2017 Dodge Durango

Problems, recalls and owner-reported issues

Exterior lighting is the leading concern among 211 owner complaints filed for this model year. This is the 15th highest complaint count among 25 Durango model years with reports.

Complaints by model year
  1. 211

Of the 2017 reports, 9 involved a crash and 2 involved a fire. 10 people were injured.

Primary concernExterior lighting79 reports · 37% of complaints
Owner complaints211Filed with NHTSA
Recall relationship2 safety recallsNHTSA campaign records

What owners report most often

  1. Exterior lighting79
  2. Electrical system61
  3. Engine28
  4. Power train23
  5. Other or unspecified21
  6. Fuel/propulsion system16
  7. Steering11
  8. Seats10

Recalls and investigations

  1. Electrical system, wiringMay 17, 2018

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Campaign 18V332000 on NHTSA.gov

  2. Power train, axle assembly, axle shaftAug 31, 2017

    Chrysler (FCA US LLC) is recalling certain 2017 Dodge Durango vehicles. The vehicles may have been assembled with rear axle halfshafts that are too short.

    If a halfshaft is too short, it may disengage from the differential causing a loss of drive and increasing the risk of a crash.

    Chrysler has notified owners, and dealers will replace both halfshafts, free of charge. The recall began on September 18, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T55.

    Campaign 17V541000 on NHTSA.gov

Representative owner complaints: exterior lighting

79 reports, newest first. Show all

  1. Exterior lighting, Dec 19, 2018

    WATER COLLECTING IN LIFT GATE RACETRACK TAIL LIGHT.

  2. Exterior lighting, Mar 9, 2018

    DURING RAIN OR WASHING, WATER COLLECTS IN THE REAR BACKUP LIGHT ASSEMBLY CAUSING CONDENSATION INSIDE THE ASSEMBLY.

  3. Exterior lighting, Jan 14, 2018

    BOUGHT THE VEHICLE BRAND NEW HAS A LITTLE OVER 10,000 MILES ON IT NOW, STARTED NOTICING STANDING WATER IN THE RACETRACK (BACK GATE) LED LIGHTS TOOK IT TO THE DEALERSHIP TO FIND OUT WHY WATER WAS GETTING IN THEY INFORMED ME THE BRAKE LIGHT HAD A CRACK WHICH I THOUGHT WAS A SEAM (WHERE THE 2 PARTS MET) IT IS A STRAIGHT LINE DOWN, VEHICLE HAS NEVER BEEN IN A ACCIDENT OR DAMAGED, SO THE BRAKE LIGHT CRACKED IN ITS OWN. AFTER A LITTLE RESEARCH I FOUND OUT THIS IS VERY COMMON AND DON'T UNDERSTAND HOW THIS CAN BE SAFE SINCE WATER IS GETTING INTO SOMETHING ELECTRICAL AND CAUSING LED BRAKE LIGHTS TO FAIL OR BURN OUT.

  4. Exterior lighting, Sep 8, 2017

    I RENTED 2017 DODGE DURANGO GT I HAVE THE TAILGATE OPEN AND THEN GRABBED BOTTLE CASE OF WATER I WAKE CLOSER TO THE TAILLIGHTS I CUT WITH THAT ,TAILLIGHTS HAVE PIECE OF THE TAILLIGHTS POINTING OUT IS DANGEROUS FILL LIKE A BLADE IF A CHILD GET CLOSER SOMETHING BAD GET I HAVE PIC FROM MY INJURY AND THE PLACE ON THE TAILLIGHTS