLER NEEDS REVIEW AND EXPAND THE CURRENT RECALLS TO INCLUDE 2014 MODELS OR MAYBE A NEW ISSUE NEEDS TO BE IDENTIFIED AND BROUGHT TO LIGHT. VEHICLE ISSUE STARTED 09/05/20 AND HAS CONTINUED SINCE. SUV TAKEN TO DEALER 10/09/20, 10/21/20 & 11/04/20 FOR ISSUE. THEY ALSO ADVISED ON MY 10/21/20 VISIT THAT MY EXHAUST MANIFOLD BOLTS ARE BROKEN WHICH IS CAUSING A TICKING NOISE AT START UP. THIS WAS NEVER DIAGNOSED AT PREVIOUS VISITS AND NOISE HAS BEEN THERE. I HAVE ATTACHED A MORE COMPREHENSIVE REPORT.
Engine, Oct 27, 2020
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT AT START-UP THERE WAS AN ABNORMAL TAPPING SOUND COMING FROM THE ENGINE, WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHO WERE UNABLE TO DIAGNOSE THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED ONLINE BY OTHER DODGE DURANGO OWNERS THAT THE DEFECT WAS RELATED TO THE ENGINE LIFTERS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS PROVIDED A CASE NUMBER AND TRANSFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Engine, Oct 15, 2020
TICKING NOISE WHEN ENGINE WAS RUNNING. MECHANIC WAS FAMILIAR WITH NOISE. STATED IT WAS A BAD ROCKER ARM.WHEN IT WAS TAKEN APART FOUND THAT THE BAD ROCKER HAD ALSO DAMAGED CAM SHAFT . ENDED UP REPLACING ALL ROCKERS AND CAMS AT A COST OF 2400.00. MECHANIC ALSO STATED THIS WAS A WELL KNOW ISSUE WITH THESE MOTORS
Engine, Sep 1, 2020
SEVERE LEAKAGE OF FLUIDS UNDERNEATH VEHICLE RESULTED IN REPLACEMENT OF RADIATOR. VEHICLE WAS STATIONARY
Power train, Engine, Aug 13, 2020
WHILE TRAVELING ON THE INTERSTATE 80 MILES FROM HOME THE COOLANT LIGHT WENT OFF AND THE TEMP GAUGE RAN HOT. PULLED OVER AND COOLED DOWN; LIGHTS WENT OFF. PULLED UP INFO FOR A NEARBY DEALERSHIP AND TRIED TO DRIVE TO IT . ONLY GOT ABOUT A MILE AND LIGHTS AND GAUGE WENT OFF AGAIN. TRIED TO FIND A SAFE SPACE TO PULL OVER ON INTERSTATE; THE SHOULDERS ARE VERY NARROW ON I45. WHEN PULLED OVER ENGINE LIGHT ALSO CAME ON AND I TURNED ENGINE OFF AND IT WOULD NOT RESTART. CALLED TOW TRUCK, DEALERSHIP REPLACED WATER PUMP BUT THEN FOUND CATASTROPHIC ENGINE DAMAGE. FCA KNOWS THERE'S A PROBLEM WITH WATER PUMP BECAUSE THEY EXTENDED THE WARRANTY ON IT BUT THEY WILL NOT HONOR WARRANTY ON ENGINE BECAUSE THEY SAY I CONTINUED TO DRIVE WITH ENGINE LIGHT ON WHICH I DIDN'T. IF WATER PUMP HAD BEEN RECALLED I NEVER WOULD HAVE HAD CATASTROPHIC ENGINE FAILURE.
Engine, Aug 11, 2020
WHEN VEHICLE IS RUNNING IN PARK YOU CAN HEAR A CLICKING SOUND IN THE ENGINE. WHEN IN PARK AND YOU EXCELERATE THE GAS THE CLICKING SOUNDS GETS FASTER. WHEN IN DRIVE THE SAME THING HAPPENS. NO ACTUAL ISSUES WITH ENGINE YET, BUT WITH RESEARCH AND SPEAKING TO OTHER OWNERS OF THE SAME VEHICLE THEY HAVE HAD THE SAME ISSUE WITH HIGHER MILEAGE. RESEARCH AND BRINGING IT TO A MECHANIC HAS COME TO THE CONCLUSION OF A BAD CAM SHAFT AND ROCKERS. TOTAL PARTS AND LABOR WOULD TOTAL CLOSE TO $2,000.
Engine, Jun 11, 2020
WHEN CRANKING UP MY VEHICLE I HEARD A TICKING NOISE, AS I STARTED TO DRIVE THE NOISE BEGAN TO GET LOUDER. I TOOK MY VEHICLE TO THE MECHANIC WHO INFORMED ME THAT I HAVE A BAD LIFTER IN THE ENGINE IT WILL COST OVER $2000 TO GET FIXED OR MORE. I ONLY HAVE 135,000 MILES ON MY DURANGO CITADEL THAT IS A 2014. I SHOULD NOT BE HAVING THIS TYPE OF ENGINE ISSUE THIS SOON. I AM HIGHLY UPSET ABOUT THIS ISSUE. *TR
Steering, Electrical system, Engine, May 26, 2020, fire
THE FUSE BOX KEEP BLOWING THE EMC FUSE AND NOW POWER STEERING WANT WORK THE FUSE BOX WAS SMOKING LIKE IT WAS ON FIRE AND I CALLED THE DEALER SAID NOTHING THEY CAN DO AND I PULLED SAID HAVE RECALLS ON MY DODGE AND I WANT TO KNOW WHY IF THEY FIX IT WHY IT STILL GIVING ME TROUBLE I HAVE A DISABLED WIFE AND KIDS HAS TO RIDE THIS CAR TO DROP NOW IT NOT ABLE TO BE DROVE BECAUSE CAN'T KEEP THE FUSE FROM BLOWING AND SHUTTING THE WHOLE CAR DOWN IF I HAVE I FILE A LAW SUIT AGAINST DODGE BECAUSE MY FAMILY COULD HAVE GOT BURN UP IN CAR THAT IS DEFEATED AND HAS HAD RECALL AND NOT FIX THE ISSUES EITHER THE DEALER LIED AND SAID THEY FIXED OR IT WASN'T FIXED AT ALL I BE A MANICURE FOR 34 YEARS AND I KNOW BECAUSE I WORK ON DODGE FORD CHEVY ALL THE TIME AND I SURE ANT NO DUMB [XXX] BUT ANYTHING HAPPENS TO MY AND THE CAR ISSUE NOT FIX I WILL CONTACT A LAWYER OVER THIS MATTER AS TODAY BECAUSE I CALL 3 PLACES AND NOBODY WANT TO GET IT IN THE DEALER JUST BECAUSE IT SAYS ISSUE FIX COME NOW I ANT DUMB AND I ANT PAYING FOR A RECALL DEFECT TO BE FIX WHEN IT SHOULD BEEN FIX FROM THE GET TO*DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR