2010 Honda CR-V
Problems, recalls and owner-reported issues
Air bags is the leading concern among 481 owner complaints filed for this model year. This is the 13th highest complaint count among 26 CR-V model years with reports.
Of the 2010 reports, 31 involved a crash and 2 involved a fire. 16 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Structure, frame and membersMar 30, 2023
Honda (American Honda Motor Co.) is recalling certain 2007-2011 CR-V vehicles that were sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin. An accumulation of road salt may cause the frame to corrode and possibly detach the rear trailing arm.
A detached rear trailing arm can cause a loss of vehicle control, increasing the risk of a crash.
Dealers will inspect and install a support brace or repair the rear frame, as necessary, free of charge. Depending on the extent of any corrosion damage, Honda may offer to repurchase the vehicle. Owner notification letters were mailed May 22, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is UE3.
Campaign 23V228000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2013 Acura ILX, 2015 RDX, 2005-2010 and 2012 RL, 2009-2014 TL, 2010 and 2012 ZDX, 2007-2011 CR-V, 2011-2013 and 2015 CR-Z, 2009-2013 Fit, 2013 Fit EV, 2010-2011 and 2013 Insight and 2007-2014 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are S5B and W59.
Campaign 19V500000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleSep 27, 2018
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Campaign 18V661000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Campaign 18V042000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 31, 2017
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Campaign 17V545000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 29, 2017
Honda (American Honda Motor Co.) is recalling certain 2007-2011 Honda CR-V vehicles which have had the passenger frontal air bag replaced. The air bag inflator repair kit may have been assembled by the supplier with an incorrect wire harness.
If an inflator with an incorrect wire harness is installed, the air bag may not deploy as intended, increasing the risk of injury in the event of a crash.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag inflator, free of charge. The recall began on August 3, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KF9.
Campaign 17V417000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Campaign 17V030000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 24, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Campaign 16V346000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleFeb 3, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2007-2011 Honda CR-V, 2011-2015 CR-Z, 2010-2014 FCX, and Insight, 2009-2013 Fit, 2013-2014 Fit EV, 2007-2014 Ridgeline, 2013-2016 Acura ILX, 2013-2014 Acura ILX Hybrid, 2007-2016 RDX, 2005-2012 Acura RL, 2009-2014 Acura TL, and 2010-2013 Acura ZDX vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JY0, JY1, and JY2.
Campaign 16V061000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Aug 4, 2011
HONDA IS RECALLING CERTAIN MODEL YEAR 2005-2010 ACCORD, 2007-2010 CR-V, AND 2005-2008 ELEMENT PASSENGER CARS MANUFACTURED FROM JULY 1, 2004, THROUGH SEPTEMBER 3, 2010. THE OUTER RACE OF THE SECONDARY SHAFT BEARING MAY BE BROKEN DURING CERTAIN DRIVING STYLES. A BROKEN OUTER RACE MAY CAUSE ABNORMAL NOISE, THE MALFUNCTION INDICATOR LIGHT TO TURN ON, AND ALLOW CONTACT BETWEEN THE TRANSMISSION IDLE GEAR AND AN ELECTRONIC SENSOR HOUSING WITHIN THE TRANSMISSION.
THIS COULD RESULT IN A SHORT CIRCUIT CAUSING THE ENGINE TO STALL. ADDITIONALLY, BROKEN PIECES OF THE OUTER RACE OR BALL BEARING FROM THE SECONDARY SHAFT MAY BECOME LODGED IN THE PARKING PAWL RESULTING IN THE VEHICLE ROLLING AFTER THE DRIVER HAS PLACED THE GEAR SELECTOR IN THE PARK POSITION. ENGINE STALL AND UNEXPECTED VEHICLE MOVEMENT INCREASES THE RISK OF A CRASH OR PERSONAL INJURY TO PERSONS WITHIN THE PATH OF A ROLLING VEHICLE.
HONDA WILL NOTIFY OWNERS AND DEALERS WILL UPDATE THE AUTOMATIC TRANSMISSION CONTROL MODULE SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 27, 2011. OWNERS MAY CONTACT HONDA AUTOMOBILE CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 11V395000 on NHTSA.gov
Electrical systemJan 6, 2011
HONDA IS RECALLING CERTAIN MODEL YEAR 2010 HONDA ACCORD AND CR-V VEHICLES. THERE IS A POTENTIAL FAILURE WITH THE ENGINE WIRING HARNESS CONNECTOR WHICH MAY CAUSE INTERMITTENT SPARK FIRING OR THE ENGINE TO STALL.
AN ENGINE STALL WILL INCREASE THE RISK OF A CRASH.
DEALER WILL INSPECT AND REPLACE THE IGNITION WIRING HARNESS CONNECTOR FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 24, 2011. OWNERS MAY CONTACT HONDA AT 1-800-999-1009.
Campaign 11V004000 on NHTSA.gov
Representative owner complaints
481 reports, newest first.
Air bags, Oct 12, 2016
TAKATA RECALL - IN MARCH, 2016, WE HAVE RECEIVED THE RECALL NOTICE THAT THE PART WILL BE AVAILABLE IN SUMMER 2016. IN JUNE, 2016, I CALLED ANDERSEN HONDA (PALO ALTO, CA) FOR REPAIR APPT, THEN THEY 'PLACED' THE PART ORDER. NOW IN OCTOBER, 2016. THERE IS STILL NO ETA ON WHEN THE AIRBAG PART IS AVAILABLE. THIS IS BEYOND THE 'REASONABLE PERIOD OF TIME (60 DAYS FOR REPAIR APPT). WHAT IS THE REASONABLE TIME FOR THE RECALL TO BE ADDRESSED?
Air bags, Oct 11, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Other or unspecified, Oct 9, 2016
DOOR LOCKS FAILED AND DO NOT PROPERLY UNLOCK. REPLACEMENT OF ACTUATORS ON MULTIPLE DOORS REQUIRED.
Air bags, Oct 9, 2016
TAKATA RECALL - I HAVE CONTACTED MY LOCAL DEALERSHIP SEVERAL TIMES WITH CONCERNS ON GETTING MY VEHICLE IN FOR THIS RECALL. I WORK IN INSURANCE AND WE CURRENTLY HAVE TWO CLAIMS DUE TO THIS RECALL, ONE INVOLVING A FATALITY. I AM EXTREMELY DISAPPOINTED IN HONDA. HONDA KEEPS TELLING ME THEY CAN'T HELP ME. COMMUNICATION IS A ONE WAY STREET ON THIS ISSUE. I JUST WANT TO KNOW WHY I RECEIVED A NOTICE RECALL AND THEN THE BALL IS DROPPED. I RECEIVED THE NOTICE MARCH 2016 EXPECTING SOME KIND OF COMMUNICATION BY THE END OF SUMMER AS STATED IN THE LETTER. THE LETTER INDICATES THIS MATTER SHOULD BE REMEDIED IN THE SUMMER OF 2016. I CALLED HONDA'SO PHONE NUMBER PRINTED ON THE RECALL ON JUNE 15TH AND WAS TOLD THE PARTS ARE AVAILABLE SO I CALLED MY LOCAL HONDA DEALERSHIP AND WAS TOLD PARTS NOT AVAILABLE.
Power train, Service brakes, Engine, Oct 3, 2016
THE VEHICLE WAS PURCHASED NEW HONDA CR-V 2010 AND HAS BEEN SERVICES THROUGHT SAME PLACE PURCHASED SINCE DAY ONE. THE COMPLAINT OF A "METAL NOISE" DROPPING WHEN REVERSING. I HAVE REPLACED THE TIRES, BRAKES, CALIPERS, DRUMS AND ROTARS AS THEY SIEZED, WORE UNEVENLY AND "OXIDIZED(?). I HAVE BEEN TOLD THE TIRES HAVE AN IMPRESSION ON THEM AS THE VEHICLE MUST HAVE BEEN NOT USED FOR A PERIOD OF TIME. THE CARE IS USED DAILY. SOME EXCUSED PROVIDED HAVE BEEN AMAZING. MAIN POINT IS THAT THE TRANSMISSION/METAL NOISE CONTINUED WHILE I DROVE THE CAR OR WHEN MY COUSIN WAS GOING TO USE IT (BUT DECLINED WHEN HE HEARD THE NOISE) WHEN THE CARE GOES IN FOR SERVICING "NOISE COULD NOT BE DUPLICATED" I WOULD LEAVE AND GET HOME UNSTATISFIED AND DUE TO RESPONSIBILITIES IN LIFE MAKE IT DIFFICULT TO JUST GO RIGHT BACK OUT TO RESOLVE THE ISSUE. IT GOT TO THE POINT THAT I WOULD TAKE THE VEHICLE OUT FOR TEST RIDE. FINALLY WHEN I DUPLICATED THE NOISE. REPEATEDLY/ANNUALLY COMPLAINED AND WAS NOT FOUND UNTIL HAVING THE VEHICLE FOR OVER A MONTH (GSH DID PROVIDE LOANER) I HAVE RETURNED TO THE SERVICE CENTER SINCE THE CAR HAS BEEN THERE, BUT CONTINUED TO LEAVE MY CAR THERE. NOW THEY WANT ME TO PAY THE DEDUCTIBLE ($100) AN ADDITIONAL FEE FOR NEW TRANSMISSION OF $1510.00. THIS IS A PROBLEM I HAD DOCUMENTED ON EVERY SERVICE SINCE I PURCHASED THE VEHICLE.. WHEN IN REVERSE AND PROCEED TO REVERSE THE METALIC NOISE DROPS BUT THE CAR STILL GOES IN MOTION. THERE WERE TWO TIMES IT DID IT IN DRIVE. EVERY SERVICE VISIT WAS ROUTINE AND SCEDULED; RECOMMENDED SERVICES WERE DONE ON THE SPOT, NOT WHEN I WOULD RETURN FOR NEXT OIL CHANGE.. I AM JUST DISHEARTENED AND SADDENED THAT THEY HAVE TAKEN ADVANTAGE OF THIS FEMALE CUSTOMER.... I HAVE BEEN MADE TO FEEL THAT THIS WOULD NOT HAVE HAPPEN TO A MALE CUSTOMER.
Air bags, Sep 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR LONGER THAN SIX MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Wheels, Service brakes, Sep 26, 2016
I PURCHASED AND ALWAYS SERVICED MY 2010 CR-V WITH GARDEN STATE HONDA AND THEY HAVE SERVICE DOCUMENTATION FROM AS EARLY AS NOVEMBER 2010 REGARDING A COMPLAINANTS A METAL NOISE 'DROPPING' IN THROUGH UNDER MY VEHICLE PURCHASED IN 2010 AS EARLY AS NOV 2010 AND CONTINUING EVERY YEAR TO FOLLOW UP TO THIS PRESENT DATE. NOW IT HAS BEEN 'DISCOVERED' TO BE AN INTERNAL ISSUE WITH THE TRANSMISSION. I AM STARTING TO TAKE IT PERSONALLY THAT BEING A WOMAN I KNOW NOTHING ABOUT CARS AND THAT ANY FUNNY NOISE IS JUST SOMETHING A WOMAN WOULD SAY. HOWEVER, IT IS A FACT THAT THERE HAVE BEEN SEVERAL ISSUES NOT ADDRESS WITH MY CAR UNTIL THE WARRANTEE ENDED AND THE EXTENDED WARRANTEE IS ALSO COMING TO A CLOSE. OVER MY OWNERSHIP OF THIS VEHICLE, OTHER COMPLAINANTS MENTIONED I HAVE MADE PRIOR TO THE FIVE YEAR WARRANTEE WERE NOT DETECTED, BUT NOW HAVE SURFACED AFTER THE WARRANTEE ENDED. I PURCHASED THE 2010 CRV WITH THE AGREEMENT OF MAKING BI-WEEKLY PAYMENTS AND HAVING THE WARRANTEE EXTENDED. MY MOST RECENT SERVICE; COMPLAINANT OF NOISES SEEMED THAT HAS GONE UNFOUNDED OR COULD NOT REPRODUCE THE NOISE/PROBLEM WAS FINALLY FOUND AFTER I RETURN TO RETRIEVE MY VEHICLE FOR A THIRD TIME AND AFTER PAYING A SERVICE BILL OF NEARLY $700.00 ON THE FIRST RETURN. AFTER TAKING IT ON A ROAD TEST, THE PROBLEM EXISTED AND MY CAR NOW PULLED TO THE RIGHT. THE CAR REMAINED AND WHEN I RETURNED TO GET MY VEHICLE AS NO ISSUE COULD BE FOUND AND THEY 'GAVE ME A FREE ALIGNMENT'. TECHNICIAN,'IZZY' AND MYSELF DID ROAD TEST & DUPLICATED THE NOISE AGAIN (EXISTING SINCE 2010)' DUPLICATING IT MULITIPLE TIMES; NOW FIND OUT AN INTERNAL ISSUE WITH THE TRANSMISSION EXISTS. PREVIOUSLY, HONDA OF WHITE PLAINS DID OIL CHANGE & SAID TO RETURN TO GSH AS REAR BRAKES WERE SEIZING. THAT WAS FIXED AFTER TWO SERVICE TRIPS TO GSH. MR. TIMOTHY MAHON (RIP) HEARD IT BUT I GUESS DEAD MEN CAN TELL NO TALES.
Service brakes, Engine, Sep 26, 2016
SERVICE DOCUMENTATION HAS BEEN MADE REGARDING A COMPLAINANT OF A METAL NOISE DROPPING FROM THE VEHICLE AS OF NOV 2010 AND BASICALLY EVERY YEAR TO FOLLOW. I DID PURCHASED THE VEHICLE NEW. HOWEVER, NOW I HAVE JUST BEEN ADVISED IT IS AN INTERNAL ISSUE IN THE TRANSMISSION AND WILL BE RESPONSIBLE TO PAY $1600. IT SEEMED THAT MOST COSTLY ISSUES REALLY BEGAN TO SURFACE AFTER THE 5 YEAR WARRANTEE. HOWEVER IT SEEMED THAT NOTHING IS WRONG, BUT AFTER A THIRD RETURN AND TAKING THE VEHICLE OUT AND REPRODUCING THE NOISE/PROBLEM I HAVE COMPLAINED OF SINCE MY ORIGINAL PURCHASE NO HAS BEEN "DISCOVERED". I HAVE ALWAYS DONE THE RECOMMENDED SERVICES ON THE VEHICLE AT THE TIME I HAVE MAINTAINED ITS SERVICE SINCE IT HAS BEEN PURCHASED WITH GARDEN STATE HONDA. THEY HAVE BEEN POLITE, TRIED TO PROVIDE A REASON FOR THE NOISE WHICH WERE NOT AS I DESCRIBED. A METAL CLANK/DROP NOISE IS NOT THE SAME AS THE PLASTIC FLAP RUBBING ON THE TIRE. I HAVE BEEN ENGAGED TO A MECHANIC AND CLEARLY KNOW THIS WAS A POOR EXCUSE. I DO HAVE AN EXTENDED COVERAGE UNTIL APRIL 2017. I HAVE ALSO BEEN PROVIDED AN EXCUSE THAT MY CAR TIRES ARE WEARING UNEVENLY AS THE CAR MUST NOT HAVE BEEN DRIVEN IN SOME TIME (THE TIRES APPEAR TO HAVE THAT STATIONARY MARK). THE CAR IS DRIVEN DAILY. IT MAY NOT BE FAR DISTANCES, BUT THAT'S NOT A REASON FOR WHY WEARING UNEVENLY.
Air bags, Sep 23, 2016
TAKATA RECALL - DRIVER'S FRONT AIRBAG INFLATOR. WE HAVE BEEN WAITING OVER 60 DAYS FOR PARTS AND REPLACEMENT OF DRIVER'S FRONT AIRBAG INFLATOR FOR OUR 2010 HONDA CRV. WATERMARK HONDA IN PADUCAH, KY PUT US ON WAITING LIST FOR PARTS AND REPAIR ON 07-07-2016 BUT THEY STILL DO NOT HAVE THE PARTS. WE RECEIVED TAKATA RECALL LETTER IN MARCH 2016 SAYING PARTS WOULD BE AVAILABLE IN SUMMER 2016. ON 07-07-2016 WE WERE PUT ON WAITING LIST AND HAVE CALLED TWICE TO ASK IF PARTS WERE IN. EACH TIME, WATERMARK HONDA HAS CHECKED AND CONFIRMED WE ARE STILL ON WAITING LIST, AND SAID THEY WILL CALL US AS SOON AS PARTS ARE IN. SO, ALL TOTAL WE HAVE BEEN WAITING OVER 6 MONTHS FOR PARTS TO BE AVAILABLE AND OVER 60 DAYS FOR AN UNSAFE VEHICLE TO BE REPAIRED!
Air bags, Sep 22, 2016
2010 HONDA CR-V. CONSUMER WRITES IN REGARDS TO REMEDY NOT AVAILABLE WITHIN A REASONABLE AMOUNT OF TIME TO REPAIR DRIVER AIRBAG INFLATOR RECALL NOTICE. *SMD
Air bags, Sep 15, 2016
TAKATA RECALL - PARTS ARE STILL UNAVAILABLE. THE INITIAL LETTER STATES THEY WILL BE AVAILABLE BY SUMMER 2016 WHICH IS ALMOST OVER. DEALERSHIP DOES NOT KNOW WHEN THEY WILL BE AVAILABLE. WHAT IS THE PROBLEM?
Air bags, Sep 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 AND 16V346000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 9, 2016
TL* THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Sep 8, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 7, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Other or unspecified, Sep 6, 2016
WHEN CAR IS ON, STATIONARY & DRIVING FOR BOTH ISSUES: NOXIOUS SMELLING FUMES SINCE I GOT THE CAR. HAD IT CHECK BY HONDA DEALER IN 2011 AND WAS TOLD THAT THERE WAS NO PROBLEM. I OFTEN GET NAUSEATED, BUT MY DAUGHTER AND HUSBAND GETS VERY NAUSEATED AND HEADACHE, GENERAL UN-WELLNESS ALL THE TIME THEY ARE IN THE CAR. IT SEEMS TO BE GETTING WORST. THIS CAR ALSO HAS A VIBRATION PROBLEM THAT HAS ALWAYS BEEN A PART OF THIS MODEL AS WELL.
Air bags, Sep 6, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 1, 2016
TAKATA RECALL- PARTS WERE TO BE AVAILABLE IN SUMMER OF 2016, I HAVE BEEN WAITING SINCE MARCH 23, 2016 FOR REPLACEMENT PARTS AND STILL HAVE NOT BEEN NOTIFIED AS OF SEPT 01, 2016! THIS IS VERY POOR EXECUTION OF THE PROGRAM!!
Air bags, Sep 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.