2004 Honda CR-V
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 501 owner complaints filed for this model year. This is the 11th highest complaint count among 26 CR-V model years with reports.
Of the 2004 reports, 34 involved a crash and 39 involved a fire. 31 people were injured.
What owners report most often
Recalls and investigations
Visibility, power window devices and controlsDec 10, 2020
Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.
Campaign 20V768000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical systemOct 5, 2012
Honda is recalling certain model year 2002-2006 CR-V passenger vehicles, manufactured from February 19, 2002, through July 28, 2006. The driver-side power window switch may fail or melt.
If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Campaign 12V486000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Air bags, frontalJun 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE WIRE HARNESS OF THE DRIVER'S FRONT AIR BAG WAS INCORRECTLY WIRED.
IN THE EVENT OF A CRASH, THE AIR BAG INFLATION RATE WOULD BE INCORRECT, WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER.
DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V255000 on NHTSA.gov
Representative owner complaints
501 reports, newest first.
Steering, Jul 12, 2004
WHILE DRIVING, AND TRYING TO MAKE A TURN STEERING WHEEL FROZE AND THE CAR BECAME UNCONTROLLABLE. DEALER'S SERVICE MANAGER DROVE THE VEHICLE, AND AGREED THAT THE POWER STEERING UNIT WAS DEFECTIVE. HONDA WILL NOT REPAIR THE VEHICLE, AND STATED VEHICLE HAD NO DEFECTS.*AK
Engine and engine cooling, Jul 12, 2004
I CAN NOT BELIEVE THAT HONDA WILL NOT RECALL THERE 2003-2004 CRV TO PREVENT A FIRE OR LOSS OF LIFE HAPPENING TO SOMEONE. NOR CAN I BELIEVE THAT YOUR ORGANIZATION WILL ALLOW THIS PRACTICE TO GO ON. I HAVE RECENTLY PURCHASED MY CAR, HOPING FOR A PIECE OF MIND, YET I AM CONSTANTLY WORRIED THAT I OR MY 2 YEAR OLD SON WILL NOT BE ABLE TO GET OUT IN TIME. THAT IS A PRETTY HIGH PRICE TO PAY. *LA
Fuel system, Other, Jul 11, 2004, fire
ON MAY 15, I TOOK MY 2004 HONDA CRV TO THE DEALERSHIP FOR ITS FIRST OIL CHANGE. MY DAUGHTER PICKED UP THE CAR 2 HOURS LATER AND DROVE 1-2 MILES WHEN PASSERAGES IN NEARBY CARS BEGAN BLOWING THEIR HORNS AND TELLING HER TO GET OUT OF THE CAR BECAUSE IT WAS ON FIRE. MEN IN THE CAR BEHIND CALLED THE FIRE DEPT. AND BEING MECHANICS CHECKED THE OIL. IT WAS "BONE DRY." FIRE DEPT. CALLED FOR SAND TO BE LAID. THE CAR WAS TOWED TO THE HONDA DEALERSHIP WHERE THEY HAD CLEANED IT UP BY THE TIME I GOT TO THE DEALERSHIP. THEY WANTED ME TO GET IN THE CAR AND FEEL SAFE ABOUT MY NEW CAR WHICH HAD 3800 MILES. THEIR ANSWER TO WHY THIS HAPPENED WAS THAT THEY HAD LEFT THE OLD OIL GASKET ON AND HAD PUT THE NEW ONE ON TOP. IT HAD BLOWN OIL OUT THE TAILPIPE. I LEFT THE CAR THERE FOR 6 WEEKS WHILE I SOUGHT LEGAL HELP, HAD INDEPENDENT MECHANICS CHECK IT OUT, SENT OIL SAMPLES AND FILTER TO INDEPENDENT LABS FOR TESTING. DURING THIS TIME I CONTACTED HONDA COPORATION, LOCAL TV STATIONS, AND MADE NUMEROUS PHONE CALLS TO THE DEALERSHIP. I REQUESTED A NEW CAR AND TO HAVE THE SERVICE PLAN WHICH I HAD PURCHASED TRANSFERRED TO ANOTHER DEALERSHIP. TWO WEEKS AGO, THE DEALERSHIP DID AGREE TO ISSUE ME A 72 MONTHS/100,000 MILE WARRANTY AND THEY DID REFUND MY SERVICE PLAN SO THAT I MAY PURCHASE IT FROM ANOTHER DEALERSHIP. AMERICAN HONDA CORPORATION NEVER TOOK ANY OWNERSHIP FOR THE SITUATION. THEY AGREED WITH THE DEALERSHIP. *AK
Fuel system, Gasoline, Jul 10, 2004
DURING FUELING OF VEHICLE, 1 TO 2 SECONDS AFTER PUMP AUTOMATICALLY STOPS, FUEL SPILLS OUT OF FILLER TUBE. EVEN UPON REMOVING GAS PUMP HANDLE, FUEL CAN BE SEEN FLOWING OUT OF FILLER TUBE FOR SEVERAL SECONDS, DOWN THE SIDE OF THE CAR AND ONTO THE GROUND. ESTIMATE 4 TO 8 OUNCES TOTAL. POTENTIAL FIRE AND ENVIRONMENTAL HAZARD. OCCURS ABOUT 50% OF THE TIME THE CAR IS FUELED, AND HAS OCCURED AT DIFFERENT GAS STATIONS. *AK
Engine and engine cooling, Jul 10, 2004
HAVING JUST HAD THE FIRST OIL CHANGE PERFORMED ON MY 2004 HONDA CR-V, I WAS ONLY A FEW BLOCKS AWAY FROM THE DEALERSHIP WHICH PERFORMED THE OIL CHANGE (HANOVER HONDA IN HANOVER, PA) WHEN SMOKE STARTED POURING OUT FROM UNDER THE HOOD AND THROUGH THE AIR CONDITIONING VENTS. I MANAGED TO GET THE VEHICLE OFF THE STREET AND THE IGNITION SWITCHED OFF WITHIN SECONDS OF THE LOW OIL WARNING LIGHT COMING ON. I WAS TOLD BY THE ASSISTANT SERVICE MANAGER THAT IT APPEARED THE OIL FILTER WAS DEFECTIVE. AFTER HEARING REPORTS IN THE NEWS (ON JULY 9, 2004) OF OTHER CR-V OWNER WHO EXPERIENCED FIRES IN THEIR VEHICLES THAT SEEMED TO ORIGINATE WITH THE OIL FILTER, I WANTED TO FILE THIS REPORT WITH NHTSA.*AK
Electrical system, Jul 9, 2004, fire
WHILE DRIVING AT 65 MPH CONSUMER WAS WARNED BY ANOTHER MOTORIST THAT THE VEHICLE WAS ON FIRE. VEHICLE WAS PULLED OVER, AND THE CONSUMER STOPPED THE ENGINE. IMMEDIATELY, THE FIRE WAS EXTINGUISHED, BUT CONTINUED TO SMOKE. ONCE THE SMOKE CLEARED CONSUMER COULD SEE THAT THE WIRES IN THE ENGINE COMPARTMENT WERE MELTED. SEVERAL NEWS PAPERS WERE RUNNING ADDS CONCERNING FAULTY OIL CHANGES BY HONDA MECHANICS.*AK
Engine and engine cooling, Jul 9, 2004, fire
(1) VEHICLE (2004 HONDA CR-V, VIN#SHSRD68474U20079) WAS BROUGHT INTO BRAHMAN HONDA (LOCAL DEALERSHIP IN MIAMI) FOR ITS FIRST OIL CHANGE ON APRIL 12TH, 2004. CONTINUED NORMAL USAGE OF VEHICLE UNTIL ENGINE CAUGHT ON FIRE ON JUNE 16TH, 2004 AT 8PM.*AK (2) VEHICLE WAS BEING DRIVEN IN NORMAL TRAFFIC CONDITIONS ALONG MAJOR STREET. AS THE VEHICLE WE BEING DRIVEN, IT BEGAN EMITTING LARGE AMOUNTS OF SMOKE FROM ENGINE COMPARTMENT. DRIVER WAS ABLE TO DISENGAGE THE VEHICLE AT A MAJOR INTERSECTION. FIRE DEPARTMENT CAME TO EXTINGUISH THE FIRE AND MOVE THE DISABLED VEHICLE OFF THE ROAD. EVIDENCE OF SIGNIFICANT OIL LEAK CAN BE FOUND. EVIDENCE OF OIL LEAKAGE CAN BE FOUND INSIDE AND UNDERNEATH THE VEHICLE. (3) VEHICLE HAS BEEN BROUGHT INTO BRAHMAN HONDA. PENDING INSPECTION BY INSURANCE COMPANY AND HONDA MECHANICS.
Engine and engine cooling, Jul 9, 2004, fire
MY 2004 HONDA CRV IGNITED AND BURST INTO FLAMES. THIS OCCURRED THE SAME DAY AS THE FIRST OIL CHANGE. MILEAGE WAS 5,400.*AK
Electrical system, Jun 25, 2004, fire
ON WEDNESDAY, JUNE 9, 2004 MY 2004 HONDA CRV CAUGHT ON FIRE AFTER LEAVING DEALERSHIP FROM HAVING 1ST OIL CHANGE. I WAS ORIGINALLY TOLD THE PROBLEM WAS "THE OLD O-RING/GASKET WAS NOT REMOVED AND A NEW ONE ADDED ON TOP OF OLD ONE". HOWEVER YESTERDAY WHEN I WENT BY TO GET THINGS OUT OF OTHER CAR I WAS TOLD IT WAS AN ELECTRICAL PROBLEM THAT CAUSED FIRE. DEALERSHIP WANTED TO REPAIR CAR AND GIVE IT BACK TO ME, BUT I REFUSED. AFTER WATCHING MY CAR BURN I JUST COULDN'T TAKE IT BACK....AFTER SEVERAL HOURS OF DISCUSSION AND TO THE POINT OF ME WALKING OUT AND GETTING LEGAL HELP, THEY GAVE ME A NEW 2004 CRV. THE FOLLOWING WEEK I FIND OUT FROM A CO-WORKER THAT HIS PARENTS WHO OWN A 2004 HONDA CRV ALSO CAUGHT ON FIRE AND WAS TOTALLY DESTROYED BY FIRE. THIS COUPLE IN THEIR 70'S ESCAPED UNHARMED. THEY HAD JUST HAD THEIR 1ST OIL CHANGE DAY BEFORE. I HAVE TALKED TO AMERICAN HONDA CORPORATION AND THEY ASSURED ME THERE WERE NO PROBLEMS WITH THE CARS BUT YET THERE ARE NUMEROUS COMPLAINTS ON WEBSITES TALKING ABOUT 2004 CRV FIRES. EVEN THOUGH I WAS GIVEN A NEW CAR I AM NOW AFRAID OF IT AND WHAT MIGHT HAPPEN AGAIN. I AM VERY CONCERNED IF THERE IS A PROBLEM HONDA SHOULD ADDRESS IT BEFORE SOMEONE IS INJURED OR KILLED.*AK
Electrical system, Jun 23, 2004, fire
HAD OIL AND OIL FILTER REPLACED ON JUNE 16. DROVE HOME, APPROXIMATELY 7 MILES. NEXT DAY DROVE APPROXIMATELY 5 MILES AND CAR WAS TOTALLY DESTROYED BY FIRE. FIRE DEPARTMENT PUT OUT FIRE.POLICE FILLED OUT REPORT.THE HONDA HAD JUST OVER 3,700 MILES AND WAS PURCHASED MARCH 25, 2004. *AK
Engine and engine cooling, Jun 16, 2004
ON MAY 29, 2004, I PURCHASED A HONDA CR-V, 2004, VEHICLE FROM CASEY HONDA IN NEWPORT NEWS. IT IS A FOUR-WHEEL DRIVE VEHICLE WITH AUTOMATIC TRANSMISSION. I HAD THE VEHICLE FOR ONLY TWO WEEKS AND I ONLY DROVE IT 109 MILES. THE ODOMETER RIGHT NOW SHOWS 117 MILES. ON JUNE 13, I WAS DRIVING THE VEHICLE IN NEWPORT NEWS, VA WHEN SUDDENLY THE ENGINE STOPPED IN THE MIDDLE OF THE ROAD, IN FRONT OF THE STOP TRAFFIC LIGHT. THERE WAS A BURNING SMELL COMING OUT OF THE HOOD AND THE CHECK ENGINE LIGHT CAME ON. WHEN I TURN ON THE ENGINE THE TACHOMETER SHOW 1000 RPM, THEN 3000 RPM AND THEN BACK AGAIN TO 2000 RPM. THUS THE TACHOMETER SHOWS AN UNSTABLE RUNNING ENGINE WHEN THE TRANSMISSION IS ON THE NEUTRAL OR PARKING POSITION. I WAS ABLE TO START THE ENGINE AFTER A FEW MINUTES AND GET HOME WHICH WAS FORTUNATELY ONLY A MILE AWAY. ON JUNE 14, 2004 I CONTACTED THE CASEY HONDA DEALERSHIP AND THEY SENT THEIR REPRESENTATIVE TO TOW AWAY THE VEHICLE. THE ODOMETER SHOWED 117 MILES. THE SAME DAY THE DEALERSHIP SERVICEMAN, MR. KEVIN, CALLED ME AND TOLD THAT THE VEHICLE IS NOT DRIVABLE AND THAT THEY HAVE TO KEEP THE VEHICLE FOR ABOUT A WEEK UNTIL THE PARTS WILL ARRIVE AND THEY WILL TRY TO FIX IT. HE TOLD ME THAT THE CAUSES OF THE PROBLEM ARE SOME DEFECTIVE PARTS THAT THEY NEED TO REPLACE.
Air bags, Jun 14, 2004
CALLED REGARDING RECALL OF 2004 HONDA CR-V. MANUFACTURER HAD NO INFORMATION ABOUT RECALL, COULDNT TELL ME WHEN RECALL NOTICES WERE GOING OUT AND REFERRED ME TO NHTSA FOR MORE INFORMATION. *AK
Electrical system, Jun 8, 2004, fire
WHILE DRIVING 65 MPH ENGINE STARTED SMOKING AND FLAMES BEGAN COMING FROM UNDER THE VEHICLE. *AK
Fuel system, Gasoline, Jun 7, 2004
JUST PURCHASED A HONDA CR-V (NEW). WHEN THE GAS TANK IS FILLED UP AT THE PUMP THERE IS GAS SPILLAGE FOLLOWING THE AUTOMATIC SHUTOFF OF THE PUMP. THE AMOUNT IS APPROX. 2 TO 4 OZ OF FUEL. THIS COULD CAUSE A FIRE AND IS ALSO AN AIR POLLUTION SOURCE. THIS SPILLAGE OCCURS EVERY TIME I FILL UP THE TANK. THIS MUST BE CORRECTED. IS THERE CURRENTLY A RECALL??? AM I THE ONLY ONE WITH THIS PROBLEM??? WILL THIS GET FIXED??? WHO SHOULD I CONTACT NEXT??? *AK
Engine and engine cooling, May 16, 2004, fire
TOOK NEW 2004 HONDA CR-V INTO DEALER (BOB BARBOUR HONDA OF GREENVILLE, NC) FOR FIRST OIL CHANGE ON SATURDAY, MAY 15 2002. ON SUNDAY, WHILE DRIVING ACROSS TOWN TO CHURCH WITH MY WIFE AND TWO YOUNG CHILDREN, I NOTICED A LARGE AMOUNT OF SMOKE. I PULLED OUT OF TRAFFIC AND A MAN AT A NEARBY BUSINESS CAME RUNNING OUT YELLING THAT MY CAR WAS ON FIRE. WE EXITED THE VEHICLE, UNBUCKLED THE CHILDREN FROM THE SAFTEY SEATS AND GOT AWAY FROM THE CAR. THE FIRE DEPT WAS CALLED TO EXTENGUISH THE FIRE. POLICE OFFICER ALSO ARRIVED ON THE SCENE. AS IT IS A SUNDAY, I HAVE NOT BEEN IN CONTACT WITH THE DEALER YET TO DETERMINE HOW THEY INTEND TO CORRECT THE SITUATION. THIS IS A VERY DANGEROUS SITUATION. *AK
Engine and engine cooling, May 14, 2004
WHILE DRIVING AT 45 MPH VEHICLE STALLED. THIS CAUSED A LOSS OF STEERING AND BRAKES. VEHICLE WAS TAKEN TO THE DEALERSHIP, AND MECHANIC DETERMINED TO REPLACE THE OIL PUMP. *AK
Power train, May 10, 2004, crash
MY CAR HAD BEEN PARKED FOR SEVERAL HOURS AT A RELATIVELY FLAT AREA AT THE TOP OF A HILL. WHEN I GOT IN TO START THE CAR, THE LIGHT CAME ON THAT THE TAIL GATE WAS OPEN. I WENT TO THE BACK OF THE VEHICLE TO SLAM THE GATE AND THE WINDOW. WHEN I GOT AROUND TO THE FRONT DOOR OF THE CAR AND OPENED IT, I HEARD A POP AND THE CAR STARTED ROLLING. I STUCK MY FOOT IN TO GET MY FOOT ON THE BRAKE, BUT THE OPEN DOOR KNOCKED ME DOWN AND THE CAR CONTINUED ROLLING TILL IT HIT A STONE WALL. I AM SURE THAT I HAD THE CAR IN PARK. THAT DAY I GOT A RENTAL CAR WHICH HAS THE GEAR SHIFT ON THE FLOOR. MY CAR HAS THE GEAR SHIFT ON THE DASH BOARD. FOR DAYS, EVERY TIME I STOPPED, MY HAND WOULD AUTOMATICALLY GO UP TO THE DASH BOARD TO MOVE IT INTO PARK. I AM SURE I HAD THE CAR IN PARK. IT WAS NOT ROLLING WHEN I WAS STANDING BEHIND IT TO SLAM THE TAIL GATE AND WINDOW. IT WAS NOT ROLLING WHEN I WENT BACK TO THE FRONT DOOR. I DON'T KNOW WHAT THE "POP" WAS, BUT THAT WAS WHEN THE CAR STARTED ROLLING. FORTUNATELY, MY INJURY WAS SLIGHT. WHEN THE DOOR KNOCKED ME DOWN, I ROLLED AWAY FROM THE CAR. THE BOTTOM OF THE OPEN DOOR BRUISED AND GOUGED THE FRONT OF MY RIGHT LEG. I DID NOT GO TO THE HOSPITAL. *LA
Electrical system, Apr 26, 2004, fire
MY WIFE WAS DRIVING DOWN THE ROAD AND THE ENGINE CAUGHT ON FIRE. SHE WAS IN TOWN DOING ABOUT 30 MPH. THE FIRST INDICATION OF FIRE WAS SMOKE COMING OUT OF THE HOOD. SHE STOPPED THE CAR AND GOT OUT. ANOTHER MOTORIST THAT STOPPED SAID FLAME WERE COMING OUT OF THE RIGHT FRONT SIDE OF THE VEHICLE WHEN MY WIFE WAS DRIVING DOWN THE STREET. THE FIRE DEPARTMENT SAID THE CAR WAS TOTALLED. I AM WAITING ON THE INSURANCE COMPANY TO LOOK AT THE VEHICLE. THE CAR WAS PURCHASED IN DECEMBER 2003 - NEW. *AK
Latches/locks/linkages, Apr 19, 2004, crash
OUR CLIENT, WILSON SANCHEZ, WAS DRIVING HIS 2004 CR-V MPV WHEN IT SLID ON ICE AND ROLLED ONTO ITS ROOF. THE REMOVABLE PICNIC TABLE, A STANDARD ACCESSORY IN THAT MODEL VEHICLE, FELL OUT OF ITS RETAINED POSITION IN THE REAR CARGO AREA AND STRUCK MR. SANCHEZ ON THE LEFT SIDE OF HIS HEAD BEHIND HIS EAR. HE RECEIVED SERIOUS INJURIES. THE TABLE DESIGN DOES NOT SECURE IT IN PLACE IN A ROLLOVER.*AK
Engine and engine cooling, Mar 17, 2004
WHEN DRIVING VEHICLE STALLED. CONSUMER CONTACTED THE DEALERSHIP ON TWO SEPARATE OCCASIONS, BUT THE PROBLEM STILL OCCURS. *AK DEALER REFUSED TO TELL CONSUMER THE SPECIFIC DEFECT ON VEHICLE. *LA
Other or unspecified, Mar 9, 2004
ONE MONTH AGO I PURCHASED A 2004 HONDA CR-V. THIS AFTERNOON ON MY WAY HOME FROM WORK, I WENT TO HIT THE BRAKE PEDAL WHEN I DISCOVERED SOMETHING HAD FALLEN OVER THE BRAKE PEDAL. HONDA HAS PUT A PIECE OF PLASTIC UNDER THE DASH FOR SOME REASON AND DEVISED SOME RINKY DINK WAY TO HOLD IT IN PLACE. THE LATCH WAS STILL IN THE LOCKED POSITION BUT IT HAD VIBRATED TO THE SIDE AND CAME LOOSE, FALLING ON THE BRAKE PEDAL AND ALMOST CAUSING AN ACCIDENT. FORTUNATELY I WAS NOT FOLLOWING TO CLOSE SO I HAD TIME TO STOP BEFORE REAR ENDING THE CAR IN FRONT OF ME, BUT JUST BARELY. I WAS NOT ABLE TO PULL OVER TO REMOVE THE PIECE OF PLASTIC FOR SEVERAL MORE MILES AND ONCE AGAIN, CAME CLOSE TO REAR ENDING SOMEONE BECAUSE THIS PIECE OF PLASTIC HAD FALLEN OVER THE BRAKE PEDAL. I THINK YOU NEED TO TAKE A LOOK AT THIS AND HAVE HONDA FIX THIS BEFORE SOMEONE HAS A REALLY BAD ACCIDENT.
Wheels, Feb 6, 2004
A LUG BOLT ON THE FRONT LEFT WHEEL BROKE OFF OF MY 2003 CRV. NOT SURE, BUT IT HAS BEEN WITHIN ABOUT 30 DAYS. I NOTICED IT A COUPLE OF DAYS AGO. I AM THE ORIGINAL OWNER.*AK
Visibility, Jan 2, 2004
2004 HONDA CR-V WINDSHIELD STRESS FRACTURE Y CR-V WAS 6 WEEKS OLD WITH 600 MILES ON IT WHEN I DISCOVERED A STRESS FRACTURE IN THE FRONT WINDSHIELD GLASS BEGINNING AT THE PILLAR AND WORKING HORIZONTALLY. EALER AGREED TO FIX UNDER WARRANTY. DEALER PERSONNEL AND THE AUTO GLASS REPAIR TECHNICIANS REPORT SEEING THIS PROBLEM ON CR-VS AND ELEMENTS. *AK
Latches/locks/linkages, Dec 22, 2003
DOOR LOCKS ON 2004 HONDA CRV DO NOT FUNCTION AS MANUAL STATES. WHEN INSERTING KEY INTO DRIVER'S SIDE DOOR, TURNING KEY CLOCKWISE, AND HOLDING, ALL THE DOORS DO NOT UNLOCK AS STATED IN THE MANUAL. INSTEAD, ONLY THE DRIVER DOOR OPENS. SAME PROBLEM EXISTS ON PASSENGER SIDE OF CAR. HONDA CLAIMS MANUAL ENTRY IS A TYPO AND CAR IS DESIGNED TO FUNCTION THAT WAY. *AK
Visibility, Nov 21, 2003
THE DRIVER AND PASSENGER SIDE FRONT WINDOWS GO ALL THE WAY UP WHEN USING THE CONTROLS TO RAISE THE WINDOW. THE DEALER INDICATED TO THE CONSUMER THAT THIS IS THE WAY THE VEHICLE WAS DESIGNED. PLEASE PROVIDE FURTHER DETAILS.