2017 Honda CR-V
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,769 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 CR-V model years with reports.
Of the 2017 reports, 42 involved a crash and 4 involved a fire. 36 people were injured.
What owners report most often
Recalls and investigations
Air bags, sensor, occupant classification, front passengerMay 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Air bags that deploy unintentionally during a crash increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Campaign 26V332000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Equipment, other, labelsJul 27, 2023
Honda (American Honda Motor Co.) is recalling certain 2017, 2020, and 2022 CR-V vehicles. The certification label on the driver's side door states incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and tire size information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
An incorrectly sized tire may cause premature tread wear, or a tire blow out, increasing the risk of a crash.
Dealers will install a new corrected label, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is CF7.
Campaign 23V524000 on NHTSA.gov
Seat belts, front, buckle assemblyMar 9, 2023
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
Campaign 23V158000 on NHTSA.gov
Steering, electric power assist systemSep 27, 2018
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic and CR-V vehicles. The magnet that controls the torque sensor output signal for the electronic power steering system may not be properly secured, allowing the magnet to become dislodged. During a full lock turn, the dislodged magnet may cause steering assist to be applied in the opposite direction.
The unintended steering input reduces vehicle maneuverability and increases the risk of a crash.
Honda will notify owners, and dealers will replace the steering gearbox assembly, free of charge. The recall began November 9, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are C2N, P2O.
Campaign 18V663000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsJul 13, 2017
Honda (American Honda Motor Co.) is recalling certain 2017 Honda CR-V 2WD and AWD vehicles. The affected vehicles have a fuel supply pipe that may have been improperly manufactured, possibly resulting in the pipe disconnecting and leaking while driving.
If the pipe disconnects, the engine will stall, increasing the risk of a crash. Additionally, the disconnected pipe may leak fuel, which, in the presence of an ignition source, can increase the risk of a fire.
Honda will notify owners, and dealers will replace the fuel supply pipe, free of charge. The recall began August 31, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KH1.
Campaign 17V442000 on NHTSA.gov
Equipment, other, labelsApr 18, 2017
Honda (American Honda Motor Co.) is recalling certain 2017 CR-V and Acura RDX vehicles. The Certification Labels on the affected vehicles were printed with ink that may be inadvertently wiped away with an alcohol solvent. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
If the label information can be wiped away, the operator may not be able to refer to the information, possibly resulting in the vehicle being overloaded, which can increase the risk of a crash.
Honda and Acura will notify owners, and dealers will replace the Certification Label, free of charge. The recall began June 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KF3 (CR-V)and KF4 (RDX).
Campaign 17V256000 on NHTSA.gov
Representative owner complaints
1,769 reports, newest first.
Engine, Mar 15, 2018
I PURCHASED A 2017 HONDA CRV-EX WITH THE 1.5 TURBO ENGINE IN NOVEMBER 2017 AND PLAN TO GIVE THIS CAR TO MY NIECE AS A GRADUATION PRESENT IN 2019. I TOOK IT FOR ITS FIRST OIL CHANGE, AT 137 MILES, AND THE DEALER TOLD ME THAT THERE WAS GASOLINE IN THE OIL. AFTER THE OIL CHANGE, I RESEARCHED THE ISSUE AND DISCOVERED THAT MANY PEOPLE (2017 HONDA CRV OWNERS WITH THE 1.5 TURBO ENGINE) IN THE USA HAD THIS PROBLEM. THE DETAILS ARE LISTED IN THE HONDA FORUMS AND ON EDMUNDS. I ALSO SAW THAT HONDA WAS RECALLING 350K 2017-2018 CRVS WITH THE 1.5 TURBO ENGINE , IN CHINA, AS THE SOFTWARE NEEDED TO BE UPDATED. IT APPEARS THAT THE FUEL EJECTORS WERE SUPPLYING TOO MUCH GASOLINE AND THE RESIDUAL GASOLINE WAS LEAKING AROUND THE CYLINDERS INTO THE OIL. I REQUESTED HONDA-USA TO GET ACCESS TO THIS SOFTWARE UPDATE VIA MY LOCAL DEALER (BOCH HONDA WEST IN WESTFORD, MA). IT IS MY UNDERSTANDING THAT THE SOFTWARE UPDATE IS AVAILABLE. HONDA-USA SENT ME A RESPONSE INDICATING THAT THERE WAS NO RECALL ON MY VEHICLE AND I SHOULD GO BACK TO THE DEALER. I HAVE CALLED THE DEALER, AGAIN, BUT THEY CANNOT DO MUCH WITHOUT THE SOFTWARE UPDATE. I TOLD HONDA-USA THAT THIS PROBLEM IS VERY CONCERNING FOR THE FUTURE OF THE ENGINE REMINDED THEM THAT THEIR DEALER FOUND THE PROBLEM OF GASOLINE IN THE ENGINE AND THAT BOTH I AND THE DEALER WERE CONCERNED. MY CASE NUMBER WITH HONDA IS 07116734. SOME OF THE WEB SITES (LINKS) THAT FURTHER DEFINE THE PROBLEM ATE AS FOLLOW: 1) HTTPS://WWW.REUTERS.COM/ARTICLE/US-HONDA-CHINA-RECALL/HONDA-STOPS-SELLING-NEW-CR-VS-IN-CHINA-AFTER-RECALL-PLAN-REJECTED-IDUSKCN1GE1P8 2) HTTP://WWW.CRVOWNERSCLUB.COM/FORUMS/14-PROBLEMS-ISSUES/170193-POTENTIAL-MAJOR-ISSUE-2017-CR-V-GASOLINE-GETS-INTO-ENGINE-OIL-TANK.HTML 3) HTTPS://FORUMS.EDMUNDS.COM/DISCUSSION/50438/HONDA/CR-V/NEW-CR-V-COLD-WEATHER-RUNS-RICH-GAS-IN-OIL-MULTIPLE-COMPLAINTS
Air bags, Mar 14, 2018, crash
2017 HONDA CR-V. CONSUMER WRITES STATING THAT THE AIRBAGS DID NOT DEPLOY DURING AN ACCIDENT. *LD THE CONSUMER STATED HE HAD BADLY BRUISED RIBS ON THE LEFT SIDE FROM THE SEAT BELT. *JS
Electrical system, Electronic stability control (ESC), Engine, Mar 12, 2018
THE VEHICLE DOES NOT HEAT UP WHEN IDLING WHICH MEAN REMOTE START TO CLEAR THE ICE FROM THE WINDSHIELD AND WARM THE CABIN DOES NOT WORK. HONDA TOLD ME IT HAS TO BE DRIVEN TO PRODUCE HEAT. THEY'VE REPLACED THE THERMOSTAT AND FLUSHED THE COOLING SYSTEM. I HAVE TO DRIVE TO WORK DOWN A DECLINE FOR 8 MILES. AFTER 4 MILES THE ENGINE GAUGE BEGINS TO RISE AND THEN BY THE TIME I REACH 8 MILES (BOTTOM OF THE HILL) THE ENGINE TEMPERATURE GAUGE BOTTOMS OUT BACK DOWN TO THE COLD. THE HEAT THAT MAY HAVE STARTED HOW EVER FEEBLE IS NOW ONCE AGAIN COLD. ANY ICE ON THE WINDOWS IS STILL THERE BECAUSE THE WHOLE CAR INSIDE IS STILL COLD. IF IT WASN'T FOR THE HEATED SEATS I'D FREEZE TO DEATH. THE SERVICE MANAGER CAME TO TAKE MY CAR ONE MORNING AND SAW THIS HAPPEN. HE WAS TOLD BY HONDA THE ENGINE DOESN'T PRODUCE HEAT WITH OUT A LOAD ON IT. THIS VEHICLE SHOULD NEVER HAVE BEEN SOLD NORTH OF OHIO. IT IS UNSAFE. I ALSO HAVE A STRONG GASOLINE SMELL IN MY OIL THAT WILL SOON BE TAKEN IN FOR. ALSO, THE SAFETY FEATURES ALL BECOME INACTIVE BECAUSE OF A LITTLE RAIN OR SNOW. THE HONDA DEALER RECALIBRATED THEM BUT IT STILL HAPPENS. THE LACK OF HEAT ON IDLE IS UNACCEPTABLE THOUGH.
Engine, Mar 12, 2018
I PURCHASED A 2017 CRV FROM ASHLAND HONDA AND TOYOTA IN ASHLAND, WI IN AUGUST 2017. ON FEBRUARY 23, 2018, MY CAR WHICH HAS 5500 MILES ON IT, STARTED MAKING A HORRIBLE NOISE AND BEGAN LOSING POWER WHILE ON THE HIGHWAY. THE NOISE CONTINUED THROUGHOUT THE WEEKEND. WE MADE AN APPOINTMENT WITH ASHLAND HONDA AND TOYOTA TO SERVICE THE CALL. HONDA CORPORATE AND THE SERVICE MANAGER (JERRY) AT ASHLAND HONDA AND TOYOTA DETERMINED THROUGH VIDEO CHATS AND CONFERENCE CALLS THAT THE CAMS WERE DESTROYED IN MY ENGINE. THEY BELIEVE THIS HAD TO DO WITH FUEL AND OIL MIXING AND GETTING INTO THE ENGINE. HONDA REQUESTED THAT ASHLAND HONDA REPLACE THE HEAD OF THE ENGINE. THEY HAVE NO FIX FOR THE PROBLEM WITH THE FUEL AND OIL MIXING AND DESTROYING THE ENGINE. THE SERVICE MANAGER SAID BECAUSE THE GOVERNMENT IS INVOLVED DUE TO EMISSIONS, THIS ISSUE WILL BE CONTINUING, AND AT THIS TIME THERE IS NO FIX. HE ALSO STATED THAT CORPORATE INFORMED HIM THIS WAS A REGIONAL ISSUE DUE TO OUR CLIMATE, AND THEY ARE CURRENTLY TRYING TO FIGURE OUT A SOFTWARE FIX FOR THE PROBLEM. NO RESOLUTION AT THIS POINT. CORPORATE FURTHER STATED THAT THEY ARE SEEING THIS ISSUE WHEN THE TEMPERATURE IS BETWEEN 10 AND 30 DEGREES. I WAS OFFERED A 100,000 EXTENDED WARRANTY AND RECOMMENDED THAT I GO TO THE DEALER EVERY 500 MILES TO GET AN OIL CHANGE TO SEE IF FUEL IS MIXING WITH THE OIL. SHOCKED AT THE LACK OF RESOLUTION, I ASKED THE SERVICE MANAGER IF HONDA CORPORATE WAS COMFORTABLE GIVING ME MY CAR BACK AFTER THE CAMS WERE REPLACED WITH NO RESOLUTION, AND HE SAID YES. I DO NOT BELIEVE THIS IS ETHICAL AT ALL FOR HONDA TO NOT HAVE A FIX TO AN ENGINE PROBLEM THAT COULD ENDANGER MYSELF AND/OR MY FAMILY. THE CAR ENGINE IS BEING REPLACED WHEN PARTS ARE DELIVERED. AGAIN, NO RESOLUTION TO THE PROBLEM WITH THE OIL AND GAS COMBINING AND FIXING ISSUE.
Other or unspecified, Mar 12, 2018
THIS VEHICLE IS UNABLE TO PROPERLY HEAT UP THE CABIN OF THE VEHICLE DUE TO A POOR THERMOSTAT ENGINE. THE SUV TAKES A LONG TIME TO WARM UP WITHIN COLDER NORTHERN CLIMATES AND WILL NOT DISTRIBUTE THE NECESSARY CABIN HEAT. DANGEROUS IN COLD CLIMATES FOR CHILDREN AND ELDERLY IN THE VEHICLE, ESPECIALLY WHEN AFTER 10-15 MINUTES OF DRIVING THE VEHICLE IS STILL BLOWING COLD AIR OUT OF THE HEAT. HONDA CLAIMS THAT THE ISSUE IS BECAUSE THE ENGINE IS TOO EFFICIENT.
Fuel/propulsion system, Mar 12, 2018
PERSISTENT GAS FUME ODOR INSIDE THE CAR
Electrical system, Service brakes, Mar 11, 2018
JUST AS WE WERE APPROACHING THE 4000FT DESCENT TO THE VALLEY FLOOR, THE INSTRUMENT PANEL LIT UP WITH MULTIPLE WARNINGS, THE FIRST BEING MAJOR BRAKE FAILURE. I STEPPED ON THE BRAKE WHICH WAS FIRST SOFT, THEN IMMEDIATELY BECAME HARD TO PRESS DOWN TO STOP THE CAR. A SMALL TURNOFF ALLOWED ME TO GET THE CAR OFF THE HIGHWAY AND STOPPED. MULTIPLE WARNINGS CONTINUED ACROSS THE SCREEN. SHUT OFF THE CAR TO RESTART THE COMPUTER, THEN RESTARTED THE CAR. SAME MESSAGES. CHECKED EXTERIOR OF CAR, TIRES, OIL. ALL WELL. TOWED TO HONDA DEALERSHIP WHERE IT WAS TESTED FOR EBB AND ESB FAILURE, ECU FAILURE. ELECTRONIC BOOSTER WAS REPLACED AND THE BRAKE SYSTEM BLED. HONDA HAD THE CAR FOR 7 DAYS. YESTERDAY WE PICKED UP THE CR-V, HAVING BEEN TOLD THAT IT WAS REPAIRED AND READY TO GO. WE DROVE AWAY, BUT LESS THAN A MILE FROM THE DEALER/SERVICE LOCATION, THE EXACT SAME PROBLEM OCCURRED - INSTRUMENT PANEL LIT UP MULTIPLE WARNINGS WITH BRAKE THE MOST EMPHATIC. I WAS NOT BRAKING WHEN THE WARNING CAME, BUT IMMEDIATELY BRAKED TO GET OFF THE ROAD. AGAIN THE GRINDING SOUNDS AND DIFFICULTY PRESSING HARD ENOUGH TO STOP THE CAR. CAR IS BACK AT THE DEALER FOR SERVICE. THE PROBLEM IS NOT FIXED AND WE DO NOT TRUST ANY REPAIR AT THIS POINT. WE COULD HAVE BEEN SERIOUSLY INJURED ON THE MOUNTAIN HIGHWAY AND ARE NOT WILLING TO RISK OUR LIVES AGAIN.
Power train, Other or unspecified, Engine, Mar 6, 2018
JANUARY 6TH, 2018 CAR SMELLED OF EGGS AND GAS. DROVE CAR 70 MILES THE EMMISIONS AND ENGINE LIGHT CAME ON AND CAR WAS TOWED FROM A BUSY HWY 61 MN TO HONDA SERVICE CENTER. THEY HAD CRV FOR 3 WEEKS. CHANGED OIL & PROGRAMMED INJECTORS THE OIL HAD 1QUART OVER OF GAS MIXED INTO THE OIL. 700 MILES LATER AND CAR NOW HAS GAS MIXED INTO OIL AGAIN AND OVER THE ORANGE DIPSTICK AND SMELLS OF VERY STRONG GAS. A SERVICE APPOINTMENT MADE FOR MARCH 14TH, 2018 FOR OIL CHANGE, RATTLE IN THE DASH BEHIND HEAD UNIT AND THE HEAT PROBLEM AS WELL. THE NO HEAT FOR WINTER DRIVING WITH FROZEN WINDSHIELD BEFORE DRIVING AND WHILE DRIVING IS VERY DANGEROUS! BREAKING DOWN ON A INTERSTATE HWY IS ALSO DANGORUS WAITING 4 HOURS WITH NO HEAT IN CAR AT -1 TEMP WAITING FOR TOW IS DANGORUS. NOT HAPPY ABOUT THIS AT ALL!
Service brakes, Engine, Mar 5, 2018, crash
I WAS BACKING INTO MY DRIVEWAY, I STOPPED THE VEHICLE, MY FOOT ON THE BRAKE, THEN SHIFTED TO DRIVE AND SUDDENLY WITHOUT WARNING, THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED MOVING FORWARD DESPITE MY HEAVY PRESSURE ON THE BRAKES I COULD NOT STOP THE VEHICLE AND I WOUND UP CRASHING INTO MY CAR INTO MY NEIGHBORS HOUSE, WITH EXTENSIVE DAMAGE TO THE HOUSE AND MY CAR. I SUSTAINED MINOR INJURIES
Engine, Fuel/propulsion system, Mar 2, 2018
GAS IS MIXING IN THE OIL OF OUR NEW 2017 HONDA CR-V. THE 1.5 LITER ENGINE DOES NOT WARM UP SUFFICIENTLY IN COLD WEATHER, RUNS RICH, AND LEAVES UN-COMBUSTED GAS IN THE OIL. THIS TRIGGERS ENGINE WARNING LIGHTS AND REQUIRES FREQUENT OIL CHANGES. ENGINE PERFORMANCE AND DRIVABILITY SUFFER. THIS PROBLEM IS ALSO BEING REPORTED ON SOCIAL MEDIA BY OTHER HONDA CR-V OWNERS WHO DRIVE IN COLDER CLIMATES. WE ARE CONCERNED THAT IT IS CAUSING LONG TERM DAMAGE TO THE ENGINE OF OUR NEW VEHICLE. I CAUTION PROSPECTIVE BUYERS TO POSTPONE THE PURCHASE OF A 2017 OR NEWER HONDA CR-V WITH THE 1.5 LITER ENGINE UNTIL HONDA SOLVES TO THIS PROBLEM. THE FIFTH GENERATION CR-V IS AN EXCELLENT CAR IN MANY RESPECTS, BUT THIS IS A MAJOR PROBLEM. I CANNOT RECOMMEND THE CAR, PARTICULARLY TO THOSE WHO DRIVE IN COLDER CLIMATES, UNTIL A FIX IS FOUND. REUTERS REPORTED IN FEBRUARY THAT HONDA HAS ANNOUNCED A RECALL OF 350,000 CR-V'S IN CHINA FOR WHAT APPEARS TO BE A SIMILAR ISSUE. WE'VE DRIVEN OUR CAR FOR ABOUT SIX MONTHS, AND IT HAS LESS THAN 2,000 MILES ON IT. WE TYPICALLY USE THE CAR FOR SHORT DRIVES WITHIN THE CITY. OUR CAR WAS AT THE DEALER FOR OVER TWO WEEKS WHEN THE PROBLEM FIRST OCCURRED. A FIELD REP FROM HONDA WAS SENT OUT TO THE DEALER TO TRY TO ASSIST. SENSORS AND FUEL INJECTORS WERE REPLACED. THE OIL AND FILTER WAS CHANGED. AT THIS TIME OUR ENGINE HAD LESS THAN 1100 MILES ON IT. THESE REPAIRS DID NOT CORRECT THE PROBLEM. IN MID-JANUARY THE ENGINE WARNING LIGHTS WERE TRIGGERED AGAIN. OUR DEALER NOTED THE SMELL OF GAS IN OUR OIL AND ONCE AGAIN CHANGED THE OIL AND FILTER. WE HAD LESS THAN 1500 MILES ON THE CAR FOR THIS SERVICE. HONDA DOES NOT APPEAR TO HAVE A SOLUTION TO THIS PROBLEM. THE OIL AND FILTER CHANGES ARE A BANDAID, AND LONG TERM DAMAGE MAY BE OCCURRING TO OUR ENGINE. HONDA MAY HAVE A MAJOR PROBLEM ON ITS HANDS WITH THE 1.5 LITER ENGINE.
Structure, Mar 1, 2018
I PURCHASED A 2018 HONDA CRV FROM A LOCAL HONDA DEALER, HERB CHAMBERS HONDA BURLINGTON, LAST FALL. THE CAR HAD PERFORMED VERY RELIABLY UNTIL JANUARY 24, WHEN, WHILE DRIVING ON THE INTERSTATE OUTSIDE OF BOSTON THE HOOD OF THE CAR OPENED AND SMASHED INTO THE WINDSHIELD. I WAS ABLE TO PULL OFF THE ROAD SAFELY IN ORDER TO INSPECT THE CAR. THE CAR SUSTAINED DAMAGE TO THE HOOD AND FENDERS. OVER THE COURSE OF MY OWNERSHIP ' I NEVER OPENED THE HOOD NOR DID I EVER HEAR OR NOTICE ANY RATTLING. I BROUGHT THE CRV IMMEDIATELY TO THE LOCAL HONDA DEALER (HERB CHAMBERS) FOR REPAIR, WHICH I ASSUMED WOULD BE COVERED UNDER WARRANTY. I ALSO REQUESTED ALTERNATIVE TRANSPORTATION SINCE I HAVE A COMMUTE IN EXCESS OF 20 MILES. HOWEVER, SINCE THEY COULD NOT IDENTIFY A DEFECT TO A PART IT WAS NOT COVERED AND BY IMPLICATION MY FAULT AND I WOULD HAVE TO FIND MY OWN TRANSPORTATION. I CONTACTED THE DEALER I PURCHASE THE CRV FROM AND THE GENERAL MANAGER INDICATED THAT IT WAS NOT A DEALERSHIP ISSUE AND THAT I SHOULD CONTACT HONDA AMERICA CUSTOMER SERVICE. I DID CONTACT THEM AND THEY WERE ABLE TO PROVIDE ME A 3 DAY CAR RENTAL ' WHICH WAS NOT ADEQUATE SINCE I AM EXPECTING TO BE WITHOUT A CAR FOR OVER 3 WEEKS. EVERYONE I HAVE DEALT WITH FROM HONDA HAS BEEN KIND AND COURTEOUS. HOWEVER, IN EACH AND EVERY CONTACT THEY HAVE INDICATED THAT WITHOUT A VISIBLE DEFECT, IT IS NOT HONDA'S PROBLEM. IN NOT ONE CONVERSATION, DID ANYONE ASK WHAT HAPPENED OR OFFERED TO INVESTIGATE THE CAUSE. PLEASE LET ME KNOW IF YOU HAVE ANY QUESTIONS. JOHN
Engine, Feb 28, 2018
2017 HONDA CRV. CONSUMER WRITES IN REGARDS TO CONCERNS WITH THE ENGINE NOT WARMING UP. *LD THE CONSUMER STATED THE ENGINE BLOWS COLD AIR AT STOP SIGNS, WHICH MAKES IT DIFFICULT TO UNFOG THE WINDOWS. THE MANUFACTURER WAS NOTIFIED AND STATED THE VEHICLE WAS OPERATING AS DESIGNED, THE CONSUMER SIMPLY LIVED IN A COLD AREA. THE MANUFACTURER STATED A DESIGN CHANGE WOULD BE CREATED FOR FUTURE MODELS. *JS
Fuel/propulsion system, Feb 21, 2018
NOTICED GAS FUMES INSIDE THE VEHICLE SOON AFTER PURCHASE IN OCTOBER 2017. AT FIRST NOTICED IT AFTER I FUELED VEHICLE. THOUGHT MAYBE I HAD STEPPED IN PUDDLE OF GASOLINE AT THE PUMPS. AFTER A MONTH REALIZED THE GAS FUMES GOT WORSE IF I WAS IDLING MY VEHICLE, ESPECIALLY, IF I WAS PARKED FOR A HALF HOUR WITH CAR RUNNING(WINTER IN CENTRAL NEW YORK) WHILE I ATE MY LUNCH. I CAN SMELL IT OUTSIDE AROUND MY VEHICLE WHEN I PULL MY CAR INTO MY GARAGE AT HOME. TODAY I BROUGHT MY VEHICLE TO A HONDA DEALERSHIP FOR AN OIL CHANGE. I ASKED THEM TO LOOK AT MY VEHICLE FOR A FUEL LEAK SINCE THE FUMES ARE SO STRONG. I EVEN ASKED THEM TO IDLE THE CAR AND CHECK IT. THEY COULDN'T FIND ANYTHING IN THE HALF HOUR. THEY HAVE ASKED ME TO BRING IT BACK AND LEAVE IT FOR AWHILE NEXT TIME. I HAVE OWNED 3 HONDA VEHICLES BEFORE THIS AND NEVER EXPERIENCED THIS PROBLEM BEFORE.
Steering, Electrical system, Service brakes, Feb 21, 2018
I WAS DRIVING ON A TWO WAY STREET NO CAR IN FRONT OF ME FOR AT LEAST OVER HALF A MILE AND THE CAR ABRUPTLY STOPPED (32 MPH TO 7 MPH) WITHIN SECONDS. THERE WAS NOTHING ON THE ROAD, CLEAR WEATHER CONDITIONS. I WENT FORWARD AND MY PURSUE FELL ON THE FLOOR. LUCKILY, THERE WAS NO CAR BEHIND ME OTHERWISE I WOULD HAVE BEEN REAR-ENDED.
Electrical system, Feb 16, 2018
CAR PURCHASED JULY 1, 2017. JAN 6, 2018 BATTERY DIED AFTER SITTING FOR ROUGHLY 2 DAYS. HONDA CHECKED BATTERY AND FOUND NO PROBLEMS WITH BATTERY OR ELECTRICAL SYSTEM. FRIDAY, FEB 16, 2018 SAME PROBLEM: DEAD BATTERY. CAR WAS SITTING FOR 3 DAYS PRIOR TO DISCOVERY. THERE ARE NO SUPPLEMENTAL ELECTRICAL ACCESSORIES.
Structure, Feb 14, 2018
THE KEY FOB WILL AUTOMATIC OPEN ALL WINDOWS AND MOON ROOF IF UNLOCK BUTTON IS HIT IN A CERTAIN SEQUENCE ACCIDENTALLY. ALSO, YOU CAN ACCIDENTALLY OPEN TAILGATE. HONDA NEEDS TO HAVE A DISABLE FEATURE. BOTH OF THESE HAVE HAPPEN TWICE ON ME.
Fuel/propulsion system, Feb 14, 2018
GAS IN GETTING IN CRANKCASE OIL ON BRAND NEW ENGINE. STARTED FROM DAY ONE. IT IS WASHING DOWN CYLINDER WALLS,, DILUTING THE OIL AND CAUSING PREMATURE ENGINE FAILURE. I AM SCARED TO DEATH IT WILL BLOW UP AT HIGHWAY SPEEDS AND CAUSE MY DEATH.
Electronic stability control (ESC), Service brakes, Feb 13, 2018
VEHICLE HAS AN ISSUE WITH ACTIVATING ITS COLLISION MITIGATION BRAKING SYSTEM (CMBS) FOR NO REASON RESULTING IN UNNECESSARY SLAMMING OF THE BRAKES. THIS HAS OCCURRED AT LEAST FIVE TIMES OVER THE LAST FIVE MONTHS. IT WAS FIRST NOTED AT AROUND 12,000 MILES AND HAS HAPPENED AT LEAST 4 MORE TIMES (WE ARE NOW AT 20,000 MILES). IN SOME INSTANCES, THE VEHICLE WAS TRAVELLING AT OVER 60 MPH ON THE HIGHWAY AND SLAMMED ON ITS BRAKES ON ITS OWN. THERE WERE NO OBJECTS IN FRONT OF THE VEHICLE AND WE WERE FOLLOWING A STRAIGHT LANE. LUCKILY, REAR-ENDING ACCIDENTS THAT COULD HAVE RESULTED FROM THIS HAVE BEEN NARROWLY AVOIDED. THERE WAS AN INSTANCE IN WHICH THE VEHICLE BRAKED AND AN 18-WHEELER BEHIND IT HAD TO SLAM ON ITS BRAKES AND WAS SWERVING UNCONTROLLABLY FOR AT LEAST 300 FEET. A LEMON CLAIM HAS BEEN FILED, BUT HONDA IS REFUSING TO ACKNOWLEDGE THE ISSUE BECAUSE IT HAS YET TO HAPPEN WHILE THEIR TECHNICIANS DRIVE IT. PLEASE NOTE THAT WE HAVE PUT 20,000 MILES ON THIS VEHICLE FOR IT TO HAPPEN 5 TIMES (AN AVERAGE OF ONCE EVERY 4,000). TECHNICIANS ARE EXTREMELY UNLIKELY TO EXPERIENCE THE ISSUE WHILE TEST DRIVING THE VEHICLE 10 MILES. THIS ISSUE JEOPARDIZES THE SAFETY OF ALL PASSENGERS OF THIS VEHICLE. WE TRULY HOPE HONDA SHEDS LIGHT ON THIS ISSUE TO PREVENT UNNECESSARY LOSS OF LIFE.
Fuel/propulsion system, Feb 8, 2018
PURCHASED 2017 HONDA CRV EXL WITH AWD IN OCTOBER 2017. IMMEDIATELY AFTER PURCHASE, THERE WAS A LOUD KNOCKING NOISE COMING FROM THE REAR OF THE VEHICLE. VEHICLE WAS TAKEN TO LIA HONDA IN WILLIAMSVILLE, NY WHERE I WAS TOLD "THAT'S JUST THE SOUND OF THE FUEL PUMP, TURN YOUR RADIO UP." THE SOUND PROGRESSIVELY GOT LOUDER SO THE VEHICLE WAS TAKEN BACK TO LIA HONDA IN DECEMBER 2017. TECH THAT HEARD THE NOISE SAID "IT SOUNDED LIKE THE VEHICLE WAS IN A CRASH, THE SOUND WAS THAT BAD." VEHICLE SCHEDULED FOR REPAIR IN JAN 2018. REPAIR WAS MADE TO VEHICLE IN JAN 2018 WHICH INCLUDED ADDED INSULATION AROUND GAS TANK AND TIGHTENING OF THE GAS TANK STRAPS. NOISE WENT AWAY FOR APPROXIMATELY 1-2 WEEKS. NOISE IS NOW BACK LOUDER THAN EVER AS OF FEB 2018. CAR WAS TAKEN BACK TO LIA HONDA AGAIN AND WE WERE TOLD "HONDA TOLD THEM NOT TO TOUCH THE CAR" AND THAT THEY "WOULD NOT MAKE ANY REPAIRS TO THE VEHICLE." I AM CONCERNED THERE IS SOMETHING WRONG WITH THE SAFETY SYSTEM AND IT IS NOT BEING TAKEN SERIOUSLY BY HONDA OR MY DEALERSHIP. I DO NOT FEEL SAFE DRIVING THE CAR KNOWING THE GAS TANK OR FUEL PUMP IS KNOCKING ABNORMALLY. THE KNOCKING NOISE HAPPENS ALL THE TIME BUT IS LOUDER WHEN THERE IS A FULL TANK OF GAS. THE KNOCKING CAN BE HEARD BEST FROM THE REAR OF THE VEHICLE NEAR THE GAS TANK.
Other or unspecified, Service brakes, Feb 7, 2018
PROBLEM: THE 'APPLY 'BRAKES' LIGHT' APPEARED ON THE DASHBOARD DISPLAY AND THE BRAKES AUTOMATICALLY APPLIED, DRAGGING THE CAR FROM 65MPH TO 25 IN ABOUT 80 FEET. THE SUV BEHIND ME NARROWLY AVOIDED HITTING ME. THERE WERE NO CARS IN MY LANE AHEAD OF ME FOR EST. 7 CAR LENGTHS. NARRATIVE: CLEAR DAY ON THE CAPITAL BELTWAY, 495, INNER LOOP IMMEDIATELY AFTER THE CHAIN BRIDGE ROAD EXIT IN VIRGINIA. I HAD ACCELERATED FROM 30MPH TO MERGE FROM THE HIGHWAY 7/LEESBURG PIKE ON-RAMP ONTO THE 495 INNER LOOP INTO HEAVY TRAFFIC. THIS FIRST LANE FROM THE RIGHT IS A 'FILTER' LANE WHERE ON-BOARDING CARS AND EXITING CARS MUST FILTER ONTO THE FREEWAY OR AN EXIT IN ABOUT .2 MILES. AFTER ENTERING THE HEAVILY TRAFFICKED FILTER LANE I CLEARED AND ENTERED THE SECOND FREEWAY LANE, MAKING 65MPH TO MATCH TRAFFIC. NOBODY WAS TURNING INTO MY LANE. MY LANE (SECOND FROM RIGHT) WAS CLEAR AN ESTIMATED 7 CAR LENGTHS IN FRONT OF MY CAR, BUT LANES AROUND ME WERE HEAVILY TRAVELLED DUE TO SEVERAL EXITS IN A SHORT DISTANCE. (TYSONS CORNER/HIGHWAY 7, CHAIN BRIDGE RD (VA 123), DULLES TOLL ROAD (VA 267). AFTER PASSING THE CHAIN BRIDGE EXIT, BEFORE ENGAGING THE CRUISE CONTROL, I WAS JERKED FORWARD INTO THE SHOULDER RESTRAINT AS THE BRAKES AUTOMATICALLY ENGAGED: THE 'BRAKE' INDICATOR SHOWING ON THE DASH. I LOOKED IN MY REARVIEW MIRROR AND NOTED A SUV HEAVILY BRAKING TO AVOID IMPACT. I HIT THE ACCELERATOR HARD TO INCREASE THE DISTANCE BETWEEN IT AND ME, MAKING THE BRAKES DISENGAGE. SPECULATION: THIS MODEL FREQUENTLY LOCKS ONTO CARS LEAVING MY LANE AHEAD OF MY COURSE OF TRAVEL AND HEAVILY DEACCELERATES AS THEY SLOW TO EXIT SPEED. MANY CARS WERE JOCKEYING TO EXIT IN THE LANE TO MY RIGHT. MY SUSPICION IS THE ACTIVE BRAKING SYSTEM WAS TRAKING SOME CAR IN THE RIGHT FILTER LANE AND APPLIED BRAKES TO MATCH THEIR EXIT SPEED, WHICH COULD HAVE BEEN AROUND 20MPH.
Structure, Jan 30, 2018, crash
ON JANUARY 25, 2018, I WENT OUT & GOT INTO MY 2017 HONDA CR-V TOURING, STARTED IT AND THEN GOT OUT AND RAN BACK INTO HOUSE FOR A BOTTLE OF WATER. WHEN I CAME OUT, MY CAR HAD TRAVELED ACROSS THE STREET (FLAT SURFACE) AND HAD LODGED AGAINST MY NEIGHBORS TREE. WHAT CAUSED THE CAR TO COME OUT OF GEAR OR IF I HAD LEFT IT IN GEAR, WHY WASN'T IT ROLLING WHEN I GOT OUT? HAVE THERE BEEN PROBLEMS OF THIS NATURE WITH THIS MAKE/MODEL HONDA? I INCURRED APPROXIMATELY $4,000 DAMAGE AND I WASN'T EVEN IN VEHICLE!
Structure, Jan 27, 2018
THE "TAILGATE COVER" DETACHED AND FLEW OFF WHILE DRIVING ON THE INTERSTATE AT 70 MPH - NOT TURNING, STOPPING, OR DECELERATING. THANKFULLY, IT HIT THE ROAD SURFACE AND NOT ANOTHER DRIVER! UPON STOPPING AND CLOSER INSPECTION, THERE ARE THREE (3) BROKEN PLASTIC PEG-LIKE THINGS STILL IN THEIR CONNECTORS. THERE ARE TWO SCREWS WITH BROKEN PLASTIC AROUND THEM. THERE ARE THREE WHITE PORTS WITH NO PINS CONNECTED, LEAVING ME TO ASSUME THOSE THREE CONNECTING PINS WERE NOT ADEQUATELY ENGAGED LEADING TO THE FAILURE.
Electrical system, Electronic stability control (ESC), Service brakes, Jan 27, 2018
DRIVING HIGHWAY SUDDENLY CAR SLOWS AND DASH READS THAT ALL SYSTEMS- BRAKES,STEERING, AND, ETC FAILED. PULLED CAR OFF ROAD SAFETY. SHUT CAR OFF.RESTARTED. PROBLEM WENT AWAY. CHECKED ON HONDA OWNERS WEBSITE. THIS IS AN ONGOING PROBLEM WITH NO FIX. SCARY WHEN ALL SYSTEMS COULD BE COMPROMISED
Seat belts, Jan 26, 2018
2017 HONDA CRV. CONSUMER WRITES IN REGARDS TO AN ISSUE WITH THE SMALL LATCH PLATE ANCHOR ON THE SEAT BELT BUCKLE. *LD THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND ADVISED THE SEAT BELT WAS OPERATING AS DESIGNED. *JS THE CONSUMER STATED THE SEAT BELTS HAD TO BE CROSSED IN THE LEFT REAR AND CENTER SEATING OVER EACH OTHER IN ORDER TO PROPERLY FUNCTION. THE CONSUMER REQUESTED THAT THE MANUFACTURER CORRECT THE ISSUE. *JS
Other or unspecified, Jan 26, 2018
I WAS DRIVING ON AN INTERSTATE HIGHWAY WITH THE NEAREST VEHICLES AT LEAST A BLOCK IN FRONT AND BEHIND ME. NO OVERPASSES, ETC. IT WAS VERY COLD OUTSIDE. TRAVELING AT 65 MPH I HEARD A LOUD EXPLOSION. STUNNED, I IMMEDIATELY SLOWED DOWN. LOOKED UP AND SAW A LARGE HOLE IN MY SUNROOF. I EXITED THE HIGHWAY ONTO A CITY STREET WHERE I COULD BETTER LOOK AND DISCOVERED THE CAR WAS FULL OF GLASS SHARDS. I DROVE DIRECTLY TO THE DEALER. DEALER'S INITIAL RESPONSE WAS THAT IT WOULD BE AN INSURANCE CLAIM. I DISAGREED AS THERE WAS NO VEHICLE NEARBY TO ACCOUNT FOR ANY FLYING DEBRIS. AFTER OTHER REPS EXAMINED THE DAMAGE, THEY CONCURRED IT LOOKED LIKE IT HAD EXPLODED FROM THE INSIDE/OUT SINCE SOME REMAINING GLASS WAS PROTRUDING UPWARD. DEALER REPAIRED AT NO COST, PROVIDED LOANER VEHICLE, AND SERVICE RECORD INDICATES CAUSE WAS BODY FLEXING AND EXTREME COLD.