2015 Harley-Davidson XG500
Problems, recalls and owner-reported issues
Fuel/propulsion system is the leading concern among 11 owner complaints filed for this model year. This is the highest complaint count among 3 XG500 model years with reports.
Of the 2015 reports, 3 involved a crash. 3 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpJul 29, 2015
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2015 XG500 motorcycles manufactured January 20, 2014, to July 7, 2015, and XG750 motorcycles manufactured May 12, 2014, to July 7, 2015. The fuel pump modules on these motorcycles have a poor seal at the fuel pump inlet.
If there is a poor seal at the fuel pump inlet it can cause interruption to the fuel supply, possibly causing a brief hesitation with the abrupt restoration of power. This abrupt restoration of power can lead to loss of control, increasing the risk of a crash.
Harley-Davidson will notify owners, and dealers will install a new fuel pump assembly, free of charge. The recall began on August 21, 2015. Owners may contact Harley-Davidson customer service at 1-414-343-4056. Harley-Davidson's number for this recall is 0167.
Campaign 15V474000 on NHTSA.gov
Exterior lightingApr 13, 2015
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2015 XG500 motorcycles manufactured January 28, 2014, to March 9, 2015, and 2015 XG750 motorcycles manufactured May 12, 2014, to March 9, 2015. The affected motorcycles may have been manufactured without a rear reflector assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
If the motorcycle is missing the rear reflector it can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
Harley-Davidson will notify owners, and dealers will install a rear reflector assembly, free of charge. The recall began on April 29, 2015. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0620.
Campaign 15V217000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, filler pipe and capSep 5, 2014
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2015 XG500 and XG750 motorcycles manufactured June 11, 2014, to August 14, 2014. The fuel tank filler neck may be insufficiently flat, preventing the fuel cap from sealing properly.
If the fuel cap doesn't properly seal, fuel may leak, increasing the risk of a vehicle fire.
Harley-Davidson will notify owners, and dealers will inspect the motorcycle and test to see if fuel can leak from under the fuel cap. Any motorcycle that leaks fuel from under the fuel cap will have its gas tanked replaced, free of charge. The recall began in late September 2014. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0161.
Campaign 14V536000 on NHTSA.gov
Representative owner complaints: other or unspecified
2 reports, newest first. Show all
Power train, Other or unspecified, Fuel/propulsion system, Sep 26, 2015
I BROUGHT MY XG500 TO A HARLEY DAVIDSON DEALER TO FIX A RECALL ON THE FUEL PUMP. AFTER AN ESTIMATED 100 MILES, THE BIKE SUDDENLY LOST ALL POWER TO THE BACK WHEEL WHILE I WAS DRIVING ON THE HIGHWAY AT ABOUT 65MPH. THE THROTTLE WOULD REV UP THE ENGINE, BUT IT WASN'T MAKING ME MOVE. THIS PUT ME IN A VERY UNSAFE PREDICAMENT AND I HAD TO ROLL ACROSS LANES OF TRAFFIC WHILE DECELERATING.
Vehicle speed control, Other or unspecified, Engine, Jul 31, 2015
JULY 3, 2015 - IT STALLED TWICE WHILE SITTING COMPLETELY STOPPED AT STOP SIGNS WITH THE CLUTCH FULLY PULLED IN. IT IDLED LOW AND THEN COMPLETELY DIED. RESTARTING THE BIKE, I WAS ABLE TO GET IT MOVING WITH QUITE A BIT OF LEAPING AND LAGGING AND THE ENGINE SPUTTERING. ONCE UP AND THROUGH 1ST AND 2ND GEAR (SPUTTERING LIKE IF WAS MISSING FUEL) IT SEEMED TO SUDDENLY ENGAGE AND WAS OK. I COMPENSATED FOR THE LAGGING, BUT IT KEPT JUMPING AS IF SUDDENLY CATCHING WITHOUT PRESSURE ON THE THROTTLE INCREASING. IT DID THIS MOSTLY AT LOWER SPEEDS AT FIRST, BUT ALSO LEAPS WHEN AT HIGHER SPEEDS (45-55MPH) ON RURAL ROADS - AGAIN, JUMPING INTO THE HIGHER SPEED SUDDENLY AND WITHOUT AN INCREASE ON THE THROTTLE. ON JULY 18, 2015, THE BIKE JUMPED WHILE TAKING A TURN FROM ONE STREET ONTO ANOTHER, STARTLING ME AND CAUSING ME TO VEER FROM MY LANE AND LEFT OF CENTER, NEARLY TAKING ME OFF THE ROAD AS IT CONTINUED TO JUMP AND SPUTTER. I CORRECTED MY POSITION AND MARKED IT UP TO THE BIKE STILL NEEDING TO BE "BROKEN IN". JULY 31, 2015 - WHILE NORMAL SHIFTING AND INCREASING SPEEDS TO MATCH THE SPEED LIMIT, MY BIKE ACCELERATED TO A OF 40MPH BEFORE JUMPING, THE ENGINE LIGHT BRIEFLY FLICKERING ON AND THEN OFF A FEW TIMES, AND LOSING THROTTLE POWER. I TURNED THE BIKE OFF AND CHECKED THE CLUTCH, OIL, AND INDICATORS BEFORE RESTARTING, REVVING THE ENGINE AND REENTERING THE ROADWAY. THE ENGINE LIGHT DID NOT COME BACK ON PRIOR TO REENTERING. ONCE ON THE ROAD AND BACK UP TO 40MPH, THE BIKE JUMPED AGAIN, ENGINE LIGHT FLICKERED OF AND ON 4 TIMES AND REMAINED OFF. RETURN TRIP WAS SIMILAR.