2017 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 211 owner complaints filed for this model year. This is the 15th highest complaint count among 25 Durango model years with reports.
Of the 2017 reports, 9 involved a crash and 2 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, axle assembly, axle shaftAug 31, 2017
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Durango vehicles. The vehicles may have been assembled with rear axle halfshafts that are too short.
If a halfshaft is too short, it may disengage from the differential causing a loss of drive and increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace both halfshafts, free of charge. The recall began on September 18, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T55.
Campaign 17V541000 on NHTSA.gov
Representative owner complaints: exterior lighting
79 reports, newest first. Show all
Exterior lighting, Aug 25, 2020
THE RACE TRACK TAIL LIGHT HAS WATER IN IT AND CONDENSATION. THE LED LIGHTS SHORT IT OUT WHILE DRIVING AND ALMOST CAUSED AND ACCIDENT. GOT STOP BY THE COPS BECAUSE IN HIS WORDS MY LIGHTS KEEP FLICKERING IS A QUALITY CHECK DEFECT.THERES A WHOLE COMMUNITY GOING TROUGH THIS PROBLEM WE NEED A SOLUTION. THIS HAPPENS IF THE TRUCK IS STOP OR MOVING GETS WATER INSIDE THE RACE TRACK TAILED LIGHTS.WE GETTING A HURRICANE HERE IN TEXAS SO MUCH WATER MY HOUSE MIGHT NOT FLOOD BUT MY LIGHTS WILL.
Electrical system, Exterior lighting, Jul 12, 2020
WATER POOLING IN TAILLIGHTS CAUSING CORROSION TO LED'S AND BURNING THEM OUT - CAN LEAD TO SHORT CIRCUIT AND POSSIBLE FIRE.
Exterior lighting, Jul 3, 2020
WATER ENTERED TAILGATE LIGHT HOUSING AND POOLED UP OVER TIME. THIS CAUSED SOME OF THE LIGHTS TO GO OUT. THE DURANGO HAS LESS THAN 35,000 MILES AND DUE TO IT COMING FROM CANADA THERE IS NO FACTORY COVERAGE. SEEMS AFTER LITTLE RESEARCH IT IS A VERY COMMON PROBLEM AND VERY COSTLY TO OWNERS. TO THE TUNE OF $1200 AND UP FOR DEALERSHIP REPLACEMENT AND LABOR. *TR
Exterior lighting, Jun 20, 2020
THE DRIVER SIDE HEADLIGHT WENT OUT. MY CAR WAS STILL UNDER WARRANTY SO I TOOK IT IN FOR SERVICE. THEY INFORMED ME THAT THE WHOLE HEADLIGHT ASSEMBLY HAD TO BE REPLACED BECAUSE THE BALLEST WAS BAD WHICH CAUSED THE BULB TO BLOW. WITHIN TWO OR THREE WEEKS THE PASSENGER SIDE ONE WENT OUT AND WAS TOLD THE SAME THING. THE CAR WASN'T UNDER THE MANUFACTURE WARRANTY AT THAT POINT SO ENDED UP COSTING ME MONEY TO REPLACE IT. THIS IS CLEARLY A FAULT IN THE DESIGN BECAUSE THERE WAS ANOTHER CUSTOMER THERE THAT HAD THE VERY SAME ISSUE. BOTH LIGHTS WHEN YOU STARTED THE CAR THE LIGHT WOULD FLASH ON AND THEN AFTER STARTING TO DRIVE THE LIGHT WOULD THEN GO OUT. *TR
Exterior lighting, Apr 17, 2020
DRIVER SIDE HEAD LAMP REPEATEDLY FAILS AND BURNS OUT AFFECTION NIGHT TIME DRIVING VISIBILITY. WHEN EACH AND EVERY BULB IS REPLACED IT HAS BURNED TERMINALS CAUSING LIGHT BULB TO SHORT OUT. NOT ONLY IS THIS EXPENSIVE TO REPLACE EVERY 3 TO 4 WEEKS, IT IS UNSAFE TO OPERATE THE VEHICLE WITH LOW VISIBILITY AT NIGHT. IT ALSO, MAKES MY VEHICLE LESS VISIBLE TO ONCOMING DRIVERS. IN ADDITION, IT IS CAUSING UNDO DISTRESS BEING CONSTANTLY PULLED OVER BY LAW ENFORCEMENT AND BEING EITHER FINED OR WARNED FOR DRIVING ILLEGALLY WITH ONE HEAD LAMP I HAVE SEEN ON YOU TUBE AND OTHER OUTLETS ON LINE THAT THIS IS A TYPICAL PROBLEM FOR THIS MAKE AND MODEL OF VEHICLE.
Exterior lighting, Mar 26, 2020
WATER POOLING INSIDE THE RACETRACK TAILLIGHTS, DECKLID AREA. LIGHTS SEEM TO NOT BE WATERPROOF OR WATERTIGHT.
Exterior lighting, Mar 12, 2020
MY LEFT TURNING SIGNAL KEPT GOING OUT AND COMING BACK ON. THEN I NOTICED IT WAS EFFECTING THE HEAD LIGHTS. IT SEEM LIKE SOMETHING IS LOOSE BECAUSE SOMETIMES IF I HIT A BOMP THEY START WORKING NORMAL AGAIN. NOW BOTH HEAD LIGHTS ARE OUT AND THE BULBS ARE FINE.
Exterior lighting, Mar 2, 2020
WATER COLLECTED IN THE REAR LIGHT BAR HOUSING CAUSING THE LIGHTS ON EACH LOWER CORNER OF THE HOUSING TO BURN OUT.
Exterior lighting, Feb 3, 2020
WITH IN THE PAST 8 MONTHS AND STARTING AT 38,000 MILES THE LED RACING TAIL LIGHTS ON THE PASSENGER SIDE HAS AN 8" INCH BURNT OUT SPOT AND NOW THE LEFT DRIVERS SIDE HAS THE SAME ISSUE.
Exterior lighting, Jan 24, 2020
TAIL LIGHT HAS WATER IN THEM. WEATHER CAUSES WATER TO FREEZE AND DAMAGE LIGHTS. MAKES IT HARD TO SEE WHEN BRAKING AT NIGHT.
Exterior lighting, Jan 21, 2020
I NOTICED THAT THE FRONT LEFT TURN SIGNAL QUIT WORKING. I ASSUMED IT WAS A BURNT-OUT BULB. IN SEARCHING ON THE INTERNET FOR A "HOW-TO" FOR REPLACING THIS BULB (IT'S IN PRETTY CRAMPED QUARTERS), I FOUND THAT IT WAS COMMON FOR THE TURN SIGNALS TO WORK INTERMITTENTLY FOR THIS VEHICLE AND SEVERAL MODEL YEARS BEFORE AND AFTER IT. FURTHER, THERE WAS A DIAGNOSIS OF BURNT CONTACTS THAT WERE THE CULPRIT. IN REMOVING THE BULB, IT APPEARED TO BE NOT BURNT OUT, BUT THE CONTACT WAS BURNT. I REPLACED IT AND THE NEXT DAY IT FAILED TO WORK AGAIN. NOW IT AND THE OTHER ONE WORK INTERMITTENTLY. IN REMOVING THEM, I FIND THAT THE CONTACT IN THE RECEPTACLE IS ALSO BURNT. I FEEL THAT THIS IS A PREVALENT PROBLEM ON THIS VEHICLE MODEL (GIVEN THE INTERNET COMPLAINTS), AND THAT THIS IS A SAFETY ISSUE. FURTHER, I AM REQUIRED (FOR SAFETY REASONS) TO HAVE FUNCTIONING TURN SIGNALS ON THIS VEHICLE. I CONTACTED THE DEALER AND THEY CLAIM THAT THERE ARE NO OUTSTANDING RECALLS ON THIS VEHICLE. BEYOND THAT THEY REFUSED TO COMMIT TO WHETHER THIS WAS A KNOWN PROBLEM OR IF THERE WAS A KNOWN SOLUTION.
Exterior lighting, Jan 19, 2020
I NOTICED WATER GETTING INTO THE MIDDLE LED RACE TRACK LIGHTING. THE MIDDLE LED LIGHT IS ALREADY OUT BECAUSE OF THIS. I BELIEVE THE HOUSING IS A FACTORY DEFECT, MY TRUCK ONLY HAS 40,000 AND THIS IS ALREADY HAPPENING. EXTENDED WARRENTY WONT COVER THIS BECAUSE OF "CONDENSATION."
Exterior lighting, Jan 13, 2020
TL* THE CONTACT OWNS A 2017 DODGE DURANGO R/T AWD. THE CONTACT STATED THAT THE RACE TRACK LIGHTS WERE BURNED OUT BY WATER. THE VEHICLE HAD NOT BEEN SEEN AT THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE EXTENDED WARRANTIES EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Exterior lighting, Jan 13, 2020
WATER IS GETTING IN THE TAIL LIGHTS AND CAUSING THE LIGHTS TO GO OUT.
Exterior lighting, Jan 10, 2020
BUENAS TARDES, LA LUZ QUE VA EN LA PUERTA TRASERA DEL BAL, AUNQUE NO ESTA ROTA, PRESENTA FILTRACIN DE AGUA, Y YA DEJARON DE ILUMINAR ALGUNOS LED. MI NOMBRE ES [XXX], ESTOY EN BOGOTA COLOMBIA, EMAIL [XXX], EL VEHCULO TIENE 36.000 KM, Y EL CONCESIONARIO, LA NICA SOLUCIN QUE DA ES CAMBIARLA PERO NO DAN GARANTA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Exterior lighting, Dec 26, 2019
WATER COLLECTS IN THE REAR TAIL LIGHT ASSEMBLY (THE ONE ACROSS THE TAILGATE WITH THE BACK-UP CAMERA). SO BAD, SOME LAMPS HAVE BLOWN OUT ON THE LOWER RIGHT OF THE ASSEMBLY. IT ONLY DRAINS OUT WHEN REMOVING A.BOLT ON EACH SIDE, BUT WITHIN A FEW WEEKS, THE WATER RETURNS.
Exterior lighting, Oct 31, 2019
I DID MY OWN INVESTIGATION AND I FOUND OUT THAT ALMOST EVERY DODGE DURANGO 2017 HAS A PROBLEM ON THE LEFT FRONT TURN LIGHT SWITCH. IT IS AN ELECTRICAL PROBLEM, IT DOESN'T MATTER IF YOU CHANGE THE BULB SEVERAL TIMES
Exterior lighting, Oct 29, 2019
THIS DESCRIPTION OF THE INCIDENT HAS HAPPENED NUMEROUS TIMES. WHEN THE VEHICLE IS STATIONARY I GO TO THE REAR OF THE VEHICLE AND OPEN UP THE BACK HATCH. ONCE IT IS OPEN ON SEVERAL OCCASIONS I HAVE CUT MY UPPER ARM/FOREARM AT THE POINT WHERE THE REAR TAILLIGHTS ARE SEPARATED. I HAVE FELT THE AREA AND HAD FAMILY AND FRIENDS DO THE SAME. THEY ALL AGREE IT IS VERY SHARP AND HAZARDOUS.
Electrical system, Exterior lighting, Oct 3, 2019
FRONT DRIVER SIDE TURN SIGNAL INTERMITTENTLY STOPPED WORKING A COUPLE MONTHS AGO. IT EVENTUALLY STAYED OUT. THINKING THE BULB WAS BAD, BOTH FRONT TURN SIGNAL BULBS WERE REPLACED WITH LEDS. A FEW DAYS AGO, THE ISSUE RESURFACED AND CONTINUES TO INTERMITTENTLY WORK. THIS HAPPENS RANDOMLY WHILE MOVING OR STATIONARY. I HAVE SEEN OTHERS POST OF THIS SAME ISSUE AND I FEEL IT IS A SAFETY ISSUE AND SHOULD BE RECALLED FOR REPAIR AT NO OWNERS EXPENSE.
Electrical system, Exterior lighting, Structure, Sep 24, 2019, crash
DEER WAS STRUCK BY VEHICLE WHILE TRAVELING ABOUT 50 MILES PER HOUR ON A CITY ROAD. SEVERE DAMAGE TO FRONT DRIVER SIDE TO INCLUDE UNDERCARRIAGE AND ELECTRICAL PARTS. AIR BAGS DID NOT DEPLOY AND I FEEL LIKE THEY SHOULD HAVE. I WAS INFORMED BY THE TOW TRUCK DRIVER THAT THE AIRBAG SENSORS WERE DESTROYED AND THE BAG SHOULD HAVE GONE OFF.
Exterior lighting, Aug 27, 2019
THE REAR RACE TRACK LIGHT HAS HAD WATER IN IT FOR MONTHS AND HAS NOW SHORTED OUT PART OF THE LIGHT. WHEN I BOUGHT THE VEHICLE USED THEY SAID THAT WAS NORMAL AND WILL DRAIN ON IT'S OWN. NOW THAT THE WARRENTY IS UP THEY WILL NOT COVER IT.
Electrical system, Exterior lighting, Jul 4, 2019
THE TURN SIGNAL STOPPED WORKING FOR A FEW DAYS; THEN IT STARTED BACK WORKING FOR ABOUT A WEEK. THE FIRST TIME IT HAPPENED I WAS STATIONARY AT A LIGHT WAITING TO TURN. THEN IT STOPPED WORKING AGAIN, SO I TOOK MY VEHICLE IN TO GET IT FIXED. THE FRONT PART OF MY AIR CONDITIONING STOPPED WORKING ON NUMEROUS OCCASIONS. IT STOPS, THEN I DRIVE AND HAPPEN TO HIT UNEVEN ROAD AND IT WOULD JUMP BACK ON. AT THE MOMENT IT IS NOT WORKING. THE FRONT SECTION OF THE AIR CONDITIONING BREAKS DOWN OUT OF NOWHERE, BUT THIS HAS NEVER HAPPENED TO THE BACK PORTION OF MY AIR CONDITIONING. THIS OCCURRENCE HAPPENS WHEN STATIONARY, OR WHEN THE VEHICLE IS IN MOTION.
Exterior lighting, Feb 28, 2019
ON MY 2017 DODGE DURANGO RT AT 37,000 MILES I NOTICED WHEN RAINING WATER ENTERS THE CENTER RACING LIGHTS (SPECIFICALLY ON THE RIGHT SIDE) AND POOLS INSIDE SHORTING THE LIGHTS SO THEY DON'T WORK ANYMORE. CONDENSATION COLLECTS IN SEVERAL AREAS BECAUSE OF THE POOLING WATER.
Exterior lighting, Feb 26, 2019
TL* THE CONTACT OWNS A 2017 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE LIFTGATE LIGHTS FLICKERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. DUROCHER AUTO SALES (4651 U.S. 9, PLATTSBURGH, NY 12901, (518) 563-3587) DIAGNOSED THAT THE LIFTGATE LIGHTS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Exterior lighting, Dec 19, 2018
MY VEHICLE HAS BELOW 11,000 MILES AND HAS WATER POOLED IN THE BACKUP LAMP ASSEMBLY (RACETRACK LIGHT) IN THE REAR OF THE VEHICLE. THIS IS CAUSING THE LED'S TO FLICKER AND SHORT OUT AT RANDOM. THIS ASSEMBLY IS ALSO THE CENTER BRAKE LIGHT FOR THE VEHICLE. WITHOUT BEING CORRECTED THIS ISSUE WILL LEAD TO THE ENTIRE ASSEMBLY TO FAIL.