2023 Honda CR-V

What owners report most often

1. Steering325
2. Forward collision avoidance37
3. Other or unspecified33
4. Lane departure30
5. Service brakes29
6. Electrical system28
7. Visibility/wiper25
8. Structure22

Recalls and investigations

1. SteeringOct 3, 2024

   Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.

   Difficulty steering can increase the risk of a crash.

   Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

   Campaign 24V744000 on NHTSA.gov

2. Fuel system, gasoline, delivery, fuel pumpDec 18, 2023

   Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

   Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

   Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

   Campaign 23V858000 on NHTSA.gov

3. Seats, front assembly, reclinerFeb 16, 2023

   Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."

   A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.

   Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.

   Campaign 23V092000 on NHTSA.gov

Representative owner complaints: service brakes

29 reports, newest first. Show all

1. Service brakes, Forward collision avoidance, Nov 7, 2023

   I was driving in the left lane of a two lane street. Due to construction, the right hand lane had orange construction barrels. All of a sudden, alarms went off, in RED LETTERS the word BRAKE! appeared on my dashboard and the car automatically braked - hard. There was no obstruction of any kind in my lane. All the items on my seats flew to the floor. The seat belt wrenched me back. I now have a mild sore shoulder, neck and back. If someone had been following me, they certainly would have hit me due to the sudden, unexplained stop. The incident was very shocking and scary, since there was no obstruction of any kind in my lane, it took me totally by surprise. As I travelled, I was in no danger. The only danger would be if I suddenly stopped, which my car automatically did! I will be sure to turn this "safety" feature off in the future. This was a failure of the automatic Collision Mitigation Braking System (CMBS). The system was activated when no danger was present. I did not contact a mechanic or the manufacturer, as I question whether my complaint would be taken seriously.

2. Vehicle speed control, Service brakes, Back over prevention, Aug 27, 2023, crash

   I was pulling into a parking space at my work parking lot, where I have been parking my car for the past 2.5 years. I was slowly parking the CRV, my foot was not applying any pressure on the gas, I was slowly easing into the parking space and as I was putting my foot on the brake to stop, it was very hard as if it was locked and the car kept going. I couldn't stop the SUV and it jumped the curb/went over the plants and crashed into a building/shattering glasses , frames, furniture and appliances as it hit the wall beam and stopped. to The Honda emergency brake system did not activate to stop the vehicle. I had no control of the vehicle as I frantically tried to brake- it was locked. I have reported a claim to State Farm insurance company and to Honda Claims. The Auburn, CA police came to the scene and completed a report. Honda just took the facts of loss and did not conduct any investigation. My insurance company has yet to inspect the vehicle or transfer the vehicle to a Honda dealership to rule out manufacturer defect.It is sitting at their preferred shop Caliber Collision of Rocklin, for the damage to be assessed.

3. Other or unspecified, Service brakes, Jul 10, 2023

   My car's emergency brake failed to work and my car's rear slid downhill into a 90 degree angle. The front passenger bumper of my car hit the front driver bumper of the car parked behind me. This happened while I was parallel parking in front of my home, which is on right side of a street with an uphill incline. I turned my car's front wheels away from the curb, which is why my car's rear spun into a 90 degree angle. There is a small driveway between my car and the car behind me, which is why my car had the space to spin and slide into 90 degree angle in the middle of the street. I could have sworn my car was shifted to park, but it's possible that I was shifted to reverse or neutral. I almost 100% sure that I initiated my emergency parking break and that it failed to turn on. I had started to exit the driver side door and my legs were outside of the car already when I noticed the car to slide backwards. I panicked and I tried to get back into the car, but I couldn't. My legs were dragged across the street. I have some minor injuries such as bumps, cuts and bruises. My car stopped from sliding when it hit the car behind me. I could have been seriously injured. There should have been some "fail safe" to prevent me from exiting the car when it's possible it could start to move. I'm considering selling my car because of this issue.

4. Vehicle speed control, Service brakes, May 5, 2023, crash

   I was pulling up to the Subway sandwich shop to pick up my lunch. I was approaching from their back ally (coming from Walgreens next door) so I could not have been going faster than a few miles per hour. As I approached the parking space the car started speeding up so I turned right to keep from going through the building and drove in circles to keep from hitting the buildings. I could not go onto the street because traffic was heavy. I kept pumping the brakes and the car did not stop until I hit a parked car and pushed that car into another car. All airbags deployed. My 16 year old grandson and I were injured, but no individuals were in the parked cars.