2012 Honda CR-V
Problems, recalls and owner-reported issues
Engine is the leading concern among 403 owner complaints filed for this model year. This is the 15th highest complaint count among 26 CR-V model years with reports.
Of the 2012 reports, 27 involved a crash and 4 involved a fire. 24 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmissionApr 15, 2013
Honda is recalling certain model year 2012-2013 CR-V, Odyssey, and model year 2013 Acura RDX vehicles. During sub-freezing temperatures, the brake-shift interlock blocking mechanism may become slow and allow the gear selector to be moved from the Park position without pressing the brake pedal. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard 114, "Theft Protection and Rollaway Prevention."
If the gear selector is moved from the park position without pressing the brake pedal it can allow the vehicle to roll away, increasing the risk of a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated brake shift interlock blocking mechanism free of charge. The recall began on May 13, 2013. Owners may contact Honda at 1-800-999-1009. Honda's campaign recall numbers are S96, S97, and S98.
Campaign 13V143000 on NHTSA.gov
Equipment, other, labelsOct 16, 2012
Honda is recalling certain model year 2012 CR-V, equipped with the LX trim level and manufactured from August 30, 2012, to August 31, 2012. These vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification." The incorrect values for Gross Vehicle Weight Rating, Gross Axle Weight Rating front and rear, tire size, and rim size were specified on the safety certification label.
A misprinted label could lead to improper vehicle loading. Improper loading could result in a tire failure, increasing the risk of a crash.
Honda will notify owners, and dealers will apply the corrective label free of charge. The safety recall began on November 14, 2012. Owners may contact Honda at 1-800-999-1009.
Campaign 12V501000 on NHTSA.gov
Latches/locks/linkages, doors, latchJul 19, 2012
Honda is recalling certain model year 2012 Honda CR-V and model year 2013 Acura ILX vehicles. If the manual or power door lock is activated while an interior front door handle is being operated by an occupant, the cable connecting the interior door handle to the door latch mechanism may become loose and move out of position. There is a possibility that the cable can move far enough out of position to prevent the door from properly latching.
If the door is not fully latched, the door may open while driving or in a crash, increasing the risk of personal injury to the vehicle occupants.
Honda will notify owners, and dealers will replace the front door latch assemblies in the affected vehicles, free of charge. Additionally, the interior front door handles in certain Honda CR-Vs will also be replaced, free of charge. The safety recall is expected to begin on, or about, August 16, 2012. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 12V338000 on NHTSA.gov
Representative owner complaints
403 reports, newest first.
Steering, Electrical system, May 15, 2014
TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND WOULD ALSO STALL INTERMITTENTLY. THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE CONTACT HAD TO APPLY FORCE IN ORDER TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE BATTERY FOUR TIMES AND THE ALTERNATOR HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,400.
Electrical system, Apr 23, 2014
ELECTRICAL WIRES AND SENSORS ARE MADE OF SOY BASE WHICH ATTACKS CRITTERS TO CHEW ON THEM. ON SEVERAL OCCASIONS CAR WAS NOT ABLE TO START OR FAILED SHORTLY AFTER. CAR WAS IN FOR REPAIRS TWICE IN A ONE WEEK PERIOD. REPAIR COST WAS $500 THE FIRST TIME AND OVER $1500 THE SECOND. THERE IS NO REASON TO BELIEVE THAT THERE WILL NOT BE MORE INCIDENTS. HONDA'S CUSTOMER SERVICE DEPARTMENT OFFERS NO HELP AND DOES NOT HAVE ANY ADVISE TO STOP THIS FROM HAPPENING AGAIN. HONDA NEEDS TO RECALL THESE VEHICLES AND REPLACE THEM WITH PLASTIC COATED WIRES.
Steering, Electrical system, Apr 14, 2014
ON 4/9/14 I WAS DRIVING MY VEHICLE IN HEAVY TRAFFIC DURING RUSH HOUR (STOP AND GO) TRAFFIC. SUDDENLY EPS INDICATOR LIGHT CAME ON, THE VEHICLES STEERING BECAME DIFFICULT TO MANEUVER. I WAS UNABLE TO TURN STEERING WHEEL WITHOUT EXTREME EFFORT, WAS A VERY DANGEROUS SITUATION. UPON ARRIVAL HOME, I TURNED OFF VEHICLE AND RESTARTED IMMEDIATELY, ISSUE DISAPPEARED, VEHICLE'S STEERING WAS NORMAL.. ON 4/12/14 VEHICLE TAKEN TO BURNS HONDA, MARLTON, NJ FOR AN INSPECTION OF THE VEHICLE STEERING ISSUE AS RECOMMENDED BY HONDA AMERICA. HONDA DEALER INSPECTED VEHICLE FOR WHICH THEY INDICATED THAT DIAGNOSIS OF VEHICLE COMPUTER SHOWED EPS CODE CAME ON PREVIOUSLY,BUT ALL CODES ARE CLEAR AND NO FAULT PRESENT AT TIME. ON 4/14/14 WHILE DRIVING VEHICLE TO WORK IN THE EARLY HOURS OF THE MORNING, EPS LIGHT INDICATOR CAME ON AT 8:13 A.M., SAME SITUATION, HEAVY TRAFFIC, STOP AND GO TRAFFIC. EPS (ELECTRONIC POWER STEERING) LIGHT INDICATOR RETURNED, I PULLED OVER (AS REFERENCED IN THE MANUAL) TURNED ENGINE OFF ENGINE, THEN RE-STARTED, SYSTEM SEEMED TO RESET ITSELF. A FEW MINUTES LATER EPS LIGHT CAME ON AGAIN, STEERING WHEEL VERY DIFFICULT TO NAVIGATE AS PREVIOUSLY STATED. I PULLED OVER, TURNED ENGINE OFF AND RESTARTED. THE SAME PROBLEM/ISSUE CONTINUED TO PERSIST APPROX. EIGHT MORE TIMES; I WAS SLOWLY CAPABLE TO GUIDE VEHICLE DIRECTLY TO THE SAME DEALER (BURNS HONDA). HONDA AMERICA HAS BEEN NOTIFIED OF THIS PROBLEM FROM THE FIRST INCIDENT OF 4/9/14 AND MOST RECENT INCIDENT TODAY 4/14/14. AWAITING RESPONSE OF SERVICE PROCEDURE FROM DEALER AND HONDA AMERICA TO ADDRESS PROBLEM, THIS IS A SERIOUS SAFETY ISSUE. EPS SYSTEM FAILURE. *JS
Electrical system, Vehicle speed control, Equipment adaptive/mobility, Mar 27, 2014
MY 2012 CR-V HAS CUSTOMIZABLE AUTO DOOR LOCK FUNCTION. IT HAS COUPLE OPTION. 1. WITH VEHICLE SPEED, 2. SHIFT FROM P. PROBLEM WITH OPTION 2. I SELECT OPTION 2. BECAUSE I WANT TO GET MORE SECURE SAFETY. NOT LESS THE SECURE SAFETY. WHEN I WAS ESCAPING FROM CLOSE ROAD, I NEED TO DRIVE BACK. I STARTED ENGINE AND OPEN DRIVER DOOR TO MAKE SURE MY REAR TIRE IS GOING RIGHT WAY. CHANGED GEAR P TO R. AND DOOR DIDN'T AUTOMATICALLY LOCK. I GUESS THERE IS PROTECTION FOR WHEN DRIVER DOOR OPEN AND ENGINE RUNNING, DOOR DIDN'T LOCK ITSELF. I UNDERSTAND THAT. BUT I ESCAPE FROM THERE AND CLOSE DOOR AND CHANGE GEAR R TO D. AND DRIVE UP TO 40 MPH. AND DOOR IS STILL UNLOCK. THIS IS AN ERROR. THEY CAN NOT ADVERTISE THEY HAVE AUTO LOCK FUNCTION FOR SAFETY. THE FUNCTION GIVE PEOPLE TO UNDERSTAND FOR HAVE MORE SECURE SAFETY BY CAR. THEY MUST WATCH SAFETY WHILE CAR IS DRIVING MORE THEN 20MPH OVER 500 FEET. IF THEY THINK REALLY CARE ABOUT SAFETY, THEY SHOULD LOCK OTHER DOORS AT LEAST. AND KEEP WATCH WHAT'S CAR STATUS. *TR
Power train, Mar 26, 2014
TL* THE CONTACT OWNS A 2012 HONDA CRV. THE CONTACT STATED THAT HE DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10. UPDATED 05/19/14 MA THE CONSUMER STATED THAT WHEN PULLING INTO TRAFFIC AND DEPRESSING THE ACCELERATOR THE ENGINE IDLES THEN SUDDENLY LAUNCHES FORWARD. THE FAILURE OCCURS INTERMITTENTLY. A NEW THROTTLE BORE WAS INSTALLED BUT THE FAILURE RECURRED. UPDATED 05/28/2014 *JS
Engine, Feb 18, 2014
TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE AFTER BEING IDLE FOR AN EXTENDED TIME, THE CONTACT HEARD A RATTLING NOISE FROM THE ENGINE. THE VEHICLE WAS TAKEN FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE VTC ACTUATOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE BUT DID STATE THAT THE VEHICLE WAS CONSUMING MORE THAN 2.5 QUARTS OF ENGINE OIL WITHIN A 15 DAY SPAN. THE MANUFACTURE WAS CONTACTED AND STATED THAT THEY WOULD FURTHER INVESTIGATE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE CURRENT MILEAGE WAS 26,492.
Air bags, Seat belts, Feb 16, 2014, crash
I TURNED LEFT WITH THE RIGHT-OF-WAY AT A STOP LIGHT. ONCOMING CAR FAILED TO BREAK, RAN A RED, AND HIT FRONT PASSENGER SIDE WHEEL WELL, ON-COMING BETWEEN 40 AND 45 MPH. FRONT AND PASSENGER SIDE AIRBAGS DEPLOYED, DRIVER SIDE DID NOT. UPON COLLISION, I JOLTED FORWARD AND AFTER WE STOPPED MOVING, I NOTICED THAT THE MALE BUCKLE WAS NO LONGER CONNECTED TO THE FEMALE BUCKLE IN MY (DRIVER-SIDE) APPARATUS. I CONSIDER MYSELF VERY LUCKY THAT I WASN'T HURT, AND AM NOT UNDER THE IMPRESSION THAT THE BELT IS DESIGNED TO OPERATE THAT WAY. *TR
Visibility/wiper, Feb 1, 2014
THE WINDSHIELD SPRAYER ON THE HONDA CR-V 2012 FREEZES UNDER 30 DEGREES AND DOES NOT WORK TO CLEAN THE WINDSHIELD. I CAN NOT DRIVE MY CR -V IN THE SNOW BECAUSE VISIBILITY COULD BE ZERO AND I WOULD NOT BE ABLE TO CLEAR THE SNOW FROM MY CAR. I JUST CAN NOT SEE OUT MY WINDSHIELD.YOU WOULD THINK HONDA WOULD HAVE A BETTER DESIGN FOR THERE NEW CR-V. IN THE SNOW STORM, I HAD TO OPEN MY DRIVER'S SIDE WINDOW AND DRIVE HOME LOOKING OUT THAT WINDOW TO GET HOME SAFELY. I CAN NOT BELIEVE THAT IN 2014 WE CAN NOT HAVE A CAR WHOSE WINDSHIELD SPRAYER WORKED PROPERLY IN THE SNOW!!!THAT IS A SAFETY ISSUE. *TR
Fuel system, Gasoline, Electrical system, Jan 23, 2014
I PAID CASH FOR A NEW 2012 CR-V EX L WITH NAV. WITHIN A FEW MONTHS OF PURCHASE, THE CAR BROKE DOWN. I STOPPED FOR GAS AND IT WOULD NOT START. I AM A SINGLE FEMALE AND HAD TO WALK IN THE DARK TO WALMART, BUY JUMPER CABLES AND FLASH SOMEONE DOWN FOR A BOOST. TOOK THE CAR TO THE DEALER AND THEY STATED NOTHING WAS WRONG WITH THE CAR. IT KEEPS HAPPENING OVER AND OVER AGAIN. IT HAS BROKEN DOWN SEVERAL TIMES AND EACH TIME I TAKE IT TO THE DEALER, THEY SAY NOTHING IS WRONG WITH IT. I'VE HAD TO PAY OUT OF POCKET FOR A TOW TRUCK AND REPAIRS THAT STILL DID NOT FIX THE PROBLEM. I TOOK IT TO ANOTHER HONDA DEALERSHIP AND IT BROKE DOWN WHILE AT THE DEALER. IT WOULD NOT START. WAS COMPLETELY DEAD. THEY RAN SEVERAL TEST AND LIKE THE OTHER DEALER STATED THEY CAN NOT FIND ANYTHING WRONG WITH IT. LESS THAN THREE WEEKS LATER, IT BROKE DOWN AGAIN. IT IS STILL IN THE SHOP. BEEN THERE FOR 2 WEEKS AND THEY STILL HAVE NO CLUE WHATS WRONG WITH THE CAR. HONDA TRIED TO START THE CAR YESTERDAY AND IT WOULD NOT START, COMPLETELY DEAD. THEY HAVE CHECKED EVERYTHING (BATTERY, ALTERNATOR, RECALLS, ELECTORAL, ETC.) SEVERAL TIMES AND IT COMES BACK SAYING GOOD CONDITION. SOMETHING IS WRONG WITH THIS CAR AND HONDA WON'T ADMIT IT OR TAKE RESPONSIBILITY. IT IS OBVIOUSLY SOMETHING WRONG WITH THIS VEHICLE. *TR
Power train, Electrical system, Vehicle speed control, Engine, Jan 22, 2014
SUBMISSION FROM CONSTITUENT RE 2012 HONDA CR-V INTERMITTENT PROBLEM. *SMD THE CONSUMER STATED THE VEHICLE WOULD PAUSE, WHEN SHE ATTEMPTED TO ACCELERATE AFTER THE VEHICLE, HAD BEEN IDLING. THERE WAS ZERO RESPONSE FOR 3-4 SECONDS, THEN THE VEHICLE WOULD UNCONTROLLABLY SURGE FORWARD. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THE DEALER INFORMED THE CONSUMER, THE PROBLEM WAS HER USING HER LEFT FOOT TO BRAKE. THE PROBLEM HAS SINCE BEEN RESOLVED. UPDATED 01/30/14
Power train, Electrical system, Jan 16, 2014
CARS AWD ORANGE LIGHTS WERE ON, ON COLD DAYS (6TH AND 7TH JANUARY, 2014, EST). OUTSIDE TEMPERATURE WAS BETWEEN -5F TO -10F (AS INDICATED BY CARS DASH). I DO NOT HAVE A GARAGE. FELT CARS FRONT WHEELS WERE THE ONLY ONES GETTING POWER. I DON'T THINK AWD WAS WORKING. *TR
Electrical system, Engine, Jan 16, 2014
VEHICLE DID NOT START ON A COLD MORNING (TUESDAY 07TH JANUARY, 2014, 9:30 AM EST). OUTSIDE TEMPERATURE WAS AROUND -10F (AS INDICATED BY CARS DASH). I DO NOT HAVE A GARAGE. SO CAR WAS PARKED OUTSIDE. I CLEARED SNOW ON TOP OF CAR AND I TRIED STARTING, BUT IT WONT START. I GAVE THE STARTER, 10-12 MINUTES RECOVERY TIME BETWEEN TRYING SUBSEQUENT STARTS. BUT, CAR WOULD MAKE CLICKING NOISE. GEICO EMERGENCY ROADSIDE WAS BACKED UP AND THEY SAID IT WILL TAKE 6 HOURS TO SEND SOME ONE. I HAD TO GET IT JUMP STARTED LATER THAT EVENING. ADDITIONAL FACTS: (I USE THE CAR EVERYDAY. I DID NOT LEAVE ANY ELECTRICAL APPLIANCE/LIGHTS ON ON THE ABOVE DAY). *TR
Vehicle speed control, Jan 5, 2014
I WAS DRIVING IN TOWN AT ABOUT 15 MPH AND WAS SLOWING FOR A LEFT TURN WHEN THE VEHICLE SURGED FORWARD, THE SURGE LASTED FOR ABOUT 3 SECONDS, I APPLIED THE BRAKES BUT AM NOT SURE IF THIS STOPPED THE SPEED SURGE OR IT WENT AWAY ON ITS OWN. SO FARE THIS HAS ONLY HAPPENED THE ONE TIME AND IN NO TRAFFIC, BUT AM VER CONCERNED ABOUT FUTURE INCIDENT'S. *TR
Visibility/wiper, Jan 2, 2014
WINDSHIELD SPRAYER FREEZES AT ANY TEMP UNDER 30 DEGREES. EITHER THERE IS A FLAW IN THE DESIGN OF THE SPRAY OR THE SLOPE OF THE HOOD WHICH ALLOWS THE SPRAYERS TO FREEZE TEMPS UNDER 30 DEGREES. THIS MAKE DRIVING IN SNOW WEATHER VERY DANGEROUS. I HAVE SEEN MANY COMPLAINTS ABOUT THIS ONLINE. *TR
Fuel system, Gasoline, Dec 12, 2013
I PURCHASED A NEW 2012 CRV IN MARCH, 2012 & OCCASIONALLY AT LOWER SPEEDS IT WOULD HESITATE FOR A COUPLE SECONDS BEFORE RESPONDING TO GIVING IT GAS, ESPECIALLY WHEN TURNING A CORNER. A COUPLE TIMES I WAS ALMOST REAR ENDED DUE TO THE HESITANCY. AT THAT TIME I THOUGHT I HAD BAD GAS CAUSING THE PROBLEM, ESPECIALLY SINCE IT ONLY DID IT PERHAPS 5 TIMES IN THE FIRST 15,000 MILES & I WAS UNABLE TO DUPLICATE THE PROBLEM IMMEDIATELY AFTER. RECENTLY AROUND 20,000 MILES IT SEEMED TO BE INCREASING THE FREQUENCY THAT IT WAS HAPPENING, SO ON 11-29-2013 I INQUIRED AT THE HONDA DEALER & WAS TOLD THAT THEY HAD RECEIVED COMPLAINTS ABOUT IT FROM OTHERS BUT HAD NO SOLUTION. THEY SUGGESTED THAT I MIGHT AVOID USING THE ECON BUTTON SINCE THAT SEEMED TO BE PART OF THE PROBLEM. THEY WAS ALSO ANOTHER GENTLEMAN AT THE DEALERSHIP AT THE SAME TIME WITH A 2012 CRV & HE HAD THE SAME PROBLEM BUT WITH GREATER FREQUENCY THAN WHAT I WAS HAVING. I JUST RETURNED FROM A TRIP OF ABOUT 1,800 MILES & THE FREQUENCY HAS INCREASED DRAMATICALLY, 6-8 TIMES DURING THE TRIP. DURING HEAVY TRAFFIC I DISENGAGED THE ECON BUTTON, BUT I STILL CONTINUED TO HAVE THE PROBLEM OF IT HESITATING EVEN WITH THE ECON BUTTON DISENGAGED. ON 12-10-2013 I WAS BACK AT THE DEALERSHIP FOR MAINTENANCE & TOLD THEM THAT THE FREQUENCY WAS INCREASING; THEY SAID THEY COULD NOT DUPLICATE IT & HAD NO KNOW SOLUTION TO THE PROBLEM. THEY ARE SAYING THAT THE PROBLEM HAS TO DO WITH "GRAY MATTER"' IN THE COMPUTER SYSTEM THAT ALLOWS IT TO ACHIEVE MAXIMUM EFFICIENCY, WHATEVER THAT MEANS. I AM NOW FEARFUL OF TURNING LEFT IF THERE IS ONCOMING TRAFFIC OR PULLING OUT INTO TRAFFIC. *TR
Visibility, Nov 26, 2013
UPON LEAVING WORK, WIFE HEARD A WIND NOISE COMING FROM THE SUNROOF, AS IF IT WAS OPEN. UPON SLIDING BACK THE COVER (SLIGHTLY), SHE NOTICED THE GLASS WAS SHATTERED (WITH A BIG HOLE), AND BULGING OUTWARD OR TOWARD THE INTERIOR. SHE WAS NOT AROUND ANY OTHER VEHICLES SO IT IS UNLIKELY THE CAUSE WAS A BOUNCING ROCK OR PEBBLE. UPON CALLING THE DEALERSHIP WHERE THE CAR WAS PURCHASED, THEY REFERRED US TO A LOCAL AUTO GLASS SHOP. UPON CALLING HONDA OF AMERICA, THEY REFERRED US TO OUR INSURANCE COMPANY. BY THE WAY, THE CAR IS STILL UNDER FULL WARRANTY. WHAT CAN WE DO? IT SHOULD BE UNDER WARRANTY, SHOULDN'T IT? *TR
Exterior lighting, Nov 25, 2013
TL* THE CONTACT OWNS 2012 HONDA CRV. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO PROVIDE PROPER ILLUMINATION COVERAGE. THE DEALER ADJUSTED THE HEADLIGHTS SEVERAL TIMES HOWEVER THE FAILURE WAS NOT CORRECTED. THE LOW BEAM HEADLIGHTS WOULD NOT PROVIDE COVERAGE OVERHEAD OR ON THE SIDES OF THE VEHICLE. THE HIGH BEAM HEADLIGHT WOULD ILLUMINATE MUCH HIGHER THAN NORMAL. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE HEADLIGHT FAILURE WAS NOT A MANUFACTURING DEFECT. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 7,737 AND THE CURRENT MILEAGE 24,000.
Visibility/wiper, Nov 19, 2013
TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE DRIVER'S SIDE WINDSHIELD WIPER BLADE PULLED RAIN INTO THE CONTACT'S FIELD OF VISION, DECREASING HER VISIBILITY OF THE ROADWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ADVISED THAT THE ENTIRE DRIVER'S SIDE WINDSHIELD WIPER NEEDED TO BE REPLACED. THE WINDSHIELD WIPER WAS REPLACED BUT DID NOT RECTIFY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 18,000.
Visibility, Nov 16, 2013
SUN VISOR WILL NOT STAY UP. REPLACED ONCE AND ONLY WORKED FOR ONE DAY. HONDA DEALERSHIP ORDERED A SECOND ONE AND WE WERE TOLD THAT IT WOULD NOT WORK EITHER, THAT IT WAS AN AMERICAN HONDA ISSUE. WE WERE TOLD THAT IT WAS NO USE TO REPLACE IT THAT IT WOULD JUST HAPPEN AGAIN. *TR
Exterior lighting, Nov 4, 2013
I HAVE HAD THE HEADLIGHTS ADJUSTED 3 TIMES. THERE IS INSUFFICIENT LIGHT TO DRIVE BY AT NIGHT. I DO NOT FEEL SAFE ON THE ROAD IN THIS VEHICLE AFTER DARK. THE DEALER SAID IT IS THE NATURE OF THE NEW REFLECTIVE LIGHTS WHICH DO NOT SHINE OUT. HE SAID THERE IS NOTHING ELSE THEY CAN DO TO FIX THEM. I REPORTED THE ISSUE TO HONDA AMERICA AND THEY SAY THEY WILL DO NOTHING UNLESS THE LIGHTS ARE DEFECTIVE. APPARENTLY NOT BEING ABLE TO SEE AT NIGHT IS NOT A DEFECT. I HAVE TO DRIVE WITH THEM ON HIGH BEAMS TO BE ABLE TO SEE AT ALL AND IF I SWITCH TO LOW BEAM UPON MEETING ANOTHER VEHICLE I HAVE TO COME TO A DEAD STOP AS I CANNOT SEE WHERE I AM IN THE ROAD. THERE IS NO BEAM WHICH IS DIRECTLY IN FRONT OF YOUR DRIVE PATH. LOW BEAM WITH FOG LIGHTS OR HIGH BEAM; NEITHER IS SUFFICIENT LIGHT TO DRIVE BY. I LIVE IN A RURAL AREA WITH NO STREET LIGHTS AND LOTS OF DEER. I NEED THE HEADLIGHTS REPLACED ON THIS VEHICLE TO BE A SAFE DRIVER. I HAVE SEEN OTHER COMPLAINTS ON THE INTERNET AND AM ASKING THE NHSA TO FORCE HONDA TO RECALL THESE VEHICLES TO HAVE THE LIGHTS REPLACED WITH A DIFFERENT TYPE OF LIGHTING. I BARELY FEEL ABLE TO DRIVE ON FAMILIAR ROADS THERE IS NO WAY I CAN TAKE THIS VEHICLE TO AN UNKNOWN AREA AT NIGHT. PLEASE RECOGNIZE THIS ISSUE AS A SAFETY HAZARD. I AM NOT INTERESTED IN A LAW SUIT. I JUST WANT TO BE SAFE IN MY 2012 HONDA CRV. *TR
Steering, Service brakes, Oct 8, 2013
WHILE DRIVING MY CAR FROM MARYLAND TO NEW YORK IN EXTREMELY RAINY CONDITIONS ON THE I95, THE SUV STEERING WHEEL LOCKED AFTER A LOUD NOISE. I THOUGHT I HAD A FLAT TIRE, BUT THIS WAS NOT THE CASE. THE BRAKES PEDAL ALSO DID NOT MOVE. THE CAR BUCKLED AND ROCKED FROM SIDE TO SIDE. (NO WARNING LIGHTS CAME ON--WHY DIDN'T IT?) THIS SITUATION COULD HAVE BEEN DEADLY IF OTHER VEHICLES AROUND ME WERE NOT ALERT. I READ THROUGH THE COMMENTS AND REALIZE I AM NOT THE ONLY PERSON THIS HAS HAPPENED TO. IS HONDA WAITING FOR SOMEONE TO DIE. I TOLD MY FAMILY TO SUE THEM IF IT HAPPENS TO ME. I HAVE STARTED DRIVING WITH MY IPAD VIDEO CAMERA ON. THIS IS MY BLACK BOX TO PROVE THAT THE HONDA CRV 2012 IS FAULTY. SINCE THIS HAS HAPPENED, THE GAS AND BRAKE PEDALS VIBRATE WHEN DRIVING AFTER 2-3HRS. I TOOK THE CAR INTO HONDA, LONG ISLAND, NY. THEY CHECKED THE BRAKES AND SAID IT IS FINE. BUT, THE CAR DOES NOT DRIVE SMOOTH ON THE ROAD. YOU CAN FEEL THE DIFFERENCE IN THE STEERING WHEEL WHILE DRIVING. HONDA NEEDS TO FIX THIS UNSAFE PROBLEM OF THE STEERING AND BRAKES LOCKING WHILE THE CAR IS IN MOTION. *TR
Engine, Sep 30, 2013, fire
WHILE DRIVING, I SMELLED SOME BURNING, AND SAW WHITE SMOKES, SO PULLED OVER, AND TURNED OFF THE ENGINE, GOT OUT OF THE CAR. AFTER 30 SECONDS OR (POSSIBLY A FEW MINS), IT CAUGHT FIRE (ENGINE UNDER THE HOOD), AND PEOPLE AROUND US TRIED TO PUT OUT THE FIRE USING THEIR OWN FIRE EXTINGUISHER TO NO AVAIL. FIRE TRUCK ARRIVED WITHIN MINUTES , AND WAS ABLE TO PUT OUT FIRE. AT THIS TIME, INSURANCE DOES NOT SEEM REALLY INTERESTED IN FINDING OUT THE ROOT CAUSE. HONDA DEALER SAYS THEY ARE OUT OF THE MIX SINCE THEY DID NOT SERVICE THE VEHICLE. HONDA AMERICA IS SAYING THAT THEY WILL NOT LOOK INTO THIS AND SIMPLY WAIT FOR THE OUTCOME FROM INSURANCE INVESTIGATION. HONDA HAS A HISTORY OF RECALLS (CR-V) ASSOCIATED WITH FIRE HAZARDS SPECIFICALLY FROM 2002-2006, AND 2012 CR-V COULD BE DEFECTIVE AS WELL, BUT THEIR RESPONSES OVER THIS ACCIDENT IS SIMPLY OUTRAGEOUS. SO I'M FILING A COMPLAINT AGAINST NHTSA, HOPING THAT SOMEONE IN THE AGENCY CAN TAKE A LOOK AT THIS, AND GET TO THE BOTTOM OF THIS FIRE INCIDENCE, AND HOPEFULLY, THIS CAN PREVENT "FATAL" DISASTERS IN THE FUTURE. *TR
Vehicle speed control, Sep 29, 2013
I BOUGHT A NEW CRV IN SEPTEMBER 2012. THE ONLY PROBLEM I HAVE BEEN HAVING IS THAT AT CERTAIN TIMES, USUALLY AT SLOWER SPEEDS WHEN I STEP ON THE GAS THERE IS A 2-3 SECOND DELAY BEFORE THE CAR ACCELERATES. DURING THIS HESITATIONS PERIOD THE ENGINE DOES NOT REV AND THE CAR JUST COASTS. THIS HAS HAPPENED 15 TIMES THE PAST YEAR. THIS CREATES A MAJOR CONCERN WHEN I'M TRYING TO MERGE INTO TRAFFIC OR PULL OUT FROM AN INTERSECTION. NOTE, MY FOOT WAS NOT ON THE BRAKE AND I'VE HAD THE ECON SWITCH IN BOTH ON AND OFF MODE AND THE PROBLEM STILL OCCURS. I TOOK MY CAR TO THE DEALER IN FEBRUARY 2013 AT WHICH TIME IT HAD 3,500 MILES ON THE ODOMETER. THE SERVICE DEPARTMENT WAS UNABLE TO DUPLICATE THE PROBLEM. IN SEPTEMBER 2013 I HAD WORK DONE ON AN ACCORD I OWN AND I SHOWED THE SERVICE ADVISOR COPIES OF 6 REPORTS THRU SAFERCAR.GOV. THE ADVISOR DID NOT HAVE ANY RESPONSE. I NOW HAVE 8,000 MILES ON MY CRV. I RECENTLY REPORTED THE PROBLEM TO HONDA CUSTOMER SERVICE AND THEY SAID THEY HAVEN'T HAD ANY SIMILAR PROBLEMS REPORTED. IN MY OPINION THEY ARE WRONG AS THERE HAS TO BE SOMETHING CAUSING THIS. AT LEAST I HAVE IT ON FILE WITH HONDA. *TR
Electrical system, Aug 20, 2013
TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE BATTERY WAS JUMP-STARTED AND THE CONTACT WAS ABLE TO START THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE A NEW BATTERY AND SOFTWARE WAS INSTALLED. THE FAILURE RECURRED AND THE VEHICLE HAD NOT BEEN REPAIRED OR DIAGNOSED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,718.
Structure, Latches/locks/linkages, Aug 1, 2013
THIS IS ABOUT NHTSA RECALL 12V-338, AND TO REPORT HONDA'S FAILURE TO REMEDY A DEFECT WITHIN 60 DAYS OF FIRST CONTACT WITH THE DEALER (HONDA OF ANNAPOLIS, 1720 WEST STREET, ANNAPOLIS, MD 21401). WE BROUGHT OUR 2102 HONDA CR-V TO HONDA OF ANNAPOLIS ON MARCH 22, 2013 FOR THE REPLACEMENT OF DRIVER'S AND PASSENGER'S DOOR LATCHES AND INNER HANDLES UNDER RECALL 12V-338. THE SERVICE ADVISOR STATED THAT NO PARTS WERE AVAILABLE, SO THE PARTS WOULD BE SPECIAL ORDERED AND WE WOULD BE CALLED WHEN THE PARTS WERE IN STOCK. WE NEVER RECEIVED ANY CALL. WE WENT TO HONDA OF ANNAPOLIS ON JUNE 27, 2013 FOR AN OIL CHANGE AND INQUIRED ABOUT THE RECALL PARTS, WHICH WERE THEN IN STOCK, AND THE RECALL WORK WAS PERFORMED. WHEN WE ASKED WHY WE HAD NOT BEEN CALLED ABOUT THE RECALL PARTS, NO ONE OFFERED ANY RATIONAL EXPLANATION, MUCH LESS ANY APOLOGY. LATER THAT DAY, WE WERE UNABLE TO LOCK THE CR-V, THE CAR ALARM WOULD GO OFF WHEN EITHER FRONT DOOR WAS OPENED, AND WE HAD TO TURN OFF THE ALARM BY PUTTING THE KEY IN THE IGNITION. WE RETURNED TO HONDA OF ANNAPOLIS THE FOLLOWING DAY TO HAVE THESE PROBLEMS FIXED. THUS, HONDA OF ANNAPOLIS MISSED YOUR 60 DAY REPAIR DEADLINE BY OVER 30 DAYS, AND THEN PERFORMED THE REPLACEMENT IN AN INCOMPETENT MANNER. IF WE HAD NOT GONE IN FOR THE OIL CHANGE, WE BELIEVE WE WOULD NEVER HAVE RECEIVED ANY CALL FROM THIS DEALER ABOUT COMPLETING THE RECALL. *TR