2014 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 782 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Durango model years with reports.
Of the 2014 reports, 23 involved a crash and 9 involved a fire. 60 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: engine
76 reports, newest first. Show all
Engine, Mar 19, 2018
PART # 68105583AF WAS LEAKING ENGINE OIL. THE OIL WAS COLLECTING BETWEEN THE HEADS. DEALER REPLACE THE PART BUT I HAVEN'T BEEN ABLE TO GET IMFORMATION FROM DODGE IF THE PART HAS BEEN REDESIGNED OIL COLLECTING BETWEEN THE HEADS COULD CAUSE A FIRE THE OIL LEAKS WHEN THE ENGINE IS RUNNING
Engine, Feb 23, 2018
VEHICLE CHECK ENGINE LIGHT CAME ON, WENT TO HAVE VEHICLE DIAGNOSIS COMPLETED BY SHOP AND IT WAS FOUND THAT HOUSING OIL FILTER IS DAMAGED WHICH LEAD TO OIL LEAK IT WAS FOUND THAT CHRYSLER ENGINE DESIGN OF HOUSING OIL FILTERS FOR 3.6L ENGINES HAVE BEEN POORLY MADE AN IT IS A COMMON ISSUE SERVICE BULLENTIN SB-10058301-5939 VERIFIES THIS ISSUE
Engine and engine cooling, Electrical system, Jan 29, 2018, fire
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT EXPERIENCED SEVERAL FAILURES WITHIN LESS THAN TWO WEEKS OF OWNING THE VEHICLE. THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE ELECTRIC CONTROL PANEL ON THE DRIVER'S SIDE DOOR AREA, THE INSTRUMENT CLUSTER SHORTED OUT, VARIOUS WARNING GAUGES ILLUMINATED, THE EMBLEM FRACTURED FROM THE FRONT AREA OF THE VEHICLE, AND THE RADIO FAILED TO FUNCTION. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC. UCONNECT WAS CONTACTED PERTAINING TO THE FAILURES AND INDICATED THAT THE PREVIOUS OWNER REPORTED THE SAME FAILURES. UCONNECT SUGGESTED THAT A DEALER BE CONTACTED. THE DEALER (STEVENS CREEK CHRYSLER JEEP DODGE RAM, 4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 248-1800) WAS CONTACTED. IN ADDITION, DARK SMOKE EMITTED FROM THE TAIL PIPE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Engine, Dec 8, 2017
WHILE DRIVING 2014 DURANGO (W/ 26313 MILES) ON HIGHWAY, THE "CHECK ENGINE LIGHT" CAME ON, AND THE CAR SLOW DOWN TO 30 MPH AND IT WOULD NOT ACCELERATE MORE THAN 30 MPH. I PULLED OVER AND INSPECT THE CAR AND FOUND OIL DRIPPING FROM THE ENGINE AND THE ENTIRE BOTTOM OF THE CAR WAS SOAKED WITH OIL WHICH CAN BE A FIRE HAZARD. UPON DOING A BRIEF RESEARCH ONLINE I FOUND MANY PEOPLE WHO OWNS A 2014 DODGE/ CHRYSLER WITH A PENTASTAR ENGINE REPORTED THAT THE CRACKED "PLASTIC ENGINE OIL FILTER HOUSING" CAUSING THE LEAK. I TOOK MY CAR TO THE DEALER AND THEY REFUSED TO FIX MY CAR UNDER WARRANTY AND BLAMED ME FOR "OVER TORQUING" THE OIL FILTER.
Electrical system, Engine, Nov 18, 2017
I SUBMITTED A PREVIOUS REPORT RELATED TO THIS ISSUE. TODAY MY CAR WAS PARKED ON THE STREET AND TOTALLY STARTED ON ITS OWN. THIS CAR DOES NOT HAVE A REMOTE START. I WAS WALKING TOWARDS MY CAR TRYING TO TURN OFF THE PANIC HORN WHICH WAS SOUNDING. I WAS APPROXIMATELY 15 TO 20 FEET AWAY FROM THE CAR WHEN IT STARTED. THIS IS THE 4TH TIME THIS CAR HAS STARTED ON ITS OWN. THE CAR WAS UNDER WARRANTY THE OTHER THREE TIMES THIS OCCURRED, BUT THE DEALERSHIP CHECKED IT OUT AND SAID THEY COULD NOT FIND A REASON. I AM REALLY CONCERNED THIS COULD OCCUR WHILE THE CAR IS PARKED IN OUR GARAGE AND CAUSE CARBON MONOXIDE POISONING (THE FIRST 3 TIMES IT STARTED ON ITS OWN THE CAR WAS PARKED IN THE GARAGE.)*BF *TR
Engine, Sep 18, 2017
BAD OIL PRESSURE SENSOR WITH CODE P0520. ENGINE LIGHT SUDDENLY COME ON WHEN IDLE. SINCE THEN IT READ HIGH PRESSURE CLOSE TO 100PSI IN THE MORNING RIGHT AFTER I START MY CAR. LOWERED AS I DRIVE BUT THE ENGINE LIGHT DOESN'T GO OFF.
Power train, Engine, Sep 6, 2017
HELLO, I JUST PURCHASED A 2014 DODGE DURANGO LIMITED AWD W/APPROXIMATELY 30,000 MILES. I HAVE HAD THE VEHICLE FOR ABOUT 3 WEEKS AND ON SEPTEMBER 4/5TH NOTICE HUGE PUDDLES OF OIL IN OUR DRIVEWAY. MY WIFE ATTEMPTED TO DRIVE IT THAT MORNING, BUT HEARD WEIRD NOISES "SPUTTERING NOISES" IN HER OWN WORDS. ONCE SHE TOLD ME OF THE ISSUE, SEVERAL HOURS LATER I STARTED THE DURANGO AND HEARD SIMILAR NOISES. LOOKING UNDER THE VEHICLE I NOTICE OIL ON THE UNDER CARRIAGE OF THE CAR STRETCHING MAYBE 5 FEET IN LENGTH. I CALLED CHRYSLER ROADSIDE ASSISTANCE AND NOTIFIED THEM OF THE ISSUE. THEY SENT OVER A TOW AND ONCE THE DEALERSHIP DIAGNOSED THE PROBLEM, THEY SAID IT WAS AN OIL COOLER LEAK. UPON READING SEVERAL FORUMS THIS SEEMS TO BE A COMMON ISSUE.
Engine, Aug 31, 2017
THE WATER PUMP BLEW AND HAD TO BE REPLACED. THE VEHICLE HAD LESS THAN 50,000 MILES ON IT. THIS SHOULD NOT HAVE HAPPENED. THE VEHICLE WAS STATIONARY AND WAS VERY LOUD WHEN WE STARTED IT, TOOK IT STRAIGHT TO OUR MECHANIC.
Engine, Fuel/propulsion system, Feb 15, 2017
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING AND SHIFT TO PARK WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE SLOWED INDEPENDENTLY AND STALLED. THERE WAS ALSO AN ABNORMAL FUEL ODOR PRESENT. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER PARKING THE VEHICLE FOR TEN MINUTES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Engine, Nov 14, 2016
NOTICED OIL LEAK UNDER VEHICLE. UPON INSPECTION, DISCOVERED IT WAS THE OIL FILTER HOUSING. TOOK TO DEALER WHO QUOTED $474.70 FOR REPAIR. VEHICLE HAD 47,XXX MILES AND SHOULD HAVE BEEN COVERED UNDER THE POWERTRAIN WARRANTY. CHRYSLER CUSTOMER CARE COULD NOT STATE WHY IT WASN'T COVERED OTHER THAN IT WAS OUTSIDE THE 3YR/36,000 MILE BUMPER TO BUMPER. MECHANIC DID NOT SPECIFY THAT PART WAS DAMAGED FROM OIL CHANGES. JUST STATED CRACKS WERE FOUND IN THE OIL FILTER HOUSING. SERVICE BULLETIN SB-10058301-5939 DATED AUGUST 7, 2015 SHOWS THERE IS A KNOWN ISSUE. ADDITIONAL SB-10080203-2280 DATED JUNE 15, 2016 PROVES THAT FCA KNOWS THERE ARE NUMEROUS ISSUES AND WANT ENGINEERS TO BE CALLED. IT IS COMMON TO ALL 2014 3.6L PENTASTAR OIL FILTER HOUSINGS AFTER THE APPARENT DESIGN CHANGE FROM METAL TO PLASTIC. FCA AGREED TO RECOUP 50% OF THE COST AFTER THEY COULDN'T EXPLAIN WHY IT WASN'T COVERED UNDER THE POWERTRAIN WARRANTY. IT'S A WELL KNOWN ISSUE ACROSS THE NUMEROUS FORUMS OUT THERE. OIL DRAINING DOWN BACK OF MOTOR OVER TRANSMISSION BELLHOUSING COULD BE HAZARDOUS AS A FIRE COULD BE STARTED DUE TO PROXIMITY TO EXHAUST SYSTEM.
Engine, Nov 11, 2015
CAR WON'T START, CAR STALLS AND ENGINES SUDDEN SHUT OFF
Engine, Oct 21, 2015, crash, fire
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING 45 MPH, THE ENGINE MISFIRED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. AS A RESULT, SMOKE STARTED TO EMIT FROM THE DASHBOARD. SHORTLY AFTERWARDS, THE VEHICLE BURST INTO FLAMES. A POLICE REPORT WAS FILED AND ALL FIVE PASSENGERS SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ASSISTANCE. THE VEHICLE WAS TOWED TO A SALVAGE YARD, BUT IT WAS NOT INSPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Electrical system, Engine, Sep 21, 2015
WHILE DRIVING THE ALERT CHIME INDICATED THAT THE KEY FOB WAS NOT IN RANGE. THEN THE VEHICLE SHUT OFF. THE KEY FOB WAS IN THE CUP HOLDER. THE VEHICLE WAS IN THE DRIVE POSITION. I HAD TO STOP. PUT VEHICLE IN PARK, RESTART THE VEHICLE AND THEN PUT IN DRIVE AND CONTINUE DRIVING. THIS IS THE FIRST TIME THAT HAS HAPPENED.
Electrical system, Other or unspecified, Engine, Aug 25, 2015
ANTI-THEFT SYSTEM ACTIVATED UPON EXITING VEHICLE AND KEY FOB BECAME DESENSED DUE TO RF INTERFERENCE IN AREA. DASH DISPLAY INDICATED THAT "KEY FOB NOT RECOGNIZED". CAR HAS KEYLESS START BUTTON AND COULD NOT BE STARTED. ALL FUNCTIONS ON KEY FOB WERE NOT OPERATIONAL. ROADSIDE TOWING ASSISTANCE HAD TO BE REQUESTED.
Power train, Other or unspecified, Engine, Jun 27, 2015
SHORTLY AFTER 1ST ACQUIRING THE 2014 DODGE DURANGO R/T AWD AN EXHAUST SMELL FILLING THE CABIN WAS NOTICEABLE AFTER ACCELERATION AND STEADILY TRAVELING BETWEEN 40-45 MPH W/THE FRONT AND REAR AIR CONDITIONING UNITS ON RECIRCULATION. THE OCCURRENCE WAS REPEATABLE AND NOTICEABLE BY MY SPOUSE AND CHILDREN WHILE RIDING IN THE DURANGO. IT WAS BROUGHT TO THE PURCHASING DEALERSHIP MULTIPLE TIMES FOR THE EXHAUST LEAK BUT ULTIMATELY THEY COULD NOT DETERMINE THE ORIGINATION OR CAUSE; THEY ATTEMPTED A SOFTWARE UPDATE. THE DODGE DURANGO WAS BROUGHT TO ANOTHER DEALERSHIP WHERE THE REAR CABIN AIR EXHAUSTERS AND LIFT GATE GROMMETS WERE REPLACED TO NO AVAIL. THE 2ND DEALERSHIP ULTIMATELY ADVISED THEY DO NOT KNOW HOW OR WHY THE EXHAUST IS ENTERING THE INTERIOR CABIN AND HAVE LABELED THE EXHAUST LEAK AS A SMELL. A NON-FEASIBLE VEHICLE REPLACEMENT HAS BEEN OFFERED. DOCUMENTATION OF THE EXHAUST LEAK ISSUE IS AVAILABLE FOR FURTHER REVIEW. THE DODGE DURANGO HAS NOT BEEN MODIFIED.
Electrical system, Engine, Jun 19, 2015
THE VEHICLE WAS IN PARK IN A PARKING SPACE AND RUNNING WITH MY DAUGHTER, MOTHER-IN-LAW, AND FATHER-IN-LAW SITTING IN THE BACKSEAT. I REACHED IN FROM THE PASSENGER SIDE DOOR OF THE VEHICLE AND PRESSED THE IGNITION TO TURN THE VEHICLE OFF. THE VEHICLE IGNORED MY COMMAND, THE DASH BEGAN FLASHING, AND THE CAR ENGAGED IN DRIVE AND TOOK OFF DRIVING ACROSS THE PARKING GARAGE. I HAD TO SPRINT AROUND THE VEHICLE AND JUMP IN TO THE DRIVERS SEAT TO ENGAGE THE BRAKE AND TURN THE VEHICLE OFF BEFORE IT COLLIDED WITH OTHER VEHICLES IN THE GARAGE.
Power train, Electrical system, Engine, Jun 11, 2015
VEHICLE WAS PARKED AT A BOAT LAUNCH IN PREPARATION OF PUTTING BOAT ON TRAILER. CAR WAS IN PARK, ENGINE IDLING. GOT OUT OF THE CAR TO RETRIEVE BOAT WHILE PARTNER WOULD DRIVE THE CAR OUT AFTER BOAT WAS TRAILERED. WHILE PARTNER WAS ATTEMPTING TO GET BEHIND THE WHEEL, CAR SUDDENLY STARTED BACKING INTO THE LAKE UNTIL SUBMERGED. THE TRANSMISSION WAS STILL IN PARK UNTIL TOW TRUCK OPERATOR GOT INTO THE VEHICLE TO MANUALLY RELEASE TRANSMISSION IN ORDER TO TOW OUT. PROBABLY NOT REPAIRABLE.
Engine, Dec 30, 2014
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON MULTIPLE ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Power train, Other or unspecified, Engine, Dec 27, 2014
WIFE WENT TO START UP VEHICLE AND IT WOULD NOT CRANK OVER.CALLED AAA FOR A JUMP. IT CRANK AND STARTED WITH A RATTLE CAN SOUND.I CAME HOME TO VERIFY SOUND. IT DID SUCH SOUND AS SHE EXPLAINED. I'M A MECHANIC AND REMOVED VALVE COVER TO CHECK FOR ROCKER DAMAGE NONE FOUND. I REMOVED INTAKE AND FOUND WATER IN #7AND #8 CYLINDER.I LOOKED AT SEALS ON INTAKE AND FOUND NOT INSTALLED PROPERLY. THE SEALS WERE NOT SQUARE IN BORES OF INTAKE. I HAVE NOT REMOVED OIL PAN BUT I SUSPECT CONNECTING RODS BENT ON START UP. I NEED TO KNOW IF DODGE NEW ABOUT THIS ISSUE. I DID DO A COOLANT PRESSURE TEST AND IT HELD FINE WITH NO LEAKS. WAS THERE A RECALL ON THE INTAKE WHICH DESTROYED MY WIFE'S ENGINE. *TR
Engine, Fuel/propulsion system, Nov 22, 2014
UPON LEAVING THE DEALERSHIP AFTER A BRAND NEW CAR PURCHASE A STRONG GASOLINE ODOR FILLED THE CABIN WITH THE A/C OR HEAT TURNED ON. UPON EXITING THE CAR A STRONG GASOLINE ODOR WAS PRESENT AROUND THE HOOD AND LEFT FRONT FENDER. THE ODOR HAS RENDERED VEHICLE UNUSABLE TO TRANSPORT INFANT AND TODDLER. DODGE SERVICE HAS HAD THE VEHICLE FOR OVER 2 DAYS WITH NO RESOLUTION. *TR
Power train, Vehicle speed control, Engine, Nov 14, 2014
WHILE DRIVING I NOTICED CAR WOULDN'T SHIFT GEAR. IT WAS STUCK ON D6 WHEN CAME TO A FULL STOP AT STOP SIGN. THEN CAR WOULDN'T MOVE FORWARD AFTER PRESSING GAS PEDAL. GETTING OUT OF CAR TO ASK FOR ASSISTANCE TO PUSH CAR ON SIDE OF ROAD, THE CAR STARTED ROLLING FORWARD. RAN BACK TO CAR N DROVE BACK HOME. PARKED CAR IN GARAGE AND TURNED OFF CAR THEN BACK ON. NOW THE CAR WOULDN'T GO TO ANY GEARS. IT'S STUCK ON PARK. IT WOULDN'T REVERSE OR DRIVE. CALLED CHRYSLER WARRANTY ONLINE AND THEY HAD IT TOWED TO THE NEAREST DEALER FOR REPAIR. *TR
Power train, Vehicle speed control, Engine, Nov 14, 2014
WHILE DRIVING THE CAR WAS STUCK ON D6. IT WOULDN'T SHIFT GEARS UP OR DOWN. PULLED OVER AND WAS AT COMPLETE STOP BUT CAR WAS STILL ON D6. HAD TURNED CAR OFF AND ON THEN THE ENGINE LIGHT CAME ON. *TR
Electrical system, Engine, Aug 23, 2014
APRIL 9, 2014 ? WEDNESDAY MORNING. I WAS DRIVING MY CHILD TO SCHOOL. HE LEFT THE CAR AND THE CAR STARTED TO CHIME - KEY FOB NOT DETECTED. I WAS STILL IN THE CAR, WITH THE KEY FOB IN CAR, BUT STILL COULD NOT MOVE UNTIL TURNED CAR OFF AND RESTARTED. ? VIDEO TAPED MYSELF.
Electrical system, Engine, Aug 23, 2014
FEBRUARY 28,2014 " FRIDAY" 7:55AM CAR DOES NOT START AFTER 12 ATTEMPTS. CALL CHRYSLER SERVICE. CAR IS TOWED TO SERVICE. SERVICE FINDS NO FAULT OR ERROR MESSAGE. MARCH 25, 2014 -TUESDAY "CAR WILL NOT START " NO ERROR CODE ? VIDEO TAPED. APRIL 2, 2014 ? WEDNESDAY ? CAR WILL NOT START ? NO ERROR CODE ? VIDEO TAPED. JULY 26, 2014 ? SATURDAY ? CAR WILL NOT START ? NO ERROR CODE - VIDEO TAPED. BRING CAR IN TO SERVICE MONDAY, JULY 28. MODULE NEEDS TO BE UPDATED. 2 HOURS IN SERVICE. AUGUST 1, 2014 FRIDAY " CAR WILL NOT START" NO ERROR CODE. WAS ABLE TO TURN ON CAR VIA REMOTE START. AUGUST 14, 2014 ? THURSDAY "CAR WILL NOT START " NO ERROR CODE. VIDEO TAPED. WAS ABLE TO START CAR VIA REMOTE START. AUGUST 23, 2014 " SATURDAY" CAR WILL NOT START " NO ERROR CODE. VIDEO TAPED. WAS ABLE TO START CAR VIA REMOTE START. *TR
Engine, Aug 23, 2014
JANUARY 11, 2014 - SATURDAY EVENING ? 9:15PM CAR BEGINS TO SEIZE WHILE DRIVING. JERKING BACKING AND FORTH. BEGINS TO LOSE POWER ON BUSY MAIN ROAD. HAVE A CAR FULL OF CHILDREN AND IT IS FOGGY & RAINING. YELLOW ENGINE LIGHT GOES ON. TURN CAR OFF AND RESTART. ENGINE LIGHT IS STILL ON. HAD TO DRIVE AT REDUCED SPEED ON MAIN ROAD DUE TO LACK OF POWER. CAR CONTINUED TO JERK AND SEIZE ENTIRE RIDE HOME. JANUARY 13, 2014 ? MONDAY CONTACT CHRYSLER ROADSIDE ASSISTANCE AND HAVE CAR TOWED TO SERVICE CENTER. THEY HAVE NO LOANER CAR FOR US. WE ARE INFORMED BY SERVICE THAT THE CAR HAS A ?GEAR RATIO ERROR CODE THAT EFFECTED THE TRANSMISSION? AND IS KEPT OVERNIGHT FOR ADDITIONAL ROAD TESTING. CAR IS PICKED UP 1/14/14. *TR