2015 Harley-Davidson XG500
Problems, recalls and owner-reported issues
Fuel/propulsion system is the leading concern among 11 owner complaints filed for this model year. This is the highest complaint count among 3 XG500 model years with reports.
Of the 2015 reports, 3 involved a crash. 3 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpJul 29, 2015
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2015 XG500 motorcycles manufactured January 20, 2014, to July 7, 2015, and XG750 motorcycles manufactured May 12, 2014, to July 7, 2015. The fuel pump modules on these motorcycles have a poor seal at the fuel pump inlet.
If there is a poor seal at the fuel pump inlet it can cause interruption to the fuel supply, possibly causing a brief hesitation with the abrupt restoration of power. This abrupt restoration of power can lead to loss of control, increasing the risk of a crash.
Harley-Davidson will notify owners, and dealers will install a new fuel pump assembly, free of charge. The recall began on August 21, 2015. Owners may contact Harley-Davidson customer service at 1-414-343-4056. Harley-Davidson's number for this recall is 0167.
Campaign 15V474000 on NHTSA.gov
Exterior lightingApr 13, 2015
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2015 XG500 motorcycles manufactured January 28, 2014, to March 9, 2015, and 2015 XG750 motorcycles manufactured May 12, 2014, to March 9, 2015. The affected motorcycles may have been manufactured without a rear reflector assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
If the motorcycle is missing the rear reflector it can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
Harley-Davidson will notify owners, and dealers will install a rear reflector assembly, free of charge. The recall began on April 29, 2015. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0620.
Campaign 15V217000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, filler pipe and capSep 5, 2014
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2015 XG500 and XG750 motorcycles manufactured June 11, 2014, to August 14, 2014. The fuel tank filler neck may be insufficiently flat, preventing the fuel cap from sealing properly.
If the fuel cap doesn't properly seal, fuel may leak, increasing the risk of a vehicle fire.
Harley-Davidson will notify owners, and dealers will inspect the motorcycle and test to see if fuel can leak from under the fuel cap. Any motorcycle that leaks fuel from under the fuel cap will have its gas tanked replaced, free of charge. The recall began in late September 2014. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0161.
Campaign 14V536000 on NHTSA.gov
Representative owner complaints: power train
2 reports, newest first. Show all
Power train, May 7, 2019
THIS IS THE THIRD TIME MY BIKE HAS BEEN IN THE SHOP SINCE AUGUST 2019. ON MAY 8, 2019, IT HAS BEEN BACK IN THE SHOP FOR SIX WEEK. THE FIRST TIME IT BROKE DOWN IN WAS IN THE SHOP FOR 6 WEEKS. I'M BEING TOLD THE OUTPUT SHAFT IS BEING REDESIGNED. WHEN YOU'RE GOING THOUGHT THE GEARS THE OUTPUT SHAFT BREAKS. YOU DON'T EVEN GET THOUGH THE 6 GEARS. THEN BIKE LOSES ALL POWER TRAIN ONCE THE OUTPUT SHALL. THIS IS VERY DANGEROUS WHEN YOU ARE IN TRAFFIC. YOU HAVE TO FIND A SAFE PLACE TO COAST TO THE SIDE OF THE ROAD. THIS IS THE THIRD TIME IT'S BEEN IN THE FOR THE SAME THING. FIRST TIME AUGUST 27, 2018. SECOND TIME OCTOBER 24, 2018. TOOK MY BIKE IN FOR THEM TO CHECK THE OUTPUT SHAFT AND BOLT. THIRD TIME MARCH 25, 2019.
Power train, Other or unspecified, Fuel/propulsion system, Sep 26, 2015
I BROUGHT MY XG500 TO A HARLEY DAVIDSON DEALER TO FIX A RECALL ON THE FUEL PUMP. AFTER AN ESTIMATED 100 MILES, THE BIKE SUDDENLY LOST ALL POWER TO THE BACK WHEEL WHILE I WAS DRIVING ON THE HIGHWAY AT ABOUT 65MPH. THE THROTTLE WOULD REV UP THE ENGINE, BUT IT WASN'T MAKING ME MOVE. THIS PUT ME IN A VERY UNSAFE PREDICAMENT AND I HAD TO ROLL ACROSS LANES OF TRAFFIC WHILE DECELERATING.