2015 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 503 owner complaints filed for this model year. This is the 10th highest complaint count among 25 Durango model years with reports.
Of the 2015 reports, 26 involved a crash and 4 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Campaign 16V168000 on NHTSA.gov
Suspension, rearJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
Campaign 15V469000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Representative owner complaints: seats
91 reports, newest first. Show all
Seats, Feb 14, 2022
Passenger headrest deployed.
Seats, Feb 8, 2022
The active head restraint deployed without a crash or rear impact. The plastic part that holds a metal pin has broken.
Seats, Dec 19, 2021
Passenger headrest active restraint system activated while the vehicle was parked. In the driveway. Upon inspection it looks as tho a plastic retainer that holds a metal rod broke. Deploying the headrest. There was no impact to the vehicle nor any other active restraint systems activated. While searching for a replacement part. I've found multiple reports of the same problem on forums. With Dodge saying that with the vehicle warranty being expired. That it's a customer issue.
Electrical system, Air bags, Seats, Oct 11, 2021
2015 Doge Durango, front passenger seat headrest malfunction "Active Head Restraint" and deployed while not in an accident. Headrest is available for inspection if requested. This occurred while the vehicle was being operated and caused a violent distraction. This could cause an accident as a result which would affect all in the vehicle. Additionally a direct impact/blow to the head from this defective headrest could lead to a head injury and/or cause an accident to occur. This has been reproduced in the same way by numerous consumers and third parties. Currently the defective headrest in question has not been inspected but communication with the manufacturer in progress. In regards to warning signs prior to the malfunction. There were no visible and/or audible signs this was about to occur. The headrest has received normal use which is very minimum. Research about this issue has shown this issue is documented and is present in multiple versions of the 2015 Dodge Durango but is not limited to just that year. Please investigate this issue as this is literally an accident waiting to happen.
Seats, Aug 11, 2021
I was coming back from lunch with my wife and kids when all of the sudden the passenger headset deployed without warning on my 2015 Dodge Durango pushing my wife's head forward. The vehicle has no waring or emergency lights on in the dash board. We are terrified for this to occur while on our daily commute's to work or school drop offs and pick ups, we don't want to have an accident or create one in any manner. Not sure how to proceed due to the fact that there is not recall on this and I really don't have the money to pay the dealership for the this. Since I don't have extended warranty the problem is not covered and the dealership wants to charge me 1,000 to 1,200 to fix and change out part.
Air bags, Seats, Aug 10, 2021
While driving the driver side headrest deployed without any warning
Seats, Aug 10, 2021
Active headrest deployed while driving, hitting me in the back of the head. Tried to adjust headrest, but it seems to be stuck.
Seats, Jul 23, 2021
Active headrest suddenly engaged. Headrest propelled forward. Active headrest is now inactive. Headrest is broken and open.
Seats, Jul 21, 2021
The contact owns a 2015 Dodge Durango. The contact stated that while driving approximately 60 mph, the front driver’s seat headrest erroneously deployed causing a slight headache to the driver. No medical treatment was required. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted regarding the failure. The failure mileage was 67,000. The VINN was not available.
Seats, Jul 9, 2021
I was leaning against my driver seat to grab my son from out the backseat when the driver seat headrest popped open
Seats, Jul 8, 2021
I was driving down the road with my wife in the front passenger seat when I heard a loud bang, thinking something stuck the rear passenger side of the vehicle. There was nothing there, but I noticed that the Active Head Restraint had deployed. Fortunately, my wife was leaning forward at the time. I tried to reset, but the plastic brackets holding the steel pin were broken thus not allowing me to reset.
Seats, Jun 3, 2021
The driver side headreast randomly deployed.
Seats, May 28, 2021
While driving to work this morning, I was suddenly hit so hard in the back of the head, my face almost hit the steering wheel. The hit to my head caused me to swerve almost hitting two cars in the lane next to me. I thought I had just been in a car accident! Once it was safe for me to pull over I saw that the driver side headrest deployed. There were no signs or warnings this was about to happen and we have never had problems with the seats. I have not taken it to the dealer or had the seat inspected by anyone as it just happened this morning. The consumer stated Dodge dealership, who informed them that warranty is extended for the headrest until 2026. The part is being ordered and consumer is currently waiting for the part.
Seats, May 17, 2021
My wife was driving and the active headrestrant deployed on me for no reason shot my head forward this happen just with her driving nothing happen no accidents or anything I have had headaches since this has happened
Seats, Apr 6, 2021
FRONT PASSENGER SEAT HEADREST DEPLOYED. NO ONE IN SEAT FRONT PASSENGER SEAT. REAR FACING CARSEAT BEHIND IT. HEADREST WILL NOT COMPRESS BACK TO ORIGINAL FUNCTION.
Seats, Jan 31, 2021
THE HEADREST DEPLOYED OUT OF NOWHERE.
Seats, Jan 28, 2021
DRIVER SIDE HEADREST DEPLOYED WITHOUT CAUSE OR WARNING. OCCURRED WHILE VEHICLE WAS IN MOTION.
Exterior lighting, Seats, Jan 12, 2021
SEAT HEATS DON'T WORK PROPERLY WHEN REMOTE STARTS. SOMETIMES WHEN YOU MANUALLY START THEY WORK. BACK TRACK LIGHT SOME HOW GOT WATER INSIDE AND NOW THE WHOLE TRACK LIGHT IS NOT WORKING ALONG WITH LICENSE PLATE LIGHT.
Seats, Dec 28, 2020
I WAS ON THE HIGHWAY ONE DAY AND I TOOK AND EXIT TO GET HOME AND RIGHT BEFORE I HAD TO DO A STOP THE HEADREST ON THE PASSENGER SIDE JUMPED OUT WITH OUT ANY CRASH OR INCIDENT
Seats, Dec 20, 2020
I OWN A 2015 DODGE DURANGO AND THE PASSENGER SEAT HEAD REST EXPLODED OUT OF NO WHERE, WE WERE PARKED AT CHURCH ON 12/20/20 AT APPROXIMATELY 11 AM
Seats, Oct 2, 2020
DRIVERS SIDE HEADREST HAS POPPED AS IF IT WAS IN AN ACCIDENT, BUT HAS NOT BEEN IN ONE. THE HEADREST IS PUSHED FORWARD ABOUT 6-10 INCHES FROM IT'S NORMAL RESTING POSITION AND CANNOT BE RETRACTED BACK. VEHICLE WAS SITTING IN A DRIVEWAY AND NOT BEING DRIVEN AT THE TIME THE FAILURE HAPPENED.
Seats, Sep 30, 2020
DRIVER SIDE HEADREST DEPLOYED HITTING ME AS I WAS DRIVING. WAS ON FREEWAY FELT LIKE SOMEONE PUNCHED ME IN BACK OF MY HEAD.
Seats, Sep 27, 2020
THE PASSENGER SIDE HEAD REST ACTIVE RESTRAINT SYSTEM AUTOMATICALLY DEPLOYED. PLASTIC APPEARS TO BE BROKEN AND WILL NOT RESET. HAPPENED WHILE DRIVING.
Seats, Sep 14, 2020
WENT INTO A STORE, NO OTHER CARS AROUND ME. CAME BACK OUT OF STORE, NOTICED THE ACTIVE HEADREST SYSTEM ON PASSENGER SIDE DEPLOYED. NO DAMAGE OR APPARENT DAMAGE TO VEHICLE, STILL EMPTY PARKING LOT.
Seats, Sep 2, 2020
WHILE DRIVING, WITHOUT CONTACTING ANOTHER VEHICLE, A LOUD POP HAPPENED AND THE PASSENGER HEADREST 'SHOT' OUT. UPON REVIEW, THE PLASTIC PARTS HOLDING BACK A METAL PIN HAD BROKE OFF ALLOWING THE ACTIVE HEAD RESTRAINT TO 'ENGAGE.' HAPPENED ON A LEVEL CITY STREET.