2016 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 161 owner complaints filed for this model year. This is the 17th highest complaint count among 25 Durango model years with reports.
Of the 2016 reports, 23 involved a crash and 1 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.
A fuel leak in the presence of an ignition source, can increase the risk of a fire.
Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S85.
Campaign 16V814000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Campaign 16V168000 on NHTSA.gov
Representative owner complaints
161 reports, newest first.
Exterior lighting, Dec 1, 2019
WATER LEAKS INTO THE RACETRACK LIGHTING AND POOLS CAUSING BURNOUT OF LED LIGHTING. THIS RESULTS IN REDUCING VISIBILITY OF THE VEHICLE DUE LACK OF LIGHTING AT NIGHT. THIS IS A COMMON ISSUE WITH MULTIPLE DODGE DURANGO'S.
Air bags, Nov 20, 2019, crash
TL* THE CONTACT OWNED A 2016 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT FELL ASLEEP AND CRASHED INTO A UTILITY POLE. THE VEHICLE NOSEDIVED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A FRACTURED BACK. THE CONTACT'S WIFE SUSTAINED THIRD DEGREE BURNS TO THE RIGHT SIDE AND BACK. THE CONTACT'S SON SUSTAINED A WHIPLASH. EVERYONE RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE POLICE TOWED THE VEHICLE TO AN UNKNOWN LOT. THE CONTACT'S INSURANCE COMPANY WAS CONTACTED, SENT OUT AN ADJUSTER, AND DEEMED THE VEHICLE A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.*DT*JB
Seats, Oct 31, 2019
SRS HEADREST DRIVER SIDE TRIGGERED WHILE VEHICLE WAS EMPTY SITTING IN DRIVEWAY. RETAINING CLIPS BROKEN AND DAMAGED. IN PROCESS OF GETTING PLAZA DODGE IN ORANGEBURG SC TO LOOK AT THE PART AND MAKE RECOMMENDATIONS AND THEY ARE GOING TO CONTACT FCA.
Power train, Oct 20, 2019
PARKING AT WALMART PARKING LOT PUT MY CAR ON REVERSE AND THE CAR ROLL FORWARD AND THE SHIFT KNOB WAS BLINKING. THEN PUT THE CAR IN PARK AND THEN REVERSE AND STILL BLINKING AND AT THE SECOND TIME WHEN I PUT IT ON REVERSE IT WORK. THAT THE SECOND TIME THAT SOMETHING LIKE THAT HAPPENED. FIRST AT A RED LIGHT ON A HILL CAR WAS ON DRIVE AND ROLL BACK AND THE SHIFT KNOB WAS BLINK. AND I DID THE SAME THING AT WHEN IT DIDNT GO ON REVERSE. I WHEN TO A DODGE DEALER PAY FOR A DIAGNOSTIC AND THEY DIDN'T FIND ANYTHING THE FIRST TIME THAT HAPPEN.
Exterior lighting, Oct 11, 2019
THIS WINTER WE HAD A LOT OF SNOW. AS THE SNOW MELTED, WATER GOT INTO THE TAILGATE LIGHT ASSEMBLY. NOW THE BOTTOM OF THE LIGHT WERE WATER HAS SETTLED IS OUT. I'VE NOTICED A LOT OF OTHER DURANGO'S. 2016 AND UP WITH THE SAME ISSUE. EITHER ON ONE SIDE OR BOTH LIKE MINES. WHEN I RAISE THE TAILGATE WATER DRAINS OUT BUT NOT COMPLETELY. THERE ARE NO VISIBLE CRACKS IN THE TAILGATE BACKUP LIGHT OR DAMAGE IN ANYWAY. I WAS CURIOUS TO SEE IF ANYONE ELSE HAS REPORTED THIS ISSUE. AS I SAID I NOTICED A LOT OF VEHICLES ON THE ROAD LIKE MINES, WITH THIS PROBLEM THE LIGHT HAS NOT GONE OUT BUT MAY CAUSE AN ELECTRICAL SHORT CREATING ANOTHER PROBLEM OR FAIL WHILE DRIVING RESULTING IN A UNWANTED TICKET. VEHICLE WAS STATIONARY AT THE TIME. AND WHEN I DROVE OFF MY HUSBAND SAW THE TOLD ME. ANY INFO ON WHAT CAUSED THIS WOULD BE HELPFUL. AS I AM NOT SURE IF THE SEALS FAILED TO KEEP THE WATER OR MOISTURE OUT.
Exterior lighting, Sep 23, 2019
THE CENTER TAIL LIGHT HOUSING LEAKED WATER INSIDE AND MADE THE LIGHTS TO SHORT OUT AND QUIT WORKING.
Power train, Aug 13, 2019
WHEN DOWNSHIFTING FROM 2ND TO 1ST GEAR, TRANSMISSION DOES NOT SHIFT SMOOTHLY. EXHIBITS A JOLT FORWARD, ESPECIALLY WHEN COMING TO A FULL STOP. ISSUE OBSERVED FOR SEVERAL MONTHS. ISSUE WAS RAISED TO THE DODGE DEALERSHIP SERVICE TECHNICIANS OVER THE COURSE OF SEVERAL VISITS AFTER EXPERIENCE THE RECURRING ISSUE. VEHICLE HAS BEEN IN SHOP FOR OVER 4 WEEKS, NO RESOLUTION. SERVICE REPS HAVE OBSERVED THE ISSUE AS WELL. SERVICE TECHNICIAN REFERRED TO IT AS "BUMP STOP". IT IS A CONSISTENTLY NOTICEABLE JOLT MOST TIMES WHEN DOWNSHIFTING TO 1ST GEAR, ESPECIALLY ON CITY STREETS WHEN APPROACHING A STOP SIGN OR RED LIGHT.THE TECHNICIANS CONTINUE TO TRY AND RESET THE COMPUTER PROGRAM AND RUN DIAGNOSTICS BUT NOTHING SEEMS TO BE RESOLVING THE ISSUE.
Exterior lighting, Aug 9, 2019
I NOTICED WATER MADE ITS WAY INTO LED TAILLIGHT HOUSING AFTER OPENING LIFT GATE. WATER WAS VISIBLY DRAINING. VEHICLE WAS STATIONARY. AFTER DRAINING WATER BY REMOVING BOLT, THE LED HAS A ROUGHLY 6 INCH DARK SPOT WHERE THE WATER WAS RESTING. ITS A WIDESPREAD ISSUE WITH 2014+ DODGE DURANGOS AND REPLACEMEBT PARTS ARE $1,100.00. A RECALL SHOULD BE ISSUED FOR THIS ISSUE.
Structure, Jul 16, 2019
DOOR SMALL PANEL NEXT TO DOOR HANDLE CAME UNGLUED AND SNAPPED OFF ONTO VEHICLE BEHIND ME AND HIT VEHICLE BEHIND ME. THIS IS A FACTORY DEFECT ON GLUE AND SNAP IN INSERTION, AS PICTURE SHOWS, NOTHING ABRUPTED THIS PART, IT JUST FLEW OFF NEARLY HURTING SOMEONE. I WANT THIS PART REPLACED AS VEHICLE IS ONLY 2 AND A HALF YEARS OLD. PLEASE ADVISE NEXT STEPS .
Exterior lighting, Jul 8, 2019
BOUGHT MY DURANGO USED ON 09/27/2018 WITH 44,500 MILES AND ABOUT 20 DAYS LATER NOTICED WATER IN MY TAIL LIGHT. I CALLED THE DEALER AND THEY SAID THERE IS NO RECALL ON THIS ITEM AND I WOULD HAVE TO PAY FOR A NEW ONE EVEN THOUGH WATER IS GETTING INTO MY TAIL LIGHT THIS DOES NOT SOUND RIGHT NOW 10 MONTHS LATER AND MY RACETRACK LED LIGHT PANEL STOPPED WORKING THIS ITEM NEEDS RECALLED AND DODGE SHOULD BE REPLACING THEM AT NO CHARGE BECAUSE IT'S NOT NORMAL FOR IT TO HAPPEN
Power train, Jul 8, 2019
TRANSMISSION HARD DOWNSHIFT FROM 2ND TO 1ST GEAR AND VEHICLE LURCHES FORWARD WHEN COMING TO A STOP AND FROM 4TH TO 5TH GEAR AT TIMES WHILE UP SHIFTS AT SLOW CRUISING SPEED IT FEELS LIKE IT'S BOGGING BEFORE SHIFTING UP TO 5TH. DOWNSHIFTING 5TH TO 4TH FEELS A CLUNK. BROUGHT IT TO THE DEALER 3 RIVER DODGE IN PITTSBURGH PA WHEN I 1ST BOUGHT IT THEY SAID ALL THE SOFTWARE WAS UP TO DATE AND NOTHING THEY CAN DO FOR ME. THIS SEEMS TO BE A ISSUE BUT I CANNOT GET A RESOLUTION FROM DEALER.I BOUGHT IT SEPTEMBER 27 2018 AND PROBLEM STILL THERE.
Electrical system, Vehicle speed control, Other or unspecified, Jun 28, 2019
'TAKATA RECALL' PROBLEM WHEN SHIFTING, THE CHECK ENGINE LIGHT AND IT SAID THAT THERE IS A PROBLEM WITH THE SENSOR. IT ALWAYS HAPPEN WHENEVER IM RUNNING IN FREEWAY. IT'S LIKE SHIFTING AND WHENEVER I PUT IT ON REVERSE I GET STUCK ON NEUTRAL WHENEVER I SWITCH IT TO DRIVE OR PARK I HAD TO TURN OFF THE CAR TO MAKE IT WORK AGAIN
Suspension, May 30, 2019
I HAVE BEEN WAITING 2 MONTHS FOR A SHOCK FOR A LEASED VEHICLE.
Structure, May 22, 2019
THE EDGE OF THE TAILLIGHTS WHEN THE BACK HATCH IS OPEN ARE EXTREMELY DANGEROUS. THEY ARE SHARP AND I HAVE SEVERELY CUT MYSELF MULTIPLE TIMES
Electrical system, Other or unspecified, Electronic stability control (ESC), May 20, 2019
THE VEHICLE HAS ELECTRICAL ISSUES BATTERY GETS WORN OUT AND AFTER BUYING 2 BATTERIES I DON'T KNOW WHAT ELSE COULD BE IT STALLS WHILE DRIVING NO MATTER THE SPEED IT'S REALLY DANGEROUS I'M SCARED TO DRIVE IT MY WIFE WAS DRIVING IN THE FREEWAY AND IT STALLED ON HER ALMOST MADE HER CRASH IN THE HIGHWAY!!!!!THIS HAS HAPPENED 2 TIMES ALREADY WE ARE JUST NOT DRIVING IT AT ALL
Electrical system, Exterior lighting, May 7, 2019
2016 DODGE DURANGO. THE TAILGATE LIGHTS GETS WATER IN THEM EVERY TIME IS RAINS. THE BULBS BURN OUT AND YOU CAN'T REPLACE THE BULBS YOURSELF. THE ONLY WAY TO FIX THE ISSUE IS PAYING OVER A THOUSAND DOLLARS TO REPLACE THE WHOLE BACK LIGHT.
Electrical system, Exterior lighting, May 3, 2019
WATER POOLING INSIDE THE RACETRACK TAIL LIGHTS.
Electrical system, Exterior lighting, May 3, 2019
WATER POOLING INSIDE THE RACETRACK TAIL LIGHTS, CAUSING THE LIGHTS TO FAIL.
Power train, Apr 22, 2019, crash
TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE THE VEHICLE WAS ENGAGED IN PARK, IT ROLLED BACK AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES WHILE RUNNING AFTER THE VEHICLE AND BRUISED BOTH KNEES. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TAKEN TO TRINITY CHRYSLER DODGE JEEP RAM (1550 W SPRINGFIELD RD, TAYLORVILLE, IL 62568, (217) 824-3377) WHERE THE SHIFT KNOB WAS UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.
Exterior lighting, Apr 18, 2019
TAKATA RECALL THE PROBLEM WITH MY DURANGO IS THE SAME PROBLEM THAT HUNDREDS OF OTHER DURANGO OWNERS ARE HAVING, ITS THE RACE TRACK LIGHT AND THE POOR MANUFACTURING OF THEM. WATER SHOULDN'T BE ABLE TO GET IN TO THEM CAUSING THEM TO BURN OUT. THOSE LIGHT ARE A MAIN PART OF THE RUNNING LIGHTS IN THE DAY AND NIGHT. HERE IN CANADA IT IS ILLEGAL TO NOT HAVE THEM ON AT NIGHT. THERE WOULD BE NO PROBLEMS IF THESE BULBS WERE ACCESSIBLE TO CHANGE, BUT THEIR NOT WHICH MAKES THEM A MANUFACTURED DEFECT. THE DEALER SHOULD BE RESPONSIBLE TO REPLACE OR REPAIR THE ISSUES AT THEIR OWN COST, NOT TELLING CUSTOMERS SORRY LIGHTS AREN'T COVERED UNDER WARRANTY
Other or unspecified, Apr 10, 2019
I CAUGHT STATE FARM AUTO TRYING TO REPLACE MY NEW PARTS WITH ACTUAL JUNKYARD PARTS .. THIS IS AFTER A THEFT IN MY DRIVEWAY OF TIRES AND WHEELS.
Suspension, Apr 9, 2019
TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. COON RAPIDS CHRYSLER DODGE JEEP RAM (10541 WOODCREST DR NW, COON RAPIDS, MN 55433, (763) 290-1011) DIAGNOSED THAT THE REAR SHOCKS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Exterior lighting, Mar 19, 2019
THIS DODGE DURANGO IS A GARAGE KEPT VEHICLE THAT HAS HAD WATER LEAK INTO WHAT SHOULD BE A SEALED TAIL LIGHT BAR. THE WATER HAS DESTROYED THE BULBS AND MAKES THAT SIDE OF THE REAR OF THE VEHICLE LESS VISIBLE. THIS VEHICLE HAS NEVER BEEN DAMAGED IN A COLLISION OR BACKED INTO ANYTHING. THERE IS NO RECALL ON THIS DEFECTIVE PART EVEN TOUGH I HAVE SEEN SEVERAL EXAMPLES OF THIS DEFECT ON VARYING YEARS OF THESE DURANGOS.
Exterior lighting, Mar 17, 2019
THE TAILLIGHT AND BRAKE LIGHT UNIT AT THE REAR OF THE VEHICLE FILLS UP WITH WATER FROM RAIN OR SNOW MELT AND CAUSES THE TAILLIGHT/BRAKE LIGHT TO MALFUNCTION AND ALSO STOP WORKING ALL TOGETHER. THIS HAPPENS WHETHER THE VEHICLE IS SITTING IDLE OR IN MOTION.
Suspension, Exterior lighting, Mar 7, 2019
WENT OUT TO GET SOMETHING OUT OF THE CAR THAT HAS BEEN PARKED IN THE DRIVEWAY FOR A COUPLE OF DAYS, AFTER A RAIN EVENT AND NOTICED LIFTGATE TRACK LIGHTS GETS WATER INSIDE EVENTUALLY CAUSING AN ELECTRICAL SHORT IN THE RED LED'S IT'S A WHOLE ASSEMBLY WHICH INCLUDES LICENSE PLATE LIGHTS & BACKUP CAMERA, THE PART IS EXPENSIVE AND WARRANTY FOR THIS TYPE OF PART IS UP TO 36,000 MILES. ALSO THERE IS A SQUEAKING NOISE WITH THE SUSPENSION WHILE IN MOTION WHEN YOU GO DOWN OR UP ON A SLOPED AREA (ETC. TURNING IN OR OUT OF A GAS STATION ENTRANCE) DEALERS CANT FIGURE OUT WHY. THESES ARE POSSIBLE SAFETY ISSUES BUT UNKNOWN