2023 Honda CR-V
Problems, recalls and owner-reported issues
Steering is the leading concern among 515 owner complaints filed for this model year. This is the 10th highest complaint count among 26 CR-V model years with reports.
Of the 2023 reports, 21 involved a crash and 1 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
SteeringOct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Difficulty steering can increase the risk of a crash.
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Campaign 24V744000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Seats, front assembly, reclinerFeb 16, 2023
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Campaign 23V092000 on NHTSA.gov
Representative owner complaints: steering
325 reports, newest first. Show all
Steering, May 29, 2024
STICKY/CATCHING STEERING
Steering, May 23, 2024
The steering is sticking in a range about 5 to 25 degrees on turning to either side. Most often felt when driving into a curve on the left side. Can feel it get stuck as you come out of curve back into a straight away, However, you can feel it sticking even when making gentle steering corrections on a straight away. My concern is reading that you have been investigating this in other Honda models including my own model and year, and that there have been issues with crashes. I am seeing the dealer on Tuesday to report the problem.
Steering, May 23, 2024
The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle drifted to the left or the right. The contact stated that following the drift, the vehicle would lunge forward. The vehicle was taken to a dealer for diagnosis. The contact was informed that a front wheel alignment was needed. The vehicle was repaired; however, the failure persisted. The contact took the vehicle to another dealer who diagnosed a failure in the steering column. The contact was informed that there was no open recall on the steering related to the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 22,000.
Steering, May 18, 2024
When driving my 2023 Honda CR-V on a straight road the car starts drifting to the left or right. To keep the car in the lane, I must continuously slightly turn the steering wheel - and when I do there is a sticky/binding before the steering wheel moves to keep me in my driving lane. The process then has to begin again as the car now drifts in the opposite direction caused by the sticky/binding steering that causes a hesitation in the steering wheel. This sticky/binding delays in the steering and constant necessity to keep the car in my driving lane is not only annoying, but I'm worried that it will create a dangerous situation, particularly in winter weather. I reported this issue to my dealer when I took my car in for it's first scheduled service at 7,400 miles on [XXX]. The Service Rep advised that they had another customer in a few days earlier complaining of the same issue. I provided the Service Rep with print-outs of the problem from the [XXX] website that listed about 5 pages of this Steering Problem with 2023 Honda CR-V's. He said he will make a note of my complaint/issue. I requested the Service Rep to drive the vehicle but he said that was not necessary. Next week, [XXX] I have my next service appointment as I now have 10,000 miles on the car. I will again present my steering problem and provide a print-out of NHTSA Investigation Action Number: EA23003 as evidence of a known problem with the Honda CR-V Steering and hope the dealer will fix this issue as it is an unacceptable safety and vehicle defect under my Vehicle Warranty. NOTE: No warning lamps or messages appear when this issue occurs. 5/18/2024 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Lane departure, May 16, 2024
I been told by Honda dealership that the power steering rack is defective Part Number 53620-3A1-A13. The vehicle has been identified by Honda Dealership as a failed/defective power steering rack unit. This problem was able to be replicated and identified by dealership during my visit on [XXX) work order # [XXX]. I was informed that operating this vehicle is not an option and a major safety issue. Do to the safety concerns it was agreed by both parties ( dealership and myself ) that vehicle be retained by dealership and part ordered for replacement. Dealership was notified by Honda Corporate that part is back ordered with an expected shipped date of April 1 2024. As of this writing 5/16/24 the part has gone thru multiple date changes from 4/1 to a no date identified on dealership part department data base to now having a 9/1/24 expected ship dated. The question you ask about advanced warning. This is my wife’s vehicle that is operated in town at low speeds, it was not identified until I had an opportunity to drive this vehicle on interstate at highway speeds that I became aware of this uncontrollable and sporadic steering issue. Trying to correct the vehicles direction back to the center of lane was also having resistance from the steering wheel that required having to overcome the locking sensation at steering wheel with force. So advance warning determination, one can only speculate how long the safety of this vehicle has been compromised. I have multiple communication with Honda Corporate in California with mixing success. I have also done random calling of approximately 15 dealer parts department from Miami to Fort Collins Colorado to verify the lack of accessibility to this part and all have informed me that no clear delivery date is coming from Honda. I’m unclear what help you maybe to an individual car owner in finding a resolution to their problem? Identifying the problem is the first step, resolution appears to be a challenging road to travel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, May 16, 2024
Case # 11582774 Purchased 5/8/23 Honda CR-V Are you waiting for the death toll to rise before making Honda Recall 500,000 CR-V And Civics. I see Class Action law suits have been filed against Honda. Over a year with an unsafe car Honda refuses to abide by the yellow law.
Steering, May 16, 2024
Steering feels notchy when turning. Steering sticks and you have to add more force into steering input at certain times (than other times/normal) when the vehicle is in motion.
Steering, May 14, 2024
Not sure its a safety issue but we have a hitch in our steering. It seems to stick as you are driving which is a little unnerving while driving. I saw online that NHSTA is looking into this issue but appears no recall has been issued. Just wanted to add our name to the list of concerned owners. Thank you for your time regarding this issue. [XXX] and [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, May 14, 2024
Reported “sticky steering” situation to dealer on Feb. 8 2024. Dealer test drove vehicle and confirmed that there is an issue and that vehicle will need a steering rack replacement. The service manager assured me that this was not a safety issue and that it would be ok to continue driving the vehicle. They said they would order it and that it is on back order and should be available in March 2024. March came and went and in early April I contacted service at my local dealer and was advised that parts were still on back order and that they would notify me as soon as they came in. On April 19, 2024 I spoke with the manager at my dealership and advised him that we were very annoyed with the situation and no longer felt safe in continuing to drive the vehicle. When driving, particularly at highway speeds, it required constant adjustment to the steering wheel in order to keep the vehicle in the lane. My wife, who is the principal driver, is now so fearful that she refuses to drive it. The manager was very understanding and cooperative and arranged for us to pick up a loaner the very next day. We have now had the loaner for 24 days with no resolution in sight. Although the loaner is a 2024 CR-V, is is a much less well equipped vehicle than the vehicle we purchased. Meaning it does not have nearly all of the safety or convenience features that we paid for in the original vehicle. We are aware that this is a widespread issue with certain Honda vehicles and are very disappointed with the lack of concern/corrective action by the manufacturer.
Steering, May 12, 2024
We noticed about 2k miles in with the new vehicle that the steering feels like it's stuck when trying to move the steering wheel left or right when trying to keep the vehicle in the lane. This problem has not stopped. I thought it might be something wrong with the lane assist but it was not on. We took the service in for it's 1yr maintenance yesterday and reported the problem. We were told that the rack and pinion needed to be replaced but the part is on back order until mid September (it is now May 12). I asked the service consultant if the vehicle is safe to drive and I was told yes. I have read online other people reporting the same problem and they were told not to drive the vehicle and also the part is backordered. I don't know now if I should be driving the vehicle due to safety reasons.
Steering, Electrical system, May 10, 2024
Steering wheel is sticking and not operating smoothly. Feels like steering wheel has notches in it. Very difficult to steer. Feels unsafe to drive. Have taken to service department at dealership several times. We are told the part is on critical back order. We started having the problem in November. Part was ordered in February. Part number 536203D4A24. Have now also filed a complaint with Honda. The problem is getting worse and I don’t feel like it is safe to drive at this point.
Steering, May 9, 2024
Steering becomes "sticky" above 55 MPH. Unable to null out direction and car wants to drift left or right. When you correct the drift, steering wheel needs extra effort to stop drift and "jumps" the other direction. Dealer was notified approximately Dec 2023 with approximately 10,000 miles. At that time, we were informed 2 weeks or so as the Electric Steering needed to be replaced. Talked to dealer Apr 24 and was told no date available.
Steering, May 7, 2024
STEERING IS JERKY WILL . PULL TO THE RT AND LEFT WHILE DRIVING AT MODERATE SPEEDS, STEERING IS NOT SMOOTH AND DIRECT TURNING. ISSUE HAS BEEN REPORTED TO HONDA AND THEY ARE GOING TO ORDER A POWER STEERING ASSEMBLY. UP TO 4 + MONTHS WAITING TO GET REPLACED .... CAN THIS BE SAFE TO DRIVE FOR NEXT 4+ MONTHS?
Steering, May 4, 2024
Steering is sticking when driving at highway speeds. Takes extra effort to move the wheel when trying to make small steering corrections. This causes the vehicle to become unstable at high speeds .
Steering, Apr 30, 2024
While driving, mostly but not exclusively at higher speeds (freeway, interstate, etc.) the steering wheel feels sticky. Usually occurs while gradually turning, the steering wheel will stick in place, and require force to correct and straighten the wheel back to center position. It was occasional at first but now happens almost everytime I drive the vehicle.
Steering, Apr 30, 2024
While driving Down the road and having to turn the steering puts up resistance, giving the feeling of the steering being sticky. Dealer has a knowledge the issue and ordered the part, downing my vehicle not safe to drive and had given me no ETA when it will be repaired. No warning lights.
Steering, Apr 30, 2024
I purchased a brand new 2023 Honda CR-V last year which currently barely has 14,000 miles on it. I took my vehicle in for routine oil change and also because my steering was "sticky" or at times would jerk your hand off the steering wheel or if you are not holding the steering wheel tight enough when it jerks it will pull the car into another lane. The service department called and told me that it was a tire issue not covered by warranty and that I needed to pay them to balance and remount my tires. When I gave push back that if it was a tire issue then it would occur constantly. They had someone drive it again and then called me back and told me my rack and pinion/steering was going out and that the part was on back order with an unknown ETA. They were going to let me drive my vehicle off the lot until I told them that I didn't feel safe doing so because the problem was worsening. Today almost 3 weeks later I still do not have my vehicle repaired and was told that the part may not be available until September 2024.
Steering, Apr 30, 2024
The steering on my 2023 Honda CR-V sticks and impedes my ability to smoothly turn the steering wheel as I drive. I currently have 7500 miles on the odometer. The steering issue has become progressively worse since owning the car and the "sticking" has reached a point where I no longer feel that the vehicle is safe to drive. On [XXX], I took the vehicle to the Honda dealer (Joe Morgan Honda, 176 Garver Road, Monroe, OH 45050, 513-360-2700) where the sticky steering issue was confirmed and the inspection indicated that it needed immediate attention and replacement of the power steering was warranted. There were no warning lamps to indicate a problem. The power steering gearbox and rack unit was placed on back order with no indication as to when the part would be available. Follow ups to the dealer and American Honda Motor, Inc. have not yielded any satisfactory results with them stating that the part continues to remain on back order. Case number issued on [XXX] by Honda is [XXX]. In the meantime, the car remains in my garage, unsafe to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Apr 27, 2024
When driving, the steering wheel feels like it is catching on something. It will hit a sticky point of resistance then it will break loose. Most noticeable while highway driving. It is constant and does not go away. 04
Steering, Apr 24, 2024
On January 10, 2024, took the car in to Coral Springs Auto Mall, Coral Springs, Florida, for oil change. When driving home noticed the wheel was sticking. Drove the car till January 17th, gave it a week, and it got worse. Took it back to the shop, at which time they said the battery needed replacement but that the steering wheel needed a bracket, which had to be ordered. The said they would let us know when part would be in, maybe in a week. A week later we called and was told part could take as long as 6 months to a year. We requested a loaner but they had none available until January 31st. Have been driving that loaner till today as the called today to say part was in. Today is April 24th, so we have been with the loaner for 84 days, almost three months. The car was a Honda CRV Hybrid. The loaner is a Honda Pilot and not Hybrid. The cost of gas over that period of time was ridiculously higher because it was not a Hybrid. It was too large, but it was the only loaner they had so I was forced to drive it and pay the cost. Also, am paying $458.88 per month to finance my Hybrid CRV, when I can’t even drive the car I’m paying for. Believe I should receive some kind of compensation regarding the months I paid for my car and did not have it, as well as compensation for the difference in the cost of the gas.
Steering, Forward collision avoidance, Apr 24, 2024
When driving at 70-75 mph with adaptive cruise set, the steering wheel feels like it locks and won’t turn But when you add force, it breaks loose. This is not lane keeping assist, it is something different. It is getting worse but the Honda Dealership says they can’t replicate it. It appears to be getting worse over time and I’m afraid it could cause an accident by completely locking up the steering wheel.
Steering, Apr 22, 2024
Sticky steering since 2k miles on vehicle. Sticky steering when at 35-55mph during gradual turns, especially to the left. Recently at 16k miles, the steering was stuck in a position to the left and then "clicked" back into use causing an overcompensation of the wheel for a moment. I feel it is unsafe to drive. Dealership (twice) cannot "recreate the issue" and will not fix even though it is the same issue in the Honda special bulletin 23-037 affecting the Civic.
Steering, Apr 22, 2024
Sticky steering. When trying to make minor steering adjustments steering wheel will not move so you need to apply more force until you break the steering free but you have applied so much force you then over correct. Does not happen all the time.
Steering, Apr 21, 2024
At about 5,000 miles the steering started to become sticky at higher speeds. When driving straight it jerks slightly throughout the drive. Honda dealer has informed us we need a replacement part. 53620-3d4-a25. I believe this is a replacement steering rack. We took in to the dealer in October and as of April part is still back ordered with no estimated timeframe for delivery likely due to demand as a result of too many other customers with same issue. I believe this should be a recall to encourage Honda to address in a more timely manner.
Steering, Power train, Apr 20, 2024
My cars steering wheels starts to “stick” the further I drive. I notice when I’m driving on the interstate if my car starts to veer the steering wheel doesn’t easily turn. I have to yank the wheel in order to veer the car back on the road. I notice it started happening around November 2023 and it occurs most frequently the farther I drive.