2004 Honda CR-V
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 501 owner complaints filed for this model year. This is the 11th highest complaint count among 26 CR-V model years with reports.
Of the 2004 reports, 34 involved a crash and 39 involved a fire. 31 people were injured.
What owners report most often
Recalls and investigations
Visibility, power window devices and controlsDec 10, 2020
Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.
Campaign 20V768000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical systemOct 5, 2012
Honda is recalling certain model year 2002-2006 CR-V passenger vehicles, manufactured from February 19, 2002, through July 28, 2006. The driver-side power window switch may fail or melt.
If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Campaign 12V486000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Air bags, frontalJun 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE WIRE HARNESS OF THE DRIVER'S FRONT AIR BAG WAS INCORRECTLY WIRED.
IN THE EVENT OF A CRASH, THE AIR BAG INFLATION RATE WOULD BE INCORRECT, WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER.
DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V255000 on NHTSA.gov
Representative owner complaints
501 reports, newest first.
Equipment, Sep 29, 2006
I WAS DRIVING MY 2004 HONDA CR-V WITH THE AIR CONDITIONER ON, AND I HEARD A POP AND THEN A RATTLE. THEN, MY AIR CONDITIONER STOPPED BLOWING COLD AIR. AS I TESTED THE AIR CONDITIONER, I COULD TELL THAT THE AIR CONDITIONER WAS NOT KICKING IN. I SCHEDULED AN APPOINTMENT WITH HONDA SERVICE, AND THEY TOLD ME THAT THE COMPRESSOR SHAFT WAS BROKEN, AND THAT THE AIR COMPRESSOR, CLUTCH, AND COIL NEEDED TO BE REPLACED. THIS REPAIR WAS VERY COSTLY ($1300) AND IT WAS NOT COVERED UNDER WARRANTY. I WAS VERY DISAPPOINTED THAT MY AIR CONDITIONER WOULD FAIL AFTER ONLY 2 YEARS OF USE. HONDA SERVICE TOLD ME THAT IT LOOKED LIKE NORMAL WEAR AND TEAR. MY COMPLAINT LIES IN THE POSSIBILITY THAT THIS PART WAS DEFECTIVE. IF NOT, THEN THIS INCIDENT COULD HAPPEN AGAIN IN ANOTHER 2 YEARS. *JB
Electrical system, Aug 19, 2006
I HAD DRIVEN ABOUT 61/2 MILES WHEN THE DRIVE LIGHT (LIGHT SHOWING THE GEAR YOU ARE USING) WENT OUT AND THE CAR STARTED TO STALL. THE GEAR LIGHT CAME BACK ON AND THE CAR CONTINUED TO RUN. ABOUT 30 SECONDS LATER THE SAME THING HAPPENED. I CONTINUED THE 2 1/2 MILES HOME. I CALLED THE HONDA DEALERSHIP WHERE I HAD PURCHASED THE CAR IN AUG. 2003, AND EXPLAINED THE PROBLEM. I WAS TOLD THAT IT PROBABLY HAD SOMETHING TO DO WITH THE FACT THAT I WAS VERY CLOSE TO NEEDING THE 40,000 MILE MAINTENANCE. I WAS TOLD TO DRIVE IT OVER THE WEEKEND AND SEE IF THE PROBLEM PERSISTED. MY HUSBAND AND I DROVE IT TO INDIANA LIKE WE HAD PLANNED, TO BRING BACK SOME ITEMS FROM HIS GRANDMOTHERS, GARAGE. WE HAD NO PROBLEMS ON SATURDAY, BUT ON SUNDAY JUST OUTSIDE OF FT. WAYNE THE ENGINE LIGHT CAME ON AND THE GEAR LIGHT WENT OUT. WE TOOK IT TO THE HONDA DEALER SHIP ABOUT 4 MILES AWAY. WE LEFT THE CAR AND RENTED A VEHICLE TO GET HOME. THE HONDA MECHANICS HAD THE CRV FOR A WEEK BUT COULD NOT FIND A PROBLEM. WE PICKED THE CAR UP THE FOLLOWING SATURDAY AND BY THE TIME WE MADE IT TO THE HIGHWAY, THE CAR WAS ACTING UP AGAIN. WE DROVE BACK TO COLUMBUS PULLING OVER EVER 7 OR 8 MINUTES TO TURN THE ENGINE OFF FOR 5 MINUTES. ABOUT HALF WAY HOME THE CAR STALLED AT A RED LIGHT. THIS HAPPENED SEVERAL MORE TIMES BEFORE WE MADE IT HOME. THIS PROBLEM HAS PERSISTED OVER THE LAST 10 WEEKS. IT HAS BEEN BACK AND FORTH TO THE DEALERSHIP. THE THOUGHT THAT THE PROBLEM HAD BEEN SOLVED WHEN SOME WIRING WAS REPLACED BUT THE FOLLOWING DAY, THE PROBLEMS CONTINUED. TODAY IS AUGUST 19TH AND IT HAS BEEN 11 WEEKS OF HEADACHES AND STRESS. *JB
Service brakes, Hydraulic, Jul 18, 2006
2004 HONDA CRV WITH ONLY 24,000 MILES, PURCHASED NEW, LOCAL DRIVING -LEFT REAR BRAKE PAD TOTALLY WORN TO METAL. RIGHT REAR - SOME SCORING ON ROTOR. FRONT PADS AND ROTORS SEEM OK. DEFECT IN BRAKE PAD - CRITICAL SAFETY ISSUE. *NM
Service brakes, Hydraulic, Feb 1, 2006
IN THE FIRST THREE MONTHS AFTER PURCHASE IN 2003, THE PASSENGER SIDE REAR BRAKE STARTED MAKING A LOUD RUBBING/GRINDING NOISE THROUGH CERTAIN BRAKE PRESSURE. OUR FIRST OIL CHANGE AND TIRE ROTATION THE NOISE STOPPED ONLY TO REAPPEAR ON THE DRIVER SIDE REAR. NOISE IS THE SAME, JACOBS TWIN HAS REPLACED THE ENTIRE BRAKE ASSEMBLY ONCE, REPLACED THE PADS ONCE AND, REFINISHED THE ROTORS ONCE. EACH TIME THE NOISE SUBSIDES FOR A PERIOD ONLY TO COME BACK WITHIN 3 MONTHS. EVERYTIME I HAVE I GO IN FOR MY OIL CHANGE I HAVE TO HAVE THE BRAKES REDONE AS WELL. I BELIEVE I HAVE PURCHASED A FAULTY PRODUCT. *JB
Suspension, Nov 29, 2005
2004 HONDA CR-V, PROBLEM STARTED AROUND 21,500 MILES. I HAVE A CLUNKING SOUND WHEN GOING OVER BUMPS OR RUTS IN THE ROAD. MORE SO IF RIGHT FRONT WHEEL HITS A LOWER PART OF THE ROAD. SOUNDS AS IF SOMETHING IS LOOSE. STILL UNDER WARRANTY. TAKEN TO DEALER TWICE. THEY REPLACED STRUT AND SECOND TIME MOVED THE ENGINE MOUNT OVER. IT DID NOT HELP. SOUNDS AS THOUGH METAL CLUNKING AGAINST METAL. WILL TAKE TO ANOTHER DEALER TO SEE IF THEY CAN FIND THE PROBLEM. *JB
Service brakes, Hydraulic, Nov 6, 2005
THE CONSUMER'S 2004 HONDA CRV EXPERIENCED CORROSION AND 4 WHEEL DISC BRAKE PAD SEIZING INTO POSITION WHICH CAUSED THEM TO WEAR. *TS THE ENTIRE REAR BRAKE SYSTEM WAS REPLACED ALONG WITH THE FRONT PADS AND THE ROTORS WERE TURNED (UNDER WARRANTY). THIS VEHICLE WAS LEASED FOR THE CONSUMER'S DAUGHTER. *SC
Tires, Nov 2, 2005
DT: THE CONTACT STATED ALL FOUR TIRES WORE OUT IN LESS THAN A YEAR. SHE NOTICED THE TIRES WERE NOT HOLDING AIR. THE CONTACT TOOK THE VEHICLE TO A TIRE REPAIR SHOP AND THEY PLUGGED THE FRONT PASSENGER SIDE TIRE. THE TIRE SHOP STATED THERE WERE MULTIPLE SMALL HOLES IN THE TIRES. SINCE SHE HAS NOT RUN OVER ANYTHING THERE WAS NO EXPLANATION FOR THE HOLES. THE VEHICLE HAS BEEN TO A DEALERSHIP, WHO DETERMINED, THE TIRES NEEDED TO BE REPLACED. *AK
Fuel system, Gasoline, Oct 10, 2005
WHEN FUELING THE AUTO SHUT OFF DOES NOT WORK LEADING TO FUEL SPILL. IF IT DOES CLICK OFF THERE IS ALWAYS A BACKWASH OF EXCESS FUEL SPILLING OUT OF FILLER TUBE. *NM
Engine and engine cooling, Aug 26, 2005
DT: THE CALLER SAID WHILE DRIVING VEHICLE STALLS. IT HAPPENS AT ANY SPEED AND WITHOUT WARNING. AFTER STRUGGLING TO GET IT OFF THE ROAD IT WILL START BACK UP. THIS HAS HAPPENED TWICE. DEALER SAID THEY COULDN'T DUPLICATE THE PROBLEM ,THERE WAS NOTHING THEY COULD DO. MANUFACTURER SAID THEY WILL HAVE SOMEONE LOOK INTO IT AND BE A GO BETWEEN THE CALLER AND THE DEALER.*AK
Fuel system, Gasoline, Aug 18, 2005
PURCHASED 2004 HONDA CRV EX 8/04. UPON FILLING THE GAS TANK, GAS SPURTS OUT WHILE PULLING OUT THE NOZZLE FROM THE TANK. I'VE HAD GAS LAND ON MY LEGS AND QUITE A PUDDLE ON THE GROUND. TALKED WITH SERVICES ADVISORS AT HONDA TWICE ABOUT IT AND WAS TOLD THEY'VE NEVER HEARD OF SUCH A THING -- TRY HOLDING THE NOZZLE IN FOR 3 SECONDS AFTER FILLING -- SHOULD TAKE CARE OF THE PROBLEM -- IT DIDN'T! THIS PROBLEM OCCURS EVERY TIME YOU FILL UP. THE ONLY TIME IT DOESN'T IS WHEN YOU DON'T PUT THE NOZZLE ALL THE WAY INTO THE FILLING NECK. SEEMS A VACUUM IS MADE WHEN YOU DO AND UPON RETRACTING THE NOZZLE IT RELEASES AND GAS SPURTS OUT. I REPORTED THIS AGAIN TO A SERVICE ADVISOR AT HONDA 8/05 AND I'VE BEEN REQUESTED TO BRING THE VEHICLE IN ON 8/19/05 TO TAKE A LOOK AT IT. I NOTICED ONE OTHER COMPLAINT ABOUT THIS ISSUE ON YOUR WEBSITE. WHATEVER HAPPENED TO THEIR CONCERN? *JB
Power train, Aug 2, 2005
THE "PROTECTION PROPELLER SHAFT" IS INSTALLED ON THE HONDA 2004 AND 2005 CR-V INCORRECTLY. IT SERVES NO PURPOSE WITH THE WAY IT IS INSTALLED AND COULD POTENTIALLY ALLOW THE SHAFT TO FALL TO THE GROUND DURING FAILURE. *MR THE CONSUMER STATED THE PROTECTOR CANNOT PREVENT THE DRIVE SHAFT FROM FALLING TO THE GROUND IN THE EVENT OF A CATASTROPHIC FAILURE OF THE UNIVERSAL CONNECTED JOINTS. THE CONSUMER BELIEVES THE PART SHOULD BE EITHER INSTALLED CORRECTLY OR ELIMINATED. *JB
Suspension, Jul 25, 2005
DT: THE CONSUMER OWNS A 2004 HONDA CRV. HE ASLO OWNED A 2003 HONDA CRV. THE 2003 AND 2004 HONDA CRV IS THE ONE HE HAD THE PROBLEM WITH. CONSUMER STATED THAT THE VEHICLE VIBRATED SO BAD AT 50 MPH HE COULD NOT DRIVE THE VEHICLE. THE VEHICLE WAS TURNED IN ON A LEMON LAW. THE HONDA DEALER SERVICE REPRESENTATIVE SAID THAT THEY HAD SEVERAL VEHICLES TURNED IN FOR THIS PROBLEM. *TT *JB
Engine and engine cooling, Jun 3, 2005, fire
MY HONDA CRV-EX 2004 WENT ON FIRE ON THE HIGHWAY. TOTAL LOSS. INSURRANCE COVERED SOME OF THE PERSONAL LOST ITEMS AND SOME OF THE CAR RENTAL COST. HONDA REFUSES TO COVER THE DIFFERENCE (JUST DOESN'T ANSWER). I CALLED, FAXED AND MAILED MY ITEMIZED REQUEST. THANK YOU FOR YOUR HELP AND UNDERSTANDING, VICTOR PRUTU
Engine and engine cooling, May 28, 2005
I AM REPORTING POOR GAS MILAGE DURING COLD MONTHS. I PURCHASED THIS CAR IN AUGUST 2004 AND WITH MY DRIVING FOUND THAT I GOT 25 MILES ON THE HIGHWAY AND 20 MILES PER GALLON WITH MIXED HIGHWAY AND LOCAL STREETS (50-50 MIX). WHEN COLD WEATHER ARRIVED WITH TEMPERATURES IN THE 30S AND 40S, I NOTICED THAT MY MILAGE WAS VERY POOR. THE HIGHWAY REMAINED THE SAME. THE MIXED DRIVING WAS BARELY 14 MILES PER GALLON. I TOOK THE CAR BACK TWICE TO THE DEALER AND WAS TOLD THAT THERE IS NOTHING WRONG. AT THE SECOND VISIT I SPOKE WITH THE SERVICE MANAGER OF HONDA AND WAS TOLD MY DRIVING STYLE AND/OR USING THE HEATING HAD THIS EFFECT ON THE MILAGE. MY DRIVING STYLE IS NOT IN QUESTION - IT HAS NOT CHANGED. THAT LEAVES THE HEATER. I FIND THIS VERY HARD TO BELIEVE. I USE THE AC IN THE SUMMER AND MY MIXED DRIVING MILAGE WAS AT 20.
Steering, May 23, 2005
OUR 2004 HONDA CR-V PULLS HARD TO THE RIGHT WHEN ACCELERATING. IT WILL CHANGE LANES ON IT'S OWN UNLESS YOU FIGHT THE STEERING WHEEL. IT APPEARS THAT OTHER OWNERS OF THE CR-V HAVE THE SAME ISSUE. I'M AFRAID THAT THIS IS A SAFETY CONCERN AND HOPE THAT HONDA CAN COME UP WITH A FIX.
Fuel system, Gasoline, May 6, 2005
HAVE A 2004 CRV. STARTED OVERFLOWING WHEN FILLING UP WITH GAS 3 MONTHS AFTER PURCHASE. HAVE BEEN WORKING WITH ONE, THEN ANOTHER DEALERSHIP FOR 8 MONTHS WITH NO RESOLUTION OTHER THAN MY TIME WASTED AND THEM TRYING TO BUILD ONE CAR OVER ONE PIECE AT A TIME. AMERICAN HONDA WAS NOTIFIED AT THE BEGINNING & HAS DONE NOTHING TO RESOLVED THE PROBLEM. (EXTREME INCOMPETENCE THERE) I HAVE RUN INTO OTHER PEOPLE AT GAS STATIONS WITH THE SAME PROBLEM. WANT TO KNOW HOW MANY MORE ARE OUT THERE THAT ARE NOT BEING ADDRESSED BY HONDA OR THE NHTSA. THIS IS A SAFETY HAZARD. I DON'T KNOW WHY IT WILL TAKE SOMEONE'S CAR ON FIRE AT A GAS STATION BEFORE ANYONE WILL DO SOMETHING ABOUT THIS.
Fuel system, Gasoline, May 2, 2005
WHEN ADDING GAS THE TANK OVERFLOWS WHEN FILLING UP ABOUT 95% OF THE TIME. THE PROBLEM FIRST BEGAN SEPTEMBER OF LAST YEAR AFTER DEALERSHIP SERVICED THE CAR. DEALER DOES NOT KNOW WHAT IS WRONG WITH VEHICLE. *AK *NM
Engine and engine cooling, Apr 25, 2005, fire
WHILE THE VEHICLE WAS POSITIONED AT THE STOP SIGN CONSUMER NOTICED BLACK SMOKE COMING FROM UNDER THE HOOD, AND SMELLED SOMETHING BURNING. PASSING BY DRIVER CAME TO GET THE CONSUMER OUT OF THE VEHICLE. CONSUMER TURNED THE VEHICLE OFF AND STEPPED OUT OF THE VEHICLE. WITHIN A 2-3 MINUTES THE FIRE WENT OUT ON ITS OWN. VEHICLE WAS TOWED TO THE DEALER, WHO INFORMED CONSUMER THAT THE FIRE WAS DUE TO OIL LEAKING FROM THE OIL FILTER SEAL ONTO THE MANIFOLD. *AK *BF *NM
Engine and engine cooling, Apr 17, 2005
I'M A 2004 HONDA CRV EX OWNER AND PURCHASED THE VEHICLE ON 10/18/2004. I NOTICED A BURNING SMELL FROM THE EXHAUST AFTER DRIVING THE VEHICLE. I RECEIVEDA PAMPHLET WHEN AT PURCHASE STATING A SMELL WILL BE EVIDENT FOR THE FIRST FEW HUNDRED MILES. HOWEVER, IT WAS THE FIRST THOUSAND MILES. CURRENT MILEAGE APR. 8009 MILES. I STILL SMELL IT OCCASIONALLY. NOT KNOWING ABOUT ALL THE PREVIOUS DAMAGE FROM OTHER OWNERS, FROM THE DOUBLING THE GASKET. I THINK IT MIGHT BE THAT. MAYBE OIL LEAKAGE OR SOMETHING. HAVEN'T BROUGHT IT IN FOR A CHECK ON THAT HOWEVER. BUT I WILL ASAP. I HAVE ALREADY GOT MY FIRST OIL CHANGE(04APR05) AT THE DEALERSHIP WHERE I PURCHASED VEHILE, AND HAVE NOT HAD ANY PROBLEMS FROM ANYTHING CATCHING FIRE. ALSO DIDN'T BRING UP THE SMELL, BUT I SHOULD HAVE. STILL DO SMELL A BURNING SCENT FROM THE EXHAUST AFTER DRIVING THE CAR. ALSO, MY 5TH DOOR(TRUNK) I NOTICED A THUPING SOUND WHEN OPENED ALL THE WAY AND BROUGHT IT UP DURING OIL CHANGE AND DEALERSHIP FIXED PROBLEM WITH NO QUESTIONS ASKED. THEY OVER CHARGE ME THOUGH($103.92). DON'T GO TO "POWAY HONDA " IN CALIFORNIA. ACTUALLY WRITING TO CONSUMER REPORTS AS WELL. ALSO HAVE TO SAY THIS IS A GREAT WEBSITE AND WILL RECCOMMEND TO OTHERS. THANK YOU. *AK
Air bags, Seat belts, Mar 30, 2005, crash
SEAT BELTS UNLATCHED DURING ROLLOVER ACCIDENT, AIR BAGS DID NOT DEPLOY. AIR BAG WAS NOT UNWIRED FROM BATTERY BEFORE PASSENGER FRONT DOOR REMOVAL AND STILL DID NOT DEPLOY. *AK
Visibility, Mar 24, 2005
WHILE DRIVING DOWN THE INTERSTATE AT 75 MILES AN HOUR, THE MOON ROOF ON MY 2004 HONDA CRV SHATTERED. IT LOOKS AS IF THE MOON ROOF WAS LIFTED FROM THE CAR AND HAS A CONCAVE SHAPE.
Air bags, Mar 23, 2005, crash
THE CONSUMER'S WAS INVOLVED IN AN ACCIDENT. THE CONSUMER WAS DRIVING AT APPROXIMATELY 20 MPH AND WAS T-BONED BY ANOTHER VEHICLE GOING AT 50 MPH. UPON IMPACT THE AIRBAGS FAILED TO DEPLOY. THE PASSENGER SUSTAINED INJURIES, AND WAS TAKEN TO THE EMERGENCY ROOM FOR TREATMENT. *AK THE SIDE AIR BAG ON THE PASSENGERS SIDE FAILED. *SC *JB
Vehicle speed control, Mar 22, 2005
WHILE ACCELERATING AT 55 MPH ACCELERATOR PEDAL STUCK. CONSUMER MANAGED TO DECELERATE THE VEHICLE, PULLED OVER, AND RESTARTED THE IGNITION. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Air bags, Vehicle speed control, Mar 21, 2005, crash
WHILE DRIVING 55 MPH THE CONSUMER HIT A DEER IN HER 2004 HONDA CRV. ALTHOUGH THE VEHICLE HAD FRONT END DAMAGE THE AIR BAGS DID NOT DEPLOY. THE VEHICLE'S THROTTLE ALSO BECAME STUCK. *NM THE CONSUMER REQUESTED THAT HONDA CONSIDER THIS INCIDENT TO CHANGE THE DESIGN LOCATION OF THE THROTTLE. *SC
Engine and engine cooling, Feb 23, 2005, fire
THE CONSUMER WAS DRIVING ON THE FREEWAY GOING APPROXIMATELY 60 MPH AND SUDDENLY THE DASHBOARD ILLUMINATED IN RED AND SMOKE WAS COMING FROM THE ENGINE COMPARTMENT. THE CONSUMER PULLED OVER AND CALLED FOR ASSISTANCE. THE CONSUMER WAS INFORMED BY THE FIRE FIGHTER THAT THERE WERE NUTS AND BOLTS MISSING FROM THE ENGINE. OWNER LATER CALLED THE DEALER AND WAS TOLD TO HAVE THE VEHICLE TOWED TO THE DEALER. THE CONSUMER WAS INFORMED THAT THERE WOULD BE A FEW CHANGES MADE TO THE ENGINE AND THE VEHICLE WOULD BE THERE FOR A COUPLE OF DAYS. PROVIDE FURTHER DETAILS. *JB