2011 Honda CR-V
Problems, recalls and owner-reported issues
Air bags is the leading concern among 553 owner complaints filed for this model year. This is the 8th highest complaint count among 26 CR-V model years with reports.
Of the 2011 reports, 29 involved a crash and 2 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersMar 30, 2023
Honda (American Honda Motor Co.) is recalling certain 2007-2011 CR-V vehicles that were sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin. An accumulation of road salt may cause the frame to corrode and possibly detach the rear trailing arm.
A detached rear trailing arm can cause a loss of vehicle control, increasing the risk of a crash.
Dealers will inspect and install a support brace or repair the rear frame, as necessary, free of charge. Depending on the extent of any corrosion damage, Honda may offer to repurchase the vehicle. Owner notification letters were mailed May 22, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is UE3.
Campaign 23V228000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2013 Acura ILX, 2015 RDX, 2005-2010 and 2012 RL, 2009-2014 TL, 2010 and 2012 ZDX, 2007-2011 CR-V, 2011-2013 and 2015 CR-Z, 2009-2013 Fit, 2013 Fit EV, 2010-2011 and 2013 Insight and 2007-2014 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are S5B and W59.
Campaign 19V500000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleSep 27, 2018
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Campaign 18V661000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Campaign 18V042000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 31, 2017
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Campaign 17V545000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 29, 2017
Honda (American Honda Motor Co.) is recalling certain 2007-2011 Honda CR-V vehicles which have had the passenger frontal air bag replaced. The air bag inflator repair kit may have been assembled by the supplier with an incorrect wire harness.
If an inflator with an incorrect wire harness is installed, the air bag may not deploy as intended, increasing the risk of injury in the event of a crash.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag inflator, free of charge. The recall began on August 3, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KF9.
Campaign 17V417000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Campaign 17V030000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 24, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Campaign 16V346000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleFeb 3, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2007-2011 Honda CR-V, 2011-2015 CR-Z, 2010-2014 FCX, and Insight, 2009-2013 Fit, 2013-2014 Fit EV, 2007-2014 Ridgeline, 2013-2016 Acura ILX, 2013-2014 Acura ILX Hybrid, 2007-2016 RDX, 2005-2012 Acura RL, 2009-2014 Acura TL, and 2010-2013 Acura ZDX vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JY0, JY1, and JY2.
Campaign 16V061000 on NHTSA.gov
Representative owner complaints: engine
43 reports, newest first. Show all
Engine and engine cooling, Engine, Jan 17, 2025
The contact owns a 2011 Honda CR-V. The contact stated that the check engine warning light remained illuminated on the vehicle. The contact stated that over time she became aware that the oil level was gradually getting lower than normal. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine was consuming an excessive amount of engine oil. The contact was informed that the engine needed to be disassembled for additional diagnostic testing. The vehicle was not repaired. The contact referenced Customer Service Program: 12-089; as the possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.
Engine, Feb 27, 2024
Oil consumption is exaggerated with to obvious observed signs, I.e, no visible leaks, no blue smoke from tailpipe, no smell behind vehicle. Oil needs to be added every ~70 miles as per the dipstick. Engine light will illuminate when oil too low. Car running fine otherwise. Is this happening to others? Respectfully, Careful Driver
Suspension, Wheels, Engine, Jan 28, 2024
I bought my car in 2021, and starting immediately I had issues with my tires going flat, my suspension jolting any time a bump was hit, my gear shift does not fully shift into park which makes it nearly impossible to get my key out of the ignition, I was given a spare key to someone else’s car and was never issued a new one, and dealership (CarMax) has not made an attempt to help with repair on current safety recall.
Engine, Aug 5, 2023
The oil consumption of this vehicle is extremely high and has progressively gotten worse to the point it has become undrivable. I have to put oil in every other day. It's completely not okay to make and sell faulty vehicles
Power train, Structure, Engine, Jun 5, 2023
I was driving down a road on the way to take my son to his swim team training. I got about f 5 min away from our home and I felt a large clunk, almost as if I ran something over that was large. I had difficulty steering my vehicle, had a loud weird noise coming from the vehicle, and pulled over. I inspected the vehicle outside, I hit nothing. wheels looked fine. I popped open the hood and started to inspect, it was getting dark so it was difficult to see. I found that the engine mount bolts had sheared clean off of the engine, causing the engine to drop, cracking the engine bracket and the engine almost falling out of the vehicle onto the ground. It it was not for the cross member below it may have completely fallen out.. the vehicle had to be towed as it was not drivable at this point. I had the vehicle towed to Schlossmanns Honda in Greenfield WI for repair. Currently my vehicle is at a Honda dealer being inspected for corrosion as I live in the rust belt and there is a recall for corrosion on this vehicle.
Latches/locks/linkages, Engine, Sep 22, 2022
The contact owns a 2011 Honda CR-V. The contact stated that the vehicle failed to lock or unlock while using the key fob from outside the vehicle, or while pushing the unlock button inside the vehicle. The contact also stated that the vehicle would repeatedly lock and unlock independently while driving. The contact attempted to notify the dealer but was unable to reach a representative. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 170,000. The VIN was not available.
Engine, Feb 10, 2021
I WAS DRIVING THE VEHICLE ON MY TOWN'S STREETS AROUND 35 MPH AS USUAL WHEN MY VEHICLE'S CHECK ENGINE LIGHT STARTED FLASHING AND I WAS UNABLE TO ACCELERATE PAST 20 MPH. I IMMEDIATELY TOOK THE VEHICLE TO THE AUTOZONE IN TOWN AND THEY STATED IT WAS AN ENGINE MISFIRE. THE VEHICLE WAS TAKEN TO THE NEAREST CAR REPAIR SHOP AS A HONDA DEALERSHIP WAS OVER 25 MILES AWAY AND I WAS TOLD THAT IT WAS AN ENGINE MISFIRE IN CYLINDER 1. THEY ARE STILL TRYING TO FIND OUT WHAT CAUSED THE MISFIRE. WHY WAS CRV'S NOT INCLUDED UNDER THE CLASS LAWSUIT WITH HONDA?
Engine, Fuel/propulsion system, Nov 26, 2020
POOR ACCELERATION AND PICKUP WHEN APPLYING GAS. WORSE IN HOTTER WEATHER. THERE IS A HONDA SERVICE BULLETIN FOR THUS PROBLEM ON SAME YEAR VEHICLE FOR COMPUTER FIRMWARE UPDATE TO FIX THE PROBLEM, 10-077 TSB, BUT MY LOCAL HONDA DEALER REFUSES TO DO IT. SAYS MY VIN DOESN'T FALL INTO IT, EVEN KNOW THE SYMPTOMS ARE EXACTLY WHAT IT FIXES. FRUSTRATED. NO PICKUP IS REALLY DANGEROUS WHEN TRYING TO GET ON INTERSTATE AND IT IS MY DAUGHTER'S CAR.
Power train, Engine, Jun 17, 2020
INTERSTATE HIGHWAY DRIVING AT HIGHWAY SPEED 70MPH UP AN INCLINE OR HILLY AREA WOULD CAUSE THE 2011 CRV ENGINE TO HESITATE ACCELERATING, CAUSING A HIGH RPM REV BUT NO SPEED INCREASE, I.E. THE ENGINE WOULD STRUGGLE TO KEEP THE SAME SPEED REQUIRING THE DRIVER TO DRIVE AT LOWER SPEEDS LIKE 60MPH TO AVOID THE EXCESSIVE RPM. THIS POTENTIALLY IS A DANGER TO OTHER VEHICLES ON THE HIGHWAY INTERSTATE. HONDA IS ALREADY AWARE OF THIS AND HAS ISSUED A TECHNICAL SERVICE BULLETIN #10-077 FOR DEALERS TO UPDATE THE PCM PGM-FI SOFTWARE TO THE LATEST VERSION. HOWEVER GIVEN 2011 VEHICLES ARE NO LONGER IN WARRANTY, THE OWNER IS OFTEN FORCED TO PAY DEALERS 1 FULL HOUR OF DIAGNOSTICS FEE INSTEAD OF THE 0.3 HOUR FLAT RATE LABOR OUTLINED IN HONDA'S TSB FOR IN-WARRANTY VEHICLES. *TR
Wheels, Engine, Fuel/propulsion system, Mar 11, 2020
THE VEHICLE HAS BEEN RUNNING ROUGH IN THE HIGHWAY AND ROUGH WHEN IDLING. WE HAVE CHOSEN TO KEEP IT BECAUSE WE HAVE TRUST IN HONDA'S RELIABILITY. FIVE DAYS AGO, THE CAR WAS RUNNING AND THE WHOLE FAMILY WAS IN IT. ALL OF A SUDDEN, ITS ENGINE SOUNDED LIKE 'JUNK' WHICH NEVER HAPPENED BEFORE. WE WERE ALL NERVOUS AND CONFUSED AND WE WERE ABOUT 20 MILES AWAY FROM HOME. OUR SAFETY IN THE CAR WAS UNCERTAIN AND THE ROADS GOING HOME HAD VARYING SPEEDS BETWEEN 30 TO 65 MI/HR. WE KNOW TODAY THAT THE ENGINE HAS SEVERE PROBLEM DUE TO HIGH OIL CONSUMPTION WHICH IS EXTREMELY DISAPPOINTING.
Engine, Jul 18, 2019
COMPRESSOR NOT WORKING FOR AIR CONDITIONING .
Engine, Jul 8, 2019
TL* THE CONTACT OWNS A 2011 HONDA CR-V. WHILE DRIVING APPROXIMATELY 15 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CHECKED THE OIL AND DISCOVERED THAT THERE WAS NONE IN THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO HERITAGE HONDA BELAIR (1800 BELAIR RD, SUITE A, FALLSTON, MD 21047, (410) 343-5644) WHERE IT WAS DIAGNOSED THAT THE PISTON RINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000. THE VIN WAS UNKNOWN.
Engine, Feb 2, 2019
TAMARA RECALL MY CAR HAS STARTED BURNING OIL AT ABOUT 82,000 MILES. I AM PUTTING A QUART IN ABOUT EVERY 1500 MILES. IT SEAMS LIKE IT IS GRADUALLY BURNING MORE OIL I JUST HAD TO ADD 2 QUARTS AND THIS IS THE SECOND TIME ADDING BETWEEN ITS LAST OILS CHANGE. I HAVE OIL CHANGED AT DEALERSHIP EVERY 4-5 THOUSAND MILES. I HAVE SEEN THIS IS A PROBLEM WITH THIS YEAR CARS BUT MINE HAS NOT FALLEN UNDER ANY RECALLS I AM WONDERING WHY? THIS CAR IS IN MICHIGAN I WARM THE ENGINE UP BEFORE DRIVING. I HAVE HAD THE CAR IN AND LOOKED AT IT IS NOT LEAKING OIL IT IS BURNING IT.
Electrical system, Engine, Apr 19, 2018
TL* THE CONTACT OWNS A 2011 HONDA CR-V. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. WHILE IN TRAFFIC, THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND THE CONTACT WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. IN ADDITION, WHILE AT A STOP LIGHT AND ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO FLOW HONDA (2600 PETERS CREEK PKWY, WINSTON-SALEM, NC 27127, (336) 785-3380) WHERE A DIAGNOSTIC TESTING WAS COMPLETED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Other or unspecified, Engine, Mar 28, 2018, fire
ON MARCH 11, 2018 I BACKED INTO MY DRIVEWAY, TURNED OFF THE ENGINE AND PARKED NEXT TO MY PORCH. BEFORE GOING INTO THE HOUSE, MY GRANDSON TOLD ME TO LOOK AT THE CAR WHICH WAS SMOKING UNDER THE HOOD. WITHIN SECONDS THE SMOKE TURNED DARK GRAY. THE FIRE DEPARTMENT ARRIVED IN 3 MINUTES. I COULD SEE FIRE UNDERNEATH THE ENGINE ON THE BOTTOM AT THE DRIVEWAY. THE FRONT DOOR WINDOWS WERE BUSTED TO PUT OUT THE FIRE ON THE DASHBOARD, TOO.
Engine, Jan 24, 2018
I HAVE A HONDA CR-V 2011. IN OCTOBER OF 2016 I TOOK MY CAR TO THE DEALERSHIP BECAUSE THE OIL LIGHT HAD COME ON. THEY TOLD ME MY CAR WAS 4 1/2 QUARTS LOW. THEY TOLD ME TO COME BACK AFTER A BIT AND HAVE THEM CHECK THE OIL AGAIN. WHEN I TOOK IT BACK THEY TOLD ME MY CAR WAS USING OIL WITH NO LEAKS. THEY HAVE TWO OPTIONS TO REBUILD EXISTING MOTOR WITH NEW PISTONS AND RINGS OR A REBUILT MOTOR. I HAVE TALKED WITH MIKE WHO IS A REP FROM HONDA. HE HAS TOLD ME THAT I AM OUT OF WARRANTY AND THAT THERE ARE NO RECALLS FOR MY VIN NUMBER. I CAME ACROSS A RECALL FROM AN ARTICLE IN CONSUMER REPORTS BACK IN 2015. THIS ARTICLE DESCRIBES EXACTLY WHAT MY CAR IS DOING AND SAYS HONDA IS EXTENDING THE WARRANTY FOR EIGHT YEARS OR 125,000 MILES FROM THE ORIGINAL PURCHASE. I BOUGHT MY CAR BRAND NEW IN NOVEMBER OF 2011. IT HAS 85,000 MILES ON IT. THIS ARTICLE ALSO SITES HONDA SERVICE BULLETIN 12-089 FOR CR-VS (12-087 FOR ACCORD).
Engine, Dec 4, 2017
LIBERTY HONDA IS REFUSING TO PERFORM WORK UNDER A WARRANTY EXTENSION NOTICE TITLED "STICKING PISTON RINGS RESULTING IN HIGH ENGINE OIL CONSUMPTION." I RECEIVED THE NOTICE IN AUGUST OF 2015. SINCE THEN I HAVE BEEN GIVEN THE RUNAROUND BY LIBERTY HONDA EMPLOYEES OVER AND OVER ABOUT WHY THEY WON'T FIX THE PROBLEM. DESPITE PROVEN OIL LOSS, AND A LIT UP OIL LIGHT LIBERTY HONDA SERVICE CREW CONTINUES TO FABRICATE REASONS WHY THEY CANNOT PERFORM THE WORK IN THE WARRANTY EXTENSION. TODAY, THE SERVICE MANAGER LUIS/LOUIS WAS VERY UNSYMPATHETIC TO MY 2-YEAR LONG ORDEA. HE SAID, " YOU HAVEN'T DEALT WITH ME YET" WHICH NOT ONLY SOUNDED LIKE A THREAT, BUT ALSO SOUNDED LIKE CODE FOR: "I'M JUST GOING TO PUT YOU THROUGH MORE NEVER-ENDING TESTS AND NOT FIX THE PROBLEM." THAT PROVED TRUE. DESPITE A SVC REP NAMED SHANICE ARCE PROMISING ME (ON 10/26/17) THAT THEY WOULD IMPLEMENT THE WARRANTYEXT/PISON RING FIX, THIS PROVED TO BE ANOTHER LIE. WHEN I CONTACTED THEM TODAY, AFTER DRIVING ANOTHER 1,000 - PER LIBERTY'S NEVERENDING TEST DEMANDS, LIBERTY HONDA'S SERVICE DEPT. ONCE AGAIN TOLD ME I WOULD HAVE TO UNDERGO MORE TESTS. IT NEVER ENDS! WHEN PROBLEMS SURFACE PERTAINING TO OIL CONSUMPTION, LIBERTY'S SERVICE PEOPLE ALWAYS COME UP WITH AN EXCUSE WHY THEY WON'T DO THE WORK REQUIRED UNDER THE STICKING RING WARRANTY EXTENSION. ON 7/13/17, ANOTHER SVC REP (IN A VERY PERFUNCTORY, UNFRIENDLY MANNER - WISH I HAD HIS NAME) TOLD ME THAT LIBERTY WOULD NOT PERFORM THE WORK - EVEN THOUGH MY CRV WAS AT LEAST TWO QTS DOWN. ADDITIONALLY, THEY SEEM TO BE BRINGING ME IN JUST TO CHARGE ME FOR SOMETHING ELSE. I'VE HAD TO NEEDLESSLY TAKE OFF TIME FROM WORK FOR LIBERTY'S RUNAROUND. AND THEIR SHUTTLE SERVICE ONCE DID NOT PICK UP ME UP AT THE END OF THE DAYHTTPS://WWW-ODI.NHTSA.DOT.GOV/VEHICLECOMPLAINT/# - - UNTIL I SPOKE WITH SALES 2 HOURS LATER (8PM).
Engine, Nov 6, 2017
MY HONDA IS RAPIDLY BURNING OIL DAILY. I AM OBLIGATED TO CHECK AND FILL MY OIL DAILY TO AVOID ANY DAMAGE TO MY ENGINE.
Engine, Jul 24, 2017
OIL CONSUMPTION PROBLEM - TOOK MY CAR IN FOR ROUTINE OIL CHANGE. 96662 MILES. OIL LIFE AT 15% PER MANUAL OIL MAINTENANCE. EXCLUSIVE HONDA (NOT A DEALER) FOUND NO OIL IN MY CAR. SENT ME TO A HONDA DEALER IMMEDIATELY TO TAKE CARE OF. SINCE THEY ARE NOT A HONDA DEALER THEY CANNOT DO ANYTHING TO MY CAR OR MAY NEGATE THE EXTENDED WARRANTY. THE HONDA DEALER FOUND A SEAL OIL LEAK STATED IT WAS PROBABLY DUE TO THE HIGH MILES. I WENT BACK AFTER 1000 MILES PER THE REQUIREMENTS FOR OIL CONSUMPTION PROBLEM. THEY TOLD ME THAT THE OIL LEVEL & USE WAS CORRECT FOR 1000 MILES. OIL LIFE WAS AT 80%. I PLANNED TO CHANGE MY OIL EVERY 5000 TO AVOID THIS PROBLEM. HOWEVER I AM ON MY 3RD TIME TO HAVE THE HONDA DEALER TO CHECK FOR OIL CONSUMPTION PROBLEMS. I WILL BE SENDING ALL THE COMPLAINTS SEPARATELY. I AM NOTIFYING ALL THAT I CAN IN HOPES TO HAVE THIS PROBLEM FIXED BY HONDA.
Engine, Jun 15, 2017
TL* THE CONTACT OWNS A 2011 HONDA CR-V. WHILE DRIVING VARIOUS SPEEDS, THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE SLOANE HONDA DEALER LOCATED IN PHILADELPHIA PA, FOR A THIRD OIL CONSUMPTION TEST. THE CONTACT WAS INFORMED THAT THE LEVELS WERE PERFECT AND DID NOT NEED RINGS. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN USED A DIPSTICK AND INFORMED THE CONTACT THAT THERE WAS NO OIL IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT SHE NEEDED TO PROVIDE A TWO YEAR HISTORY OF THE OIL CONSUMPTION. THE APPROXIMATE FAILURE MILEAGE WAS 78,102.
Engine, May 20, 2017
HI. I HAVE A 2011 HONDA CRV. VIN # [XXX]. IT HAS A LITTLE OVER 98,500 MILES ON IT. I BOUGHT IT FROM SCHLOSSMANN HONDA CITY 3450 S 108TH ST, MILWAUKEE, WI 53227. IT WAS A LEASED VEHICLE BEFORE I PURCHASED IT. I HAVE NOTICED SINCE OWNING IT THAT IT CONSUMES OIL. I HAVE BEEN DOING SOME RESEARCHING ON THIS PROBLEM AND HAVE FOUND OUT THAT HONDA MOTORS HAVE BEEN REPORTED WITH THIS SUCH PROBLEM. MY QUESTION TO HONDA; 1.HOW LONG IS THIS WARRANTY ON MY VEHICLE FOR MOTOR AND DRIVETRAIN? 2.HOW DO I PROVE THAT IT CONSUMES OIL, SINCE I HAVE NO PRIOR RECORDS OF SERVICE FROM THE PAST? I DO ALL MY OWN WORK ON VEHICLES, IE; OIL CHANGES, AIR FILTER CHANGES, BRAKES & ROTORS REPLACEMENT, SPARK PLUGS, AND EVEN ADDING AIR TO THE TIRES AND PUMPING GAS. YOU DON'T NEED TO BE A CERTIFIED MECHANIC TO DO ANY OF THIS WORK. I'M NOT SAYING THAT EVERYONE IS CAPABLE OF DOING THIS KIND OF WORK, BUT I FEEL I AM. I HAVE ALWAYS WORKED MY OWN VEHICLES SINCE I WAS 16 YEARS OLD. I HAVE 42 YEARS OF EXPERIENCE WITH MAINTENANCE OF VEHICLES. I HAVE PROOF THAT IT CONSUMES OIL, AS I HAVE BEEN DOCUMENTING IT MYSELF. IT IS (1) QUART OF OIL DOWN IN 500 MILES SINCE I JUST CHANGED IT. I USUALLY HAVE TO ADD (3) QUARTS BEFORE MY OIL CHANGE IS EVEN AT 50% LIFE LEFT ON THE OIL LIFE MAINTENANCE DISPLAY ON THE DASH. I END UP CHANGING THE OIL EARLY, (BEFORE 3000 MILES OR 0% OIL LIFE) OF RECOMMENDED SCHEDULE OIL CHANGE. I USE QUALITY VALVOLINE OR MOBIL 1 OIL, SAE 0 ? 20W FULL SYNTHETIC OIL. I ALSO USE FRAN OIL FILTERS PH7317. I DON'T USE CHEAP OIL, OIL FILTERS, AIR FILTERS OR INFERIOR PRODUCTS IN MY VEHICLES. THE SAME GOES FOR MY HARLEY DAVIDSON. I LOOK FORWARD TO YOUR RESPONSE ON THIS MATTER. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Jan 26, 2017
OUR 2011 HONDA CR-V IS PART OF THE EXTENDED WARRANTY ISSUE WITH HONDA VEHICLES FOR EXCESSIVE OIL CONSUMPTION. WE HAVE OUR CAR SERVICED REGULARLY AT A LOCAL HONDA DEALERSHIP AND GO BY THE OIL LIFE MONITOR WHEN IT REACHES APPROXIMATELY 15-20%. WE HAD THE CAR SERVICED IN DECEMBER, 2015. ON A RELATIVELY SHORT TRIP IN EARLY APRIL, 2016 WE NOTICED SOMETHING ODD ABOUT THE CAR. TOOK THE CAR INTO THE REGULAR PLACE WHEN WE RETURNED TO FIND OUT IT WAS COMPLETELY OUT OF OIL. WE HAD OIL CHANGED AGAIN IN AUGUST, 2016 -- AGAIN COMPLETELY OUT OF OIL. WE TOOK THE CAR NUMEROUS TIMES TO HONDA FOR PROTOCOL TESTING OF OIL USAGE AT MEASURED MILE MARKERS. WAS TOLD REPEATEDLY THAT THE CAR WAS NOT WITHIN PROTOCOL LIMITS FOR FIXING, EVEN THOUGH IT COMPLETELY WENT THROUGH THE OIL TWICE IN A SPAN OF EIGHT MONTHS. THE CAR WAS SERVICED AGAIN ON OCTOBER 17, 2016 AND WE HAVE PUT IN 2.3 QUARTS OF OIL SINCE THEN. IN THE PROTOCOL TESTING STARTING AUGUST 10 TO OCTOBER 17, THE CAR USED 2.07 QUARTS OF OIL. WE ARE GETTING VERY CLOSE TO THE 125,000 EXTENDED WARRANTY LEVEL AND IT IS SO FRUSTRATING TO KNOW THERE IS A PROBLEM, BUT HONDA WILL NOT STAND BEHIND ITS PRODUCT. WE ALSO HAVE A 2004 HONDA CR-V THAT WE HAVE NEVER HAD TO PUT A DROP OF OIL IN -- JUST REGULAR SERVICE TO IT. WE DON'T KNOW WHO ELSE TO TALK TO ABOUT THIS, AND HAVE BEEN COMPLETELY DISSATISFIED WITH THE ANSWERS FROM THE LOCAL HONDA. WE WERE LOYAL HONDA CUSTOMERS -- NOW WE AREN'T.
Engine, Dec 30, 2016
RODENTS ATE WIRE AND SPLIT HARNESS.
Engine, Dec 28, 2016
VEHICLE BOUGHT NEW IN 2011 AND ONLY ONE OWNER. IN EARLY 2015, MY VEHICLE WENT FROM HAVING MY OIL CHANGED BETWEEN 5000 AND 7000 MILES TO BARELY MAKING IT TO 3000. VEHICLE MANUFACTURE RECOMMENDS SYNTHETIC OIL AND IS THE ONLY TYPE OF OIL THAT HAS EVER BEEN USED FOR THIS VEHICLE. NO OIL WAS LEAKING FORM VEHICLE AND NO EVIDENCE OF OIL LEAKAGE UNDER HOOD WHEN CHECKED. OIL CHANGED MULTIPLE TIMES WITH SAME RESULT. INFORMATION WAS RECEIVED FROM HONDA REGARDING EXTENSION ON WARRANTY DUE TO POSSIBLE HIGH OIL CONSUMPTION & WAS STATED THAT OIL CONSUMPTION TEST COULD BE COMPLETED AT HONDA DEALERSHIP. HONDA DEALERSHIP BEGAN TEST IN OCTOBER 2015 AND WAS COMPLETED IN FEBRUARY 2016. .8 QUARTS USED AFTER FIRST 1000 MILES, 1QUART USED AFTER 2000MILES AND .8QUARTS AFTER 3000MILES. AFTER EACH CHECK, 1 QUART OIL WAS ADDED BY HONDA DEALERSHIP. AFTER THIRD CHECK, I WAS TOLD BY SERVICE MANAGER THAT THIS DID NOT HONDA SPECIFICATIONS TO WARRANT REBUILD TO CORRECT PROBLEM IN ENGINE CAUSING HIGH OIL CONSUMPTION. WAS TOLD THAT THIS WAS NOT NORMAL BUT VEHICLE WAS STILL SAFE TO DRIVE. IN FALL 2016, I CONTACTED DEALERSHIP AGAIN REGARDING ISSUE & ALSO HAD TWO LIGHTS (CHECK ENGINE LIGHT & TRACTION LIGHT) COME ON AT THE SAME TIME. HONDA AGREED TO COMPLETE ANOTHER OIL CONSUMPTION TEST & CHECK LIGHTS. WAS TOLD THAT TIMING CHAIN HAD BEEN STRETCHED AND NEEDED TO BE REPLACED. HONDA SERVICE MANAGER WOULD NOT CONFIRM THAT TIMING CHAIN WAS STRETCHED DUE TO HIGH OIL CONSUMPTION EVEN THOUGH RESEARCH & OTHER MECHANICS SUGGEST OTHERWISE. HONDA CORPORATION WAS CONTACTED MULTIPLE TIMES & WILL NOT COMPLY WITH RETURNING CALLS, ANSWERING QUESTIONS, ETC. DIFFERENT ANSWERS ARE GIVEN FROM DIFFERENT PEOPLE WITHIN HONDA (HONDA CORPORATION & DEALERSHIP). WAS TOLD THAT CAR SHOULD NOT BE DRIVEN UNTIL TIMING CHAIN FIXED, BUT OIL CONSUMPTION TEST CAN NOT BE DONE IF VEHICLE NOT DRIVEN? *TR
Other or unspecified, Engine, Fuel/propulsion system, Nov 3, 2016
MY CAR USED TO RUN 24MPG. NOW DROP DOWN TO THE 15-18MPG. I DON'T KNOW WHAT IS GOING ON? ALSO THE AIR CONDITIONER RUN ON SUMMER WILL BE HOT AIR OUT.