2002 Honda CR-V
Problems, recalls and owner-reported issues
Air bags is the leading concern among 527 owner complaints filed for this model year. This is the 9th highest complaint count among 26 CR-V model years with reports.
Of the 2002 reports, 52 involved a crash and 17 involved a fire. 50 people were injured.
What owners report most often
Recalls and investigations
Visibility, power window devices and controlsDec 10, 2020
Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.
Campaign 20V768000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Electrical systemOct 5, 2012
Honda is recalling certain model year 2002-2006 CR-V passenger vehicles, manufactured from February 19, 2002, through July 28, 2006. The driver-side power window switch may fail or melt.
If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Campaign 12V486000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Air bags, frontalJun 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE WIRE HARNESS OF THE DRIVER'S FRONT AIR BAG WAS INCORRECTLY WIRED.
IN THE EVENT OF A CRASH, THE AIR BAG INFLATION RATE WOULD BE INCORRECT, WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER.
DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V255000 on NHTSA.gov
Electrical system, ignition, switchOct 27, 2003
ON CERTAIN SPORT UTILITY VEHICLES, METAL PARTICLES IN THE KEY CYLINDER BODY COULD INTERFERE WITH THE INTERLOCK LEVER OPERATION, MAKING IT POSSIBLE TO REMOVE THE IGNITION KEY WITHOUT SHIFTING THE TRANSMISSION TO "PARK."
IF THE VEHICLE OPERATOR DOES NOT SHIFT TO "PARK" BEFORE REMOVING THE KEY AND FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR.
DEALERS WILL INSPECT AND TEST IGNITION SWITCHES FOR CONTAMINATION INTERFERENCE. ANY SWITCHES THAT FAIL THE TEST WILL BE REPAIRED. OWNER NOTIFICATION BEGAN ON NOVENBER 3, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 03V422000 on NHTSA.gov
Power train, automatic transmissionJul 29, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, EXCESSIVE CORROSION OF THE SHIFT CABLE LINKAGE COULD PREVENT THE DRIVER FROM SHIFTING THE AUTOMATIC TRANSMISSION INTO PARK.
IF THE VEHICLE OPERATOR FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR. DEALERS WILL INSPECT THE SHIFT CABLE LINKAGE FOR CORROSION. IF CORROSION CAUSES BINDING, THEY WILL REPLACE THE SHIFT CABLE.
DEALERS WILL ALSO INSTALL A NEW CORROSION-RESISTANT CONTROL PIN. OWNER NOTIFICATION BEGAN ON AUGUST 19, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 03V274000 on NHTSA.gov
SeatsSep 17, 2002
ON CERTAIN SPORT UTILITY VEHICLES, THE FRONT SEAT ANCHORAGE NUT STRENGTH IS INSUFFICIENT BECAUSE THE NUTS WERE INSTALLED IMPROPERLY.
IF A COLLISION OCCURRED, THE SEAT ANCHORAGE WOULD NOT WITHSTAND THE FORCE, AND THE FRONT SEAT OCCUPANTS WOULD NOT BE RESTRAINED PROPERLY.
TELEPHONE CALLS WERE MADE TO EACH OWNER AND THE VEHICLES HAVE BEEN REPLACED.
Campaign 02V251000 on NHTSA.gov
Seat belts, front, webbingNov 26, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH AUTOMATIC SEAT BELT PRETENSIONS. THE CR-V IS EQUIPPED WITH TWO SEAT BELT PRETENSIONERS - RETRACTOR AND BUCKLE - IN BOTH THE DRIVER AND FRONT PASSENGER SEATING POSITIONS. SOME BUCKLE PRETENSIONERS USE A PART THAT RESTRICTS THE FULL MOTION OF THE MECHANISM.
IF THESE PRETENSIONERS ACTIVATE IN A CRASH, THE SEAT BELT COULD UNLATCH, LEAVING THE FRONT SEAT OCCUPANTS UNRESTRAINED.
DEALERS WILL REPAIR BOTH FRONT SEAT BELT BUCKLE PRETENSIONERS. CUSTOMERS WILL BE PROVIDED WITH A RENTAL CAR. OWNERS WERE ORIGINALLY CONTACTED ON NOVEMBER 14, 2001. A FOLLOWUP OWNER NOTIFICATION LETTER IS BEING MAILED DURING DECEMBER 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 01V351000 on NHTSA.gov
Representative owner complaints
527 reports, newest first.
Air bags, Apr 21, 2012, crash
MY 35 YEAR OLD DAUGHTER WAS IN A SINGLE AUTO ACCIDENT IN HER 2002 HONDA CRV ON JAN. 6 IN WYTHEVILLE, VA RETURNING FROM KNOXVILLE, TN TO FREDERICK, MD. SHE BLACKED OUT AND HER CAR RAN OFF THE ROAD, IMPACTED A MILE MARKER SIGN, STRUCK AN EMBANKMENT AND HER CAR OVERTURNED FOUR TIMES. HER CAR WAS TOTALED BUT NEITHER THE FRONT, NOR SIDE AIRBAGS DEPLOYED. THE AIRBAGS WERE CHECKED AS PART OF THE AIRBAG INFLATOR RECALL ON JULY 27, 2011 AT A HONDA DEALER IN KNOXVILLE, TN. SHE MIRACULOUSLY SURVIVED THE ACCIDENT BUT HAD A CONCUSSION AND A SEVERE LACERATION TO HER LEFT EAR. SHE WAS UNCONSCIOUS WHEN THE RESCUE TEAM ARRIVED AND WAS AIRLIFTED TO ROANOKE FOR MEDICAL CARE. SINCE THE ACCIDENT SHE HAS BEEN SUFFERING FROM POST CONCUSSIVE SYNDROME (CONSTANT HEADACHES, MEMORY LOSS, INSOMNIA, DIFFICULTY CONCENTRATING). ACCORDING TO A TRUCKER WHO SAW THE ACCIDENT SHE NEVER HIT HER BRAKES AND WAS TRAVELING AT 70 MPH. SHE NEVER RECEIVED ANY NOTICE FROM HONDA AND WAS ONLY MADE AWARE OF THE RECALL WHEN TAKING HER CAR IN FOR OTHER MAINTENANCE. WHILE HER INJURIES WERE NOT FATAL, NOR DID SHE HAVE ANY BROKEN BONES, SHE DID SUFFER A CONCUSSION AND HAS HAD HEADACHES FOR THREE MONTHS. PERHAPS SHE WOULD NOT HAVE SUFFERED THE HEAD INJURY HAD HER AIRBAGS FUNCTIONED PROPERLY. WE HAVE PICTURES OF HER CAR WHICH CAN BE PROVIDED.
Exterior lighting, Mar 29, 2012
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHEN DRIVING WITH THE HEADLIGHTS IN ACTIVATION, THE HEADLIGHTS SEEMED ABNORMALLY DIM AND THE CONTACT WAS UNABLE TO SEE THE ROADWAY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT THE ENTIRE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000. UPDATED 05/08/12
Exterior lighting, Mar 26, 2012
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE LOW-BEAM EXTERNAL HEADLIGHTS WERE INOPERATIVE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 191,848.
Air bags, Mar 22, 2012, crash
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL REGARDING THE DRIVER SIDE AIRBAG. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE INFLATOR DID NOT NEED TO BE REPLACED. LATER WHILE DRIVING 35 MPH ON A MOUNTAINOUS ROAD, THE CONTACT ATTEMPTED TO AVOID CRASHING INTO ANOTHER VEHICLE WHEN THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO A TREE AND THEN ROLLED OVER TWICE. THE DRIVER SIDE AIRBAG DID NOT DEPLOY AND THE CONTACT SUSTAINED MINOR INJURIES TO THE NECK AND BACK. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 96,000.
Exterior lighting, Mar 13, 2012
TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT AFTER ENTERING A RESIDENTIAL GARAGE, THE LOW BEAM HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE SWITCH WAS DEFECTIVE AND THE CONNECTORS WERE FOUND TO BE CORRODED. AS A RESULT, BOTH COMPONENTS WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 158,000. UPDATED 04/10/12*LJ
Exterior lighting, Feb 29, 2012
THE LOW BEAM HEADLIGHTS STOPPED WORKING. I FOUND THE HEADLIGHT CONNECTOR SHORTED AT THE HEADLIGHT SWITCH...UPDATED 03/21/12 *BF *TR
Exterior lighting, Feb 4, 2012
UPON LEAVING MY HOUSE LAST EVENING, I NOTICED THAT BOTH OF MY LOW BEAM HEADLIGHTS QUIT WORKING SIMULTANEOUSLY. I CAME BACK HOME AND INITIALLY CHECKED THE FUSES FOR BOTH HEADLIGHTS, FINDING THAT BOTH FUSES WERE IN WORKING ORDER. I THEN REMOVED EACH HEADLIGHT BULB FROM THE CASING TO SEE IF THEY HAD BURNED OUT. BOTH BULBS APPEAR TO BE PERFECTLY FINE WITH THE COIL INSIDE THE BULB BEING UNDAMAGED. I THEN CHECK THE HEADLIGHT CONNECTORS AND MADE SURE THAT EACH WAS FREE OF ANY MATERIAL THAT MAY INTERRUPT CONNECTION. I CALLED MY LOCAL HONDA DEALERSHIP THIS MORNING AND THE SERVICE MANAGER SAID IT SOUNDED LIKE A BAD HEADLIGHT SWITCH, WHICH I AM NOW GOING TO HAVE TO PAY $163.00 TO REPLACE. I WILL KEEP THE FAULTY SWITCH SO THAT IF THE NHTSA WOULD LIKE TO INVESTIGATE I WOULD BE MORE THAN HAPPY TO SEND IF IT LEADS TO A VEHICLE RECALL FOR THIS PARTICULAR EQUIPMENT FAILURE. *KB
Exterior lighting, Feb 3, 2012
BOTH LOW BEAM HEADLIGHTS QUIT WORKING SIMULTANEOUSLY. THE HIGH BEAMS STILL WORK. I HAVE CHECKED THE HEADLIGHT BULBS AND THE FUSES FOR THE HEADLIGHTS AS ALL APPEAR NORMAL. I HAVE ALSO MADE SURE THAT THE CONNECTORS FOR THE HEADLIGHTS WERE FREE OF ANY TYPE OF MATERIAL THAT WOULD HINDER CONNECTION. *KB
Seat belts, Seats, Jan 17, 2012
I PURCHASED MY 2002 HONDA CR-V USED FROM A LOCAL HONDA DEALER. THE DRIVER SEAT ROCKED BACK AND FORTH FROM THE DATE OF MY PURCHASE IN 2003. A MECHANIC AT THE HONDA DEALER ON A ROUTINE OIL CHANGE SAID THAT IT WAS BROKEN, AND THAT IT WOULD BE A $300 PLUS REPAIR. I HAVEN'T DONE IT, BECAUSE I FIGURED FOR A CAR ONLY HAVING 20,000 MILES ON IT SHOULD BE UNDER WARRANTY, AND THEY SHOULD HAVE CAUGHT IT WHEN IT WENT THROUGH THE "CERTIFIED" WARRANTY PROGRAM. MY SEAT BELT ON THE DRIVER SEAT WON'T LOCK, UNLESS I REPEATEDLY PUT THE CLIP IN AND OUT, AND THEN IT WILL FINALLY ENGAGE AFTER 8 TO 10 TRIES. AGAIN, IT HAS BEEN A PROBLEM SINCE I PURCHASED IT, AND I BELIEVE THAT IT SHOULD HAVE BEEN TAKEN CARE OF IN THE "CERTIFIED" WARRANTY PROGRAM. OF COURSE, NOW IT IS 10 YEARS LATER, AND I ONLY HAVE 80,000 MILES ON THE CAR, AND SINCE THESE THINGS WERE PRESENT WHEN I PURCHASED THE CAR, I DIDN'T REALIZE THAT THESE ISSUES SHOULD NOT HAVE EXISTED. IT APPEARS THAT THESE ARE ISSUES THAT MANY OTHER HONDA OWNERS ARE EXPERIENCING AS WELL, SO THAT WOULD SUGGEST MANUFACTURER DEFECT. *TR
Exterior lighting, Jan 8, 2012
LOW BEAMS QUIT WORKING. HIGH BEAMS CONTINUE TO WORK. BY SEARCHING ONLINE SEEMS LIKE QUITE A PROBLEM WITH THE 2002 MODEL. *TR
Electrical system, Exterior lighting, Jan 6, 2012
MULTIPLE PROBLEMS WITH LOW BEAM HEADLIGHTS GOING OUT - HIGH BEAMS CONTINUED TO WORK IN ALL INSTANCES. FIRST INCIDENT 11/19/2007 REPLACED PART OF WIRING HARNESS DUE TO THE WIRING HARNESS HAD MELTED. 9/20/2010 LOW BEAMS WENT OUT AGAIN - REPLACED THE HEADLIGHT SWITCH. 3/7/11 LOW BEAMS OUT AGAIN - REPLACED THE HEADLAMP SWITCH. 6/2/11 LOW BEAMS OUT AGAIN - REPLACED THE MULTIPLEX CONTROL MODULE. 12/2/11 LOW BEAMS OUT AGAIN - IN SHOP DISCONNECTED AND CONNECTED WIRING - LOW BEAMS WORKING. 12/24/11 LOW BEAMS WENT OUT. 12/25/11 LOW BEAMS CAME BACK ON BY THEMSELVES. 1/4/2012 LOW BEAMS OUT AGAIN - IN SHOP CHECKED CONNECTIONS. PICKED UP CAR LOW BEAMS WORKING. 1/5/2012 - LOW BEAMS OUT AGAIN. APPROXIMATELY 3 OTHER VISITS TO A MECHANIC - CONNECTIONS UNPLUGGED AND REPLUGGED TO GET LOW BEAMS WORKING AGAIN. ALSO AT LEAST 5 OTHER INSTANCES WHERE THE LOW BEAMS WENT OUT AND CAME BACK ON BEFORE I COULD GET THE CR-V TO A MECHANIC. 9/2011 MOTOR TRENDS MAGAZINE REPORTS ISSUE OF LOW BEAMS HEADLIGHTS GOING OUT ON HONDA CR-V MODELS 2002 - 2005. I HAVE SPENT OVER $1000 TRYING TO GET THIS ISSUE RESOLVED. ISSUE WITH WIRING HARNESS MELTING SOUNDS VERY MUCH LIKE THE RECALL THAT HONDA ISSUED FOR THE FIT - 'WIRING HARNESSES FOR THE HEADLAMP CONTROL SWITCH - THE CONNECTOR COULD OVERHEAT AND FAIL, RENDERING THE LOW-BEAM LAMPS INOPERABLE. HONDA NOTES THAT HIGH-BEAM HEADLAMP FUNCTIONALITY IS NOT IMPEDED BY THIS ISSUE.' *TR
Exterior lighting, Jan 2, 2012
I HAVE BEEN HAVING TROUBLE WITH MY LOW BEAM HEAD LIGHTING SYSTEM THIS MORNING I HAVE NO LOW BEAM LIGHTS AT ALL. IN REVIEWING HONDA FORUMS THERE IS A LOT OF PROBLEMS WITH THE LOW BEAM LIGHTS AND HONDA HAS RECALLED THE CIVIC'S FOR THIS PROBLEM. I TOOK MY VEHICLE TO DARLING'S HONDA AND THE DIAGNOSIS IS THE SWITCH AND CONNECTOR IN THE STEERING COLUMN HAS MELTED AND THIS IS THE SAME SYSTEM THAT IS USED IN THE CIVIC BUT THE CR-V'S WERE NOT RECALLED AND THERE IS NO PLAN ON HAVING THAT DONE. MY ONLY RECOURSE IS TO PAY OUT OF POCKET FOR HONDA'S MISTAKE. I WOULD LIKE TO HAVE HONDA REIMBURSE ME FOR MY EXPENSE BUT DARLING'S IS NOT AT LIBERTY TO DO THAT I USE MY CR-V TO DELIVER NEWSPAPERS AT 1 AM AND NEED TO REPLACE THIS ON MY OWN. *TR
Electrical system, Exterior lighting, Dec 27, 2011
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE LOW BEAM HEADLIGHTS SUDDENLY FAILED. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE HEADLIGHT SWITCH. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11012 (EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH EXTERIOR LIGHTING:HEADLIGHTS:SWITCH) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 221,000. UPDATED 01/04/12 *BF
Exterior lighting, Dec 12, 2011
BOTH LOW BEAM HEADLIGHTS WOULD NOT TURN ON TONIGHT WHEN I GOT INTO THE CAR TO DRIVE HOME FROM WORK AFTER DARK. FOG LIGHTS ALSO WILL NOT TURN ON. HIGH BEAM HEADLIGHTS WORK. NO BLOWN FUSES. SLIGHT BURNING SMELL IN PASSENGER COMPARTMENT. BOTH LOW BEAM HEADLIGHTS AND BOTH FOG LIGHTS WORKED YESTERDAY. HAVE NOT HAD THIS PROBLEM CHECKED BY DEALER OR MECHANIC YET. LEFT HEADLIGHT WAS REPLACED TWO MONTHS AGO, RIGHT HEADLIGHT WAS REPLACED ONE MONTH AGO, BOTH BY LOCAL HONDA DEALER. I BOUGHT THIS HONDA CR-V EX NEW IN 2002 AND HAVE NEVER HAD THIS PROBLEM BEFORE. I HAD THE HONDA DEALER ADD FOG LIGHTS TO THIS CR-V IN 2004. REALLY WAS SURPRISED TO FIND THAT BOTH LOW BEAMS AND BOTH FOG LIGHTS FAILED AT THE SAME TIME. UPDATED 02/24/12 *TR
Electrical system, Exterior lighting, Dec 8, 2011
LOW BEAM ON PASSENGER SIDE HEADLIGHT BROWNED OUT TO ALMOST NO LIGHT. IT HAS TAKEN SEVERAL LIGHT BULBS OVER PAST FEW YEARS. UPON MY INSPECTION, FOUND HARNESS PLUG FOR LIGHT BULB WAS CHARRED AND DAMAGED. *TR
Electrical system, Exterior lighting, Dec 8, 2011
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WOULD INTERMITTENTLY FAIL. THE CONTACT ALSO STATED THAT THE STEERING COLUMN WOULD BECOME HOT DURING THE FAILURE AND SHE COULD SMELL A BURNING ODOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE WIRING FOR THE HEADLIGHT SWITCH WAS BURNED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/20/11 *BF THE DEALER FOUND THE HEADLIGHT BULB BURNED OUT AND THE WIRING AT THE LIGHT SWITCH WAS BURNT AND THE CONNECTOR WAS DAMAGED. UPDATED 12/23/11
Exterior lighting, Dec 1, 2011
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE CONNECTOR FOR THE HEADLIGHTS HAD BURNED OUT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 114,000.
Electrical system, Exterior lighting, Nov 30, 2011
BOTH LOW BEAM HEAD LIGHTS WENT OFF INTERMITTENTLY . AND RETURNED ON WITHIN A SHORT TIME LATER .THIS CONTINUED OVER A DOZEN TIMES ON EACH OF TWO OCCASIONS.
Air bags, Nov 29, 2011, crash
MY DAUGHTER WAS INVOLVED IN A ONE VEHICLE COLLISION. THE VEHICLE LEFT THE ROADWAY AND STRUCK A CULVERT HEAD ON. THE VEHICLE SUSTAINED SIGNIFICANT FRONT END DAMAGE, BUT NEITHER THE DRIVER OR THE PASSENGER SIDE AIRBAGS DEPLOYED. THERE WAS ALSO SOME DAMAGE TO THE SIDE OF THE VEHICLE AND THE SIDE AIR BAGS DID NOT DEPLOY. THE VEHICLE'S ACTUAL SPEED IS UNKNOWN TO THIS WRITER, AN ESTIMATE HAS BEEN PROVIDED ABOVE. *KB
Exterior lighting, Nov 19, 2011
HEADLIGHT BULBS (LOW BEAM) BURN OUT FREQUENTLY. BULB LIFE VARIES FROM 10 MINUTES TO 14 MONTHS. I USE ABOUT 5 BULBS A YEAR ON AVERAGE. BURN-OUTS OCCUR ON BOTH DRIVER-SIDE AND PASSENGER-SIDE. OCCASIONALLY, BOTH WILL BURN OUT AT THE SAME TIME. HONDA DEALER HAS BEEN UNABLE TO FIND THE PROBLEM. *TR
Air bags, Seats, Nov 18, 2011
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE DRIVER'S SEAT WOULD SHAKE ABNORMALLY AND THE SRS AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL SPORADICALLY. THE CONTACT MADE AN APPOINTMENT WITH THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 140,000.
Electrical system, Exterior lighting, Nov 14, 2011
WHILE DRIVING MY LOW BEAM HEAD LIGHTS WENT OUT AND I COULD SMELL SOMETHING BURNING I IMMEDIATELY PULLED OFF ON THE SHOULDER OF THE HIGHWAY AT 1:30 AM. THE BURNING SMELL WAS COMING FROM AROUND MY STEERING COLUMN. I CHECKED MY HIGH BEAM HEAD LIGHTS AND THEY WORKED SO THAT IS HOW I GOT HOME. MY HUSBAND GOT ON LINE AND CHECKED FOR ANY RECALLS AND FOUND NON JUST COMPLAINTS ABOUT OTHER PEOPLE HAVING THE SAME ISSUE. MY HUSBAND CHECKED WHERE THE BURNT SMELL WAS COMING FROM AND FOUND THE ISSUE AND CALLED THE DEALER SHIP AND THEY SAID THAT WE HAD TO PAY FOR IT AND GAVE US A CRAZY AMOUNT TO FIX IT. MY HUSBAND AS HANDY AS HE IS DID A TEMPORARY FIX ON IT. I HOPE HONDA FIXES THIS ISSUE BEFORE SOMEONE GETS KILLED OR HURT. *TR
Air bags, Nov 2, 2011
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A RECALL REPAIR WAS PERFORMED UNDER NHTSA CAMPAIGN ID NUMBER 11V260000 (AIR BAGS: FRONTAL: DRIVER SIDE INFLATOR MODULE). THE CONTACT HAD NOT PREVIOUSLY EXPERIENCED A MALFUNCTION WITH THE AIR BAG; HOWEVER AFTER THE RECALL REPAIR WAS PERFORMED THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHENEVER THE ENGINE WAS IN OPERATION UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THE SRS WOULD NEED TO BE REPLACED AT THE OWNER'S EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER REGARDING THE INSUFFICIENT RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 106,642. THE CONSUMER STATED THE VEHICLE HAS SINCE BEEN REPAIRED. UPDATED 11/18/11
Equipment, Oct 31, 2011
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE AIR CONDITIONER MALFUNCTIONED DUE TO A FAULTY A/C COMPRESSOR. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER STATED THAT THE AIR CONDITIONER WAS NOT A SAFETY RELATED ISSUE SO THERE WAS NOTHING THEY COULD DO TO ASSIST WITH REPAIRS. THE FAILURE MILEAGE WAS 97,000.
Electrical system, Exterior lighting, Oct 30, 2011
DETECTED A BURNING SMELL, SIMILAR TO AN ELECTRICAL SMELL LIKE SOMETHING MELTED. I DID HAVE THE HEADLIGHTS ON, BUT IT WAS BRIGHT ENOUGH IN THE MORNING THAT I COULDN'T TELL THAT THEY HAD FAILED. I STOPPED IMMEDIATELY AND LOOKED AROUND THE CABIN, ETC. FOR SMOKE. I DIDN'T SEE ANYTHING, BUT I TURNED AROUND AND DROVE DIRECTLY TO THE DEALER. THE DEALER DID DIAGNOSTIC TESTS, ETC AND COULDN'T FIGURE OUT THE SOURCE OF THE BURNING SMELL OTHER THAN IT WASN'T COMING FROM THE VENTS. I GUESS HE DIDN'T CHECK THE HEADLIGHTS. I AM NOT PLEASED. AFTER LEAVING THE DEALER DURING THE DAYLIGHT HOURS, I LATER DETECTED ON THE EVENING OF FRIDAY, OCT 28, THAT THE HEADLIGHTS WERE NOT WORKING. I RECENTLY WITHIN TWO WEEKS AGO HAD REPLACED ONE OF THE FRONT HEADLIGHT BULBS THAT HAD BURNT OUT, SO I FIGURED THAT COULDN'T BE THE PROBLEM. I EVENTUALLY CHECKED THE FUSES AND THEY LOOKED FINE. I SWAPPED THEM OUT FOR REPLACEMENT FUSES, BUT IT DIDN'T MAKE A DIFFERENCE. I WENT ONLINE AND SAW FROM ONLINE DISCUSSIONS THAT THERE IS A HEADLIGHT SWITCH ISSUE THAT THE NHTSA IS INVESTIGATING AT THIS TIME. THE ISSUE WITH MY 2002 HONDA CRV AND IT'S LOW BEAM HEADLIGHTS SURELY SEEMS TO BE PART OF THE PROBLEM THAT'S BEING INVESTIGATED. I PLAN TO CONTACT THE DEALER ON MONDAY MORNING (OCT 31) TO GET MY ISSUE LOOKED AT, AGAIN. BUT, IT WON'T BE DURING THE NIGHTTIME HOURS OR WHEN IT'S PRECIPITATING, SINCE IT'S ILLEGAL TO DRIVE WITHOUT MY LOW BEAMS ON DURING THOSE TIMES. UPDATED 11/17/11 *BF ACCORDING TO THE SERVICE INVOICE, THE HEADLIGHT SWITCH HAD AN ELECTRICAL FAILURE. UPDATED 11/30/11 *TR