2015 Dodge Durango

Problems, recalls and owner-reported issues

Exterior lighting is the leading concern among 503 owner complaints filed for this model year. This is the 10th highest complaint count among 25 Durango model years with reports.

Complaints by model year
  1. 503

Of the 2015 reports, 26 involved a crash and 4 involved a fire. 37 people were injured.

Primary concernExterior lighting196 reports · 39% of complaints
Owner complaints503Filed with NHTSA
Recall relationship4 safety recallsNHTSA campaign records

What owners report most often

  1. Exterior lighting196
  2. Electrical system95
  3. Seats91
  4. Other or unspecified47
  5. Air bags42
  6. Engine38
  7. Power train38
  8. Structure21

Recalls and investigations

  1. Electrical system, wiringMay 17, 2018

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Campaign 18V332000 on NHTSA.gov

  2. Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016

    Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.

    A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.

    Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.

    Campaign 16V168000 on NHTSA.gov

  3. Suspension, rearJul 27, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.

    If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.

    Campaign 15V469000 on NHTSA.gov

  4. Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

    Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

    Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

    Campaign 15V461000 on NHTSA.gov

Representative owner complaints: other or unspecified

47 reports, newest first. Show all

  1. Electrical system, Other or unspecified, Jan 23, 2026

    **Subject:** Request for Investigation – Dodge Durango Taillight Water Intrusion and Safety Hazard To Whom It May Concern, I am writing to formally request that the National Highway Transportation Administration (NHTSA) investigate a widespread and potentially dangerous manufacturing flaw affecting Dodge Durango vehicles. Both my vehicle and a significant number of other Dodge Durango owners have experienced a recurring issue where water enters the taillight assembly. This intrusion causes the taillights to malfunction, resulting in the lights going out unexpectedly. This defect not only compromises vehicle safety by reducing visibility and signaling capability, but also poses a risk of further electrical damage. In some cases, owners have reported concerns about potential electrical failures and even fire hazards due to water exposure within the taillight housing. Given the prevalence of this issue among Dodge Durango owners, I strongly urge the NHTSA to conduct a thorough investigation and require the manufacturer to address this defect. Importantly, any corrective action should be provided at no out-of-pocket cost to affected vehicle owners, as this is a clear manufacturing flaw that impacts safety and reliability. Thank you for your attention to this urgent matter. I look forward to your response and to seeing appropriate action taken to protect consumers and ensure vehicle safety. Sincerely, [XXX] [XXX] [XXX] [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  2. Power train, Other or unspecified, Service brakes, Jan 17, 2026, crash

    2015 Dodge Durango AWD rolls downhill while in Park. Electronic parking brake engages and locks rear wheels, but vehicle still moves. Rear wheels slide while front wheels roll. Occurred multiple times over several years, including a recent incident where a person was nearly struck. Dealer unable to diagnose.”

  3. Power train, Exterior lighting, Other or unspecified, Dec 16, 2025

    When I first got the car I didn’t notice the problem until one day it rained very hard and I didn’t care that much to drive I sat that night out and waited until the next day I go out to my car and my rear light bar the race track taillight completely out like it wasn’t on where my truck is the outside lights where the break lights are was on but the truck area is out I’m receiving citations after citations for this reason I can’t get insurance because they won’t pass the inspection for that light common sense but I told my car lot mega moters here in the Houston area they told me they couldn’t help me with the issue so I’m in a deep depression and I love my car but this issue is going to far now and I’m willing to fix if it’s fixed able but this issue is definitely with dodge themselves I’ve noticed a couple more Durangos rear taillights out on the road also I be wanna stop them and ask about the issue because I need help

  4. Other or unspecified, Fuel/propulsion system, Aug 26, 2025

    -Recall Symptom (2011–2013 Recall P54/V62) Fuel pump relay defect in TIPM caused no-start condition -My Vehicle Failure (2015 Dodge Durango) Repeated no-start condition after fuse failure -Recall Symptom (2011–2013 Recall P54/V62) Relay defect caused fuel pump circuit to overload or fail -My Vehicle Failure (2015 Dodge Durango) Main and auxiliary fuel pumps both failed (“fried” quoted by Dealership) -Recall Symptom (2011–2013 Recall P54/V62) Vehicles stalled or lost power due to electrical fault -My Vehicle Failure (2015 Dodge Durango) Vehicle undriveable due to pump failure and blown fuses -Recall Symptom (2011–2013 Recall P54/V62) Recall remedy: external relay harness installed to bypass defect -My Vehicle Failure (2015 Dodge Durango) No remedy offered; repeated fuse replacements also failed

  5. Seats, Other or unspecified, Aug 3, 2025

    The drivers side head rest busted open while driving down the highway. Smacked my head pretty good and startled me while in the roadway.

  6. Other or unspecified, Aug 26, 2024

    While driving to the store (with my son in the front passenger seat) all of a sudden, and for no apparent reason, the front passenger seat headrest popped (came forwards) striking him in the back of the head with substantial force stun him temporarily. The startled me. He had a headache for a couple hours afterwards.

  7. Other or unspecified, Aug 12, 2024

    Driver's Active Head Restraint (AHR) deployed while driving the vehicle.

  8. Other or unspecified, Jun 15, 2024

    The rear bolt which holds the automatic lift for the rear hatch broke off and is stripped. The trunk door is no longer being supported by the arm and is quite heavy. Every mechanic is unable to address the issue and this seems to be very common among this model of the car. The broken bolt is flushed against the frame of the vehicle. Images of the issue are included. Here is a discussion post of consumers discussing this same issue for reference.. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  9. Other or unspecified, Apr 4, 2024

    Unknown

  10. Other or unspecified, Feb 20, 2024

    The rear taillights are taking in water and causing the lights to go out. This appears to be a systemic issue with Dodge Durango's as based on the fact of the high number people indicating the same issue on Dodge Durango Facebook pages.

  11. Seats, Other or unspecified, Feb 3, 2024

    Passenger side active headrest deployed without warning. No lights/ alarms on dash display.

  12. Other or unspecified, Jul 28, 2023

    The front passenger headrest sprung out and hit my husband in the back of the head while we were driving.

  13. Other or unspecified, Apr 2, 2023

    Driver headrest randomly deployed hit me in the back of the head and strained my neck

  14. Exterior lighting, Seats, Other or unspecified, Nov 2, 2022

    THE HEADREST ON THE PASSENGER SEAT JUST POPPED OPEN WHILE WE WERE DRIVING. THE REAR VIEW CAMERA OFTEN DOESN'T RESPOND IMMEDIATELY WHEN WE PUT THE CAR IN REVERSE OR JUST STAYS BLACK FOR AWHILE. NAVIGATION IS SLOW SOMETIMES. IT SEEMS TO BE THE THE SYSTEM KEEPS ON RESETTING BECAUSE MY RADIO STATIONS ARE ERASED WHEN I TURN ON THE CAR. THE REPROGRAM AND IT CONTINUES TO DO THAT. WHEN WE ARE DRIVING THERE IS A SOUND COMING FROM THE DASHBOARD. LIKE A RATTLELING SOUND. WE STILL HAVEN'T FIGURED OUT WHAT IT IS. THERE ARE TIMES WHEN WE ARE DRIVING AND IT SEEMS LIKE A GEAR IS SHIFTED WHEN WE DID NOT STEP ON THE GAS.

  15. Other or unspecified, Jun 14, 2022

    The passenger side headrest deployed (popped forward). The vehicle has not been repaired and is available for inspection. This is a major concern since this could happen to the driver as well while driving and potentially cause an accident. The manufacturer knows about this and has an active warranty to cover it. However, why is this not an active recall? It’s a major safety concern for drivers if this happens while driving the vehicle.

  16. Other or unspecified, Dec 21, 2021

    The power actuator for the rear lift gate broke free of its mount causing the actuator to damage the interior of the vehicle as well as causing the rear lift gate to slam closed. Luckily there was no one under the lift gate when this malfunction occurred, but if a child were in the way of the lift gate serious injury or death could have occurred. It is unacceptable that this powerful of an actuator is relying on one single bolt as its connection. When I took this to the dealership to get fixed, they told me they could not fix it and referred me to a local body shop. I live in a small town of around 65,000, and I was the forth Dodge vehicle in the last year or so they have seen with this same issue. I have contacted Mopar who makes these vehicles, and they were not interested in repairing this with the warranty and referred me to the NHTSA. If there are four of these issues in a town of 65,000 I can only assume there are plenty of others throughout the nation. I have attached a photo of the part that failed.

  17. Electrical system, Exterior lighting, Other or unspecified, Apr 28, 2021

    MY LEFT TURN SIGNAL WENT OUT, SO I REPLACED BOTH MY LEFT AND RIGHT TURN SIGNALS. MY VEHICLE NOW REGISTERS THAT MY RIGHT TURN SIGNAL IS OUT CONSTANTLY, EVEN THOUGH IT IS OPERATING PROPERLY AND MY LEFT TURN SIGNAL DOES THE SAME PERIODICALLY. SINCE MY PURCHASE OF THIS VEHICLE, I HAVE HAD ISSUES WITH THE NAVIGATION NOT FUNCTIONING PROPERLY. THE RADIO DISPLAY ITSELF HAS A MIND OF IT'S OWN, THIS IS HOW YOU OPERATE MOST OF THE VEHICLES CLIMATE FUNCTIONS, BACK UP CAMERA, NAVIGATION AND RADIO. WHEN THE VEHICLE COMES ON, IT IS SUPPOSED TO TURN ON. HOWEVER MORE OFTEN THAN NOT, IT CHOOSES TO BE OFF, AND I HAVE TO WAIT FOR IT TO DECIDE TO TURN ON. IF I DO NOT HAVE THE A/C KNOW TURNED OFF WHEN IT DOES THIS, BOTH MY FRONT AND REAR DEFROSTERS WILL TURN ON FULL BLAST UNTIL THE DISPLAY CHOOSES TO OPERATE PROPERLY. I HAVE HAD THIS SYSTEM UPDATED WITH A USB DRIVE AT A DEALERSHIP AND NOTHING HAS CHANGED. OVERTLY, I AM NOT AT ALL SATISFIED WITH HOW THESE ELECTRICAL ISSUES CONTINUE AND THERE SEEMS TO BE NO RESOLVE.

  18. Other or unspecified, Nov 2, 2020

    THE 2015 DURANGO THAT WE PURCHASED CAME WITH HEADRESTS THAT "DEPLOY" IN THE EVENT OF AN ACCIDENT (IDEALLY). BOTH THE DRIVER AND PASSENGER SIDE HEADRESTS HAVE DEPLOYED EVEN THOUGH THE VEHICLE HAS NEVER BEEN IN A COLLISION. IT IS UNCLEAR WHEN THEY DEPLOYED. IT IS AS THOUGH THE CLIPS HOLDING THEM TOGETHER INTERNALLY JUST GAVE OUT.

  19. Other or unspecified, Oct 25, 2020

    WHILE DRIVING MY DRIVERS SIDE HEADREST POPPED OPEN AND HIT ME IN THE HEAD.

  20. Other or unspecified, Oct 15, 2020

    WAS AT A RED-LIGHT WHEN THE DRIVER SIDE HEADREST DEPLOYED. GOT HIT FORCEFULLY IN THE BACK OF THE HEAD.*DT CONSUMER HAD A NECK SORE. VEHICLE WAS TAKEN TO DEALER AND CONSUMER WAS TOLD IT COULD NOT BE REPAIRED. CASE NUMBER WAS GIVEN.*JB

  21. Other or unspecified, Oct 12, 2020

    ACTIVE HEAD RESTRAINT ON DRIVERS SIDE DEPLOYED WHILE PARKED. VISUAL INSPECTION SHOWS BROKEN PLASTIC INTERNAL PARTS AND WILL NOT RESET WHEN COMPRESSED.

  22. Other or unspecified, Sep 1, 2020

    SPONTANEOUS ACTIVE HEAD RESTRAINT DEPLOYMENT, PASSENGER SIDE, WHILE PARKED. NO COLLISION OCCURRED. DRIVERS SIDE HEADREST ALSO DEPLOYED SPONTANEOUSLY WHILE PARKED IN CLOSED GARAGE.

  23. Seats, Other or unspecified, Jun 1, 2020

    I MADE A COMPLAINT ON SATURDAY BUT DID NOT ATTACH PHOTOGRAPHS. WHILE WE WERE DRIVING OUR 2015 DODGER DURANGO I NEEDED TO PULL OVER TO CHECK ON MY CHILDREN. I WAS NOT IN ANY TRAFFIC ACCIDENT AS I WAS DRIVING THE POSTED SPEED LIMIT OF 35 ON THE STREET. WHEN MY WIFE AND I EXITED THE VEHICLE THE PASSENGER HEADREST DEPLOYED. SCARED AND UNSURE WHAT HAPPENED, I ASKED MY WIFE IF SHE HAD TOUCHED OR PULLED THE HEADREST. SHE STATED THEY SHE DID NOT. WE WERE NOT AWARE NOR INFORMED AT THE TIME OF PURCHASE THAT THIS VEHICLE HAS A SAFETY FEATURE THAT DEPLOYS THE HEAD REST IN A REAR AND COLLISION. I BEGAN RESEARCHING THIS ISSUE ONLINE AND FOUND THAT THIS HAS BEEN OCCURRING FOR SEVERAL YEARS. WITH SOME CASES LEADING TO INJURY AND LITIGATION. SCARED, I TOOK IT THE FOLLOWING MORNING TO THE DEALERSHIP ON WHICH WE PURCHASED THE VEHICLE. THEY HELD IT FOR THE DAY, INSPECTED THE VEHICLE, RAN DIAGNOSTICS. THE END RESULT WAS THAT MY EXTENDED WARRANTY DID NOT COVER A DEFECTIVE SAFETY FEATURE HEAD REST. NOW I HAVE TO PAY $970.00 DOLLARS TO REPAIR OR DRIVE THE VEHICLE WITHOUT THIS SAFETY FEATURE. I AM CURRENTLY CALLING FCA THE PARENT COMPANY FOR DODGE TO ADDRESS THIS ISSUE. *TR

  24. Seats, Other or unspecified, May 30, 2020

    WHILE DRIVING I PULLED OVER AND MY WIFE AND I EXITED THE VEHICLE TO CHECK ON OUR TWO CRYING TODDLERS, WHEN MY WIFE EXCITED THE PASSENGER SIDE OF THE VEHICLE A LOUD BANG OCCURRED AND THE HEADREST EJECTED FORWARD. I ASKED MY WIFE IF SHE HAD TOUCHED THE HEAD REST AND STATED SHE DID NOT. WE RESEARCHED THIS ISSUE AND IT'S A SAFETY MECHANISM DESIGNED FOR REAR IMPACT COLLISIONS TO PREVENT WHIPLASH. WE WERE NOT IN AN ACCIDENT, WE WERE DRIVING AND PULLED OVER. WE PULLED OVER ON SURFACE STEERS. NO IMPACT TO THE VEHICLE. I TOOK THE VEHICLE TO THE DEALERSHIP THIS MORNING AND THEY ARE LOOKING INTO THE ISSUE. I FEEL FROM CONDUCTING RESEARCH THAT THE DEALERSHIP WILL NOT REPAIR THIS SAFETY MECHANISM. *TR

  25. Other or unspecified, Apr 9, 2020

    GETTING IN THE PASSENGER SEAT THE HEAD REST POPED OUT. WHILE THE CAR WAS IN PARK AND NO ACCIDENT. NOW I AM SCARED THE DRIVERS HEADREST WILL DO THE SAME WHILE I AM DRIVING.