2023 Honda CR-V
Problems, recalls and owner-reported issues
Steering is the leading concern among 515 owner complaints filed for this model year. This is the 10th highest complaint count among 26 CR-V model years with reports.
Of the 2023 reports, 21 involved a crash and 1 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
SteeringOct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Difficulty steering can increase the risk of a crash.
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Campaign 24V744000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Seats, front assembly, reclinerFeb 16, 2023
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Campaign 23V092000 on NHTSA.gov
Representative owner complaints: steering
325 reports, newest first. Show all
Steering, Jan 11, 2024
The steering on my 2023 Honda Crv-ex has started sticking and is causing over steering when you try to gently shift to the right or left. The feeling is as if the steering wheel is stuck in position and you have to push slightly harder to get past the "catch". This has caused me to almost run off the road and also get too close to vehicles in the next lane as I am making minor adjustments within my lane. It feels as if you are about to lose control and then suddenly the steering wheel makes a tiny jerk and you can turn.
Steering, Jan 9, 2024
I purchased this car 12 months ago and I have noticed over the last 4 months that the steering wheel has become stiffer, and sometimes vibrates slightly. I have not been involved in any accident because of these issues, but the potential is there. I was hoping that these problems were going to work themselves out, but a lot of other owners are complaining about the same issue. So, I am going to notify the dealership this week.
Steering, Jan 9, 2024
No Accident-Sticking Steering. Took it in for service 12/30/23. Told it was too dangerous to drive. No parts to fix available until April 2024. parts on back order. Will not have my car for over 3 months. Not fair,
Steering, Jan 8, 2024
The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, the steering wheel failed to function as intended. The contact stated that the steering wheel was sticking. The vehicle was taken to the dealer however, the failure could not be duplicated. The failure reoccurred. The vehicle was scheduled to be serviced at the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 7,060.
Steering, Jan 8, 2024
The contact owns a 2023 Honda CR-V. The contact stated while driving approximately 70 MPH and following the highway around a slight left curve, the contact attempted to return the steering wheel to the center and the steering had become difficult to return to center. The contact was able to drive the vehicle to a dealer. The service manager went on a test drive with the contact and experienced the failure. The contact stated there was no warning light illuminated. The contact returned to the residence and then drove to another local dealer who was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the steering failure had become a recurring failure. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Action Number: EA23003 (Steering). The failure mileage was approximately 15,000.
Steering, Jan 5, 2024
The contact owns a 2023 Honda CR-V. The contact stated while driving 60 MPH, the steering wheel slightly seized, and it became difficult to correct the steering wheel. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the power steering gear box needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 31,000.
Steering, Jan 5, 2024
The steering has become “Sticky”. It almost feels like it gets locked into place for about 10 seconds and then will release and will repeat this same process over and over. When the car is completely off, you can move the steering wheel and it almost feels like a rack and pinion issue. This has been going on for about 6 months. It doesn’t matter the speed you are driving at, you can feel it “catching” anytime. My husband has a 2023 Honda Accord and has no steering issues, so it’s definitely noticeable when I drive my vehicle vs driving his car. I drive on a very windy road to and from work everyday, and I worry that an accident will occur if this issue isn’t resolved. Which also brings me to worry, if it is resolved, do I have to worry about this arising in the future?
Steering, Jan 5, 2024
The contact owns a 2023 Honda CR-V. The contact stated that on several occasions while driving at various speeds, the steering wheel jerked. The vehicle was taken to a dealer where it was diagnosed that the steering gearbox had malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 7,995.
Steering, Jan 5, 2024
Steering the vehicle became difficult. It would feel catchy or sticking which would lead to oversteer. Honda dealer service manager performed test drive and determined vehicle is unsafe to drive.
Steering, Jan 5, 2024
1. Steering 2. My 2023 Honda CRV EXL Steering is pulling, sticking with a jerk while driving at any speed. 3. The problem has been confirmed at a Honda dealership 4. Yes, it has been inspected at a Honda dealership 5. No warnings or messages have been displayed
Steering, Jan 4, 2024
When driving about 30mph the steering wheel begins to “stick” and has some resistance when steering. Subtle now, but fear it may get worse .
Steering, Jan 4, 2024
There is an intermittent problem when making slight adjustments to steering. It feels like the steering wheel is slightly "catching on something" or the steering is not smooth. It happens when the vehicle is moving and stationary. The dealer could not feel it. They only said that since it is electronically controlled steering, it is not going to be smooth. I could not believe this and I am worried that it could become worse or something could completely fail in the future. The problem was not present upon purchase of the vehicle, but began after about 5000 miles.
Steering, Jan 2, 2024
Vehicle only has 21000 miles on it. At the 19000 mile range the steering started to stick while making normal highway adjustments. Took it to the dealer this morning and was told it’s normal. This is not normal!!! This steering problem has been getting worse. Help!!!!!!!!!!
Steering, Jan 2, 2024
During routine driving at all speeds the steering wheel will randomly move between 1/8 to 1/4 of an inch causing a slight movement of the car. Took car to Honda dealership and was advised that the EPS rack is bad. Car has approximately 15,000 miles and has no accident history. My concern is that, according to the dealer, is that the replacement parts will not be available for several months. I was advised that they have another customer with the same issue that was identified in October and the part is due to arrive in April. I was advised that the car is safe to drive, however my concern is it will get progressively worse in the six months it will take the replacement part to arrive. At what point does a known steering issue become unsafe?
Steering, Other or unspecified, Dec 31, 2023
When driving, especially on the interstate/high speeds, my steering wheel feels to be locked into place. I am unable to easily turn left or right to stay in my lane without a jerk/sticky feeling in the wheel. It feels like I have cranked the wheel as far as it will go, but the wheel is centered. The steering wheel will also occasionally randomly jerk small amounts either left or right. It makes interstate driving feel very unsafe and like I do not have full control. I had my alignment fixed a few months ago, but I have not taken it back to the dealership for this issue. No warning lights/messages.
Steering, Dec 31, 2023
Driving on 1000 mile road trip on 12/30. Vehicle has 6800 miles. First noticed very minor twitching, then as day went own by the time I stopped for night the steering had noticeably gotten worse. It went from twitching about half hour after I was on highway to four hours later it was very prominently sticking or catching at the slightest turn in road. Both left and right. I am terrified if it’s safe to drive the last 400 miles and Honda dealership is closed until Jan 2. There is something very very wrong with this make/model. It’s all over the internet and people are saying the steering part is on back order for months!!! Why is there no recall yet? There is no doubt this is a safety issue. I can’t drive thru the mountains not knowing if my steering is going to out.
Steering, Dec 29, 2023
The steering system recently began to have a sticky feeling after driving straight for a minute or so. After the release that requires extra pressure, the steering is fine until the wheel is going straight and the stickiness returns. appears to be the same issue that has been noted in Civics. Dealer thinks the same thing and a recall just hasn't been issued yet.
Steering, Dec 29, 2023
Cars steering jolts to the left or right when making minor adjustments at all speeds. Sticky steering. This needs to be addressed and a recall needs to be implemented immediately. This is not safe. When making minor adjustments when steering, there is an obvious wall of resistant that jolts as soon as you overcome that resistance by adding pressure. This can cause serious injury or death due to jolting steering, especially at freeway speeds. Please do something about this issue immediately!!!! 2023 CRV BUILT IN INDIANA MID 2023
Steering, Dec 29, 2023
Steering wheel locks up entire time trying to drive and unsafe to keep in the lane safely. Hazard. Not safe. Please help that’s why I bought this car to safely transport grandchildren. Happens whether lane assist us on or off.
Steering, Dec 29, 2023
After driving on expressway for 45 mi steering gets sticky , like it has a catch in the steering rack or steering shaft I’ve got 4000 mi on car ,it does not do it all the time
Steering, Dec 27, 2023
I have been having a steering issue. It is jerky and hard to control. It doesn't matter what speed of whether the lane assist is enable. I took to my local dealer and they ordered parts. They did not give me a timeline on repairs, only that it is taking "awhile for parts. I was there on December 16, 2023. Should I be driving it?
Steering, Dec 27, 2023
Steering Sticks and Very Stiff
Steering, Dec 27, 2023
-What component or system failed or malfunctioned, and is it available for inspection upon request? Steering seems to lock when in a constant wheel position, either going straight or slightly turned for a large diameter constant turn. Steering frees with larger than normal force resulting in a jerkiness feeling. The needed effort could ketch the driver off guard and over or undercurrent. -How was your safety or the safety of others put at risk? Steering feel is unnatural and makes small corrections in steering input difficult. Driver could over correct or not overcome the initial resistance resulting in an unintended path of travel. -Has the problem been reproduced or confirmed by a dealer or independent service center? Experience with local dealers in the past is that if it isn’t something that jumps out at them from the parking spot to the lift they indicate no problem/issue -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Steering, Dec 26, 2023
At about 5000 miles the steering sticks and is difficult to keep in lane. When stopped and the steering wheel is moved back and forth you can hear a clunking noise underneath. Took to dealer and could not confirm. No warning lights or messages.
Steering, Dec 26, 2023
Steering sticks. It feels like it sticks then releases. Does this every time it's driven. I reported to dealer where I purchased vehicle. They took it in and were not able to notice any issues. They put on computer and nothing alerted. It drove normal for about a week after I picked it up, but then issue came back again.