2015 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 503 owner complaints filed for this model year. This is the 10th highest complaint count among 25 Durango model years with reports.
Of the 2015 reports, 26 involved a crash and 4 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Campaign 16V168000 on NHTSA.gov
Suspension, rearJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
Campaign 15V469000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Representative owner complaints
503 reports, newest first.
Other or unspecified, Oct 25, 2020
WHILE DRIVING MY DRIVERS SIDE HEADREST POPPED OPEN AND HIT ME IN THE HEAD.
Other or unspecified, Oct 15, 2020
WAS AT A RED-LIGHT WHEN THE DRIVER SIDE HEADREST DEPLOYED. GOT HIT FORCEFULLY IN THE BACK OF THE HEAD.*DT CONSUMER HAD A NECK SORE. VEHICLE WAS TAKEN TO DEALER AND CONSUMER WAS TOLD IT COULD NOT BE REPAIRED. CASE NUMBER WAS GIVEN.*JB
Electrical system, Oct 14, 2020
THE FUEL RELAY FAILED AND HAD TO REPLACE THETIMP THE FUEL PUMP ALSO FAILED TWICE.
Other or unspecified, Oct 12, 2020
ACTIVE HEAD RESTRAINT ON DRIVERS SIDE DEPLOYED WHILE PARKED. VISUAL INSPECTION SHOWS BROKEN PLASTIC INTERNAL PARTS AND WILL NOT RESET WHEN COMPRESSED.
Engine, Oct 12, 2020
I AM AT 92,000 MILES AND I HAVE A TICKING SOUND IN MY ENGINE. WHILE JUST IN PARK YOU CAN HEAR THE TICKING SOUND AS WELL AS WHEN YOU EXCEL WHILE DRIVING. I DO MY OIL CHANGES EVERY 3,000 MILES AND I SEEN THIS IS AN ISSUES ON A LOT OF OTHER DODGE DURANGO MODELS. SHOULD THIS ME A RECALL WITH THIS HAPPENING TO SO MANY?
Exterior lighting, Oct 8, 2020
REAR TRACK LIGHTS FILL WITH WATER. IT IS REALLY DIM AND THE ONLY WAY TO DRAIN IS TO UNSCREW THE BOLTS. AFRAID THAT EVENTUALLY THE WHOLE THING WILL BURN OUT.
Seats, Oct 2, 2020
DRIVERS SIDE HEADREST HAS POPPED AS IF IT WAS IN AN ACCIDENT, BUT HAS NOT BEEN IN ONE. THE HEADREST IS PUSHED FORWARD ABOUT 6-10 INCHES FROM IT'S NORMAL RESTING POSITION AND CANNOT BE RETRACTED BACK. VEHICLE WAS SITTING IN A DRIVEWAY AND NOT BEING DRIVEN AT THE TIME THE FAILURE HAPPENED.
Seats, Sep 30, 2020
DRIVER SIDE HEADREST DEPLOYED HITTING ME AS I WAS DRIVING. WAS ON FREEWAY FELT LIKE SOMEONE PUNCHED ME IN BACK OF MY HEAD.
Exterior lighting, Sep 27, 2020
REAR TAILLIGHT WAS NOT SEALED PROPERLY AT FACTORY AND WATER GOT INSIDE. WATER WATER COLLECTED INSIDE AND BURNT OUT THE RIGHT LOWER TAILLIGHT. I HAVE SEEN 100'S OF OTHER DODGE DURANGOS WITH THE SAME PROBLEM. DODGE NEEDS TO MAKE THIS RIGHT FOR CUSTOMERS AND RECALL AND CORRECT THE PROBLEM. THIS PROBLEM IS OCCURING WHEN IN A CAR WASH AS WELL AS IN RAINY, WET WEATHER.
Seats, Sep 27, 2020
THE PASSENGER SIDE HEAD REST ACTIVE RESTRAINT SYSTEM AUTOMATICALLY DEPLOYED. PLASTIC APPEARS TO BE BROKEN AND WILL NOT RESET. HAPPENED WHILE DRIVING.
Engine, Sep 26, 2020
ROCKER ARMS OR LIFTERS CAUSING 'TICKING NOISE/ SOUND' AT 113,000 MILES. AFTER ONLINE RESEARCH, MANY DODGE DURANGO 2014 AND LATER MODES HAVE SAME ISSUE.
Engine, Sep 17, 2020
ENGINE RACES WHILE IN PARK
Engine, Sep 14, 2020
MY CAR DOESN'T WANT TO SHIFT OR IT GETS STUCK IN 5TH GEAR I HAVE TO PULL OVER AND OUT MY CAR IN PARK AND TURN IT OFF AND IT WILL GO BACK TO NORMAL FOR A LITTLE BIT THEN DO IT ALL OVER AGAIN AND WHEN IT DOES IT ITS LIKE IT WILL DOWN SHIFT JERK ME AROUND GO BACK IN 5TH GEAR THEN BE STUCK IN 5TH SO WHEN I SLOW DOWN IT WILL NOT CHANGE
Seats, Sep 14, 2020
WENT INTO A STORE, NO OTHER CARS AROUND ME. CAME BACK OUT OF STORE, NOTICED THE ACTIVE HEADREST SYSTEM ON PASSENGER SIDE DEPLOYED. NO DAMAGE OR APPARENT DAMAGE TO VEHICLE, STILL EMPTY PARKING LOT.
Engine, Sep 8, 2020
MY ENGINE HAS STARTED MAKING A TICKING NOISE. I GOT ONLINE AND DID SOME RESEARCH AND THIS IS A WELL KNOWN ISSUE FOR THIS ENGINE. WHY HAS THERE NOT BEEN SOME SORT OF RECALL IF THIS IS COMMON?
Seats, Sep 2, 2020
WHILE DRIVING, WITHOUT CONTACTING ANOTHER VEHICLE, A LOUD POP HAPPENED AND THE PASSENGER HEADREST 'SHOT' OUT. UPON REVIEW, THE PLASTIC PARTS HOLDING BACK A METAL PIN HAD BROKE OFF ALLOWING THE ACTIVE HEAD RESTRAINT TO 'ENGAGE.' HAPPENED ON A LEVEL CITY STREET.
Seats, Sep 2, 2020
THE PASSENGER HEADREST DEPLOYED WHILE DRIVING IN A PARKING LOT. THE HEADREST DEPLOYMENT IS SUPPOSED TO BE A SAFETY FEATURE OF THE CAR TO HELP AVOID WHIPLASH IN CASE OF AN ACCIDENT BUT IT DID IT ON ITS OWN WITHOUT AN ACCIDENT. THIS IS VERY CONCERNING AS IF ONE OF MY CHILDREN WERE IN THE SEAT, THEY WOULD HAVE BEEN SERIOUSLY INJURED.
Seats, Sep 1, 2020
MY DURANGO WAS PARKED AT THE END OF THE DAY AT APPROXIMATELY 5:15 PM, IN A COVERED CARPORT, AND LOCKED. WHEN ENTERING THE NEXT MORNING AT APPROXIMATELY 8:00 AM I NOTICED THE PASSENGER SIDE FRONT SEAT HEAD REST LOOKED ODD. WHEN LOOKING AT IT CLOSER, IT LOOKS AS IF THE HEADREST SEPARATED. THE 2 PIECES ARE STILL CONNECTED BUT NOT COMPRESSED TOGETHER AS IT SHOULD BE. I CALLED MY HUSBAND OUT TO LOOK AT IT AND HE TRIED TO COMPRESS IT BACK TOGETHER BUT IT WOULD NOT STAY. THIS HAPPENED WHEN THE VEHICLE WAS UNOCCUPIED AND NOT MOVING. I CAN NOT EXPLAIN WHAT HAPPENED BECAUSE NO ONE WAS THERE. IT WAS DISCOVERED WHEN I ENTERED THE NEXT TIME.
Other or unspecified, Sep 1, 2020
SPONTANEOUS ACTIVE HEAD RESTRAINT DEPLOYMENT, PASSENGER SIDE, WHILE PARKED. NO COLLISION OCCURRED. DRIVERS SIDE HEADREST ALSO DEPLOYED SPONTANEOUSLY WHILE PARKED IN CLOSED GARAGE.
Exterior lighting, Aug 26, 2020
THE REAR CENTER LIFT GATE RACETRACK LIGHT (LOWER RIGHT PASSENGER SIDE) IS DIM AND FLICKERS ON AND OFF LIKE IF I WERE APPLYING THE BRAKES. THIS IS BOTH WHEN IN MOTION AND STATIONARY. I BELIEVE WATER OR MOISTURE ACCUMULATES IN THAT AREA. I BELIEVE IT'S A SAFETY HAZARD AND COULD CAUSE AN ELECTRICAL TAILLIGHT FAILURE CAUSING AN ACCIDENT. MY VEHICLE IS ONLY 5 YRS OLD AND SHOULDN'T BE HAVING THIS PROBLEM. I SEE A LOT OF 2015 MODELS WITH THAT EXACT SAME PROBLEM AND FEEL THAT DODGE HAS A RESPONSIBILITY TO ITS COSTUMERS IN FIXING THIS. THANK YOU.
Seats, Aug 19, 2020
2015 DODGE DURANGO. THE ACTIVE HEAD RESTRAINT IN THE FRONT PASSENGER SEAT DEPLOYED WHILE THE VEHICLE WAS PARKED IN A PRIVATE PARKING LOT AND UNOCCUPIED. SEARCHING THE INTERNET THIS SEEMS TO BE A COMMON PROBLEM. I AM NOW CONCERNED THE PASSENGER SIDE IS PROBABLY NEXT.
Seats, Aug 17, 2020
MY WHIPLASH PREVENTION HEADREST DEPLOYED WITHOUT INCIDENT. RANDOMLY DEPLOYED.
Exterior lighting, Aug 11, 2020
WATER INFILTRATION INTO RACEWAY REAR LIGHT-LED SHORTED OUT AND NO LONGER WORKS. NOT SURE WHEN OR HOW IT ENTERED.
Seats, Aug 2, 2020
THE ACTIVE HEAD RESTRAINT OF THE FRONT PASSENGER SEAT WAS DEPLOYED WHILE THE VEHICLE WAS PARKED OVERNIGHT, DUE TO THE FAULTY PLASTIC HOUSING OF THE RETAINING PIN. THE PIN JUST TORE THROUGH THE PLASTIC WHILE REMAINING IN THE LATCH ITSELF. LOOKING THROUGH THE INTERNET I CAN SEE THAT THIS IS NOT AN ISOLATED INCIDENT. SEEMS TO BE HAPPENING QUITE FREQUENTLY TO FCA CARS. OBVIOUSLY THERE IS A DESIGN FLAW ON THE COMPOSITION OF THE PLASTIC USED BY FCA FOR THE HOUSING, WHICH WEAKENS WITH TIME UNDER THE CONSTANT LOAD OF THE HEAVY SPRINGS. DIDN'T SEEM TO BE ABLE TO FIND A RECALL FOR IT THOUGH. THIS IS A SERIOUS SAFETY CONCERN! I AM NOW WORRIED THAT THE DRIVER'S SIDE IS NEXT AND I MIGHT ACTUALLY BE DRIVING WHEN IT HAPPENS!!!
Air bags, Jul 28, 2020, crash
HIT A TELEPHONE POLE ON FRIDAY 7/24 NO AIRBAGS DEPLOYED VEHICLE IS TOTALED BRUISED CHEST ARMS LEGS FEET HANDS ON A TOWN STREET*DT*JB