2002 Honda CR-V
Problems, recalls and owner-reported issues
Air bags is the leading concern among 527 owner complaints filed for this model year. This is the 9th highest complaint count among 26 CR-V model years with reports.
Of the 2002 reports, 52 involved a crash and 17 involved a fire. 50 people were injured.
What owners report most often
Recalls and investigations
Visibility, power window devices and controlsDec 10, 2020
Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.
Campaign 20V768000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Electrical systemOct 5, 2012
Honda is recalling certain model year 2002-2006 CR-V passenger vehicles, manufactured from February 19, 2002, through July 28, 2006. The driver-side power window switch may fail or melt.
If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Campaign 12V486000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Air bags, frontalJun 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE WIRE HARNESS OF THE DRIVER'S FRONT AIR BAG WAS INCORRECTLY WIRED.
IN THE EVENT OF A CRASH, THE AIR BAG INFLATION RATE WOULD BE INCORRECT, WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER.
DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V255000 on NHTSA.gov
Electrical system, ignition, switchOct 27, 2003
ON CERTAIN SPORT UTILITY VEHICLES, METAL PARTICLES IN THE KEY CYLINDER BODY COULD INTERFERE WITH THE INTERLOCK LEVER OPERATION, MAKING IT POSSIBLE TO REMOVE THE IGNITION KEY WITHOUT SHIFTING THE TRANSMISSION TO "PARK."
IF THE VEHICLE OPERATOR DOES NOT SHIFT TO "PARK" BEFORE REMOVING THE KEY AND FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR.
DEALERS WILL INSPECT AND TEST IGNITION SWITCHES FOR CONTAMINATION INTERFERENCE. ANY SWITCHES THAT FAIL THE TEST WILL BE REPAIRED. OWNER NOTIFICATION BEGAN ON NOVENBER 3, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 03V422000 on NHTSA.gov
Power train, automatic transmissionJul 29, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, EXCESSIVE CORROSION OF THE SHIFT CABLE LINKAGE COULD PREVENT THE DRIVER FROM SHIFTING THE AUTOMATIC TRANSMISSION INTO PARK.
IF THE VEHICLE OPERATOR FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR. DEALERS WILL INSPECT THE SHIFT CABLE LINKAGE FOR CORROSION. IF CORROSION CAUSES BINDING, THEY WILL REPLACE THE SHIFT CABLE.
DEALERS WILL ALSO INSTALL A NEW CORROSION-RESISTANT CONTROL PIN. OWNER NOTIFICATION BEGAN ON AUGUST 19, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 03V274000 on NHTSA.gov
SeatsSep 17, 2002
ON CERTAIN SPORT UTILITY VEHICLES, THE FRONT SEAT ANCHORAGE NUT STRENGTH IS INSUFFICIENT BECAUSE THE NUTS WERE INSTALLED IMPROPERLY.
IF A COLLISION OCCURRED, THE SEAT ANCHORAGE WOULD NOT WITHSTAND THE FORCE, AND THE FRONT SEAT OCCUPANTS WOULD NOT BE RESTRAINED PROPERLY.
TELEPHONE CALLS WERE MADE TO EACH OWNER AND THE VEHICLES HAVE BEEN REPLACED.
Campaign 02V251000 on NHTSA.gov
Seat belts, front, webbingNov 26, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH AUTOMATIC SEAT BELT PRETENSIONS. THE CR-V IS EQUIPPED WITH TWO SEAT BELT PRETENSIONERS - RETRACTOR AND BUCKLE - IN BOTH THE DRIVER AND FRONT PASSENGER SEATING POSITIONS. SOME BUCKLE PRETENSIONERS USE A PART THAT RESTRICTS THE FULL MOTION OF THE MECHANISM.
IF THESE PRETENSIONERS ACTIVATE IN A CRASH, THE SEAT BELT COULD UNLATCH, LEAVING THE FRONT SEAT OCCUPANTS UNRESTRAINED.
DEALERS WILL REPAIR BOTH FRONT SEAT BELT BUCKLE PRETENSIONERS. CUSTOMERS WILL BE PROVIDED WITH A RENTAL CAR. OWNERS WERE ORIGINALLY CONTACTED ON NOVEMBER 14, 2001. A FOLLOWUP OWNER NOTIFICATION LETTER IS BEING MAILED DURING DECEMBER 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 01V351000 on NHTSA.gov
Representative owner complaints
527 reports, newest first.
Equipment, Aug 7, 2006
WHILE DRIVING DOWN THE HIGHWAY, I HEARD AN ODD, CONTINUOUS NOISE THAT MADE ME THINK THAT IT WAS MY AC. I IMMEDIATELY SWITCHED OFF THE AC, BUT THE NOISE CONTINUED BRIEFLY AND THEN WAS FOLLOWED BY A LOUD BANG FROM THE ENGINE COMPARTMENT AND THE SOUND OF SOMETHING BREAKING LOOSE AND FLAPPING AROUND THE ENGINE COMPARTMENT. WHEN I COULD SAFELY STOP, I TURNED THE AC BACK ON. THE FAN RAN BUT THE AIR WAS NOT COLD. WHEN I CALLED HONDA SERVICE, THE REPRESENTATIVE TOLD ME HE KNEW WHAT THE PROBLEM WAS AS HE HAD THE SAME THING HAPPENED TO HIM. HE SAID THE COMPRESSOR CLUTCH BROKE AND BECAUSE OF THE SYSTEM DESIGN, THE BREAKAGE SENT METAL SHARDS THROUGHOUT THE AC SYSTEM, REQUIRING REPLACEMENT OF THE ENTIRE AC UNIT EXCEPT FOR A COUPLE OF HOSES. HE QUOTED $2900 FOR THE REPAIR. MY VEHICLE HAS HAD THE RECOMMENDED SERVICE MAINTENANCE AND HAD IN FACT BEEN SERVICED JUST PRIOR TO THE BREAKAGE. AS FAILURE SEEMED PREMATURE AND THE AC DESIGN FLAWED, I SEARCHED THE INTERNET FOR SIMILAR COMPLAINTS. I FOUND A DISCUSSION TOPIC AT EDMUNDS.COM DEVOTED SOLELY TO THIS PROBLEM (HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0D3FBB.F0D3FB5/0). AS HONDA HAS OFFERED A COURTESY REPAIR TO SOME CUSTOMERS, THEY ARE OBVIOUSLY AWARE OF THE DEFECTIVE COMPRESSOR. *NM
Equipment, Other or unspecified, Jul 17, 2006
THERE WAS A LOUD RATTLING NOISE COMING FROM MY AIR CONDITIONER. MY HUSBAND TOOK A LOOK AT IT. WHEN HE TURNED THE AIR CONDITIONER ON AND WENT AROUND TO THE FRONT OF THE CAR. THE BALL BEARINGS IN MY COMPRESSOR FAILED AND THE COMPRESSOR EXPLODED. SHARDS OF METAL FLEW FROM UNDER THE CAR. FROM THE RESEARCH I HAVE DONE THERE HAVE BEEN A LOT OF HONDA CRVS DOING THE SAME. IF ANYONE WAS STANDING NEAR THE CAR AT THE TIME OF EXPLOSION, THEY COULD HAVE BEEN HURT. *JB
Service brakes, Hydraulic, Jun 15, 2006
I PURCHASED A "CERTIFIED HONDA" VEHICLE, A 2002 HONDA CRV IN JUNE 2005. I WAS TOLD THAT THE BRAKES, BOTH FRONT & REAR PASSED PENNSYLVANIA INSPECTION BUT DID NOT PASS HONDA'S CERTIFIED INSPECTION SO THEY WERE REPLACED TO MAKE THE VEHICLE A "CERTIFIED HONDA". (THEY WERE REPLACED ON 6/1/05) I HAVE HAD THE VEHICLE FOR 1 YEAR, TOOK IT FOR INSPECTION ON 6/12/06 TO FIND OUT THAT THE REAR BRAKES ARE DOWN TO A 1/B OR FAR BELOW PASSING - COMPLETELY GONE! I HAVE DRIVEN THE VEHICLE UNDER 7000 IN THE YEAR THAT I HAVE OWNED IT. I CALLED THE ORIGINAL (AND ONLY OTHER OWNER) OF THE VEHICLE. HE TOLD ME THAT HE HAD THE SAME PROBLEM WHEN THE VEHICLE WAS UNDER 1 YEAR OLD. HE WAS TOLD THAT HONDA KNEW THAT THERE IS SOME KIND OF DEFECT IN THE DESIGN THAT CAUSES THE REAR BRAKES TO WEAR EXTREMELY FAST IN THE 2002 & 2003 CRVS, ESPECIALLY IN THE NORTHERN STATES BECAUSE OF OUR WINTERS. HE WAS TOLD THAT THE BRAKES NEED TO BE GREASED TO HELP PREVENT THIS- SOMETHING I WAS NOT TOLD WHEN I PURCHASED THE VEHICLE. WHEN I ASKED THE SERVICE MGR AT THE HONDA DEALER ABOUT THIS, HE SAID THEY SUGGEST IT BE DONE EVERY 7500 MILES. I HAVE NOT EVEN DRIVEN 7000 MILES ON THE CAR. IF HONDA IS AWARE OF THIS PROBLEM WITH THE REAR BRAKES, WHY HASN'T THERE BEEN A RECALL?? ARE THEY WAITING FOR THE BRAKES TO FAIL AND KILL SOMEONE BEFORE THEY DO SOMETHING?? *JB
Engine and engine cooling, May 30, 2006
I HAD THE A/C COMPRESSOR REPLACED AT 31000 MILES AT THE LOCAL DEALER UNDER WARRANTY .THEN THE COMPRESSOR WENT OUT AGAIN AROUND 4/30/05 AT 68320 MILES AND TALKED TO SEVERAL MECHS. AT DEALERS AND THEY TOLD ME THAT HONDA TOLD THEM TO REPLACE EVERYTHING HOSES LINES & ETC. AFTER THEY FIXED MINE THE FIRST TIME AT 31000 MILES NOW IT IS 37000 + LATER AND HAVING TO GET ANOTHER COMPRESSOR REPLACED I GUESS EVERY 30000 MILES THEY WILL NEED TO BE REPLACED THOUGHT HONDA WAS A BETTER VEHICLE THAN THAT. CANT GET HELP FROM DEALERSHIP YET. SAD THING IS IT'S ALMOST PAID FOR GUESS I WILL FIX IT AND THEN TRADE THIS CAR BEING HONDA ISN'T WHAT THEY USE TO BE VERY UNHAPPY HOPE THEY GET THERE PROBLEMS FIXED SOON TO MANY 02'S A/C PROBLEMS THANKS M.P. *NM
Vehicle speed control, May 1, 2006
DT*: THE CONTACT STATED ABOUT THREE WEEKS AGO THE CHECK ENGINE LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DETERMINED THE THROTTLE SENSOR NEEDED TO BE REPLACED. THE PART WAS ORDERED AND REPLACED LAST THURSDAY. UPDATED 5/16/2006 - *NM
Engine and engine cooling, Apr 25, 2006
DT*: THE CONTACT STATED WHILE DRIVING 65MPH ON THE HIGHWAY, THE ENGINE SEIZED WITHOUT WARNING AND SMOKE ERUPTED FROM UNDERNEATH THE FRONT HOOD AREA. THE VEHICLE SHUDDERED AND THE CONTACT MANAGED TO PULL OVER. THERE WAS NO EVIDENCE OF AN ENGINE FIRE, BUT OIL WAS POURING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION WHO DETERMINED THE MOTOR FAILED AND NEEDED TO BE REPLACED.
Engine and engine cooling, Power train, Mar 10, 2006
DT*: THE CONTACT STATED WHILE DRIVING 50 MPH THE ENGINE REVVED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THEY DETERMINED THE TRANSMISSION WAS CRACKED AND REPLACED THE TRANSMISSION, RANGE SENSOR, RANGE SWITCH AND OXYGEN SENSOR WHICH REMEDIED THE PROBLEM.
Seats, Jan 25, 2006
DT*: THE CONTACT STATED THE DRIVER'S SEAT IS LOOSE AT THE BASE. THERE IS A NHTSA RECALL, # 02V251000, REGARDING THE SEATS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR REPAIR OF THE SEAT ANCHOR.
Equipment, Nov 15, 2005
HEARD A CLUNK TYPE NOISE IN ENGINE AREA OF CAR. REPORTED THIS TO MECHANIC AND HE DIAGNOSED THE COMPRESSOR OF THE AC HAD LOCKED UP, THE SHAFT HAD TWISTED OFF,& THE OUTER CLUTCH PLATE WAS MISSING . THIS WAS A 2002 HONDA CR-V WITH 62,212 MILES WITH A REPAIR BILL OF $1729.83. THE CAR HAD NOT BEEN ABUSED OR WRECKED. *NM
Engine and engine cooling, Air bags, Oct 22, 2005
DRIVER SIDE AIRBAG LIGHT ON. WAS TOLD NEED TO REPLACE THE AIRBAG. WHEN AC WAS ON, ENGINE GAVE STRANGE NOISE AND WENT DEAD COMPLETELY. RESTARTED THE ENGINE, AND TURNED AC OFF, THINGS WERE OK. *JB
Equipment, Oct 16, 2005
I OWN A HONDA CRV MINIVAN AND RECENTLY THE COMPRESSOR IN THE AIR CONDITIONING SYSTEM SUDDENLY FAILED. THE HONDA DEALER SAID "IT EXPLODED AND CONTAMINATED THE WHOLE AC SYSTEM" AND THAT THE ENTIRE SYSTEM NEEDED TO BE REPLACED! A HONDA EMPLOYEE TOLD ME THAT HE HAS COME ACROSS THIS SAME PROBLEM WITH SEVERAL CRV'S AC SYSTEMS WHICH HAD FAILED AND THAT I SHOULD TALK TO HONDA USA CUSTOMER SERVICE CONCERNING THE A/C PROBLEM. CUSTOMER SERVICE TOLD ME IT WOULD COST $2,500 DOLLARS FOR THE NEW SYSTEM, AND REFUSED TO ACKNOWLEDGE THAT THERE WAS A PROBLEM WITH THE SYSTEMS WHEN I SUGGESTED THIS APPEARED TO BE A MANUFACTURERS' DEFECT. IN THE END, THEY GAVE ME "A DEAL" AND ONLY(!) CHARGED ME $1,900 TO REPLACE THE SYSTEM, WHICH I PAID. I SEARCHED THE INTERNET AND FOUND DOZENS OF A/C FAILURES IN THE HONDA CRV! I ALSO SPOKE TO A FELLOW EMPLOYEE WHO HAD A FAILURE AT 24,000 MILES, AND NOTED THAT AMONG THE INTERNET SEARCHES MANY OF THE SIMILAR A/C PROBLEMS OCCURRED IN CRVS WITH VERY LOW MILEAGE. ONE OF THE WEBSITES WAS EDMUNDS.COM ?? INSIDE LINE FORUM AT: HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX?ED_SEARCHRESULTS@622.XXDSCJHOTYJ.1@.EF026C3!KEYWORDS=ALLIN%3AMSGTEXT%20LIMIT%3A.EF026C3%20AC&COUNT=20 I CAN SEND FOR YOUR REVIEW SOME OF RESEARCH WHICH SHOWS MANY EXAMPLES OF THE SAME PROBLEM OCCURRING AT DIFFERENT MILEAGES, BUT I'M SURE YOU HAVE BETTER SOURCES. IN MY VIEW, HONDA SHOULD ISSUE A RECALL, RESOLVE THIS PROBLEM, AND REFUND MONEY FOR THOSE EXPENSES TO ALL WHO HAD THE SAME PROBLEM. IT WOULD ALSO SEEM TO ME THAT AN EXPLODING COMPRESSOR WOULD BE A SAFETY PROBLEM, ESPECIALLY IF THE CONTAMINATION WERE TO BREACH THE SYSTEM! I'M FILING THIS COMPLAINT TO BRING THIS PROBLEM TO YOUR ATTENTION, AND WOULD GREATLY APPRECIATE YOUR LOOKING INTO THIS PROBLEM AND ENSURING THAT HONDA RESOLVE IT! I LOOK FORWARD TO YOUR ASSISTANCE. *NM
Equipment, Sep 27, 2005
I WAS DRIVING HOME IN MY 2002 HONDA CR-V EX WHEN I HEARD A LOUD NOISE FROM MY VEHICLE. A FEW YARDS FURTHER UP THE ROAD, I HEARD A THUNK. SO I PULLED OVER AND LOOKED UNDERNEATH AND IN THE ROAD, BUT I DIDN'T SEE ANYTHING. HOWEVER, WHEN I STARTED DRIVING AGAIN, THE A/C WAS NOT WORKING. THE NEXT MORNING AS I WAS DRIVING TO THE DEALER TO HAVE THEM LOOK AT THE VEHICLE, I HEARD A THUD FROM UNDERNEATH, LOOKED IN MY REVIEW MIRROR, AND SAW A PART SPINNING IN THE ROAD. I PICKED UP THE PART AND TOOK IT TO THE DEALER, WHERE THEY CONFIRMED IT WAS THE CLUTCH FROM MY A/C THAT JUST FELL OFF AS I WAS DRIVING DOWN THE ROAD. THIS IS NOT A SMALL PART AND COULD EASILY HAVE CAUSED ME TO BLOW A TIRE, CAUSED ENGINE DAMAGE OR HAVE CAUSED SOMEONE ELSE ON THE ROAD SWERVE INTO DANGER. LUCKILY, I WAS NOT GOING THAT FAST AND THERE WAS NO ONE BEHIND ME. FROM THE INTERNET, I SEE THAT OTHER PEOPLE HAVE HAD THE SAME THING HAPPEN. PARTS FALLING OFF A VEHICLE IN MOTION IS A SAFETY ISSUE! THE A/C FAILURE SPEWED METAL THROUGHOUT THE ENTIRE A/C SYSTEM AND IT ALL HAD TO BE REPLACED. A/C IS NOT JUST A COMFORT ITEM AS IT IS NEEDED TO DEFOG WINDOWS.
Equipment, Sep 13, 2005
NORMAL DAY TO DAY DRIVING....AIR WAS COOLING....WE HEARD A LOUD NOISE FROM UNDER THE HOOD....NO MORE COOL AIR....AIR CONDITIONER WENT COMPLETELY OUT ON MY 2002 HONDA CRV....TOTAL COST TO REPAIR WAS 1800.00....THERE IS A KNOWN PROBLEM WITH THE AIR CONDITIONERS BUT HONDA HAS NOT ISSUED A RECALL....ACCORDING TO ROEBUCK HONDA WE DID NOT HAVE AN EXTENDED WARRANTY, WE TOOK THE CAR TO A HONDA CERTIFIED REPAIRMAN (WHO PREVIOUSLY WORKED FOR ROEBUCK HONDA) AFTER GETTING A QUOTE FROM ROEBUCK HONDA....WE CONTACTED HONDA AMERICA FOR SOME TYPE OF REEMBURSEMENT SINCE THERE IS A KNOWN PROBLEM AND THE CAR IS ONLY 3 YRS OLD WITH LESS THAN 60,000 MILES....WE HAVE BEEN GIVEN THE RUN AROUND....ENOUGH OF THESE COMPLAINTS GET ISSUED MAYBE HONDA WILL DO SOMETHING FOR THEIR CONSUMERS.*JB
Vehicle speed control, Sep 12, 2005
CHECK ENGINE LIGHT WENT ON AT 66K IN JULY 04. THROTTLE BODY WAS REPLACED (850.00 PART). SAME PART FAILED 13 MONTHS LATER, RESULTING IN CHECK ENGINE LIGHT AND ANOTHER $850.00 REPAIR. *NM
Equipment, Aug 9, 2005
THE AIR CONDITIONER IN MY 2002 HONDA CRV FAILED COMPLETELY. I UNDERSTAND THAT THERE IS A DEFECT IN THE COMPRESSORS. THE FACTORY HAS AN UPDATED UNIT. HONDA HAS NOT RECALLED THE AIR CONDITIONERS EVEN THOUGH THEY ARE AWARE OF THIS DEFECT. THIS REPAIR CAN RUN UP TO $3000.00 RETAIL. THIS IS NOT A CLEAR SAFETY ISSUE UNLESS THE COMPRESSOR FAILURE CAUSES THE POWER STEERING PUMP TO GO. *NM
Air bags, Aug 9, 2005
I HAVE A HONDA 2002 CRV. ON YOUR WEB SITE IT STATES THAT THE FRONT AIR BAGS HAVE BEEN RECALLED AND AFTER TAKING MY CRV TO THE DEALER THEY STATED THAT YOUR WEB SITE IS WRONG AND ONLY PART OF 2002 CRVS HAVE BEEN RECALLED AND MINE ISN'T ONE OF THEM. MY SRS LIGHT HAS BEEN ON FOR MONTHS AND THEY WANT A FORTUNE TO LOOK AND FIX IT. RIGHT NOW I HAVE NO FRONT AIRBAGS ON MY CRV AND YOUR SITE STATES THAT THIS PROBLEM WAS RECALLED. *JB
Other or unspecified, Aug 3, 2005
CONSUMER WANTS TO KNOW HOW CAN SHE VERIFY IF THE NECESSARY RECALL REPAIRS HAD BEEN MADE TO HER VEHICLE PRIOR TO HER PURCHASING IT.*MR *NM
Electrical system, Jul 27, 2005
IGNITION KEY ON REMOVAL FROM SWITCH IS VERY HOT ON MANY OCCASIONS
Air bags, Jul 27, 2005
WHILE ON A TRIP SRS WARNING LIGHT CAME ON- DEFECTIVE OPDS SENSOR IN PASSENGER SEAT BACK- CHARGED $725 FOR REPLACEMNT-TOLD OUT OF WARRANTY.
Other or unspecified, Jul 27, 2005
NORMAL INTOWN DRIVING, AIR CONDITIONER COMPRESSOR "BLEW UP"-METAL FROM FRONT SIDE OF COMPRESSOR BLOWN OUT
Latches/locks/linkages, Jul 22, 2005
REMOTE ENTRY PROBLEM DRIVER SIDE LOCKS DOES NOT OPEN OR CLOSE WITH REMOTE
Air bags, Jul 19, 2005
DT THE AIR BAGS SENSOR IS NOT WORKING PROPERLY, THE SRS LIGHT STAYS ON. CONTACTED HONDA, AND THEY WILL NOT WARRANTY IT. CONSUMER HAD TO PAY FOR THE LABOR AND RENT A CAR, THIS STARTED HAPPENING JULY 14TH, 2005. *AK
Vehicle speed control, Jun 29, 2005
DT: CONTACT STATED WHILE DRIVING VEHICLE LET OFF GAS, AND IT JUST KEPT GOING. SHE HAD TO DRIVE WITH THE BRAKES ON. DEALER TOLD CONTACT SHE NEEDED TO FIX THE BRAKES. WHEN SHE RELEASED THE BRAKE VEHICLE ACCELERATESD. *AK
Air bags, Jun 21, 2005, crash
GOOD AFTERNOON, MY NAME IS [XXX] AND I AM SUBMITTING A COMPLAINT REGARDING THE HONDA CRV (YEAR 2002). ON 6/25/2004, I WAS REAR ENDED WHILE WAITING ON A METERED FREEWAY ENTRANCE RAMP IN MILWAUKEE, WI. THE OTHER DRIVER DID NOT KNOW THAT THE RAMP WAS METERED AND REAR ENDED MY VEHICLE BETWEEN 40 - 50 MPH; MY CAR WAS THEN PUSHED INTO THE VEHICLE IN FRONT OF ME. ALTHOUGH IT WAS A HIGH SPEED COLLISION ON THE FRONT AND REAR, THE AIRBAG ON MY 2002 HONDA CRV DID NOT INFLATE. I HIT MY HEAD ON THE STEERING WHEEL AND HAD FACIAL BRUISING AND A LARGE GASH ON MY FOREHEAD REQUIRING APPROXIMATELY 20 STITCHES. MY CAR IS TOTALED; THE HOOD IS CRUSHED AND THE REAR END WAS PUSHED IN APPROXIMATELY 3 FEET. I BOUGHT MY CRV NEW IN 2002, PARTIALLY ON THE ASSUMPTION THAT IT WAS A SAFE VEHICLE THAT WOULD PROTECT ME IN THE EVENT OF A CAR ACCIDENT. ON FRIDAY, I CALLED THE DEALERSHIP WHERE MY CAR IS SERVICED (RUSS DARROW HONDA IN MILWAUKEE, WI) TO MAKE CERTAIN THAT I HAD NOT MISSED ANY RECALLS, AND THEY CONFIRMED THAT MY CAR WAS CURRENT WITH ALL RECALLS (THERE HAVE BEEN NO AIRBAG SPECIFIC RECALLS FOR MY YEAR). IF MY AIRBAG HAD INFLATED, I MOST LIKELY WOULD HAVE WALKED AWAY FROM THE SCENE WITHOUT ANY LASTING REMINDERS. MANY CONSUMERS CONSIDER A VEHICLE SAFETY RATING AND AIRBAG QUALITY WHEN CHOOSING A NEW VEHICLE. SINCE YOU CANNOT TEST AIRBAGS EXCEPT IN A LAB ENVIRONMENT OR ACCIDENT SITUATION, CONSUMERS MUST RELY ON THE TRUSTWORTHINESS OF THE MANUFACTURER AND HOPE THAT THEY WORK WHEN REQUIRED. I'D LIKE TO UNDERSTAND WHY MY AIRBAG DID NOT INFLATE AND I THINK IT WOULD BE HELPFUL FOR OTHER CONSUMERS TO ALSO BE AWARE OF THIS SITUATION... I SEE MANY OTHER HONDA CRVS ON THE ROAD. I CAN BE REACHED AT [XXX] OR VIA EMAIL AT [XXX]. THANK YOU FOR YOUR TIME. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Jun 20, 2005, crash
2002 HONDA CIVIC COMPLETE LOSS OF ENGINE POWER BRAKING GOING 15 MPH. CAUSING PROPERTY DAMAGE. THIS COMPLETE LOSS OF ENGINE FAILERE HAS BEEN REPORTED TO DEALERS AND BEEN SEEN IN MANY WEB FORUMS. THIS TIME MY SON WAS DRIVING WHEN THE ENGINE FAILERE LIGHT CAME ON AND BRAKES WENT OUT TURNING A CORNER. NO AIR BAG WAS EVER DEPLOYED WHEN HE HIT THE CURB AND SIGN WHICH SHOULD HAVE AS HE HIT A SIGN AND TREE STRIPPING THE FRONT BUMPER OFF AND CRUSHED THE RADIATOR INTO THE ENGINE. NO AIR BAGS WEAR EVER DEPLOYED. EVEN THE POLICE WAS CONCERNED ABOUT THAT AND QUESTIONED IT . IT HAPPENED IN THE CITY OF HURST TEXAS. IN THESE FORUMS MANY DRIVERS HAVE EXPERIENCED LOSS OF ENGINE FAILERE AND BRAKES IN SOME CASES. HONDA JUST PUT OUT A RECALL ON 1998-2000 FOR THE ENGINE IGNITION SWITCH SHORTING OUT CAUSING ENGINE FAILERE. I SUGGEST THEY INCREASE THAT RECALL TO 2002 POSSIBLY. ALSO I READ WHERE THE ELECTRICAL LOAD DETECTOR IS GETTING WET AND SHORTING OUT CAUSING THE SAME THING IN SOME CARS. IN ONE CASE I READ THAT THE VACUMM HOSE TO THE BRAKE BOOSTER MAY BE BAD. PUMPING THE BRAKES CAN CAUSE THE ENGINE TO STALL. SO ANY CASE I THINK HONDA HAS A SAFETY ISSUE WITH ENGINES STALLING WHILE CONSUMERS ARE DRIVING. MY SON WAS LUCKY HE WAS ONLY DRIVING 15 MPH WHEN IT HAPPENED . IF HE WOULD HAVE BEEN ON THE HIGHWAY IT COULD HAVE BEEN A LOSS OF LIFE. THE VEHICALE IS IN THE BODY SHOP GETTING FIXED AND AFTER THAT WILL BE DRIVEN TO HONDA FOR AN ENGINE CHECK. I HOPE THE COMPUTER CODES TELL US SOMETHING BUT I THINK HONDA NEEDS TO RESEARCH THIS CLOSLY.