2018 Honda CR-V
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,145 owner complaints filed for this model year. This is the highest complaint count among 26 CR-V model years with reports.
Of the 2018 reports, 46 involved a crash and 2 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Air bags, sensor, occupant classification, front passengerMay 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Air bags that deploy unintentionally during a crash increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Campaign 26V332000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Seat belts, front, buckle assemblyMar 9, 2023
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
Campaign 23V158000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpMar 25, 2021
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Campaign 21V215000 on NHTSA.gov
Steering, electric power assist systemSep 27, 2018
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic and CR-V vehicles. The magnet that controls the torque sensor output signal for the electronic power steering system may not be properly secured, allowing the magnet to become dislodged. During a full lock turn, the dislodged magnet may cause steering assist to be applied in the opposite direction.
The unintended steering input reduces vehicle maneuverability and increases the risk of a crash.
Honda will notify owners, and dealers will replace the steering gearbox assembly, free of charge. The recall began November 9, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are C2N, P2O.
Campaign 18V663000 on NHTSA.gov
Representative owner complaints: electrical system
281 reports, newest first. Show all
Electrical system, Jul 26, 2019
THE AUDIO CONTROL PANEL (RADIO, HEAT, LIGHT BRIGHTNESS, ETC) HAS A MIND OF IT'S OWN AND AT TIMES WILL GET INTO A MODE WHERE IT CYCLES ALL THE CONTROLS ON-OFF-CHANGING VOLUME-BRIGHTNESS-SWITCHING RADIO STATIONS AND OTHER THINGS. IT HAD BEEN REPORTED SEVERAL TIMES TO THE DEALERSHIP WITH NO FAULTS FOUND. I FINALL MANAGED TO CAPTURE THIS ON MY CAMERA AND SENT IT TO THE DEALER. THEY THEN REPLACED THE PANEL. NO ISSUES FOR A COUPLE MONTHS AND THEN IT STARTED AGAIN. I RETURNED TO THE DEALER WHO TOLD ME HONDA WOULD NOT TRY TO DO ANYTHING TO FIX THE ISSUE. THE SUBCONTRACTOR WHO MADE THESE PANELS WAS AWARE IT HAD PROBLEMS AND "WERE WORKING ON A FIX". IN THE MEAN TIME I HAVE TO TRY TO DRIVE WITH IT MAKING ALL THESE CHANGES WHILE IT BLINKS, CHANGES INTENSITY AND VOLUME. THIS IS A VERY SUBSTANDARD SITUATION.I HAVE MOVIES OF THE PANEL DOING THIS BUT NO PICTURES.
Steering, Electrical system, Vehicle speed control, Jul 18, 2019
DRIVING DOWN THE HWY WITH CRUISE CONTROL ON SUDDENLY GET ERRORS LISTED BELOW, HAS HAPPENED TWICE. ERRORS AUTOMATICALLY CLEAR AFTER CAR IS TURNED OFF AND BACK ON. CRUISE CONTROL AND OTHER SENSING FEATURES UNAVAILABLE WHILE ERRORS SHOW ON DASHBOARD. ERRORS: BRAKE SYSTEM, ADAPTIVE CRUISE CONTROL PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, COLLISION MITIGATION SYSTEM PROBLEM. CAR HAS APPROXIMATELY 22K MILES.
Electrical system, Other or unspecified, Fuel/propulsion system, Jul 5, 2019
WARNING LIGHTS FLASHING THEN HAD SOFTWARE UPDATE AC CONTROL ALL THAT WAS ON THE BULLETIN , LIGHTS FLASHING AGAIN WARNING LIGHTS SO AT 38,000 HAD TO HAVE FUEL INJECTORS, ONE WARNING LIGHT CAME ON SINCE THEN AFTER CUTTING CAR OFF HASN'T COME BACK ON YET BOTH STATIONARY, AND IN MOTION .
Electrical system, Jul 2, 2019
TL* THE CONTACT OWNS A 2018 HONDA CR-V. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL BEEPING NOISE WAS HEARD AND THE RADIO LIGHTING AND INSTRUMENT PANEL INDICATORS FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO JENKINS HONDA OF LEESBURG (8865 US-441, LEESBURG, FL 34788, (352) 815-2482) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED FOUR MORE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Electrical system, Jun 27, 2019
THE NAVIGATION/INFOTAINMENT DISPLAY WORKS INTERMITTENTLY WHILE DRIVING THE VEHICLE, IT BECOMES UNUSABLE AND ALSO JUST BLACKS OUT SO IF YOU ARE USING THE NAVIGATION WHILE DRIVING IT BECOMES INOPERABLE AND THE ONLY WAY TO CORRECT IT IS TO PULL OVER TURN THE CAR OFF AND RESTART IT WHICH IS DANGEROUS. HONDA HAS STATED THAT THEY ARE AWARE OF THE PROBLEM BUT HAVE NO SOLUTION YET.
Electrical system, Jun 6, 2019
THERE ARE RECURRING PROBLEMS WITH THE INFOTAINMENT SYSTEM DISPLAY: 1. NUMEROUS TIMES THE DISPLAY HAS GONE FULL FREAK-OUT WHILE THE CAR WAS IN MOTION. THE DISPLAY TURNS ITSELF ON AND OFF, ATTEMPTS TO ADJUST ITS OWN BRIGHTNESS AND REPEATEDLY BEEPS. THE ONLY WAY TO STOP THE MADNESS IS TO PULL OVER AND SHUT THE CAR OFF. THIS IS A TOTALLY UNCOOL THING TO HAPPEN WHEN ONE IS TRYING TO PAY ATTENTION TO THE TRAFFIC AROUND THEM. PLEASE ALSO REFERENCE NHTSA COMPLAINT #11132814 FOR THIS SAME VEHICLE. 2. EVEN THOUGH THE TOUCH SCREEN SENSITIVITY IS SET THE HIGHEST LEVEL, SOMETIMES YOU MUST PRESS THE 'CYBER BUTTONS' REPEATEDLY BEFORE THE UNIT REGISTERS THAT YOU HAVE PRESSED A BUTTON. WHILE I AM MOTORING DOWN THE ROAD PRESSING FAUX BUTTONS 10-15 TIMES TO TRY TO GET THE UNIT TO DO SOMETHING GUESS WHERE MY EYES ARE NOT'YEAH, ON THE ROAD IN FRONT OF ME WHERE MY EYES SHOULD BE PAYING ATTENTION. THE MANUFACTURER STATES THAT MY INFOTAINMENT SYSTEM DISPLAY/CONTROL UNIT IS WORKING PER SPEC.
Electrical system, Other or unspecified, May 30, 2019
AT RANDOM TIMES WHILE DRIVING THE INFOTAINMENT SCREEN RANDOMLY STARTS FLASHING AND BEEPING. WITH THE BRIGHTNESS CONTROL BAR POPPING UP AT THE BOTTOM OF THE SCREEN. THIS IS VERY DISTRACTING TO THE DRIVER WHILE OPERATING THE VEHICLE. THIS HAS HAPPENED THREE TIME WHILE THE VEHICLE WAS IN MOTION ON AT HIGHWAY SPEEDS AND WHILE DRIVING IN TRAFFIC. THE ONLY WAY TO STOP THIS IS TO TURN THE CAR OFF. THIS IS A BIG SAFTEY ISSUE FOR SAFE OPERATION OF THE VEHICLE AND IT WILL CAUSE AN ACCIDENT FOR SOMEONE. IT SEEMS TO HAPPEN RANDOMLY I BELIVE IT MAY HAPPEN WHEN THE NAVIGATION SYSTEM IS ACTIVATED AND THE CAR HAS AN ANDROID PHONE ATTACHED HOWEVER I AM UNABLE TO REPLICATE IT. IT HAS HAPPENED 4 TIMES. MY VEHICLE HAS 8000 MILES ON IT. ADDITIONALLY THERE ARE REPORT ON THE INTERNET THAT THIS HAS HAPPEND TO OTHER DRIVERS AS WELL. I REPORTED THIS BY TELEPHONE TO CUSTOMER SERVICE AT HONDA AS WELL 0N 05/30/2019 . I ALSO HAD AN ISSUE THAT ONETIME THIS WINTER I STARTED THE CAR AND THE SUNROOF AUTOMATICALLY OPENED AND COULD NOT BE CLOSED FOR ABOUT 1 HOUR. LUCKILY IT WAS NOT RAINING OR SNOWING THAT DAY. THERE SEEMS TO BE A NUMBER OF ISSUES WITH THE ELECTRONIC CONTROL SYSTEM ON THIS VEHICLE.
Electrical system, May 28, 2019
RADIO SCREEN RANDOMLY STARTS ADJUSTING ITS BRIGHTNESS. THE FIRST TIME THIS HAPPENED WAS 4/32/19, BUT IT HAS HAPPENED TO ME MULTIPLE TIMES SINCE THEN ALL WHILE DRIVING AND THERE IS NOTHING I COULD DO TO MAKE IT STOP OTHER THEN RESTARTING THE CAR. IT IS VERY DISTRACTING BECAUSE IT IS CONSTANTLY BEEPING WHILE IT IS TRYING TO MAKE THIS ADJUSTMENT. I TRIED TURNING THE RADIO OFF, THIS DID NOT HELP. I WAS TOLD BY THE HONDA DEALERSHIP TO HIT THE DIM BUTTON ON THE SCREEN, BUT THIS DID NOT WORK EITHER. THE ONLY WAY THAT I HAVE BEEN ABLE TO RESOLVE THIS IS TO PULL OFF THE HIGHWAY/ROAD TURN THE CAR OFF AND BACK ON.
Electrical system, May 25, 2019
WHILE DRIVING MY 2018 CRV-EX THE DASHBOARD INFO DISPLAY WILL RANDOMLY ADJUST BRIGHTNESS AND TURN IT ON/OFF. THE ONLY WAY TO STOP IT IT IS TO PULL OVER AND RESTART THE CAR. VERY DANGEROUS. WILL DO IT TWICE IN ONE DAY AND THEN NOT HAPPEN FOR SEVERAL DAYS.
Electrical system, Structure, Latches/locks/linkages, Visibility/wiper, May 15, 2019
TL* THE CONTACT OWNS A 2018 HONDA CR-V. AFTER PARKING AND LOCKING THE VEHICLE, AN AUDIBLE WAS HEARD. THE CONTACT STATED THAT THE ALARM SOUNDED EVEN THOUGH THE VEHICLE WAS LOCKED. ADDITIONALLY, WHEN THE VEHICLE WAS PARKED AND THE DOOR LOCK BUTTON WAS DEPRESSED, THE AUDIBLE SOUND FOR THE DOOR LOCK WOULD SOUND; HOWEVER, THE VEHICLE WAS STILL UNLOCKED. THE CONTACT ALSO STATED THAT THE DISPLAY WOULD OCCASIONALLY FLASH ON AND OFF AND THEN GO BLANK. ALSO, ON SEVERAL OCCASIONS IN INCLEMENT WEATHER, THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE WINDSHIELD WIPERS CEASED TO WORK. COMMUNITY HONDA LAFAYETTE (LOCATED AT 1407 LA 728-8, LAFAYETTE, LA 70501, (337) 235-9086) STATED THAT THE WINDSHIELD WIPER WAS PROGRAMMED TO SLOW DOWN WHEN THE VEHICLE WAS NOT MOVING, WHICH WAS A FEATURE OF THE VEHICLE. AN APPOINTMENT WAS SCHEDULED WITH THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *BF CONSUMER STATED FORGOT TO SAY AS I WAS GOING STRAIGHT ON HWY 90- A CAR WAS ON MY RIGHT IN THE TURN LANE- MY CAR STOPPED AND COPS WERE COMING BEHIND- ALMOST SLAMMED ARE ME IN THE BACK. DOORS NOT LACKING WHEN EXITED.*JB
Electrical system, Apr 22, 2019
ON MULTIPLE OCCASIONS, ALL WARNING LIGHTS AND DASH WARNINGS COME ON, ALL DRIVER ASSIST FUNCTIONS STOP WORKING. THIS HAS HAPPENED BOTH WHILE STATIONARY AND WHILE DRIVING AT A HIGH RATE OF SPEED. I'VE TAKEN IT TO THE DEALER, AND THEY SAY NO ERRORS COME UP. ADDITIONALLY, YESTERDAY, MY WIPERS STARTED UP ON THEIR OWN AFTER OPENING THE TAILGATE (THE CAR WAS OFF AT THE TIME) AND I COULDN'T GET IT TO STOP. I TRIED STARTING AND SHUTTING DOWN THE CAR MULTIPLE TIMES, AS WELL AS DISCONNECTING THE BATTERY. (THE WIPERS STOPPED WHEN THE BATTERY WAS DISCONNECTED, BUT STARTED BACK AS SOON AS I RECONNECTED IT.) AFTER MULTIPLE ATTEMPTS, WITH THE WIPERS STILL ON, THE PROBLEM STOPPED ON ITS OWN.
Electrical system, Apr 17, 2019
WHILE DRIVING OUR 2018 HONDA CR-V TOURING CAR, THE INSTRUMENT-NAVIGATION PANEL RANDOMLY STARTED FLASHING, BLINKING, AND BEEPING ON AND OFF CONTINUOUSLY. REPORTED THE PROBLEM TO HONDA DEALERSHIP, WHO COMMENTED THAT THIS WAS A KNOWN PROBLEM. HONDA IS AWAITING A SOLUTION. (BUT READING COMMENTS ON LINE - APPARENTLY THE PROBLEM HAS BEEN KNOWN FOR A COUPLE OF YEARS!). STOPPED AND TURNED OFF CAR, THEN RESTARTED. SO FAR PROBLEM HAS NOT REOCCURRED, BUT THERE ARE CONCERNS IF THIS IS KNOWN 2-3 YEAR OLD PROBLEM THAT HASN'T YET BEEN SOLVED.
Electrical system, Apr 14, 2019
WINDOWS AND SUNROOF OPEN ON OWN A NUMBER OF TIMES ON NEW 2018 HONDA CRV. I SEE THIS IS AN ISSUE THAT MANY PEOPLE ARE COMPLAINING ABOUT.
Steering, Electrical system, Apr 10, 2019
TL* THE CONTACT OWNS A 2018 HONDA CR-V. WHILE DRIVING, THE STEERING WHEEL STARTED VIBRATING AND PULLED TO THE RIGHT AS IF THE LANE ASSIST FEATURE WERE ENGAGED. THE CONTACT STATED THAT THE OPTION TO USE THE FEATURE WAS OFF AT THE TIME OF THE FAILURE. THE DEALER (D'ELLA HONDA OF GLENS FALLS, 313 QUAKER RD, QUEENSBURY, NY 12804, (518) 793-3811) STATED THAT THEY WOULD ATTEMPT TO DUPLICATE THE FAILURE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. ALSO, THE CONTACT STATED THAT THE FRONT CONSOLE MALFUNCTIONED AND THE BACK-UP CAMERA WOULD APPEAR WHEN THE VEHICLE WAS NOT IN REVERSE. THE MANUFACTURER STATED THAT THERE WAS A SOFTWARE MALFUNCTION AND THEY WERE WORKING ON A REPAIR SOLUTION. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE FAILURE MILEAGE WAS 3,900.
Electrical system, Apr 4, 2019
WHEN DRIVING DOWN THE HWY, MULTIPLE TIMES NOW, ALL OF THE DASH WARNING LIGHTS COME ON CONCERNING THE SENSING SYSTEMS AND BRAKE SYSTEM. I HAVE TAKEN TO THE DEALERSHIP 4 TIMES NOW WITH NO REAL ANSWERS. IT'S YOUR TOLL TAG PLACEMENT - NOPE. IT'S AN OLD CODE THAT WE RESET - NOPE. IT ISN'T HAPPENING NOW - THEN I LEAVE AND IT HAPPENS THE NEXT DAY. WHERE DO I REPORT A 35K LEMON???
Electrical system, Electronic stability control (ESC), Engine, Apr 2, 2019
WE WERE DRIVING FROM BRIDGEPORT,WV TO NEW JERSEY ON 2/9/19. FOUR HOURS INTO THE TRIP CARALL THE LIGHTS ON DASH BOARD CAME ON AND CAR SLOWED DOWN AND ACCELERATOR DID NOT WORK AT THAT POINT. CAR STOPPED ON THE HIGH WAY. WE PULLED OVER CALLED AAA SERVICE AND TOYOTA. WE TOOK THE CAR IN TO HONDA OF TURNERSVILLE, NJ THEY FIX MULTIPLE DTC UPDATED PO302 RELATED RECALL, UPDATED PCM/TCU NO MORE MISFIRE. CAR NOW WE ARE HAVING THE SAME PROBLEM AGAIN. THIS WEEK ITS TWICE.
Electrical system, Electronic stability control (ESC), Engine, Mar 24, 2019
SECOND TIME THIS CAR'S WARNING SYSTEM HAS ACTIVATED SINCE HAVING THE RECALLED A/C PART REPLACED. WHILE DRIVING (HWY SPEEDS 65+ MPH)THE CAR IS LOSING ACCELERATION ABILITY IN TRAFFIC AND THE DASH IS READING: POWER STEERING SYSTEM PROBLEM ROAD DEPARTURE MITIGATION SYSTEM PROBLEM ELECTRIC PARKING BRAKE PROBLEM TIRE PRESSURE MONITOR PROBLEM EMISSION SYSTEM PROBLEM ALL WHEEL DRIVE SYSTEM PROBLEM BRAKE SYSTEM PROBLEM BRAKE HOLD SYSTEM PROBLEM. THE FIRST TIME THE VEHICLE WAS BROUGHT TO THE DEALER THEY COULD NOT TELL WHAT THE PROBLEM WAS, BUT NOW THIS IS THE SECOND OCCURRENCE SINCE FEB 2019.
Electrical system, Fuel/propulsion system, Mar 15, 2019
RECENTLY BOUGHT A 2018 HONDA CR-V 2018, WITH EACH FILL UP OF GAS, THE CAR HAS STARTED SPITTING,SPUTTERING, WORSENING WITH EACH FILL UP. NOW THE CAR IS STALLING, THIS HAPPENED TWICE ON A MAJOR HIGHWAY, NOW EVERY WARNING LIGHT IS FLASHING, ROADSIDE SERVICE CAME TO PICK UP MY CAR, TOOK BACK TO DEALERSHIP WHO TELLS US, PER HONDA, THE CAR IS SAFE TO DRIVE, YOU STILL HAVE THE ISSUES, WARNINGS ARE STILL FLASHING, BUT IT'S SAFE TO DRIVE UNTIL WE CAN GET YOUR PARTS, HOW AM I SUPPOSE TO KNOW IF THERE IS TRULY AN ISSUE WITH MY CAR IF ALL THE WARNINGS ARE FLASHING UP . HOW IS THIS SAFE!!
Electrical system, Engine, Fuel/propulsion system, Mar 14, 2019
TL* THE CONTACT OWNS A 2018 HONDA CR-V. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AUTOPARK HONDA (LOCATED AT 3630 OLD RALEIGH RD, CARY, NC 27511, (919) 467-4747) FOR AN OIL CHANGE AND THE DEALER DIAGNOSED THAT THERE WAS AN ENGINE OIL DILUTION WITH FUEL DUE TO A SOFTWARE SETTING. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE AND THERE WOULD BE A SOFTWARE UPDATE TO REPAIR THE FAILURE; HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Electrical system, Mar 11, 2019
WHILE DRIVING ON THE HIGHWAY AT NIGHT THE ENTIRE DISPLAY (HEAD UNIT) WITH THE MAP WENT OFF, CAME BACK ON AND THEN STARTED TO BEHAVE ERRATICALLY. I HEARD BEEPING SOUNDS AS IF SOMEONE WERE ACTUALLY TOUCHING THE SCREEN, THE BRIGHTNESS TURNED UP AND DOWN BY ITSELF AS WELL. I TOOK IT TO THE DEALER AND THEY TESTED IT AND SAID THEY COULD NOT REPRODUCE THE PROBLEM. I TOLD THEM THAT I HAD VIDEOS FROM WHEN IT HAPPENED TO CLEARLY ILLUSTRATE THE PROBLEM BUT THEY WERE NOT EVEN INTERESTED IN SEEING THE VIDEOS. THEY ASKED ME TO RETURN IF IT SHOULD HAPPEN AGAIN. HOWEVER NONSENSICAL THIS RESPONSE, I WILL TAKE THEM UP ON THIS OFFER. I WONDER WHAT GUARANTEE THEY HAVE THAT THEY WILL BE ABLE TO REPRODUCE THE PROBLEM IN THE FUTURE. IF THEY CAN'T, WHATEVER THEY ARE PROPOSING TO DO THEN I BELIEVE THEY SHOULD HAVE BEEN ABLE TO DO WHEN I TOOK IT IN.
Electrical system, Engine, Fuel/propulsion system, Mar 8, 2019
WHILE DRIVING THE CR-V DOWN THE COUNTRY ROADS IN MY AREA THE VEHICLE STARTED TO SHAKE AND LOOSE POWER. THE CHECK ENGINE LIGHT CAME ON AND WHILE TRYING TO FIND A SAFE PLACE TO PULL OFF THE VEHICLE BEGAN LOOSING POWER. WITH THE GAS PRESSED TO THE FLOOR THE VEHICLE WOULD NOT GO ABOVE FIVE MILES AN HOUR. FINDING A LOCATION TO PULL OVER. THE VEHICLE WAS SHUT OFF AND THE ENGINE WAS CRACKLING AND SMELLED LIKE IT WAS BURNING. GETTING OUT OF VEHICLE FOR SAFETY REASONS ALLOWED SHOWED THAT THE SMELL WAS WORSE ON THE OUTSIDE. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE IT WAS DEEMED IN OPERABLE. THEY PROVIDED ME WITH A LOANER; HOWEVER, I AM PAYING FOR A VEHICLE THAT CANNOT BE DRIVEN. THIS VEHICLE WAS ONLY OFF THE LOT FOR THREE MONTHS WITH LESS THAN 800 MILES.
Electrical system, Service brakes, Fuel/propulsion system, Mar 7, 2019
I WAS DRIVING TO HONDA DEALER ON MARCH 6, 2019 FOR MY SECOND OIL CHANGE AS A RESULT OF ME CALLING THE DEALERSHIP AND TELLING THEM MY OIL SMELLED LIKE IT HAD GAS IN IT AGAIN. THIS IS WITH LESS THAN 700 MILES SINCE THE FIRST OIL CHANGE THAT I HAD DONE ON FEBRUARY 13, 2019. MY FIRST OIL CHANGE WAS WITH 4525 MILES, THIS WAS DONE AS PART OF A RECALL ON MY VEHICLE. ON THIS MARCH 6TH TRIP I WAS ABOUT 40 MILES AWAY FROM THE DEALERSHIP AND MY ACC (ADAPTIVE CRUISE CONTROL) SHUT DOWN, THE COLLISION MITIGATION SYSTEM PROBLEM AND ROAD DEPARTURE MITIGATION SYSTEM PROBLEM LIGHTS ALL CAME UP ON DASH OF CAR AND KEPT SCROLLING ON DASH. WHEN MY CAR DID THIS I WAS UNSURE, FELT UNSAFE AND WAS FRUSTRATED AS NOT KNOWING WHAT WAS GOING ON AND HOW MANY MORE PROBLEMS I AM GOING TO HAVE WITH THIS VEHICLE. I FOUND A SAFE PLACE TO PULL OVER AND CALLED THE DEALER AND TOLD HIM WHAT WAS GOING ON, HE SAID THE CAR WAS SAFE TO DRIVE BUT THOSE SYSTEMS THAT WERE SCROLLING ON DASH WEREN'T OPERATING. IT WAS 6 F OUTSIDE A CLEAR ROAD AND A SUNNY DAY IN NORTH DAKOTA. AFTER THE OIL CHANGE, I WAS TOLD THE OIL WAS HIGH AND THAT THERE WAS AGAIN GAS IN MY OIL AGAIN. AT THIS POINT I AM BEYOND FRUSTRATED AND WONDERING HOW MANY MORE PROBLEMS I WILL BE HAVING WITH THIS NEW VEHICLE AND THE NEAREST DEALERSHIP TO ME IS 100 MILES AWAY, WHICH CAUSES ME TIME AND EXPENSE TO GET TO DEALERSHIP. THIS ALSO CAUSES ME TO WONDER HOW RELIABLE THIS NEW VEHICLE CAN BE IN NORTH DAKOTA IN THE WINTER TIME AS ALSO NOT GETTING MUCH HEAT OUT OF THE HEATING SYSTEM EITHER, SO BETWEEN THE HEAT, THE GAS IN THE OIL AND ELECTRICAL PROBLEMS I AM NOT FEELING THAT THIS IS A SAFE DEPENDABLE VEHICLE TO DRIVE, AS A PERSON COULD FREEZE TO DEATH IF ENDED UP STRANDED WHEN THE CAR SHUTS DOWN AND NO HEAT, LIKE IT DID WHEN I HAD MY APPOINTMENT FOR THE RECALL ON 2-12-19 AND IT HAD TO BE PUT ON FLAT BED TRUCK TO GET RECALL DONE.
Electrical system, Feb 28, 2019
2018 HONDA CR-V TOURING INFOTAINMENT SYSTEM FLICKERS, SCREEN TURNS ON AND OFF BY IT SELF AS WELL AS THE BRIGHTNESS OF THE SCREEN CHANGES BY IT SELF AND THE SCREEN STOPS RESPONDING, WEATHER YOU ARE LISTENING TO THE RADIO, GOD, ETC ALL JUST GETS INTERRUPTED BY THE ISSUE. HONDA WON'T FIX THE PROBLEM BECAUSE THEY CLAIM THERE IS NO SOLUTION TO THE PROBLEM. A TEMPORARY SOLUTION IS TO PULL OVER AND TURN OFF CAR AND BACK ON. VERY DISTRACTING WHILE DRIVING AND FRUSTRATING SPECIALLY SINCE THIS HAPPENS WHILE YOU ARE DRIVING L, THIS HAS HAPPEN ABOUT 5 TIMES IN THE PAST 2 MONTHS AND THE CAR WAS PURCHASED BRAND NEW 5 MONTHS AGO
Electrical system, Engine, Fuel/propulsion system, Feb 25, 2019
THE ENGINE FAILS TO REACH FULL OPERATING TEMPERATURE. GAS IS FINDING ITS WAY INTO THE OIL PAN AND PRODUCING AN OVERFILL CONDITION. THE CABIN SMELLS OF GASOLINE. THE ELECTRONICS ARE UNREILABLE AND ARE OFTEN OF LINE
Electrical system, Vehicle speed control, Feb 11, 2019
TL* THE CONTACT OWNS A 2018 HONDA CR-V. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO KEN VANCE HONDA (LOCATED AT 2802 LORCH AVE, EAU CLAIRE, WI 54701, (715) 318-1641) FOR A SOFTWARE UPDATE, ABUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT ATTEMPTED TO NOTIFY THE MANUFACTURER, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.