2003 Honda CR-V
Problems, recalls and owner-reported issues
Air bags is the leading concern among 494 owner complaints filed for this model year. This is the 12th highest complaint count among 26 CR-V model years with reports.
Of the 2003 reports, 49 involved a crash and 26 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Visibility, power window devices and controlsDec 10, 2020
Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.
Campaign 20V768000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical systemOct 5, 2012
Honda is recalling certain model year 2002-2006 CR-V passenger vehicles, manufactured from February 19, 2002, through July 28, 2006. The driver-side power window switch may fail or melt.
If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Campaign 12V486000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Air bags, frontalJun 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE WIRE HARNESS OF THE DRIVER'S FRONT AIR BAG WAS INCORRECTLY WIRED.
IN THE EVENT OF A CRASH, THE AIR BAG INFLATION RATE WOULD BE INCORRECT, WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER.
DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V255000 on NHTSA.gov
Power train, automatic transmissionJul 29, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, EXCESSIVE CORROSION OF THE SHIFT CABLE LINKAGE COULD PREVENT THE DRIVER FROM SHIFTING THE AUTOMATIC TRANSMISSION INTO PARK.
IF THE VEHICLE OPERATOR FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR. DEALERS WILL INSPECT THE SHIFT CABLE LINKAGE FOR CORROSION. IF CORROSION CAUSES BINDING, THEY WILL REPLACE THE SHIFT CABLE.
DEALERS WILL ALSO INSTALL A NEW CORROSION-RESISTANT CONTROL PIN. OWNER NOTIFICATION BEGAN ON AUGUST 19, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 03V274000 on NHTSA.gov
Representative owner complaints
494 reports, newest first.
Air bags, Mar 16, 2015
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Mar 4, 2015
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/30/15*CN
Air bags, Mar 2, 2015
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEEDED FOR REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR WAS INTERMITTENTLY ILLUMINATED ON THE INSTRUMENTAL PANEL. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Air bags, Feb 25, 2015
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Exterior lighting, Feb 23, 2015
TL*THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS LOW BEAM WENT OUT WITHOUT WARNING. THE CONTACT STATED THAT THE HIGH BEAMS HAD TO BE USED TO CONTINUE THE TRIP. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V136000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 03/30/15*LJ UPDATED 9/25/2017*CN
Air bags, Feb 18, 2015
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/16/15*CN
Air bags, Feb 4, 2015
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Feb 3, 2015
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/21/15*CN UPDATED 10/9/15 *JS
Air bags, Feb 2, 2015
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Jan 27, 2015
I FIRST CALLED CORAL SPRINGS AUTOMALL, CORAL SPRINGS, FL 33071 ABOUT REPLACING THE AIRBAGS IN MY VEHICLE (DUE TO A RECALL) ON OCTOBER 22, 2014. I SPOKE TO A WOMAN WHO DID NOT IDENTIFY HERSELF, WHO SEEMED RELUCTANT TO HELP, AND WAS TOLD SOMEONE WOULD CALL ME BACK. AFTER WAITING THREE DAYS, ON OCTOBER 25 MY HUSBAND CALLED AGAIN. HE SPOKE TO DEXTER, WHO PROMISED HE WOULD CALL BACK WHEN THE PARTS WERE IN STOCK WITHIN 7 TO 10 DAYS. AGAIN THERE WAS NO RETURN CALL. SO MY HUSBAND CALLED AGAIN ON NOVEMBER 11. THIS TIME DEXTER SAID THAT THE PARTS "COULD BE ON BACK ORDER FOR TWO MONTHS." WHEN QUESTIONED ABOUT THE SAFETY CONCERNS OF DRIVING WITH THESE DEMONSTRABLY DANGEROUS AIRBAGS, DISTRESSING BECAUSE THERE IS REGULARLY A BABY IN THE CAR, DEXTER ADVISED THAT THE AIRBAG FUSE BE REMOVED UNTIL THE SITUATION WAS REMEDIED. ONCE MORE WE RECEIVED NO PHONE CALLS FROM THE DEALERSHIP. THUS ANOTHER CALL WAS MADE ON JANUARY 06, 2015. MY HUSBAND AGAIN SPOKE TO DEXTER, WHO REPEATED THAT HE WOULD CALL BACK IN 7 TO 10 DAYS. PREDICTABLY, NO ONE CALLED. ANOTHER CALL WAS PLACED BY MY HUSBAND ON JANUARY 15. THIS TIME, AT LAST, DEXTER MADE AN APPOINTMENT FOR JANUARY 23. ON THE 23RD, THE DRIVER SIDE AIRBAG WAS REPLACED, AND WE WERE TOLD THAT THE PARTS FOR THE PASSENGER SIDE WERE UNAVAILABLE (NO FURTHER EXPLANATION). THEY WOULD NEED TO BE ORDERED. I DON'T COMPREHEND HOW IT IS THAT AFTER MONTHS OF WAITING FOR THESE PARTS, AND BEING FORCED TO DRIVE IN AN UNSAFE VEHICLE, THIS DEALERSHIP IS STILL UNABLE TO FIX THE PROBLEM--DESPITE MAKING AN APPOINTMENT TO DO JUST THAT. THE PROBLEMS DO NOT SUBSIDE FROM HERE. TODAY, JANUARY 27, I WENT BACK TO THE DEALERSHIP TO ADDRESS THE FACT THAT THE COVER ON THE DRIVER SIDE AIRBAG WAS NOT ATTACHED. ONCE AGAIN, I WAS TOLD THAT THE PASSENGER AIRBAG PARTS WERE ON ORDER AND NO TIME FRAME FOR COMPLETION WAS OFFERED. *TR
Air bags, Jan 23, 2015, crash
MY AFFECTED VEHICLE WAS TRAVELING AT 30 MPH WHEN BROADSIDED BY A VEHICLE TRAVELING AT 40-45 MPH ON THE DRIVER'S SIDE; MY VEHICLE WAS ALSO SHOVED OUT OF THE DRIVING LANE, PROCEEDED TO COLLIDE HEAD ON WITH A STREET SIGN WITH THE FRONT RIGHT AND A UTILITY POLE WITH MY FRONT LEFT. NEITHER THE FRONT OR SIDE AIRBAGS DEPLOYED. THE VEHICLE WAS TOTALED AND JAWS OF LIFE WAS UTILIZED TO EXTRICATE ME. I SUFFERED A LEFT-SIDED HEAD INJURY (LARGE CONTUSION, CONCUSSION), SHOULDER INJURY (ROTATOR CUFF, FRACTURED SCAPULA) AND BACK AND NECK STRAINS. THESE INJURIES WERE CAUSED BY CONTACT WITH THE FRAME OF THE VEHICLE ON THE LEFT SIDE. INJURIES COULD HAVE BEEN POSSIBLY AVOIDED IF SIDE AIR BAG DEPLOYED AND CUSHIONED THE IMPACT/PROTECTED DRIVER FROM CONTACT WITH VEHICLE FRAME. CONTACT WITH AMERICAN HONDA AT THE NATIONAL OFFICE REGARDING THIS MATTER WAS MET WITH TOTAL DISINTEREST. ONE PERSON ACTUALLY TOLD ME I SHOULD BE GLAD IT DID NOT GO OFF BECAUSE I COULD HAVE BEEN HURT WORSE BY THE AIRBAG. I WAS ALSO TOLD THAT THERE WERE TWO RECALLS FOR AIRBAGS RELATED TO MY VEHICLE - NEITHER OF WHICH I WAS CONTACTED. THEY CLAIMED THEY HAD AN INCORRECT ADDRESS, BUT I HAD BEEN PREVIOUSLY NOTIFIED OF NON-RELATED RECALLS WITH NO ISSUE OF INCORRECT ADDRESS, AND THERE ARE RECORDS OF THE DEALER THAT HAS DONE PRIOR RECALL WORK. NO EXCUSE....UPDATED 02-03-15 *BF
Equipment, Jan 13, 2015
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER COMPRESSOR HAD LOCKED UP AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000. UPDATED 2/24/15*CN
Vehicle speed control, Jan 12, 2015
I HAD JUST TAKEN THE CAR INTO THE DEALERSHIP THE WEEK BEFORE, AND THEY HAD REPLACED THE STARTER AS WELL AS DOING ROUTINE MAINTENANCE. ONE WEEK LATER, I HAD JUST LEFT THE HOUSE AND WAS DRIVING TOWARD A MAJOR INTERSECTION AT 55 MPH WHEN THE VEHICLE STARTED TO ACCELERATE ON ITS OWN. I PUSHED DOWN ON THE BRAKE AND WAS ABLE TO SLOW THE VEHICLE DOWN SOMEWHAT BUT THE ENGINE WAS STILL RACING. I TRIED TO PULL THE ACCELERATOR UP BUT WITH THE TOP OF MY FOOT, BUT THIS DID NOTHING. PUTTING ALL OF MY WEIGHT ON THE BRAKE I SLOWED IT ENOUGH TO TURN INTO A PARKING LOT AT ABOUT 10 MPH, AT WHICH POINT I JAMMED IT INTO PARK. THE ENGINE CONTINUED TO RACE UNTIL I TURNED IT OFF. WHEN THE TOW TRUCK ARRIVED, THE DRIVER STARTED THE CAR WHICH AGAIN CAUSED THE ENGINE TO REV EXTREMELY HIGH, AND HE IMMEDIATELY TURNED IT OFF. AFTER TOWING TO THE DEALERSHIP, THE MECHANICS THERE WERE UNABLE TO REPRODUCE THE PROBLEM. THEY KEPT THE CAR FOR SEVERAL WEEKS, DURING WHICH TIME THEY DROVE IT FOR ABOUT 80 MILES. THEN THEY CALLED US AND SAID THAT THEY COULD NOT FIND ANYTHING WRONG OR REPRODUCE THE PROBLEM, AND THEY HAVE ASKED US TO COME PICK UP THE VEHICLE. I AM WORRIED THE PROBLEM COULD RECUR, AND DO NOT WISH TO DRIVE THE VEHICLE ANY LONGER. *TR
Vehicle speed control, Jan 8, 2015
WHILE USING 'CRUISE CONTROL' IN FREEWAY TRAFFIC, THE CARS AHEAD BEGAN TO SLOW, SUDDENLY WHILE I HAD CRUISE CONTROL ENGAGED, IN FIFTH GEAR. *TR A BLACK PRIUS WAS THE CAR IMMEDIATELY AHEAD OF MINE. THE SLOWING OF THE TRAFFIC WAS SIGNIFICANT ENOUGH SO THAT I USED LIGHT BRAKING TO DISENGAGE THE CRUISE CONTROL AND SLOW THE VEHICLE. JUST A 'TAP' ON THE BRAKE IS ALL THAT HAS EVER BEEN NECESSARY TO DISENGAGE THE CRUISE CONTROL IN THIS TYPE OF SITUATION. "LIGHT' BRAKING AND THEN 'VERY HEAVY' BRAKING DID NOTHING WHATSOEVER TO DISENGAGE THE CRUISE CONTROL OR TO SLOW THE VEHICLE WHATSOEVER. I ALMOST COLLIDED WITH THE REAR END OF THE PRIUS. THE ONLY WAY I COULD RESUME CONTROL AND SLOW MY VEHICLE WAS TO REACH OVER AND SLAP-OFF THE MASTER, CRUISE CONTROL SWITCH AT THE FAR LEFT OF THE INSTRUMENT PANEL. THIS WAS VERY SCARY AS I'VE HEARD OF IT HAPPENING BUT HAS NEVER HAPPENED IN THIS VEHICLE AND I'VE OWNED IT SINCE NEW. WHEN I FIRST ATTEMPTED TO TAP THE BRAKE TO DISENGAGE THE CRUISE CONTROL, AND SLOW; MY VEHICLE ALSO SEEMED TO ACCELERATE AT THE SAME TIME... I THINK THAT THIS, PROBABLY, WAS NOT ACTUALLY THE CASE AS THE CLOSURE RATE TO THE OTHER VEHICLE AND MY INABILITY TO SLOW THE VEHICLE, PROBABLY JUST MADE IT SEEM LIKE THE CAR WAS ACCELERATING... I HONESTLY DO NOT KNOW. I CANNOT REPRODUCE THE ANOMALY..... *TR
Air bags, Dec 16, 2014
2003 HONDA CRV TAKATA AIRBAG RECALL FOR HONDA. *MW THE DEALER INFORMED THE CONSUMER, ONLY THE PASSENGER SIDE AIR BAG WAS AFFECTED BY THE RECALL. THE DRIVER SIDE AIR BAG WAS REPLACED IN A PREVIOUS RECALL. THE CONSUMER WAS INFORMED, SHE MUST WAIT TO BE NOTIFIED BY MAIL FROM HONDA REGARDING THE NEXT STEP. *JB
Air bags, Dec 4, 2014
AIR BAGS ARE SUPPOSEDLY UNDER RECALL. *TR
Air bags, Dec 3, 2014
2003 HONDA CR-V CONSUMER SAYS SRS LIGHT KEEPS COMING ON PROMPTING MULTIPLE VISITS TO THE DEALER. *CN
Air bags, Oct 29, 2014
2003 HONDA CRV. CONSUMER WRITES IN REGARDS TO SRS LIGHT ISSUES.* LD THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, THE SUPPLEMENTAL RESTRAINT LIGHT, WAS STILL ON. WHEN THE CONSUMER ASKED THE DEALER THE REASON, THEY STATED IT WAS NORMAL. *JB
Electrical system, Structure, Oct 28, 2014
ALMOST 100% OF THE TIME I USE THE REMOTE TO UNLOCK AND LOCK THE 2003 HONDA CR-V EX. WHEN RECENTLY TRYING THE KEY, IT DID NOT WORK IN THE DRIVER'S DOOR LOCK. AS A RESULT OF DISCOVERING THIS DEFECT, I TRY THE KEY OCCASIONALLY FOR THE PURPOSE OF SEEING WHAT HAPPENS IN THE DRIVER'S DOOR LOCK. OTHER KEY/LOCK OBSERVATIONS: 1. USUALLY THE KEY DOESN'T EVEN GO INTO THE LOCK. 2. SOMETIMES THE KEY GOES IN THE LOCK ALL THE WAY, BUT WON'T TURN EITHER WAY. 3. OCCASIONALLY THE LOCK WORKS PERFECTLY, WITH NO RESISTANCE OR APPARENT PROBLEM, LEADING ME TO BELIEVE THAT THIS IS A MECHANICAL OR ELECTRICAL ISSUE WITH THE LOCK. 4. EACH OF THESE SPORADIC ISSUES HAPPEN WITH TWO OTHER HONDA-MADE "SIDEWINDER" KEYS FOR THE CAR, WHICH ARE LIKE NEW. (THE MAIN KEY IS ALWAYS USED FOR THE IGNITION AND IS WORN THEREFROM.) 5. THE OTHER LOCKS ON THE CAR (IGNITION, FRONT PASSENGER & 5TH DOOR) DO NOT EXPERIENCE THESE PROBLEMS. HONDA SERVICE CLAIMS THE LOCKS PINS HAVE WORN OUT. HOW CAN THE LOCK PINS WEAR OUT WHEN THEY ARE BARELY USED? IF THE PINS HAVE WORN OUT, WHY DOES THE KEY GO ALL THE WAY INTO THE LOCK SOMETIMES? AND WHY DOES THE LOCK WORK PERFECTLY SOMETIMES? THIS IS A PERSONAL SAFETY ISSUE, AS WELL AS AN ISSUE REGARDING A BASIC FUNCTION OF THE CAR. DESPITE SERVICE BULLETIN 03068 (NHTSA ID NUMBERS 10004794 AND 10012644), HONDA SERVICE INSISTS THAT THE CONSUMER PAY TO HAVE THE PART(S) FIXED. THIS APPEARS TO BE EITHER A MANUFACTURING OR MATERIALS DEFECT, OR A MECHANICAL OR ELECTRICAL ISSUE WHICH CONSUMER COULDN'T CAUSE, AND FOR WHICH THE CONSUMER SHOULD NOT HAVE TO BEAR THE COST TO FIX. *TR
Air bags, Oct 23, 2014
HONDA FAIL TO ADVISE OWNERS OF THIS VEHICLE AND OTHERS OF RECALL OF 8-29-2014 AND NOW 0CT 23-2014? ANOTHER WATERGATE ! [XXX]./NTSB/DOT AMTT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Aug 25, 2014
MADE LOUD GRINDING NOISE AND A/C STOPPED WORKING AS I WAS ON THE FREEWAY IN GRID LOCK TRAFFIC THE CAR DOES NOT WORK AND I CAN NOT BYPASS THE AC ( THIS IS NOT AN OPINION ON THIS CAR ). SO THE AC IN STANDARD EQUIPMENT. HONDA OF AMERICA SETTLES A CLASS ACTION LAW SUIT FOR THIS CAR MODEL. HOWEVER THEY WILL NOT HELP ME GET MY CAR UP AND RUNNING WITHOUT ME PAYING FOR A REPAIR THAT IS DUE TO A BAD DESIGN BY THEY MANUFACTURER. I CAN NOT AFFORD TO GET IT FIXED AND THIS IS MY ONLY WAY TO GET TO MY DOCTOR AND WORK. *TR
Electrical system, Structure, Jul 16, 2014
BOTH REAR DOORS STOPPED RESPONDING TO THE MAIN LOCK AT THE DRIVERS SIDE FROM INSIDE.THEY CAN ONLY BE UNLOCKED MANUALLY FROM THE INSIDE OF THE CAR. THE INTERIOR DRIVER DOOR LOCK WHEN MOVED UP OR DOWN MANUALLY ONLY WORKS ON FRONT TWO DOORS. SOMETIMES THE KEY IS STICKING AND NOT TURNING IN THE DRIVER SIDE DOOR LOCK. MUST TRY MULTIPLE TIMES TO FINALLY GET IT TO WORK. IT'S ONLY A MATTER OF TIME BEFORE THE FRONT DOOR MALFUNCTIONS AS WELL. *TR
Electrical system, Latches/locks/linkages, Jun 2, 2014
BOTH PASSENGER REAR DOORS STOPPED RESPONDING TO THE KEYLESS REMOTE. THEY CAN ONLY BE UNLOCKED MANUALLY FROM THE INSIDE OF THE CAR. DRIVER DOOR STOPPED RESPONDING SHORTLY THERE AFTER. HAVE TO MANUALLY UNLOCK/LOCK THE DOOR WITH THE KEY. THE INTERIOR DRIVER DOOR LOCK CAN NOT BE MOVED UP OR DOWN MANUALLY. ONLY THE KEY CAN MOVE THE DOOR LOCK. NOW THE KEY IS STICKING AND NOT TURNING IN THE DRIVER SIDE DOOR LOCK. MUST TRY MULTIPLE TIMES TO FINALLY GET IT TO WORK. 3 OUT OF 4 DOOR LOCKS ARE FAULTY AND DO NOT WORK PROPERLY. IT'S ONLY A MATTER OF TIME BEFORE THE FRONT PASSENGER DOOR MALFUNCTIONS AS WELL. *TR
Structure, Visibility/wiper, May 29, 2014
WHILE I WAS ON MY WAY HOME FROM WORK, I DECIDED TO TAKE THE FREEWAY (INSTEAD OF THE NORMAL ROADS) BACK HOME. I WAS HITTING SPEEDS THAT WERE 60MPH-65MPH. IT WAS UNTIL I WAS 15 MINUTES INTO MY DRIVING THAT I HEARD SOMETHING SNAP IN THE FRONT OF MY CAR AND HEARD A DENSE WHOOSH. THE HOOD OF MY CAR SLAMS UP AGAINST MY WINDSHIELD AND I AM COMPLETELY BLINDED; I CAN NOT SEE IN FRONT OF ME. THANKFULLY, I USE MY REAR VIEWS WHILE I AM IN THE MIDDLE OF THE FREEWAY AND MANAGE TO DRIVE OFF TO THE SHOULDER. IF I HAD BEEN SURROUNDED BY CARS OR IF THIS HAD HAPPENED DURING A HEAVIER TRAFFIC PERIOD I MIGHT NOT HAVE MADE IT. *TR
Electrical system, Visibility/wiper, May 21, 2014
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT THE FRONT PASSENGER, REAR PASSENGER, AND THE REAR DRIVER'S SIDE POWER SWITCH WINDOW FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V486000 (ELECTRICAL SYSTEM , VISIBILITY). THE FAILURE MILEAGE WAS 67,000.