2024 Honda CR-V
Problems, recalls and owner-reported issues
Steering is the leading concern among 392 owner complaints filed for this model year. This is the 18th highest complaint count among 26 CR-V model years with reports.
Of the 2024 reports, 28 involved a crash. 16 people were injured.
What owners report most often
Recalls and investigations
SteeringOct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Difficulty steering can increase the risk of a crash.
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Campaign 24V744000 on NHTSA.gov
Tires, markingsJul 2, 2024
Honda (America Honda Motor Co.) is recalling certain 2024 CR-V vehicles. The tire identification number (TIN) is missing the four-digit date code. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 139, "New Pneumatic Radial Tires for Light Vehicles."
An owner whose TIN information is missing may not recognize that their vehicle is involved in a safety recall and continue to drive on recalled tires, increasing the risk of a crash.
Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed August 27, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is BIS.
Campaign 24V508000 on NHTSA.gov
Representative owner complaints: steering
126 reports, newest first. Show all
Steering, Dec 10, 2024
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Dec 10, 2024
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Dec 9, 2024
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Dec 9, 2024
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Fuel system, Gasoline, Dec 9, 2024
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact also received notification of NHTSA Campaign Number: 24V744000 (Steering) and it was confirmed by the local dealer that there were no parts yet available for the recall repairs. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); and Parts distribution disconnect for NHTSA Campaign Number: 24V744000 (Steering).
Steering, Air bags, Dec 6, 2024, crash
The contact owns a 2024 Honda CR-V. The contact's daughter attempted to make a left turn while at a stop light; however, the steering wheel failed to operate as needed. Due to the failure, the contact's daughter lost control of the vehicle and crashed into an electrical pole. The air bags did not deploy upon impact. While the contact's daughter suffered emotional distress due to the accident; she did not sustain any physical injuries. A police report was filed. Due to the accident, the vehicle was initially towed to an independent tow lot; the contact then called the dealer who referred the contact to an independent body shop. The vehicle was towed to the body shop where the contact was informed that the steering gearbox worm wheel was defective and was given an estimate for the repair. The contact was later informed that a recall had been placed on the vehicle for NHTSA Campaign Number: 24V744000 (Steering). The independent mechanic referred the contact to the dealer for assistance; however, the dealer offered no assistance. The contact was then referred to the manufacturer and was given a case number. The contact had made numerous attempts to reach the manufacturer about the failure but had yet to receive a response. The vehicle remained in the possession of the independent body shop and had yet to be repaired. The failure mileage was approximately 1,500.
Steering, Dec 2, 2024
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Fuel system, Gasoline, Dec 2, 2024
The contact owns a 2024 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (FUEL SYSTEM, GASOLINE) and 24V744000 (STEERING); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Fuel system, Gasoline, Dec 2, 2024
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Dec 2, 2024
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Dec 2, 2024
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Nov 26, 2024
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Nov 19, 2024
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Oct 30, 2024
Active recall 24V-744. Call dealer and they state Honda has no parts and no timeline on availability. Same issue existed on another 2024 new Honda before safety recall and had to open NCDS case as they wanted me to wait for parts 4 months on that car. Now same problem and they have no parts to correct - this is inexcusable.
Steering, Structure, Lane departure, Oct 25, 2024
1. my car has steering wheel gearbox recall. I contacted the dealership where I purchased the car in "Phillipsburg Easton Honda" but they vaguely answered me saying that they don't have the part to repair it and will let me know when they have. Without telling me any time frame to repair it. 2. The gate door malfunctions when trying to open it manually from outside using the rubber handle on the gate door. It is randomly happens, not always. 3. Lane departure warning malfunctions and in many occasions I received warning and steering wheel shakes when I drive inside the lane.
Steering, Electrical system, Engine, Oct 19, 2024
Recall dated Oct 3, 2024 improper produced steering gearbox worm wheel (NHTSA) not addressed, also Illegal Forced Entry is being made into Honda CR-V using vehicle Fob Keys are being made for all Honda CR-V wit a Fob Key Kit sold by AMAZON key kit made by Horand, forced Illegal entry is being made "everyday and while traveling" three visits have been made to Bell Honda Phoenix, who " Dealership Manager Denied any problem" and is NOT willing to make any repairs to Electrical System or reprogram system or key !
Steering, Fuel/propulsion system, Oct 18, 2024
I am currently experiencing a safety recall regarding the Sterring Gear box on my 2024 CRV Hybrid and the fuel system recall as well. The dealer is currently refusing to take the vehicle in until they have parts available in DECEMBER. This is clearly to avoid lemon law and I would like to report the dealer for engaging this behavior.
Steering, Power train, Oct 15, 2024
I had the vehicle parked, when I returned and started the vehicle the steering wheel wouldn’t move to either direction it was locked. When I placed the vehicle in drive it started to back up. I still could not move the steering wheel. I placed the vehicle back into park, waited 3 to 4 seconds to analize the situation. I again placed the vehicle in drive and it would go in reverse altho in drive. I shut the car off waited a few seconds & I restart it. Now the steering wheel moved normally and when put in drive it went forward. My concerns are the vehicle steering wheel would not move & when placed in drive it would go in reverse.
Steering, Oct 4, 2024
Power steering seems to "catch and stick" while driving then all of a sudden, the car veers a bit to one side. Then as you attempt to make a minor correction to drive straight ahead, it seems to over correct. If you are stopped with the engine running and just apply very light pressure on the steering wheel either to the right or left, the steering wheel will skip a notch or two in the direction you are holding the wheel yet the tires do not turn at all. Very disconcerting that you are going to wind up in the adjacent lane. Per several Honda owners forums, this seems to be an issue on 2024 CR-Vs.
Steering, Sep 30, 2024
The contact owns a 2024 Honda CR-V. The contact stated while driving 30 MPH, the steering wheel seized. The contact depressed the brake pedal because the steering wheel failed to unlock to return to normal functionality. The contact turned off and restarted the vehicle and the steering failure message was displayed on the instrument panel. The steering wheel remained inoperable. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 14,000.
Steering, Lane departure, Sep 27, 2024
The steering grabs or feels stuck at all speeds
Steering, Aug 8, 2024
January 2024 Steering wheel suddenly became very hard to control while driving on interstate highway. Could not turn the wheel at all. Finally, I was able to steer onto the shoulder of the highway AFTER pressing the lane assist control button. February 29, 2024 Warning light on dashboard appeared- “Road Departure Mitigation System Problem. See Your Dealer” There is also a clicking/ creaking noise when turning the steering wheel. Seems to be worse when it is cold outside.
Steering, Jul 18, 2024
Sticky steering wheel sound appear when park in and park out or make a right or left turn. Feeling heavier than normal.
Steering, Jul 10, 2024
The power steering is intermittently heavy ("sticky"). It's hard to stay in your lane, especially at higher speeds on the highway. On and off, the steering briefly feels like "manual steering" (no power), then feels normal. The driver (me) has to be constantly vigilant and use extra effort to keep the car under control. It's worse a higher speeds and is not as bad at lower speeds. Safety is at risk when it's hard to control the direction of the car! The Honda dealer has test driven twice and has not been able to reproduce the problem. The brief on & off heavy steering is worse when the car has been driven for a while - 45 minutes to an hour. The dealer never tested that long. No warning lights or special dash lights showing.
Steering, Jun 4, 2024, crash
My car still in Honda Collision Since January Waiting for Electronic Power steering Rack which they keep telling me is in backorder . Start to be so frustrating.