2021 Harley-Davidson RA1250
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 9 owner complaints filed for this model year. This is the 2nd highest complaint count among 3 RA1250 model years with reports.
What owners report most often
Recalls and investigations
Electrical system, instrument cluster/panelJan 25, 2022
Harley Davidson Motor Company (Harley-Davidson) is recalling certain 2021 Pan America 1250S (RA1250S), Pan America 1250 (RA1250), and Sportster S (RH1250S) motorcycles. The instrument cluster module may not display the speedometer and neutral indicator at start-up when the module is below freezing temperatures. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 123, "Motorcycle Controls and Displays."
Operating a motorcycle without a visible speedometer or neutral indicator may increase the risk of a crash.
Dealers will update the instrument cluster module software, free of charge. Owner notification letters were mailed February 8, 2022. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0631.
Campaign 22V030000 on NHTSA.gov
Representative owner complaints: vehicle speed control
2 reports, newest first. Show all
Electrical system, Vehicle speed control, Fuel/propulsion system, Jan 31, 2024
What component or system failed or malfunctioned, and is it available for inspection upon request? the electronics of the motorcycle malfunction with many (more than 10) DTCs. Yes its available for inspection. How was your safety or the safety of others put at risk? I am at risk when the this happens because the motorcycles throttle no longer responds to inputs. The engine will continue to run bu the throttle does not work. Very dangerous to have a motorcycle in traffic that stops working. Has the problem been reproduced or confirmed by a dealer or independent service center? yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes. This problem has been continuous for 2.5 years (since the motorcycle was brand new).
Electrical system, Vehicle speed control, Engine, Jul 24, 2022
While riding this motorcycle, I stopped for gas and then went to restart the motorcycle and the starter just "screeched" rather that starting the engine. On second attempt, the bike started however the normal idle RPMs of around 1200 went up to 4000 and would not drop back to normal RPM. (I have had this bike take as many as 4 start attempts, twice while stuck in busy intersections and previously reported to NHTSA the failure to start at busy intersections as a safety concern, This complaint is for a second/different safety concern.) Following the restart on the second attempt, and the RPMs around 4000, warning lights and the check engine light would not go out, which has been a common occurrence with this model motorcycle. The motorcycle then went into "limp Mode" whereas it would not exceed 20-30 MPH (slower on hills) on the ride home and to the dealer for another repair attempt. The safety risk is that while riding the motorcycle home at 20-30 MPH, other traffic is swerving around and passing at 40-50-60 MPH, creating a hazard for the rider. In addition, the 4000 RPM idle makes control of the motorcycle more difficult when stopping and starting.