2023 Honda CR-V
Problems, recalls and owner-reported issues
Steering is the leading concern among 515 owner complaints filed for this model year. This is the 10th highest complaint count among 26 CR-V model years with reports.
Of the 2023 reports, 21 involved a crash and 1 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
SteeringOct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Difficulty steering can increase the risk of a crash.
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Campaign 24V744000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Seats, front assembly, reclinerFeb 16, 2023
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Campaign 23V092000 on NHTSA.gov
Representative owner complaints: electrical system
28 reports, newest first. Show all
Steering, Electrical system, Service brakes, Sep 19, 2026
I am submitting a formal safety complaint regarding our 2023 Honda CR-V because of repeated and increasingly serious problems involving the vehicle's computer/electronic systems, automatic steering/driver-assistance systems, and automatic braking system. My wife and I no longer feel safe driving this vehicle. The problems have occurred repeatedly during September 2026 and have now reached the point where an unexpected hard-braking event caused me neck pain and I am scheduling an appointment with my doctor for evaluation. INCIDENT TIMELINE September 5, 2026: The vehicle began experiencing computer/electronic malfunctions. This was the beginning of the recent series of problems we have experienced with the vehicle. September 9, 2026: While driving, the vehicle unexpectedly began steering on its own. The steering intervention almost caused a collision by directing the vehicle toward active traffic. We did not intentionally place the vehicle into an automatic steering mode. I had to intervene and regain control of the vehicle to prevent a possible accident. This was not the only incident. At this point, my wife and I estimate that we have had to intervene approximately eight times to prevent the vehicle's unexpected behavior from potentially causing an accident. September 10, 2026: Additional unexpected automatic steering/driver-assistance behavior occurred. Again, we had not intentionally activated automatic steering. September 12, 2026: Another incident involving unexpected steering intervention occurred while operating the vehicle. September 15, 2026: The vehicle again exhibited unexpected steering/driver-assistance behavior that required driver intervention. September 19, 2026, approximately 4:30 PM: The vehicle unexpectedly applied the brakes extremely hard. The automatic braking event was sudden and severe and nearly created another traffic incident. The force of the braking caused my body to move suddenly and I developed neck pain following the incide
Electrical system, Aug 23, 2026
Battery overheats and emits visible smoke from positive terminal and strong sulfur (rotten egg) odor. Notices the problem a few days ago. Called AAA for assistance on Sunday August 23 and technician stated that a lot of Hondas have had this issue including his own and it is due to a recall. A search online shows a recall issued for approximately 98 2023 Honda crv hybrids for Electrical system: Propulsion system: Traction battery date 2024-10-02 Recall no. 24V745000 Honda (American Honda Motor Co.) is recalling certain 2023 Honda CR-V Hybrid vehicles. The high voltage battery modules may have been manufactured incorrectly, which can cause the battery terminal or busbar to break and spark.
Electrical system, Lane departure, Forward collision avoidance, Jul 6, 2026
While driving my car it will randomly go into limp mode, the dashboard lights up, and rotates through a list of issues wrong including brake systems, AWD, cameras, lane assist, etc. the dealership had me pay $450 for a system update, 10 hours after picking it up the problem occurred again and my car broke down in an intersection on a country road. I had it towed to the dealership and paid $270 for a new battery because they said it failed. I picked the car up the night of 7/2/26 and today (7/6) it broke down as I was leaving work with the same error. The dealership said there is no bulletin for the issues I am experiencing and they will get a Honda Tech involved.
Electrical system, Engine, Fuel/propulsion system, Apr 14, 2026, fire
Woke up at [XXX] [XXX] to neighbor banging on door and yelling your car is on fire. Vehicle is parked in front driveway, front part of the car where engine is ablazed. Neighbor said he heard "pops" like firecrackers/gunshot when he went to look out his window the fire was reflected on the fence across the car. I did google search for possible fire causes and search returned with Recall notice for fuel pump, battery and battery cladding on model. Contacted Honda but Aileen just promised to send inspector for joint inspection with USAA inspector but hasn't been responsive to call or emails for follow up. Fortuntaely, didn't park in the garage or we would have been burned down with the house also quite fortunate that car was driving on the road. Vehicle is being inspected by insurance USAA and will get report on insurance details with AMERICAN HONDA not responding to Report Case #[XXX] they keep fobbing me off by asking to call back 1-800-999-1009 x 88146 or email ahmcustomersupport@ahm.honda.com. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Engine, Fuel/propulsion system, Sep 16, 2025
Dear Sir/Madam, I am writing to report a serious safety concern with my 2023 Honda CR-V All-Wheel Drive, regular gasoline version. On three separate occasions while driving at high speed on the highway, my vehicle suddenly lost power and the engine stalled without warning. When this occurred, the starter would not engage, the vehicle had no electrical power, and multiple warning messages appeared on the dashboard, including Emission System Problem and All-Wheel Drive System Problem. This type of sudden stall while driving at highway speed creates an extremely dangerous situation and puts both the driver and other motorists at serious risk. I am aware that Honda has issued fuel pump recalls for the 2023 CR-V Hybrid models. However, my vehicle is the regular gasoline version, and based on my experience, I strongly believe that a similar fuel pump defect exists in these models as well. I respectfully request that this issue be investigated as a potential safety defect, and that Honda initiates a recall for the regular gasoline CR-V models to address this problem.
Electrical system, Other or unspecified, Mar 31, 2025
My system failed when my vehicle was stolen in less than 5 minutes, was not supposed be not so easy to open and my vehicle system was damaged and my door while being locked I had to located my vehicle by a AirTag i have this vehicle for less than two years.
Electrical system, Service brakes, Fuel/propulsion system, Mar 23, 2025, crash
I applied my brake pedal to slow for traffic just before entering a roundabout. I came nearly to a full stop, but then with my foot still on the brake pedal, the car surged forward as if I had floored the gas pedal. I kept pressing very hard on the brake pedal, but the car kept speeding forward. I was able to steer in between 2 oncoming cars without hitting them. My left front tire then hit the curb and the car bounced off a metal traffic sign post. I then went down a steep dirt embankment and crashed into a swale with some large rocks. My car finally came to a stop, rim deep in soft dirt just off the shoulder of the road. I did not notice any warning lights come on. I don't know what system malfunctioned, but it had something to do with fuel delivery and possibly the cruise control and automatic braking functions. I was very lucky I was not injured. This malfunction could have caused a serious and possibly a fatal crash. This malfunction put me and nearby motorists at risk of being hit by an out of control vehicle. I checked the floor mat and it was not displaced. There were no loose objects that could have affected the gas or brake pedals. The police officer accused me of stepping on the gas instead of the brake, but that was definitely not the case, regardless of what he may write in his report. The car is currently at a local collision repair shop. They will be checking with the code reader to see if any codes come up involving the fuel and braking systems. My insurance adjuster has inspected the car through photos taken by the repair shop. The shop is currently taking the car apart to assess further damage underneath. I am expecting a progress report tomorrow or Tuesday, March 25. This malfunction exactly fits the description of "Sudden Unexpected Acceleration". I have found 62 similar cases after a cursory internet search, so this is nothing new.
Electrical system, Lane departure, Mar 2, 2025
The lane keeping assist system problem contact your dealer keeps appearing on my dashboard when I start the car and pull away.
Electrical system, Feb 6, 2025
I am facing issue with Honda CRV Hybrid 2023 Remote Start when temp is below -10°C (when you see freezed car windows) but when i click on lock and unlock i see flash light in the car but when i click Lock + Hold did not see 6 time flash lights(no single flash except for lock) and no remote start. I took to the Honda Dealer they did debugging but not found the issue. there after i connected with honda they mentioned to take to some other Honda Dealer, other honda dealer mentioned when the issue not able to replicate infront of them then they cant take it. I dont know what to do? i requested to check battery and they mentioned it is healthy. any one facing same issue and any suggestions? Note : But at the same time other Honda CRVs 2022 models and cheaper than CRV cars in my parking lot are working.
Electrical system, Sep 16, 2024
The vehicle's 12V starting battery was completely discharged after sitting unused for 3 weeks. The vehicle was stored indoors during the month of August 2024. The vehicle was located in Minnesota. The 2024 August MN monthly average temperature was in the mid 70's F. The discharge happened again after the vehicle was jumped and run. See the attached dealer invoice for additional details. The vehicle was taken to the local Honda dealer. No problem found. The dealer stated this is normal vehicle behavior. The vehicle was purchased in May 2023 and has less than 14,000 miles. I believe this is a safety issue because I don't trust the vehicle to start after very short storage periods during the winter or as the battery reaches the end of its service life. The loss of battery reserve capacity is 50% at -20F and 20% at 0F. An industry accepted norm for the service life of a 12V battery is that it reserve capacity has decreased to 40% of new. I worry that the vehicle may not start after less than one week of storage under these conditions. Honda Corp. does not publish battery storage guidelines in the owners manual. Honda Corp. and the dealer were requested multiple times to produce documentation on battery storage guidelines. They were unable or unwilling to do so. The Honda dealer did not provide education on vehicle storage as part of the sales process. I do worry about being stranded in our harsh upper Midwest winters during potentially life threatening temperatures. I firmly believe this issue is a design defect with either the vehicle's power management strategy, the battery sizing, or a combination of both. I request your help to investigate this issue and have Honda provide a corrective action.
Electrical system, Aug 8, 2024
See attached document for complaint
Electrical system, Other or unspecified, Lane departure, Jul 17, 2024
I purchased this car in February 2023. The issue presented itself within 2-3 months of owning the vehicle. When backing up in the morning, the lane assist malfunction indicator comes on. If the car sits for long periods and then backs up- the indicator will come on. I have taken the car to the dealership multiple times and they do not have a fix. I called American Honda and they say the dealership is responsible for fixing and there is nothing they can do. I have recently noticed that the cross traffic sensor does not always catch and alert as well. The mechanic did say this is a common issue with crv based on their message board chat (which he showed me in August 2023) and waiting on Honda to find a fix.
Steering, Electrical system, May 10, 2024
Steering wheel is sticking and not operating smoothly. Feels like steering wheel has notches in it. Very difficult to steer. Feels unsafe to drive. Have taken to service department at dealership several times. We are told the part is on critical back order. We started having the problem in November. Part was ordered in February. Part number 536203D4A24. Have now also filed a complaint with Honda. The problem is getting worse and I don’t feel like it is safe to drive at this point.
Electrical system, Forward collision avoidance, Mar 13, 2024
When driving the car will false brake or alert to brake when nothing is directly in front of the car. Many instances the car will catch a car in the lane beside it and brake because it thinks the car is in front of it and will begin alerts and braking the car while driving on the interstate. Internal electronics like the infotainment will stop working and no longer play music, pull information from device when trying to connect via Bluetooth or USB. Had many occurrences where the port will respond with BAD USB and not connect. Only fix to get it working in the meantime has been factory resets. Have had to perform over 30 in the year of ownership.
Electrical system, Forward collision avoidance, Mar 2, 2024
All warning lights on the auto’s dash will spontaneously light up and start alarming while I’m driving. This has been happening since I bought the car, I have brought it into the dealer and written the dealer multiple times about this. It seems to be worse in the summer when the air conditioning is running and has also happened occasionally in the winter with the heat running but much less frequently. The Honda service center is not able to identify the problem. It is very distracting and dangerous when this happens on the highway.
Power train, Electrical system, Engine, Jan 27, 2024
The following incidents with my vehicle 2023 ST CRV Hybrid purchased in July 2023 are as follows: 1. Emission system failure with no resolution after a month at the dealership. 2. Powertrain: unresponsive due to loose wiring. 3. Immobilizer system: it was engaged after receiving emission system failure.
Traction control system, Electrical system, Dec 15, 2023
The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, the "Some Driver Assist Systems Cannot Operate" and "Road Departure Mitigation System Problems" system messages were displayed. The traction control warning light was illuminated. The vehicle was taken to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 600.
Electrical system, Engine, Dec 8, 2023
The contact owns a 2023 Honda CR-V. The contact stated while driving approximately 60 MPH and depressing the accelerator pedal to make a lane change, the vehicle revved up and hesitated before gaining forward momentum. The contact stated he heard an abnormal sound coming from the engine compartment while depressing the accelerator pedal. The contact stated that it sounded as if the electric hybrid propulsion system had shut off. The contact stated no warning light was illuminated. The contact stated that the failure to accelerate was intermittent and occurred when he was on the highway and was depressing the accelerator pedal to gain speed. Additionally, the contact stated that he observed that the vehicle would start independently and that the power door locks would fail to operate as needed. The contact stated that on several occasions after turning off the vehicle and entering the residence the contact heard the vehicle emitting a remote start beep. The contact stated that he approached the vehicle and the vehicle had independently started. The contact also became aware that the battery was drained intermittently, and the vehicle needed to be jumpstarted. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired. The contact had not retrieved the vehicle from the dealer. The manufacturer was informed of the failure. The failure mileage was approximately 5,000.
Electrical system, Air bags, Service brakes, Nov 11, 2023, crash
I was braking pulling forward into a parking place, going approximately 10 mph. The brakes did not work , the car accelerated jumped a curb ran over a parking sign and did not stop. I attempted to turn to the left on the island so as not to go into the busy street. I scraped/ran into a small tree while trying to put the car in park. I heard a large bang, 3 airbags deployed. I do not know if I ran over something, nothing was in my sight or view. Due to all of the smoke I quickly turned off the car and tried to get out. My left underside forearm had a 5”x3 1/2” bruise with swelling at the largest area and pain. The swelling is approximately 2 1/2” x2 1/2”. The mid to right side of my chest was injured extending to my right side with pain and bruising on and under my right breast. I went by ambulance to an ER. I am alarmed and traumatized. I have been experiencing lightheadedness since the accident. I have had headaches. The car took off as I was attempting to stop. I had NO control of the vehicle and could not bring it to a stop. There were no warning messages etc. If people were near or in front of me it would have been catastrophic, I had no control. There is a police report. My car is to be examined by the insurance company. My understanding is that it will be considered “totaled “. I reported the accident to Honda who I lease from. I was told that it could be “a software problem “. When the car malfunctioned I had just left my home , driving for the first time that day. My first stop was driving a couple of blocks to vote. I do not know how to upload pictures or the accident report. I have pictures of the car from the tow lot. After returning from the hospital I took pictures of the site to include the downed sign, damaged tree and broken car pieces in the driveway. I retrieved 2 large pieces of the car from the driveway.
Electrical system, Oct 30, 2023
The dashboard (=all the gauges behind the wheel) turned off while I was traveling in highway. While I was looking a safe place to park, in about 10-15 seconds, dash come back on again and started showing all possible warnings. After parking on the shoulder, the car put itself in so called limp mode. The dealership took a look at it and stated that the components had been disconnected with the dashboard and they have to reset the ECU. They don't know what caused this issue yet claim it's ok to drive.This could have ended up with a serious accident
Steering, Electrical system, Oct 16, 2023
Sticky steering making it difficult to keep the car going straight as the steering adjustments can't be gradual. This occurs in straight lines, gradual turns and around tight corners. Issue starts around 30 mph and gradually gets worse as speed increases. As of now, this is resulting in the dealer replacing the rack and pinion assembly.
Electrical system, Exterior lighting, Structure, Sep 25, 2023
The reverse camera works poorly and is not clearly especially if it’s wet outside. Water smears on the camera more easily than other cars I have owned even if it’s not actively raining. My 2013 g37 and 2017 Mercedes glc300 never had visibility issues for the camera and the Infiniti is 11 years older. Honda states it’s normal. I think it’s a bad design that allows camera lens to hold water on it. It’s a potential danger when reversing during rain or if car is wet.
Electrical system, Engine, Forward collision avoidance, Sep 22, 2023
This is the second occurrence of a similar problem. First problem occurred on Sept 14, 2023 and service slip is attached. While driving the car lost power but I was able to regain power but I got adaptive cruise control system problem, collision mitigation braking system problem, smart entry system problem -see dealer warnings. Pulled into a parking lot but when I shut car off got accessory mode on screen. Navigation system remained active and could not restart car or lock car doors. Called service and they jump started the car and I drove car to dealer. Dealer said car had water in fuse box. I did not drive thru any water and car was not in any flood area. I asked if this could be a problem with the electric transmission as I had seen info on the internet about this. No one seems to know the new recall I was talking about. Car is currently at dealer waiting for parts.
Electrical system, Visibility/wiper, Aug 1, 2023
December 2022 two weeks after I leased the vehicle from Roush Honda, due to severe cold weather the driver side mirror cracked and I immediately reported to the dealer with photos via email communication. For 4 months I drove the car unsafely unable to use the driver side mirror, this caused anxiety, stress and dangerous especially merging on the free way and change left late. 4 months after, in April 2023 The dealer replaced the mirror to make the situation worse, and I reported immediately to the dealer. I have also communicated to the dealer management about this safety and endangerment via emails. Since April 2023 to present, while driving, the driver side mirror constantly vibrates, changes positions by itself, it is not adjustable electronically, and it is unstable. My wife and I operated and operate the vehicle over 7 months (December 2022 to present) without the ability to use driver side mirror, which caused and causes stress, anxiety and safely concerns especially merging on the free away and changing left lane. On multiple incidents almost got into terrible fetal accidents with semitrucks on the freeway caused by this unstable and un-adjustable driver side mirror. It is been unsafe over 7 months, endangering myself and my family (wife and 2 kids). Not even once, the dealer offered me rental car while they are trying to fix this dangerous issue. Please do investigate the documentations the proof is there. I am reporting this so no one or family has to go through this endangerment. The pain and suffering from this unsafe driving situation are heavy and continuous. Thanks for your help.
Electrical system, Jul 25, 2023
The contact owns a 2023 Honda CR-V. The contact stated that the horn failed to operate as needed. The vehicle was taken to the local dealer, and the dealer made aware of the failure, and the contact was referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 13.