2004 Honda CR-V
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 501 owner complaints filed for this model year. This is the 11th highest complaint count among 26 CR-V model years with reports.
Of the 2004 reports, 34 involved a crash and 39 involved a fire. 31 people were injured.
What owners report most often
Recalls and investigations
Visibility, power window devices and controlsDec 10, 2020
Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.
Campaign 20V768000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical systemOct 5, 2012
Honda is recalling certain model year 2002-2006 CR-V passenger vehicles, manufactured from February 19, 2002, through July 28, 2006. The driver-side power window switch may fail or melt.
If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Campaign 12V486000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Air bags, frontalJun 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE WIRE HARNESS OF THE DRIVER'S FRONT AIR BAG WAS INCORRECTLY WIRED.
IN THE EVENT OF A CRASH, THE AIR BAG INFLATION RATE WOULD BE INCORRECT, WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER.
DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V255000 on NHTSA.gov
Representative owner complaints: equipment
37 reports, newest first. Show all
Equipment, Jul 21, 2008
IN SHORT, THE AIR CONDITIONING COMPRESSOR ON MY 2004 HONDA CR-V BLEW APART AT 70 MPH AND 58,000 MILES SENDING METAL PIECES FLYING AND BOUNCE BACK FROM THE PAVEMENT HITTING ALL ALONG THE ENTIRE LENGTH OF THE UNDERSIDE OF MY CR-V. TO ADD TO MY FRUSTRATION, THE CR-V WAS GIVEN A 60,000 MILE SERVICE IN THE AMOUNT OF $955.76 AT 56,050 MILES TO GUARD AGAINST SOMETHING LIKE THIS HAPPENING. AT THE 60, 000 MILE SERVICE ALONG WITH ALL THE REGULAR SERVICE, THE COMPLETE COOLING SYSTEM WAS CLEANED AND FLUSHED WITH STATE OF THE ART EQUIPMENT REMOVING OLD CONTAMINATED COOLANT, REPLACING WITH NEW COOLANT, ADDING A WATER PUMP, LUBRICANT, CORROSION CONTROL AND A SYSTEM SEALER . AT 58,000 MILES THE AIR COMPRESSOR BLOWING UP, I WAS 900 MILES FROM HOME TRANSPORTING TWO ELDERLY RELATIVES IN 110 DEGREE HEAT IN JULY IN OKLAHOMA. BY THE TIME WE REACHED THE NEXT AVAILABLE CITY, WE WERE ALL WIND-BURNED FROM THE INTENSE HEAT DESPITE THE FACT THAT WE WERE DRIVING WITH THE WINDOWS PARTIALLY DOWN AND AT A MUCH SLOWER SPEED. IN THE END AND SINCE THE FLYING PARTS OF THE COMPRESSOR HAD GONE EVERYWHERE, I PARTED WITH $1,805.20 AT 58,154 MILES FOR THE REPLACEMENT OF THE AIR COMPRESSOR, CLUTCH, COIL, CONDENSER AND, OF COURSE, THE COST FOR EVACUATION AND RECHARGING OF THE A/C SYSTEM AGAIN. THIS DOES SEEM TO BE A PROBLEM FOR HONDA SINCE WHOEVER IS SUPPLYING COMPRESSORS FOR THEIR AIR CONDITIONING SYSTEM IS NOT MEETING SAFETY STANDARDS. IT IS APPARENT FROM MY EXPERIENCE, THE COMPRESSOR BEARING(S) FROZEN CAUSING THE COMPRESSOR TO JAM AND THE HOUSING TO OVERHEAT AND BLOW APART. THESE FLYING PARTS CAN GO ANYWHERE CAUSING MORE PROPERTY DAMAGE AND ADDITIONAL COST BEYOND JUST REPLACING THE COMPRESSOR ($542.78 PLUS LABOR); AND WHEN THESE COMPRESSOR PARTS ARE SPREAD ACROSS HEAVILY TRAVELED HIGHWAYS, THEY COULD CAUSE A TIRE BLOW-OUTS CONTRIBUTING TO A SERIOUS ACCIDENT. *TR
Equipment, Jul 11, 2008
THE A/C WENT KAPUT ON MY 2004 HONDA CRV. HENDRICK HONDA OF CHARLESTON TOLD ME THE ENTIRE SYSTEM WAS CONTAMINATED AND NEEDED TO BE REPLACED IN THE BALLPARK OF $3000. MY CAR HAS 40,000 MILES ON IT AND I HAVE LEARNED OF A LITANY OF THE SAME PROBLEM WITH OTHER 2001-2004 HONDA CRVS. I'VE ALSO LEARNED THAT THE CRV AIR CONDITIONING SYSTEM HAS BEEN REDESIGNED FOR MODELS AFTER '04. I CONTACTED AMERICAN HONDA AND RECEIVED A CASE NUMBER WHICH I SHARED WITH MY SERVICE REPRESENTATIVE. HE SAID "I WISH YOU HADN'T DONE THAT BECAUSE I COULD HAVE GOT THINGS GOING FASTER." THIS IS NEITHER HERE NOR THERE, BUT I DID GET THE SENSE I DID THE CORRECT MOVE. HENDRICK HONDA OF CHARLESTON SAYS THEY CAN FIX IT NO PROBLEM, BUT I DON'T WANT TO BE ON THE HOOK FOR A MAJOR REPAIR ON A CAR THAT ISN'T THAT OLD WITH FEW MILES. I'M NOT LOOKING TO CAUSE A STINK... I JUST WANT THE CAR FIXED. OTHER THAN THIS, IT'S A BANG-UP VEHICLE. THANK YOU FOR YOUR TIME. *TR
Equipment, Jul 10, 2008
TL*THE CONTACT OWNS A 2004 HONDA CRV. THE CONTACT HEARD A LOUD NOISE UNDERNEATH THE HOOD. HE DROVE THE VEHICLE TO THE NEAREST DEALER AND THEY STATED THAT THE COMPRESSOR FAILED AND NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 51,310 AND FAILURE MILEAGE WAS 51,100. UPDATED 07/29/08 *BF UPDATED 08/05/08. *JB
Equipment, Jul 3, 2008
TL*THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE AIR CONDITIONING SYSTEM. THE DEALER STATED THAT THE AIR COMPRESSOR CAUSED THE CLUTCH ASSEMBLY TO FAIL, WHICH CONTAMINATED THE ENTIRE AIR CONDITIONING SYSTEM. THE MANUFACTURER STATED THAT THEY WOULD ASSUME LIABILITY FOR 75% OF THE $3,000 REPAIR COST. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 51,000. UPDATED 07/29/08 *BF UPDATED 08/05/08. *JB
Equipment, May 12, 2008
COMPLETE AIR CONDITIONING FAILURE ON AN '04 CRV, AFTER 8 MONTHS OF OWNERSHIP. ONLY OCCURRED ONCE TO THIS POINT. I CONTACTED HONDA. THEY TOLD ME IT WASN'T UNDER WARRANTY ANY MORE. REPAIR WAS $1,700.00 HONDA FINALLY COVERED THE PARTS UNDER (GOOD FAITH AGREEMENT) AFTER I HOUNDED THEM. *TR
Equipment, Oct 15, 2007
I WAS DRIVING ALONG AND HEARD A POP AND THE AIR CONDITIONING STARTED MAKING A REVVING NOISE AND THE TEMPERATURE OF THE AIR TURNED TO WARM. I TURNED THE AIR CONDITIONER OFF AND HAD TO DRIVE FOR THE NEXT 7 HOURS WITHOUT AIR CONDITIONING. UNFORTUNATELY, I DON'T REMEMBER EXACTLY WHAT WAS WRONG BUT IT WAS LUCKILY STILL COVERED UNDER WARRANTY. HOWEVER, IT WAS TOLD TO ME THAT THIS WASN'T A NORMAL THING TO HAPPEN. *TR
Equipment, Sep 25, 2007
TL*THE CONTACT OWNS A 2004 HONDA CR-V. WHILE DRIVING 40 MPH, THE CONTACT HEARD A POPPING NOISE COMING FROM THE ENGINE AND THEN THE AIR CONDITIONER SHUT OFF WITHOUT WARNING. THE MECHANIC NOTICED THAT THE COMPRESSOR WAS LEAKING OIL AND STATED THAT THERE WAS A HOLE ON THE A/C COMPRESSOR, WHICH WAS CAUSED BY METAL PIECES FROM THE AIR COMPRESSOR HOUSING WALL. AS OF SEPTEMBER 25, 2007, THE DEALER HAD NOT INSPECTED OR REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 43,000. UPDATED 01-14-08. *KB UPDATED 12/12/07. *JB
Equipment, Aug 8, 2007
I DID NOT RECEIVE A RECALL FOR "AIR BAGS: FRONTAL" ISSUED IN JUNE 2004. ALSO, THE AC COMPRESSOR WENT OUT ON MY 2004 HONDA CR-V. I WAS TOLD BY THE DEALERSHIP I BOUGHT THE CAR FROM THAT THEY HAD BEEN HAVING A LOT OF TROUBLE REPORTED ON THE AC COMPRESSORS. THEY CHARGED ME $395 PLUS TAX TO REPLACE MINE. I FEEL IT SHOULD HAVE BEEN REPLACED FREE SINCE THE CAR WAS ONLY 3 YEARS OLD. *JB
Equipment, Sep 29, 2006
I WAS DRIVING MY 2004 HONDA CR-V WITH THE AIR CONDITIONER ON, AND I HEARD A POP AND THEN A RATTLE. THEN, MY AIR CONDITIONER STOPPED BLOWING COLD AIR. AS I TESTED THE AIR CONDITIONER, I COULD TELL THAT THE AIR CONDITIONER WAS NOT KICKING IN. I SCHEDULED AN APPOINTMENT WITH HONDA SERVICE, AND THEY TOLD ME THAT THE COMPRESSOR SHAFT WAS BROKEN, AND THAT THE AIR COMPRESSOR, CLUTCH, AND COIL NEEDED TO BE REPLACED. THIS REPAIR WAS VERY COSTLY ($1300) AND IT WAS NOT COVERED UNDER WARRANTY. I WAS VERY DISAPPOINTED THAT MY AIR CONDITIONER WOULD FAIL AFTER ONLY 2 YEARS OF USE. HONDA SERVICE TOLD ME THAT IT LOOKED LIKE NORMAL WEAR AND TEAR. MY COMPLAINT LIES IN THE POSSIBILITY THAT THIS PART WAS DEFECTIVE. IF NOT, THEN THIS INCIDENT COULD HAPPEN AGAIN IN ANOTHER 2 YEARS. *JB
Engine and engine cooling, Equipment, Aug 23, 2004
ON AUG. 20TH I TOOK MY '04 CR-V TO THE HONDA DEALER WHERE I BOUGHT THE VEHICLE FOR ITS 5,000 MILE SERVICE, INCLUDING ITS FIRST OIL CHANGE. THE NEXT DAY, AFTER DRIVING IT FOR SEVERAL MILES AND STOPPING TO GET GAS, I NOTICED A BURNT ODOR. I POPPED THE HOOD AND NOTICED A SMALL AMOUNT OF SMOKE COMING UP FROM THE BACK OF THE ENGINE. I LOOKED UNDER THE VEHICLE AND NOTICED OIL DRIPPING FROM SEVERAL LOCATIONS. I RETURNED THE CR-V TO THE DEALER. THEY EXAMINED THE VEHICLE AND TOLD ME THAT THE PROBLEM WAS A "DOUBLE-GASKET" - THE GASKET FROM THE FACTORY-INSTALLED OIL FILTER HAD STUCK IN PLACE WHEN THE OIL FILTER WAS REMOVED, AND A NEW OIL FILTER AND GASKET WAS INSTALLED OVER THE OLD GASKET, RESULTING IN AN OIL LEAK. AMID MANY APOLOGIES, THE OLD GASKET WAS REMOVED AND THE OIL CHANGE WAS PROPERLY COMPLETED. HAD I BEEN LESS ATTENTIVE TO THE VEHICLE AFTER THE OIL CHANGE, AND HAD THE VEHICLE BEEN DRIVEN AT HIGHWAY SPEEDS, THERE WAS A VERY GOOD POSSIBILITY THAT A FIRE WOULD HAVE RESULTED. WHY DID NHTSA CLOSE THEIR INVESTIGATION OF THE CR-V FIRES? WHY DID HONDA LAY THE BLAME ON TECHNICIANS? AND WHY, AFTER ALL THE PUBLICITY THE FIRES RECEIVED AND AFTER HONDA PRESUMABLY INSTRUCTED THEIR TECHNICIANS TO BE ESPECIALLY CAREFUL WITH CR-V OIL CHANGES, ARE CR-V OWNERS STILL AT RISK OF A FIRE AFTER AN OIL CHANGE? WILL IT TAKE A DEATH BEFORE NHTSA AND/OR HONDA DOES SOMETHING THAT EFFECTIVELY ADDRESSES THIS PROBLEM?*AK
Engine and engine cooling, Equipment, Jul 23, 2004
PURCHASED A 2004 HONDA CR-V IN JANUARY, 2004 AND WITH ITS FIRST OIL CHANGE ON MARCH 26, 2004, BECAUSE OF THE DOUBLE-GASKET (NOT REMOVED), IT INTERNALLY LEAKED ALL FLUIDS LEAVING NO OIL IN PAN AND CAUSING DIFFICULTY IN REMOVING THE FILTER.*AK SERVICE MGR., MARK KORALLUS AND A MECHANIC CAME TO WHERE CAR HAD STOPPED, JUST A COUPLE OF BLOCKS FROM DEALERSHIP, WITH A 5 GALLON TANK OF OIL. UPON INSPECTION OF VEHICLE, MR. KORALLUS, INFORMED ME THAT IT WAS CAUSED BY THE DOUBLE GASKET. THEY THEN PROCEEDED TO CLEAN THE MESS UP WITH 6 CANS OF BRAKE FLUID. HOW SAFE CAN THIS BE? THERE'S NO GUARANTEE THAT THIS NEGLIGENCE ON HONDA'S PART WON'T CAUSE SERIOUS DAMAGES TO THE CAR IN THE FUTURE. WORSE YET, INJURIES. MY CAR IMMEDIATELY LOST ITS "NEW CAR" AFFECT AND I TRULY BELIEVE THAT IT'S NOT OPERATING AT ITS OPTIMAL PERFORMANCE AS HONDA SO HIGHLY PROMOTES. I HAVE LEFT SERVERAL PHONE MESSAGES FOR MR. KORALLUS, BUT TO DATE, HE HAS CHOSEN TO IGNORE THEM.
Seat belts, Equipment adaptive/mobility, Jul 19, 2004
I OWN A 2004 HONDA CR-V AND I AM IN NEED OF A SEAT BELT EXTENDER FOR A PASSENGER WITH A DISABILITY. I'VE BEEN INFORMED BY MY LOCAL DEALERSHIP THAT HONDA DOES NOT MAKE AN EXTENDER FOR THE CR-V AS "IT'S AGAINST THE LAW". MY PASSENGER CANNOT SECURE THE SEAT BELT WITHOUT AN EXTENDER AND THIS THEREFORE COULD BE/IS A MAJOR LIFE OR DEATH SAFETY ISSUE. OTHER MANUFACTURERS PROVIDE THEM (CHRYSLER, FORD, GM). IS HONDA CORRECT OR IN VIOLATION OF ANY FEDERAL REQUIREMENT TO PROVIDE ONE FREE OF COST AS OTHER VEHICLE MANUFACTURERS DO? THANK YOU.