2002 Honda CR-V
Problems, recalls and owner-reported issues
Air bags is the leading concern among 527 owner complaints filed for this model year. This is the 9th highest complaint count among 26 CR-V model years with reports.
Of the 2002 reports, 52 involved a crash and 17 involved a fire. 50 people were injured.
What owners report most often
Recalls and investigations
Visibility, power window devices and controlsDec 10, 2020
Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.
Campaign 20V768000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Electrical systemOct 5, 2012
Honda is recalling certain model year 2002-2006 CR-V passenger vehicles, manufactured from February 19, 2002, through July 28, 2006. The driver-side power window switch may fail or melt.
If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Campaign 12V486000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Air bags, frontalJun 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE WIRE HARNESS OF THE DRIVER'S FRONT AIR BAG WAS INCORRECTLY WIRED.
IN THE EVENT OF A CRASH, THE AIR BAG INFLATION RATE WOULD BE INCORRECT, WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER.
DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V255000 on NHTSA.gov
Electrical system, ignition, switchOct 27, 2003
ON CERTAIN SPORT UTILITY VEHICLES, METAL PARTICLES IN THE KEY CYLINDER BODY COULD INTERFERE WITH THE INTERLOCK LEVER OPERATION, MAKING IT POSSIBLE TO REMOVE THE IGNITION KEY WITHOUT SHIFTING THE TRANSMISSION TO "PARK."
IF THE VEHICLE OPERATOR DOES NOT SHIFT TO "PARK" BEFORE REMOVING THE KEY AND FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR.
DEALERS WILL INSPECT AND TEST IGNITION SWITCHES FOR CONTAMINATION INTERFERENCE. ANY SWITCHES THAT FAIL THE TEST WILL BE REPAIRED. OWNER NOTIFICATION BEGAN ON NOVENBER 3, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 03V422000 on NHTSA.gov
Power train, automatic transmissionJul 29, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, EXCESSIVE CORROSION OF THE SHIFT CABLE LINKAGE COULD PREVENT THE DRIVER FROM SHIFTING THE AUTOMATIC TRANSMISSION INTO PARK.
IF THE VEHICLE OPERATOR FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR. DEALERS WILL INSPECT THE SHIFT CABLE LINKAGE FOR CORROSION. IF CORROSION CAUSES BINDING, THEY WILL REPLACE THE SHIFT CABLE.
DEALERS WILL ALSO INSTALL A NEW CORROSION-RESISTANT CONTROL PIN. OWNER NOTIFICATION BEGAN ON AUGUST 19, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 03V274000 on NHTSA.gov
SeatsSep 17, 2002
ON CERTAIN SPORT UTILITY VEHICLES, THE FRONT SEAT ANCHORAGE NUT STRENGTH IS INSUFFICIENT BECAUSE THE NUTS WERE INSTALLED IMPROPERLY.
IF A COLLISION OCCURRED, THE SEAT ANCHORAGE WOULD NOT WITHSTAND THE FORCE, AND THE FRONT SEAT OCCUPANTS WOULD NOT BE RESTRAINED PROPERLY.
TELEPHONE CALLS WERE MADE TO EACH OWNER AND THE VEHICLES HAVE BEEN REPLACED.
Campaign 02V251000 on NHTSA.gov
Seat belts, front, webbingNov 26, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH AUTOMATIC SEAT BELT PRETENSIONS. THE CR-V IS EQUIPPED WITH TWO SEAT BELT PRETENSIONERS - RETRACTOR AND BUCKLE - IN BOTH THE DRIVER AND FRONT PASSENGER SEATING POSITIONS. SOME BUCKLE PRETENSIONERS USE A PART THAT RESTRICTS THE FULL MOTION OF THE MECHANISM.
IF THESE PRETENSIONERS ACTIVATE IN A CRASH, THE SEAT BELT COULD UNLATCH, LEAVING THE FRONT SEAT OCCUPANTS UNRESTRAINED.
DEALERS WILL REPAIR BOTH FRONT SEAT BELT BUCKLE PRETENSIONERS. CUSTOMERS WILL BE PROVIDED WITH A RENTAL CAR. OWNERS WERE ORIGINALLY CONTACTED ON NOVEMBER 14, 2001. A FOLLOWUP OWNER NOTIFICATION LETTER IS BEING MAILED DURING DECEMBER 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 01V351000 on NHTSA.gov
Representative owner complaints: air bags
145 reports, newest first. Show all
Air bags, Apr 23, 2024
My 2002 Honda CRV's ENTIRE Passenger Side Airbag Assembly was REPLACED on 11-20-2019, per Honda. This was done as (per Honda) the Inflator bolt was broken and the applicable part to remedy the recall would not be available for approximately 3 months. An open recall (NHTSA Recall # 19V-501) from 06-27-2019 still is showing on my vehicle - If the ENTIRE Passenger Side Airbag Assembly was replaced on 11-20-2019, there should be no open NHTSA recall on my vehicle issued prior to 11-20-2019.
Air bags, Seat belts, Sep 5, 2023
The contact owns a 2002 Honda CR-V. The contact stated that SRS air bag warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the front passenger's side air bag needed to be replaced. The contact related the failure to an unknown recall. Additionally, the contact stated that the front passenger's side seat belt and the rear middle seat belt buckles were not latching securely as designed. The contact related the failure to NHTSA Campaign Number: 01V351000 (Seat Belts) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Air bags, Nov 1, 2022
The contact's husband owned a 2002, 2009 and 2012 Honda CR-V. The contact received unknown recall notifications and post cards, and she would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
Air bags, Jul 7, 2022, fire
The contact owned a 2002 Honda CR-V. The contact had received a recall notice for NHTSA Campaign Number: 19V501000 (Air Bags) and had the passenger air bag serviced under the recall at the dealer. On July 4, 2022, the contact heard a loud boom which she assumed was a firework; however, her neighbor informed her that her vehicle had caught fire. The fire department was called and the fire was extinguished. A fire report was filed; no injuries were reported and no property was damaged. A fire technician was sent to her home to investigate the fire; his investigation led him to believe that the passenger air bag had caught fire which caused the failure. The technician suggested the contact call an engineer to officially determine the cause of the fire. The manufacturer was notified of the failure and a case was filed. The dealer was also notified of the failure and they informed her that an investigation would be performed. The vehicle was destroyed by the fire. The failure mileage was approximately 230,000.
Air bags, Mar 26, 2021
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THERE WERE THREE OPEN RECALLS ASSOCIATED WITH THE VIN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V370000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE DIAGNOSED. THE CONTACT STATED THAT THERE WAS NO LOCAL HONDA DEALER NEARBY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE ISSUE AND REFERRED THE CONTACT TO A SERVICE COMPANY IN PUERTO RICO. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Air bags, Feb 6, 2021
AIR BAG DON'T WORK
Air bags, Sep 12, 2020
AIR BAG LIGHT CAME ON AND WHEN I RAN MY "VIN" NUMBER ON YOUR WEBSITE, I FOUND OUT THERE WAS A RECALL FOR THIS. NEXT I TOOK MY CR-V INTO NORM REEVES HONDA IN IRVINE, CA. ON 12/9/2019 FOR MY 10:30 AM APPOINTMENT. AFTER THE PASSENGER SIDE AIRBAG IINFLATOR RECALL PROBLEM WAS RESOLVED, I PICKED MY CR-V UP AND WENT HOME. MY CR-V HAD (115,230) MILES ON IT AT THAT POINT. MY NEXT AIR BAG PROBLEM OCCURRED ON 8/18/2020 WHEN MY CR-V HAD (116,359) MILES ON IT. NOW I HAD THE "SIDE AIR BAG OFF" LIGHT COME ON. IT WOULD COME ON AND THEN GO AWAY AND THEN COME BACK ON AGAIN EVENTUALLY. AT THAT POINT, I CALLED UP NORM REEVES HONDA IN IRVINE AGAIN TO SCHEDULE AN APPOINTMENT TO HAVE THIS CHECKED OUT. ON 8/25/2020 AT (116,418) MILES, I DROPPED OFF MY CR-V FOR MY 10:30 AM APPOINTMENT. I HAD AN INKLING THAT THIS NEW AIR BAG LIGHT COMING ON MIGHT HAVE HAD SOMETHING TO DO WITH THE ORIGINAL AIR BAG RECALL THAT WAS TAKEN CARE OF. AFTER THE CAR HAD BEEN CHECKED OUT, I WAS TOLD THAT ALL THE "DTC'S" WERE PULLED AND THAT THE "SIDE AIR BAG OFF LIGHT" HAD NOTHING TO DO WITH THE ORIGINAL AIR BAG RECALL THEY TOOK CARE OF. ON MY WAY HOME, I NOTICED A NEW LIGHT HAD COME ON NOW, THE (SRS) LIGHT. IT WAS THEN THAT I IMMEDIATELY TURNED AROUND AND WENT BACK TO NORM REEVES TO INFORM THEM OF THIS.THE SERVICE ADVISOR TOLD ME THAT THEY HAD NOTHING TO DO WITH THIS LIGHT COMING ON AND THAT SOONER OR LATER IT WOULD HAVE COME ON, SOMEWHERE DOWN THE ROAD IN THE FUTURE. I QUESTIONED THIS AND FRANKLY HAD A DIFFICULT TIME BELIEVING THIS! THAT "SRS" LIGHT HAD NEVER COME ON BEFORE SINCE I'VE OWNED THE CAR. NOW THAT LIGHT IS ALWAYS ON 100% OF THE TIME. THE SERVICE ADVISOR TOLD ME IT'S A COMPUTER RELATED ISSUE THAT'S CAUSING THE PROBLEM AND QUOTED ME A PRICE OF APPROX. $1200 TO GET IT REPAIRED. I SAID TO HIM, "ARE YOU SERIOUS?" AND SHOOK MY HEAD IN DISGUST AS I WALKED AWAY. I THINK THEY PULLED ONE OVER ON ME. DO YOU AGREE?
Air bags, Sep 12, 2019
TAKATA RECALL I RECEIVED A RECALL NOTICE X5C FOR MY 2002 HONDA CR-V BUT HONDA HAS STATED IN 2 DIFFERENT PHONE CALLS THAT THEY DO NOT HAVE THE RESOURCES TO FIX MY CAR AT THIS TIME. DURING BOTH PHONE CALLS, THE HONDA REPRESENTATIVES TOLD ME NOT TO HAVE ANYONE RIDE IN THE PASSENGER FRONT SEAT. THE NHTSA WEBSITE LISTS THE 2002 CR-V AS ONE OF THE CARS THAT SHOULD NOT BE DRIVEN EXCEPT TO THE DEALER FOR REPAIR. MY DEALER, MENDENHALL AUTO IN JUNEAU, AK, HAS ADVISED ME THAT MY CR-V IS PART OF PHASE 5 AND THAT HONDA WILL NOT AUTHORIZE REPAIR OF MY VEHICLE AT THIS TIME. BASED ON THE INFORMATION FROM NHTSA AND HONDA, MY CAR IS NOT SAFE TO DRIVE BUT NEITHER HONDA NOR THE AUTHORIZED DEALER IS WILLING TO REPAIR IT. MENDENHALL AUTO STATED IT WILL PROBABLY BE NEXT SUMMER BEFORE REPAIR WILL BE AUTHORIZED. HONDA REFUSED TO GIVE ME A TIMELINE ESTIMATE FOR REPAIR, JUST REPEATEDLY STATING THEY WOULD CALL ME WHEN MORE INFORMATION IS AVAILABLE. THIS IS UNACCEPTABLE AND POTENTIALLY LIFE-THREATENING.
Air bags, Electronic stability control (ESC), Fuel/propulsion system, Feb 10, 2019
NO AIR BAG
Exterior lighting, Air bags, Seat belts, Feb 1, 2019
"TAKATA INFLATORS" AIRBAG WARNING LIGHT KEEPS COMING ON IN DASHBAORD WHILE DRIVING IN MOTION AT 15MPH SEATBELT WONT CLICK IN POSITION GOOD ALL THE WAY HAVE A HARD TIME BUCKLING THE SEATBELT INTO PLACE TAKE ABOUT 8 HARD TRIES INSTRUMENTAL PANEL LIGHTS WONT LIGHT UP IN DASHBARD AT NIGHT I CANT SEE THE ODOMETER OR SPEEDOMETER READINGS ALL THE LIGHTS ARE OUT AT NIGHT AND BOTH TURNING SIGNALS BLINKS TOGETHER ONLY AT NIGHT WHEN MAKING A TURN
Exterior lighting, Air bags, Seat belts, Feb 1, 2019
"TAKATA INFLATORS" AIRBAG LIGHT SYMBOL KEEPS COMING ON IN DASHBOARD WHILE IN MOTION
Air bags, Aug 27, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER (WEBER FORD, 3465 PROGRESS PKWY, GRANITE CITY, IL 62040, 618-452-5400) CONFIRMED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Wheels, Electronic stability control (ESC), Dec 27, 2017
"TAKATA RECALL" MY HONDA-CRV WAS HIT BEHIND BY A YOUNG LADY IN NOVEMBER 2016. SHE ADMITTED HER FAULT AND HER INSURANCE COMPANY PAID FOR THE REPAIR TO THE GARAGE.THE REAR BUMPER WAS SEVERELY DENTED AND IT CREATED SOME OTHER MECHANICAL PROBLEMS AND THE GARAGE OWNER FIXED THEM.I DO NOT HAVE KNOWLEDGE ABOUT IT. EMPHATICALLY, I SHOULD SAY: # 1. WHEN THIS ACCIDENT TOOK PLACE THE AIR-BAG DID NOT DEPLOY. IT IS A BIG QUESTION ? # 2. THE GARAGE OWNER, DURING THE REPAIR DAYS ASKED ME TO TAKE THE VEHICLE TO ANOTHER GARAGE WHO DID THE 'WHEEL ALIGNMENTS." ONE OF THE PERSONS THERE TOLD ME " THE EXCEL IS NOT GOOD/DEFECTIVE AND NEED TO BE FIXED OR REPLACED... SOMETHING LIKE THAT AS FAR AS I CAN REMEMBER." I SAID THAT I CAN NOT AFFORD TO DO THAT NOW AND I BROUGHT THE VEHICLE BACK.I TOLD ABOUT IT TO MY GARAGE OWNER. HE INSPECTED IT AND SAID " CAN NOT SEE SUCH A THING, BUT WILL SEE LATER." SINCE THEN, I USE THE CAR WITH SUSPICIOUS AND SCARE TO DRIVE FAR AWAY PLACES. NEVER DRIVE ON FREE-WAYS. # 3. I GOT A DASH BOARD WARNING IN SEPTEMBER THIS YEAR. THE GARAGE OWNER SAID THAT ENGINE OIL NEED TO BE CHANGED AND I DID SO ON 09.26.2017. BUT STILL THE LIGHT IS ON ? I THINK IT SAYS " MAINTENANCE REQUIRED." WHY IS THE LIGHT IS ON EVEN AFTER OIL CHANGE IS DONE ? I DO NOT DRIVE THE VEHICLE EVERYDAY AS I CAN NOT AFFORD GAS MONEY. WE ARE STATE BENEFICIARIES AND THE STATE HAS CATEGORIZED US AS LOW INCOME FAMILY. MYSELF AND THREE FAMILY MEMBERS MOST OF THE TIME TRAVEL BY BUS. THEREFORE, I CAN NOT AFFORD TO PAY FOR REPAIRS AND KINDLY HELP ME TO FIX THESE ISSUES AT AN EARLY DATE. THANK YOU.
Air bags, Nov 30, 2017
TAKATA RECALL REIMBURSEMENT
Air bags, Nov 2, 2017
I RECEIVED IN THE MAIL A NOTICE FOR VEHICLES WITH TAMARA AIRBAGS FROM TK HOLDINGS INC, CONCERNING THE AIRBAGS IN THE ABOVE MENTIONED VEHICLE. I AM CONCERNED ABOUT THE ENDANGERMENT THIS MAY PRESENT. PLEASE ADVISE ME ON WHAT STEPS I NEED TO TAKE TO CORRECT THIS PROBLEM.
Air bags, Vehicle speed control, Service brakes, Oct 17, 2017, crash
I HAD BEEN DRIVING FOR APPROXIMATELY 30 MINUTES. AS I DROVE ALONG I-575 - A 4-LANE HIGHWAY - I NOTICED A KIND OF POWER SURGE FROM MY ENGINE. MY SPEEDOMETER REGISTERED 80 MPH! I APPLIED THE BRAKES BUT WAS UNABLE TO SLOW THE CAR MORE THAN 20-30 MPH, AND THEN IT STARTED TO CREEP BACK UP. I EXITED AT THAT POINT, KNOWING I NEEDED HELP. I WAS STILL GOING MUCH TOO FAST. I LOOKED FOR A SERVICE STATION AND NOT ONLY WAS THERE NONE, WITHIN SECONDS I WAS FACED WITH A RED LIGHT WITH 4 LANES OF CROSS TRAFFIC (GEORGE BUSBY PARKWAY) - I COULDN'T STOP THE CAR! SO I TOOK IT OFF THE ROAD IN A CONTROLLED CRASH, GOING OVER THE CURB, 6 OR SO FEET OF GRASS, A HUGE HEDGE, AND CRASHED INTO A VERY TALL, MATURE CRAPE MYRTLE. THANK GOD THE CAR FINALLY STOPPED. I WAS FORTUNATE THE CRAPE MYRTLE CONSISTED OF MULTIPLE TRUNKS RATHER THAN BEING AN OAK OR SIMILAR. THE CRAPE MYRTLE MANAGED TO DISSIPATE THE IMPACT OF MY CAR AND I ONLY SUSTAINED A BROKEN WRIST. THE AIR BAG DID NOT DEPLOY. MY INSURANCE COMPANY IS CHARGING ME WITH DRIVING OUT OF CONTROL!!!!
Air bags, Oct 1, 2017, crash
I WAS INVOLVED IN AN INCIDENT WHERE A VEHICLE PULLED OUT IN FRONT OF ME AND I HIT THEM. THE DAMAGE TO DRIVER SIDE FRONT END DAMAGE IS SUCH THAT I AM UNABLE TO OPEN THE DRIVERS DOOR OR DRIVE THE VEHICLE SAFELY WITHOUT REPAIR. I DO NOT UNDERSTAND WHY THE AIRBAG SYSTEM FAILED TO DEPLOY. I DID TAKE MY VEHICLE IN FOR THE SAFETY RECALL AIRBAG REPLACEMENTS WHEN NOTIFIED.
Steering, Air bags, Jun 12, 2017, crash
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED WHILE AT A RED LIGHT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SHOULDER, NECK, AND LOW BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS LATER TAKEN TO PAUL PAINT AND BODY SHOP IN HIGH RIDGE, MO, WHERE THE VEHICLE WAS BEING REPAIRED FOR THE CRASH DAMAGE. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL POSITION LOCK FAILED TO ADJUST AND REMAIN SECURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V370000 AND 15V320000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Air bags, Seat belts, Mar 22, 2017, crash
TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING 35 MPH, ANOTHER VEHICLE RAN THE STOP SIGN AND WAS T-BONED BY THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE SEAT BELT PRETENSIONER FAILED AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S WIFE SUSTAINED A BROKEN KNEE CAP AND UPPER TORSO INJURIES. THE REAR PASSENGER SUSTAINED BACK INJURIES AND THE DRIVER SUSTAINED BACK AND TORSO INJURIES. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR A RECALL IN 2010. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE RECALL SPECIFICS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 188,000. UPDATED 05/17/17*LJ UPDATED 08/07/2017*JS
Air bags, Feb 12, 2017, crash
MY CAR WAS TOTALED BUT NONE OF THE AIRBAGS DEPLOYED. WITH SUCH A HUGE DAMAGE WHICH HAPPENED ON A HIGHWAY AT HIGH SPEED WITH TWO FLIPS AND HIT A TREE BEFORE IT CAME TO AN UPSIDE DOWN STATIONARY POSITION, THE AIR BAGS SHOULD HAVE DEPLOYED AS A SAFETY FEATURE BUT NONE OF THEM DID. THE PHOTOS OF THE WRECKED CAR WERE ATTACHED.
Air bags, Sep 28, 2016
HAD THE RECALLS DONE AND NOW THE SRS LIGHT WILL NOT GO OUT. HAVE TRIED THE RESET AND HOOKED UP MY CODE READER - CODE READER HAS NO INDICATION OF A PROBLEM. RESET DID NOT WORK. CONCERNED ABOUT SAFETY AND ALSO DO NOT WANT TO TAKE IT TO A DEALER FOR A $100+ DIAGNOSTIC IF IT IS HONDA'S FAULT. SEEMS A LOT OF OWNERS ARE HAVING THIS PROBLEM. CAR STARTS AND RUNS FINE BUT THE SRS LIGHT REMAINS ON. IS THERE A WARRENTEE WITH THE SAFETY SYSTEMS.
Electrical system, Air bags, Jul 19, 2016
TL* THE CONTACT OWNS A 2002 HONDA CR-V. AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBERS: 15V370000 (AIR BAGS) AND 15V320000 (AIR BAGS), THE SRS WARNING LIGHT CONTINUED TO REMAIN ILLUMINATED. THEVEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A DEFECT WITH THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Air bags, Vehicle speed control, Service brakes, Jul 15, 2016, crash
TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING 10 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL; HOWEVER, THE BRAKES FAILED TO SLOW THE VEHICLE. THE CONTACT CRASHED INTO A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED SCRATCHES AND BRUISES TO THE UPPER ARM AND BODY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V370000 (AIR BAGS) AND 15V320000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Air bags, Structure, Other or unspecified, May 25, 2016
LAST NIGHT AROUND 8PM MY HUSBAND AND I WERE LEAVING A CLIENTS HOUSE IN LEESPORT. WE WERE GOING SOUTH ON RT 183. WE WERE DRIVING APPOXIMATLY 20 MPH. WITH NO WARNING AT ALL, A BIG DEER JUMPED AND SLAMMED INTO THE DRIVERS SIDE. HITTING THE FRONT SIDE OF THE VEHICLE. WE PULLED OFF OF THE ROAD IMMEDIATELY. THE FLUID FROM RADIATOR WAS LEAKING OUT.
Air bags, Nov 4, 2015, crash
TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING 45 MPH, ANOTHER VEHICLE FAILED TO YIELD AND CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, NECK, HEAD, AND LEFT HAND INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. UPDATED 02/19/16*LJ *TR