2002 Honda CR-V
Problems, recalls and owner-reported issues
Air bags is the leading concern among 527 owner complaints filed for this model year. This is the 9th highest complaint count among 26 CR-V model years with reports.
Of the 2002 reports, 52 involved a crash and 17 involved a fire. 50 people were injured.
What owners report most often
Recalls and investigations
Visibility, power window devices and controlsDec 10, 2020
Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.
Campaign 20V768000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Electrical systemOct 5, 2012
Honda is recalling certain model year 2002-2006 CR-V passenger vehicles, manufactured from February 19, 2002, through July 28, 2006. The driver-side power window switch may fail or melt.
If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Campaign 12V486000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Air bags, frontalJun 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE WIRE HARNESS OF THE DRIVER'S FRONT AIR BAG WAS INCORRECTLY WIRED.
IN THE EVENT OF A CRASH, THE AIR BAG INFLATION RATE WOULD BE INCORRECT, WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER.
DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V255000 on NHTSA.gov
Electrical system, ignition, switchOct 27, 2003
ON CERTAIN SPORT UTILITY VEHICLES, METAL PARTICLES IN THE KEY CYLINDER BODY COULD INTERFERE WITH THE INTERLOCK LEVER OPERATION, MAKING IT POSSIBLE TO REMOVE THE IGNITION KEY WITHOUT SHIFTING THE TRANSMISSION TO "PARK."
IF THE VEHICLE OPERATOR DOES NOT SHIFT TO "PARK" BEFORE REMOVING THE KEY AND FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR.
DEALERS WILL INSPECT AND TEST IGNITION SWITCHES FOR CONTAMINATION INTERFERENCE. ANY SWITCHES THAT FAIL THE TEST WILL BE REPAIRED. OWNER NOTIFICATION BEGAN ON NOVENBER 3, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 03V422000 on NHTSA.gov
Power train, automatic transmissionJul 29, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, EXCESSIVE CORROSION OF THE SHIFT CABLE LINKAGE COULD PREVENT THE DRIVER FROM SHIFTING THE AUTOMATIC TRANSMISSION INTO PARK.
IF THE VEHICLE OPERATOR FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR. DEALERS WILL INSPECT THE SHIFT CABLE LINKAGE FOR CORROSION. IF CORROSION CAUSES BINDING, THEY WILL REPLACE THE SHIFT CABLE.
DEALERS WILL ALSO INSTALL A NEW CORROSION-RESISTANT CONTROL PIN. OWNER NOTIFICATION BEGAN ON AUGUST 19, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 03V274000 on NHTSA.gov
SeatsSep 17, 2002
ON CERTAIN SPORT UTILITY VEHICLES, THE FRONT SEAT ANCHORAGE NUT STRENGTH IS INSUFFICIENT BECAUSE THE NUTS WERE INSTALLED IMPROPERLY.
IF A COLLISION OCCURRED, THE SEAT ANCHORAGE WOULD NOT WITHSTAND THE FORCE, AND THE FRONT SEAT OCCUPANTS WOULD NOT BE RESTRAINED PROPERLY.
TELEPHONE CALLS WERE MADE TO EACH OWNER AND THE VEHICLES HAVE BEEN REPLACED.
Campaign 02V251000 on NHTSA.gov
Seat belts, front, webbingNov 26, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH AUTOMATIC SEAT BELT PRETENSIONS. THE CR-V IS EQUIPPED WITH TWO SEAT BELT PRETENSIONERS - RETRACTOR AND BUCKLE - IN BOTH THE DRIVER AND FRONT PASSENGER SEATING POSITIONS. SOME BUCKLE PRETENSIONERS USE A PART THAT RESTRICTS THE FULL MOTION OF THE MECHANISM.
IF THESE PRETENSIONERS ACTIVATE IN A CRASH, THE SEAT BELT COULD UNLATCH, LEAVING THE FRONT SEAT OCCUPANTS UNRESTRAINED.
DEALERS WILL REPAIR BOTH FRONT SEAT BELT BUCKLE PRETENSIONERS. CUSTOMERS WILL BE PROVIDED WITH A RENTAL CAR. OWNERS WERE ORIGINALLY CONTACTED ON NOVEMBER 14, 2001. A FOLLOWUP OWNER NOTIFICATION LETTER IS BEING MAILED DURING DECEMBER 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 01V351000 on NHTSA.gov
Representative owner complaints: electrical system
96 reports, newest first. Show all
Electrical system, Latches/locks/linkages, Nov 19, 2014
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO OPEN MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR LOCK CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO YEARS AFTER THE REPAIR. IN ADDITION, THE KEY FAILED TO TURN IN THE IGNITION AND REMAINED STUCK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE A PRIVATE MECHANIC DIAGNOSED THAT THE ENTIRE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 20,000.
Electrical system, Air bags, Sep 26, 2014
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING 25 MPH, THE INSTRUMENT PANEL FLICKERED AND THE VEHICLE STALLED. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000.
Electrical system, Seat belts, Interior lighting, Aug 7, 2014
2002 HONDA CR-V. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS . *SMD THE CONSUMER STATED SHE WOULD ALWAYS PUT THE KEYS IN THE SEAT, WHILE AT THE GAS STATION. THE VEHICLE LOCKED AUTOMATICALLY IF THEY KEYS WERE IN THE VEHICLE, BUT NOT IN THE IGNITION. THE CONSUMER STATED SHE WAS LOCKED OUT SEVERAL TIMES, JUST BY LAYING THE KEYS DOWN. THERE WAS NO SIGNAL OR ALERT THAT THE HEADLIGHTS WERE ON, AS SHE ACCIDENTALLY LEFT THEM ON. ALSO, THE INTERIOR LIGHT WOULD NEVER COME ON, WHEN SHE OPENED THE DOOR, THE HEADLIGHTS WERE REPLACED, THE SEAT BELT WOULD NOT RETRACT. THE AIR BAG LIGHT ILLUMINATED. THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING THE ISSUE. THE DEALER INFORMED THE CONSUMER, SHE WOULD HAVE TO PAY $100 DIAGNOSIS FEE, TO DETERMINE, WHY THE LIGHT WAS STILL ON. *JB
Steering, Electrical system, Engine, Jul 3, 2014
WE BOUGHT THIS CAR IN MARCH, 2013. NOW IN 2014, WE NOTICED THE AC WASN'T WORKING WE ATTEMPTED TO RECHARGE IT WITH FREON, BUT I WAS TOLD THE COMPRESSOR NEEDED TO BE REPLACED. THE COMPRESSOR WAS REPLACE, THE CONDENSER, LINES, EX VALVE, EVEN A SENSOR. PRETTY MUCH ALL THE AC SYSTEM HAS BEEN REPLACE. NOW WE HAVE NOTICED THAT ONCE THE COMPRESSOR IS ON. IT CAUSES THE ENGINE TO STALL WHILE DRIVING OR MAKING TURNS. IT FEELS AS IF THE COMPRESSOR WILL CAUSE THE ENGINE TO TURN OFF. AS IF NOT BAD ENOUGH ONCE THE CAR IS ON PARK WITH AC ON THE COMPRESSOR WILL SHUT-OFF AND THE AC WILL START BLOWING A HUMID-SMELLY AIR. ONCE IT DOES THIS, THE COMPRESSOR'S EMERGENCY VALVE WILL OPEN AND FLUSH SOME FREON. IT IS A VERY SERIOUS SAFETY HAZARD. I DON'T FEEL SAFE DRIVING THE CAR WITH MY FAMILY IN IT. SPECIALLY NOW THAT I'VE READ ABOUT ALL THE OTHER RECALLS AND COMPLAINS. DOING MY RESEARCH NOW (WHICH IS TOO LATE), I FOUND THAT HONDA WAS SUED DUE TO THIS ISSUE. AC COMPRESSOR MALFUNCTION IS TO BE FOUND IN 02-04 HONDA CRVS. OUR CRV HAS BEEN BACK AT THE MECHANIC 3 TIMES THE LAST MONTH, AND YET THE ISSUE CANT BE RESOLVE. THE MECHANIC SAYS IT HAS TO DO WITH THE WAY THE SYSTEM WAS DESIGN. ALTERNATOR AND COMPRESSOR SHARE THE SAME BAND. I'M AFRAID AND CONCERNED THAT AT SOMEPOINT BOTH THINGS WILL GIVE-OUT WHILE DRIVING. *TR
Electrical system, Apr 11, 2014
AS, I WAS BACKING OUR CAR OUT OF OUR GARAGE ON THE MORNING OF 4/1/2014, I NOTICED A FOUL ODOR, LOOKED DOWN AND SAW SMOKE COMING OUT OF THE MASTER WINDOW SWITCH (MWS). MY HUSBAND SAID HE SAW SMOKE ALSO COMING OUT OF THE SPEAKER AS WELL. I STOPPED THE CAR AND WE ALL JUMPED OUT OF THE CAR THINKING IT MIGHT CATCH ON FIRE! THE SMOKE EVENTUALLY SUBSIDED, ALTHOUGH A TERRIBLE, TOXIC-LIKE SMELL REMAINED. WE FEEL FORTUNATE THAT AT LEAST THAT I WAS ONLY BACKING OUR CAR OUT OF THE GARAGE WHEN THE SWITCH STARTED SMOKING. IF I HAD BEEN DRIVING ON THEY FREEWAY, I COULD HAVE CRASHED. FOR A COUPLE OF WEEKS BEFORE THIS INCIDENT, THE MWS HADN'T BEEN WORKING CORRECTLY: THE FRONT RIGHT PASSENGER WINDOW COULD BE UNROLLED FROM THE MWS BUT WOULD NOT ALWAYS ROLL BACK UP FROM THE DRIVER'S SIDE SWITCH. THIS HAD HAPPENED BEFORE AND I HAD TO PAY TO GET A NEW MWS INSTALLED ON 3/4/2010. I AM AWARE THAT THERE WAS A RECALL FOR THIS PART AND THAT OUR VIN NUMBER WASN'T INCLUDED, HOWEVER IT OBVIOUSLY SHOULD HAVE BEEN! I WAS TOLD BY A SERVICE ADVISOR AT HONDA OF ESCONDIDO THAT IF THE MWS GETS WET, THE MOISTURE CAN CAUSE THE PART TO SHORT OUT, OVERHEAT, AND THE GREASE GETS REALLY HOT AND SMOKES, SMELLING TERRIBLY. OUR SWITCH DID GET WET FROM RAIN BOTH TIMES BEFORE THE SWITCH MALFUNCTIONED BECAUSE THE SWITCH IS IN A CAR DOOR, AND WHEN IT RAINS, IT'S GOING TO GET WET! BOTH THE ORIGINAL MWS THAT CAME WITH THE CAR WAS FAULTY AND THE MWS THAT I PAID TO REPLACE IT IN 2010 WAS FAULTY AS WELL. I DO NOT FEEL SAFE WITH THE NEW MWS I'VE JUST HAD TO BUY TO GET INSTALLED AGAIN, BECAUSE I FEAR THE SAME THING WILL HAPPEN AGAIN. THIS PART SHOULD OBVIOUSLY NOT BE USED IN CARS AS IT IS POTENTIALLY DANGEROUS. THE PART SHOULD BE RECALLED AND REPLACED WITH A MWS THAT WILL WITHSTAND MOISTURE FROM RAIN AND/OR SNOW WITHOUT MALFUNCTIONING. *JS
Electrical system, Mar 31, 2014, fire
UPON EXITING PARKING GARAGE, NEEDED TO LOWER FRONT LH WINDOW WITH POWER WINDOW SWITCH IN ORDER TO SWIPE GATE KEY PAD. UPON PUSHING THE FRONT DRIVERS SWITCH TO LOWER FRONT LH WINDOW A VERY STRONG SMELL (LIKE SOMETHING BURNING) WAS IMMEDIATELY NOTICED. WINDOW DID LOWER, OCCUPANT WAS ABLE TO ACCESS KEYPAD, PASSED THRU GATE AND THEN PROCEEDED TO RAISE DRIVERS WINDOW. PULLED OVER TO THE SIDE, RAISED ENGINE HOOD TO INSPECT IF A FLUID LEAK WAS VISIBLE AND NONE NOTICED. PROCEEDED TO DRIVE HOME AND INSTRUCTED MY HUSBAND THAT I HAD A BAD SMELL/ODOR EMITTING IN THE CABIN. WE NEXT FOUND THAT THE FRONT RH PASSENGER WINDOW WAS NOT OPERATIVE. AFTER EXTENSIVE INTERNET SEARCHES, WE PULLED THE FRONT DRIVERS SIDE SWITCH, POPPED THE DOOR BEZEL FIRST, THEN TOOK THE 3 SCREWS THAT HOLDS SWITCH TO BEZEL. MY WIFE WALKED UP WHILE I WAS DISASSEMBLING AND SHE SAID "THAT'S IT, THAT'S THE SMELL" !!!!!!!!!! I THEN PROCEEDED TO TAKE OFF THE WINDOW LOCK BUTTON AND THEN THE 3 SCREWS HOLDING BACK PLATE ONTO SWITCH, AND FURTHER DISASSEMBLED. ONCE I HAD THE CONTROL BOARD IN HAND I IMMEDIATELY NOTICED THE "MELTING" OF THE DRIVERS SIDE WINDOW SWITCH. IT APPEARS THE FRONT LH AND FRONT RH ELECTRONIC MECHANISMS ARCED AND MELTED. I HAVE PHOTOS IF INTERESTED. I ORDERED A NEW SWITCH FROM HONDA DEALER AT A COST OF $200. I ALSO CONTACTED HONDA CUSTOMER RELATIONS AND THEY RECORDED MY COMPLAINT BUT WOULD NOT HELP US IN TERMS OF COMPENSATING US (FULL OR PARTIAL) FOR NEW SWITCH. THIS VEHICLE WAS NOT PART OF THE RECALL 2002-2006 FOR MELTING DOOR SWITCHES, MAYBE IT SHOULD OF BEEN. I WOULD ASK NHTSA TO RE-EVALUATE THE INITIAL RECALL AND WIDEN THE SCOPE OF VEHICLES AFFECTED. CLEARLY OUR SITUATION SHOWS THAT THERE ARE VEHICLES OUTSIDE OF THE RECALL THAT ARE SUSPECT. THE RISK OF FIRE OF A COMPONENT THAT HAS BEEN CLEARLY DESCRIBED AS "HIGH RISK" IS NOT ACCEPTABLE, TO ME, MY FAMILY OR OTHERS THAT OWN SIMILAR VEHICLES. *TR
Steering, Electrical system, Engine, Sep 16, 2013
2002 HONDA CRV: I WAS MAKING A TURN FROM A STOP LIGHT, INTO THE FREEWAY ON RAMP, AND I HEARD A LOUD GEAR DRAGGING SOUND FROM THE ENGINE COMPARTMENT. I LOST POWER STEERING AND THE CAR AND IT WAS PULLING TO THE RIGHT. I IMMEDIATELY ATTEMPTED TO PULL OVER JUST AS I WAS ASCENDING ON TO THE ON RAMP, HOWEVER THE ENGINE STALLED AND SMOKE WAS VISIBLE COMING FROM THE ENGINE BAY BEFORE I COULD SAFELY PULL OVER TO THE SHOULDER. I HAD TO PUT THE GEAR ON NEUTRAL AND PUSH THE CAR TO THE SHOULDER. IT WAS NERVE RACKING WITH MY WIFE AND TWO KIDS IN THE CAR. I NOTICED THAT FLUID WAS LEAKING UNDERNEATH THE CAR. I INSPECTED ALL THE FLUID LEVELS AND REALIZED THAT IT WAS FROM AN AIR CONDITIONER COMPRESSOR FAILURE, WHICH CAUSED THE ACCESSORY BELT TO DRAG AND STALL THE ENGINE. THE VEHICLE RESTARTED BUT AC WAS NOT FUNCTIONAL. *TR
Electrical system, Aug 1, 2013
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THEY HEARD A LOUD BANG COME FROM UNDER THE HOOD ON THE VEHICLE JUST AS THE AIR CONDITIONER STOPPED WORKING. THE CONTACT TOOK THE VEHICLE TO A MECHANIC WHERE IT WAS DETERMINED THAT THE COMPRESSOR HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND CURRENT MILEAGE WAS 168,000.
Electrical system, Visibility, Jul 31, 2013
THE DRIVERS SIDE POWER WINDOW CONTROL IS SHORTING OUT. THE FRONT PASSENGER WINDOW WOULD NOT GO UP ALL THE WAY ABOUT A WEEK AGO IT WAS MANUALLY FIXED BY MY HUSBAND BUT THE CONTROLLER ON DRIVER'S SIDE WAS SHORTING OUT. THERE WAS A RECALL ON CERTAIN CRV'S BUT WE NEVER GOT ONE AND NOW OUR CAR IS ACTING UP JUST LIKE THE RECALL. WHEN I CALLED BOTH THE LOCAL HONDA DEALERSHIP THAT WE GOT THE VEHICLE FROM AND CALLED DIRECTLY TO HONDA I WAS TOLD THAT MY VEHICLE DIDN'T QUALIFY SINCE IT WAS NOT RECALLED. I FEEL THAT SINCE MY CAR IS DOING WHAT THE RECALL SAID, IT SHOULD BE PART OF THE RECALL REPAIR SINCE THIS IS NOW A SAFETY ISSUE. COULD YOU PLEASE LET ME KNOW HOW BEST TO HANDLE MY CAR SITUATION. I HAVE BEEN A LOYAL HONDA OWNER FOR YEARS AND REALLY LOVE MY CRV. I PLAN ON STICKING WITH HONDA BECAUSE WE HAVE ALWAYS BEEN VERY SATISFIED. LOOK FORWARD TO HEARING BACK FROM SOMEONE ON THIS MATTER. *TR
Electrical system, Jul 31, 2013, fire
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT WAS ATTEMPTING TO START THE VEHICLE WHEN HE NOTICED THAT THE DRIVER'S SIDE DOOR BUTTONS WERE MELTED AND ALL FOUR WINDOWS FAILED TO OPEN. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Electrical system, Exterior lighting, Jun 13, 2013
THE DRIVER'S SIDE DOOR ACTUATOR FAILED. I HAVE TO OPEN THE DRIVER'S DOOR WITH A KEY AND THE REMOTE DOESN'T WORK ON THE DRIVER'S SIDE. THE OTHER DOORS LOCK WITH THE REMOTE BUT ONLY AFTER THE DRIVER'S SIDE DOOR IS LOCKED BY KEY. THIS HAS ALSO AFFECTED THE INTERIOR LIGHTS WHICH DON'T LIGHT WHEN THE DOOR IS OPEN. *TR
Electrical system, Latches/locks/linkages, May 21, 2013
DOOR LOCK DOES NOT WORK WITH THE REMOTE OR MANUAL KEY. DOOR LOCKS SPORADICALLY MOVE UP AND DOWN WITH OUT TOUCHING DOOR LOCK SWITCHES. I SPENT $300.00 ON GENUINE HONDA PARTS AND HAD MY MECHANIC INSTALL A NEW ACTUATOR AND LOCK MECHANISM, AND THE PROBLEM IS EXACTLY THE SAME. I WANT TO TAKE THE CAR TO HONDA AND ASK FOR A TOTAL REIMBURSEMENT AND A FINAL REPAIR. I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THIS PARTICULAR PROBLEM BECAUSE OF THE NUMBER OF COMPLAINTS ABOUT THE KEY LOCKS ON THESE MODELS. A LOCAL TELEVISION STATION ( WITH A PROBLEM SOLVING SEGMENT RECENTLY COVERED THIS PROBLEM.) CAN YOU PLEASE HELP ME IN ANY WAY? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TR
Electrical system, Visibility, Mar 7, 2013, fire
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT SMELLED FIRE COMING FROM THE DRIVER'S SIDE POWER WINDOW SWITCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V486000 (ELECTRICAL SYSTEM, VISIBILITY). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 250,000. *TR
Electrical system, Mar 1, 2013
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE PARKED, SHE NOTICED SMOKE AND A BURNING ODOR COMING FROM THE DRIVER SIDE DOOR PANEL AND VENTS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE DRIVER SIDE MASTER SWITCH WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V486000 (ELECTRICAL SYSTEM , VISIBILITY). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,962. UPDATED 5/9/13 *CN
Electrical system, Jan 11, 2013
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE CONTROL MODULE FAILED WHILE TRYING TO OPERATE THE WINDOWS. THE CONTACT ALSO STATED THAT THE DOOR BECAME HOT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V486000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Electrical system, Visibility, Dec 7, 2012
ON JUNE 25, 2012, STARTED ENGINE AND LOWERED DRIVER-SIDE POWER WINDOW. NOTICED SMOKE RISING FROM THE DRIVER-SIDE POWER WINDOW SWITCH. CONTACTED LOCAL HONDA DEALERSHIP WITHIN 20 MINUTES. DID *NOT* RECEIVE A RECALL NOTICE (NHTSA CAMPAIGN NUMBER: 12V-486) FROM HONDA MOTORS (HONDA CAMPAIGN RECALL NUMBER: S61) SINCE THE VEHICLE WAS MANUFACTURED IN DECEMBER 2001 (I.E., VEHICLE WAS MANUFACTURED BEFORE THE FEBRUARY 19, 2002, THROUGH JULY 28, 2006 RECALL DATES). *TR
Air bags, Vehicle speed control, Electrical system, Oct 24, 2012
I RESPONDED TO A RECALL NOTICE FOR THE AIRBAG INFLATOR. I HAD NOTICED, IMMEDIATELY THEREAFTER, THAT MY HORN AND CRUISE CONTROL IS INOPERABLE. I CONTACTED SERVICE ADVISOR WHO ASKED TO BRING THE CAR BACK IN. SHE AGREED THAT THE MECHANISM FOR THESE INOPERABLE PARTS IS IN "CLOSE PROXIMITY TO THE AIR BAG INSPECTION AREAS", FOR THE RECALL. HOWEVER, THEY CLAIM THEY "... ARE NOT LIABLE FOR THE CABLE REEL" AND WILL CHARGE TO HAVE IT FIXED. AND JUST YESTERDAY, IN THE PROCESS OF GETTING MY WINDOW FIXED, THE SAME DEALERSHIP LEFT OUT THE MOISTURE SHIELD AND DISABLED MY DOOR LOCKS WHICH ARE SUPERFICIAL ISSUES THAT THEY SOMEWHAT RESOLVED. HOWEVER, I STILL DO NOT HAVE A WORKING HORN OR CRUISE CONTROL BECAUSE THESE WERE CONSEQUENTIALLY DAMAGED AFTER INNOCENTLY RESPONDING TO AN AIRBAG RECALL INSPECTION. *TR
Electrical system, Sep 11, 2012
REPLACED MY AC COMPRESSOR FOR THE SECOND TIME IN LESS THEN TWO YEARS. *TR
Engine and engine cooling, Electrical system, May 25, 2012
THE A/C COMPRESSOR HAS FAILED TWICE. THE FIRST TIME AT 106101 MILES IN 2008 AND THE SECOND TIME AT 135567 MILES ON MAY 3, 2012. SO IT LASTED JUST 29466 MILES. THIS IS UNACCEPTABLE AND UPSETTING. THE NEW ONE IS ALREADY STARTING TO ACT UP BUT AT LEAST IT'S UNDER WARRANTY SINCE IT HAS ONLY BEEN 3 WEEKS SINCE IT WAS INSTALLED. HONDA NEEDS TO REDESIGN THE COMPRESSOR SO PEOPLE CAN AT LEAST GET A RELIABLE REPLACEMENT PART. HONDA SHOULD LOSE THEIR REPUTATION FOR BUILDING QUALITY CARS AND I WILL NEVER BUY ANOTHER ONE BECAUSE OF THIS. *TR
Electrical system, May 7, 2012, fire
ON MAY 5, 2012, THE WINDOW CONTROL PANEL ON THE DRIVER SIDE OF MY 2002 CRV SPARKED IN FLAME AND EMITTED SMOKE AND FUME THAT SMELLED LIKE BURNT PLASTIC AND TOXIC CHEMICALS. I HAD TO PULL OVER ON THE FREEWAY BECAUSE THE FUME STUNK UP THE INTERIOR OF THE CAR. MY HUSBAND AND DAUGHTER IN THE BACK PASSENGER SEATS WERE TERRIFIED BY THE INCIDENT. I OBSERVED THE FLAME BURNT THE PLASTIC OF THE CONTROL PANEL AND I WAS UNABLE TO USE THE AUTOMATIC BUTTONS TO OPEN/CLOSE THE WINDOWS. I BELIEVE THIS IS THE SECOND TIME MY CRV EXPERIENCED THIS PROBLEM WITH THE WINDOW CONTROL PANEL. *TR
Electrical system, Exterior lighting, Jan 6, 2012
MULTIPLE PROBLEMS WITH LOW BEAM HEADLIGHTS GOING OUT - HIGH BEAMS CONTINUED TO WORK IN ALL INSTANCES. FIRST INCIDENT 11/19/2007 REPLACED PART OF WIRING HARNESS DUE TO THE WIRING HARNESS HAD MELTED. 9/20/2010 LOW BEAMS WENT OUT AGAIN - REPLACED THE HEADLIGHT SWITCH. 3/7/11 LOW BEAMS OUT AGAIN - REPLACED THE HEADLAMP SWITCH. 6/2/11 LOW BEAMS OUT AGAIN - REPLACED THE MULTIPLEX CONTROL MODULE. 12/2/11 LOW BEAMS OUT AGAIN - IN SHOP DISCONNECTED AND CONNECTED WIRING - LOW BEAMS WORKING. 12/24/11 LOW BEAMS WENT OUT. 12/25/11 LOW BEAMS CAME BACK ON BY THEMSELVES. 1/4/2012 LOW BEAMS OUT AGAIN - IN SHOP CHECKED CONNECTIONS. PICKED UP CAR LOW BEAMS WORKING. 1/5/2012 - LOW BEAMS OUT AGAIN. APPROXIMATELY 3 OTHER VISITS TO A MECHANIC - CONNECTIONS UNPLUGGED AND REPLUGGED TO GET LOW BEAMS WORKING AGAIN. ALSO AT LEAST 5 OTHER INSTANCES WHERE THE LOW BEAMS WENT OUT AND CAME BACK ON BEFORE I COULD GET THE CR-V TO A MECHANIC. 9/2011 MOTOR TRENDS MAGAZINE REPORTS ISSUE OF LOW BEAMS HEADLIGHTS GOING OUT ON HONDA CR-V MODELS 2002 - 2005. I HAVE SPENT OVER $1000 TRYING TO GET THIS ISSUE RESOLVED. ISSUE WITH WIRING HARNESS MELTING SOUNDS VERY MUCH LIKE THE RECALL THAT HONDA ISSUED FOR THE FIT - 'WIRING HARNESSES FOR THE HEADLAMP CONTROL SWITCH - THE CONNECTOR COULD OVERHEAT AND FAIL, RENDERING THE LOW-BEAM LAMPS INOPERABLE. HONDA NOTES THAT HIGH-BEAM HEADLAMP FUNCTIONALITY IS NOT IMPEDED BY THIS ISSUE.' *TR
Electrical system, Exterior lighting, Dec 27, 2011
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE LOW BEAM HEADLIGHTS SUDDENLY FAILED. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE HEADLIGHT SWITCH. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11012 (EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH EXTERIOR LIGHTING:HEADLIGHTS:SWITCH) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 221,000. UPDATED 01/04/12 *BF
Electrical system, Exterior lighting, Dec 8, 2011
LOW BEAM ON PASSENGER SIDE HEADLIGHT BROWNED OUT TO ALMOST NO LIGHT. IT HAS TAKEN SEVERAL LIGHT BULBS OVER PAST FEW YEARS. UPON MY INSPECTION, FOUND HARNESS PLUG FOR LIGHT BULB WAS CHARRED AND DAMAGED. *TR
Electrical system, Exterior lighting, Dec 8, 2011
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WOULD INTERMITTENTLY FAIL. THE CONTACT ALSO STATED THAT THE STEERING COLUMN WOULD BECOME HOT DURING THE FAILURE AND SHE COULD SMELL A BURNING ODOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE WIRING FOR THE HEADLIGHT SWITCH WAS BURNED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/20/11 *BF THE DEALER FOUND THE HEADLIGHT BULB BURNED OUT AND THE WIRING AT THE LIGHT SWITCH WAS BURNT AND THE CONNECTOR WAS DAMAGED. UPDATED 12/23/11
Electrical system, Exterior lighting, Nov 30, 2011
BOTH LOW BEAM HEAD LIGHTS WENT OFF INTERMITTENTLY . AND RETURNED ON WITHIN A SHORT TIME LATER .THIS CONTINUED OVER A DOZEN TIMES ON EACH OF TWO OCCASIONS.