2003 Honda CR-V
Problems, recalls and owner-reported issues
Air bags is the leading concern among 494 owner complaints filed for this model year. This is the 12th highest complaint count among 26 CR-V model years with reports.
Of the 2003 reports, 49 involved a crash and 26 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Visibility, power window devices and controlsDec 10, 2020
Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.
Campaign 20V768000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical systemOct 5, 2012
Honda is recalling certain model year 2002-2006 CR-V passenger vehicles, manufactured from February 19, 2002, through July 28, 2006. The driver-side power window switch may fail or melt.
If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Campaign 12V486000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Air bags, frontalJun 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE WIRE HARNESS OF THE DRIVER'S FRONT AIR BAG WAS INCORRECTLY WIRED.
IN THE EVENT OF A CRASH, THE AIR BAG INFLATION RATE WOULD BE INCORRECT, WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER.
DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V255000 on NHTSA.gov
Power train, automatic transmissionJul 29, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, EXCESSIVE CORROSION OF THE SHIFT CABLE LINKAGE COULD PREVENT THE DRIVER FROM SHIFTING THE AUTOMATIC TRANSMISSION INTO PARK.
IF THE VEHICLE OPERATOR FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR. DEALERS WILL INSPECT THE SHIFT CABLE LINKAGE FOR CORROSION. IF CORROSION CAUSES BINDING, THEY WILL REPLACE THE SHIFT CABLE.
DEALERS WILL ALSO INSTALL A NEW CORROSION-RESISTANT CONTROL PIN. OWNER NOTIFICATION BEGAN ON AUGUST 19, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 03V274000 on NHTSA.gov
Representative owner complaints
494 reports, newest first.
Exterior lighting, Air bags, Aug 24, 2015
2003 HONDA CRV. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS, PASSENGER AND DRIVER AIRBAG RECALL NOTICES ISSUES. * THE CONSUMER STATED THE DEALER WOULD NOT PROVIDE A LOANER. *JB
Vehicle speed control, Aug 22, 2015
DRIVING WITH SPEED CONTROL ON I TAPPED THE BRAKES TO RELEASE IT. THE CAR SPED UP AS IF THE ACCELERATOR HAD BEEN PRESSED TO THE FLOOR AND HELD THERE. I CONTINUED TO TAP THE BRAKES, BUT THE SPEED CONTROL WOULD NOT RELEASE. I APPLIED THE BRAKES AND IT WOULD NOT RELEASE. NOW I AM FLYING DOWN THE APRON OF THE ROAD JUST MISSING STOPPED CARS STILL GOING 65 BEING JOSTLED VIOLENTLY. THE SPEED CONTROL DISENGAGES AFTER I PASS ABOUT 20 CARS. THE CAR FINALLY IS ABLE TO STOP. MY HAND WAS AT NO POINT CLOSE TO THE STEERING WHEEL CONTROLS OF THE SPEED CONTROL. MY FOOT NEVER HIT OR HELD THE ACCELERATOR. A RIGHT REAR TIRE WAS IMPALED BY DEBRIS.
Air bags, Aug 21, 2015, crash
WHILE DRIVING THE HIGHWAY FROM BEND OREGON TO ALBANY OREGON I WAS IN A 2 CAR CRASH. I RECALL THE EXPLOSION OF THE AIRBAG AND THEN COMING TO AGAINST THE ROCK WALL AT DETROIT DAM. I HAD HIT THE CAR IN FRONT OF ME SENDING IT SPINNING AND CRASHING UP AGAINST THE GUARD RAIL IN THE OPPOSITE DIRECTION. THE HONDA CRV WENT TO THE RIGHT AND ROLLED 3 TIMES COMING TO A STOP ON THE SIDE. THERE WAS MEDICS, POLICE AND AMBULANCES THAT CAME. THE FIRE DEPARTMENT WAS ABLE TO GET ME OUT WITH THE JAWS OF LIFE AND I WAS TRANSPORTED TO THE SALEM OREGON HOSPITAL. THE DRIVER OF THE FIRST CAR SUSTAINED A BROKEN SHOULDER AND TORN MUSCLES. I HAD A SEVERE CONCUSSION AND SEATBELT BURNS. MUSCLES HAD BEEN TORN FROM MY BACK AND SHOULDERS. I WAS IN THERAPY FOR MANY MONTHS AND STILL SUFFER FROM THE PAIN AND MEMORY LOSS.
Air bags, Aug 12, 2015
2003 HONDA CR-V. CONSUMER WRITES IN REGARDS TO AIRBAG RECALL NOTICE REPLACEMENT PART ISSUES. *SMD THE DEALER INFORMED THE CONSUMER THEY ONLY RECEIVED ONE OF THE AIR BAGS AND THERE WAS A SIX MONTH WAITING PERIOD. *JB
Air bags, Aug 11, 2015
THIS CAR, OWNED BY MY WIFE, WAS BROUGHT TO A LOCAL HONDA DEALER TO HAVE THE DRIVER'S SIDE AIRBAG REPLACED. BECAUSE OF MY PAST EXPERIENCE WITH SOME OF THESE PLACES, I DO NOT PUT A LOT OF TRUST IN THEM AND KNOW SOME WILL SAY THE WORK WAS DONE WHEN IN FACT IT WAS NOT. SO I PLACED A TINY PIECE OF MASKING TAPE ON THE INSIDE LIP OF THE STEERING WHEEL COVER TO MAKE SURE THEY WOULD ACTUALLY REMOVE IT. WHEN MY WIFE RETURNED HOME WITH THE CAR, THE TAPE WAS STILL THERE. I HAD ATTACHED IT LOOSELY AND IT FELL OFF AS SOON AS I TOUCHED IT. THIS SHOULD HAVE FALLEN OFF WITH THE STEERING COVER REMOVAL. BEFORE DOING THIS SWAP, THE BATTERY WOULD ALSO HAVE TO BE DISCONNECTED. I CHECKED THE RADIO AND ALL THE CHANNELS WERE STILL PRESET, YET THE MEMORY SHOULD HAVE BEEN WIPED WHEN THE BATTERY WAS DISCONNECTED. THE RADIO CODE WAS WRITTEN IN THE OWNER'S MANUAL SO THEY COULD HAVE RESET THE CHANNELS BUT THAT WOULD BE UNLIKELY FOR THEM TO DO. I ASKED MY WIFE WHICH CD WAS PLAYING WHEN SHE LEFT THE DEALERSHIP AND SHE SAID THE SAME ONE THAT WAS PLAYING WHEN I ARRIVED THERE. AFTER DISCONNECTING THE BATTERY AND RESETTING THE RADIO, THE CD PLAYER WILL START PLAYBACK AT DISC 1, TRACK 1. NOW THEY MAY HAVE DONE THE WORK WITHOUT ACTUALLY DISCONNECTING THE BATTERY BUT I WAS NOT CONVINCED SO I REMOVED THE STEERING COVER MYSELF. THE SERIAL NUMBER FOR THE NEW AIRBAG ON MY INVOICE IS NOWHERE TO BE FOUND ON THE AIRBAG IN THE CAR. IT IS A TAKATA AIRBAG STILL, BUT I UNDERSTAND THEY ARE PROVIDING THE NEW AIRBAGS. I AM NOT ABOUT TO GO BACK TO THE DEALER TO ACCUSE THEM OF NOT DOING THE WORK AS I NEED TO BE 100% SURE OF THIS. I WOULD HATE TO CAUSE SOMEONE'S REPUTATION TO BE DAMAGED BY AN UNSUBSTANTIATED CLAIM. IS THERE ANYTHING YOU CAN DO TO HELP US ENSURE THAT THIS WORK WAS DONE PROPERLY? WE ARE AFRAID TO DRIVE THE CAR. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Aug 7, 2015
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Aug 5, 2015
AFTER HAVING COMPLETED A RECALL FOR BOTH AIR BAGS ON MY CAR, I RECEIVED A SECOND RECALL NOTICE FROM AMERICAN HONDA STATING IN BOLD AND UNDERLINE THAT "EVEN IF YOUR VEHICLE WAS PREVIOUSLY REPAIRED, YOUR VEHICLE IS STILL COVERED BY THIS RECALL AND WILL NEED TO BE REPAIRED AGAIN." AFTER CHECKING THE WEBSITE SHOWING CURRENT RECALLS (FINDING NONE), CALLING MY LOCAL HONDA DEALER AND CALLING AMERICAN HONDA (BOTH CHECKING THE SAME DATABASE), I AM TOLD THAT THERE IS NO RECALL ON MY VEHICLE. I AM DISAPPOINTED IN HAVING TO SPEND THIS MUCH TIME CHECKING INTO THIS POSSIBLE INCORRECT STATEMENT. IF, FOR SOME REASON THIS RECALL NOTICE IS CORRECT AND NOT IN THE VIN DATABASE CORRECTLY, I WANTED TO RECORD IN YOUR DATABASE THAT I DID EVERYTHING I COULD TO GET THIS RECALL COMPLETED. IF THE DATABASE IS ACCURATE THEN THIS STATEMENT MUST BE CHANGED ON FUTURE RECALL NOTICES... UPDATED 09/30/15*BF
Air bags, Jul 31, 2015, crash
TL* THE CONTACT OWNED A 2003 HONDA CR-V. WHILE DRIVING 30 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. UPDATED 11/19/15*LJ
Electrical system, Exterior lighting, Jul 27, 2015
BOTH LOW BEAM HEADLIGHTS NOT WORKING, BOTH HIGH BEAMS STILL WORK. REPLACED HEADLIGHT LAMPS, LOW BEAMS STILL NOT WORKING. FOUND DEFECT REPORT ONLINE FOR SAME SYSTEM FAILURE. (NHTSA ACTION NUMBER: EA11012 NHTSA RECALL CAMPAIGN NUMBER: 12V136000) TALKED TO HONDA CORPORATE AND TOLD THAT THIS VEHICLE WAS NOT COVERED BY RECALL, EVEN THOUGH IT IS THE SAME ISSUE.
Vehicle speed control, Jul 15, 2015, crash
I WAS AT A PUBLIC AQUATIC CENTER AND WHILE PULLING INTO A PARKING SPACE, THE CAR ACCELERATED UP TO ABOUT 15 MILES PER HOUR OR MORE. I ENDED UP HITTING THE BUILDING HEAD ON CAUSING DAMAGE TO THE FRONT END END OF MY CAR AND TO MYSELF AS WELL.
Structure, Jul 10, 2015
PEELING PAINT ON ROOF AND HOOD. MA 10/5 UPDATED 11/22/2017*CN
Other or unspecified, Jul 6, 2015
I AM UNABLE TO INSERT KEY INTO DRIVER SIDE DOOR AND AS A RESULT CAN NOT OPEN THE DOOR TO GET IN. I HAVE TO GO THROUGH THE PASSENGER SIDE, OPEN THE DOOR TO DRIVER'S SIDE. DRIVER SIDE FRONT DOOR LOCK DOES NOT TURN AND WE ARE STRANDED AS THE DOOR DOESN'T OPEN. I AM HOPING TO CALL HONDA AND SUGGEST THEY HAVE A RECALL AS THIS LOOK LIKE WIDE-SPREAD ISSUE BASED ON THE FEEDBACK ON THE WEB.
Air bags, Jun 14, 2015
WE RECEIVED A RECALL NOTICE FROM HONDA FOR THE TAKATA AIR BAG IN THIS VEHICLE EARLIER THIS YEAR. MY DAUGHTER, WHO DRIVES THIS VEHICLE, CONTACTED AUTOPARK HONDA 3630 OLD RALEIGH RD, CARY, NC 27511 (919) 467-4747 IN EARLY MARCH AND WAS TOLD THE PART WAS NOT AVAILABLE AND THEY WOULD CONTACT HER WITHIN TWO WEEKS WHEN THE PART ARRIVED. SHE DID NOT GET A CALL BACK. SHE CALLED AGAIN MID APRIL. SAME STORY. I CALLED ON MONDAY JUNE 8 AND TALKED A PERSON IN SERVICE. SHE SAID THEY HAD NO RECORD OF ANY PREVIOUS CONTACTS ABOUT THIS. SHE CHECKED FOR MY DAUGHTER'S NAME AND PHONE NUMBER AND ADDRESS AND FOR MY NAME, NUMBER AND ADDRESS AND FOUND NO MATCHES. SINCE IT HAS BEEN THREE MONTHS SINCE WE STARTED THIS RECALL PROCESS AND THE LOCAL DEALER HAS NOT BEEN EFFECTIVE, I AM FILING THIS COMPLAINT TO SEE IF WE CAN GET SOME HELP. I AM VERY CONCERNED ABOUT MY DAUGHTER'S SAFETY DRIVING THIS VEHICLE, WHICH SHE USES TO GET TO AND FROM HER JOB AND FOR OTHER TRANSPORTATION NEEDS. I FIND IT HARD TO BELIEVE THAT THE DEALERSHIP HAS NO RECORD OF HER PREVIOUS CONTACTS. I PLAN TO CALL AGAIN TOMORROW TO GIVE THEM THE VIN NUMBER SINCE I DID NOT HAVE IT WITH ME WHEN I LAST CALLED. BUT I WANT TO BE ON RECORD THAT THIS HAS BEEN AN UNSATISFACTORY RESULT FOR A SAFETY RECALL.
Air bags, Jun 8, 2015
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Jun 4, 2015
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Engine, Jun 3, 2015
TL* THE CONTACT OWNS A 2003 HONDA CR-V. WHILE IN PARK, THE VEHICLE FAILED TO START. THE CONTACT INDEPENDENTLY REPLACED THE BATTERY TWICE; HOWEVER, THE FAILURE RECURRED. THE CONTACT REMOVED THE REMOTE STARTER PER THE DEALER'S INSTRUCTION, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS UNABLE TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
Power train, Jun 3, 2015
CHECK ENGINE LIGHT GOES ON AND OFF REPEATEDLY WITH P0402 CATALYTIC CONVERTER NOT FUNCTIONING EFFICIENTLY. HAS BEEN GOING ON FOR TWO YEARS. PASSED SMOG.
Air bags, Jun 1, 2015
2003 HONDA CR-V. CONSUMER WRITES IN REGARDS TO DEFECTIVE AIRBAG RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
Air bags, May 27, 2015
2003 HONDA CR-V. CONSUMER WRITES IN REGARDS TO AIRBAG REPLACEMENT RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS UNABLE TO GET AN APPOINTMENT. *JB
Air bags, May 18, 2015
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Apr 28, 2015
WE HAVE BEEN WAITING FOR AIRBAG REPLACEMENTS FOR THE HONDA RECALL SINCE EARLY FEBRUARY. OUR DEALER, HAS RECEIVED ONE OF THE TWO AIRBAGS BUT HAS NO IDEA WHEN THE OTHER WILL BE IN. WAS TOLD TODAY THAT POSSIBLE RELEASE DATE FOR PART WAS LATE JUNE OR JULY. HONDA HAS PROVIDED A RENTAL CAR BUT WILL NOT COVER THE INSURANCE. I HAVE TO EXCHANGE THE CAR EVERY 30 DAYS SO THAT MY PRIVATE INSURANCE WILL COVER THE RENTAL CAR. OTHERWISE IT WOULD BE ~$40 A WEEK. THAT IS OVER $500 FOR THEIR PROBLEM. I FEEL THAT 5 MONTHS IS AN EXCESSIVE AMOUNT OF TIME TO HAVE TO WAIT FOR REPAIR OF THESE CRITICAL SAFETY COMPONENTS! *TR
Air bags, Apr 28, 2015
ON 2/14/2015 I TOOK MY HONDA CRV TO MY LOCAL HONDA DEALERSHIP TO REPAIR THE FRONT AIRBAG INFLATOR. I WAS TOLD THE REPLACEMENT PARTS WERE NOT AVAILABLE AT THAT TIME AND I WOULD BE NOTIFIED AS SOON AS THEY WERE RECEIVED AT THE DEALERSHIP. I HAVE MADE SEVERAL CALLS TO THE DEALERSHIP AND THESE PARTS ARE STILL UNAVAILABLE WITH NO KNOWN AVAILABILITY DATE. I NO LONGER FEEL COMFORTABLE DRIVING MY CRV REALIZING THAT A SERIOUS ACCIDENT COULD OCCUR AT ANY TIME. THE INFORMATION I WOULD REQUEST FROM HONDA IS: WHAT IS THE TIMELINE FOR REPLACEMENT OF THE AIRBAG INFLATORS ( IT NOW APPEARS THAT THE DRIVERS SIDE IS ALSO INVOLVED) AND IF THIS IS EXCESSIVE WHAT WOULD BE THE INTERIM SOLUTION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Apr 27, 2015
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V349000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/14/15*CN THE CONSUMER STATED THE RECALL WAS RECTIFIED. UPDATED 07/21/15
Air bags, Apr 27, 2015
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ....UPDATED 07/22/15 *BF UPDATED 10/11/2017*CN
Air bags, Apr 27, 2015
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/22/15*CN