2020 Honda CR-V
Problems, recalls and owner-reported issues
Forward collision avoidance is the leading concern among 353 owner complaints filed for this model year. This is the 21st highest complaint count among 26 CR-V model years with reports.
Of the 2020 reports, 21 involved a crash and 2 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Air bags, sensor, occupant classification, front passengerMay 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Air bags that deploy unintentionally during a crash increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Campaign 26V332000 on NHTSA.gov
Air bags, sensor, occupant classification, front passengerFeb 1, 2024
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
An air bag that deploys unintentionally during a crash can increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Campaign 24V064000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Equipment, other, labelsJul 27, 2023
Honda (American Honda Motor Co.) is recalling certain 2017, 2020, and 2022 CR-V vehicles. The certification label on the driver's side door states incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and tire size information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
An incorrectly sized tire may cause premature tread wear, or a tire blow out, increasing the risk of a crash.
Dealers will install a new corrected label, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is CF7.
Campaign 23V524000 on NHTSA.gov
Seat belts, front, buckle assemblyMar 9, 2023
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
Campaign 23V158000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyMay 26, 2022
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V vehicles. The clip for the absorber inside the fuel tank was not secured properly and may detach, which can cause an inaccurate fuel gauge reading.
An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Dealers will replace the fuel tank, free of charge. Owner notification letters were mailed July 5, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is RCB.
Campaign 22V380000 on NHTSA.gov
Structure, frame and membersDec 5, 2019
Honda (American Honda Motor Co.) is recalling certain 2019-2020 CR-V vehicles. The rear subframe bolts were improperly manufactured and may loosen, allowing the rear subframe to separate.
A separated rear subframe reduces vehicle handling and can suddenly disable the vehicle, increasing the risk of a crash.
Honda will notify owners, and dealers will inspect the rear subframe bolts and retorque them or replace them, as necessary, free of charge. The recall began January 27, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R6M.
Campaign 19V865000 on NHTSA.gov
Representative owner complaints
353 reports, newest first.
Forward collision avoidance, Dec 21, 2023
When I am in adaptive cruise control mode, and I am in the left lane and a large vehicle like a semi-truck or a pickup truck pulling a large trailer is in the right lane passes me, from time to time it will engage the braking system even though there is nothing in front of my vehicle. Recently it has also been happening if I am in the right lane and vehicle exits the highway on an off ramp. I have been lucky to date that no vehicle was behind me when the braking system engaged, or there would have been an accident. This issue has been occurring ever since I bought the 2020 CRV new and have brought it to the attention of the dealer several times, and they say they could not find an issue. My last scheduled maintenance appointment they recommended recalibrating the system, and the issue is still there.
Forward collision avoidance, Dec 11, 2023
Driving about 35mph. Nearest vehicle ahead of me (semi trailer) was about a block ahead. My brake alert came on. I did not brake because there was no need to. Then the car applied the brakes automatically. No accident as no one was behind me. This occurred first week of Dec 2023. There was a prior incident about a month ago where the car ahead of me was about a car and a half length ahead. Brake alert came on, then Went off. I didn’t brake and really didn’t think too much of it. But after reading online, others having issues I thought it needs to be reported.
Service brakes, Dec 5, 2023
The break pedal felt stiff and I had hard time coming to a stop. That was going on for a few days until the car was dropped off for service. The reason was a break booster failure. We were told that it never happens. Even though the car only had about 15K miles we were out of warranty so had to pay $2400 to get it fixed. We filed a claim with Honda but were denied in reimbursement. Honda had break booster recalls in multiple models but not this one. However, there's no reason for the break booster failure other than a manufacturer's defect.
Fuel/propulsion system, Dec 4, 2023
My rear fuel pump failed suddenly when we were driving in highway. No warning at all. We just completed our vehicle inspections by the Honda dealer 3 days prior. We also had them do oil change, replace brake and transmission fluid. It cost us about $2000 for towing and repairs. We found that there is a recall on other crv made the same year. How can I get my repairs reimbursed?
Tires, Nov 19, 2023
235/60R18 service bulletin 20-081 October 8 2020 after only 16000 miles and a trip to the dealership I advised that the wear and tear of every tire was different and need attention. I ask why the difference between the wear they suggested check the vehicle for problems with the suspension, nothing was found. I ask for replacement under warranty I even showed the service bulletin from honda mentioned at the top of this page , they ask me to contact the tire manufacturer witch I did, the manufacturer told me since I didn't purchase the tires directly from them warranty was denied, I went back to the manufacturer honda file a case which they denied because they didn't think my case fits the service bulletin from them. At the end I make the expense to replace the tires , what makes a huge difference in the handling of the vehicle. Case# 13736110 with honda
Power train, Fuel/propulsion system, Oct 24, 2023
One year after I bought my new 2020 Honda crv the Torque Converter seal leaked and the oil seal was replaced. I had only 4670 miles on it. In August of this yr 2023 my battery died in the middle of no where and had to wait for AAA in 103 temp for 45 minutes. Today October 20th,2023 my car stalled in the middle of a 4 lane busy intersection. The car was towed to the dealership and the fuel pump was replaced at only 14,400 miles! this vin has had no recalls but im so disappointed since I bought a Honda for its reliability. I have a disabled 81 yr old husband and this has been more than stressful. My warranty expires this Dec 2023 and im afraid I bought a lemon. [XXXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air bags, Oct 16, 2023
The contact owns a 2020 Honda CR-V. The contact stated that while his wife was driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the air bag sensors. The vehicle was repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 19V383000 (Air Bags), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 45,000.
Other or unspecified, Oct 13, 2023
Driving down the highway and heard a loud “boom”. Thought it was a tire blowout, but realized that the sunroof exploded. I did not hit anything. The temperature was approximately 70 degrees. Was the car the day before and did not notice any damage to the sunroof. Luckily the cover was closed so no glass fell inside the vehicle compartment. Reading of multiple occasion of this occurring to Honda vehicles.
Electrical system, Service brakes, Visibility/wiper, Oct 11, 2023
My dashboard continues to show the message, “Low Tire Pressure.” Even after air has been filled in the tire. I ran a diagnostic today and the report is pulling up anti-lock brakes issues. The sensor is not stating this on the dashboard.
Vehicle speed control, Other or unspecified, Fuel/propulsion system, Sep 28, 2023
Driving on the freeway with my foot on the accelerator, the car lost power even thought the engine was running. The engine light came on as a static light - it was not blinking. I pulled off the freeway, put the car in park, and shut the engine off. When I restarted the car the engine light was off and I was able to accelerate again. After the first incident, I took it to a Honda dealer who replaced the fuel injectors. This did not solve the problem as it happened on the drive back from the dealers when I was again driving on a freeway with my foot on the accelerator and I lost all power, the engine was still running and the engine light came on. I pulled off the freeway, put the car in park, and turned off the engine. The car is now at the second dealer to determine the cause. My car only has 46000 miles on it and there should not be these types of uses with the low mileage.
Electrical system, Other or unspecified, Sep 26, 2023, crash
On Sep 19, 2023 at about 6:10pm I got into my car at the CVS parking lot to drive home. As I reared back to get out of my parking spot, I heard a loud sound as if I had hit something on the passenger side and I returned my car to the initial spot to get out of the car and check what had happened. When I put the car into parking and tried to stop the engine, the car refused to stop. My foot was on the break, I was trying to turn off the engine but the car accelerated, went forward, then backwards, and kept going back and forth in all directions without me being able to control it. At the end it headed on the road when finally another car hit my car and this caused the car to stop. When the car stopped, it was still on Park and I was then able to turn it off. This happened in the evening. In the morning when I was going to work, as I entered my garage I tried to turn off the radio because there was no reception but I was not able to turn off the radio or to lower the volume. At that time I did not think it was an issue but in retrospect, I think the two incidents might be connected. At the end of July 2023 (about a month and a half before the accident) I started getting multiple warning signals on the dashboard and then I took my car to Honda Dealership who fixed the electronics for $850 and the car was returned to me. I have a police report # 2023-09190211 with witnesses for the accident on 9/19/2023 and the Honda Dealership should have detailed records from their work because it was quite recent. It is a miracle that there were no injured people as a result of this accident. It was extremely scary and horrible to be in a car that cannot be controlled. This has to be investigated and measures should be taken to prevent this from happening to others. I have not received yet the assessment from the insurance and I can provide more details when they share their findings.
Visibility, Sep 25, 2023
The contact owns a 2020 Honda CR-V. The contact stated while driving 60 MPH, the contact heard an explosive sound coming from the vehicle without incident. The contact pulled over to inspect the vehicle but discovered no damage; however, upon resuming driving, she heard rushing wind coming from the panoramic sunroof. Upon pulling back the sunroof cover, the contact discovered a significant-sized hole in the sunroof. An unknown dealer and the manufacturer were notified of the failure and the contact was informed that the repair was not covered under warranty. The vehicle was not inspected or repaired. The failure mileage was approximately 28,000.
Service brakes, Sep 20, 2023
Brakes lock up intermittently when trying to start the car. Happened once when I was sitting in traffic.
Power train, Vehicle speed control, Service brakes, Sep 19, 2023, crash
BREAKS STOPPED WORKING AND ALL WARNING LIGHTS CAME ON ON THE DASHBOARD. RAN OFF THE ROAD AND RAN OVER A SIGN CAUSING DAMAGE TO Rf QUARTERPANEL. THE LEALER SIAD THAT MY HABNDICAP PLACKART HAD CUT THROUGH THE WIRING IN THE REAR VIEW MIRROR, SHORTING OUT THE SYSTEM. THIS SHOULD BE A RECALL TO FIX THE PROBLEM. THE PLACKARD WAS BEIG HUNG AS INTENDED. PLACKARDAS ARE HARD PLASTIC AND COULD CUT THROUGH INSULATION.
Electrical system, Sep 3, 2023
I purchased my Honda CR-V new from a dealer in 2020. It seemed to work fine, but earlier this year strange things started to happen with the electrical systems. The Remote starter would not work, the door locks and various lights would act strangely. The initial three -year warranty was up, but I had purchased an additional 4-year warranty extension. I took it to the dealer for repair and they said it needed a new Body Management System, which was on back order. several weeks later, I had that replaced, but they said they also had to replace the door locks, so I had to come back and have them do that too. On Sep. 1, I needed something from the car, but the fob wouldn't open the door and I had to use the manual key. I made a service appointment for Sep. 5, however on Sep. 3 I tried to use the car and found that it is totally dead. No electrical or electronic systems are working at all. From what I have read, I am concerned that this is an electrical problem that has been exhibited in many other CR-Vs as well.
Engine, Fuel/propulsion system, Aug 22, 2023
Oil Dultion issue. There are class action lawsuits on this. How is this not being addressed.
Forward collision avoidance, Aug 15, 2023
On multiple occasions, the car initiated the automated emergency braking, bringing the car to a full and sudden stop in the middle of traffic, despite there being no obstacle, and without first giving a forward collision warning. This easily could have resulted in a catastrophic crash, or at the very least whiplash, at higher speeds. I can provide dashcam footage of one of these events.
Air bags, Seat belts, Seats, Aug 12, 2023
Had my car inspected on Aug 5 everything was good and as I was driving down the road on Monday Aug 7 that afternoon and my airbag system (SRS) problem light came on we called the dealership on Tuesday morning and they said that we could drop it off and leave it on Wednesday and they would look at it when they got to it. So they called on Thursday and said it was u3000-49 internal failure of srs system also said found to be communication issue with the seat sensor which is made onto the frame and said the seat will have to be replaced If isn’t replaced and if I was to get in. Wreck the air bag or seat belt could not work properly and could result in someone getting hurt.
Suspension, Power train, Other or unspecified, Jul 25, 2023, crash
My car, a 2020 Honda CR-V EX 1.5T AWD, was totaled in a fatal accident on a rainy night on an interstate highway. It spun on the highway a couple of turns, hit the highway barrier at all of its corners and sides, caused the airbags to all came out, and eventually deadly stopped in the middle of the highway on a rainy night. My wife and I were in our undrivable vehicle, watching countless coming vehicles approaching us rapidly. We were just waiting in the dead car unmovable, just as in a coffin for our fate to come but can do nothing. Thank GOD who made someone call 911. Thanks to the emergency rescue team. The ambulance sent us to a nearby local hospital. We bought the vehicle, the 2020 Honda CR-V EX 1.5T AWD, as new, and we realized there could be a problem at a very earlier time. It has a serious problem with its AWD control system. The rear wheels are always engaged in all road conditions, as it is displayed on the instrument panel. This causes the two symptoms of the car, (1) the MPG (miles-per-gallon) is extremely lower than the standard 34 MPG on the highway. It is only 23 to 25 MPG because it always consumes about 32 to 36 gallons of gasoline on a trip of 810 miles distance (85% on interstate highways). (2) the rear tires are worn out extremely fast. It wore 86% of the usage range at 22,000 miles usage, which is about 2 to 3 times quicker than tires on other cars on average. We visited the Honda dealer in Troy, Michigan for the tire problems on May 9, 2022, which is about five months before the severe accident. The Honda dealer refused to give any compensation for changing new tires. The car is just over 25,000 mileage (see [XXX] ). They changed only 2 new tires in the front and put the old front tires on the rear wheels. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel/propulsion system, Jul 25, 2023
on June 23, 2023, had all the dashboards' lights came on and rough running Mechanicville. Honda say it high-pressure fuel pump replaced it for 1800 dollars. Then on July 23, 2023, all dashboards' lights came on again then they say it's the fuel injectors need to be replaced at 1900 dollars. All this while driving at highway speed someone is going to get killed because the car has fuel problems
Service brakes, Jul 22, 2023
My wife and family left Evans, Georgia, on 06-Apr-2023 for their first cruise that departed from Miami, Florida. As they traveled down the interstate on 07-Apr-2023, the cruise date, the vehicle's right brake came off. My daughter steered the CR-V to safety without causing a major accident on a major Interstate Highway. They contacted the local Honda, Brickell Honda, 690 S. W. 8th Street, Miami, Florida, who dispatched a tow truck. The Service Representative was [XXX]. She asked whether the brakes had been worked on before; they had never since purchased the CR-V. Also, she confirmed that the damage was not due to road debris. Brickell Honda repaired the CR-V for $1151.31. The communication with Brickell Honda was good while the CR-V was in the shop. However, when we tried to reach out to the Service Advisor after the repairs were completed, it differed from Honda's standards. She failed to respond to our calls, voicemail, and text message. On 23 Apr 2023, I decided to have my local Honda, Gerald Jones Honda, 4022 Washington Road, Martinez, GA, review the work completed by Brickell Honda. They did not know why the brakes would have came-off, but they noticed the right rear brake line tangled up and the bolt left loose. These were things that Brickell Honda left undone, putting my family at risk! According to Gerald Jones Honda, fixing those things would cost an additional $175.00. We paid $201.25 for Gerald Jones Honda Diagnostic. “INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Forward collision avoidance, Lane departure, Jul 4, 2023
Hi - Thanks for your attention. I am reporting an issue that have been affected many Honda CR-V owners' safety: All Warnings Lights On Dash like Christmas tree, while driving slowly on private driveway on [XXX]. No particular reasons we could figure out: Only about 21,000 miles and < 3 years; no blocking of the sensors, good battery, no wire issue by eye inspection. Following some online suggestions, rebooted in Accessory Mode, not working; reconnected/disconnected battery, worked. However, it has been reported this issue will come back again in a short period, in an unexpected way, which poses significant safety issue. There are many online discussions, but Honda has not provided a solution for these severely defective vehicles, which surely has caused severe accidents and caused panic during HIGHWAY drive. Hope you could take some actions to protect the drivers' lives. HUGE Thanks. [XXX] One of the reported accidents (please search "huge accident" in the webpage): [XXX] One online discussion (first reported years ago but no action/response from Honda): [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Other or unspecified, Jun 27, 2023, crash
Car parked in driveway running, in park. Went inside for less than 5 sec, came out and car rolling backwards out of driveway, 15 month old inside. Car went across two yards, struck 3 trees and lamppost coming to stop in woods/creek. Car was in PARK when entered car and checked by bystander. By the grace of God child was not hurt. Hanover County deputies, EMS responded. Report #23-101783. Car is at West Broad Collision
Fuel/propulsion system, Jun 23, 2023
My wife driving it all light come on. Take it to shop high-pressure fuel intake had low pressure. Tool cost a lot for an independent shop. Had to tow it to the dealer to be fixed. At dealer found high-pressure fuel pump was bad 1300 dollars to fix. No way a 2020 Honda with 78,000 miles
Forward collision avoidance, Jun 21, 2023
Vehicle activated emergency braking system for no apparent reason. If a vehicle would have been behind us, it may have collided with us. The brake released at around 10 mph.