2004 Honda CR-V
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 501 owner complaints filed for this model year. This is the 11th highest complaint count among 26 CR-V model years with reports.
Of the 2004 reports, 34 involved a crash and 39 involved a fire. 31 people were injured.
What owners report most often
Recalls and investigations
Visibility, power window devices and controlsDec 10, 2020
Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.
Campaign 20V768000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical systemOct 5, 2012
Honda is recalling certain model year 2002-2006 CR-V passenger vehicles, manufactured from February 19, 2002, through July 28, 2006. The driver-side power window switch may fail or melt.
If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Campaign 12V486000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Air bags, frontalJun 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE WIRE HARNESS OF THE DRIVER'S FRONT AIR BAG WAS INCORRECTLY WIRED.
IN THE EVENT OF A CRASH, THE AIR BAG INFLATION RATE WOULD BE INCORRECT, WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER.
DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V255000 on NHTSA.gov
Representative owner complaints: air bags
103 reports, newest first. Show all
Air bags, Mar 17, 2015
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Mar 13, 2015
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/20/15*CN
Air bags, Mar 11, 2015
2004 HONDA CR-V. CONSUMER WRITES IN REGARDS TO RECALL NOTICES 14V351000,14V353000 AND 14V700000 AIR BAG ISSUES. *SMD THE CONSUMER WAS PUT ON A WAITING LIST, DUE TO LACK OF PARTS. *JB
Air bags, Feb 24, 2015, crash
TL*THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE VEHICLE WAS INVOLVED IN A CRASH WHICH CAUSED THE DRIVER SIDE AIR BAG TO DEPLOYED BURNING THE CONTACT'S HANDS. A POLICE REPORT WAS FILED AND THE VEHICLE WAS REPAIRED BY A BODY SHOP. THE CONTACT STATED THAT THE BODY SHOP REPLACED THE AIR BAGS. THE CONTACT MENTIONED THAT THE VEHICLE WAS NOT REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V700000 (AIRBAG). THE FAILURE MILEAGE WAS 43,000. UPDATED 3/24/15*CN UPDATED 05/12/15*JB
Air bags, Feb 19, 2015
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2014. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Air bags, Feb 12, 2015
2004 HONDA CRV POTENTIALLY DEFECTIVE AIR BAGS. *MW THE CONSUMER WAS INFORMED, HIS VEHICLE WAS NOT LISTED ON THE RECALL LIST. *JB
Air bags, Feb 9, 2015
TL*THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V7000000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Air bags, Jan 30, 2015
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Jan 30, 2015
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Jan 26, 2015
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN ID NUMBER: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT WAS NOT ABLE TO SCHEDULE A RECALL REPAIR AFTER CONTACTING THE DEALER FOR WEEKS. THE DEALER INDICATED THAT THE DRIVERS SIDE AND FRONT PASSENGER SIDE AIR BAGS WERE ORDERED BUT THE PARTS WERE STILL NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BE SENT TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Air bags, Jan 21, 2015
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS); HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Visibility, Air bags, Jan 12, 2015
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V486000 (ELECTRICAL SYSTEM, VISIBILITY) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Dec 3, 2014
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE WAS NOTIFIED THAT IF THE VEHICLE WAS INVOLVED IN A CRASH, THE AIR BAGS MIGHT NOT DEPLOY AND THAT THE SRS UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 115,000.
Air bags, Nov 24, 2014
SRS LIGHT CAME ON AND REMAINS ON. DEALER DIAGNOSED PROBLEM AS DEFECTIVE SRS CONTROL MODULE. DEALER SAYS THIS PART OF THE RESTRAINT SYSTEM IS NOT COVERED UNDER ANY WARRANTY. A CALL TO HONDA'S 800 NUMBER RESULTED IN THE SAME CONCLUSION AND NO MONETARY ASSISTANCE COULD BE OFFERED FOR A REPAIR THAT WOULD COST APPROXIMATELY $1000.00. *TR
Air bags, Nov 3, 2014
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V353000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER STATED THE PARTS WERE UNAVAILABLE FOR RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Oct 21, 2014
THERE IS A RECALL ON MY CAR BUT WHEN I CALLED THE DEALER SAID THEY DID NOT HAVE INFO TO TELL ME IF MY CAR IS AFFECTED. *TR
Air bags, Oct 2, 2014
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Air bags, Seat belts, Jul 23, 2014
TL* THE CONTACT OWNS A 2004 HONDA CR-V. WHEN THE CONTACT STARTED THE VEHICLE, THE SRS INDICATOR CONTINUOUSLY ILLUMINATED AND CAUSED THE SEAT BELTS TO MALFUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE PART THAT NEEDED TO BE REPLACED WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Air bags, Seat belts, Jul 23, 2014
SRS LIGHT RECENTLY AND CURRENTLY REMAINS ON IN MY 2004 HONDA CRV. I TOOK MY VEHICLE TO AVALON HONDA NJ DEALER 2 TIMES AFTER SPEAKING TO THEM 3 TIMES, THEY PROCASTINATED TO OBTAIN THE PART. I WAS INFORMED THEY WILL GET IT SOON AND WILL COST ME $693.00. AFTER I PERFORMED A CONSUMER RESEARCH OF THE VEHICLE, THIS IS A HIGH SAFETY ALERT ISSUE THAT SHOULD BE A PRIORITY FOR HONDA TO ANNOUNCE TO THE PUBLIC FOR ROAD SAFETY AND CONSUMER SAFETY. THEREFORE, THE CONSUMER SHOULD NOT HAVE TO PAY MONIES OUT OF THE POCKET AS THIS MAJOR SAFETY ITEM THAT SHOULD BE GUARANTEED FOR THE LIFE OF THE CAR, NOT THE CONSUMERS EXPENSE. THIS INCLUDES THERE LIFE. *TR
Air bags, Jun 24, 2014
UPDATE TO THE JULY 2013 AND DECEMBER 2013 VEHICLE SAFETY COMPLAINTS (NHTSA ID NUMBERS 10523929 AND 10555723 RESPECTIVELY) CONCERNING THE SRS DASHBOARD LIGHT COMING ON PERMANENTLY WHILE OPERATING THE VEHICLE AND RESULTING IN THE SHUT OFF OF THE SIDE AIRBAG. IN APRIL 2014, THE SRS LIGHT WITH THE DTC 15-2 CODE CAME ON PERMANENTLY AND WOULD NOT CLEAR WITH MY CODE READER. THE VEHICLE WAS RETURNED TO THE HONDA DEALER ON 5/27/2014. THE MILEAGE WAS 121,133. THE HONDA TECH DIAGNOSED THE PROBLEM AS A FAILED PRINTED CIRCUIT IN THE DASHBOARD GAUGE CONTROL MODULE AFTER BEING UNABLE TO CLEAR THE SRS DIAGNOSTIC CODE. A NEW GAUGE CONTROL MODULE WAS INSTALLED ON 6/16/2014. I RETAINED THE OLD PART. SO FAR THE SRS DASHBOARD LIGHT HAS NOT COME BACK ON PERMANENTLY AGAIN. UPDATED 08/18/14
Electrical system, Exterior lighting, Air bags, Dec 11, 2013
UPDATE TO JULY/2013 COMPLAINT REGARDING SRS LIGHT COMING ON PERMANENTLY. 9/11/13 SRS LIGHT CAME ON PERMANENTLY AGAIN. DTC 15-2 CODE. THE HONDA DEALER REPLACED THE SRS CONTROL UNIT ON 10/1/13. MILEAGE 114,126. I HAVE THE OLD SRS CONTROL UNIT IN MY POSSESSION. 10/21/13 SRS LIGHT COME ON PERMANENTLY AGAIN. 11/4/13 HONDA DEALER RESET THE SRS LIGHT. DTC CODES WERE DIFFERENT THAN THE DTC 15-2. MILEAGE 114,925. NO CHARGE BY DEALER. 11/24/13 SRS LIGHT CAME ON PERMANENTLY AGAIN. HONDA DEALER DIAGNOSED PROBLEM AS A SHORT IN ONE OF THE WIRING HARNESSES TRIGGERING THE DTC 15-2 CODE. DEALER RESET THE SRS LIGHT. NO CHARGE FOR 4 HOURS OF WORK. DEALER WOULD NOT GIVE ME ANY PAPERWORK ON SERVICE VISIT. MILEAGE APPROXIMATELY 115,437 AT TIME OF VISIT. THE DEALER TECH SUGGESTED I CLEAR THE CODE WITH A CODE READER UNTIL IT WOULD NO LONGER CLEAR RATHER THAN BLINDLY REPLACING AT THIS TIME THE 4 WIRING HARNESSES TO LOCATE THE SHORT. THE CONSUMER ALSO STATED THE HEAD LIGHTS BURNED OUT PREMATURELY, AND HE HAD TO REPLACE THEM SEVERAL TIMES. UPDATED 01/29/14
Air bags, Nov 18, 2013
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT WAS DRIVING 50 MPH WHEN THE SRS WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE SRS SENSOR WAS NOT RESPONDING AND COULD CAUSE THE AIR BAG DEPLOYMENT TO FAIL IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 55,200. UPDATED 12/26/13*LJ
Exterior lighting, Air bags, Aug 16, 2013
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE SRS WARNING LIGHT ILLUMINATED. IN ADDITION, THE LOW BEAM HEADLIGHTS WOULD FAIL FREQUENTLY WHERE THE BULB REQUIRED REPLACEMENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SRS UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 143,000.
Air bags, Jul 9, 2013
THE SRS DASHBOARD LIGHT STAYED ON WHILE OPERATING THE VEHICLE. THE VEHICLE WENT INTO THE HONDA DEALER ON 2/18/2013. THE DTC CODE READ BY THE TECHNICIAN WAS DTC 15-2 (FAULTY SIDE AIRBAG INDICATOR CIRCUIT). THE OPDS UNIT (OCCUPANT POSITION DETECTION SYSTEM) WAS REPLACED ON 2/25/2013. PER THE HONDA SERVICE BULLETIN 06-009, THE VEHICLE VIN NUMBER WAS OUTSIDE THE VIN NUMBERS FOR THE 2004 CR-V'S ELIGIBLE FOR THE EXTENDED WARRANTY IN THE CLASS ACTION SETTLEMENT. ON 6/6/2013 THE SRS DASHBOARD LIGHT AGAIN STAYED ON WHILE OPERATING THE VEHICLE AND WAS RETURNED TO THE HONDA DEALERS. THE MILEAGE WAS 110,242. THE DTC CODE DETECTED WAS THE SAME CODE AS THE PREVIOUS VISIT, DTC 15-2. THE OPDS SENSOR WAS DETERMINED TO BE FAULTY AND IT WAS REPLACED ON 6/28/2013. SINCE THE LAST VISIT TO THE HONDA DEALER, THE SRS LIGHT HAS NOT STAYED ON PERMANENTLY. FOR YOUR INFORMATION, I PURCHASED THE VEHICLE NEW FROM THE HONDA DEALER IN 2004. *TR
Air bags, Structure, Jun 24, 2013
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THE VEHICLE WAS INCLUDED AND REPAIRED UNDER NHTSA RECALL CAMPAIGN NUMBER: 11V260000 (AIR BAGS). AFTER THE VEHICLE WAS REPAIRED THE AIR BAG LIGHT CONTINUED TO ILLUMINATE INTERMITTENTLY. ADDITIONALLY, THE CONTACT STATED THE FRONT AND REAR DRIVER AND PASSENGER SIDE DOORS LOCKED ON THEIR OWN WHILE THE VEHICLE WAS PARKED AND THE ENGINE WAS ON. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. *TR