2004 Honda CR-V
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 501 owner complaints filed for this model year. This is the 11th highest complaint count among 26 CR-V model years with reports.
Of the 2004 reports, 34 involved a crash and 39 involved a fire. 31 people were injured.
What owners report most often
Recalls and investigations
Visibility, power window devices and controlsDec 10, 2020
Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.
Campaign 20V768000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical systemOct 5, 2012
Honda is recalling certain model year 2002-2006 CR-V passenger vehicles, manufactured from February 19, 2002, through July 28, 2006. The driver-side power window switch may fail or melt.
If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Campaign 12V486000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Air bags, frontalJun 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE WIRE HARNESS OF THE DRIVER'S FRONT AIR BAG WAS INCORRECTLY WIRED.
IN THE EVENT OF A CRASH, THE AIR BAG INFLATION RATE WOULD BE INCORRECT, WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER.
DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V255000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
142 reports, newest first. Show all
Engine and engine cooling, Nov 3, 2004
OIL LEAK IN 2004 HONDA CR-V. I HAVE BROUGHT VEHICLE TO DEALER 3 TIMES. FIRST, THE DEALER CHANGED THE OIL FILTER AND GASKET. SECOND TIME, SAID NOTHING WAS LEAKING. THIRD TIME THEY FOUND ALEAK IN THE ENGINE BLOCK. IT IS STILL BEING REPAIRED. I AM AFRAID TO DRIVE BECAUSE OF REPORTED FIRES CAUSED BY OIL LEAKS IN THIS MODEL.*AK
Engine and engine cooling, Oct 26, 2004
WHILE DRIVING OIL LEAKED FROM THE VEHICLE ALL OVER THE HIGHWAY. HAD VEHICLE TOWED TO THE DEALERSHIP. THEY REPLACED THE GASKET ON THE VEHICLE. *AK
Engine and engine cooling, Oct 22, 2004, fire
IN MORNING DAYLIGHT, 50 DEGREE TEMPERATURE IN COLUMBUS OHIO, I WAS ASTONISHED TO SEE A HONDA CRV TRAVELING AT 65 MPH BESIDE ME ON THE FREEWAY WITH IT'S EXHAUST SYSTEM GLOWING SO BRIGHTLY, I FIRST MISTOOK IT FOR AN ORANGE NEON LIGHTING SYSTEM. THE FIRST THING THAT CAME TO MIND WAS "THIS POOR GUY'S CAR IS GOING TO CATCH ON FIRE". IMAGINE MY SURPRISE WHEN I DID A SEARCH ON THE INTERNET AND FOUND THAT HONDA CRVS ARE BEING INVESTIGATED BY THE NHTSA FOR MYSTERIOUS FIRES. TTP://MOTORTREND.COM/FEATURES/NEWS/112_NEWS18/. THE REASON WHY HONDA SUVS CATCH ON FIRE IS BECAUSE OF INCREDIBLY HIGH EXHAUST GAS TEMPERATURES THAT CAUSE IN THE MANIFOLD COLLECTOR AND EXHAUST PIPE OF THE VEHICLE TO GLOW CHERRY RED AT HIGHWAY SPEEDS. SOMETHING IN THE ENGINE MANAGEMENT SYSTEM IS AMISS CAUSING EITHER INCREDIBLY LEAN MIXTURES THAT RAISE EXHAUST GAS TEMPERATURES, OR OVERLY RETARDED TIMING THAT IS LETTING EXCESS FUEL BURN IN EXHAUST SYSTEM INSTEAD OF THE ENGINE. EITHER WAY, IT IS A DISASTEROUS PROBLEM BASED ON WHAT I SAW. PLEASE FEEL FREE TO CONTACT ME IF YOU WOULD LIKE ANY ADDITIONAL INFORMATION ON WHAT I WITNESSED.*AK BTW: I CALLED THE DIRECT TROUBLE REPORTING NUMBER FOR NHTSA, AND WAS TOLD I COULD NOT FILE ANY REPORT ON SAFETY ISSUES UNLESS I COULD SUPPLY A VIN NUMBER... PRETTY LAME.*AK
Engine and engine cooling, Oct 20, 2004, fire
COMPLAINT RECEIVED VIA E-MAIL."WHILE DRIVING, A PASSING DRIVER ALERTED ME TO THE FACT THAT MY CAR WAS ON FIRE. BY THE TIME I PULLED TO THE SIDE OF THE ROAD, THE FRONT UNDERCARRIAGE OF MY CAR WAS IN FLAMES. I JERKED MY SON OUT OF THE BURNING CAR AND RAN AWAY FROM IT. AS I RAN AWAY, I SAW FLAMES COMING OUT THE SIDES AND TOP OF THE HOOD. THE ENTIRE CAR WAS EVENTUALLY ENGULFED IN FLAMES. WE BARELY ESCAPED WITH OUR LIVES." *JB
Engine and engine cooling, Oct 13, 2004
WHILE DRIVING, SMOKE APPEARED FROM UNDER THE HOOD. THE CONSUMER PULLED OVER AND HAD THE VEHICLE TOWED. THE CONSUMER WAS INFORMED THAT THE PROBLEM WAS PERTAINING TO A OIL FILTER LEAK. PLEASE PROVIDE MORE INFORMATION. *JB
Engine and engine cooling, Oct 12, 2004
I HAVE A 2004 HONDA CR-V. AFTER 300 MILE TRIP OIL WAS FOUND LEAKING FROM ENGINE COMPARTMENT. OIL DRAIN PLUG WAS LOOSE (ABOUT HALFWAY OUT) AND ~ 2 QUARTS OF OIL HAD SPRAYED OVER UNDERCARRIAGE OF VEHICLE DURING PRECEDING HIGHWAY TRAVEL. PRIOR OIL CHANGE WAS PERFORMED BY HONDA DEALERSHIP IN DANVERS MA (HONDA NORTH). I THOUGHT THIS INFORMATION MAY HAVE APPLICABILITY TO THE ONGOING INVESTIGATION INTO HONDA CR-V ENGINE COMPARTMENT FIRES. THANKS. *NM
Engine and engine cooling, Oct 6, 2004, fire
WHILE DRIVING, THE VEHICLE CAUGHT FIRE. THE DRIVER WAS ABLE TO PULL OVER. THE FIRE DEPARTMENT AND POLICE WAS CALLED. NO INJURIES. THE DRIVER CALLED THE TOW COMPANY, AND THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE OIL FILTER STARTED THE FIRE INSIDE OF THE ENGINE COMPARTMENT. *JB THE VEHICLE WAS FIRST TAKEN IN FOR MAINTENANCE ON 8/17/04 AND WAS PICKED UP ON 8/19/04, THE VEHICLE WAS DRIVEN FOR 20 MINUTES, THEN THE FIRE OCCURRED. *SC
Engine and engine cooling, Oct 3, 2004
2004 HONDA CRV DEVELOPED AN OIL LEAK AFTER THE 1ST OIL CHANGE. DEALER SAID IT WAS PROBABLY RELATED TO THE STICKY GASKET ISSUE (NHTSA INVESTIGATION) AFTER 2ND OIL CHANGE IT IS STILL LEAKING AND TOOK IT TO ANOTHER HONDA DEALER TODAY WHO SAID IT WAS LEAKING FROM THE VTEC SOLENOID WHICH WAS REPLACED. THEY ALSO SAID THEY CLEANED UNDER THE VEHICLE BUT IT WAS STILL COVERED WITH THE LEAK DETECTION POWDER. SEEMS TO BE LEAKING STILL. THERE WAS AN EVEN LARGER PUDDLE UNDER THE VEHICLE AFTER I DROVE IT HOME. ITS BACK AT KIRKLAND HONDA NOW. *AK
Engine and engine cooling, Sep 28, 2004
THE VEHICLE LEAKED OIL ONTO THE ENGINE MANIFOLD. *NM THE CONSUMER NOTICED A POOL OF OIL UNDER THE VEHICLE. IN TAKING THE VEHICLE IN TO GET SERVICED THE MECHANIC FOUND THAT WHEN GETTING THE PREVIOUS OIL CHANGE THE TECHNICIAN NEVER REMOVED THE OLD OIL FILTER GASKET AND PLACED A NEW GASKET OVER THE OLD ONE. WHEN THE ENGINE GOT HOT THE OIL LEAKED BETWEEN THE TWO GASKETS. *TC SEE ODI 10092496 ALSO. *DSY
Engine and engine cooling, Sep 28, 2004
WHILE DRIVING THE ENGINE STARTED LEAKING OIL FROM THE AREA AROUND THE OIL FILTER. THE OIL LEAKED ONTO THE HOT ENGINE WHICH RESULTED IN SMOKE. *NM *SC *JB
Engine and engine cooling, Sep 22, 2004
AT 4500 MILES, I BROUGHT MY CAR IN TO GET THE OIL CHANGED. AFTER I HAD DRIVEN HOME FROM GETTING MY OIL CHANGED, I NOTICED A BURNING SMELL, AND I FOUND OIL LEAKING FROM MY CAR. AT FIRST IT WAS LEAKING ABOUT 20 DROPS A MIN, AND THEN THE NEXT DAY, IT WAS ONLY LEAKING 15 DROPS A MINUTE. I TOOK MY CAR BACK AND HAD IT INSPECTED THE NEXT DAY, BUT THEY COULDN'T FIND ANY REASON WHY MY CAR WAS LEAKING OIL.*AK
Engine and engine cooling, Sep 21, 2004
I RECENTLY BOUGHT A NEW 2004 HONDA CRV ON JUNE 27, 2004. ABOUT A MONTH AFTER I BOUGHT IT I WAS INFORMED NOT ONLY OF THIS WEBSITE BUT OF THE FIRES THAT EVERYONE IS COMPLAINING ABOUT AFTER THEY GET THEIR OIL CHANGED. I CAN'T BELIEVE THAT A LARGE CORPORATION LIKE HONDA IS ALLOWED TO GET AWAY WITH THIS. OR HOW A SAFETY RECALL HAS NOT BEEN ISSUED YET. WHY IS IT WE HAVE TO WAIT FOR SOMEONE TO GET KILLED BEFORE SOMETHING IS DONE? SOON I WILL HAVE TO HAVE MY OIL CHANGED AND THAT IS TERRIFYING TO ME. HOW ABOUT THE NEXT TIME AND THE NEXT TIME I HAVE TO HAVE TO HAVE MY OIL CHANGED? IS THIS SOMETHING THAT CAN HAPPEN WHENEVER THE OIL IS CHANGED THROUGHTOUT THE LIFE OF MY CAR? DO I JUST PRAY I GET A SERVICE TECHNICIAN THAT KNOWS WHAT TO DO? AS THE NHTSA YOU NEED TO TAKE A CLOSER LOOK AT THIS. *AK
Engine and engine cooling, Sep 17, 2004
2003 HONDA CRV SLIPS OUT OF CORRECT TIMING FREQUENTLY RESULTING IN UNRELIABLE ENGINE PERFORMANCE AND A LOUD TAPPING NOISE COMING FROM THE ENGINE WHEN RUNNING. THIS DEFECT IN THE ENGINE HAS BEEN BROUGHT TO THE ATTENTION OF THE PIEDMONT HONDA DEALERSHIP SERVICE DEPARTMENT ON 2 SEPARATE SERVICE VISITS (9/13/2003, 4/30/2004). THE PIEDMONT HONDA DEALERSHIP REFUSED TO CORRECT THE DEFECT AND STATED CHECKED VEHICLE AND COMPARED TO A NEW VEHICLE. SOUND IS NOT ABNORMAL AND IS CHARACTERISTIC OF VEHICLE. PERFORMS AS DESIGNED PIEDMONT HONDAS REFUSAL HAS DIRECTLY RESULTED IN THE ENGINE STALLING OUT ON ONE OCCASION (8/16/2004) AND REFUSING TO START ON 2 OTHER OCCASIONS (7/28/2004, 8/1/2004). BOTH TIMES THAT THE VEHICLE REFUSED TO START THE OWNER WAS STRANDED AT THE LEAST OPPORTUNE TIME.*AK
Engine and engine cooling, Sep 13, 2004
THE CONSUMER'S VEHICLE LEAKED OIL ONTO THE ENGINE MANIFOLD. *NM THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DETERMINED THAT DURING A PREVIOUS OIL CHANGE THE TECHNICIAN FAILED TO REMOVE THE ORIGINAL RUBBER GASKET BEFORE INSTALLING THE NEW ONE. *NM SEE ODI 10095399 ALSO. *DSY
Engine and engine cooling, Sep 10, 2004
PURCHASED 2004 HONDA CR-V JANUARY 2004 FROM CONTINENTAL HONDA IN ANCHORAGE ALASKA. WE TOOK IT IN FOR ITS FIRST OIL CHANGE (5,000 MILES) ON JUNE 16TH. AFTER DRIVING THE 15 MILES HOME, THE ENGINE STARTED BILLOWING SMOKE, AND SPUING OIL (THE TRAIL OF OIL CAN STILL BE SEEN ON THE STREET). THE DEALER HAD IT TOWED TO DEALERSHIP, THEY EXPLAINED IT AS A FAULTY OIL GASKET, AND OFFERED A FREE OIL CHANGE. AFTER DRIVING FOR A FEW WEEKS, I NOTICED A CLACKING SOUND COMING FROM THE ENGINE. I HAD THE TECHINTIANS CHECK IT OUT DURING THE SECOND OIL CHANGE ON AUGUST 16. AFTER TWO WEEKS OF LOOKING FOR THE PROBLEM, THEY DEDUCED THERE WAS SOME "SCORING" INSIDE THE PISTONS AND THAT THEY HAD TO REPLACE THE SHORTBLOCK. THEY TOLD ME THAT THIS WAS A FLUKE (A FIRST TIME INCIDENT) AND THAT THE ENGINE WILL BE SENT TO HONDA USA FOR FURTHER INSPECTION. I FINALLY GOT THE CALL YESTERDAY (SEPTEMBER 9) THAT THE CAR WAS READY TO BE PICKED UP. IN ALL FAIRNESS, THE EMPLOYEES AT THE DEALERSHIP WERE VERY PROFESSIONAL AND COURTEOUS.*AK
Engine and engine cooling, Sep 7, 2004, fire
WHILE DRIVING 50 MPH, THE CONSUMER NOTICED SMOKE COMING FROM THE REAR. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE VEHICLE CAUGHT ON FIRE AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE INSURANCE COMPANY INFORMED THE CONSUMER THAT THE DOUBLE GASKET CAUSED THE VEHICLE TO CATCH ON FIRE. PLEASE PROVIDE FURTHER DETAILS. *JB
Engine and engine cooling, Sep 7, 2004
IT WAS JUST 2-3 WEEKS AFTER PURCHASING MY 2004 HONDA SUV WHEN THE FIRST STORY CAME OUT ON THE WASHINGTON POST ABOUT THE CRV'S BURSTING INTO FLAMES. *AK I WAS TOLD BY HONDA THAT I COULD NO LONGER TAKE THE CAR BACK I WOULD HAVE TO TRY TO RE-SELL IT AND TAKE THE LOSS MYSELF. HERE I AM GETTING CLOSE TO TO THE 5000 MILE, WHICH WILL BE MY VERY FIRST OIL CHANGE, AND I SEE ANOTHER FOLLOW UP STORY ON THE WASHINGTRON POST REGARDING THE SAME THING. AND STILL NOTHING BEING DONE ABOUT IT. DEPENDING ON SOME EMAILS AND LETTERS BEING SENT BY HONDA IS NOT RESOLVING THE ISSUE. I AM COMPLETELY AFRAID OF GETTING MY FIRST OIL CHANGE, ESPECIALLY WHEN I SEE THAT OTHER CONSUMERS ARE TAKING THEIR CRV'S TO THE HONDA DEALERS AND THE PROBLEM STILL OCCURS. WHAT GUARANTEE DO I HAVE? HOW SAFE AM I SUPPOSE TO FEEL WHEN THE HONDA DEALERS STILL DON'T DO THE OIL CHANGE RIGHT? I AM IN AWE THAT YOUR ORGANIZATION IS WAITING FOR A HIGH DEATH TOLL TO FINALLY DO SOMETHING ABOUT IT. HOW MANY DEATHS WILL IT TAKE FOR YOU GUYS TO WAKE UP AND TELL HONDA TO DO A RECALL? HOW MANY LIVES HAVE TO BE TAKEN FOR YOU TO SEE THAT THIS IS OF HIGH IMPORTANCE? I AM SCARED OF EVEN PARKING MY CAR IN THE GARAGE AFTER MY FIRST OIL CHANGE. IT ABSOLUTELY RIDICULOUS THAT YOU AND HONDA ARE TRYING ITS BEST TO SAVE THOUSANDS OF DOLLARS AND PREFER TO RISK THOUSANDS OF LIVES. AND YET, THE CONSUMER IS STUCK WITH THE PROBLEM AND FOOTING THE BILL IF THAT OCCURS. I'M SURPRISED I HAVEN'T HEARD OF ANY LAWSUITS. IT'S TO TIME TO TAKE ACTION. I AM COMPLETELY DISSAPOINTED WITH HONDA AND REGRET EVER PURCHASING MY VEHICLE FROM THEM. THEY HAVE NOT COME FORTH FOR THE CONSUMER. I HOPE THE NEXT TIME I WRITE TO YOU IS NOT BECAUSE I'M HAVING TO COMPLAIN AND WRITE A DETAILED REPORT OF THE SAME THING HAPPENING TO ME.
Engine and engine cooling, Sep 7, 2004
THE OIL WAS CHANGED IN OUR 2004 HONDA CRV AND THEN AS MY WIFE WAS DRIVING THERE WAS A MASSIVE OIL LEAK CAUSING THE CAR TO SHUT OFF IN THE MIDDLE OF I270 WITH TRAFFIC WIZZING BY A SPEEDS OVER 70 MPH. MY WIFE WAS FORTUNATE THAT THE CAR DID NOT CATCH FIRE OR THAT SHE DID NOT GET HIT FROM THE REAR.*AK
Engine and engine cooling, Aug 31, 2004
AS NEW OWNER OF CR-V AFTER READ SO MANY COMPLAINT REGARDS THE ENGINE FIRE AFTER OIL CHANGE, I DECIDE TO FILE A COMPLAINT TO HONDA FOR ITS IRRESPONSIBLE/INEFFECTIVE ACTIONS TO PREVENT ENGINE FIRE. IT IS HARD TO BELIEVE THAT SO MANY FIRE CASES EVEN UP TODAY, YET HONDA STILL DID NOT WANT TO RECALL OR TAKE REAL ACTION TO FIX THE PROBLEM. IT IS VERY SCARY TO IMAGE THE WORSE CASE - IF YOU GOT THE ENGINE FIRE IN ONE LANE HIGHWAY IN THE MOUNTAIN AREA, THERE IS NO SIGNAL FOR CELL PHONE TO CALL 911 TOO. IT IS ALSO DANGEROUS TO WALK OR EVEN STAY IN THAT TYPE OF HIGHWAY. OWNER OF CR-V HAVE NO PEACE OF MIND TO DRIVE IT AFTER OIL CHANGE. ESPECIALLY SOME ENGINE FIRE OCCURRED TWO MONTHS LATER AFTER OIL CHANGE BASED ON COMPLAINT CASE. HONDA SHOULD FIX THE PROBLEM. HONDA SHOULD NOT JUST LAY THE RESPONSIBILITY DOWN TO TECHNICIAN. WHY ONLY CR-V CAUGHT FIRE? NOT PILOT? NOT SUV FROM OTHER MAKERS? THE ENGINE FIRE CANNOT BE SIMPLY EXPLAINED BY THE SLOPPY JOB OF TECHNICIAN PERFORMED AS IT HAPPENED/HAPPENS AT DIFFERENT STATES IN US. NHTSA, PLEASE OPEN THE INVESTIGATION AGAIN AS NUMBER OF ENGINE FIRE ARE INCREASING ACROSS US. PLEASE GIVE CONSUMER SAFE SUV AS IT SHOULD BE.*AK
Engine and engine cooling, Aug 26, 2004, fire
I WAS ON MY WAY HOME FROM WORK, LESS THAN 2 MILES FROM HOME. I STOPPED AT A STOP LIGHT AND NOTICED SMOKE. I DIDNT' KNOW IT WAS MY CAR AT THE TIME. I DROVE A HALF A BLOCK AND MY CAR FILLED UP WITH SMOKE. I IMMEDIATLY PULLED OVER AND A PERSON BEHIND ME STOPPED AND TOLD ME SHE SAW FLAMES FROM MY CAR. I HAD IMMEDIALTLY TURNED MY CAR OFF AS SOON AS I PARKED IT, SO I DID NOT SEE THE FLAMES. AN ADDITIONAL MAN DROVE UP AND SAID HE HAD SEEN THE FIRE ALSO. OIL HAD POURED OUT FROM UNDER MY CAR. I HAD JUST HAD MY FIRST OIL CHANGE ON MONDAY AUG 23RD. I HAVE APPROXIMATLY 5500 MILES ON THE VEHICLE. IT IS A 2004 HONDA CRV. MY DEALERSHIP (CHEZIC SAYERS) HAD THE VEHICLE TOWED BY CAMPUS TOWING. THE TOW TRUCK DRIVER TOLD ME THAT THAT WAS THE THIRD CRV THAT HE HAD TOWED WITH FIRE DAMAGE IN THE LAST 3 MONTHS.(HIS NAME WAS PHIL) I THINK THERE SHOULD BE A RECALL IF THIS HAS HAPPENED THIS MANY TIMES. I ALSO LOOKED UP ON THE INTERNET AND IT SAID THAT THERE HAD BEEN 27 FIRES LINKED TO OIL CHANGES IN THIS VEHICLE. I FIND THAT APPALLING. I COULD HAVE BEEN SERIOUSLY HURT! AS OF RIGHT NOW, I AM NOT SURE OF THE CAUSE BECAUSE IT WAS AFTER 5PM BY THE TIME THE DEALERSHIP LOOKED AT THE CAR. THEY SAID THEY WOULD CALL ME TOMORROW. I AM ASSUMING SOMEONE WILL CALL ME TO FIND OUT WHAT THE EXACT PROBLEM WAS AND TO FIND OUT HOW IT WAS HANDLED.*AK
Engine and engine cooling, Equipment, Aug 23, 2004
ON AUG. 20TH I TOOK MY '04 CR-V TO THE HONDA DEALER WHERE I BOUGHT THE VEHICLE FOR ITS 5,000 MILE SERVICE, INCLUDING ITS FIRST OIL CHANGE. THE NEXT DAY, AFTER DRIVING IT FOR SEVERAL MILES AND STOPPING TO GET GAS, I NOTICED A BURNT ODOR. I POPPED THE HOOD AND NOTICED A SMALL AMOUNT OF SMOKE COMING UP FROM THE BACK OF THE ENGINE. I LOOKED UNDER THE VEHICLE AND NOTICED OIL DRIPPING FROM SEVERAL LOCATIONS. I RETURNED THE CR-V TO THE DEALER. THEY EXAMINED THE VEHICLE AND TOLD ME THAT THE PROBLEM WAS A "DOUBLE-GASKET" - THE GASKET FROM THE FACTORY-INSTALLED OIL FILTER HAD STUCK IN PLACE WHEN THE OIL FILTER WAS REMOVED, AND A NEW OIL FILTER AND GASKET WAS INSTALLED OVER THE OLD GASKET, RESULTING IN AN OIL LEAK. AMID MANY APOLOGIES, THE OLD GASKET WAS REMOVED AND THE OIL CHANGE WAS PROPERLY COMPLETED. HAD I BEEN LESS ATTENTIVE TO THE VEHICLE AFTER THE OIL CHANGE, AND HAD THE VEHICLE BEEN DRIVEN AT HIGHWAY SPEEDS, THERE WAS A VERY GOOD POSSIBILITY THAT A FIRE WOULD HAVE RESULTED. WHY DID NHTSA CLOSE THEIR INVESTIGATION OF THE CR-V FIRES? WHY DID HONDA LAY THE BLAME ON TECHNICIANS? AND WHY, AFTER ALL THE PUBLICITY THE FIRES RECEIVED AND AFTER HONDA PRESUMABLY INSTRUCTED THEIR TECHNICIANS TO BE ESPECIALLY CAREFUL WITH CR-V OIL CHANGES, ARE CR-V OWNERS STILL AT RISK OF A FIRE AFTER AN OIL CHANGE? WILL IT TAKE A DEATH BEFORE NHTSA AND/OR HONDA DOES SOMETHING THAT EFFECTIVELY ADDRESSES THIS PROBLEM?*AK
Engine and engine cooling, Aug 22, 2004
KNOWING THAT THERE IS A POTENTIAL HAZARD IN GETTING THE OIL CHANGED IN MY 2004 HONDA CR-V, I HAVE BEEN RESEARCHING A SOLUTION. IN THAT PROCESS, I HAVE BEEN TOLD BY SEVERAL AUTO SERVICE PLACES THAT THEY WILL NOT SERVICE MY CAR DUE TO THE LIABILITIES INVOLVED. THEY TOLD ME THAT OTHER VEHICLES DO NOT CATCH ON FIRE WHEN A GASKET IS LEFT ON OR SOME OIL LEAKS OUT, SO SOMETHING WAS CHANGED IN THE CR-V ENGINE THAT IS ALLOWING THE OIL TO NOW REACH THE MANIFOLD. I WILL NOT FEEL SAFE WHEN THE TIME COMES TO DEAL WITH THIS. HONDA MUST TAKE OWNERSHIP OF THIS PROBLEM. *JB
Engine and engine cooling, Aug 20, 2004
VEHICLE WAS STALLING AND SKIPPING AT TIMES ON LONG TRIPS ESPECIALLY WHEN THE WEATHER WAS HOT. *AK THE VEHICLE WAS TAKEN TO A LOCAL HONDA DEALER BUT THEY FOUND NO COMPUTER CODES TO SPECIFY THE PROBLEM. THEY THEN CLAIMED THAT THE GAS TANK HAD WATER IN IT AND CHARGED THE CONSUMER $560. WITHIN AN HOUR OF LEAVING THE DEALER THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TAKEN BACK TOT HE DEALER BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE STALLING. THE VEHICLE ON HAS 6000 MILES. *NM
Engine and engine cooling, Aug 18, 2004
HAVING SEEN THE NEWS REPORTS ON TELEVISION AND IN MY LOCAL NEWSPAPER ABOUT THE FIRES RESULTING AFTER THE FIRST OIL CHANGE ON 03-04 HONDA CR-VS I WAS MORE THAN APPREHENSIVE ABOUT MY FIRST OIL CHANGE. I CALLED MY DEALER TO MAKE AN APPOINTMENT AND MENTIONED THE FIRE PROBLEM. THE DEALER WAS UNAWARE OF ANY SUCH PROBLEM. NOW I'M EVEN MORE CONCERNED! HOW CAN THIS BE? ISN'T HONDA DOING ANYTHING ABOUT THIS POTENTIAL LIFE-THREATENING ISSUE?
Engine and engine cooling, Aug 16, 2004, fire
AFTER HAVING THE OIL CHANGED, THE VEHICLE CAUGHT FIRE. *JB