2009 Honda CR-V
Problems, recalls and owner-reported issues
Air bags is the leading concern among 386 owner complaints filed for this model year. This is the 19th highest complaint count among 26 CR-V model years with reports.
Of the 2009 reports, 29 involved a crash and 2 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersMar 30, 2023
Honda (American Honda Motor Co.) is recalling certain 2007-2011 CR-V vehicles that were sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin. An accumulation of road salt may cause the frame to corrode and possibly detach the rear trailing arm.
A detached rear trailing arm can cause a loss of vehicle control, increasing the risk of a crash.
Dealers will inspect and install a support brace or repair the rear frame, as necessary, free of charge. Depending on the extent of any corrosion damage, Honda may offer to repurchase the vehicle. Owner notification letters were mailed May 22, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is UE3.
Campaign 23V228000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2013 Acura ILX, 2015 RDX, 2005-2010 and 2012 RL, 2009-2014 TL, 2010 and 2012 ZDX, 2007-2011 CR-V, 2011-2013 and 2015 CR-Z, 2009-2013 Fit, 2013 Fit EV, 2010-2011 and 2013 Insight and 2007-2014 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are S5B and W59.
Campaign 19V500000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Campaign 18V042000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 31, 2017
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Campaign 17V545000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 29, 2017
Honda (American Honda Motor Co.) is recalling certain 2007-2011 Honda CR-V vehicles which have had the passenger frontal air bag replaced. The air bag inflator repair kit may have been assembled by the supplier with an incorrect wire harness.
If an inflator with an incorrect wire harness is installed, the air bag may not deploy as intended, increasing the risk of injury in the event of a crash.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag inflator, free of charge. The recall began on August 3, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KF9.
Campaign 17V417000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Campaign 17V030000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 24, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Campaign 16V346000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleFeb 3, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2007-2011 Honda CR-V, 2011-2015 CR-Z, 2010-2014 FCX, and Insight, 2009-2013 Fit, 2013-2014 Fit EV, 2007-2014 Ridgeline, 2013-2016 Acura ILX, 2013-2014 Acura ILX Hybrid, 2007-2016 RDX, 2005-2012 Acura RL, 2009-2014 Acura TL, and 2010-2013 Acura ZDX vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JY0, JY1, and JY2.
Campaign 16V061000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Aug 4, 2011
HONDA IS RECALLING CERTAIN MODEL YEAR 2005-2010 ACCORD, 2007-2010 CR-V, AND 2005-2008 ELEMENT PASSENGER CARS MANUFACTURED FROM JULY 1, 2004, THROUGH SEPTEMBER 3, 2010. THE OUTER RACE OF THE SECONDARY SHAFT BEARING MAY BE BROKEN DURING CERTAIN DRIVING STYLES. A BROKEN OUTER RACE MAY CAUSE ABNORMAL NOISE, THE MALFUNCTION INDICATOR LIGHT TO TURN ON, AND ALLOW CONTACT BETWEEN THE TRANSMISSION IDLE GEAR AND AN ELECTRONIC SENSOR HOUSING WITHIN THE TRANSMISSION.
THIS COULD RESULT IN A SHORT CIRCUIT CAUSING THE ENGINE TO STALL. ADDITIONALLY, BROKEN PIECES OF THE OUTER RACE OR BALL BEARING FROM THE SECONDARY SHAFT MAY BECOME LODGED IN THE PARKING PAWL RESULTING IN THE VEHICLE ROLLING AFTER THE DRIVER HAS PLACED THE GEAR SELECTOR IN THE PARK POSITION. ENGINE STALL AND UNEXPECTED VEHICLE MOVEMENT INCREASES THE RISK OF A CRASH OR PERSONAL INJURY TO PERSONS WITHIN THE PATH OF A ROLLING VEHICLE.
HONDA WILL NOTIFY OWNERS AND DEALERS WILL UPDATE THE AUTOMATIC TRANSMISSION CONTROL MODULE SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 27, 2011. OWNERS MAY CONTACT HONDA AUTOMOBILE CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 11V395000 on NHTSA.gov
Representative owner complaints
386 reports, newest first.
Visibility, Visibility/wiper, Apr 17, 2019
TL* THE CONTACT OWNS A 2009 HONDA CR-V. WHILE DRIVING APPROXIMATELY 55 TO 60 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WAS NO INJURY. THE VEHICLE WAS TAKEN TO TO HAVE THE SUN ROOF REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *TT
Suspension, Power train, Structure, Apr 1, 2019
WHILE BEING DRIVEN AT 55-60 MPH ON A 4 LANE HIGHWAY THE DRIVER SIDE REAR SUSPENSION CONTROL ARM BROKE FREE FROM THE UNIBODY CAUSING THE REAR TIRE TO TWIST SIDEWAYS AND LODGE IN THE WHEEL WELL. THE DRIVER SIDE REAR AXLE PULLED FREE FROM THE REAR DIFFERENTIAL DUE TO DETACHMENT. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, BUT USED BOTH LANES AND THE VEHICLE WIDTH SHOULDER OF THE ROAD TO DUE SO. HAD ANOTHER VEHICLE BEEN CLOSE BY AN ACCIDENT WOULD HAVE RESULTED. THE CRV HAD BEEN NYS INSPECTED 2 MONTHS PRIOR WITH NO SIGNS OF AN IMPENDING PROBLEM. PICTURES ARE ATTACHED SHOWING THE DETACHED DRIVER SIDE AND ALSO THE INTACT PASSENGER SIDE. AFTER TAKING PICS SHOWING AN INTACT MOUNT ON THE PASSENGER SIDE A HAMMER WAS USED TO CHECK THE STRUCTURE AND IT WAS POSSIBLE TO OPEN UP A HOLE ON THAT SIDE AS WELL. THE VEHICLE WAS DRIVEN IN NY DURING THE WINTER, THUS ROAD SALT WAS ENCOUNTERED. THE ONLY PART OF THE CRV AFFECTED BY RUST WAS THE MOUNTING LOCATION OF BOTH REAR CONTROL ARMS DUE TO AN AREA WHERE MOISTURE AND SALT CAN ENTER, BUT NOT ESCAPE. THE REST OF THE UNDERCARRIAGE AND EXTERIOR BODY WERE RUST FREE. HONDA WAS CONTACTED, BUT UNWILLING TO TAKE ANY ACTION DUE TO AGE AND MILES ON VEHICLE. THE CASE# AND LAST CORRESPONDENCE WITH HONDA IS INCLUDED--NO RESPONSE FROM HONDA.
Air bags, Mar 19, 2019
PASSENGER AIRBAG LIGHT KEEP GOING ON AND OFF
Service brakes, Mar 6, 2019
MY WIFE'S SISTER IS THE ORIGINAL OWNER OF THE CAR. SHE COULD NO LONGER DRIVE SO WE PURCHASED THE CAR FROM HER IN ABOUT JUNE OF 2015. IT HAD 11,000 MILES ON IT AT THE TIME. WE NOTICED THAT THE BREAK PEDAL STARTED GOING ALMOST ALL THE WAY TO THE FLOOR AND TOOK IT IN FOR REPAIR TO FRONTIER HONDA IN COLORADO WHERE WE LIVED AT THE TIME. THIS WAS REPEATED A NUMBER OF TIMES AS THE PEDAL CONTINUED TO START GOING NEAR THE FLOOR A SHORT TIME AFTER THE REPAIR ATTEMPT. THEY COULD NOT DETERMINE WHAT WAS WRONG AND WE ENDED UP PAYING FOR THE TROUBLESHOOTING MULTIPLE TIMES. WE MOVED TO OHIO IN JUNE OF 2018 AND IN OCTOBER FOR 2018 WE TOOK IT INTO MATT CASTRUCCI'S AUTO MALL OF DAYTON (HONDA 937-434-4723) WHERE AGAIN WE HAD TO PAY FOR TROUBLESHOOTING. IT HAD 66,278 MILES ON IT AT THE TIME. EACH TIME WE TOOK IT IN THE TROUBLESHOOTING INCLUDED A BLEED OF AND INSPECTION OF THE BREAK SYSTEM AND EACH TIME THE PEDAL WOULD GO BACK TO NORMAL RANGE OF MOTION. AFTER A PERIOD OF TIME, ESPECIALLY IN COLD WEATHER, THE PEDAL WOULD GO DOWN CLOSER TO THE FLOOR. THE LATEST TIME WE TOOK IT IN TO MATTS HONDA DEALERSHIP THEY DETERMINED THE ANOMALY IS DUE TO A DEFECTIVE PART WITHIN THE ABS PORTION OF THE BREAK SYSTEM WHICH WOULD COST OVER $2000 TO REPAIR. MATT CALLED AND MENTIONED THAT HE WAS INFORMED THAT SOME CARS GOT EQUIPPED WITH THE DEFECTIVE PART. AFTER MATT CHECKED WITH HIS REGIONAL REPRESENTATIVE HE CALLED TO INFORM US THAT HONDA WILL NOT TAKE CARE OF THE PROBLEM DUE TO THE AGE OF THE VEHICLE. IF IT HAD LESS MILES ON IT THEY WOULD BUT AT SOME TIME THE OWNER NEEDS TO TAKE RESPONSIBILITY OF THE REPAIRS. THE PEDAL WOULD START GOING NEAR THE FLOOR AFTER THE CAR SAT UN-DRIVEN ESPECIALLY WHEN COLD OUT. THE CAR IS STILL NOT REPAIRED. THE BREAK PEDAL IS STILL GOING ALMOST TO WHERE IT IS TOUCHING THE FLOOR, AND MY WIFE WILL BE IN DANGER BECAUSE OF THE DEFECTIVE PART.
Power train, Feb 23, 2019
MY 2009 HONDA CR-V STARTED ROLLING WHEN I WAS OUT OF THE CAR AFTER PLACING THE TRANSMISSION IN PARK. THIS IS NOW A CONTINUOUS PROBLEM. I HAVE TAKEN THE VEHICLE TO A DEALER FOR THE EXISTING TRANSMISSION RECALL ISSUED BACK IN 2011. THE DEALER ADVISED THE 'FIX' WAS TAKEN CARE OF PREVIOUSLY AND MY CURRENT PROBLEM IS NOT RELATED TO THE EXISTING RECALL. THE PROBLEM I HAVE CERTAINLY SEEMS TO MATCH THE RECALL. I FEEL HONDA DOES NOT WANT TO HONOR THE RECALL SINCE THERE ARE APPROXIMATELY 150,000 MILES ON THE VEHICLE AND REPAIRS WOULD BE VERY EXPENSIVE. I AM BEING QUOTED BY THE DEALER A PRICE OF APPROXIMATELY $3,700 TO CORRECT THE PROBLEM.
Service brakes, Jan 6, 2019
THIS ENTRY HAS TO DO WITH REPLACEMENT / AFTERMARKET DISC BRAKE PADS MANUFACTURED BY RAYBESTOS. I SEARCHED THIS SITE TO TRY AND DETERMINE IF THIS IS THE PLACE TO REPORT THIS, BUT I'M UNCERTAIN, AND FELT IT BEST TO JUST GIVE YOU THIS INFORMATION REGARDLESS. I'M AN AUTO MECHANIC AND I'VE SEEN THIS ISSUE QUITE A FEW TIMES NOW OVER THE PAST 5 YEARS, AND I CONTACTED THE MANUFACTURER VIA THEIR WEB SITE OVER 2 WEEKS AGO, AND THEY DID NOT RESPOND. THIS IS A DESIGN ERROR IN THE BRAKE PAD SHIM CAUSING THE PAD TO NOT MAKE FULL CONTACT WITH THE OUTER CALIPER SURFACE. THIS CAUSES THE PADS ON BOTH SIDES TO NOT MAKE FULL (PARALLEL) CONTACT WITH THE ROTOR. THIS REDUCES THE FRICTION ASPECT, AND CAUSES A SLIGHTLY SPONGY PEDAL. IT'S EASILY SEEN IN THE CONTACT SURFACE OF THE ROTOR AFTER AN INITIAL DRIVE. I'VE HAD CUSTOMER REMARKS AND COMPLAINTS, AND THE ONLY RESOLVE IS TO DISMANTLE THE PADS FROM THE CALIPER, AND REMOVE THE ANTI-SQUEAL SHIM. IF DRIVEN AS-IS, THE FRICTION MATERIAL OF THE BRAKE PAD WILL EVENTUALLY WEAR DOWN UNTIL FULL CONTACT DOES OCCUR, BUT THIS MAY TAKE HUNDREDS OF MILES. IN THE MEANTIME, THE BRAKING EFFICIENCY IS SOMEWHAT COMPROMISED. I HAVE 10 PHOTOS I WANT TO SEND EXPLAINING THE SITUATION, AND THEY INCLUDE AN OEM HONDA PAD WITH THE OEM SHIM TO SHOW THE DIFFERENCE. I JUST DISCOVERED YOUR SYSTEM ONLY ALLOWS ONE PHOTO, SO IT'S THE BEST ONE COMPARING THE OEM PAD TO THE REPLACEMENT. PLEASE REQUEST THE REST IF YOU FEEL THIS IS WORTH PURSUING ON YOUR PART. THE RAYBESTOS PART NUMBER IS EHT1086H, AND THEY APPLY TO THESE VEHICLES; BUYER'S GUIDE : RAYBESTOS EHT1086H BRAKE PAD ACURA RDX 2010-2018 HONDA ACCORD CROSSTOUR 2010-2011 HONDA CR-V 2005-2016 HONDA CROSSTOUR 2012-2015 THANK YOU.
Visibility, Oct 9, 2018
TL* THE CONTACT OWNS A 2009 HONDA CR-V. WHILE DRIVING 75 MPH, THE SUN ROOF SHATTERED WITHOUT WARNING. THERE WERE NO INJURIES. THE DEALER (SMART HONDA, 11206 HICKMAN RD, DES MOINES, IA 50325, (515)-253-3040) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,371.
Electrical system, Aug 30, 2018
TAKATA RECALL. MY CAR FRONT PASSENGER DOOR LOCKS MAKES LOUD NOISE WHEN LOCKING THE DOOR. THERE WAS A RECALL FOR SAME ISSUE ON SAME MODEL WITH SPECIFIC YEAR AND MODLES BUT WHEN I CALL THEY SAID THE RECALL IS NOT FOR MY VIN NUMBER. HOW COME SOME OF THE SAME MODELS ARE RECALLED AND NOT OTHERS. I HAVE 63,000 MILES ON MY HONDA. POSSIBLE DOOR ACUTAROR REPLACEMENT.
Steering, Aug 25, 2018
STEERING RACK REPLACED ABOUT 3-1/2 YEARS AGO PROBABLY AROUND 50,000 MILES (EST) . WAS TOLD TODAY NEEDS SECOND REPLACEMENT AT AROUND 86,000 MILES. THIS MEANS STEERING RACK WILL HAVE FAILED TWICE.
Structure, Aug 25, 2018
REAR PASSENGER DOOR BEHIND DRIVER'S SIDE, DOOR LOCK CANNOT BE UNLOCKED OR OPENED FROM INSIDE. TRIED ALL OPTIONS. SAME RESULT. I MUST OPEN DOOR FROM OUTSIDE ONLY. VEHICLE IS OBVIOUSLY PARKED ON STREET AND ON DRIVEWAY.
Air bags, Aug 24, 2018, crash
TAKATA RECALL THIS 2009 HONDA CR-V WAS DECLARED A TOTAL LOSS IN A STATIONARY PARKING LOT CRASH UNRELATED TO AIR BAGS AND HAS BEEN DESTROYED. PLEASE REMOVE FROM LIST OF RECALLS.
Structure, Jun 25, 2018
PAINT ON ROOF OF CAR PEELING RAPIDLY..NEEDS SANDING AND REPAINTING
Service brakes, May 17, 2018
TO WHOM IT MAY CONCERN, I AM A NEW HONDA OWNER. LAST NIGHT (5/15/18) I WAS DRIVING ON THE HIGHWAY GOING 60MPH WHEN MY REAR BREAK JUST LOCKED UP AUTOMATIC NEARLY CAUSING A TERRIBLE COLLISION. IMMEDIATELY AFTER, I PULLED OVER AT 10:30PM AT NIGHT ON THE SIDE OF THE ROAD. AFTER HAVING A FULL DIAGNOSTIC IT WAS A REVEALED A BREAK MALFUNCTION DUE TO FAILED ABS MODULE CAUSING ALL BRAKES TO IMMEDIATELY LOCK UP WITHOUT WARNING OR NOTICE. THIS ABS/VSA MODULE ASSEMBLY SAFETY FEATURE IS THE BRAIN FOR THE BRAKES AND IS VITALLY IMPORTANT TO THE OVER ALL FUNCTION OF THE VEHICLE BRAKING SYSTEM. OUT OF POCKETS EXPENSIVE FOR PARTS & LABOR BY HONDA DEALERSHIP IN HAWAII IS CHARGING ME $2,642.63. I NEED AN IMMEDIATE REPLY BACK. THANK YOU.
Other or unspecified, Apr 17, 2018
PULLED MY CAR INTO MY GARAGE. TRAPPED IN MY CAR. UNABLE TO UNLOCK THE DOORS. UNROLLED WINDOWS, UNABLE TO OPEN DOORS BY REACHING OUTSIDE HANDLES. REMOTE ON KEY DIDN'T HELP. HAD TO GET ASSIST TO USE THE KEY IN THE OUTSIDE KEY HOLE. FORTUNATELY, THE WINDOWS WORKED, AND I HAD MY PHONE TO CALL FOR HELP. TRIED MANY TIMES TO UNLOCK DOORS OVER THE NEXT HOURS. ONLY WORKED WITH KEY IN LOCK. TOOK TO DEALER. AGAIN NEEDED ASSIST TO EXIT CAR. PERSONNEL REALLY QUESTIONED MY SANITY SAYING, ' NO WAY' WHEN I EXPLAINED PROBLEM. THEY APPROACHED THE CAR, AND USING THE REMOTE UNLOCKED THE DOORS! WITH THAT, THEY SENT ME ON MY WAY. NO EXPLANATION FOR WHAT HAD HAPPENED, OR ASSURANCE IT WOULDN'T HAPPEN AGAIN. FORTUNATELY I HAD MY PHONE AND THE GARAGE DOOR WAS STILL OPEN, SO I WAS ABLE TO GET HELP. AS AN 83 YEAR OLD WIDOW, IT WAS AN UNCOMFORTABLE SITUATION. GLAD I DIDN'T HAVE TO RESORT TO CLIMBING OUT A WINDOW.
Air bags, Apr 9, 2018
PASSENGER AIR BAG NEVER SHOW OFF WHEN NOBODY IS IN THE SEAT LES YOU CONNECT THE SEAT BELT THEN THE LIGHT OFF WE STAY ON I COMPLAIN TO THE DEALER FOR 3 YEARS BECAUSE I HAVE 5 YEARS EXTENDED WARRANTY KNOW THAT WARRANTY EXPIRE THEY GIVE TWO CODE SAID THAT THE WEIGHT SENSOR IS NO GOOD THEY WON ME TO PAY $ 1506.58 TO FIXED WHEN HAPPEN WAS ON THE WARRANTY CODE ARE 83-27 INTERNAL FAILURE OF THE FRONT PASSENGER WEIGHT SENSOR {REAR OUTER SIDE} 56-21 UNDEFINED DATA RECEIVED THE PCM {A/T SYSTEM}
Vehicle speed control, Mar 12, 2018
I WAS DRIVING 45 MPH ON THE FREEWAY, WHEN MY GAS PEDAL WENT DOWN ON ITS OWN AS IF I WANTED TO SPEED UP. A FEW MINUTES LATER IT DID THE SAME THING, BUT THIS TIME THE GAS PEDAL STUCK. I PUT MY 4-WAY FLASHERS ON, TRIED BRAKING AND PUT MY RIGHT FOOT UNDER THE PEDAL TO TRY AN "LOOSEN IT". IT FINALLY "UNLOCKED" AND I WAS ABLE TO DRIVE NORMALLY. IT WAS NOT MY FLOOR MATS IN THE WAY EITHER, BECAUSE I CHECKED THAT. AFTER RESEARCHING OVER THE WEEKEND IT LOOKS LIKE THERE HAVE BEEN 295 HONDA COMPLAINTS FOR THE SAME PROBLEM. WHEN ARE YOU GOING TO INVESTIGATE THIS AND CORRECT THE PROBLEM, BEFORE SOMEONE GETS SEVERELY INJURED OR KILLED? A FEW YEARS AGO THE TOYOTA PRIUS HAD AN ISSUE WITH THIS. MAYBE YOU SHOULD TALK WITH THEM.
Air bags, Mar 11, 2018
TAKATA RECALL. I DID GO TO DEALERSHIP AND GOT THE AIR BAG FIXED, BUT I NEVER GOT A NOTICE ABOUT ANOTHER RECALL ON THIS VEHICLE.
Other or unspecified, Jan 26, 2018
I PARKED AT OPEN PARKING LOT IN GATED COMM UNITY ON 01/24/18 AT APPROXIMATELY 7:00PM . THE WEATHER WAS CLEAR AND APPROXIMATELY 30 TO 40 DEGREES. I LEFT IN M Y VEHICLE AT APPROXIMATELY 9:00 AM ON 01/25/18. I DID NOT NOTICE ANYTHING WRONG WITH MY SUNROOF. WHEN I STARTED ACCELERATING AT 30 TO 40 MILES PER HOUR, I HEARD SOME CRACKLING NOISE THAT WAS COMING FROM AND FLYING OFF. I THEN NOTICED GLASS IN THE SUN ROOF COVER THAT IS PULLED OVER THE GLASS INSIDE THE VEHICLE. WHEN I GOT TO WORK (3 MILES ON BELTWAY), I OBSERVED THAT THE GLASS OF THE SUN ROOF WAS SHATTERED AND HAD A LARGE HOLE IN THE GLASS. I RETURNED TO CONDO AND SURVEILLED PARKING LOT AND OTHER PARKED VEHICLES AND DID NOT SEE ANYTHING THAT MAY HAVE FALLEN ONTO THE SUNROOF. I DID NOT SEE ANY GLASS AT THE CONDO WHERE I FIRST GOT INTO VEHICLE. THERE DOES NOT APPEAR TO BE ANY OBJECT INSIDE THE SUNROOF UNDER THE SHATTERED GLASS. THE VEHICLE IS PRESENTLY IN MY WORK GARAGE, AND EXPECTED DATE OF REPLACEMENT PER M Y CONSULTATION WITH THE INSURANCE COMPANY WILL BE ON MONDAY, JANUARY 29, 2018. I AM UNAWARE OF ANY DAMAGE TO THE SUNROOF PRIOR TO THE SHATTERING.
Other or unspecified, Dec 11, 2017
MY COMPLAINTS ARE WITH THE AC COMPRESSOR HONDA KNOWS THAT IT IS FAULTY AND IT'S NOT BEING RECALLED. TO MANY PEOPLE ARE HAVING THIS ISSUE. I'VE ALREADY COMPLAINED ABOUT THIS AND MY COMPLAINT FELL IN DEATH EARS. I WANT SOMETHING DONE ABOUT THIS PLEASE.
Other or unspecified, Sep 16, 2017
TAKATA RECALL" THE AIR COMPRESSOR IN THE CAR JUST STOP WORKING MY VENTS JUST STARTED TO THROW OUT SMOKE ALMOST CAUSING ME INTO A ACCIDENT ON THE HIGHWAY ON MY WAY TO WORK. NOW MY CAR AC IS NOT THROWING OUT COLD AIR ITS BLOWING WARM AIR INSTEAD OF COLD. I DON'T HERE THE COMPRESSER GOING ON ANY MORE.
Structure, Aug 23, 2017
TL* THE CONTACT OWNS A 2009 HONDA CR-V. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO UNLOCK WITH THE REMOTE AS WELL AS MANUALLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE CLASSIC HONDA DEALER LOCATED AT 900 CLASSIC DR, STREETSBORO, OH 44241; PHONE NUMBER: (330) 422-7000 WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE REAR PASSENGER'S SIDE DOOR FAILED TO LOCK WITH THE REMOTE AS WELL AS MANUALLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-999-1009 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE PARTS WERE OUT OF WARRANTY AND A CASE NUMBER 06250936 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 104,607.
Air bags, Seat belts, Aug 16, 2017, crash
TL* THE CONTACT OWNS A 2009 HONDA CR-V. WHILE DRIVING 20 MPH, THE CONTACT T-BONED ANOTHER VEHICLE THAT RAN A STOP SIGN. THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SEAT BELT FAILED TO RESTRAIN THE CONTACT PROPERLY. A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL TO BE CHECKED FOR CHEST AND BACK PAINS; HOWEVER, THE X-RAYS CAME BACK CLEAR. THE CONTACT EXPERIENCED MUSCLE SPASMS AND SORENESS ACROSS THE CHEST AND BRUISING TO BOTH FEET. THE VEHICLE WAS TOWED TO THE LOCAL BODY SHOP AND THE BODY DAMAGE WAS REPAIRED; HOWEVER, THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DECLARED DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE, HOWEVER NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Steering, Aug 11, 2017
POWER STEERING RACK LEAK. THIS IS MY 2ND CRV THAT HAS BEEN DIAGNOSED WITH A RACK AND PINION LEAK. UPON RESEARCHING IT IS APPARENT THAT THIS IS A COMMON ISSUE AND A VERY EXPENSIVE REPAIR. HONDA SHOULD ISSUE A RECALL DUE TO SAFETY ISSUES INVOLVING THE STEERING.
Steering, Jun 29, 2017
TL* THE CONTACT OWNS A 2009 HONDA CR-V. WHILE DRIVING VARIOUS SPEEDS, A WHINING SOUND WAS HEARD COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP FOR A TIRE ROTATION, WHERE IT WAS DISCOVERED THAT FLUID WAS LEAKING FROM THE FRONT DRIVER'S BOOT OVER THE STEERING MECHANISM. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FLUID THAT WAS LEAKING OFF THE DRIVER SIDE BOOT WAS POWER STEERING FLUID AND THE RACK AND PINON NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST OF THE REPAIRS. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,655.
Other or unspecified, Jun 27, 2017
ALL OF THE WINDOW AND DOOR SEALS ARE MELTING. IT STARTED LAST SUMMER. WHENEVER I ROLL MY SIDE WINDOWS DOWN AND UP THE BLACK RUBBER HAS MELTED AND IT LEAVES BLACK STREAKS ON MY WINDOWS. THE RUBBER STARTED TO FLAP IN THE WIND FROM UNDER THE METAL SEALS ON ALL FOUR DOORS OVER A YEAR AGO. MY RUBBER SEAL AROUND MY WINDSHIELD IS ALSO MELTING. I WASH MY CAR AND CANNOT DRY THE TOP ANY LONGER DUE TO THE RUBBER MELTING ONTO THE PAINT. THE SUNROOF AND BACK HAVE NOT STARTED YET. I HAVE PURCHASED SEVERAL NEW CARS PRIOR TO PURCHASING THE HONDA -NEW. I'VE ALSO PURCHASED 3 USED CARS BEFORE, I'VE KEPT CARS OVER 15 YEAR ; NONE EVER HAVE HAD THE RUBBER SEAL MELT. MY HUSBAND WAS TOLD BY A MECHANIC "THAT HAS BEEN A PROBLEM".