2004 Honda CR-V
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 501 owner complaints filed for this model year. This is the 11th highest complaint count among 26 CR-V model years with reports.
Of the 2004 reports, 34 involved a crash and 39 involved a fire. 31 people were injured.
What owners report most often
Recalls and investigations
Visibility, power window devices and controlsDec 10, 2020
Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.
Campaign 20V768000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical systemOct 5, 2012
Honda is recalling certain model year 2002-2006 CR-V passenger vehicles, manufactured from February 19, 2002, through July 28, 2006. The driver-side power window switch may fail or melt.
If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Campaign 12V486000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Air bags, frontalJun 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE WIRE HARNESS OF THE DRIVER'S FRONT AIR BAG WAS INCORRECTLY WIRED.
IN THE EVENT OF A CRASH, THE AIR BAG INFLATION RATE WOULD BE INCORRECT, WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER.
DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V255000 on NHTSA.gov
Representative owner complaints
501 reports, newest first.
Electrical system, Exterior lighting, Sep 18, 2011
THE LOW-BEAM HEADLIGHT SWITCH FAILS REPEATEDLY. WHEN I REPLACED IT, I NOTICED WHAT APPEARS TO BE HEAT DAMAGE ON THE WIRING HARNESS CONNECTOR. I HAVE REPLACED THE COMBINATION LOW-BEAM/HIGH-BEAM/TURN SIGNAL UNIT THREE TIMES IN THE LAST 7 MONTHS. *TT UPDATED 01/17/12 *BF
Latches/locks/linkages, Sep 8, 2011
THE DOOR LOCKING SYSTEM DOES NOT WORK. FROM THE DRIVER OR PASSENGER SIDE DOOR-LOCK OPEN OR LOCK ANY DOORS IN THE CAR. THE REMOTE DOOR KEYS DO NOT WORK AT ALL. THE DOOR LOCKING MECHANISM SEEMS TO BE COMPLETELY BROKEN. THIS IS THE 2ND HONDA CR-V WHICH I HAVE SEEN THIS FROM. THIS BECOMES A SAFETY HAZARD IF THE DOOR MECHANISM IS NOT WORKING CORRECTLY. *TR
Engine and engine cooling, Sep 1, 2011
THE AIR CONDITIONER AND ALL COMPONENTS STOPPED WORKING SUDDENLY - I HAVE AROUND 110,000 MILES ON THE CRV. THE DEALER SAYS THE WHOLE SYSTEM NEEDS TO BE REPLACED DUE TO METAL AND CONTAMINATION IN THE LINES, COST IS AROUND $2200.00. I SEE THIS IS A COMMON PROBLEM WITH CRV'S. WHY IS THERE NO RECALL? I THINK WE SHOULD GET IT REPLACED FOR FREE. *TR
Power train, Equipment, Aug 26, 2011
TL* THE CONTACT OWNS A 2004 HONDA CRV LX. THE CONTACT NOTICED OIL LEAKAGE COMING FROM THE TRANSMISSION AND ENGINE AREA WHENEVER AN OIL CHANGE WAS PERFORMED BY THE DEALER. RECENTLY, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY REPLACED THE FRONT PASSENGER'S SIDE AXLE SEAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 10/03/11 *BF UPDATED EVOQ 10/27/11 UPDATED EVOQ 11/29/11 THE CONSUMER RECEIVED A CLASS ACTION NOTICE IN THE MAIL REGARDING FAULTY AIR COMPRESSORS ON CERTAIN HONDA MODELS. UPDATED EVOQ 12/20/11 UPDATED 3/29/12 *CN
Air bags, Aug 24, 2011
TL* THE CONTACT OWNS A 2004 HONDA CRV. THE CONTACT STATED THAT THE SRS WARNING INDICATOR WAS ILLUMINATED WHEN THE VEHICLE WAS STARTED AND REMAINED ILLUMINATED UNTIL THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE AIR BAG CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Electrical system, Exterior lighting, Jul 30, 2011
2004 HONDA CR-V. BOTH HEADLIGHT LOW BEAMS STOPPED FUNCTIONING AT THE SAME TIME. HIGH BEAMS STILL WORK ON BOTH HEADLIGHTS. REPLACING HEADLIGHT LAMPS AND FUSES DID NOT FIX THE PROBLEM (BOTH LOW BEAMS STILL NOT FUNCTIONING). I WILL BE GOING TO A MECHANIC THIS COMING WEEK TO GET REPAIRS. I SUSPECT IT IS A MALFUNCTIONING ELECTRICAL SWITCH. *TR
Equipment, Jul 19, 2011
2004 HONDA CR-V A/C COMPRESSOR FAILED @ 80,000 MILES, DEALER AND HONDA ARE AWARE OF THE MANY COMPLAINTS AND FAILURES, BUT WILL NOT STAND BEHIND THE KNOWN PROBLEM. THE DEALER WANTS $2400 AND SAID THAT THE A/C PROBLEM WILL REOCCUR AGAIN. *KB
Seat belts, Jun 21, 2011
I OWN A 2004 HONDA CRV AND HAVE HAD PROBLEMS WITH THE SEAT BELTS FOR OVER 20,000 MILES. BOTH FRONT SEAT BELTS LOCK WHEN THEY SHOULD NOT AND WILL NOT RETRACT UNTIL THEY HAVE BEEN UNFASTENED AND PULLED ALL THE WAY OUT AND RE-INSERTED INTO THE BUCKLE. AT WHICH POINT IT HAPPENS AGAIN, AND AGAIN. I HAVE BROUGHT THE CAR TO THE DEALERSHIP AT LEAST 4 TIMES WITH THE SAME COMPLAINT AND ALL THEY DO IS LUBRICATE THE BELTS AND SAY THEY "CANNOT RE-PRODUCE THE PROBLEM." I ALSO CALLED AMERICAN HONDA COMPANY TO FILE A COMPLAINT, AND THEY WILL NOT DO ANYTHING IF THE DEALERSHIP CAN'T RE-PRODUCE THE PROBLEM. WHICH IS BULL, AS I BROUGHT THE SERVICE WRITER OUT AND SHOWED HIM EXACTLY WHAT HAPPENS. NOW THE SRS LIGHT IS ON THE DASH INDICATING THERE IS A PROBLEM WITH EITHER THE SEAT BELT TENSIONERS AND/OR AIR BAGS. I AM HOPING WHEN I BRING IT IN AGAIN THIS WEEK THEY WILL ACTUALLY REPLACE THE SEAT BELTS. NOT ONLY IS THERE SUPPOSED TO BE A LIFETIME WARRANTY ON THE SEAT BELTS, BUT IT IS A VERY OBVIOUS SAFETY ISSUE THAT NEITHER AMERICAN HONDA OR THE DEALERSHIP IS WILLING TO ADDRESS UNLESS THERE IS NOT A PROVEN PROBLEM WITH THE TENSIONERS, THE DEALER GETS STUCK PAYING THE LABOR TO FIX THE PROBLEM. HOW MANY PEOPLE HAVE TO GET HURT BEFORE THE SRS LIGHT IS LIT, INDICATING SEAT BELT TENSIONER FAILURE, BEFORE THE PROBLEM IS ADDRESSED? (IT TOOK OVER 20K MILES BEFORE MY SRS LIGHT CAME ON TO INDICATE THE PROBLEM I KNEW EXISTED). *TR
Exterior lighting, Jun 21, 2011
I HAVE REPLACED THE HEADLIGHT BULBS FOUR TIMES IN THE LAST YEAR AND A HALF IN MY 2004 HONDA CRV. THE FIRST THREE TIMES I REPLACED THEM MYSELF. THE FOURTH TIME I TOOK MY 2004 HONDA CRV TO THE DEALERSHIP TO HAVE THE ELECTRICAL SYSTEM CHECKED TO ENSURE THERE WAS NOT A SHORT. THE DEALERSHIP PROCLAIMED EVERYTHING WAS FINE AND REPLACED THE HEADLIGHT BULBS. SO FAR THEY HAVE LASTED SIX MONTHS. I WILL BE SURPRISED IF THEY LAST ANOTHER MONTH. *TR
Other or unspecified, Jun 15, 2011
AC COMPRESSOR HAS FAILED. VEHICLE MODEL AND MANUFACTURER HAVE A LONG HISTORY WITH THIS PARTICULAR ISSUE. THERE IS NO RECALL IN PROCESS. MANUFACTURING DEFECT CAUSES EXPENSIVE REPAIRS FOR REPLACING ENTIRE AC SYSTEM AT COST OF $4000, AND EACH TIME AC FAILS, IT REQUIRES A RECHARGE WITH R TYPE FREON - WHICH MEANS THE R FREON HAS ESCAPED INTO THE ATMOSPHERE. THERE IS LAWYER INVESTIGATING CLASS ACTION - [XXX].. [XXX]. THERE ARE MANY HONDA CRV FORUMS DISCUSSING THIS PARTICULAR ISSUE. HONDA NEGATES TO ACCEPT RESPONSIBILITY AND REPAIR COSTS. *TR
Suspension, Service brakes, Hydraulic, Jun 14, 2011
ON 5/24/2011, AS I WAS DRIVING ON A CITY STREET, MY 2004 HONDA MODEL CR-V EX-L, WITH A LOUD NOISE CAME TO AN ABRUPT STOP. I LATER LEARNED THAT THE LOWER CONTROL ARM OF THE RIGHT PASSENGER SIDE HAD BROKEN OFF AND CAUSED THE FRONT RIGHT AXLE TO SNAP OFF AND THE TIRE BECAME DETACHED FROM THE BODY OF THE CAR. THE INSURANCE COMPANY GEICO, HAD THE ADJUSTER LOOKING AT THE CAR, ON 5/25/2011 AND HE DETERMINED THERE HAD BEEN NO COLLISION, NO UNRELATED DAMAGE TO CAUSE THIS SERIOUS PROBLEM. THE CR-V WAS TOWED TO THE SAME DEALERSHIP WHERE I HAVE HAD THE CAR SERVICED , I HAVE ALL MY RECORDS. IN 2010, I WENT TO FIRESTONE TO HAVE AN OIL CHANGE, ALL OTHER SERVICES WERE DONE AT HONDA. THE HONDA INSPECTOR LOOKED AT THE CAR AND DETERMINED THERE WAS NO DEFECT, THE CAR WAS OLD AND THIS WAS THE RESULT FOR SUCH DAMAGE TO THE CAR. I REPORTED MY COMPLAINT TO HONDA, COMPLAINT # [XXX]. NOW I HAVE TO PAY A GOOD DEAL OF THE REPAIRS MYSELF, SINCE MY EXTENDED WARRANTY HAD EXPIRED. MY INSURANCE COMPANY WILL COVER THE AXLE AND THE LABOR COSTS. EVERY HONDA REPRESENTATIVE, I SPOKE TO, TELLS ME THAT THE CAR IS OLD, AND THIS SORT OF DAMAGE IS TO BE EXPECTED. AT THE TIME THAT THE HONDA INSPECTOR, SAW THE CAR, HE ASKED ME IF ANYONE ELSE HAD WORKED ON THE CAR, I SAID NO BECAUSE, I HAD ALWAYS USED THE HONDA DEALERSHIP SERVICE DEPARTMENT TO SERVICE MY CAR; LATER ON, I FOUND THAT IN JULY 2010, I DID HAVE AN OIL CHANGE AT A FIRESTONE SERVICE CENTER FOR AN OIL CHANGE. I AM VERY CONCERNED ABOUT DRIVING THIS VEHICLE AGAIN, AND THE FACT THAT ALL THE HONDA REPRESENTATIVES TELL ME THAT MY CAR IS OLD, AND IT IS TO BE EXPECTED. THE CAR HAD AT THE TIME OF THE INCIDENT A TOTAL OF 62,342. MILES ON IT. I SHOULD ALSO REPORT THAT THIS VEHICLE HAD TO HAVE 4 SETS OF TIRES CHANGED FROM DATE OF PURCHASE TO 2009. AGAIN, THE HONDA SERVICE REPRESENTATIVE AT THE SAME LOCATION, TOLD ME THAT SUV'S REQUIRE FREQUENT TIRE CHANGES. THE MASTER CYLINDER OF THIS CAR HAS ALSO HAD TO BE REPLACED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, May 28, 2011
BOTH LOW BEAM HEADLIGHTS STOPPED WORKING SIMULTANEOUSLY. THE CONNECTOR TO THE HEADLIGHT SWITCH HAS MELTED PREVENTING THE SWITCH FROM WORKING. UPDATED 06/10/11 *BF *TR *TR
Electrical system, Exterior lighting, May 22, 2011
BOTH LOW BEAM HEADLIGHTS FAILED SIMULTANEOUSLY. SUBSEQUENTLY REPAIRED AT A HONDA DEALER. REPAIR REQUIRED A NEW HI/LO BEAM SWITCH AND CONNECTOR/WIRING HARNESS. I REQUESTED OLD PARTS AND UPON INSPECTION, ONE OF THE METAL CONNECTOR PINS (MALE AND FEMALE) WAS DISCOLORED (BLACK) DUE TO HEATING WITH SOME DISTORTION AND DISCOLORATION OF THE CONNECTOR BLOCK DUE TO HEATING. ATTACHED WIRE ALSO DISCOLORED DUE TO HEATING. *TR
Air bags, May 19, 2011
SRS AIRBAG LIGHT SUDDENLY LIGHTS UP WITHOUT APPARENT REASON. *TR
Engine and engine cooling, May 19, 2011
THE CHECK ENGINE LIGHT LIGHTS UP INTERMITTENTLY. DEALER CHANGED GAS CAP TWICE BUT PROBLEM WILL NOT GO AWAY. *TR
Engine and engine cooling, May 19, 2011
AIRCONDITIONER STOPPED WORKING AFTER HEARING A BANG AND HISS. *TR
Engine and engine cooling, May 18, 2011
MY A/C COMPRESSOR EXPLODED AT AROUND 47,000 MILES SENDING SHARDS OF METAL THROUGHOUT THE ENTIRE COOLING/HEATING SYSTEM. I WAS TOLD IT WOULD COST ABOUT $3000 TO REPAIR. THAT IS NOT A CASE OF NORMAL WEAR AND TEAR. THE PART IS FAULTY. IT EXPLODED. HONDA SAYS IT'S NOT THEIR FAULT, SOMETIMES PARTS WEAR OUT. *TR
Fuel system, Gasoline, May 17, 2011
THE GAS OVERFLOWS WHEN FILLING THE TANK. IT LITERALLY FOUNTAINS OUT OF THE TANK. THE GAS RUNS DOWN THE SIDE OF THE CAR ONTO THE TIRES AND BRAKES. I AM VERY CONCERNED ABOUT THE RISK OF FIRE WHEN THAT GAS HITS HOT BRAKES. I SEE SEVERAL OTHER COMPLAINTS ABOUT THE SAME PROBLEM ON VARIOUS WEBSITES, INCLUDING HONDA'S SITE. I BOUGHT THE CAR NEW IN 2004. I HAD NO PROBLEM FOR A YEAR. THEN SUDDENLY THE GAS OVERFLOWED ONE DAY WHEN FILLING THE TANK. I TOOK THE VEHICLE TO THE DEALERSHIP IMMEDIATELY. THEY COULDN'T REPLICATE THE PROBLEM AND SAID THERE WAS NOTHING THEY COULD DO. OVER THE NEXT FOUR OR FIVE YEARS THE GAS OVERFLOWED SPORADICALLY, PROBABLY 3 OR 4 TIMES OVER FIVE YEARS. I ALMOST ALWAYS USE MARATHON GAS. I DON'T OVERFILL THE TANK. WHEN THE PUMP CLICKS OFF, I TYPICALLY WAIT A SECOND, AND THEN REMOVE THE NOZZLE. I WILL PUT THE NOZZLE BACK ON THE PUMP AND THEN TURN TO PUT THE GAS CAP ON, AND SPORADICALLY, I FIND THE GAS LITERALLY FOUNTAINING OUT OF THE TANK. IN JUNE OR JULY 2009, IT HAPPENED AGAIN ON A VERY HOT DAY AND I WAS EXTREMELY CONCERNED. I DROVE IMMEDIATELY TO THE DEALERSHIP AGAIN AND THIS TIME THEY INFORMED ME THAT A VALVE, INTEGRAL TO THE GAS TANK, HAD GONE BAD AND THAT THE ENTIRE TANK WOULD HAVE TO BE REPLACED. THAT WAS DONE. ALL WAS FINE FOR THE NEXT 20 MONTHS. BUT JUST LAST WEEK, THE SAME PROBLEM HAPPENED AGAIN. I AM VERY, VERY CONCERNED ABOUT A POSSIBLE FIREBALL HAPPENING BECAUSE THE GASOLINE FOUNTAINS OUT OF THE TANK, RUNS DOWN THE SIDE OF THE CAR, HITTING THE TIRES AND BRAKES, AND THEN POOLS ONTO THE GROUND. I'VE HAD PROBABLY A HALF LITER OF GASOLINE FOUNTAIN OUT LIKE THAT. PLEASE LOOK AT THE OTHER COMPLAINTS THAT HAVE BEEN FILED. THIS IS TRULY A SAFETY HAZARD. I AM BEGINNING TO THINK IT WOULD BE SAFER FOR ME TO HAVE MY CHILD OUTSIDE OF THE CAR WHEN REFUELING THIS VEHICLE. IT'S TRULY SCARY WHEN IT HAPPENS. THANK YOU VERY MUCH FOR LOOKING INTO THIS PROBLEM. I AM WAITING FOR HONDA'S RESOLUTION AND REPAIR NOW. *TR
Engine and engine cooling, Equipment, Apr 21, 2011
AIR CONDITION COMPRESSOR SEIZED AT 125K--THIS IS THE SECOND ONE--NEW PART IS ON ORDER. *TR
Engine and engine cooling, Apr 16, 2011
I HAVE A 2004 HONDA CR-V EX WITH ALMOST 69K MILES. I HAVE ALWAYS MAINTAINED MY CAR TO THE GILLS AND JUST YESTERDAY MY A/C COMPRESSOR BLEW UP, LEAVING METAL SHARDS ALL THROUGH MY AC LINES. THE PULLEY AND CLUTCH (AC CLUTCH) WERE ALSO DESTROYED, LEAVING ME WITH A 2100 DOLLAR ESTIMATE. I HAVE DONE A LOT OF RESEARCH ONLINE ABOUT THIS ISSUE AND IT SEEMS THAT IT IS HAPPENING A LOT IN THE 2002-2004 MODELS. I HAVE ALSO READ THAT THEY KNEW THE PART WAS FAULTY AND STILL CONTINUED TO INSTALL IT. THIS IS NOT NORMAL WEAR AND TEAR AND THE PART HAS SINCE BEEN REDESIGNED. I HAVE ONLY GOTTEN AN ESTIMATE, I REFUSE TO PAY FOR THIS DAMAGE WHEN IT IS CLEARLY HONDA'S FAULT. THERE HAS BEEN A CLASS ACTION LAWSUIT FILED AGAINST THIS PROBLEM AND IF I CAN FIND A WAY TO ADD MY NAME, I WILL DO IT. LACK OF AC CAN LEAD TO HEATSTROKE AND OTHER HEALTH PROBLEMS. ALSO, THE AC IS NEEDED IN THE WINTER FOR THE DEFROSTER, AND I CAN CLEARLY SEE A FOGGY WINDSHIELD LEADING TO ACCIDENTS. HONDA NEEDS TO ADDRESS THIS ISSUE AS SOON AS POSSIBLE AND OWN UP TO THE FACT THAT THIS PART/PROBLEM NEEDS TO BE RECALLED. *TR
Vehicle speed control, Feb 23, 2011, crash
TL* THE CONTACT OWNS A 2004 HONDA CRV. THE CONTACT WAS REVERSING 3 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED FORWARD AND CRASHED INTO A BRICK WALL. THE AIR BAGS THEN DEPLOYED AND THE CONTACT SUSTAINED A CONCUSSION AND INJURIES TO THE KNEE. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACTS PLACE OF RESIDENCE AND BEING HANDLED THROUGH HER INSURANCE COMPANY. THE MANUFACTURER ADVISED THAT THEY WOULD SEND A REPRESENTATIVE TO INSPECT THE FAILURE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,326.
Wheels, Feb 8, 2011
TL* THE CONTACT OWNS A 2004 HONDA CRV. THE CONTACT STATED THAT THE REAR DRIVER SIDE TIRE WAS CONSTANTLY LOSING PRESSURE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THERE WAS NOTHING WRONG WITH THE TIRE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO LOCATED A DEFECT IN THE REAR DRIVER SIDE WHEEL. THE MECHANIC ADVISED THE CONTACT THAT THE WHEEL HAD PIN HOLES THAT WERE CAUSING THE TIRE TO LOOSE PRESSURE ABNORMALLY. THE MANUFACTURER WAS CONTACTED AND OFFERED A DISCOUNT ON THE WHEEL REPLACEMENT. THE WHEEL WAS NOT REPLACED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 72,500. UPDATED 07/20/11 *BF *TR
Engine and engine cooling, Jan 17, 2011
HONDA CRV 2004, AC DEFECTIVE, 82,000 MILES JUST QUIT WORKING. *TR
Engine and engine cooling, Jan 10, 2011
I OWN A 2004 HONDA CR-V. WHILE DRIVING APPROXIMATELY 70 MPH, THE AIR CONDITIONER COMPRESSOR EXPLODED. THE VEHICLE WAS TAKEN TO HONDA SERVICE CENTER AND I WAS INFORMED ABOUT THE COMPRESSOR FAILURE. THE VEHICLE WAS REPAIRED THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE REPAIR COASTED ABOUT $ 1800. *TR
Air bags, Seat belts, Jan 3, 2011
SRS LIGHT ILLUMINATED ON 2004 CRV. THE SWITCH IN THE LEFT FRONT SEAT BUCKLE WAS FOUND TO HAVE FAILED. THE AIRBAG SYSTEM IS INOPERATIVE DUE TO FAILED SWITCH. BUCKLE MUST BE REPLACED. WARRANTY READS "A SEATBELT THAT FAILS TO FUNCTION PROPERLY IS COVERED FOR THE USEFUL LIFE OF THE VEHICLE". HONDA WILL NOT ACCEPT WARRANTY CLAIM, SINCE IT IS AN SRS SYSTEM FAILURE. *TR