2020 Honda Civic
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 225 owner complaints filed for this model year. This is the 21st highest complaint count among 26 Civic model years with reports.
Of the 2020 reports, 15 involved a crash and 1 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Air bags, sensor, occupant classification, front passengerMay 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Air bags that deploy unintentionally during a crash increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Campaign 26V332000 on NHTSA.gov
Air bags, sensor, occupant classification, front passengerFeb 1, 2024
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
An air bag that deploys unintentionally during a crash can increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Campaign 24V064000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderJun 29, 2023
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
Campaign 23V458000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpMar 25, 2021
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Campaign 21V215000 on NHTSA.gov
Representative owner complaints
225 reports, newest first.
Power train, May 14, 2021
THE CONTACT OWNS A 2020 HONDA CIVIC. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE MANUAL CLUTCH FAILED TO ALLOW THE VEHICLE TO SHIFT ABOVE 2ND GEAR WHILE ENTERING THE HIGHWAY. THE CONTACT REVVED THE ENGINE HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THOUSAND OAKS HONDA (3925 AUTO MALL DR, THOUSAND OAKS, CA 91362, (805) 601-7301) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FLYWHEEL INSIDE THE CLUTCH WAS DAMAGED HOWEVER, THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CAUSE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY ABUSING THE CLUTCH. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 8,400.
Air bags, May 10, 2021
OUR PASSENGER SEAT AIRBAG DOES NOT WORK WHEN I SIT IN THE SEAT. OUR HONDA DEALER HAS SAID THERE COMPUTER DOES NOT SEE A PROBLEM WE DETERMINED THAT I MAY NOT MEET THE WEIGHT ALLOWANCE AS I WEIGH ABOUT 88-90 LBS. WE HAVE COMPLAINED TO THE AMERICAN HONDA MOTOR COMPANY AND WERE TOLD THEY WOULD GET BACK TO US BUT THAT WAS NEARLY A MONTH AGO.. ALL OTHER PEOPLE WHO HAVE SAT IN THE PASSENGER SEAT DID NOT EXPERIENCE THIS PROBLEM AND WE HAVE NOT RECEIVED CLEAR INFORMATION AS TO WHAT THE WEIGHT ALLOWANCE IS FOR THIS CAR. WHEN I SIT IN THE SEAT, THE AIRBAG LIGHT STAYS ON. I AM EXTREMELY CONCERNED ABOUT HONDA'S APPARENT INDIFFERENCE AS WELL AS THE LACK OF SAFETY I FEEL WHEN SITTING IN THAT SEAT. PLEASE LET ME KN OW IF YOU CAN FOLLOW UP ON THIS CONCERN FOR ME. THANK YOU.
Electrical system, Apr 28, 2021
TL* THE CONTACT OWNS A 2020 HONDA CIVIC. THE CONTACT STATED WHILE DRIVING 60 MPH, SEVERAL UNKNOWN SAFETY FEATURES WOULD ACTIVATE AND DEACTIVATE INADVERTENTLY. THE CONTACT STATED SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO TONKIN GRESHAM HONDA (24999 SE STARK ST, TROUTDALE, OR 97060, (503) 667-7077) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS STILL AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,696.
Power train, Visibility/wiper, Lane departure, Apr 26, 2021
THIS 2020 HONDA CIVIC SI HAS BEEN NOTHING BUT TROUBLE. FROM THE START I HAD THE WINDSHIELD CRACK ON ME FROM WHAT HONDA SAID WAS A TINY CHIP. I WENT IN TO WORK WITH MY WINDSHIELD SEEMINGLY FINE ONLY TO COME OUT TO A SPIDER WEB SPLIT ALL THE WAY ACROSS THE WINDSHIELD. HONDA WOULD NOT COVER CITING IT TO BE JUST AN 'ACCIDENT' AND I WOULD HAVE TO GET IT FIXED. THE WINDSHIELD ABSOLUTELY HAD TO BE REPLACED WITH FACTORY OEM GLASS DUE TO SAFETY FEATURES WHICH WAS ON BACK ORDER SO I WAS FORCED TO DRIVE AROUND WITH A BROKEN WINDSHIELD FOR CLOSE TO 2 MONTHS. COMPANY THAT INSTALLED GLASS SAID THIS IS BECOMING MORE 'NORMAL' SO TO SAY AS THE GLASS THEY ARE USING IS PAPER THIN IN HIS WORDS. ON TOP OF THAT FROM DAY ONE OF OWNING THE CAR IT HAS THE 'SAFETY' FEATURE OF LANE KEEP ASSIST AND THIS FEATURE WILL LITERALLY PICK UP HEAVY SHADOWS ON THE ROAD FROM POWER LINES AND TRY TO CORRECT YOU AS IF YOU ARE DRIVING OUT OF A LANE! COUNTLESS TIMES I HAVE HAD TO HURRY AND OVER RIDE THE ASSISTANCE JUST TO KEEP IT FROM MAKING ME RUN OFF THE ROAD! HONDA SEVERELY NEEDS TO LOOK INTO THIS ON TOP OF THEIR UNSAFE THIN WINDSHIELDS WHICH CRACK FROM THE TINIEST OF PEBBLES HITTING THEM. ALSO, I JUST HAD TO REPLACE THE CLUTCH AND COMPONENTS IN THIS VEHICLE AFTER JUST 20K MILES AND LESS THAN A YEAR OF OWNING THE VEHICLE. HONDA OFFERED NOTHING BUT A ONE TIME GOOD WILL ASSIST IN PAYING FOR PARTIAL LABOR AND PARTS. THIS STARTED HAPPENING AFTER A NORMAL DRIVE TO WORK ONE DAY WHILE GOING UP A HILL THE CLUTCH STARTED SLIPPING. MADE AN APPOINTMENT AND TOOK THE CAR IN AND WAS TOLD TO PUT ANOTHER 100 MILES ON THE CAR AND BRING BACK TO THEM ALTHOUGH THEY SAID THEY FOUND A TRANSMISSION LEAK AND NEEDED TO FIND THE SOURCE . THIS WAS CERTAINLY VERY UNSAFE AS WHILE DOING THOSE 100 MILES THE CLUTCH COMPLETELY BURNT OUT AND I WAS LEFT STRANDED ON THE SIDE OF THE HIGHWAY AND I WAS PUT IN A DANGEROUS SITUATION.
Power train, Apr 23, 2021
HAS NOT BEEN TAKEN IN YET. HOWEVER THIS IS THE SECOND TIME I EXPERIENCED THIS... DRIVING HOME FROM WORK AT 7AM IN NYS, DOWN SHIFTED FROM 6TH TO 2ND GEARS IN REVERSE SEQUENTIAL ORDER TO USE ENGINE BRAKING. NOTICED AS I WAS GETTING OFF THE EXIT RAMP OF THE HIGHWAY, THAT MY CAR WOULD SHOOT UP TO 6K RPM TO BARELY GO 20 MPH... THIS CLUTCH IS A HUGE PROBLEM FOR ALL CIVIC SI THEY PUT THEM IN. THREE YEARS AGO HAD THE SAME ISSUE WITH MY 2017 CIVIC SI. WAS TOLD THAT IT WAS A WEAR ITEM AND WOULD NOT BE COVERED UNDER WARRANTY...
Other or unspecified, Apr 5, 2021
MY TIRE START HAVE A BUBBLE AND I JUST DRIVE 18800 BUT NOBODY IN BOTH COMPANY HONDA AND FIRESTONE WANT TO WARRANTY FOR ME. I JUST BOUGHT NEW ONE TO REPLACE IT BECAUSE MY SAFETY. TOO MANY PROBLEMS WITH THE CAR RECENTLY.
Other or unspecified, Mar 12, 2021
MULTIPLE ROCK CHIPS CAUSING LARGE STARBURSTS AND CRATERS. LOTS OF OTHER SMALLER NICKS. I HAVE ONLY HAD THE VEHICLE JUST OVER 4 MONTHS. QUALITY AND INTEGRITY OF THE WINDSHIELD IS TERRIBLE. YES I LIVE IN HOUSTON AND YES I UNDERSTAND ROCKS AND THINGS WILL CHIP WINDSHIELDS BUT I HAVE HAD TWO OTHER HONDAS FOR THE LAST 6 YEARS AND NEVER HAD THIS ISSUE. I'M HAVING TO LOOK AT GETTING THE WINDSHIELD REPLACED DUE TO TWO MOST RECENT ONES HAVE BEEN IN THE DRIVER SIGHTLINE.
Wheels, Other or unspecified, Mar 10, 2021
I BOUGHT THIS CAR ABOUT 6 MONTHS AGO. THIS IS NEW HONDA CIVIC 2020 AND IT HAVE 17000 MILES ON THAT NOW. I JUST HAD A FOUR WHEEL ALIGNMENT FOR THIS CAR. HOW COME THE NEW NEED WHEEL ALIGNMENT WHEN IT JUST ABOUT 17,000 MILES. I FEEL UNSAFE IF MY CAR WILL NEED WHEEL ALIGNMENT AGAIN.
Visibility/wiper, Mar 4, 2021
ON 24 FEB 2021, WHILE DRIVING DOWN A STATE ROAD AT ABOUT 50 MPH, MY MOONROOF SUDDENLY EXPLODED OUTWARD. THE MOONROOF WAS CLOSED AT THE TIME OF THE EXPLOSION. I HAD NOT PASSED UNDER ANY OVERPASS (DROPPED OBJECT), NOR WAS I PASSING OR HAD I BEEN PASSED BY ANOTHER VEHICLE (THROWN DEBRIS). THE VEHICLE IN FRONT OF ME WAS OVER 200 YARDS AWAY. WHEN THE MOONROOF UNEXPLAINABLY EXPLODED, MOONROOF GLASS WAS THROWN ACROSS MY ROOF AND TRUNK, SCRATCHING THE PAINT. THE REPAIR BILL FROM MY LOCAL DEALERSHIP FOR JUST THE MOONROOF REPAIR WAS $976.66. I FEEL THERE CAN BE NO OTHER EXPLANATION TO THE EXPLODED MOONROOF OTHER THAN SOME TYPE OF DEFECT WITH THE CAR. THE GLASS EXPLODED OUTWARD, AND THE ENTIRE GLASS WAS SHATTERED. IT WAS NOT A "ROCK CHIP" OR OTHER TYPE OF DAMAGE SINCE NOTHING ELSE WAS IN THE AREA.
Air bags, Wheels, Other or unspecified, Jan 24, 2021, crash, fire
I WAS IN A WRECK MAY 2020. I SWERVED TO MISS A DEER AND HIT A CONCRETE COLVERT, THE VEHICLE LAUNCHED AND MY AIRBAGS DIDN'T GO OFF. VEHICLE CAUGHT FIRE, MY MOTOR, TRANSMISSION, AND TIRES CAME OFF. I SUFFERED FROM SPINAL INJURY AND NERVE DAMAGE.
Service brakes, Jan 16, 2021, crash
REAR ELECTRONIC PARKING BRAKE FAILED WHILE IN PARK. THE VEHICLE HAD THE PARKING BRAKE ENGAGED, AND THE VEHICLE ROLLED DOWN A HILL INTO TREES, DAMAGING THE REAR BUMPER AND HATCH. THIS PARKING BRAKE ISSUE WAS ALSO DOCUMENTED ON EARLIER CIVIC MODELS FROM THIS GENERATION.
Electrical system, Dec 9, 2020
TIRE BLEW FROM UNKNOWN REASON IN SEPTEMBER 2020. CAR PURCHASED IN JUNE 2020. REPLACED TIRE IN SEPTEMBER FROM BROOKS HUFF. TPM LIGHT IS NOW COMING ON AFTER A SCHEDULED ROTATION/OIL CHANGE. BROOKS HUFF CHECKED PRESSURE OF ALL 4 TIRES AND LIGHT WAS RESET WITH CALIBRATION. LIGHT CAME BACK ON SAME DAY. TOOK TO HONDA DEALER ON 12/5 IN YORK PA AND WAS ADVISED TPM LIGHT WAS COMING ON DUE TIRE REPLACEMENT IN SEPTEMBER FROM A TIRE MANUFACTURED IN USA NOT FRANCE LIKE OTHER 3 TIRES. DEALER IS SAYING BROOKS HUFF SHOULD HAVE KNOWN TO GET ANOTHER TIRE MADE IN FRANCE AND BROOKS HUFF IS SAYING THEY NEVER HEARD OF THAT. SUCK WITH LIGHT COMING ON BECAUSE ONLY 10K MI ON CAR AND CAN'T AFFORD ANOTHER NEW TIRE AFTER 3 MO.
Other or unspecified, Oct 17, 2020
TRAVELING ALONG A FREEWAY ON A CLEAR DAY, IN FREE FLOWING TRAFFIC, THE ROAD DEPARTURE MITIGATION SYSTEM ENGAGED APPLYING THE BRAKES UNNECESSARILY, LIKELY DUE TO OLD LANE MARKINGS. MY DASHCAM RECORDING SHOWS THE VEHICLE WAS IN NOT IN ANYWAY AT RISK OF DEPARTING THE LANE, OR THE ROAD AND THE SYSTEM ACTIVATING PUT MYSELF, AND OTHER DRIVERS AT RISK.
Service brakes, Oct 12, 2020, crash
I HAD JUST PARKED MY VEHICLE ON A CITY STREET, TURN THE VEHICLE OFF. I APPLIED THE ELECTRICAL EMERGENCY BRAKE. THEN MY PHONE RANG AND I TALKED ON MY PHONE FOR ABOUT FIVE MINUTES. I THEN GOT OUT OF MY VEHICLE GRABBED MY BAG FROM THE TRUNK AND STARTED WALKING TOWARDS MY FRIENDS HOUSE. WHEN MY VEHICLES AUTOMATIC DOOR LOCKWAS AUTOMATED MY CAR STARTED TO ROLL FORWARD, IT STRUCK A VAN.
Air bags, Oct 3, 2020
HONDA DEALER AND HONDA USA TELL ME THAT MY WIFE (95LBS) IS NOT HEAVY ENOUGH TO ACTIVATE THE PASSENGER AIR BAG AND MAKE THE DASH INDICATOR GO OUT. THE OWNERS MANUAL SAYS (PG47) THAT THE WEIGHT TO ACTIVATE THE AIR BAG IS 65LBS. IS THIS A HONDA PROBLEM ?
Electrical system, Sep 19, 2020
WHEN USING THE COLLISION MITIGATION SYSTEM IT WILL FALSELY DETECTS SHADOWS FROM BRIDGES OR TREES AS OBJECTS/VEHICLES IN THE ROAD AND SLAMS ON THE BREAKS. ADDITIONAL THE LANE DEPARTURE WILL TRY TO VEER OFF THE ROAD AT EVERY EXIT IF I AM IN THE RIGHT HAND LANE. BOTH THINGS HAPPEN WHILE DRIVING ON CITY STREETS AND THE FREEWAY. THIS HAS MULTIPLE TIMES TO THE POINT WHERE WE HAVE TURNED OFF THE COLLISION MITIGATION AND LANE DEPARTURE. THE LAST TIME IT HAPPENED WAS TODAY, 9/19/2020
Suspension, Sep 3, 2020
AS SOON AS I DROVE OFF THE LOT WITH MY BRAND NEW 2020 HONDA CIVIC LX WITH ONLY 13 MILES ON IT I IMMEDIATELY HEARD A THUD COMING FROM THE LEFT SIDE OF THE PASSENGER FRONT TIRE AS TIME WENT ON I STARTED HEARING CLICKING NOISES WHEN I WOULD TURN I TOOK THE VEHICLE IN FOR AN OIL CHANGE AND MENTIONED THE SOUNDA COMING FROM THE FRONT END AND THE DEARLY STATED THEY COULD NOT REPLICATE THE NOISE. I CONTINUED TO DRIVE THE VEHICLE AND THE SOUND HAVE BECOME MORE AND MORE FREQUENTLY NOTICEABLE I RETURNED IT TO THE DEALERSHIP AND WAS TOLD I NEED A NEW AXEL. NOW I AM TOLD I HAVE TO DRIVE IT FOR ANOTHER 10-15 DAYS LIKE THIS DUE TO A NATIONAL BACK ORDER I AM CONCERNED FOR MY SAFTY. THIS IS A BRAND NEW CAR THAT I AM INVESTING IN AND SHOULD NOT HAVE TO WORRY ABOUT ANY OF THESE SAFTY ISSUES WHILE I AM ON THE ROAD TO WORK.
Steering, Electrical system, Sep 2, 2020, crash
WE WERE TRAVELING EAST ON HWY 63 GOING HOME. THE LANE DEPARTURE ASSIST CAME ON BUT WE WERE NOT OUT OF LANE. WE KEPT TRAVELING A LITTLE FURTHER AND THE STEERING WAS STIFF. WE WERE TRAVELING ABOUT 53 MPH AND THE CAR ALL OF A SUDDEN JERKED VERY SHARP TO THE RIGHT AND WE WENT OFF THE ROAD HITTING PARKED TRUCK AND FLIPPED IT. THE WHEELS JUST TURNED THE RIGHT AND WOULD NOT LET US TURN THE WHEEL
Power train, Vehicle speed control, Aug 31, 2020
TL* THE CONTACT OWNS A 2020 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO SHIFT FROM SECOND GEAR INTO THIRD GEAR. THE CONTACT STATED THE VEHICLE BEGAN TO DECELERATE AND WAS SHIFTED TO NEUTRAL UNTIL HE WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HONDA OF ANNAPOLIS LOCATED AT 1736 WEST ST, ANNAPOLIS, MD 21401, (443) 569-3477, AND WAS INFORMED THE VEHICLE HAD EXPERIENCED CLUTCH AND TRANSMISSION ISSUES. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 4,500.
Fuel/propulsion system, Aug 20, 2020
I WAS DRIVING MY CAR FROM BENICIA,CALIFORNIA TO SACRAMENTO AND 20 MINS AWAY FROM MY DESTINATION MY CAR WARNING LIGHTS ALL TURNED ON AND I WENT FROM GOING 70 TO ONLY BEING ABLE TO GO NO MORE THAN 15. GOT IT TOWED TO HONDA AND FOUND OUT MY HIGH PRESSURE FUEL PUMP WAS BAD. LOOK IT UP AND SEEN THAT MANY MORE CARS LIKE MINES HAD THE SAME PROBLEM
Visibility, Other or unspecified, Jun 18, 2020
(SUN) MOON ROOF SPONTANEOUSLY EXPLODED WITHOUT CONTACT FROM A FOREIGN OBJECT WHILE TRAVELING AT HIGHWAY SPEED. ADDITIONAL DAMAGE CAUSED TO ROOF & TRUNK EXTERIOR PAINT. NO POLICE OR ACCIDENT REPORT WAS FILED. CONTACTED DEALERSHIP FOR WARRANTY CLAIM AND THEY DIRECTED ME TO MY AUTO INSURANCE PROVIDER. *TR
Electrical system, Other or unspecified, Jan 20, 2020
MY CAR WAS BROKEN INTO WHILE PARKED IN A PUBLIC PARKING LOT. THE 2020 CIVIC HAS A FEATURE WHERE ALL WINDOWS ROLL DOWN IF YOU PUT THE KEY INTO THE DRIVER'S DOOR LOCK AND TURN IT TO THE RIGHT. ACCORDING TO HONDA OF OAKLAND SERVICE CENTER, SOMEONE USED A SCREWDRIVER TO ACTIVATE THIS FEATURE, WHICH IN TURN ROLLED THE WINDOWS DOWN AND THEY WERE ABLE TO ACCESS THE TRUNK LATCH NEAR THE DRIVER'S SEAT AND STEAL ITEMS FROM MY TRUNK. THEY WERE THEN ABLE TO ROLL THE WINDOWS BACK UP USING THE SAME FEATURE (TURNING TO THE LEFT) AND I WAS NOT AWARE THAT THERE WAS A BREAK IN UNTIL LATE THE NEXT DAY WHEN I WENT TO RETRIEVE ITEMS FROM THE TRUNK. A RELATED FEATURE IS THAT THE KEY FOB ALLOWS YOU TO ROLL DOWN ALL WINDOWS SIMULTANEOUSLY BY HOLDING DOWN THE UNLOCK BUTTON. THIS FEATURE IS VERY SENSITIVE AND CAN BE ACTIVATED IN A POCKET OR PURSE. I TESTED OUT THE RANGE OF THE FEATURE AND WAS ABLE TO ROLL MY WINDOWS DOWN REMOTELY FROM OVER 200 FEET AWAY WHILE INSIDE A BUILDING WHEN MY CAR WAS PARKED OUTSIDE ACROSS THE STREET. I TWICE CAME BACK TO MY CAR WITH THE WINDOWS ROLLED DOWN DUE TO THIS FEATURE WITHOUT MY KNOWLEDGE. THESE REMOTE WINDOW FEATURES POSE A SERIOUS SAFETY THREAT FOR CONSUMERS IN URBAN AREAS, ESPECIALLY SINCE THE DOOR FEATURE CAN EVIDENTLY BE ACTIVATED WITH JUST A SCREWDRIVER, AND THE KEY CAN BE ACTIVATED FROM HUNDREDS OF FEET AWAY. NOT ONLY CAN PEOPLE BREAK INTO MY CAR WITHOUT ANY EQUIPMENT, BUT IT IS NOT EVIDENT FROM THE OUTSET THAT A BREAK-IN OCCURRED BECAUSE THE FEATURE ALSO ALLOWS YOU TO ROLL ALL THE WINDOWS BACK UP REMOTELY. THIS MAKES THE MODEL AN EASY TARGET FOR FUTURE THEFT, AND I HAVE ALREADY HAD TO FILE A CLAIM WITH MY INSURANCE TO REPAIR THE MECHANICAL DAMAGE TO THE LOCK/DOOR RESULTING FROM THIS BREAK IN.
Electrical system, Wheels, Electronic stability control (ESC), Jan 9, 2020
OVER 4 WEEKS AGO, 2 WEEKS AFTER LEASING THE 2020 CAR, THE DASHBOARD STARTED TO DISPLAY NUMEROUS ERROR MESSAGES. THE CAR WAS EVALUATED AT THE DEALER, HONDA OF FREEHOLD, NJ, AND I WAS TOLD THAT A CERTAIN MODULE FAILED. SOON THEREAFTER A TIRE WARNING LIGHT ALSO STARTED TO DISPLAY AND ONCE AGAIN THE DEALER TOLD US NOT TO BE CONCERNED AS IT IS LIKELY AS A RESULT OF THE SAME MODULE. NOT TAKING THEIR WORD FOR IT, I BROUGHT THE CAR TO A COSTCO REPAIR SHOP AND A LARGE NAIL WAS DISCOVERED IN THE TIRE. I'VE BEEN IN TOUCH WITH THE DEALER AND HAVE ALSO CALLED MANY TIMES TO THE CORPORATE OFFICES. THE SAME ANSWER WAS GIVEN ' THE PART IS ON BACK ORDER AND 'WE WILL CALL YOU WHEN WE GET IT'. NO ADDITIONAL INFORMATION OR SUGGESTION WAS GIVEN TO US. IN THE MEANTIME, OVER 4 WEEKS LATER, ALTHOUGH THE CAR IS DRIVABLE NONE OF THE SAFETY FEATURES ARE OPERATIONAL AND I AM NOT SURE WHAT WARNING LIGHTS TO TRUST OR IGNORE.
Service brakes, Jan 9, 2020
THE CRASH MITIGATION ACTIVATED TWICE IN TWO DIFFERENT SITUATIONS ALMOST CAUSING ME TO GET REAR ENDED TWICE. THE FIRST TIME WAS WHEN I WAS GOING THROUGH A ROUNDABOUT, THE CAR IN FRONT OF ME WAS A NORMAL CAR LENGTH AHEAD AS WE BOTH ENTERED THE CIRCLE. THE CAR IN FRONT TURNED LEFT AND I WAS GOING STRAIGHT THROUGH. AT THIS TIME THE CAR WAS OUT OF MY WAY AND IN THE TURN AND SUDDENLY MY CAR SLAMMED ON THE BRAKES ALMOST TO A COMPLETE STOP. THE CAR BEHIND ME ALSO STOPPED ABRUPTLY AND NEARLY REAR ENDED ME. MY LEFT HAND WAS RESTING ON THE WHEEL AND THE SUDDEN STOPPAGE MADE MY FINGERS CRUNCH UP INTO THE STEERING WHEEL FEELING LIKE A "JAMMED" FINGER. THE SECOND TIME THE CRASH MITIGATION ACTIVATED WAS AT 0550 IN THE MORNING ON THE WAY TO WORK. I WAS ENTERING A 4-WAY WITH NO VEHICLES IN FRONT OF ME. I WAS APPROACHING THE INTERSECTION AT AROUND 25 MPH AND MIDWAY THROUGH THE INTERSECTION THE CAR SLAMMED ON IT'S BRAKES ALMOST TO A CLEAR STOP. I DOWN SHIFTED AND WHEN IT RELEASED I PRESSED THE GAS AND ABOUT 2 SECONDS LATER IT ACTIVATED AGAIN. THE VEHICLE BEHIND ME LAID ON HIS HORN IN ANGER THE ENTIRE TIME AS HE ALMOST HIT ME TWICE IN THAT EVENT. THE 4-WAY I WAS APPROACHING HAD NO VEHICLES GOING THROUGH, HOWEVER THE RIGHT SIDE ENTRY HAD A VEHICLE STOPPED AT THE LIGHT AND THAT PARTICULAR SIDE IS ELEVATED AS IT COMES DOWN A SLIGHT HILL. BOTH OF THESE EVENTS WERE TERRIFYING AND NOW I AM AFRAID THAT THIS VEHICLE WILL DO IT AGAIN AT ANY TIME WHEN I AM IN AWARE. I FEEL THIS VEHICLE IN IT'S CURRENT STATE IS UNSAFE AND MY CONFIDENCE IN IT IS VERY LOW. I DRIVE ABOUT 100 MILES EVERY DAY FOR WORK AND AM NERVOUS ABOUT THE CRASH MITIGATION SYSTEM CAUSING ME TO GET REAR ENDED. I AM 43 YEARS OLD AND HAVE NEVER BEEN IN AN ACCIDENT AND NOW I'M FEELING IT IS NOT IF, BUT WHEN. VERY UNSATISFIED WITH THIS PURCHASE NOW AND FEEL OTHERS MUST BE HAVING SAME ISSUES.
Power train, Dec 12, 2019
TL* THE CONTACT OWNS A 2020 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE SURGED FORWARD. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO ATLANTIC HONDA (1375 SUNRISE HWY, BAY SHORE, NY 11706) WHERE IT WAS DETERMINED THAT THE FAILURE OCCURRED BECAUSE THE CONTACT DID NOT KNOW HOW TO DRIVE A STICKSHIFT VEHICLE. THE DEALER REPAIRED THE VEHICLE BY REPLACING THE CLUTCH PRESSURE PLATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.