2016 Ducati Multistrada 1200S
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 4 owner complaints filed for this model year. This is the highest complaint count among 2 Multistrada 1200S model years with reports.
What owners report most often
Recalls and investigations
Structure, motorcycle, kickstand/center standOct 9, 2015
Ducati North America (Ducati) is recalling certain model year 2015-2016 Multistrada 1200 and 1200 S motorcycles manufactured December 1, 2014, to June 11, 2015. In the affected vehicles, the side-stand may break, due to an incorrect length of the side-stand support tube.
If the side-stand breaks, the motorcyle would fall over, increasing the risk of injury to the rider and/or the passenger.
Ducati will notify owners, and dealers will replace the side-stand support tubes, as necessary, free of charge. The recall began on November 5, 2015. Owners may contact Ducati customer service at 1-800-231-6696. The recall number for this recall is RCL-15-003.
Campaign 15V637000 on NHTSA.gov
Representative owner complaints: electrical system
1 report, newest first. Show all
Electrical system, Jul 26, 2019
FOR THE LAST 6 MONTHS MY 2016 MULTISTRADA FUEL GAUGE SHOWS THE FUEL TANK AS EMPTY REGARDLESS OF ACTUAL FUEL LEVEL. OCCASIONALLY IT WILL SHOW A QUANTITY, BUT THE QUANTITY IS NOT CORRECT (SHOWS FULL WITH A HALF TANK OF FUEL, OR SHOWS 2/3 EMPTY IMMEDIATE AFTER FILLING UP). AFTER A FEW MINUTES, IT WILL REVERT BACK TO SHOWING EMPTY. THE BEHAVIOR IS CONSTANT, AND NOT AFFECTED BY FUEL LEVEL, TEMPERATURE, OR OTHER FACTORS. WITHOUT THE GAUGE, THERE IS NO INDICATION WHEN FUEL LEVEL IS LOW. THE LOW-FUEL WARINING LIGHT IS ILLUMINATED CONSTANTLY. DUCATI MULTISTRADAS FROM MY2015 ON (AS WELL AS THE DUCATI DIAVEL AND XDIAVEL) HAVE A WELL KNOWN, REPETITIVE FAILURE OF THE FUEL SENDER CAUSING AN EMPTY INDICATION. THIS HAS OCCURRED WITH THOUSANDS OF MULTISTRADAS AND DIAVELS, AND IT A TOPIC OF MUCH CONSTERNATION IN THE DUCATI COMMUNITY. DUCATI IS ON AT LEAST THE FIFTH REVISION OF THE SENDER, BUT IS REFUSING TO REPLACE DEFECTIVE UNITS ON MOTORCYCLES OUT OF WARRANTY. MANY OWNERS HAVE HAD THE SENDER REPLACED MULTIPLE TIMES UNDER WARRANTY, FOLLOWED BY FAILURE AFTER WARRANTY EXPIRATION, WITH DUCATI REFUSING TO REPAIR THEM FURTHER. DUE TO THE CRITICALITY OF FUEL GAUGE FUNCTION, THIS SHOULD BE ELEVATED TO A RECALL TO FORCE DUCATI TO DESIGN A PERMANENT FIX, AND THEN REPLACE THE DEFECTIVE UNITS. THEY HAVE CONTINUED TO SELL NEW MOTORCYCLES WITH A KNOWN DEFECTIVE SENDER, AND SIMPLY REFUSE TO ADDRESS IT AFTER THE WARRANTY ENDS.