2016 Dodge Durango

Problems, recalls and owner-reported issues

Exterior lighting is the leading concern among 161 owner complaints filed for this model year. This is the 17th highest complaint count among 25 Durango model years with reports.

Complaints by model year
  1. 161

Of the 2016 reports, 23 involved a crash and 1 involved a fire. 13 people were injured.

Primary concernExterior lighting53 reports · 33% of complaints
Owner complaints161Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Exterior lighting53
  2. Electrical system40
  3. Power train30
  4. Other or unspecified26
  5. Engine16
  6. Vehicle speed control9
  7. Air bags6
  8. Electronic stability control (ESC)6

Recalls and investigations

  1. Electrical system, wiringMay 17, 2018

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Campaign 18V332000 on NHTSA.gov

  2. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 10, 2016

    Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.

    A fuel leak in the presence of an ignition source, can increase the risk of a fire.

    Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S85.

    Campaign 16V814000 on NHTSA.gov

  3. Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016

    Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.

    A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.

    Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.

    Campaign 16V168000 on NHTSA.gov

Representative owner complaints: exterior lighting

53 reports, newest first. Show all

  1. Exterior lighting, Oct 11, 2019

    THIS WINTER WE HAD A LOT OF SNOW. AS THE SNOW MELTED, WATER GOT INTO THE TAILGATE LIGHT ASSEMBLY. NOW THE BOTTOM OF THE LIGHT WERE WATER HAS SETTLED IS OUT. I'VE NOTICED A LOT OF OTHER DURANGO'S. 2016 AND UP WITH THE SAME ISSUE. EITHER ON ONE SIDE OR BOTH LIKE MINES. WHEN I RAISE THE TAILGATE WATER DRAINS OUT BUT NOT COMPLETELY. THERE ARE NO VISIBLE CRACKS IN THE TAILGATE BACKUP LIGHT OR DAMAGE IN ANYWAY. I WAS CURIOUS TO SEE IF ANYONE ELSE HAS REPORTED THIS ISSUE. AS I SAID I NOTICED A LOT OF VEHICLES ON THE ROAD LIKE MINES, WITH THIS PROBLEM THE LIGHT HAS NOT GONE OUT BUT MAY CAUSE AN ELECTRICAL SHORT CREATING ANOTHER PROBLEM OR FAIL WHILE DRIVING RESULTING IN A UNWANTED TICKET. VEHICLE WAS STATIONARY AT THE TIME. AND WHEN I DROVE OFF MY HUSBAND SAW THE TOLD ME. ANY INFO ON WHAT CAUSED THIS WOULD BE HELPFUL. AS I AM NOT SURE IF THE SEALS FAILED TO KEEP THE WATER OR MOISTURE OUT.

  2. Exterior lighting, Sep 23, 2019

    THE CENTER TAIL LIGHT HOUSING LEAKED WATER INSIDE AND MADE THE LIGHTS TO SHORT OUT AND QUIT WORKING.

  3. Exterior lighting, Aug 9, 2019

    I NOTICED WATER MADE ITS WAY INTO LED TAILLIGHT HOUSING AFTER OPENING LIFT GATE. WATER WAS VISIBLY DRAINING. VEHICLE WAS STATIONARY. AFTER DRAINING WATER BY REMOVING BOLT, THE LED HAS A ROUGHLY 6 INCH DARK SPOT WHERE THE WATER WAS RESTING. ITS A WIDESPREAD ISSUE WITH 2014+ DODGE DURANGOS AND REPLACEMEBT PARTS ARE $1,100.00. A RECALL SHOULD BE ISSUED FOR THIS ISSUE.

  4. Exterior lighting, Jul 8, 2019

    BOUGHT MY DURANGO USED ON 09/27/2018 WITH 44,500 MILES AND ABOUT 20 DAYS LATER NOTICED WATER IN MY TAIL LIGHT. I CALLED THE DEALER AND THEY SAID THERE IS NO RECALL ON THIS ITEM AND I WOULD HAVE TO PAY FOR A NEW ONE EVEN THOUGH WATER IS GETTING INTO MY TAIL LIGHT THIS DOES NOT SOUND RIGHT NOW 10 MONTHS LATER AND MY RACETRACK LED LIGHT PANEL STOPPED WORKING THIS ITEM NEEDS RECALLED AND DODGE SHOULD BE REPLACING THEM AT NO CHARGE BECAUSE IT'S NOT NORMAL FOR IT TO HAPPEN

  5. Electrical system, Exterior lighting, May 7, 2019

    2016 DODGE DURANGO. THE TAILGATE LIGHTS GETS WATER IN THEM EVERY TIME IS RAINS. THE BULBS BURN OUT AND YOU CAN'T REPLACE THE BULBS YOURSELF. THE ONLY WAY TO FIX THE ISSUE IS PAYING OVER A THOUSAND DOLLARS TO REPLACE THE WHOLE BACK LIGHT.

  6. Electrical system, Exterior lighting, May 3, 2019

    WATER POOLING INSIDE THE RACETRACK TAIL LIGHTS.

  7. Electrical system, Exterior lighting, May 3, 2019

    WATER POOLING INSIDE THE RACETRACK TAIL LIGHTS, CAUSING THE LIGHTS TO FAIL.

  8. Exterior lighting, Apr 18, 2019

    TAKATA RECALL THE PROBLEM WITH MY DURANGO IS THE SAME PROBLEM THAT HUNDREDS OF OTHER DURANGO OWNERS ARE HAVING, ITS THE RACE TRACK LIGHT AND THE POOR MANUFACTURING OF THEM. WATER SHOULDN'T BE ABLE TO GET IN TO THEM CAUSING THEM TO BURN OUT. THOSE LIGHT ARE A MAIN PART OF THE RUNNING LIGHTS IN THE DAY AND NIGHT. HERE IN CANADA IT IS ILLEGAL TO NOT HAVE THEM ON AT NIGHT. THERE WOULD BE NO PROBLEMS IF THESE BULBS WERE ACCESSIBLE TO CHANGE, BUT THEIR NOT WHICH MAKES THEM A MANUFACTURED DEFECT. THE DEALER SHOULD BE RESPONSIBLE TO REPLACE OR REPAIR THE ISSUES AT THEIR OWN COST, NOT TELLING CUSTOMERS SORRY LIGHTS AREN'T COVERED UNDER WARRANTY

  9. Exterior lighting, Mar 19, 2019

    THIS DODGE DURANGO IS A GARAGE KEPT VEHICLE THAT HAS HAD WATER LEAK INTO WHAT SHOULD BE A SEALED TAIL LIGHT BAR. THE WATER HAS DESTROYED THE BULBS AND MAKES THAT SIDE OF THE REAR OF THE VEHICLE LESS VISIBLE. THIS VEHICLE HAS NEVER BEEN DAMAGED IN A COLLISION OR BACKED INTO ANYTHING. THERE IS NO RECALL ON THIS DEFECTIVE PART EVEN TOUGH I HAVE SEEN SEVERAL EXAMPLES OF THIS DEFECT ON VARYING YEARS OF THESE DURANGOS.

  10. Exterior lighting, Mar 17, 2019

    THE TAILLIGHT AND BRAKE LIGHT UNIT AT THE REAR OF THE VEHICLE FILLS UP WITH WATER FROM RAIN OR SNOW MELT AND CAUSES THE TAILLIGHT/BRAKE LIGHT TO MALFUNCTION AND ALSO STOP WORKING ALL TOGETHER. THIS HAPPENS WHETHER THE VEHICLE IS SITTING IDLE OR IN MOTION.

  11. Suspension, Exterior lighting, Mar 7, 2019

    WENT OUT TO GET SOMETHING OUT OF THE CAR THAT HAS BEEN PARKED IN THE DRIVEWAY FOR A COUPLE OF DAYS, AFTER A RAIN EVENT AND NOTICED LIFTGATE TRACK LIGHTS GETS WATER INSIDE EVENTUALLY CAUSING AN ELECTRICAL SHORT IN THE RED LED'S IT'S A WHOLE ASSEMBLY WHICH INCLUDES LICENSE PLATE LIGHTS & BACKUP CAMERA, THE PART IS EXPENSIVE AND WARRANTY FOR THIS TYPE OF PART IS UP TO 36,000 MILES. ALSO THERE IS A SQUEAKING NOISE WITH THE SUSPENSION WHILE IN MOTION WHEN YOU GO DOWN OR UP ON A SLOPED AREA (ETC. TURNING IN OR OUT OF A GAS STATION ENTRANCE) DEALERS CANT FIGURE OUT WHY. THESES ARE POSSIBLE SAFETY ISSUES BUT UNKNOWN

  12. Electrical system, Exterior lighting, Mar 1, 2019

    PLEASE ADD TO #11183410. LOST COMPLETE FUNCTIONALITY OF THE CENTER TRACK LIGHT ASSEMBLY TO INCLUDE REVERSE LIGHTS. THIS IS NOW A SAFETY ISSUE!

  13. Electrical system, Exterior lighting, Mar 1, 2019

    PASSENGER SIDE HEADLIGHT ASSEMBLY/RIGHT TURN SIGNAL AND DAY TIME RUNNING LIGHT (STRIP) BOTH "BLINK" WHEN RIGHT TURN SIGNAL IS USED. ISSUE LINKED TO WATER/MOISTURE FOUND IN A COMPARTMENT UNDER THE HOOD AND WAS ADDRESSED BY THE SERVICING DEALERSHIP FEBRUARY 2018 BY DISCONNECTING, CLEANING, AND REASSEMBLING THE MENTIONED COMPARTMENT AND ITS ASSOCIATED ELECTRICAL CONNECTIONS. AS OF FEBRUARY 2019, THE MENTIONED "DUAL BLINKING" RETURNED.

  14. Electrical system, Exterior lighting, Mar 1, 2019

    THE REAR TAILLIGHT OR AS IT'S CALLED THE REAR RACETRACK LIGHT FILLS WITH WATER IN THE LOWER RIGHT AND LEFT CORNERS WHEN IT'S RAINING. THIS HAS CAUSED SOME ELECTRICAL ISSUES AND NOW SOME OF THE LED HAVE SHORTED. VISIBILITY OF MY REAR LIGHTS HAS DECREASED BECAUSE OF THE MOISTURE INSIDE THE TAILLIGHT. ABOVE ISSUE CAN BE VERIFIED VIA THE FOLLOWING LINKS- HTTPS://WWW.DODGEDURANGO.NET/FORUMS/DURANGO-DISCUSSIONS-2014/42937-POLL-WATER-TAIL-LIGHT-2014-A.HTML HTTPS://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/2015/LIGHTS/EXTERIOR_LIGHTING.SHTML

  15. Electrical system, Exterior lighting, Feb 19, 2019

    THE REAR TAILLIGHT OR AS IT'S CALLED THE REAR 'RACETRACK' LIGHT FILLS WITH WATER WHEN IT'S RAINING. THIS HAS CAUSED SOME ELECTRIC ISSUES AND NOW SOME OF THE LED HAVE SHORTED. VISIBILITY OF MY REAR LIGHTS HAS DECREASED BECAUSE OF THE MOISTURE INSIDE THE TAILLIGHT, AND IT'S ONLY MATTER OF TIME BEFORE ALL OF THE REMAINING LED BULBS ARE SHORTED OUT AS WELL.

  16. Exterior lighting, Feb 5, 2019

    TL* THE CONTACT OWNS A 2016 DODGE DURANGO. THE CONTACT STATED THAT WATER ENTERED THE TAIL LIGHTS, WHICH CAUSED THE BULBS TO BURN OUT. THE DEALER (MOORE CHRYSLER INC, 1523 W 3RD AVE, WILLIAMSON, WV 25661) STATED THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET TO HAVE THE LIGHTS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

  17. Exterior lighting, Jan 31, 2019

    REAR TAIL LIGHTS RACE TRACK LIGHT FILLS WITH WATER AND CAUSES ELECTRICAL ISSUES AND TAIL LIGHTS TO GO OUT.

  18. Electrical system, Exterior lighting, Dec 26, 2018

    TAIL LIGHT BAR ACROSS BACK COLLECTS WATER (BAD SEALS). NOW HAS SHORTED OUT AND TAIL LIGHT BAR AND TAG LIGHTS DO NOT WORK. NOT COVERED UNDER MY EXTENDED WARRANTY

  19. Exterior lighting, Oct 18, 2018

    RACE TRACK LIGHT SYSTEM COLLECTING WATER INSIDE THE TAILLIGHT ASSEMBLY AND CAUSING LIGHTS NOT TO WORK

  20. Exterior lighting, Sep 28, 2018

    WATER IS GETTING IN TAIL LIGHT

  21. Exterior lighting, Apr 13, 2018

    VISIBLE MOISTURE AND CONDENSATION INSIDE OF CENTER RACETRACK TAIL LIGHT ASSEMBLY HAS CAUSED LED TAIL LIGHTS TO FLICKER (SHORTING OUT). THIS IS A SAFETY ISSUE AS THE LED TAIL LIGHTS ARE NECESSARY IN ORDER TO SEE THE REAR OF THE VEHICLE AT NIGHTTIME OR DARK DAYS.

  22. Electrical system, Exterior lighting, Apr 5, 2018

    NOTICED WATER IN BOTH SIDES OF TAILLIGHT LENS OF TAILGATE. HAD TRUCK IN FOR OIL CHANGE AT DEALER AND SHOWED SVC MANAGER WATER. REPAIR TECH FOUND "STRESS CRACK" IN TAILLIGHT ASSEMBLY ALLLOWING WATER TO INFILTRATE TAILLLIGHT LENS. SVC MANAGER SAID "STRESS CRACK" COULD BE CAUSED BY CLOSING TAILGATE. THERE IS NO INDICATION OF PHYSICAL DAMAGE, IE.,AS IN TAILGATE BEING HIT OR IN AN ACCIDENT.

  23. Exterior lighting, Mar 25, 2018

    WATER IS POOLING INTO THE TAIL LIGHTS. THE "RACETRACK " SECTION OF THE TAIL LIGHT IS NOW FLICKERING AND STAYING OFF. THE REPLACEMENT IS OVER $1000. THE "RACETRACK" TAIL LIGHT HAS TO BE REPLACED WHICH INCLUDES BACK UP CAMERA. YOU SHOULD BE ABLE TO PURCHASE THOSE COMPONENTS SEPARATELY. I SPENT A LOT OF MONEY FOR A VEHICLE THAT I BELIEVED WOULD BE DEPENDABLE AND NOT GIVE ME SUCH BIZARRE ISSUES. I DON'T KNOW IF THE WATER GETS IN WHILE RIDING DOWN THE ROAD OR WHILE STATIONARY

  24. Exterior lighting, Mar 22, 2018

    WATER POOLING INSIDE OF CENTER RACETRACK TAIL LIGHT ASSEMBLY HAS CAUSED LED LIGHTS TO SHORT OUT.

  25. Exterior lighting, Feb 9, 2018

    WATER CONTINUES TO ENTER THE REAR RACE TRACK TAIL LIGHT AND IS NOT COVERED UNDER WARRANTY. ONCE THE WATER FILLS THE LIGHT THE LED GOES OUT AND MUST BE REPLACED FOR SAFETY (HAS NOT GONE OUT ON MINE YET). MY LIGHTS ARE SEALED AND THERE IS NO DAMAGE TO THEM YET THERE IS WATER ENTERING THE INSIDE OF THE LIGHTS. I AM UNABLE TO SEE IF THE WATER ENTERS THE LIGHTS DURING MOTION OR WHEN STATIONARY.