2013 Honda CR-V
Problems, recalls and owner-reported issues
Engine is the leading concern among 382 owner complaints filed for this model year. This is the 20th highest complaint count among 26 CR-V model years with reports.
Of the 2013 reports, 22 involved a crash. 13 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Power train, automatic transmissionApr 15, 2013
Honda is recalling certain model year 2012-2013 CR-V, Odyssey, and model year 2013 Acura RDX vehicles. During sub-freezing temperatures, the brake-shift interlock blocking mechanism may become slow and allow the gear selector to be moved from the Park position without pressing the brake pedal. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard 114, "Theft Protection and Rollaway Prevention."
If the gear selector is moved from the park position without pressing the brake pedal it can allow the vehicle to roll away, increasing the risk of a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated brake shift interlock blocking mechanism free of charge. The recall began on May 13, 2013. Owners may contact Honda at 1-800-999-1009. Honda's campaign recall numbers are S96, S97, and S98.
Campaign 13V143000 on NHTSA.gov
Representative owner complaints
382 reports, newest first.
Service brakes, Hydraulic, May 8, 2015
TL* THE CONTACT OWNS A 2013 HONDA CR-V. WHILE DRIVING AT VARIOUS SPEEDS AND WHEN THE BRAKE PEDAL WAS DEPRESSED, THE ROTORS VIBRATED CONTINUOUSLY UNTIL THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Power train, Fuel/propulsion system, May 3, 2015
WE WERE DRIVING ON I-81, HAD TO SLOW DOWN IN LEFT LANE FOR TRAFFIC. ACCELERATOR FAILED WHEN WE TRIED TO RESUME SPEED. "ECON" MODE ON. NOT SURE HOW MUCH WE HAD SLOWED BEFORE ATTEMPTING TO RETURN TO HIGHWAY SPEED. IT WAS 3 - 5 SECONDS OR MORE BEFORE ACCELERATOR "UNLOCKED." SAME RESPONSE IN SIMILAR SITUATIONS OCCURRED A TOTAL OF 13 TIMES. DIFFERENT SPEEDS, SLOW CITY ROADS OR INTERSTATES, GOING STRAIGHT OR IN A TURN, ALWAYS UNEXPECTED, MOSTLY WITHIN A MONTH'S TIME BUT SOMETIMES AFTER A MUCH LONGER INTERVAL. WEATHER ALWAYS GOOD. LAST EVENT WAS ON APRIL 25, 2015 (LAST WEEK) WITH MILEAGE AT 7,000. HAVE NOT USED ECON MODE SINCE JUNE 11, 2014. DEALER HAS FAILED TO FIND ANY MALFUNCTIONING PARTS OR SYSTEMS DURING THE 4 SEPARATE TIMES WE BROUGHT IN THE CAR TO BE CHECKED FOR THIS PROBLEM. WE HAVE TALKED TO AMERICAN HONDA, GIVEN THEM A DETAILED DIARY OF EACH ACCELERATION FAILURE EVENT, AND THEY HAVE GIVEN US A CASE NUMBER. WE WORRY THAT OUR SAFETY AND THAT OF OTHERS MAY COMPROMISED BECAUSE OF THIS LOSS OF CONTROL WHEN WE NEED TO MOVE QUICKLY, AND WE HAVE ALREADY HAD DRIVERS AROUND US REACT IN DANGEROUS WAYS, NOT UNDERSTANDING WHY WE HADN'T PICKED UP SPEED. *TR
Engine, Apr 14, 2015
AS I REPORTED LAST YEAR, THERE IS A VTC ACTUATOR DESIGN FLAW THAT CREATES A GRINDING NOISE WHEN THE TEMPS FALL BELOW FREEZING AND IN SOME CASES EVEN ABOVE FREEZING MAINLY DUE TO LACK OF OIL PRESSURE AND THE ACTUATOR NOT LOCKING CORRECTLY. WELL, ANOTHER WINTER HAS COME AND GONE AND THERE IS STILL NO HINT OF A FIX FROM HONDA. THEY CLAIM THERE IS NO DAMAGE OCCURRING BUT ANY TIME I HEAR METAL ON METAL I BEG TO DIFFER. UNFORTUNATELY AT THIS POINT I AM LOOKING AT OPTIONS SUCH AS TRADING THE VEHICLE IN AS I DON'T KNOW WHAT KIND OF SERIOUS DAMAGE IS BEING DONE EACH WINTER WITH METAL ON METAL GRINDING. HONDA SURE HAS LOST THEIR PRESTIGIOUS CLAIM OF RELIABILITY IN MY EYES. SADLY THIS WILL BE MY LAST HONDA PRODUCT AS THEY DON'T SEEM TO ADDRESS CUSTOMER CONCERNS IN ANY KIND OF TIMELY MANNER. *TR
Visibility, Structure, Mar 27, 2015
A RODENT BUILT A NEST IN THE BLOWER MOTOR OF OUR 2013 HONDA CR-V. THE RODENT NEST AFFECTED THE OPERATION OF THE MOTOR, AND CAUSED RODENT CONTAMINATED AIR TO BE CIRCULATED THROUGHOUT THE CABIN. THIS HEALTH HAZARD COULD HAVE BEEN AVOIDED BY INSTALLING SCREENING THAT WOULD PREVENT RODENTS FROM ENTERING THE BLOWER MOTOR. THE SCREENING IS TECHNOLOGICALLY AND ECONOMICALLY FEASIBLE FOR HONDA MOTOR COMPANY, LTD. ("HONDA"). IN ADDITION TO THE SAFETY HAZARD, HONDA REFUSES TO COVER, UNDER WARRANTY, SERVICE AND REPAIRS FOR BLOWER MOTOR DAMAGE CAUSED BY INFILTRATING RODENTS DESPITE THE DESIGN DEFECT. AFTER REVIEWING COMPLAINTS AVAILABLE ON THE INTERNET, IT APPEARS THAT THERE ARE MANY CONSUMERS THAT HAVE BEEN SIMILARLY AFFECTING BY THE DESIGN DEFECT, AND BY HONDA'S UNWILLINGNESS TO TAKE RESPONSIBILITY FOR THE DEFECT. *TR
Service brakes, Mar 19, 2015
TL* THE CONTACT OWNS A 2013 HONDA CR-V. WHEN APPLYING THE BRAKES FOR THE FIRST TIME EACH DAY, A GRINDING NOISE EMITTED FROM THE REAR BRAKES AND THEN THE GRINDING NOISE WOULD CEASE UNTIL THE NEXT DAY. THE CONTACT INDICATED THAT THE FAILURE EVENTUALLY PROGRESSED TO WHERE THE GRINDING NOISE WAS PRESENT THE FIRST THREE TIMES THE BRAKES WERE APPLIED AND THEN THE NOISE WOULD STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE NOISE WAS CAUSED BY RUST BUILD UP BEHIND THE REAR ROTORS. THE ROTORS WERE CLEANED AND THE FAILURE WAS SOLVED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 13,900.
Service brakes, Mar 19, 2015
REAR BRAKES STARTED MAKING A GRINDING NOISE WHEN FIRST TIME APPLIED EACH MORNING. SLOWLY CONDITION KEPT GETTING WORSE, BUT AFTER NO MORE THAN THREE APPLICATIONS OF BRAKES, CONDITION CEASES FOR THAT DAY ONLY TO RE APPEAR THE NEXT DAY. I THOUGHT IT MIGHT JUST BE A COLD WEATHER CONDITION. HOWEVER, HAVING JUST RETURNED FROM SOUTHERN FLORIDA FOR SIX WEEKS WITH THE CONDITION CONTINUING, I TOOK IT TO THE LOCAL HONDA DEALER UPON MY RETURN ON MARCH 12, 2015. THEY TOLD ME THIS WAS A NORMAL SERVICE CONDITION CAUSED BY RUST BUILD UP BEHIND THE ROTORS AND NEEDED TO CLEAN THE BRAKES EVERY 20,000 MILES. I TOLD THEM I HAVE OWNED NUMEROUS CARS IN THE LAST 60 YEARS PUTTING OVER 100 K MILES ON SEVERAL AND NEVER HEARD OF THIS CONDITION. I HAVE ALSO CONTACTED HONDA CORPORATION HOTLINE AND THEY WOULD NOT CONFIRM OR DENY THIS TO BE A SERVICE CONDITION. *TR
Suspension, Air bags, Structure, Feb 18, 2015, crash
ON 2/10/2014, AROUND 8:50 AM EST I WAS ALONE AND DRIVING TO THE OFFICE WHEN MY CAR SKIDDED AND I LOST CONTROL. DUE TO THE MOMENTUM THE CAR HAD GAINED, IT WENT INTO A FREE SPIN. THOUGH THIS CAR IS EQUIPPED WITH AWD AND ABS, IT STILL COULD NOT CORRECT THE SKID AND WENT OUT OF CONTROL. IT DASHED AGAINST A TREE ON THE PATHWAY FROM THE PASSENGER SIDE. THIS IMPACT RESULTED IN DRIVER SIDE AIR BAGS TO DEPLOY, HOWEVER IT EXPLODED INSTEAD OF INFLATING. THIS INCIDENT HAS RESULTED IN INJURIES TO MY HAND, NECK AND BACK. RECENTLY I HAVE HEARD RECALLS FROM HONDA RELATED TO FAULTY AIR BAGS, HOWEVER DID NOT FIND ANY OPEN RECALLS FOR MY VEHICLE...UPDATED 02/25/15 *BF UPDATED 9/22/2017*CN
Power train, Feb 8, 2015
CR-V STALLS WHEN FOR 3-5 SECONDS WHEN COMPLETING CORNERS. APPEARS TRANSMISSION IS SEARCHING FOR GEARS. DANGEROUS WHEN TRYING TO MERGE ON TO TRAFFIC. HONDA DEALER AND REGIONAL REP AARE AWARE OF PROBLEM, BUT REFUSE TO FIX.VEHICLE IS STILL UNDER WARRANTY. *JS
Engine, Feb 5, 2015
TL* THE CONTACT OWNS A 2013 HONDA CR-V. WHEN STARTING THE ENGINE IN COLDER WEATHER, THE VEHICLE EXHIBITED AN ABNORMAL GRINDING METAL NOISE. THE FAILURE RECURRED UPON INITIAL START-UP IN COLDER TEMPERATURES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VTC ACTUATOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000. THE VIN WAS NOT AVAILABLE.
Tires, Jan 27, 2015
I HAD A TIRE THAT KEPT LOOSING AIR. THIS WENT ON FOR OVER A MONTH. WHEN I TOOK IT IN TO HAVE THE TIRE CHECKED FOR A PROBLEM. THE GUY LOOKING AT MY TIRE CAME BACK AND SAID I HAD LITTLE HOLES ALL THE WAY AROUND CENTER TREAD OF MY TIRE. HE TOLD ME THAT IF THAT ONE WAS DRY ROTTED THEN POSSIBLE SOME OF THE OTHERS WERE ALSO. I DECIDED TO REPLACE THE WHOLE SET. UPON PULLING OFF THE OTHER TIRES I HAD TWO MORE TIRES LIKE THAT IN THE SAME CONDITION. I AM JUST THANKFUL THIS WAS CAUGHT BEFORE I HAD A WRECK. I DRIVE THE INTERSTATE A LOT. I WAS VERY DISAPPOINTED THAT I HAD TO REPLACE A SET OF TIRES AND DIDN'T EVEN HAVE 30,000 MILES ON THEM. *TR
Engine, Jan 23, 2015
GRINDING SOUND UPON START. PROBABLY THE VTC ACTUATOR. *TR
Air bags, Structure, Jan 21, 2015, crash
I WAS INVOLVED IN AN ACCIDENT IN PHILADELPHIA, PA ON JANUARY 18, 2015 DUE TO ICE ON HIGHWAYS. I SLID INTO ONE CAR AND GOT HIT BY ANOTHER CAR. MY CAR IS CURRENTLY IN A REPAIR SHOP. I RECEIVED A CALL THAT THE CAR CAN BE FIXED, HOWEVER I NEED TO KNOW HOW SAFE IS THE CAR SINCE I RECEIVED SO MUCH DAMAGE TO THE CAR AND THE AIR BAGS NEVER DEPLOYED. *TR
Vehicle speed control, Service brakes, Engine, Jan 8, 2015, crash
I HAD LEFT MY OFFICE ABOUT 10 MINUTES PRIOR TO PULLING INTO A SHOPPING CENTER AND WAS DRIVING ABOUT 5 MPH IN THE PARKING LOT, LOOKING FOR A PARKING SPACE. I SAW ONE AND SLOWED DOWN EVEN MORE TO BARELY MOVING, AND WAS EASING INTO THE PARKING SPACE WITH MY RIGHT FOOT ON THE BRAKE. JUST AS THE CAR STOPPED AND I WAS GETTING READY TO PUT IT INTO PARK, THE ENGINE SUDDENLY REVVED UP AND THE CAR JUMPED THE CURB AND HIT A TREE ABOUT 5 FEET IN FRONT OF THE PARKING SPACE AT FULL FORCE. IT WAS LIKE THE ACCELERATOR HAD BEEN PRESSED ALL THE WAY TO THE FLOOR. I WAS TOTALLY STUNNED. THE ENTIRE FRONT OF THE CAR WAS SMASHED IN AND RADIATOR FLUID WAS COMING OUT OF THE BOTTOM OF THE CAR. WHEN THIS INCIDENT OCCURRED, I WAS NOT TALKING ON THE PHONE; I WAS NOT DRINKING OR EATING ANYTHING IN THE CAR; I DID NOT EVEN HAVE THE RADIO TURNED ON. I WAS NOT IN AN EMOTIONAL STATE; I AM NOT PSYCHOTIC, HOMICIDAL ,OR SUICIDAL. I HAD BOTH HANDS ON THE STEERING WHEEL AS I HAD JUST MADE A SLOW LEFT TURN INTO THE PARKING SPACE AND WAS BARELY MOVING, WITH MY FOOT ON THE BRAKE. I HAVE GONE ON THE INTERNET TO RESEARCH ANYTHING LIKE THIS OCCURRING WITH OTHER HONDA CRV'S, AND THERE ARE NUMEROUS INCIDENCES CITED INVOLVING THE 2011 AND 2013 MODELS. IT HAPPENS IN VERY COLD WEATHER (FREEZING OR BELOW) , WHILE THE BRAKE IS ENGAGED. IT WAS IN THE LOW 30'S AT THE TIME AND MY FOOT WAS ON THE BRAKE. LUCKILY, THE TREE STOPPED MY FORWARD MOTION, OR I WOULD HAVE ENDED UP DRIVING THRU THE PLATE GLASS WINDOW OF THE UPS STORE. OTHER DRIVERS HAVE NOT BEEN SO LUCKY - SOME HAVE BEEN TAKEN TO THE HOSPITAL, OTHER CARS INVOLVED, OTHER PEOPLE INJURED. I AM ABSOLUTELY TERRIFIED OF DRIVING THIS VEHICLE AGAIN.
Vehicle speed control, Fuel/propulsion system, Jan 3, 2015
AT A 10 MPH COAST I START TO ACCELERATE SLOWLY AND THE ENGINE FEELS LIKE IT WILL STALL. THE CAR DOES NOT ACCELERATE, THE RPM DOES NOT CHANGE WITH MOVEMENT OF THE ACCELERATOR PEDAL. I HAVE TO ROCK THE PEDAL TWO TO THREE TIMES TO GET THE ENGINE TO RESPOND AND ACCELERATE WITH THE TRAFFIC. THIS IS A CONTINUING PROBLEM THAT THE DEALER ON 2 OCCASIONS HAS BEEN UNABLE TO DETECT AND CORRECT I HAVE COME CLOSE TO BEING HIT FROM THE REAR TWICE. THE HONDA DEALER'S EXPLANATION IS THE TRANSMISSION IS WAITING FOR THE COMPUTER TO TELL IT TO " UP OR DOWNSHIFT. " IF THAT WERE THE CASE, THE RPM WOULD CHANGE WHEN THE ACCELERATOR PEDAL IS PRESSED . . *TR
Electrical system, Jan 1, 2015
BATTERY WAS GOING DEAD PERIODICALLY. THOUGHT I WAS LEAVING A LIGHT ON OR DOOR OPEN. TOLD THE HONDA DEALER TO CHECK THE BATTERY WHILE IT WAS UNDER WARRANTY. THEY NEVER CHECKED IT. DIDNT EVEN PUT THAT I ASKED TO CHECK IT. OUT OF WARRANTY BATTERY WENT DEAD. DID A CHECK AT AUTOZONE THEY SAID IT WAS THE ALTENATOR. CHANGED ALTENATOR STILL THE SAME PROBLEM. VOLTAGE REGULATOR. THE VOLTS ONLY STAY UP WHEN I KEEP THE HEADLIGHTS ON. ( MORE TO THIS STORY ABOUT MY BAD DEALERSHIP EXPERIENCE BUT DON'T WANT TO GET INTO IT) *JS
Service brakes, Dec 27, 2014
WHEN PARKING BRAKE WAS NOT RELEASED, THERE WAS NO BRAKE LIGHT AND NO BEEPER SOUNDS (ACCORDING TO THE MANUAL, I CHECKED LATER). *TR
Air bags, Dec 8, 2014
LETTER FROM SENATOR BOOKER ON BEHALF OF CONSTITUENT RE THE REMOVAL OF TAKATA AIRBAGS IN 2013 HONDA CR-V (ATTN: CONSTITUENT SERVICES). *SMD THE CONSUMER WOULD LIKE ALL OF THE AIR BAGS REPLACED IN THE VEHICLE. *JB
Power train, Dec 6, 2014
WHEN STARTING THE CAR IN COLD (50 DEGREES F OR LOWER) OR FALLING TEMPERATURES, WITH A COLD ENGINE (NOT RUN FOR AT LEAST 8 HOURS), I HEAR WHAT SOUNDS LIKE A CRANKING SOUND FROM THE ENGINE COMPARTMENT AFTER THE ENGINE STARTS. THE CRANKING SOUND LASTS LESS THAN A SECOND AND SOUNDS LIKE SEVERE VIBRATION OF A PART WITH SCREWS/COMPONENTS THAT HAVE COME LOOSE. I'VE RECORDED THE SOUND AND HAVE THE FILE AVAILABLE. THE SOUND DOES NOT OCCUR WITH A WARM ENGINE. *TR
Electrical system, Dec 4, 2014
AT WORK, FINISHED MY SHIFT, MOVE CAR TO EXIT, TURN CAR OFF WENT IN SWIPE MY CARD GET IN CAR PUT KEY IN TO START AND CAR ENGINE WOULD NOT TURN OVER, ALL LIGHTS LIGHTS ON IN CAR, WINDOWS WORKS BUT BATTERY WOULDN'T START...THIS HAPPENED THREE TIMES AT WORK, I HAD TO JUMP START, ENGINE STARTS UP AT FIRST TURN OVER...MY CAR HAVE A VERY RATTLES SOUND WHEN I PUT KEY IN TO START AT ALL TIMES, IS LIKE I EXCEED THE TURNING POINT BUT I DON'T. I TURNED KEY NATURALLY TO START BUT STARTER STILL RATTLES...I BELIEVED IT'S A STARTER PROBLEM AND IT'S SCARING ME, MY CAR IS JUST ONE YEAR OLD, I BOUGHT IT LAST YEAR SEPTEMBER OF 2013... *TR
Engine, Nov 18, 2014
DURING WINTER MONTHS AT FREEZING AND BELOW PART # 110153 VARIABLE TIMING CONTROL, VTC ACTUATOR MALFUNCTIONS. AT THE FIRST START UP THE VEHICLE MAKES A GRINDING NOISE (METAL UPON METAL). THIS WAS CONFIRMED BY THE ORIGINATING DEALER AND I WAS TOLD THAT EVEN THOUGH THIS HAPPENS CONSISTENTLY IN CRV-S WHEN THE TEMPERATURE FALLS AT OR FREEZING THAT THERE IS NOTHING TO WORRY ABOUT. THE ENGINE WON'T FREEZE UP NOR WILL THERE BE ANY DAMAGE TO THE POWER TRAIN? THE PART IN QUESTION IS UNABLE (AT LOW TEMPERATURES) TO PUSH OIL UP INTO THE ENGINE UPON INITIAL COLD START-UP IN THE MORNINGS . THIS WAS HOW IT WAS EXPLAINED TO ME BY THE DEALER. WHEN I ASKED TO SPEAK TO THE HONDA REPRESENTATIVE WHO WAS AT THE STORE WHEN THE DEALER REPLACED THE PART ON 11 NOVEMBER, 2014 (AND WITHIN LESS THAN 24 HOURS IT FAILED) I WAS NEVER ALLOWED TO DO SO. I LIVED WITH THIS ALL OF LAST WINTER AND NOW THIS WINTER AS WELL OR SO IT APPEARS. I WAS INFORMED BY THE DEALER THAT THIS WAS AN ISSUE ON SEVERAL 2013 HONDA CR-V'S SOLD IN STATES WHERE THE CLIMATE IS FREEZING OR BELOW. I WAS ALSO INFORMED THAT A FIX WAS IN THE WORKS BY HONDA. WELL A FIX HAS BEEN IN THE WORKS NOW SINCE AT LEAST FEBRUARY OF THIS YEAR 2014 AND NOTHING HAS BEEN ACHIEVED. I WAS TOLD BY THE DEALER TO CALL HONDA CUSTOMER RELATIONS. THE DEALER WIPED THEIR HANDS OF THE SITUATION. I DON'T BELIEVE THAT THERE WILL NOT BE DAMAGE TO THE ENGINE ( AND POSSIBLY CAUSE IT TO FREEZE UP WHILE ON THE ROAD) POTENTIALLY CAUSING A SERIOUS HAZARD/ACCIDENT. LAST, (AND LEAST OF ALL) WHEN I WANT TO SELL AND/OR TRADE IN THIS VEHICLE IT'S VALUE WILL BE SUBSTANTIALLY DIMINISHED BECAUSE OF THIS DEFECT THAT I AM (BY LAW) REQUIRED TO DISCLOSE. FUNNY HOW THE DEALER KNEW THIS WHEN THEY SOLD ME THE CAR BUT NEVER DISCLOSED THE DEFECT TO ME! *TR
Electrical system, Engine, Nov 17, 2014
ON 9/23/14 30000 MILE CHECK UP PERFORMED AT DEALERSHIP WHERE I BOUGHT THE CAR. ON 10/14/14 IN HEAVY RUSH HOUR TRAFFIC I ACCELERATED TO PASS A CAR ON INTERSTATE 4; VEHICLE HICCUPED AND LOST POWER; ABLE TO GO TO SHOULDER OF THE ROAD ACROSS 3 LANES OF TRAFFIC; TURNED VEHICLE OFF THEN ON AGAIN; VEHICLE STARTED WITHOUT HESITATION. DROVE CAR TO DEALERSHIP WHERE I BOUGHT IT; THEY CHECKED IT OUT; SAID THEY COULD NOT FIND ANYTHING WRONG; HOWEVER, THEY RAN A COMPUTER UPDATE FOR THE ALTERNATING SYSTEM STATING THAT THEY "THINK" PROBLEM IS SOLVED. CONTACTED HONDA REGIONAL; THEY AUTHORIZED AN INSPECTION AT A DIFFERENT HONDA DEALERSHIP ON 11/12/14. I WAS AGAIN TOLD THAT THEY COULD FIND NO REASON THAT THE VEHICLE LOST POWER; AT THAT POINT, HONDA REGIONAL TOLD ME THERE IS NOTHING MORE THEY CAN DO. I AM NOT SATISFIED WITH THIS ANSWER. DO I HAVE ANY RECOURSE? *TR
Exterior lighting, Nov 13, 2014
I PURCHASED THE VEHICLE FROM INDEPENDENCE HONDA IN BLOOMSBURG, PA. IT WAS A SATURDAY CLOSE TO CLOSING TIME. THE SALESMAN AND HIS BOSS WERE EAGER TO MAKE THE SALE, AND SAID IF YOU SIGN THE PAPERS TODAY, NAME YOUR PRICE. ALL ALONG KNOWING ABOUT THE HEADLIGHT ISSUE/DEFECT! I NOT KNOWING ABOUT THE HEADLIGHTS, MADE THE DEAL AND PAID IN FULL. THE FOLLOWING MONDAY I COMPLAINED ABOUT A RATTLE AND TOLD THEM TO ADJUST THE HEADLIGHTS. THEY FIXED THE RATTLE AND SAID THE HEADLIGHTS WERE WITHIN SPECS OR SPECIFICATIONS! I WOULD JUST HAVE TO GET USED TO THEM! STILL DIDN'T LIKE THE INSUFFICIENT VISIBILITY SO I TOOK THE VEHICLE TO A LOCAL MECHANIC. THIS MECHANIC SAID THE INTERNET IS LOADED WITH PEOPLE COMPLAINING ABOUT HONDA'S HEADLIGHTS. HE SUGGESTED I CONTACT THE DEALERSHIP. THE SAME DAY I CALLED THE DEALERSHIP AND ASKED TO SPEAK TO THE SERVICE DEPARTMENT MANAGER. HE SAID, "WHEN THE HIGH BEAMS ARE ON, THE LOW BEAMS ARE OFF, THAT'S JUST THE WAY IT IS." HE ALSO SAID, "THE LIGHTS ARE NOT THE SAME AS ON A GMC VEHICLE." AGAIN WAS TOLD - "GET USED TO IT!" MY COMPLAINT - THE HEADLIGHTS DON'T PROVIDE ADEQUATE LIGHTING. IT IS MOST DEFINITELY A SAFETY ISSUE! IT IS A DEFECT THAT IS NOT BEING CORRECTED. DOES THERE HAVE TO BE DEATHS BEFORE SOMETHING IS DONE? CAN YOU TELL ME WHAT RECOURSE IS AVAILABLE FOR ME TO GET PROPER HEADLIGHTS? HONDA IS GETTING AWAY WITH MURDER! *TR
Vehicle speed control, Engine, Fuel/propulsion system, Nov 5, 2014
WHILE ATTEMPTING TO LEGALLY TURN RIGHT INTO AN INTERSECTION, THE VEHICLE STARTED TO MOVE BUT SUDDENLY THE ACCELERATOR FAILED TO RESPOND, LEAVING ME AND MY FAMILY IN THE MIDDLE OF THE ROAD FOR A APPROXIMATELY 3 TO 5 SECONDS, WHILE OTHER VEHICLES WERE APPROACHING. AFTER A FEW SECONDS, THE VEHICLE ABRUPTLY RESPONDED AND I WAS ABLE TO CONTINUE MY TRIP. THIS EVENT HAS OCCASIONALLY OCCURRED SINCE THEN. THE ISSUE HAS BEEN DISCUSSED WITH THE AUTHORIZED DEALER REPRESENTATIVE, BUT NOTHING HAS BEEN DONE SINCE NO WARNING LIGHT OR INDICATOR HAS REVEALED ANY FAILURE CODE. *TR
Air bags, Vehicle speed control, Sep 24, 2014, crash
TL* THE CONTACT OWNS A 2013 HONDA CR-V. WHILE PARKING, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED THROUGH A GARAGE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Electrical system, Exterior lighting, Vehicle speed control, Sep 23, 2014
THE HEADLIGHTS KEEP BLOWING. HAVE BEEN THROUGH 3 SETS IN 10 MONTHS! TAKEN IT IN TO HONDA, AND THEY BLAME THE CONSUMER'S IMPROPER INSTALLATION AS A CAUSE. WE HAD AUTO ZONE HELP US INSTALL THEM EACH TIME. BEEN COMPLAINING SINCE DAY 1 THAT THE HEADLIGHTS CONSTANTLY DIM AND COME BACK UP. HONDA BLAMES THE CARS "SMALL BATTERY" AS THE REASONING BEHIND IT. THEN IF IT'S THEIR "BATTERY" THAT'S CAUSING IT THEN MAKE THE SPACE BIGGER! ALSO, ON MULTIPLE OCCASIONS HAVE NOTICED THE CAR LAGS WHEN HITTING THE ACCELERATOR. HAS ALMOST CAUSED MULTIPLE COLLISIONS. YOU PRESS THE ACCELERATOR EXPECTING THE CAR TO MOVE, BUT IT DELAYS. WHICH IS REALLY DANGEROUS WHEN YOUR TRYING TO MAKE A QUICK TURN. HONDA SAYS "IT'S NORMAL, ALL CARS DO IT". THERE REALLY NEEDS TO BE RECALLS ISSUED FOR THESE! THESE THINGS ARE MAJOR SAFETY ISSUES! I'VE REVIEWED MULTIPLE PEOPLE STATING THE SAME ISSUES WITH THEIR HONDA'S, AND YET HONDA REFUSES TO HELP THEIR CONSUMERS AND STILL CONTINUES TO PRODUCE FAULTY AND DANGEROUS CARS. *TR