2023 Honda CR-V
Problems, recalls and owner-reported issues
Steering is the leading concern among 515 owner complaints filed for this model year. This is the 10th highest complaint count among 26 CR-V model years with reports.
Of the 2023 reports, 21 involved a crash and 1 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
SteeringOct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Difficulty steering can increase the risk of a crash.
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Campaign 24V744000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Seats, front assembly, reclinerFeb 16, 2023
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Campaign 23V092000 on NHTSA.gov
Representative owner complaints: steering
325 reports, newest first. Show all
Steering, Dec 5, 2023
Steering wheel is sticking while trying to make quick left or right turns from center while driving, with lane assist off or on. (New vehicle with less than 6000 miles.)
Steering, Dec 4, 2023
Sticking steering wheel. Feels like the wheel grabs or pulls.
Steering, Dec 3, 2023
I have been noticing that at speeds above 45 miles per hour the steering wheel feels as if it’s sticking. I would say is that it’s sticky/jumpy and not allowing for a smooth transition. Because of that I notice that when driving straight especially it can cause me to almost tip out of lane because you canot make a small turn since it sticks from one point to the next which is usually much further than your intended turn radius. It was seemingly more noticeable after increased distance of driving and my first truly concerned was on a 90 mile trip down the garden state parkway. I thought it was the road until I read I read about this sticky steering being under investigation.
Steering, Dec 3, 2023
Steering at high speeds snaps or almost feels sticky. This probably has to do with lane keep assist. Even when the feature is turned off, the steering still snaps when slightly turning the steering wheel. Definitely an issue that many, many owners complain about. Probably needs a software update to correct the issue.
Steering, Dec 3, 2023
Sticky steering between 30- 70 miles per hours.When holding steering wheel straight while driving it sticks in that position.You have to turn steering wheel to get back to normal steering. You don’t feel in total control of vehicle.
Steering, Dec 3, 2023
Steering becomes sticky at times and requires extra effort to keep the vehicle in place. Also, a cracking noise appears at times when turning the steering wheel.
Steering, Dec 3, 2023
The steering seems sticky after the first few months of driving and takes effort to make any minor adjustment while at highway speeds
Steering, Dec 2, 2023
Hi my car keep turning side to side with a play oh the steering wheel and haves a bad clip noise when turning right and left
Steering, Dec 2, 2023
The steering sticks and causes an increase in steering effort. Prominent in highway driving and makes it hard to make subtle movements/corrections. Once the issue started, steering wheel play is also not smooth. Took my car to nearest dealer and service manager reproduced the issue. Still waiting to hear back from Honda on resolution.
Steering, Dec 2, 2023
Steering becomes more difficult during a curve and small vibration on straight aways.
Steering, Dec 2, 2023
I took my 2023 Honda CRV Exl to the dealership last month because of steering problems. Steering seems to work against me as if it "catches", for lack of a better word. It is as if there is a gear and it has jerky movements, not smooth. This is my 4th CRV and I have never experienced anything like this. I took it to the dealership, they drove it 3 miles and said they couldnt duplicate the problem and sent me on my way. Since then it has gotten worse. It steering seems to lag behind my movements and it clicks at times. Its unsettling and i refuse to drive on the interstate to work anymore. I have had this car for 9 months and this should not be happening. It is not the driver assist, i disconnected it and its still happening. There is something wrong with the steering in this car. I am constantly working hard just to keep the car in lane. My only choice is to take it back again and ask them to drive more than 2 miles, if they would do that, i am sure they would experience what i am describing.
Steering, Dec 1, 2023
While driving over 40mph and especially while driving on the highway, the steering may feel sticky and requires more effort than normal to make small adjustments to the steering while trying to maintain the lane.
Steering, Dec 1, 2023
Steering feels “sticky” while driving (generally at highway speed) and requires a slight amount of extra resistance to turn the steering wheel from the straight position. Brought to a Honda dealer for inspection. They said that there was a setting that they adjusted, but no change in the condition has been observed since the dealer inspection.
Steering, Dec 1, 2023
Recently noticed while driving the steering wheel would stick. My lane assist is turned off. No warning lights. This is new for my vehicle, and I thought it was just me. My husband drove my car and said he could feel it too. I have not contacted the dealership yet. Since it is related to steering, it could be dangerous. The steering wheel does not jerk, but it sticks and almost causes you to oversteer.
Steering, Dec 1, 2023
Steering wheel feels like it “sticks” or is stiff. Brought to dealership and they drove it and compared to an identical vehicle on lot and confirmed that they felt the steering wheel was stiff. They contacted the tech line but were told there have been no issues so sent me home. They had taken a video of the technician stating the wheel was stiff when driving.
Steering, Dec 1, 2023
The steering wheel feels sticky at some points while driving.
Steering, Dec 1, 2023
Starting at around 10,000 miles i started feeling something in the steering when driving. It was a very light feeling of the steering sticking. Over the next few weeks the feeling seemed to increase at times, other times it would still be very light. I am currently trying to find the right time to get it into the dealers for a check up.
Steering, Nov 27, 2023
The steering wheel is lightly locking-up instead of returning to center position as it should be. The issue happens occasionally and the steering wheel can be returned to the center by putting some force to it.
Steering, Nov 25, 2023
Sticky Steering, steering wheel seems to get locked into place at low speeds and highway speeds requiring more force to get it "unstuck" which may cause the vehicle to jerk out of the lane or off the road.
Steering, Nov 24, 2023
While driving back from holiday dinner with family I noticed I was having to correct the driving significantly more than usual. When I would correct left or right the steering wheel would visually jerk. While taking an exit ramp I had to correct the steering and actually got some body roll. For a moment I was worried we were going to roll over. I took the car out the next day and the steering wheel is sticking while driving. Imagine of you were driving in the middle lane of a three-lane highway. If you were to steer into a right turn the car will continue to make the right turn without assistance from the driver. In fact it will often continue to steer in to the right lane instead of straightening out to enter the left lane like normal.
Steering, Nov 22, 2023
Around 6600 miles I started noticing the steering sticking and require more than normal force to move the wheel. At first this was noticable about 80% of the time when driving at highway speeds (~65mph). When you are going straight and have to make a slight adjustment to stay in the lane the wheel would "stick" or "lock" and require more force to get past the sticky point. This causes a small jerk when the wheel is released. After getting past that point the wheel felt normal. Over the past couple of months around (8000 miles) I started noticing it at slower speeds while in traffic (~45mph). No driving assistance features were turned on and there have been no warning lights. I have an appointment with my Honda dealership this week to have a look at it is happening more frequently. Not only does this make for a terrible driving experience, but the force required to unstick the wheel could cause the car to over adjust if not careful. Before posting here I have read multiple accounts of this same issue with the 2023 CRV Hybrid with some explaining that the dealer had to replace the steering gearbox and EPS motor assembly because the steering gearbox was found to have an internal malfunction.
Steering, Nov 18, 2023
Steering jerks at random, doing so more frequently during highway driving/higher speeds. This began when my vehicle hit ~10K miles and feels like it is progressively getting worse, requiring me to forcibly jerk the wheel back in order to stay within my driving lane. I did bring the vehicle to the dealer it was purchased at and they drove it 5 miles and said they could not duplicate the issue. I brought it to another Honda dealer who told me they would charge me to look into it, despite it being a safety issue in a new vehicle that is under warranty.
Steering, Nov 17, 2023
Steer wheel is making clicking sounds when turning the steer wheel. The steer wheel doesn’t feel proper, feels loose
Steering, Nov 17, 2023
The steering wheel when driving gets difficult to turn, then abruptly gets easy to turn as if it is getting caught, or sticking. For example when driving straight, the wheel will not turn until you apply well over the normal force to turn the wheel. After applying this medium to heavy force to turn, the wheel ‘un-sticks’ and jerks abruptly, going back to normal force to turn. This unsettles the car and shifts the weight of the vehicle. This is dangerous especially in wet or icy conditions where these shifts are more likely to cause a loss of control. I am worried that this could get worse as the symptoms suddenly arose. This behavior is constantly noticeable while driving on the highway. It’s embarrassing to drive and other drivers or police officers may interpret the jerky driving as being under the influence. After bringing the car to a dealer, they confirmed the behavior on my vehicle as well as their test drive vehicle. There are no warning lights, and I first noticed the issue after 5-10k miles as it’s first owner.
Steering, Nov 16, 2023
The steering is sticky. It feels like it’s rubbing. At Highway speed for like 10 miles it gets worse.