2023 Honda CR-V
Problems, recalls and owner-reported issues
Steering is the leading concern among 515 owner complaints filed for this model year. This is the 10th highest complaint count among 26 CR-V model years with reports.
Of the 2023 reports, 21 involved a crash and 1 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
SteeringOct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Difficulty steering can increase the risk of a crash.
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Campaign 24V744000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Seats, front assembly, reclinerFeb 16, 2023
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Campaign 23V092000 on NHTSA.gov
Representative owner complaints: steering
325 reports, newest first. Show all
Steering, Apr 19, 2024
I have noticed a "sticky steering" feeling while driving. It has pulled me into oncoming traffic at times, I am in the process trying to get it repaired, hopefully not at cost to me. The car only has 15K miles on it, and it is frustrating.
Steering, Apr 19, 2024
I feel the steering wheel sticky after the car start moving about a short distance like a mile. It happens at all speeds. I started noticing the problem about 3 or 4 months after I bought the car. The problem occasionally went away but happens most of the time. The steering wheel doesn't move smoothly when I try to make minor adjustment. On 4-17-2024 I was making a right turn into a parking space. I was moving at very low speed. Just before the car stopped I felt I hit something. I thought my right rear wheel hit the curb. I got out and looked around there was no curb. I think it came from the steering mechanism. There was no warning alarm or light.
Steering, Apr 19, 2024
While driving above 40 mph the steering has a sticky feeling and doesn’t return to center position while turning. Steering has a grabbing feeling while turning and stick in that position until forcing the steering wheel to correct itself
Steering, Apr 18, 2024
I began to experience "sticky steering" on my nearly new vehicle. The steering would temporarily "freeze" and would require some effort to turn. I took the vehicle to my dealer service department and they confirmed the problem. They ordered a replacement part in December, 2023. As of this date (18 April, 2024) the replacement part has not arrived, and the dealer says that it will likely not arrive until September or later. I have uploaded a copy of the dealier service invoice that confirms the diagnosis. I feel the vehicle is unsafe to drive, and I drive it as little as possible.
Steering, Apr 17, 2024
When steering to the left, at moderate to high speed, the steering (steering wheel) sticks to the left such that the driver must intentionally "un-steer" the vehicle. Started around 3k miles and has become gradually worse until now at 12k miles. Last incident caused me to cross double-yellow line and could easily have caused a head-on collision (by sheer luck it did not). Took CR-V to Weir Canyon Honda and they did something (?) and I could not reproduce. A week later it's doing it again. I see NHTSA investigation EA23003 estimating 500,000+ vehicles affected. Why is this not a recall yet?
Steering, Power train, Other or unspecified, Apr 17, 2024
My vehicle component or system that I believed malfunctioned was the steering wheel. My vehicle steering wheel feels at times like it got lock while driving on the highway and off the highway. My vehicle is available for inspection at any time upon request. Due to this problem with my vehicle I panic for a couple of seconds, took my eyes off the road, without keeping a safe distance with other drivers. The problem has not been confirmed by a dealer or independent service center. I have taken my vehicle for regular services and have reported this problem to my dealer. But nothing has been found wrong with my vehicle as of today. My vehicle has not been inspected by the police, insurance representative or others since my dealership has not found anything wrong with it. No warning lamps, messages or other symptoms of the problem prior to the problems. I have taken my vehicle for other concerts as well that have been corrected but this with my steering wheel.
Steering, Apr 17, 2024
While driving, the steering wheel either jerks or becomes sticky in the left or right position in an unsafe manner. This has become an everyday occurrence for this vehicle.
Steering, Apr 16, 2024
While driving either straight or turning the vehicle seems to "stick" even the tiniest bit. When turning it feels as if the tires are stuck or while driving straight, maintaining a straight line can be complicated by the steering feeling as if it is stuck. Even the tiniest bit of movement in the steering is a jerking motion rather than fluid movement. It is a very scary and dangerous feeling while driving. I have tried contacting my dealership and can't seem to get anywhere. This is EXTREMELY frustrating!
Steering, Apr 15, 2024
Vehicle has about 8,120 miles on odometer. When going straight at 45 MPH for 1/4 mile, turning either right or left requires greater force to turn the steering wheel - it gets "stuck" in the straight position. This is referred to as the "sticky steering issue". It causes the driver to use more than normal force to free the wheel from stuck, but then when free, wheel turning resistance goes much lower. Sometimes this causes the vehicle to move over in the lane more than the driver intended, when the steering wheel "unsticks". The local Honda dealer has confirmed the problem, BUT, now says replacement steering parts to fix are a 7 month wait...This is quite unreasonable to wait for a warranty repair on a potential safety issue.
Steering, Apr 15, 2024
When I'm driving at highway speeds, and have been in a lane for some time, if the lane starts to arc to the right or left, I find that I have to exert some force to get the car to follow the lane. In other words, the steering wheel seems to be stuck to keep the car going in a particular direction, and requires me to "un-stick-it" to stay in my lane. this issue also occurs when I'm managing a highway overpass, wherein, if I have to change the arc of the turn tighter or looser to stay in my lane, I'll have to exert some force to un-stick the steering wheel. I can't remember when I haven't had this problem with the car, since I typically don't drive highways that often - most of my driving is on city streets, however, I believe I started noticing this problem since the Fall of 2023. I'll drive to check on a project I have in Arlington, TX or to an office building I manage in Farmers Brach, TX from my home in Plano, TX about one or twice a month, and that's when I'll notice it. The most recent time I noticed it was this past Sunday [XXX] as I drove from my home in Plano to Farmers Branch (approx 15 miles one way). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Apr 15, 2024
The contact owns a 2023 Honda CR-V. The contact stated while making a turn, the steering wheel felt stiff. There was no warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the electronic power steering and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,385.
Steering, Lane departure, Apr 15, 2024
The contact owns a 2023 Honda CR-V. The contact stated while driving at high speed, the steering wheel began to stick. The contact stated that the Lane Departure warning light was illuminated on three separate occasions. The vehicle was taken to the local dealer, where it was diagnosed and determined that the power steering rack needed to be replaced. The dealer informed the contact that the parts were on backorder. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 6,000. The VIN was not available.
Steering, Apr 14, 2024
Steering sticks when turning the wheel causing it to jerk and cause resistance.
Steering, Apr 14, 2024
Sticky steering on highways. On curves on highways, steering wheel hesitates/ clicks upon return to straight position
Steering, Apr 13, 2024
Steering box Something catches or rubs in the steering box when turning. Honda has known about the problem for sometime now. After having service was told the steering box needs replacing ,but none available. Nine month wait for part.Seems Honda CR-V and Civics are affected. No one will answer if vehicle is safe to drive
Steering, Apr 12, 2024
We are experiencing stiff & jerky steering on our 2023 Honda CRV with current mileage of 9,600. Vehicle is available for inspection. We are concerned that if steering wheel were to lockup, we might not be able to avoid a collision. This would put us & others in danger. At the dealership on April 9, 2024 the problem was confirmed to be in the power steering. They told us a replacement part has been ordered, but it is on back order & they are unsure how long it will take to receive it. They assured us the vehicle is safe to drive. The vehicle has not been inspected by anyone else. There is no warning lamp or message alerting us to the problem.
Steering, Apr 11, 2024
Sticky steering at high speeds. Took to Honda dealer but they didn’t notice it. I notice it every time driving. Worried this could lead to steering failure
Steering, Apr 10, 2024
The steering rack has to be replaced.Dealer ordered part. Part won’t be available to install until September .I have 8000 miles. Problem with steering is sticky steering. When at highway speeds the steering feels to stick and then turn . I also have another 2023 Crv hybrid sport that at 7000 miles the steering rack had to be replaced . It now has 15000miles.no problem yet since replacement.
Steering, Apr 10, 2024
While driving the steering became very "tuggy". There was nothing smooth about maneuvering the vehicle. You could steer with little effort, then for no reason it would be real hard to turn, then turn quickly forcing a correction. It changed significantly from the way it was in the first two or three thousand miles. The dealer looked at it and said I could not drive it home. I received a loaner car from Honda, but they are now saying it may be September before I get it back. This is a real safety issue on my new car. It only has 8300 miles. I have nothing from the dealership, but it has been reported to Honda under case number 14550367.
Steering, Apr 9, 2024
Sticky steering when driving at Hwy/Freeway speeds causing a jerking movement when correcting - feels like steering wheel does not move smoothly and could potentially get “stuck”.
Steering, Apr 8, 2024
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering wheel is sticky How was your safety or the safety of others put at risk? Have to use more force when steering Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Steering, Apr 6, 2024
"Sticky" steering. The issue of sticky steering in our 2023 Honda CRV Hybrid Sport Touring is becoming more and more of an issue - difficulty maintaining lane control without constant jerking corrections back and forth of the steering wheel. The concern is on slick road surfaces (i.e., ice, snow, gravel, etc.) of being able to maintain control of the vehicle with the possibility of overcorrecting. After three days at local Honda dealership with approximately 140 miles of test drives, we were finally able to get the service manager to recognize the problem. Once they dug further into the documentation I provided them, they were able to convince a Honda representative that it was an issue in the hybrid version of the CRV as prior bulletins did not indicate the hybrid version was affected. According to the dealership, the gearbox component needed to correct the issue is on back order - they have requested escalation but no ETA. There are no warning lamps or messages.
Steering, Apr 6, 2024
My steering is sticky. The steering wheel does not smoothly turn when I try to turn it.
Steering, Apr 6, 2024
A known steering problem exists. Honda admits the steering gear box is defective. Dealer has ordered replacement but now Honda states it will be December before parts are available. Thus would be a year for me. Thus issue affect Civics, CRVS and some Acura models. Honda refuses to issue recall. The steering is becoming harder to control and could lead to an accident.
Steering, Apr 5, 2024
November 2023, vehicle steering starting "sticking" when turning the steering wheel. Increased pressure is needed to turn the steering wheel during these episodes. This has been observed at all speeds, not just highway speeds. CRV was taken to dealership in January 2024 where the service department diagnosed it as needing a new steering gear box. We were told that the part would not arrive until April 2024 and were also told that we had to continue driving the vehicle and a loaner would not be given. Vehicle was purchased from Sons Honda in McDonough GA March 2024 we were notified by the service department that the part would now not be available until September 2024. We were still not offered a loaner to drive. My wife is very hesitant on driving this vehicle especially in wet conditions.