2004 Honda CR-V
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 501 owner complaints filed for this model year. This is the 11th highest complaint count among 26 CR-V model years with reports.
Of the 2004 reports, 34 involved a crash and 39 involved a fire. 31 people were injured.
What owners report most often
Recalls and investigations
Visibility, power window devices and controlsDec 10, 2020
Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.
Campaign 20V768000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical systemOct 5, 2012
Honda is recalling certain model year 2002-2006 CR-V passenger vehicles, manufactured from February 19, 2002, through July 28, 2006. The driver-side power window switch may fail or melt.
If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Campaign 12V486000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Air bags, frontalJun 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE WIRE HARNESS OF THE DRIVER'S FRONT AIR BAG WAS INCORRECTLY WIRED.
IN THE EVENT OF A CRASH, THE AIR BAG INFLATION RATE WOULD BE INCORRECT, WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER.
DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V255000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
142 reports, newest first. Show all
Engine and engine cooling, Aug 10, 2004
CONSUMER FILED COMPLAINT BECAUSE SHE WAS UPSET ABOUT GETTING AN OIL CHANGE. SHE WAS AFRAID TO DRIVE. DEALER WILL REPLACE THE VEHICLE AT CONSUMER'S EXPENSE. *AK
Engine and engine cooling, Aug 6, 2004, fire
WE PURCHASED THE 2004 HONDA CRV IN FEBRUARY '04. IT HAD 3500 MILES ON IT WHEN THE OIL WAS CHANGED AT HOLLER HONDA IN WINTER PARK, FLORIDA. THE FOLLOWING WEEK WE DROVE IT TO WILLIAMSBURG, VIRGINIA ON VACATION. WHILE THERE, WITH MY 81 YEAR OLD MOTHER-IN-LAW AND 2 SISTERS-IN-LAWS IN THE CAR, WE EXPERIENCED WHAT SO MANY OTHERS HAVE REPORTED. PASSING CARS HONKED THEIR HORNS AND SCREAMED AT US THAT OUR CAR WAS ON FIRE. THAT WAS ON JULY 29TH. WE ARE NOW BACK HOME IN ORLANDO AND THE CAR IS AT WILLIAMSBURG HONDA IN VIRGINIA. I AM NOW TERRIFIED TO DRIVE A HONDA CRV. I DON'T WANT THE CAR BACK. I WANT MY MONEY BACK SO THAT I CAN GO BUY A CAR THAT I'LL FEEL SAFE DRIVING. IT HAS BEEN 8 DAYS AND HOLLER HONDA WON'T TALK TO ME. THEY TOLD ME TO HAVE MY INSURANCE COMPANY DEAL WITH THEIR INSURANCE COMPANY. I GUESS I NEED TO ENGAGE MY LAWYER AND THE TV STATIONS.*AK
Engine and engine cooling, Aug 3, 2004, fire
2004, HONDA CR-V CAUGHT FIRE AFTER FIRST SERVICE. NO PRIOR WARNING. THIS HAPPENED TODAY. HONDA HADE CONSUMER'S VEHICLE, AND KEPT IT FOR NEXT DAY. SOMETIMES, NOT SURE WHAT OUTCOME WILL BE. SAW PROGRAM ON INTERNET MSNBC ABOUT THIS PROBLEM RELATING TO OIL FILTER FAILURE. *AK
Engine and engine cooling, Aug 3, 2004
OUR 2004 HONDA CR-V WAS TAKEN TO THE DEALER FOR ITS FIRST OIL CHANGE AFTER 6 MONTHS OF OWNERSHIP AND 2,038 MILES DRIVEN. AFTER DRIVING A FEW MILES TOWARD HOME THE OIL BEGAN DRAINING RAPIDLY FROM THE CAR AND SMOKE WAS BILLOWING FROM UNDERNEATH THE CAR. MY WIFE, FOLLOWING IN ANOTHER CAR, SIGNALED ME TO PULL OVER. I DID AND IMMEDIATELY SHUT THE ENGINE OFF. THE REMAINING OIL DRAINED OUT AND THE SMOKE AND HEAT SUBSIDED. WE BELIEVE A FIRE WOULD HAVE RESULTED IF I HAD DRIVEN MUCH FARTHER.*AK WHEN DROPPING OFF THE CAR, I MADE A SPECIAL POINT TO REMIND THE DEALER THIS MODEL HAD REPORTED FIRE PROBLEMS ASSOCIATED WITH OIL CHANGES. THE DEALER EXAMINED THE CAR AFTER THE INCIDENT AND ADMITTED THE FILTER HAD NOT BEEN PROPERLY INSTALLED. DESPITE THE REMINDER, ANY STEPS TAKEN BY HONDA TO REMEDY THE SITUATION, AND SERVICE BY A LARGE HONDA DEALER, THIS DANGEROUS SITUATION STILL RESULTED. WE BELIEVE BOTH HONDA AND NHTSA ARE REMISS IN NOT ORDERING A RECALL OF THIS VEHICLE FOR SOME MODIFICATION TO PREVENT SUCH OIL LEAKS FROM FALLING ONTO THE CATALYTIC CONVERTER OR OTHER PARTS HOT ENOUGH TO CAUSE COMBUSTION. WE DID NOT DRIVE THE CR-V AGAIN AND TRADED FOR A SAFER VEHICLE. THE DEALER INDICATED HE WOULD RESELL THE CR-V. WILL IT TAKE BURNING INJURIES OR DEATH BEFORE YOU TAKE ACTION?*AK
Engine and engine cooling, Jul 24, 2004, fire
THE OIL FILTER WAS CHANGED ON THE FIRST OIL CHANGE FOR A NEW VEHICLE WHEN THE FILRE WAS CHANGE ONE OF THE GASKETS STUCK TO THE ENGINE,THE DOUBLE BANDED GASKET BURST AND OIL WAS RELEASED ONTO THE EXHAUST, CAUSING A FIRE.*AK A NEW OIL FILTER WAS INSTALLED AFTER THE EXTRA GASKET WAS REMOVED.
Engine and engine cooling, Equipment, Jul 23, 2004
PURCHASED A 2004 HONDA CR-V IN JANUARY, 2004 AND WITH ITS FIRST OIL CHANGE ON MARCH 26, 2004, BECAUSE OF THE DOUBLE-GASKET (NOT REMOVED), IT INTERNALLY LEAKED ALL FLUIDS LEAVING NO OIL IN PAN AND CAUSING DIFFICULTY IN REMOVING THE FILTER.*AK SERVICE MGR., MARK KORALLUS AND A MECHANIC CAME TO WHERE CAR HAD STOPPED, JUST A COUPLE OF BLOCKS FROM DEALERSHIP, WITH A 5 GALLON TANK OF OIL. UPON INSPECTION OF VEHICLE, MR. KORALLUS, INFORMED ME THAT IT WAS CAUSED BY THE DOUBLE GASKET. THEY THEN PROCEEDED TO CLEAN THE MESS UP WITH 6 CANS OF BRAKE FLUID. HOW SAFE CAN THIS BE? THERE'S NO GUARANTEE THAT THIS NEGLIGENCE ON HONDA'S PART WON'T CAUSE SERIOUS DAMAGES TO THE CAR IN THE FUTURE. WORSE YET, INJURIES. MY CAR IMMEDIATELY LOST ITS "NEW CAR" AFFECT AND I TRULY BELIEVE THAT IT'S NOT OPERATING AT ITS OPTIMAL PERFORMANCE AS HONDA SO HIGHLY PROMOTES. I HAVE LEFT SERVERAL PHONE MESSAGES FOR MR. KORALLUS, BUT TO DATE, HE HAS CHOSEN TO IGNORE THEM.
Engine and engine cooling, Jul 20, 2004
WHILE THE VEHICLE WAS PARKED, THE CONSUMER NOTICED THAT OIL WAS LEAKING FROM THE VEHICLE. PLEASE PROVIDE MORE INFORMATION. *JB SEE ODI 10081292, SAME VIN. *DSY
Engine and engine cooling, Jul 18, 2004
OIL CHANGE TO 2004 HONDA CRV RESULTED IN THE PREDECESSOR OF A FIRE. AS SOON AS I STARTED THE CAR, A CUSTOMER CAME RUNNING OUT POUNDING ON MY WINDOW. THERE WAS OIL SPEWING OUT THE BOTTOM OF THE CAR. I HAD JUST READ THE WASHINGTON POST ARTICLE REGARDING RECENT FIRES TO CRV'S AFTER OIL CHANGES. I SHOWING THE ARTICLE TO THE TECHNICIAN AND HE ASSURED ME EVEERYTHING WOULD BE FINE. TO NO AVAIL. THIS IS MORE THAN JUST SHODDY MECHANICS WORK. TOO MANY OF THESE VEHICLES ARE HAVING THIS PROBLEM. INCLUDING ME! SEE ODI 10083308, SAME VIN. *DSY
Engine and engine cooling, Jul 13, 2004, fire
A THOUSAND MILES AFTER THE FIRST OIL CHANGE VEHICLE CAUGHT ON FIRE WHILE DRIVING AT 60 MPH. THE FIRE WAS DUE TO POORLY INSTALLED OIL FILTERS. DEALER WAS REPLACING THE VEHICLE WITHOUT RESISTANC. *AK
Engine and engine cooling, Jul 12, 2004
I CAN NOT BELIEVE THAT HONDA WILL NOT RECALL THERE 2003-2004 CRV TO PREVENT A FIRE OR LOSS OF LIFE HAPPENING TO SOMEONE. NOR CAN I BELIEVE THAT YOUR ORGANIZATION WILL ALLOW THIS PRACTICE TO GO ON. I HAVE RECENTLY PURCHASED MY CAR, HOPING FOR A PIECE OF MIND, YET I AM CONSTANTLY WORRIED THAT I OR MY 2 YEAR OLD SON WILL NOT BE ABLE TO GET OUT IN TIME. THAT IS A PRETTY HIGH PRICE TO PAY. *LA
Engine and engine cooling, Jul 10, 2004
HAVING JUST HAD THE FIRST OIL CHANGE PERFORMED ON MY 2004 HONDA CR-V, I WAS ONLY A FEW BLOCKS AWAY FROM THE DEALERSHIP WHICH PERFORMED THE OIL CHANGE (HANOVER HONDA IN HANOVER, PA) WHEN SMOKE STARTED POURING OUT FROM UNDER THE HOOD AND THROUGH THE AIR CONDITIONING VENTS. I MANAGED TO GET THE VEHICLE OFF THE STREET AND THE IGNITION SWITCHED OFF WITHIN SECONDS OF THE LOW OIL WARNING LIGHT COMING ON. I WAS TOLD BY THE ASSISTANT SERVICE MANAGER THAT IT APPEARED THE OIL FILTER WAS DEFECTIVE. AFTER HEARING REPORTS IN THE NEWS (ON JULY 9, 2004) OF OTHER CR-V OWNER WHO EXPERIENCED FIRES IN THEIR VEHICLES THAT SEEMED TO ORIGINATE WITH THE OIL FILTER, I WANTED TO FILE THIS REPORT WITH NHTSA.*AK
Engine and engine cooling, Jul 9, 2004, fire
(1) VEHICLE (2004 HONDA CR-V, VIN#SHSRD68474U20079) WAS BROUGHT INTO BRAHMAN HONDA (LOCAL DEALERSHIP IN MIAMI) FOR ITS FIRST OIL CHANGE ON APRIL 12TH, 2004. CONTINUED NORMAL USAGE OF VEHICLE UNTIL ENGINE CAUGHT ON FIRE ON JUNE 16TH, 2004 AT 8PM.*AK (2) VEHICLE WAS BEING DRIVEN IN NORMAL TRAFFIC CONDITIONS ALONG MAJOR STREET. AS THE VEHICLE WE BEING DRIVEN, IT BEGAN EMITTING LARGE AMOUNTS OF SMOKE FROM ENGINE COMPARTMENT. DRIVER WAS ABLE TO DISENGAGE THE VEHICLE AT A MAJOR INTERSECTION. FIRE DEPARTMENT CAME TO EXTINGUISH THE FIRE AND MOVE THE DISABLED VEHICLE OFF THE ROAD. EVIDENCE OF SIGNIFICANT OIL LEAK CAN BE FOUND. EVIDENCE OF OIL LEAKAGE CAN BE FOUND INSIDE AND UNDERNEATH THE VEHICLE. (3) VEHICLE HAS BEEN BROUGHT INTO BRAHMAN HONDA. PENDING INSPECTION BY INSURANCE COMPANY AND HONDA MECHANICS.
Engine and engine cooling, Jul 9, 2004, fire
MY 2004 HONDA CRV IGNITED AND BURST INTO FLAMES. THIS OCCURRED THE SAME DAY AS THE FIRST OIL CHANGE. MILEAGE WAS 5,400.*AK
Engine and engine cooling, Jun 16, 2004
ON MAY 29, 2004, I PURCHASED A HONDA CR-V, 2004, VEHICLE FROM CASEY HONDA IN NEWPORT NEWS. IT IS A FOUR-WHEEL DRIVE VEHICLE WITH AUTOMATIC TRANSMISSION. I HAD THE VEHICLE FOR ONLY TWO WEEKS AND I ONLY DROVE IT 109 MILES. THE ODOMETER RIGHT NOW SHOWS 117 MILES. ON JUNE 13, I WAS DRIVING THE VEHICLE IN NEWPORT NEWS, VA WHEN SUDDENLY THE ENGINE STOPPED IN THE MIDDLE OF THE ROAD, IN FRONT OF THE STOP TRAFFIC LIGHT. THERE WAS A BURNING SMELL COMING OUT OF THE HOOD AND THE CHECK ENGINE LIGHT CAME ON. WHEN I TURN ON THE ENGINE THE TACHOMETER SHOW 1000 RPM, THEN 3000 RPM AND THEN BACK AGAIN TO 2000 RPM. THUS THE TACHOMETER SHOWS AN UNSTABLE RUNNING ENGINE WHEN THE TRANSMISSION IS ON THE NEUTRAL OR PARKING POSITION. I WAS ABLE TO START THE ENGINE AFTER A FEW MINUTES AND GET HOME WHICH WAS FORTUNATELY ONLY A MILE AWAY. ON JUNE 14, 2004 I CONTACTED THE CASEY HONDA DEALERSHIP AND THEY SENT THEIR REPRESENTATIVE TO TOW AWAY THE VEHICLE. THE ODOMETER SHOWED 117 MILES. THE SAME DAY THE DEALERSHIP SERVICEMAN, MR. KEVIN, CALLED ME AND TOLD THAT THE VEHICLE IS NOT DRIVABLE AND THAT THEY HAVE TO KEEP THE VEHICLE FOR ABOUT A WEEK UNTIL THE PARTS WILL ARRIVE AND THEY WILL TRY TO FIX IT. HE TOLD ME THAT THE CAUSES OF THE PROBLEM ARE SOME DEFECTIVE PARTS THAT THEY NEED TO REPLACE.
Engine and engine cooling, May 16, 2004, fire
TOOK NEW 2004 HONDA CR-V INTO DEALER (BOB BARBOUR HONDA OF GREENVILLE, NC) FOR FIRST OIL CHANGE ON SATURDAY, MAY 15 2002. ON SUNDAY, WHILE DRIVING ACROSS TOWN TO CHURCH WITH MY WIFE AND TWO YOUNG CHILDREN, I NOTICED A LARGE AMOUNT OF SMOKE. I PULLED OUT OF TRAFFIC AND A MAN AT A NEARBY BUSINESS CAME RUNNING OUT YELLING THAT MY CAR WAS ON FIRE. WE EXITED THE VEHICLE, UNBUCKLED THE CHILDREN FROM THE SAFTEY SEATS AND GOT AWAY FROM THE CAR. THE FIRE DEPT WAS CALLED TO EXTENGUISH THE FIRE. POLICE OFFICER ALSO ARRIVED ON THE SCENE. AS IT IS A SUNDAY, I HAVE NOT BEEN IN CONTACT WITH THE DEALER YET TO DETERMINE HOW THEY INTEND TO CORRECT THE SITUATION. THIS IS A VERY DANGEROUS SITUATION. *AK
Engine and engine cooling, May 14, 2004
WHILE DRIVING AT 45 MPH VEHICLE STALLED. THIS CAUSED A LOSS OF STEERING AND BRAKES. VEHICLE WAS TAKEN TO THE DEALERSHIP, AND MECHANIC DETERMINED TO REPLACE THE OIL PUMP. *AK
Engine and engine cooling, Mar 17, 2004
WHEN DRIVING VEHICLE STALLED. CONSUMER CONTACTED THE DEALERSHIP ON TWO SEPARATE OCCASIONS, BUT THE PROBLEM STILL OCCURS. *AK DEALER REFUSED TO TELL CONSUMER THE SPECIFIC DEFECT ON VEHICLE. *LA