2004 Honda CR-V
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 501 owner complaints filed for this model year. This is the 11th highest complaint count among 26 CR-V model years with reports.
Of the 2004 reports, 34 involved a crash and 39 involved a fire. 31 people were injured.
What owners report most often
Recalls and investigations
Visibility, power window devices and controlsDec 10, 2020
Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.
Campaign 20V768000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical systemOct 5, 2012
Honda is recalling certain model year 2002-2006 CR-V passenger vehicles, manufactured from February 19, 2002, through July 28, 2006. The driver-side power window switch may fail or melt.
If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Campaign 12V486000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Air bags, frontalJun 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE WIRE HARNESS OF THE DRIVER'S FRONT AIR BAG WAS INCORRECTLY WIRED.
IN THE EVENT OF A CRASH, THE AIR BAG INFLATION RATE WOULD BE INCORRECT, WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER.
DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V255000 on NHTSA.gov
Representative owner complaints
501 reports, newest first.
Wheels, Jul 20, 2009
MY 2004 HONDA CRV HAS HAD 4 RIMS CRACK AT THE WELD. WHEN HONDA WAS CONTACTED THEY INFORMED ME THAT THIS WASN'T A WIDESPREAD PROBLEM AND WAS MORE THAN LIKELY FROM ABUSE. I HAVE SEEN OTHER ISSUES ON THE WEB AND WANTED TO MAKE SURE THIS MATERIAL DEFECT WAS NOTED IN YOUR SYSTEM. *TR
Fuel system, Gasoline, Jul 8, 2009
BOUGHT A 2004 HONDA CRV. WARNING LIGHT INDICATED PROBLEM WITH GAS CAP BUT DEALER COULDN'T SPECIFY CAUSE. CAN'T ADD ANY GAS AFTER IT INITIALLY STOPS, REGARDLESS OF HOW FULL TANK IS, OTHERWISE SPILLAGE OCCURS. *TR
Engine and engine cooling, Jun 23, 2009
DEFECTIVE COOLANT SYSTEMS. *TR
Engine and engine cooling, Jun 15, 2009
AIR COMPRESSOR IN A 2004 HONDA CR-V BLEW, SHOOTING METAL SHARDS ALL OVER THE PLACE. THIS IS A KNOWN PROBLEM, YET HONDA HAS NOT ISSUED A RECALL. *TR
Vehicle speed control, May 26, 2009
TL*THE CONTACT OWNS A 2004 HONDA CRV. WHILE DRIVING BETWEEN 35-40 MPH, THE ACCELERATOR PEDAL EXTENDED TO THE FLOOR WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED IN 2004 AND, AFTER THE THIRD DIAGNOSIS, THE DEALER REPAIRED THE VEHICLE. THE FAILURE RECURRED IN 2009, ALTHOUGH THE DEALER STATED THAT THEY REBOOTED THE COMPUTER AND ADDED NEW SOFTWARE IN 2004. IF THE VEHICLE IS SHUT OFF FOR 30 SECONDS, THE FAILURE CORRECTS ITSELF. THE MOST RECENT FAILURE OCCURRED ON MAY 22, 2009. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 76,000.
Engine and engine cooling, May 19, 2009
I OWN A 2004 HONDA CR-V. IT HAS JUST 51,000 MILES ON IT. AIR CONDITIONER COMPRESSOR STARTED MAKING RATTLING SOUND . I UNDERSTAND IF IT BREAKS APART AS IT NORMALLY DOES, IT SOMETIMES CAN STOP THE MOTOR IF YOU WERE GOING SLOW ENOUGH. IF YOU WERE ON SNOW, IT COULD SKID THE TIRES OR THE BELT COULD BREAK OR MAYBE SLIP. THE SERPENTINE BELT IS VERY STRONG SO THERE ARE TIMES WHEN THIS VERY WELL COULD BE A SAFETY ISSUE. *TR
Exterior lighting, May 16, 2009
HEADLIGHTS, "LOW BEAM ONLY FAIL TO WORK". *TR
Equipment adaptive/mobility, May 11, 2009
HONDA CRV AIR CONDITIONER STOPPED WORKING. TOOK TO HONDA DEALER. THEY ADVISED A/C SYSTEM HAD " IMPLODED". WOULD COST $1,200 TO $2,000 + TO REPLACE AND INSURE THAT SYSTEM IS CLEANED OF ALL METAL PARTICLES. *TR
Engine and engine cooling, May 4, 2009
TL*THE CONTACT OWNS A 2004 HONDA CRV. WHILE DRIVING 45 MPH, THE COMPRESSOR BLEW OUT. IN ADDITION, THE CONDENSOR IS DEFECTIVE AND THERE ARE EXTENSIVE FAILURES WITH THE PIPES, HOSES, AND CLUTCH. THE DEALER STATED THAT THE ENTIRE COOLING SYSTEM MUST BE REPLACED. THE COMPRESSOR HAS BEEN REPAIRED BY A DEALER. THE EQUIPMENT IS ALL ORIGINAL. THE FAILURE MILEAGE WAS 43,000 AND CURRENT MILEAGE WAS 45,000.
Engine and engine cooling, Apr 28, 2009
ON APRIL 25TH, 2009, THE A/C COMPRESSOR IN MY 2004 HONDA CR-V EX IMPLODED, SENDING METAL SHAVINGS THROUGHOUT THE SYSTEM AND REQUIRING A COMPLETE REPLACEMENT OF THE SYSTEM AT A COST OF $3500. THERE WERE NO NOTICEABLE EVENTS PRIOR TO THE SEIZING OF THE COMPRESSOR. OTHER THAN THIS WAS THE FIRST WARM DAY OF THE SEASON (@85 DEGREES). THE DEALER IS REFUSING TO PAY FOR THE REPAIR, DESPITE THE FREQUENCY OF SIMILAR REPORTS ACROSS THE INTERNET. WE HAVE DONE ALL FACTORY SCHEDULED AT THE DEALER AND HAVE TAKEN VERY GOOD CARE OF THE CAR. *TR
Engine and engine cooling, Apr 27, 2009
HEARD A VERY LOAD NOISE UNDER THE CAR AND METAL DEBRIS FLEW ALL OVER THE ROAD WHILE DRIVING AT 65MPH, THEN THE AIR CONDITIONING STOPPED WORKING ON MY HONDA CRV EX (2004 MODEL/50,000 MI). I WAS VERY CONCERNED WITH MY 5 MONTH OLD BABY IN THE BACKSEAT AND HAD TO SLOW DOWN ON THE HIGHWAY TO SEE IF SOMETHING WAS WRONG WITH THE TIRE. I BROUGHT THE CAR TO THE HONDA DEALER WHERE WE PURCHASED THE CAR AND HAVE TAKEN IT TO SERVICE SINCE WE BOUGHT IT. THEY QUOTED THAT THE COMPRESSOR HAD A HOLE AND THE METAL PIECES THAT SHATTERED WENT THROUGH THE ENTIRE A/C SYSTEM REQUIRING A COMPLETE REPLACEMENT OF THE ENTIRE SYSTEM (COST OF $3500). WHEN WE COMPLAINED THAT THE COST WAS SO HIGH AND POOR QUALITY FOR A CAR THAT WAS ONLY A FEW YEARS OLD, THEY REPLIED "THAT'S NOT OUR PROBLEM AND YOU SHOULD HAVE BOUGHT THE EXTENDED WARRANTY." AFTER DOING MORE RESEARCH ONLINE, WE DISCOVERED THAT THOUSANDS OF HONDA OWNERS HAVE HAD THE SAME PROBLEM RAISING SAFETY CONCERNS AND THE NEED FOR HONDA TO TAKE ACTION. THIS IS CLEARLY A MANUFACTURING OR DESIGN DEFECT THAT SHOULD BE ADDRESSED BY HONDA. *TR
Engine and engine cooling, Apr 25, 2009
2004 HONDA CRV. AIR CONDITIONER FAILED AT < 72,000 MILES. NO OTHER ISSUES WITH THE CAR. BUT NO ONE CAN DRIVE IT. I HAVE MS AND WE'RE ON A FIXED INCOME, SO I CAN'T AFFORD TO GET IT FIXED. BECAUSE OF THE MS, I CAN'T TAKE HEAT. I OPENED A CASE WITH HONDA, BUT THEY WANT ME TO HAVE THE DEALER LOOK AT IT FIRST. THAT WOULD COST CLOSE TO $80. NOT POSSIBLE RIGHT NOW. *TR
Engine and engine cooling, Mar 26, 2009
AIR CONDITIONING COMPRESSOR FAILED IN MY 2004 HONDA CRV. DEALERSHIP WANTS $1900 PLUS TAX TO REPLACE SYSTEM. THERE SEEM TO BE THOUSANDS OF COMPLAINTS ABOUT THIS ISSUE IN ONLINE FORUMS. THE FAILURE CAUSES THE ENTIRE AIR CONDITIONING SYSTEM TO HAVE TO BE REPLACED. THIS IS EVERYTHING EXCEPT THE KNOBS. THE DEALERSHIP STATED THAT THE COMPRESSOR WAS TOO SMALL AND THAT THIS ONE REASON FOR FAILURE. THE DEALERSHIP STATED THAT THE 2003 AND 2004 CRVS HAVE MAJOR PROBLEMS WITH AIR COMPRESSORS. HONDA USA IS ONLY WILLING TO REDUCE THE REPLACEMENT COST FROM $3039 PLUS TAX TO $2537 PLUS TAX. THE DEALERSHIP WAS WILLING TO REDUCE IT DOWN TO $1900. *TR
Engine and engine cooling, Feb 20, 2009
TL*THE CONTACT OWNS A 2004 HONDA CR-V. WHILE ATTEMPTING TO TURN THE VEHICLE INTO THE DRIVEWAY AT APPROXIMATELY 5 MPH, IT SHUT OFF WITHOUT WARNING. THE FAILURE PREVIOUSLY OCCURRED WHILE DRIVING 40 MPH. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE AND NO PARTS WERE REPLACED. THE FAILURE MILEAGE WAS 77,000 AND CURRENT MILEAGE WAS 78,894. UPDATED 3/16/09 *CN UPDATED 03/18/09.*JB
Seat belts, Jan 29, 2009
I DRIVE A 2004 HONDA CR-V WHICH APPEARS TO HAVE AUTOMATIC LOCKING RETRACTORS ON THE SEAT BELTS. I HAVE TWO YOUNG CHILDREN AND THE BIGGEST, NOW 4 1/2, HAS JUST MOVED INTO A BOOSTER SEAT. BECAUSE THE SEAT BELTS RETRACT AUTOMATICALLY, GETTING TIGHTER AND TIGHTER WITH EVERY MOVEMENT, MY CHILD ALREADY GOT TERRIFIED WHEN SHE WAS PINNED BACK IN HER SEAT BY THE SEAT BELT, WITH HER CHEST SMASHED INTO HER BOOSTER SEAT. WHILE DRIVING, THERE WAS NOTHING I COULD DO TO ASSIST HER. ALSO, ALTHOUGH I PURCHASED AN EXCELLENT CAR SEAT, THE AUTOMATIC RETRACTION OF THE SEATBELT MEANS THAT EACH TIME I NEED TO GET MY CHILD IN AND OUT OF THE SEAT, I MUST FIRST UNTHREAD AND THEN RETHREAD THE SEATBELT THROUGH THE SEAT'S GUIDES, CREATING AMPLE OPPORTUNITY TO DO SO INCORRECTLY. FINALLY, AND MOST IMPORTANTLY, B/C OF THE AUTOMATIC RETRACTION OF THE SEATBELT, I AM QUITE CONCERNED ABOUT THE RISK OF STRANGULATION, SUCH AS WHAT HAPPENED TO A LOCAL CHILD, DEANDRE HARRIS (SEE WASHINGTON POST STORY ON DECEMBER 17, 2008). DEANDRE, WHOSE MOTHER DROVE A HONDA CR-V, DIED SHORTLY AFTER HIS ACCIDENT, IN WHICH HE COULD NOT FREE HIMSELF FROM THE TIGHTENED HONDA CR-V SEATBELT. PLEASE LET ME KNOW IF HONDA CURRENTLY OFFERS REPLACEMENT OF ITS AUTOMATIC LOCKING RETRACTORS WITH EMERGENCY LOCKING RETRACTORS OR SWITCHABLE RETRACTORS TO ENSURE THAT CHILDREN RIDING IN HONDAS DO NOT RISK STRANGULATION. ALSO, PLEASE ADVISE ME WHAT YOUR OFFICE IS DOING TO INVESTIGATE AND ADDRESS THIS, APPARENTLY, EXTREMELY SERIOUS PROBLEM. THANK YOU. *TR
Equipment, Jan 28, 2009
A/C BLOWING HOT AIR - INITIALLY I THOUGHT THERE WAS JUST A NEED FOR FREON - FIRESTONE DIAGNOSED THE A/C COMPRESSOR WENT OUT - I PICKED THE CAR UP WITHOUT REPAIRING BECAUSE OF THE COST. I LOOKED ON THE INTERNET AND FOUND SITE THAT SUGGESTED I CALL HONDA AMERICA - I OPENED UP A CASE (VERY RUDE PEOPLE THERE) AND THEN TOOK CAR TO LOCAL HONDA DEALERSHIP ON 10/1/07 - THEY TOLD ME THE ENTIRE SYSTEM WAS CONTAMINATED AND REPAIR WOULD COST ME $535.66 AND THEY WOULD TAKE CARE OF THE REST. I COMPLAINED ABOUT THE COST TO HONDA AMERICA (I WAS A STAY AT HOME MOM) AND THEY SAID I SHOULD BE HAPPY WITH THAT COST. DIFFICULT PILL TO SWALLOW WHEN THE CAR WAS ONLY 3 YEARS OLD AT THE TIME AND I WAS BASICALLY PAYING FOR THEIR FAULTY PART. *TR
Engine and engine cooling, Nov 16, 2008
HAVE A 2004 CRV. COMPRESSOR LOCKED UP AND BROKE OFF CLUTCH FROM COMPRESSOR. THE COMPRESSOR IMPLODED DAMAGING THE OVERALL AC UNIT. THE HOLE SYSTEM HAS TO BE REPLACED. I CONTACTED HONDA DEALER IN DAYTONA. ESTIMATED REPAIR CHARGES WILL BE $3,000.00. I SURPRISE SINCE THERE HAS BEEN SO MANY COMPLAINTS ON YOUR WEB SITE WHY THE NHTSA HAS NOT FORCE HONDA INTO A RECALL . *TR
Steering, Nov 6, 2008, crash
TL*THE CONTACT OWNS A 2004 HONDA CRV. WHILE DRIVING 60-65 MPH, THE STEERING VEERED TO THE RIGHT. THE VEHICLE CRASHED INTO A DITCH. A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY WOULD NOT PAY FOR THE DAMAGES. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 25,000.
Engine and engine cooling, Oct 17, 2008
A BUZZING NOISE SUDDENLY STARTED IN THE ENGINE COMPARTMENT WHILE DRIVING AND THE AIR CONDITIONER STOPPED COOLING. TOOK THE CAR TO HONDA AND PROBLEM WAS DIAGNOSED AS A FAILED A/C COMPRESSOR WHICH CONTAMINATED THE ENTIRE SYSTEM. ESTIMATED COST OF REPAIR WAS $3600+. CAR HAD BEEN DRIVEN 71,000+ MILES. HONDA REP AGREED TO PAY 50% OF THE REPAIR COSTS AS PART OF THEIR "GOODWILL WARRANTY" . SINCE THIS IS OCCURRING ON SO MANY 2001 - 2004 CR-V'S, THERE SHOULD BE 100% COVERAGE ON REPAIRS IF NOT A RECALL. THIS EDMUNDS LINK INDICATES THE EXTENT OF THE PROBLEM: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0D3FB5/808!KEYWORDS=ALLIN%3AMSGTEXT%20HONDA%20CRV#808 NOT BEING A SAFETY ISSUE, THEY WILL PROBABLY NOT RECALL. BEING SO WIDE-SPREAD, THERE SHOULD BE MORE CONSISTENCY IN HONDA'S RESPONSE (ALL OWNERS THAT ENCOUNTER THIS ISSUE SHOULD GET 100% COVERAGE OF REPAIR COSTS). THIS IS A COMMON COMPLAINT. *TR
Engine and engine cooling, Oct 15, 2008
2004 HONDA CRV AIR CONDITIONER UNIT CRYSTALLIZED INTO PIECES. THANK GOD I HAD EXTENDED WARRANTY! IF I WOULD NOT HAVE IT WOULD HAVE COST ME OVER $5000.00I AM NOT A HAPPY CAMPER ABOUT THIS BECAUSE A CALL BACK SHOULD HAVE BEEN DONE BECAUSE THE MECHANIC AT THE HONDA PLACE AT BAKER HONDA IN HOUMA ,LA. TOLD MY HUSBAND ALOT OF THESE VEHICLES HAVE COME BACK WITH THIS SAME PROBLEM. *TR
Equipment, Oct 10, 2008
2004 HONDA CRV - AIR CONDITIONER CONDENSER BLEW APART WHILE OPERATING THE VEHICLE. LOOKING AT COMPLAINTS - THIS IS AN ONGOING PROBLEM WITH THE CRV AND HONDA KNOWS ABOUT THE PROBLEM. I AM HAVING TO PAY A LARGE AMOUNT OF MONEY TO GET THIS REPLACED. (HONDA IS PAYING A PORTION - THEY KNOW THEY HAVE A PROBLEM WITH THIS MODEL OF HONDA) HONDA NEEDS TO DO A RECALL ON THIS CAR TO FIX THIS PROBLEM. IT IS HAPPENING TO HUNDREDS OF THESE CARS. *TR
Engine and engine cooling, Sep 26, 2008
DRIVING DOWN THE HIGHWAY, THERE WAS A LOUD POP THAT YOU COULD FEEL THROUGHOUT THE VEHICLE. IT SOUND LIKE A GUN HAD BEEN FIRED AT CLOSE RANGE. THE ENGINE DIED IMMEDIATELY AND THE CAR WAS DIFFICULT TO KEEP UNDER CONTROL BECAUSE OF THE LOSS OF POWER STEERING AND BRAKES. THE CAR WOULD NOT RESTART UNTIL THE DEFROSTER WAS TURNED OFF. IF THE HEATER, A/C, OR DEFROSTER WAS TURNED BACK ON THE VEHICLE WOULD IMMEDIATELY STALL AGAIN. THE DEALERSHIP FOUND THE A/C COMPRESSOR SUFFERED CATASTROPHIC FAILURE AND LITTERED THE ENTIRE AIR CONDITIONING SYSTEM WITH METAL DEBRIS. WE WERE QUOTED A REPAIR COST OF $3500. OUR EXTENDED WARRANTY COVERED THE COMPRESSOR (ALTHOUGH AFTERMARKET) BUT WERE STUCK WITH THE BILL FOR THE HIGH PRESSURE LINES AND OTHER SMALL PARTS THAT STILL TOTALED NEARLY $1000. A SEARCH OF THE PROBLEM PROVES THIS IS EXTREMELY COMMON FOR THIS GENERATION OF CR-V, WITH THOUSANDS OF COMPLAINTS IN ONLINE FORUMS, CHATS, MESSAGE BOARDS, ENTHUSIAST CLUBS, AND EVEN DOT NHTSA COMPLAINTS. THERE ARE NO SIMILAR COMPLAINTS ON OTHER HONDA A/C COMPRESSORS THAT ARE THIS WIDESPREAD. THE FACT THAT THIS PARTICULAR COMPRESSORS PART NUMBER IS NOT USED ON OTHER HONDA VEHICLE INDICATES THAT THERE IS: A) PROBLEM WITH THE DESIGN, B) A PROBLEM WITH THE MANUFACTURING PROCESS, C) A PROBLEM WITH THE INITIAL INSTALL OR MAINTENANCE OF THE COMPRESSOR, OR D) SOME COMBINATION OF THE PREVIOUS STATED POSSIBILITIES. THESE SYSTEMS ARE FAILING AT HIGH RATES FOR SUCH LOW MILEAGES, THEY LAST MUCH LONGER ON OTHER VEHICLES (EVEN OTHER HONDAS). IN ADDITION TO THE PROBLEM THERE IS ALSO THE FACT THAT MANY OWNERS GET VARYING RESPONSES FROM THE DEALERSHIPS AND FROM HONDA CORPORATE AS TO HOW THE SITUATION IS HANDLED. SOME OWNERS ARE COVERED 100% BY A "GOOD FAITH" WARRANTY AS THE REPRESENTATIVE ACKNOWLEDGES THE PROBLEM IS COMMON. SOME OWNERS, SUCH AS ME, ARE ON OUR OWN OR HAVE TO RELY ON A LIMITED EXTENDED WARRANTY THAT COVERS THE FAILURE BUT NOT THE PARTS THAT THE FAILURE TOOK OUT WITH IT. PLEASE HELP US! *TR
Tires, Sep 22, 2008
THE WHEELS ON 2 OF MY TIRES ARE LEAKING AIR. *TR
Engine and engine cooling, Sep 17, 2008
I'M THE FIRST OWNER OF A 2004 HONDA CRV WITH A 5 SPEED MANUAL TRANSMISSION. FROM JUNE 2008 TO THE PRESENT (SEPTEMBER 2008) THE VEHICLE HAS EXPERIENCED A STALL PROBLEM DURING EVERY SINGLE USE. CURRENT VEHICLE MILEAGE IS 115,000. ALL THE STALLS OCCUR DURING THE SAME PERIOD RELATIVE ENGINE STARTUP, BETWEEN ABOUT FIVE AND TEN MINUTES AFTER STARTING THE ENGINE, AND WHEN THE VEHICLE COMES TO A STOP. THIS STALL PERIOD BASICALLY OCCURS AT STOP SIGNS FOR A MULTI-MINUTE PERIOD AFTER THE CHOKE COMES DOWN. UNFORTUNATELY THIS STALL PERIOD COINCIDES WITH TYPICAL STOP AND GO DRIVING AFTER DEPARTURE: NEAR HOME, WORKPLACE, SCHOOLS, AND RETAIL OUTLETS. I CONSIDER THIS A SAFETY CONCERN. THE STALL OCCURS SUDDENLY AND WITHOUT WARNING. POWER STEERING AND BRAKING SYSTEMS BECOME DIFFICULT TO USE. I HAVE NARROWLY AVOIDED A NUMBER OF ACCIDENTS WHILE TRYING TO RECOVER FROM A STALL. THE VEHICLE OFTEN DOES NOT START BACK UP IMMEDIATELY AFTER STALLING. I'M CONCERNED THE STARTER WILL DEGRADE AND FURTHER INHIBIT TIMELY RESTARTING. REPAIR EFFORTS HAVE BEEN UNSUCCESSFUL. AN INDEPENDENT SHOP AND A HONDA DEALER HAVE BEEN TRIED. THE HONDA DEALER IN EXETER, NEW HAMPSHIRE, BLATANTLY AVOIDED THE PROBLEM AND CHARGED ABOUT $600 FOR UNRELATED WORK THAT WAS ALSO NOT ORDERED. APPARENTLY THE DIAGNOSTIC COMPUTER REPORTED A VOLTAGE DROP. THE INDEPENDENT SHOP HAS ATTEMPTED TO DETERMINE THE PROBLEM AT THREE SEPARATE OCCASIONS. SPARK PLUGS AND WIRES HAVE BEEN CHANGED AND OTHER REGULAR MAINTENANCE HAS BEEN COMPLETED. AN IMMEDIATE FIX IS DESIRED FOR THIS 2004 HONDA CRV STALLING PROBLEM. MY YOUNG FAMILY IS PUT AT AN ELEVATED RISK EVERY TIME WE DRIVE SOMEWHERE, WE CANNOT EASILY SELL A VEHICLE IN THIS CONDITION, AND WE CANNOT AFFORD TO BUY AN EXTRA VEHICLE. *TR
Equipment, Sep 4, 2008
TL*THE CONTACT OWNS A 2004 HONDA CR-V. WHILE DRIVING 45 MPH, THE CONTACT HEARD A LOUD NOISE. SHE WAS UNABLE TO DETERMINE WHAT SIDE OF THE VEHICLE THE NOISE ORIGINATED. SHORTLY AFTER THE NOISE, THE AIR CONDITIONER IN THE VEHICLE STOPPED WORKING. THE FOLLOWING DAY, THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE AIR COMPRESSOR AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE CONTACT DISCOVERED NUMEROUS COMPLAINTS FOR THE SAME FAILURE AS HER YEAR, MAKE, AND MODEL VEHICLE. DUE TO THE AMOUNT OF COMPLAINTS ON THE VEHICLE, THE CONTACT FEELS THAT A RECALL SHOULD HAVE BEEN ISSUED. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 67,000. UPDATED 10/14/08. *LJ THE AIR CONDITIONER COMPRESSOR EXPLODED AND SHOT SHARDS OF METAL THROUGHOUT THE SYSTEM. UPDATED 10/15/08. 8JB