2002 Honda CR-V
Problems, recalls and owner-reported issues
Air bags is the leading concern among 527 owner complaints filed for this model year. This is the 9th highest complaint count among 26 CR-V model years with reports.
Of the 2002 reports, 52 involved a crash and 17 involved a fire. 50 people were injured.
What owners report most often
Recalls and investigations
Visibility, power window devices and controlsDec 10, 2020
Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.
Campaign 20V768000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Electrical systemOct 5, 2012
Honda is recalling certain model year 2002-2006 CR-V passenger vehicles, manufactured from February 19, 2002, through July 28, 2006. The driver-side power window switch may fail or melt.
If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Campaign 12V486000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Air bags, frontalJun 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE WIRE HARNESS OF THE DRIVER'S FRONT AIR BAG WAS INCORRECTLY WIRED.
IN THE EVENT OF A CRASH, THE AIR BAG INFLATION RATE WOULD BE INCORRECT, WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER.
DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V255000 on NHTSA.gov
Electrical system, ignition, switchOct 27, 2003
ON CERTAIN SPORT UTILITY VEHICLES, METAL PARTICLES IN THE KEY CYLINDER BODY COULD INTERFERE WITH THE INTERLOCK LEVER OPERATION, MAKING IT POSSIBLE TO REMOVE THE IGNITION KEY WITHOUT SHIFTING THE TRANSMISSION TO "PARK."
IF THE VEHICLE OPERATOR DOES NOT SHIFT TO "PARK" BEFORE REMOVING THE KEY AND FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR.
DEALERS WILL INSPECT AND TEST IGNITION SWITCHES FOR CONTAMINATION INTERFERENCE. ANY SWITCHES THAT FAIL THE TEST WILL BE REPAIRED. OWNER NOTIFICATION BEGAN ON NOVENBER 3, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 03V422000 on NHTSA.gov
Power train, automatic transmissionJul 29, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, EXCESSIVE CORROSION OF THE SHIFT CABLE LINKAGE COULD PREVENT THE DRIVER FROM SHIFTING THE AUTOMATIC TRANSMISSION INTO PARK.
IF THE VEHICLE OPERATOR FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR. DEALERS WILL INSPECT THE SHIFT CABLE LINKAGE FOR CORROSION. IF CORROSION CAUSES BINDING, THEY WILL REPLACE THE SHIFT CABLE.
DEALERS WILL ALSO INSTALL A NEW CORROSION-RESISTANT CONTROL PIN. OWNER NOTIFICATION BEGAN ON AUGUST 19, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 03V274000 on NHTSA.gov
SeatsSep 17, 2002
ON CERTAIN SPORT UTILITY VEHICLES, THE FRONT SEAT ANCHORAGE NUT STRENGTH IS INSUFFICIENT BECAUSE THE NUTS WERE INSTALLED IMPROPERLY.
IF A COLLISION OCCURRED, THE SEAT ANCHORAGE WOULD NOT WITHSTAND THE FORCE, AND THE FRONT SEAT OCCUPANTS WOULD NOT BE RESTRAINED PROPERLY.
TELEPHONE CALLS WERE MADE TO EACH OWNER AND THE VEHICLES HAVE BEEN REPLACED.
Campaign 02V251000 on NHTSA.gov
Seat belts, front, webbingNov 26, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH AUTOMATIC SEAT BELT PRETENSIONS. THE CR-V IS EQUIPPED WITH TWO SEAT BELT PRETENSIONERS - RETRACTOR AND BUCKLE - IN BOTH THE DRIVER AND FRONT PASSENGER SEATING POSITIONS. SOME BUCKLE PRETENSIONERS USE A PART THAT RESTRICTS THE FULL MOTION OF THE MECHANISM.
IF THESE PRETENSIONERS ACTIVATE IN A CRASH, THE SEAT BELT COULD UNLATCH, LEAVING THE FRONT SEAT OCCUPANTS UNRESTRAINED.
DEALERS WILL REPAIR BOTH FRONT SEAT BELT BUCKLE PRETENSIONERS. CUSTOMERS WILL BE PROVIDED WITH A RENTAL CAR. OWNERS WERE ORIGINALLY CONTACTED ON NOVEMBER 14, 2001. A FOLLOWUP OWNER NOTIFICATION LETTER IS BEING MAILED DURING DECEMBER 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 01V351000 on NHTSA.gov
Representative owner complaints: equipment
40 reports, newest first. Show all
Equipment, Sep 12, 2007
IN 2006, THE AIR CONDITIONING COMPRESSOR FAILED IN OUR 2002 HONDA CRV. THE CAR HAD ABOUT 63,000 MILES AT THE TIME. OUR HONDA DEALER SAID THE WARRANTY HAD EXPIRED AND THE PART WAS NOT COVERED BY A RECALL. WE PURCHASED A NEW HONDA REPLACEMENT COMPRESSOR AND HAD IT INSTALLED AT A LOCAL SHOP BECAUSE HONDA'S LABOR PRICE WAS OUTRAGEOUS...OVER $3000! THIS REPAIR COST US ABOUT $2500. IN 2007, THE COMPRESSOR FAILED AGAIN AT 78,000 MILES. WE CHECKED WITH THE HONDA DEALER AGAIN, AND WERE TOLD THAT THE PART WAS NOT COVERED BY A RECALL. THEY SAID THERE WAS METAL PIECES IN THE LINES AND THE ENTIRE AIR CONDITIONING SYSTEM HAD TO BE REPLACED. IT WOULD COST $4000 TO HAVE THE SYSTEM REPLACED. AGAIN, I PURCHASED HONDA REPLACEMENT PARTS AND HAD A LOCAL SHOP INSTALL THE NEW AIR CONDITIONING SYSTEM. THIS TIME I PAID $3200, WHICH INCLUDED A DISCOUNT ON THE LABOR RATE BECAUSE THEY HAD REPLACED THE COMPRESSOR BEFORE. WE WERE WITHOUT OUR CRV FOR OVER TWO WEEKS DURING THE HOTTEST TIME OF THE YEAR (TEMPS ABOVE 100 F). THIS WAS A TERRIBLE INCONVENIENCE, AND A FINANCIAL BURDEN. MANY OTHER HONDA CRV OWNERS HAVE HAD THE SAME PROBLEM, SO THIS IS CLEARLY A MANUFACTURING DEFECT. I SUSPECT THERE IS, OR WILL BE, A CLASS ACTION SUIT AGAINST HONDA. I HAVEN'T FOUND A WAY TO JOIN THE SUIT, BUT I AM LOOKING. SOMETHING SHOULD BE DONE ABOUT THIS PROBLEM. *TR
Visibility, Equipment, Apr 12, 2007
AIR CONDITIONER SYSTEM FAILURE. A SAFETY CONCERN IN THAT THIS LOCKS UP THE COMPRESSOR PULLEY AND POSSIBLY THE ENTIRE ENGINE BELT. ALSO, DEFROSTER NOT WORKING PROPERLY. REPLACED BY HONDA.*AK
Equipment, Apr 10, 2007
TL* - THE CONTACT OWNS A 2002 HONDA CRV. THE AIR CONDITIONER STOPPED WORKING. THE DEALER DIAGNOSED THE VEHICLE AS NEEDING A NEW AIR CONDITIONING SYSTEM. THE FAILURE MILEAGE WAS 116,000. THE CONTACT STATED THAT BECAUSE THE AIR CONDITIONER DID NOT WORK THE WINDOWS FOGGED UP. THE CONTACT HAS AN ESTIMATE OF REPAIR INVOICE. THE CURRENT MILEAGE WAS 142,000.*AK UPDATED 10/03/08 *BF UPATED 10/07/08. *JB
Equipment, Aug 19, 2006
I HAVE A 2002 HONDA CRV. WHILE I WAS DRIVING LAST WEEK IT SUDDENLY BEGAN MAKING A LOUD RACKET UNDER THE HOOD AND THE A/C STOPPED PUTTING OUT COLD AIR. I TURNED OFF THE A/C AND THE NOISE STOPPED. I TOOK IT TO THE DEALERSHIP AND THEY SAID THE COMPRESSOR, CONDENSOR AND DRYER MUST BE REPLACED BECAUSE IT HAD EXPLODED. THIS COST $1900 TO REPAIR. AFTER READING ON THE INTERNET I SAW WHERE SEVERAL HONDAS HAVE HAD THIS PROBLEM. IT SEEMS TO BE A MANUFACTURER DEFECT OF SOME SORT. I'M VERY DISAPPOINTED THAT HONDA HAS NOT TURNED OUT TO BE AS RELIABLE A VEHICLE AS I EXPECTED. *JB
Engine and engine cooling, Equipment, Aug 17, 2006
2002 CRV ORDERED AND BOUGHT NEW IN 2004 AND 2005 REPLACED WHOLE AIR CONDITIONING UNIT FIRST TIME HAD TO WAIT AS PARTS WERE NOT AVAILABLE. IN 2006 HAVE TO REPLACE COOLING FANS AS BOTH NOT WORKING. HONDA HELPED WITH PART OF COST FOR FIRST TWO REPAIRS BUT THIS SHOULD NOT HAPPEN THIS CAR IS A LEMON. *NM
Engine and engine cooling, Equipment, Aug 17, 2006
2002 HONDA CRV EX 4WD: AT 45000 MILES THE OXYGEN SENSOR WENT OUT; ONE WEEK LATER THE ENTIRE A/C COMPRESSOR BODY HAD 1 INCH LONG CRACK AND LEAKED. UNBELIEVABLE. *NM
Equipment, Aug 7, 2006
WHILE DRIVING DOWN THE HIGHWAY, I HEARD AN ODD, CONTINUOUS NOISE THAT MADE ME THINK THAT IT WAS MY AC. I IMMEDIATELY SWITCHED OFF THE AC, BUT THE NOISE CONTINUED BRIEFLY AND THEN WAS FOLLOWED BY A LOUD BANG FROM THE ENGINE COMPARTMENT AND THE SOUND OF SOMETHING BREAKING LOOSE AND FLAPPING AROUND THE ENGINE COMPARTMENT. WHEN I COULD SAFELY STOP, I TURNED THE AC BACK ON. THE FAN RAN BUT THE AIR WAS NOT COLD. WHEN I CALLED HONDA SERVICE, THE REPRESENTATIVE TOLD ME HE KNEW WHAT THE PROBLEM WAS AS HE HAD THE SAME THING HAPPENED TO HIM. HE SAID THE COMPRESSOR CLUTCH BROKE AND BECAUSE OF THE SYSTEM DESIGN, THE BREAKAGE SENT METAL SHARDS THROUGHOUT THE AC SYSTEM, REQUIRING REPLACEMENT OF THE ENTIRE AC UNIT EXCEPT FOR A COUPLE OF HOSES. HE QUOTED $2900 FOR THE REPAIR. MY VEHICLE HAS HAD THE RECOMMENDED SERVICE MAINTENANCE AND HAD IN FACT BEEN SERVICED JUST PRIOR TO THE BREAKAGE. AS FAILURE SEEMED PREMATURE AND THE AC DESIGN FLAWED, I SEARCHED THE INTERNET FOR SIMILAR COMPLAINTS. I FOUND A DISCUSSION TOPIC AT EDMUNDS.COM DEVOTED SOLELY TO THIS PROBLEM (HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0D3FBB.F0D3FB5/0). AS HONDA HAS OFFERED A COURTESY REPAIR TO SOME CUSTOMERS, THEY ARE OBVIOUSLY AWARE OF THE DEFECTIVE COMPRESSOR. *NM
Equipment, Other or unspecified, Jul 17, 2006
THERE WAS A LOUD RATTLING NOISE COMING FROM MY AIR CONDITIONER. MY HUSBAND TOOK A LOOK AT IT. WHEN HE TURNED THE AIR CONDITIONER ON AND WENT AROUND TO THE FRONT OF THE CAR. THE BALL BEARINGS IN MY COMPRESSOR FAILED AND THE COMPRESSOR EXPLODED. SHARDS OF METAL FLEW FROM UNDER THE CAR. FROM THE RESEARCH I HAVE DONE THERE HAVE BEEN A LOT OF HONDA CRVS DOING THE SAME. IF ANYONE WAS STANDING NEAR THE CAR AT THE TIME OF EXPLOSION, THEY COULD HAVE BEEN HURT. *JB
Equipment, Nov 15, 2005
HEARD A CLUNK TYPE NOISE IN ENGINE AREA OF CAR. REPORTED THIS TO MECHANIC AND HE DIAGNOSED THE COMPRESSOR OF THE AC HAD LOCKED UP, THE SHAFT HAD TWISTED OFF,& THE OUTER CLUTCH PLATE WAS MISSING . THIS WAS A 2002 HONDA CR-V WITH 62,212 MILES WITH A REPAIR BILL OF $1729.83. THE CAR HAD NOT BEEN ABUSED OR WRECKED. *NM
Equipment, Oct 16, 2005
I OWN A HONDA CRV MINIVAN AND RECENTLY THE COMPRESSOR IN THE AIR CONDITIONING SYSTEM SUDDENLY FAILED. THE HONDA DEALER SAID "IT EXPLODED AND CONTAMINATED THE WHOLE AC SYSTEM" AND THAT THE ENTIRE SYSTEM NEEDED TO BE REPLACED! A HONDA EMPLOYEE TOLD ME THAT HE HAS COME ACROSS THIS SAME PROBLEM WITH SEVERAL CRV'S AC SYSTEMS WHICH HAD FAILED AND THAT I SHOULD TALK TO HONDA USA CUSTOMER SERVICE CONCERNING THE A/C PROBLEM. CUSTOMER SERVICE TOLD ME IT WOULD COST $2,500 DOLLARS FOR THE NEW SYSTEM, AND REFUSED TO ACKNOWLEDGE THAT THERE WAS A PROBLEM WITH THE SYSTEMS WHEN I SUGGESTED THIS APPEARED TO BE A MANUFACTURERS' DEFECT. IN THE END, THEY GAVE ME "A DEAL" AND ONLY(!) CHARGED ME $1,900 TO REPLACE THE SYSTEM, WHICH I PAID. I SEARCHED THE INTERNET AND FOUND DOZENS OF A/C FAILURES IN THE HONDA CRV! I ALSO SPOKE TO A FELLOW EMPLOYEE WHO HAD A FAILURE AT 24,000 MILES, AND NOTED THAT AMONG THE INTERNET SEARCHES MANY OF THE SIMILAR A/C PROBLEMS OCCURRED IN CRVS WITH VERY LOW MILEAGE. ONE OF THE WEBSITES WAS EDMUNDS.COM ?? INSIDE LINE FORUM AT: HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX?ED_SEARCHRESULTS@622.XXDSCJHOTYJ.1@.EF026C3!KEYWORDS=ALLIN%3AMSGTEXT%20LIMIT%3A.EF026C3%20AC&COUNT=20 I CAN SEND FOR YOUR REVIEW SOME OF RESEARCH WHICH SHOWS MANY EXAMPLES OF THE SAME PROBLEM OCCURRING AT DIFFERENT MILEAGES, BUT I'M SURE YOU HAVE BETTER SOURCES. IN MY VIEW, HONDA SHOULD ISSUE A RECALL, RESOLVE THIS PROBLEM, AND REFUND MONEY FOR THOSE EXPENSES TO ALL WHO HAD THE SAME PROBLEM. IT WOULD ALSO SEEM TO ME THAT AN EXPLODING COMPRESSOR WOULD BE A SAFETY PROBLEM, ESPECIALLY IF THE CONTAMINATION WERE TO BREACH THE SYSTEM! I'M FILING THIS COMPLAINT TO BRING THIS PROBLEM TO YOUR ATTENTION, AND WOULD GREATLY APPRECIATE YOUR LOOKING INTO THIS PROBLEM AND ENSURING THAT HONDA RESOLVE IT! I LOOK FORWARD TO YOUR ASSISTANCE. *NM
Equipment, Sep 27, 2005
I WAS DRIVING HOME IN MY 2002 HONDA CR-V EX WHEN I HEARD A LOUD NOISE FROM MY VEHICLE. A FEW YARDS FURTHER UP THE ROAD, I HEARD A THUNK. SO I PULLED OVER AND LOOKED UNDERNEATH AND IN THE ROAD, BUT I DIDN'T SEE ANYTHING. HOWEVER, WHEN I STARTED DRIVING AGAIN, THE A/C WAS NOT WORKING. THE NEXT MORNING AS I WAS DRIVING TO THE DEALER TO HAVE THEM LOOK AT THE VEHICLE, I HEARD A THUD FROM UNDERNEATH, LOOKED IN MY REVIEW MIRROR, AND SAW A PART SPINNING IN THE ROAD. I PICKED UP THE PART AND TOOK IT TO THE DEALER, WHERE THEY CONFIRMED IT WAS THE CLUTCH FROM MY A/C THAT JUST FELL OFF AS I WAS DRIVING DOWN THE ROAD. THIS IS NOT A SMALL PART AND COULD EASILY HAVE CAUSED ME TO BLOW A TIRE, CAUSED ENGINE DAMAGE OR HAVE CAUSED SOMEONE ELSE ON THE ROAD SWERVE INTO DANGER. LUCKILY, I WAS NOT GOING THAT FAST AND THERE WAS NO ONE BEHIND ME. FROM THE INTERNET, I SEE THAT OTHER PEOPLE HAVE HAD THE SAME THING HAPPEN. PARTS FALLING OFF A VEHICLE IN MOTION IS A SAFETY ISSUE! THE A/C FAILURE SPEWED METAL THROUGHOUT THE ENTIRE A/C SYSTEM AND IT ALL HAD TO BE REPLACED. A/C IS NOT JUST A COMFORT ITEM AS IT IS NEEDED TO DEFOG WINDOWS.
Equipment, Sep 13, 2005
NORMAL DAY TO DAY DRIVING....AIR WAS COOLING....WE HEARD A LOUD NOISE FROM UNDER THE HOOD....NO MORE COOL AIR....AIR CONDITIONER WENT COMPLETELY OUT ON MY 2002 HONDA CRV....TOTAL COST TO REPAIR WAS 1800.00....THERE IS A KNOWN PROBLEM WITH THE AIR CONDITIONERS BUT HONDA HAS NOT ISSUED A RECALL....ACCORDING TO ROEBUCK HONDA WE DID NOT HAVE AN EXTENDED WARRANTY, WE TOOK THE CAR TO A HONDA CERTIFIED REPAIRMAN (WHO PREVIOUSLY WORKED FOR ROEBUCK HONDA) AFTER GETTING A QUOTE FROM ROEBUCK HONDA....WE CONTACTED HONDA AMERICA FOR SOME TYPE OF REEMBURSEMENT SINCE THERE IS A KNOWN PROBLEM AND THE CAR IS ONLY 3 YRS OLD WITH LESS THAN 60,000 MILES....WE HAVE BEEN GIVEN THE RUN AROUND....ENOUGH OF THESE COMPLAINTS GET ISSUED MAYBE HONDA WILL DO SOMETHING FOR THEIR CONSUMERS.*JB
Equipment, Aug 9, 2005
THE AIR CONDITIONER IN MY 2002 HONDA CRV FAILED COMPLETELY. I UNDERSTAND THAT THERE IS A DEFECT IN THE COMPRESSORS. THE FACTORY HAS AN UPDATED UNIT. HONDA HAS NOT RECALLED THE AIR CONDITIONERS EVEN THOUGH THEY ARE AWARE OF THIS DEFECT. THIS REPAIR CAN RUN UP TO $3000.00 RETAIL. THIS IS NOT A CLEAR SAFETY ISSUE UNLESS THE COMPRESSOR FAILURE CAUSES THE POWER STEERING PUMP TO GO. *NM
Engine and engine cooling, Equipment, Nov 4, 2003
AIR CONDITIONER COMPRESSOR HAD COMPLETELY FAILED. A FEW DAYS AFTER THE COMPRESSOR FAILED, THE SERPENTINE BELT SNAPPED. *AK THE VEHICLE WAS IN MOTION WHEN THE A/C WENT OUT WITH NO WARNING. THE VEHICLE MADE A TAPPING NOISE AND SMELLED LIKE BURNING RUBBER ALONG WITH SMOKE COMING OUT FROM THE HOOD WHEN THE SERPENTINE BELT WAS FOUND SNAPPED. *SCC *JB
Engine and engine cooling, Equipment, May 13, 2003
THE CAR STALLS WHEN COMING TO A STOP. STALLS WHEN TAKING OFF FROM A STOP. WE USE TO GET ALMOST 320 MILES TO THE GALLON, WE ARE NOW DOWN TO 100 TO 180. THE CAR BUCKS LIKE IT IS NOT GETTING ANY FUEL. THE V-TEC DOES NOT WANT TO KICK IN ALL THE TIME ANYMORE. LOSS OF POWER. IT HAS BEEN TO THE DEALER ON SEVERAL OCCASIONS, WHEN THEY CANNOT DUPLICATE THE PROBLEM. WE HAVE HAD ALL THESE PROBLEMS SINCE THE A/C UNIT WENT OUT LAST JULY AND THE CAR HAS NOT BEEN RIGHT SINCE. WE SPENT $100 ON SPARK PLUGS THAT WE WERE TOLD WOULD FIX THE FUEL PROBLEM, THAT HAS NOT CHANGED. WE ARE NOT NOTIFIED OF ANY RECALLS WE HAVE TO FIND THEM OURSELVES. *JB