2025 Honda CR-V
Problems, recalls and owner-reported issues
Steering is the leading concern among 250 owner complaints filed for this model year. This is the 24th highest complaint count among 26 CR-V model years with reports.
Of the 2025 reports, 29 involved a crash and 5 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
SteeringOct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Difficulty steering can increase the risk of a crash.
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Campaign 24V744000 on NHTSA.gov
Representative owner complaints: steering
52 reports, newest first. Show all
Steering, Apr 13, 2025
I purchased a brand new 2025 CRV on Sept. 29, 2024. 3 months after purchase, I started noticing a noise when I would make a turn. It sounded like rocks being thrown around. It turned out to be my cable reel/clock spring. A month after replacement, my steering wheel started making a clicking noise when driving straight or turning. It was confirmed again that it was the cable reel/clock spring… only this time, they put padding around to “please me.”
Steering, Fuel/propulsion system, Apr 4, 2025
I have two recalls (1, improper production of the high-pressure fuel pump; and 2, improperly produced steering gearbox worm wheel) on my car that I have called multiple dealerships about remedying - each time, they have let me know the necessary parts to repair are on back order. I'm most worried about my future safety being at risk considering I have plans to travel long distance soon (one way trip is 12 hours) - I called one of my local Honda dealerships about this concern and they said 'if you don't have any issues now, there's nothing to worry about' - which was quite dismissive. The vehicle/affect components have not been inspected by anyone. Up to this point, there have been no warning indicators of any kind , other than documentation of the recalls from Honda manufacturer.
Steering, Apr 2, 2025
The steering wheel pulls the one side drastically when I drive over a bump or a crack/line on a road or highway. It’s quite scary and I’m afraid I could have an accident
Steering, Suspension, Mar 30, 2025
The 2025 Honda CRV, while driving on the highway, gets stuck, the steering wheel does not maintain a centered position in the lane, and also has strange noises coming from the steering wheel.
Steering, Service brakes, Engine, Mar 6, 2025
My wife was driving our 2025 Honda CRV on [XXX] when suddenly the car turned off, there were no brakes, and was unable to steer. This happened while driving - moving - She was able to stop, turned the car off, then started the car again. She parked the car in a parking garage, and called the Honda dealership in Manassas, VA. The technician told her to NOT drive the car and have it towed to their dealership - which we did the same day. The car only has 6,000 miles on it. There was a previous recall on this vehicle for steering issues - we brought it to he dealership then and was presumably was repaired. This was a very dangerous, life threatening incident. Honda is supposedly going to fix this - hopefully - but what is my recourse, and should we drive this car? Will Honda provide us with a new car that has no issues or recalls? Please advise. Thank You, [XXX] My email is - [XXX] . Phone number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Feb 12, 2025
The contact leased a 2025 Honda CR-V. The contact stated that the vehicle was difficult to steer. There was no warning light illuminated. The contact stated that the failure was intermittent. The vehicle was taken to the dealer, where it was test-driven, and the contact was informed that no failure was found. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V744000 (Steering); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 500.
Steering, Feb 6, 2025
I contacted the Honda dealership on November 22, 2024 regarding my recall and was told there was a waitlist. I followed up in December 2024 and was told there was still a waitlist. I called again on 2/4/2025 and was told that no parts for the recall have come in and that there is no ETA on it. The first contact that I made was more than 60 days ago.
Steering, Jan 28, 2025
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Fuel system, Gasoline, Jan 28, 2025
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact was also informed by the dealer that the VIN was also included in NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for 24V763000 (Fuel System, Gasoline). Parts distribution disconnect for 24V744000 (Steering)
Steering, Jan 8, 2025
I RECEIVED A RECALL NOTICE (#24V-744). I HAVE TWICE SCHEDULED APPOINTMENTS WITH HONDA OF MENTOR (OHIO) TO SERVICE THE RECALL, AND I HAVE TWICE BEEN CANCELLED, IN THAT A "PART" WAS UNAVAILABLE. THE SERVICE MANAGER HAS PROMISED TO PERSONALLY CALL ME WHEN THE PART IS AVAILABLE. MEANWHILE, I AM DRIVING A CAR WITH A "STEERING" PROBLEM, AND I AM CONCERNED ABOUT SAFETY. I ASSUME THAT A RECALL FOR A STEERING ISSUE IS A SERIOUS MATTER. IS THERE ANY HELP FOR THIS PROBLEM? THANK YOU.
Steering, Jan 1, 2025
HAS VERY STIFF STEERING,HARD TO KEEP CA,R GOING STRAIGHT,CAR WANTS TO WANDER FROM SIDE TO SIDE IN LANE. HAS 400 MILES ON IT.DID THIS WHEN NEW, GETTING WORST EVERY DAY.
Steering, Dec 17, 2024
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Dec 16, 2024
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Wheels, Fuel/propulsion system, Dec 15, 2024
I was driving to the mailbox today and the car revved forward and the steering became hard to control and steer. This is the second incident. When I originally reported to the Supervisong Service agent at my Honda of Katy, Mr. John Kasimoff, he dismissed it since the "check engine light" did not turn off. He and the staff at Honda of Katy discouraged me from bringing in the car. I am afraid to drive the car in Texas. A car is necessary for my livelihood and to get around. Food shopping and to buy simple basic necessities require an automobile and can no longer afford taking Ubers and depend on the kindness of friends to assist me with deliveries and other transportation. The recall came merely days after purchasing my new car and it's suspect to me that no one at the dealership was unaware of ongoing issues when they keep contacting me about purchasing. Honda has yet to send information on when a possible solution for parts and service to my vehicle. They referred me to the Honda of Katy dealership but the dealership is referring me back to Honda Automotive. I need assistance because I want repairs and a full diagnostic made to my Honda CR-V hybrid Sport without any more delays.
Steering, Dec 13, 2024
Our CRV hybrid is experiencing the sticking steering wheel issue. It takes force to move the steering wheel at freeway speeds. It is not included in the recall but clearly has the issue. Our local Honda service dealer blew us off and is unwilling to help.
Steering, Dec 12, 2024
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Dec 6, 2024
I first heard of the safety recall in October 2024 regarding: "Increased friction between the worn gear and worn wheel can increase steering effort and difficulty, increasing the risk of a crash or injury." I received a safety recall notice from Honda in November 2024 for my vehicle: Manufacturer Recall Number QJT NHTSA Recall Number 24V-744 I then scheduled an appointment for the recall repair with my Honda dealer and was given an appt. Two days before my appt I was contacted by the Honda dealer service representative stating that my appt will be canceled because they are not in possession of gear springs. He stated that they do not have any foreseeable date for which they will receive the gear springs and there is a shortage across the state. I stated that I am fearful for my and my family's safety if I drive the car. He stated that he was told by America Honda Motor Co , "It is safe to drive the vehicle and that there is no danger of the steering seizing up to cause an accident". He went on to say if I have any issues with the steering to call for an appt, drive it in and they will assess the car to determine if it is related to the recall and then they will contact Honda and see if they can expedite the part. From the time I heard of the recall it took 30 days to receive the official recall notice in order to schedule an appointment, then wait for an appt this month only to have it cancelled by the Honda dealer. Honda is minimizing the importance of this safety recall. The point of a safety recall is to remedy the issue across the board, not wait to see if something happens and then assess whether or not to remedy the issue!
Steering, Dec 4, 2024
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Dec 3, 2024
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Nov 21, 2024
When I am driving over 40 miles per hour my steering feel stiff and it becomes hard to steer.
Steering, Service brakes, Forward collision avoidance, Nov 19, 2024
Driving 40 miles per hour, steering wheel became difficult to turn right or left and car abruptly stopped 100 meters behind another vehicle. No accident no crash no police was contacted. Just want to fix the recall.
Steering, Nov 1, 2024
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Steering, Engine and engine cooling, Electrical system, Oct 28, 2024
The contact owns a 2025 Honda CR-V. The contact stated that he drove the vehicle the previous day, but the next day the vehicle failed to start. The vehicle was powered by a battery. There was an abnormal odor of coolant in the vehicle. There were several unknown warning lights illuminated on the instrument panel. The vehicle was taken to the local dealer, where it was determined that the computer needed to be reset. The vehicle was repaired, but the failure recurred. While driving at an undisclosed speed, the vehicle switched to battery power, and the steering wheel became inoperable. The vehicle was towed to the local dealer, where it was diagnosed and determined that the water pump needed to be replaced. The vehicle was repaired, but the failure persisted. While driving at 45 MPH, the steering wheel became stiff. The steering wheel was difficult to turn. The contact was able to pull to the side of the road and restart the vehicle. The manufacturer was not contacted. The failure mileage was approximately 50.
Steering, Fuel system, Gasoline, Oct 22, 2024
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
Steering, Oct 18, 2024
Steering wheel became locked or froze up during drive. It happened several times on different days without advanced warning. Service department of dealership checked it but didn’t find anything wrong, they didn’t observe this problem during checking. But this problem persists after I drove the car back from service dept. I am so afraid that it will result in serious accidents.